This Casino 2020 review includes more besides Casino 2020 bonuses. On this page, you will find out how to claim the offers, what games you can play, how to contact support and many others. Are you ready?
- Although Casino 2020 UK does not have a mobile app, it was created with mobility in mind. Its interface is intuitive, and you have access to most of the information you need in one click. However, the overall loading time is on the slow side.
- Even though it does not boast many payment methods, the casino only has banking options popular with UK players, like Pay by Phone Bill and PayPal. Furthermore, it is a fast withdrawal casino, which will process your request in one day.
- Our Casino 2020 review took a fall here, as the website only features 40 slots and jackpots. Moreover, they are all in-house, meaning that you will not discover any of the famous providers. Still, you may appreciate the uniqueness and high quality of the titles.
- Casino 2020 bonuses are diverse - as a new player, you are up for no deposit funds and spins, for example. And when you become a depositor, you may claim a match bonus with rotations on deposit. We did notice the lack of a welcome package, but we stay mostly favourable towards the casino's array of offers.
- Customer support is accessible on all three communication channels. We would have preferred 24/7 live chat, though, and talking to a robot before being able to contact an agent can be counterproductive. However, the customer reps are prompt and helpful in their answers, whether they handle withdrawals or account management information.
- As an UKGC-licenced website, the site must employ responsible gaming measures. We saw that it fulfills most conditions for a safe gambling environment, save for autoplay limits and cool-off restrictions.
| Min. deposit | £3 |
| Min. Withdrawal | £1 |
| Max. cashout | £1000000 |
| Payout time | 3 days |
| Game types | Jackpots, Progressive, Slots |
| Slot games | 40 |
| Live dealer games | 0 |
| Licenses | UK Gambling Commission |
| Bonus | 100% up to £100 |
| Vip program | No |
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Progressive -
Slots -
Jackpots
Casino 2020 Review Table of Contents
Casino 2020 bonuses
- EXPIRED
Up to 20 Sign-up Spins + £20 No Deposit Bonus + up to £300 + Bonus Spins up to 400
More DetailsMin deposit£10Wagering40 x B/40x B/40 x W/ 40x WMax cashout£50/No Limit Stated/£50Valid only for gamesCleopatra's PrizesSlot games40Payout time3 daysThe casino’s entrance:
Casino 2020 is a new gambling site coming from In Touch Games. Its parent company ensured several characteristics, like:
Pros: One-day long payouts; no maximum withdrawal limits;
Cons: The chatbot is not particularly helpful.
What offer awaits:
When you register, you may claim a £20 bonus and 20 rounds on Cleopatra’s Prizes without a deposit. When you also fund your account, you’ll receive a match up to £300, along with 400 extra rotations on the same title.
Be aware of this:
The promotional funds and the turns are subject to 40x wagering. The casino’s wagering order states that spins will go through staking first, followed by bonus sums and lastly, your cash balance. If you opted for marketing communications, you may receive bonus info through text messages. The website does not allow duplicate accounts.
New players only. Up to 400 (18p) free spins on first deposit, awarded over 20 days. Expires 00:00 daily. Locked to Cleopatra’s Prizes. Up to £300 deposit match. Min deposits £10. Dep1: up to 100%, Max £100. Dep2: up to 200%, Max £200. Bonus and FS winnings subject to 40x wagering requirement. Withdrawing qualifying deposit excludes player from promotion. BeGambleAware.org - T&C Apply, 18+ - EXPIRED
Up to £20 No Deposit+ Up To 20 Free Spins + 100% Up To £100 + Up to 400 Free Spins
More DetailsMin deposit£10Wagering40x B/40x W/40x B/40x WMax cashout£50/£50/No Limit StatedSlot games40Payout time3 daysGet accustomed to Casino 2020:
Casino 2020 was established by InTouch Games, a company that develops its games in house and owns several other gambling brands.
Pros: fast payout processing, no maximum withdrawal
Cons: no table games or live casino
The available offer:
- up to £20 no deposit
- up to 20 free spins on sign up
- 1st deposit: 100% up to £100 + 400 free spins
- 2nd deposit: 200% up to £200
Be aware of this:
The extra rounds and the no deposit bonus work only on Cleopatra’s Prizes. The promotion comes with a 40x wagering requirement. Also, the no deposit offer expires in 7 days, while the other bonuses expire in 30 days. At Casino 2020, you may play several exclusive slots and jackpots. You won’t find them on any other gaming platform! Moreover, you can get in touch with the support team via email, 24/7 live chat and phone. Above all, the minimum deposit is £3 for Pay by Phone and £5 for all other methods.
New players only. Up to £20 bonus and up to 20 (18p) Free Spins (FS) locked to Cleopatra's Prizes at registration. FS available to win every day for 20 days. Min Dep £10. Up to 400(18p) FS on first deposit for Cleopatra's Prizes. Up to £300 deposit match via 2 deposit boosts. 30 days expiry from registration followed by 30 days expiry after each deposit. Bonus and FS win subject to 40x wagering requirement. £50 max withdrawal from bonuses without a deposit across all Intouch Games Accounts; mFortune, Mr Spin, Dr Slot, PocketWin, Casino2020, Bonus Boss, Jammy Monkey. BeGambleAware.org - T&C Apply, 18+
Casino 2020 Free Spins on Registration
- EXPIRED
No Deposit Bonus: £20 + 20 Spins on Cleopatra’s Prizes
More DetailsMin deposit£0Wagering40x B/ 40x WMax cashout£50/£50Valid only for gamesCleopatra's PrizesSlot games40Payout time3 daysThe offer around the corner:
When you become one of Casino 2020’s members, you can enter a promotional scheme amounting to £20 and 20 rounds on a selected slot. The offer does not require a deposit.
The steps you must follow:
After visiting Casino 2020 from our website and registering, there is one more thing left to do. Verify your account, and the bonus will enter your balance. The rules to abide by while using this offer are:
- You must wager both the funds and the extra rounds 40 times;
- The wagering requirements must be completed within 7 days of your promotion’s activation;
- You cannot withdraw more than £50 from either bonus.
Finally, we recommend you consult the casino’s Terms and Conditions page for a complete picture.
New players only. Available via Feature Game. FS (18p) locked to Cleopatra’s Prizes. Expires 7 days after registration. Winnings paid as bonus credit with x40 wagering requirement. Max withdrawal from bonus winnings is £50. BeGambleAware.org - T&C Apply, 18+ - EXPIRED
Up To £20 No Deposit Bonus
More DetailsMin deposit£0Wagering40x BMax cashout£50Slot games40Payout time3 daysThe awaiting offer:
After registering at Casino 2020, you will be granted a no deposit bonus up to £20. This will be available in your bonus balance.
How to redeem it:
- Click our offer’s button to access the casino
- Complete the registration form
- Enter a game to use your bonus.
Keep this in mind:
- The offer can only be claimed once by new players
- You must wager the bonus 40 times before requesting a cashout
- The maximum amount you may withdraw is £50
- The bonus expires within 7 days of being credited.
Don’t forget to check out the casino’s terms and conditions for more helpful information about this promotion!
New players only. Up to £20 bonus and up to 20 (18p) Free Spins (FS) locked to Cleopatra's Prizes at registration. FS available to win every day for 20 days. Min Dep £10. Up to 400(18p) FS on first deposit for Cleopatra's Prizes. Up to £300 deposit match via 2 deposit boosts. 30 days expiry from registration followed by 30 days expiry after each deposit. Bonus and FS win subject to 40x wagering requirement. £50 max withdrawal from bonuses without a deposit across all Intouch Games Accounts; mFortune, Mr Spin, Dr Slot, PocketWin, Casino2020, Bonus Boss, Jammy Monkey. BeGambleAware.org - T&C Apply, 18+ - EXPIRED
Up to 50 Free Spins No Deposit
More DetailsMin deposit£0Wagering40x WMax cashout£50Slot games40Payout time3 daysWhat you receive
This offer grants newly registered players 50 free spins in the form of a £20 no deposit bonus. Each spin is worth £0.40.
How to claim
- Visit Casino2020
- Create an account
- Verify your account and redeem the offer
Important details
- The spins come with 40x wagering
- The offer expires in 7 days
- You may cash out a maximum of £50
For more rules concerning this offer, we suggest checking out the casino’s full terms.
New Players only. Free Spins awarded as bonus credits. Up to £20 bonus credit. The max win of £20 bonus credit from the Lobby Game can be used for 50 spins at £0.40 per spin. Win paid as bonus credit. 40x wagering requirement. 7 day expiry. £50 max withdrawal from bonuses without a deposit across all Intouch Games Accounts; mFortune, Mr Spin, Dr Slot, PocketWin, Casino2020, Bonus Boss, Jammy Monkey. BeGambleAware.org - T&C Apply, 18+ - EXPIRED
Up To 20 Spins and Up To £20 No Deposit Bonus
More DetailsMin deposit£0Wagering40x W/40x BMax cashout£50Valid only for gamesCleopatra's PrizesSlot games40Payout time3 daysWhat you’ll receive:
If you’re a new member at Casino 2020, you will be granted up to 20 sign up spins plus a no deposit bonus up to £20. This will be automatically added to your bonus balance after registration.
How to access the offer:
- Press the button on our site to visit the casino
- Create a user account
- Enter a game to use your rounds.
What are the conditions:
- The spin winnings and bonus should be wagered 40 times before cashing out
- You may withdraw a maximum of £50
- The rounds expire within 7 days of being granted.
For further information about this promotion, we recommend consulting the casino’s full terms and conditions.
New players only. Bonus won through Lobby Game. Win paid as bonus credit. Up to £20 bonus and up to 20 (18p) free spins locked to Cleopatra's Prizes. 40x wagering requirement. Expires 7 days after registration. £50 max withdrawal from bonuses without a deposit across all Intouch Games Accounts; mFortune, Mr Spin, Dr Slot, PocketWin, Casino2020, Bonus Boss, Jammy Monkey. BeGambleAware.org - T&C Apply, 18+
Disclaimer
Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.
Casino overview
- Company name:
- In Touch Games Limited
- Registration number:
- 04629082
- Website:
- casino2020.co.uk
- Online since:
- 2020
- Address:
- IWG Spaces Crossway, 156 Great Charles Street, Birmingham, B3 3HN
- UK Gambling Commission:
- 2091
When creating this Casino 2020 review, we noticed its affiliation to In Touch Games Ltd. The British company has been around since 2003, and it established itself as an iGaming operator and software provider. It might surprise you but all the gaming products available on its websites are in-house. In addition, all In Touch casinos are mobile-first, and the platform received optimisation to fit the small smartphone screens.
From a financial standpoint, the organisation has accrued more than $79 million over the years, making it one of the highest-income firms in the industry. We also note that it externalised its services, having headquarters in countries like Chile and Romania.
Registration process
To register, you undoubtedly will not break a sweat. However, the casino demands some pieces of information from you, like:
- Your mobile number;
- Full name;
- Gender;
- Residence;
- Email handle;
- Date of birth.
Understanding usernames and passwords
Out of all these, the phone number is paramount – you can type in your username’s stead. You do have to pick a nickname, though, along with an intricate password to withstand cyber-attacks. To ensure its safety, create one that:
- Is more than eight characters long;
- Contains both capital and small letters;
- Has at least one number.
Once you log in, it’s mandatory to prove your legitimacy. Verification is mandatory for making gambling transactions and claiming Casino 2020 bonuses. Remember that your photographic copies must be clear, and your picture, easily identifiable.
User experience
To give you the complete browsing experience while sitting back and reading our Casino 2020 review, we decided to test the website’s platform. In an increasingly mobile world, it was necessary to compare the Desktop and smartphone software, and check whether this platform indeed is mobile-first.
But why would this endeavour be necessary? We wanted to verify whether:
- It is as easy to claim Casino 2020 bonuses on every device;
- You have access to the same gaming titles;
- The loading times are quick and smooth;
- Casino-related information is accessible.
The table we created sums up our testing efforts:
| Device | Internet | Browser |
|---|---|---|
| Laptop | 4G | Safari |
| Mobile | 4G VoLTE | Opera |
| Tablet | 4G LTE | Mozilla Firefox |
Desktop
On the laptop, the platform loads efficiently, albeit far from perfect. It takes several seconds for its pages to become fully interactive, which is longer than the optimal value, according to performance tool GTmetrix. The graphics are pleasant, with the teal-and-white colour scheme meshing well with the vivid game thumbnails. However, several of these thumbnails look pixelated from time to time. The information is readily available for the most part. Still, banking info might require some extra browsing, so the platform is user-friendly only up to a point.
Mobile
Smartphones make for the ideal user experience since the platform is mobile-first. The games will have more fluid graphics than on the casino’s Desktop counterpart, along with smoother browsing. Still, the loading times will remain identical to the laptop version, as will the information’s layout. Thankfully, claiming promotions is as accessible here as are payments. Players need a mobile device that runs iOS 10 or Android 5.0 and above to play these slots.
Tablets do not deviate much from the experience imposed by mobile gaming. If anything, the games respond better to a narrower screen.
Games
Here, you may choose from over 40 slots and jackpots. All products result from In Touch’s development – you will not find other popular providers with British players.
Slots
The most popular slot products, according to the casino’s selection, are:
- Touch of Lady Luck;
- Hot Chilli Spinner;
- Big Money Vegas;
- Knight Charger.
Generally, their return to player rate will stand at 94%. While there is no dedicated RTP page, you can check each title’s paytable and get an idea of their functions and odds.
Jackpots
The casino also proposes progressive jackpots to its players. All the available games connect to this pot, which rises in value as multiple players wager their cash balance on them. When you check each slot’s paytable, you’ll also see the current jackpot amount.
Tips
Bonus funds will not contribute to your pot staking.
Recommendation
We have mixed feelings towards the gaming section from the Casino 2020 review. While an entirely in-house development ensures gameplay quality and uniqueness, British players might wish to see their favourite suppliers featured. Furthermore, the game number is deficient.
Game providers
Casino 2020 vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £3 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £1 |
| Max. cashout Industry standard: GBP 100,000 | £1000000 |
| Payout Time Industry standard: 2 days | 3 days |
| Register time Industry standard: 2 Mins | 1 min |
| KYC Time Industry standard: 2 days | 3 days |
| Slot games Industry standard: 500 | 40 |
| Bonus Industry standard: 100% up to GBP 200 | 100% up to £100 |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
£3 | £1 | £1000000 | 3 days | 1 min | 3 days | 40 | 100% up to £ 100 |
|
|
£3 | £30 | 1 000 000 | 1 day | 2 mins | 2-3 days | 30 | 200% up to £ 100 |
|
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 | 100% up to £ 200 |
|
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to £ 550 |
|
|
£5 | £10 | £1000000 | 1 day | 3 mins | 1 day | 30 | 200% up to £ 200 |
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 | 200% up to £ 40 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to £ 150 |
|
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 | 200% up to £ 50 |
Casino 2020 Review - Payment Methods
Once you verify your account, you can attach payment methods. The website allows debit cards, e-wallets, prepaid vouchers, and phone payments.
Withdrawals will generally take one day to process on the casino’s end. However, keep in mind that if you claimed a no deposit bonus and want to withdraw the amount you wagered, you would need to wait longer than depositors – three working days. Once the processing is complete, each payment institution will apply its specific timeframe, so expect to have your funds reach you in several days.
Be aware
Non-depositors cannot cash out more than £50 at a time.
How does Pay by Phone Bill work at Casino2020 UK?
This way to pay stands out from the others because it allows to quickly deposit, wherever you are. You only have to select this method from the transaction menu and the amount you deposited will show up on that month’s telephone bill. You have several restrictions when using this means, though:
- The only acceptable amounts are £3, £5, and £10;
- For safe gambling reasons, you cannot transfer more than £30 to your balance in a single day;
- Since this option works similarly to credit, you cannot withdraw through it.
Be aware
Withdrawals lower than £10 will receive a £3 fee.
Recommendation
This is one of the few online casinos to have unlimited withdrawals and deposits. This applies to all means of payment, save for Pay by Phone Bill.
Tips
You can withdraw your deposit balance even if it is unwagered. The sole condition is not to have used them for Casino 2020 bonuses priorly.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
£5 | No limits | No limits | No limits | 1-5 days |
|
£5 | No limits | N/A | N/A | N/A |
|
£5 | No limits | No limits | No limits | 1-5 days |
|
£5 | No limits | No limits | No limits | 1-5 days |
|
£3 | £10 | N/A | N/A | N/A |
|
N/A | N/A | No limits | No limits | 1-5 days |
Related casinos
Support
- Phone:
- -
- Email:
- support@casino2020.co.uk
- Live chat:
- Yes, 24/7
Phone support primarily operates through callbacks: you must message the team first, and they will get back to you. However, the team also takes inbound calls – you can find the number to call if you prefer a more direct approach.
When you access the live chat, you will initially talk to a robot. If it cannot handle the issue, you may ask for a human agent, who will promptly enter the chatroom. You will receive assistance on topics like:
- Casino 2020 bonuses;
- Withdrawals;
- Deposits and banking options;
- Account management.
Recommendation
While we appreciated in our Casino 2020 review that the website offers multiple means of assistance, we also found several issues. Firstly, the robot that mediates the conversation is often redundant. Furthermore, the agents may give incomplete answers, and the lack of 24/7 service also dented our impression.
Responsible gambling
Under its UKGC licence, this gambling site implemented numerous measures for safer gambling. Among them, we identified several self-serve methods, like deposit and session self-limits, along with gaming history access. Both are reachable from the ‘My Account’ menu. When creating the Casino 2020 review, we saw that the other measures include:
- Breaks (called ‘cool-downs’ on the website) – 1 day to 4 weeks;
- Self-exclusion – 6 months to 5 years;
- Account closure – indeterminate.
If you want to steer clear of gambling, each of these methods will restrict your account access. You will also forfeit your bonus balance as soon as you opt for a break or exclusion. Know that cool-downs are self-serve, like the limits you can impose on your gameplay or balance. However, the other two options require the presence of a customer service rep.
Tips
If you end your membership, your account will retain all wagered Casino 2020 bonuses. You may ask the casino’s team to give them back to you in six months. Afterwards, you will no longer have way to them.
Casino 2020 Review - Pros and Cons
- Mobile-first gambling site;
- Casino 2020 bonuses cater to new and existing users, too;
- Jackpots on all available games;
- Phone, live chat, and email support;
- All payment options are popular with UK players;
- One-day payout processing;
- Limitless minimum withdrawals, max cashouts, and max deposits;
- You can take a break without the agents’ assistance.
- No providers other than In Touch;
- No live dealer and table sections;
- The chatbot;
- A £3 fee for payouts lower than £10.
How we review
| Reviewer | Adina Minculescu |
| Reviewer | Tudor Turiceanu |
| Casinoalpha rating | 4.1 / 5 |
| Test duration | 6 Hours |
| Review Duration | 33 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
|---|---|
| Updated Date | Sep 2023 |
Casino 2020 Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!