Captain Spins logo

Fresh Captain Spins Review (2024)

Casino Rating:
8.7/10

Our team’s review is meant to bring to attention everything about the features and Captain Spins bonuses offered to UK players, such as payment methods, game categories, and so much more!

Captain Spins logo
8.7/10
Visit
Usability
9.6/10.0
The website offers a user-friendly interface with straightforward buttons, and a modern design. Although the casino doesn't have any afferent app, the website is completely mobile-optimizied.
Deposits & Withdrawals
7.8/10.0
There are several deposit methods available for users, such as Visa and Paypal. However, some other relevant ones are missing, such as Boku. Additionally, the payout time usually takes up to 48 hours.
Games
10.0/10.0
With over 1400 slot games available from top producers such as Netent and Play'n Go, you will probably find a game to your liking. There are also several Table Games available, such as Roulette, Blackjack and Baccarat. All the three essential Table Games can also be found in a Live background by accessing Live Games category.
Bonuses
6.4/10.0
Currently, the platform doesn't host any No Deposit bonus, and the Welcome bonus is the equivalent of the First Deposit bonus. However, there are additional daily bonuses awarded to loyal players.
Customer Support
9.0/10.0
There are two options to contact the support team: through email or through the 24/7 Live Chat. There is no phone available for UK players as of now.
Responsible Gambling
9.2/10.0
There are several responsible gambling tools available at the moment, such as setting deposit limits and doing a self-assessment test. However, some others are missing, such as choosing autoplay limits.
Min. deposit £10
Min. Withdrawal £10
Max. cashout £1000000
Payout time 2 days
Game types Roulette, Live Casino, Baccarat, Slots, Table games, Jackpots, Scratch cards, Keno, Bingo, Blackjack, Craps, Slingo, Progressive, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker
Slot games 1400
Live dealer games 30
Licenses Malta Gaming Authority, UK Gambling Commission
Vip program No
  • Live Blackjack Live Blackjack
  • Sic Bo Sic Bo
  • Live Roulette Live Roulette
  • Slingo Slingo
  • Progressive Progressive
  • Live Casino Live Casino
  • Craps Craps
  • Keno Keno
  • Bingo Bingo
  • Jackpots Jackpots
  • Scratch cards Scratch cards
  • Table games Table games
  • Slots Slots
  • Baccarat Baccarat
  • Live Baccarat Live Baccarat
  • Blackjack Blackjack
  • Poker Poker
  • Roulette Roulette
Deposit options Skrill Moneybookers, MasterCard, Neteller, Visa, EPS, Sofort BankingRead more
Min deposit £10
Accepted currency GBP
Payout options Skrill Moneybookers, MasterCard, Neteller, Visa, Sofort Banking, MaestroRead more

Captain Spins Review Table of Contents

Captain Spins bonuses

Captain Spins offers a Welcome bonus that players can receive when making their first deposit. Moreover, there are many more Captain Spins bonuses to claim as you play longer on the website.

Read more

The casino offers a programme of daily bonuses, by having their users receive a bonus offer every day of their gambling journey on the website.

Below, there is a list of the multiple bonus options you can receive each day:

  • A Reload bonus (match bonus).
  • A Spin Spotlight (extra spins).
  • A Mission Reward (cashback).
  • A Pick your Kit bonus (match bonus or extra spins).

Tips

You can see your weekly and monthly upcoming bonuses by accessing the list from the Promotions page you will find in the hamburger menu.

Wagering Rules

Unless otherwise specified, all the wagering bonus sums and earnings received from the promotions will be subjected to 35 times wagering requirements.

Important

Bonus funds will always be subjected to wagering requirements.

Be aware

If a player tries to make a withdrawal of their earnings at any given time before meeting the wagering requirements, all the bonus funds will be revoked.

Any wager made will first be taken from your real funds. Only after the real funds have been all used, the wager will be deducted from the bonus funds.

For any wagers made, the wager is first taken out from the player’s real funds. If there are no real funds available, then the wager is deducted from the Bonus.

Wagering contribution

Games can sometimes have different levels of contribution when completing the wagering requirements.

Below, we have compiled a table with the general rule that applies to meeting the wagering requirements imposed when redeeming Captain Spins bonuses:

Game Type

Contribution to Wagering Requirements

Slots Games

100%/20%/0%

Scratchcards & Keno

100%

Table & Cards Games

0%

Video Poker & Baccarat

0%

Other

0%

Jackpot Games (Progressives)

0%

Be aware

Slots can have different levels of contribution when trying to meet the wagering requirements. Make sure to always look for the exceptions in the Promo Terms you can access from the footer.

Bonus rules

Unless stated otherwise in the Terms & Conditions of a given promotion, the earnings from Extra Spins are capped at £50. This sum might change in time so we’ll update our text for you.

Any earnings that exceed this sum will be removed from the player’s account.

It is relevant to note that all bonuses shall expire after 30 days of not being logged in on the website unless stated otherwise.

All Extra Spins will expire after 10 days from the date they were credited unless otherwise specified.

Irregular play

In order to maintain a safe betting journey on the casino’s website, you should avoid doing any kind of irregular play.

A few relevant irregular play situations you better avoid are the following:

  • Doing state game abuse, where a player uses bonus or cash funds only to progress through the bonus stages.
  • Doing bets table, where a player is leaving a large bet on a table, and then returns after a period when the bonus funds have been forfeited, wagering met and converted to funds to complete the bet.
  • Making a deposit only to immediately withdraw it.
  • Taking advantage of a system or software bug without contacting the support team.

Captain Spins overview

Slots Slots Captain Spins
Live casino Live casino Captain Spins
Fast withdrawal Fast withdrawal Captain Spins
VIP program VIP program Captain Spins
Company name:
White Hat Gaming Limited
Registration number:
C73232
Website:
captainspins.com
Online since:
2019
Address:
85 St John Street, Valletta, VLT1165, Malta.

Malta Gaming Authority:
MGA/B2C/370/2017
UK Gambling Commission:
052894-R-329546-004

Captain Spins is a brand that is being managed by the company White Hat Gaming Limited. Its business address is St John Street, Valletta, VLT1165, Malta.

The company is regulated and licensed by The Gambling Commission of Great Britain for customers in the UK, as well as The Malta Gaming Authority.

The company’s revenue consists of £10 million, and they have around 300 employees.

When writing our Captain Spins review, we took into consideration every detail we must bring to light in order to inform users regarding how trustworthy the company is.

Registration Process

Follow our instructions for registering in no time and accessing the Captain Spins bonuses:

  1. Opt-in for the bonus from our link.
  2. Fill in the empty spaces with your full name, address, birth date, city, and postcode.
  3. Choose your gender and select your country.
  4. Type your email address and add your phone number.
  5. Additionally, you may need to tick the box with the method you wish to be contacted by for promotional offers.
  6. Choose your username, safe password, and your currency.

You will also need to tick the box that confirms that you are not a minor and that you have read and agreed with the Terms and Conditions.

By registering to the casino’s platform when writing our Captain Spins review, we have found the joining in process to be straightforward to complete, requiring less than 2 minutes of your time.

KYC process

In order to verify your account, you will need to upload the following documents:

  • A proof of identity: ID card (both sides), passport or driver’s license;
  • A proof of your address: a utility bill that is less than 3 months old, a credit/debit statement, or a council tax statement.

Tips

Before making a withdrawal and benefitting from Captain Spins bonuses, you first need to go through the verification process that is meant to confirm address and identity.

You can upload the above documents by accessing the Account Verification option from the My Account page, or you can email the documents to the casino’s email address.

It may take up to 48 hours for your documents to be verified.

User Experience

We have tested the website on the following devices:

Device Internet Browser
Lenovo ThinkPad Wi-Fi Google Chrome
Samsung A51 4G Safari
Samsung Galaxy Tab A 10 4G Opera

Our aim was to make sure the casino offers a user-friendly navigation process for all players, no matter what device they use when accessing the website.

Desktop

The platform offers a modern, eye-catchy background, with impactful red and blue tones that are meant to attract and impress new users to the website.

All the buttons are straightforward and you can easily navigate the website by accessing the hamburger menu. The pages run smoothly, and you won’t encounter any delays when loading a new page.

The games section can be accessed whether from the menu, or simply by scrolling down and choosing any category from the displayed tabs.

You can also search any game of your liking with the search bar put at the users’ disposal. You can see the whole list of games from a certain provider simply by selecting the provider from the scroll list.

Mobile

There are no afferent mobile apps available at the moment, but the platform is entirely mobile-optimized. All the pages run smoothly without any delays.

Currently, there are no Captain Spins bonuses available for mobile users only, but all the other promotions from the laptop interface can also be accessed from your phone.

Games

The games are split into several categories in order to make the navigation process easier. The games are categorized by:

  • Level of novelty;
  • Type of game;
  • Level of popularity;

By using the search bar, you can find numerous games from several categories, such as Bingo, Slingo, or Keno.

We know how relevant games are for the UK players, so we have made sure to give this category our utmost attention when elaborating our Captain Spins review.

Slots

When playing Slots, there is a limit to how much or how little you bet on.

Below, we have compiled a table with a few renowned slots from the Popular category, along with their betting limits.

Game Smallest bet Biggest bet
Tasty treats £0.2 £25
Wild Herd £0.1 £80
Wolf Gold £0.25 £125
Book of Fallen £0.1 £100

With over 1400 slot options to choose from, you can find games from famous providers such as Play’n Go and Netent simply by selecting the provider from the scroll list.

In order to find out the RTP percentage of a slot game before playing it, just access the full list of RTP percentages from the footer.

Tips

RTP stands for Return to the Player, and it refers to the percentage of funds you may get back from the total sum you are depositing.

Table games

With several options to choose from, you can find a good selection of Table Games by tapping on the given category from the list of tabs in the Games section.

Usually, Table Games have a higher RTP percentage compared to Slots.

Below, we have provided a table showing a few games from every essential category, along with their RTP percentages:

Type of game Game title RTP percentage
Blackjack 3D Blackjack 99.54%
Roulette American Gold Roulette 95%
Baccarat Baccarat First Person 98.95%

Live Blackjack

The casino hosts several Live Blackjack games for players to choose from, powered by Evolution Gaming and Pragmatic Play.

If you access the Live Blackjack game option from the Live Casino page, you will be redirected to the lobby powered by Evolution Gaming, where you will find around 9 available games to play. There are both Classical Blackjack and Speed Blackjack options available for UK players.

The smallest bet you can make on the Live Blackjack games powered by this provider can vary from £5 to £10. The biggest bet you can place on all the available games consists of £1000.

Tips

There is another variant of Live Blackjack powered by Evolution available on the Live Casino page. The betting limits go from as low as £1 and as high as £1000.

You can also access the Blackjack lobby powered by Pragmatic Play where you will find no less than 30 games available to play. The betting limits can vary, and they go from as low as £1 to as much as £5000.

Live Roulette

You can access the lobby of Roulette games hosted by Evolution Gaming by tapping on the Live Roulette option from the Live Casino page. You will be offered no less than 9 different Roulette games to play, including an American Roulette version. The smallest bet you can place can vary from £0.1 to £1, and the most you can bet on all the available games is £2000.

Fact

There is also a Hindi Roulette option available, hosted by native Hindi speakers.

You can also access the lobby powered by Pragmatic Play by tapping on the Roulette Lobby game option.

Tips

All the games offered by Pragmatic Play have the smallest bet of £0.1, and the biggest one of £5000.

This provider offers numerous Roulette variants, including an Auto-Roulette game and a Speed Roulette one.

Live Baccarat

You will find several Speed Baccarat game options powered by Pragmatic Play, with betting limits starting from £1 and going as far as £10000. You will be able to see their full selection of Live Baccarat variants by tapping on the Baccarat Lobby game option from the Live Casino page.

Additionally, you will be able to be redirected to the Baccarat lobby powered by Evolution gaming by tapping on the Baccarat game option. There you will have full access to 7 Speed Baccarat games to play. The betting limits for all the Speed Baccarat games go from £1 to £5000.

Tips

There is also a Golden Wealth Baccarat option available, with lower betting limits, going from £1 to £1000.

Game providers

NetEnt
NetEnt
Play'n Go
Play'n Go
Microgaming
Microgaming
IGT
IGT
Evolution Gaming
Evolution Gaming
Bally
Bally
1X2 Gaming
1X2 Gaming
Barcrest
Barcrest
Blueprint Gaming
Blueprint Gaming
CoreGaming
CoreGaming
Endemol Studios
Endemol Studios
Eyecon
Eyecon
FELT
FELT
High 5 Games
High 5 Games
Inspired Gaming Group
Inspired Gaming Group
Leander Games
Leander Games
Lightning Box Games
Lightning Box Games
Magic Dreams
Magic Dreams
Merkur Gaming
Merkur Gaming
Nolimit City
Nolimit City
NYX
NYX
Playson
Playson
Pragmatic Play
Pragmatic Play
Push Gaming
Push Gaming
Quickspin
Quickspin
Rabcat
Rabcat
Realistic Games
Realistic Games
Red Tiger Gaming
Red Tiger Gaming
Relax Gaming
Relax Gaming
Thunderkick
Thunderkick
Wazdan
Wazdan
WMS Gaming
WMS Gaming
Big Time Gaming
Big Time Gaming
GreenTube
GreenTube
Foxium
Foxium
Gamevy
Gamevy
Iron Dog
Iron Dog
StakeLogic
StakeLogic
Betdigital Ltd
Betdigital Ltd
Side City Studios
Side City Studios
2By2 Gaming
2By2 Gaming
Bla Bla Bla Studios
Bla Bla Bla Studios
Storm Gaming
Storm Gaming
Fantasma Games
Fantasma Games
Just For the Win
Just For the Win
Sigma Gaming
Sigma Gaming
Touchstone Gaming
Touchstone Gaming
MetaGU
MetaGU
PearFiction Studios
PearFiction Studios
Probability Jones
Probability Jones
Old Skool Studios
Old Skool Studios
Seven Deuce Gaming
Seven Deuce Gaming
Triple Edge Studios
Triple Edge Studios
Mutuel Play
Mutuel Play
Reel Time Gaming
Reel Time Gaming
Crazy Tooth Studio
Crazy Tooth Studio
Chance Interactive
Chance Interactive
Fortune Factory
Fortune Factory
Red7
Red7
Slingshot
Slingshot
Skywind Group
Skywind Group
Slingo Originals
Slingo Originals
Gameburger
Gameburger
STHLM Gaming
STHLM Gaming
Northernlights
Northernlights
Neon Valley Studios
Neon Valley Studios
All41 Studios
All41 Studios
MaxWin Gaming
MaxWin Gaming
Golden Rock Studios
Golden Rock Studios
Alchemy Gaming
Alchemy Gaming
Bulletproof Gaming
Bulletproof Gaming
BB Games
BB Games
Hacksaw Gaming
Hacksaw Gaming
Jade Rabbit Studios
Jade Rabbit Studios
Kalamba
Kalamba
Live5 Gaming
Live5 Gaming
Pulse 8
Pulse 8
Revolver
Revolver
Stormcraft
Stormcraft
ReelPlay
ReelPlay
4The Player
4The Player
Switch Studios
Switch Studios
Silverback Games
Silverback Games
Spin Play
Spin Play
Gold Coin Studios
Gold Coin Studios
Neko
Neko
Eurostar Studios
Eurostar Studios
Design Works Gaming
Design Works Gaming
Spribe
Spribe
Spearhead
Spearhead
Gong Gaming Technology
Gong Gaming Technology
Scientific Games
Scientific Games
Shuffle Master
Shuffle Master
NetGaming
NetGaming
Show more

Captain Spins vs. Market Standards

Min. deposit

Industry standard: GBP 10

£10
Min. withdrawal

Industry standard: GBP 10

£10
Max. cashout

Industry standard: GBP 100,000

£1000000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

1 min
KYC Time

Industry standard: 2 days

2 days
Slot games

Industry standard: 500

1400
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot games
Captain Spins

Captain Spins

4.3/5
£10£10£10000002 days1 min2 days1400
PokerStars Casino

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100
888 Casino

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000
TradaCasino

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900
Pink Casino

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800
Megacasino

Megacasino

4.4/5
£10£20£10000001 day2 mins1 day2600
Lucky VIP Casino

Lucky VIP Casino

4.6/5
£10£10£10000001 day2 mins1 day300
Jazzy Spins Casino

Jazzy Spins Casino

4.1/5
£5£10No limit2 days1 min1 day96
Load more

Captain Spins Review - Payment Methods

There are no additional fees when making a deposit, so you shouldn’t have any worries in this aspect.

In order to opt-in for the Captain Spins bonuses, you must make the first deposit on the website of at least £20.

Afterwards, the smallest sum you can deposit consists of £10.

There are several depositing methods available such as bank cards and wallets.

You can easily deposit by pressing the Deposit button from atop the page, then choosing your preferred method.

Withdrawal methods

The minimum withdrawal you can make for all methods consists of £10.

It is relevant to note there are no fees when making a withdrawal either.

However, you can only make a withdrawal by using one of the following options: MasterCard, Visa, Sofort Banking, Maestro, PayPal, Neteller, Skrill Moneybookers and Wire Transfer.

In order for your withdrawal request to be processed, you usually have to wait between 24 to 48 hours.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
Apple Pay £10 No limit N/A N/A N/A
EPS £10 No limit N/A N/A N/A
Maestro £10 No limit £10 £5000 48h
MasterCard £10 No limit £10 £5000 48h
Neteller £10 No limit £10 £5000 24h
PayPal £10 No limit £10 £5000 24h
Skrill Moneybookers £10 No limit £10 £5000 24h
Sofort Banking £10 No limit £10 £5000 48h
Trustly £10 No limit N/A N/A N/A
Visa £10 No limit £10 £5000 48h
Paysafecard £10 No limit N/A N/A N/A
Wire Transfer N/A N/A £10 £5000 48h
Show more

Loyalty

Captain Spins offers Loyalty Points coming from playing games and wagering that can later be redeemed into real funds.

You can also earn loyalty points by funding your account. You will get your first 500 points by making your first deposit on the casino’s website.

It is relevant to remember that not all games contribute the same to earning loyalty points. For every £10 wagered, you will get a certain number of points.

In the table below, you can see how many loyalty points you can earn by wagering on each game type:

Game type Points earned
Roulette 0.25
Blackjack 0.5
Scratchcards 2
Slots 2
Video Poker 1

The smallest number of points you need to earn in order to be able to redeem them is 1000.

Points are converted to bonus points by receiving £5 for every 1000 points redeemed.

Be aware

You can only redeem up to 10000 loyalty points every day.

The biggest bet you can do using bonus funds consists of £5. Betting more than the allowed amount can lead to having all of your bonus funds removed from your account.

Related casinos

Customer Support

Phone:
No Phone
Email:
support@captainspins.com
Live chat:
Yes, 24/7

There are 2 ways you can get in touch with the support team: through email and their 24/7 Live Chat. As of now, there is no phone available to contact for UK users.

When doing the research for our Captain Spins review, we kept in mind that getting help in time might have a significant impact on your overall gambling experience, so we tested the methods put at users’ disposal.

We have found the 24/7 Live Support to be very helpful in answering our questions, providing polite answers in short periods of time.

The users are assigned to real live agents, and not bots, that will try to give you genuine answers instead of just quoting you facts from Terms & Conditions.

Overall, we found the support team to be satisfying when helping users to get answers to their questions.

We have found that the average waiting time for your email to be processed and acknowledged by the support team is between 24 to 48 hours.

However, the waiting time for receiving an answer depends on the query.

Responsible Gambling

In order to make sure that minors stay away from any gambling websites, the casino offers several helpful links to apps that help parents block the access of children to gambling websites, such as NetNanny and Cybersitter.

The platform provides a set of questions that play the role of a self-assessment test to help players recognize if their gambling habits are getting out of control.

There are also several helpful pieces of advice meant to guide users into a positive mindset towards gambling.

The casino also offers links to special organizations that help users manage any problematic gambling behaviour they may experience.

In order to protect players from developing unhealthy gambling habits, when doing our Captain Spins review, we have found that the casino offers several responsible gambling methods to make sure users maintain a positive mindset towards their playing experience.

Important

Gambling experiences are meant to be fun for all the players out there. However, gambling addiction is a real issue that should be recognized and addressed.

Setting your limits

The casino makes it possible to set your deposit limit, choosing between a daily, weekly or monthly limit. You get to decide how much you get to spend for every period of time, so it becomes easier to manage your funds.

You can also always check your transactional history to keep track of all your deposits and withdrawals and help you maintain a budget.

Players can always set a time reminder when playing games so they can keep track of how long they have been logged in.

The reminder can start from one minute to however long you want it to be, and it can be activated from the Responsible Gambling section of your account.

Take a break and self-exclusion

Sometimes, gamblers may need a break from their gambling journey.

The platform offers two options for taking a break from the website:

  • The Time-out option. If what you need is simply a short break from gambling, you may opt for the Time-out option and request a break between 24 hours and 6 weeks. During your cooling-off period, you won’t be able to access your account under any circumstances and all of your existing real funds will be redirected to you. At the end of this period, you will get to access your account right away without contacting the support team.
  • The Self-exclusion option. If you feel like you need a break longer than 6 weeks, you can always apply for a self-exclusion period. Hence, your break will be between 6 months and 5 years, a period when you will be unable to access your account and all your current real funds will be redirected right away to your account. After that period ends, you will be able to access your account only after you have contacted the support team, and 24 hours have passed from the time you had made your request to the customer team. Moreover, you will need to have a call with the Responsible Gambling team and answer a set of relevant questions before your account will be reactivated.

There is also the option of closing your account available if you have decided to terminate your profile. Keep in mind that all account closures are irreversible.

Captain Spins Review - Pros and Cons

Pros
  • Helpful 24/7 Live Chat available.
  • Quick registration process.
  • Several responsible gambling tools available.
  • The website is mobile-optimized.
Cons
  • No phone contact available.
  • Lack of any mobile app.

How we review

   
Reviewer
Reviewer
Casinoalpha rating 8.7 / 10
Test duration 6 Hours
Review Duration 53 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Dec 2021
Updated Date Nov 2023
Anca Iamandi
AuthorAnca IamandiSenior Author & Editor at CasinoAlpha

Anca's analytic skills developed in Generative Linguistics allow her to bring you clear and concise gambling-related content. Her texts will help you understand casinos, bonuses, fees, and rules and forget about all the gambling myths that pull you down. She's a strong advocate of safe gambling.

Adina Minculescu
ReviewerAdina MinculescuSenior Author & Editor at CasinoAlpha

Adina’s analytical way of thinking is what gamblers need to understand the casino market. With her expertise in this niche combined with her studies in linguistic typology and hermeneutics, you will get the essential help to make informed financial decisions. Let her be your reliable guide!

Captain Spins Player Reviews

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