We created the present Casiplay casino review with a specific goal in mind – to give you all the information you need when registering with it. Our scope includes Casiplay bonus codes, the overall experience you’ll have here, and so much more. So stay tuned!
- The lack of mobile apps shed off some points from this Casiplay casino review. We also noticed that while the website contains plenty of essential information, it is difficult to find. On the other hand, the graphics and loading speed are undoubtedly above-average.
- When you make payments, you may pick from UK-favourite methods, like PayPal and Skrill Moneybookers. The casino takes 48 hours to approve your withdrawals.
- The website has numerous providers popular with British players, but not enough titles to get full marks. Besides the completely average number of slots, we noticed that there are no Baccarat table options. To play Baccarat, you must head to the better-equipped live section.
- You have access to various Casiplay promo codes. As a new player, you are up for a first deposit bonus. On your subsequent deposits, you'll have access to the whole welcome package. As a non-depositor, you may claim a no-deposit promotion, consisting of either funds or extra rotations. We would have given full marks, but the site lacks Casiplay bonus codes offering extra rounds specifically.
- The sole point of contention in the Casiplay casino review is the lack of phone support. Otherwise, the live chat agents are quick to respond and highly efficient. What's more, there is no chatbot to interfere, and the reps have a friendly and helpful demeanour.
- This gambling site implemented most of the responsible gaming measures. The sole exceptions are autoplay and loss limits.
| Min. deposit | £10 |
| Min. Withdrawal | £10 |
| Max. cashout | £1000000 |
| Payout time | 2 days |
| Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratch cards, Blackjack, Live Roulette, Live Blackjack, Live Baccarat, Poker |
| Slot games | 600 |
| Live dealer games | 100 |
| Licenses | Malta Gaming Authority, UK Gambling Commission |
| Vip program | No |
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Live Baccarat -
Poker -
Live Roulette -
Live Blackjack -
Scratch cards -
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Video Poker -
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Live Casino -
Roulette
Casiplay Casino Review Table of Contents
Casiplay bonus codes
50% UP TO £79 + 36 SPINS
More details1st deposit50% Up To £79?Deposit spins36 Spins on Deposit?This bonus is part of a welcome package that consists of 4 different deposits.
Should you claim this bonus?
We rate this bonus as highly recommended. Casiplay offers a generous 4-part welcome package with free spins, a solid match bonus, and reasonable 35x bonus wagering. Extra spins will be dismissed after 24 hours. The welcome bonus is automatic but must be wagered within 21 days and winnings are uncapped.
More bonuses
4th Deposit50% Up To £50?Offer valid on first deposit and only applies to new players. Welcome package includes 4 deposits bonuses as follows: 1st deposit: 50% up to £79 + 36 extra spins in Big Bass Bonanza, 2nd deposit: 20 extra spins in Starburst, 3rd deposit: 20 extra spins in Book of Dead, 4th deposit: 50% up to £50 + 30 extra spins in Gold King. Unused extra spins expire 24hrs after being issued. Winnings won with extra spins that require a deposit, have to be wagered 35 times your extra spins winnings unless stated otherwise - T&C Apply, 18+
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Casino overview
- Company name:
- AG Communications LTD
- Registration number:
- C48328
- Website:
- casiplay.com
- Online since:
- 2019
- Address:
- 135, High street, Sliema SLM 1549, Malta
- Malta Gaming Authority:
- MGA/CRP/148/2007
- UK Gambling Commission:
- 39483
This gambling site falls under the umbrella of Aspire Global International Ltd casinos. The Maltese company opened its doors in 2005, and it aimed to obtain licences from reputable authorities. Currently, it operates under the MGA’s supervision. However, the UK version of the casino is operated by AG Communications Limited, an Aspire subsidiary that gets its licencing from the UKGC.
In this situation, we noted in our Casiplay casino review that this is a turnkey casino – Aspire Global works as its white-label provider, while AG Communications supervises its operations. Both companies play a role in the website’s security and affiliations.
Registration process
To create a new account, you must follow several steps. Firstly, complete the registration form, which will ask for your:
- Name as it appears in your documents;
- Date of birth (for age verification purposes);
- Address, with postal code included;
- Contact info, namely, your phone number and email address.
The next step is choosing your username and password. The nickname must be unique, and the passcode, at least eight characters long. Should you pass this step, you must select your marketing preferences. You may also insert the Casiplay bonus codes you have, if any – after verifying your profile, it’s possible to claim them.
How to verify your identity
You must prove your identity before engaging in casino play. To do so, go to the ‘My Account’ section and press ‘Upload Documents’. The necessary documentation includes:
- A photocopied set of your passport, birth certificate, etc.;
- Utility bills as old as three months;
- Payslips and bank letterheads.
User experience
We tested the platform on multiple devices to give you an idea of how Casiplay UK will be. We know that many British gamblers prefer mobile gambling, which is why we gave significant attention to our smartphone trial. We wanted to see whether you have access to the same games, Casiplay promo codes, and support when switching mediums. And to see precisely what gadgets we used, we created this handy table:
| Device | Internet | Browser |
|---|---|---|
| Lenovo Thinkbook 13s | 4G | Microsoft Edge |
| Samsung Galaxy S20FE | 5G | Opera |
| Lenovo Tab M10 | 4G LTE | Chrome |
Desktop
The website’s Desktop iteration has smooth and vivid graphics. The loading times are also on the quicker side. However, we noticed that finding information is inaccessible, even though many pages guide you through the casino’s ways. The most glaring problem is that there are two FAQ pages, and one is more detailed than the other. We thus conclude that the layout may be confusing.
Furthermore, the interface differs significantly when you log in compared to when logged out – as such, non-members may not find all the information. Registered players might need to switch between interfaces to get all the details.
Mobile
On a mobile phone, you will find the same features that characterise the site’s laptop version. You may claim Casiplay promo codes easily, and even KYC is possible on all recent iPhones and Android smartphones. The gaming section is also optimised for the small screen. And on the tablet, the platform is equally operational – extra points for our Casiplay casino review.
Games
There is much to discover when browsing this casino’s gaming section. To enhance your experience, filter the titles by category:
- Slots;
- Table games;
- Scratch cards;
- Classic;
- Live casino.
And if you had a specific game in mind, type its name in the search bar, and you’ll find it. The bar should be visible at the page’s top-right.
Slots
There are over 600 slot games here. Even though this is an average number by the standards of this Casiplay casino review, there are numerous famous providers to discover. NetEnt, PariPlay, and Big Time Gaming are only a few. For an old-school experience, visit the ‘Classic’ section, containing titles like:
- Shaman’s Dream (Eyecon);
- Golden Glyph (Quickspin);
- Dazzle Me Megaways (NetEnt).
Table games
The table section has fewer plays to its name. Classic card games, like Blackjack and Roulette, are available. However, we cannot say the same about Baccarat, which is missing.
Live Blackjack
Blackjack is the most well-represented title in the live category. There are variants like Blackjack White or Blackjack VIP – the latter has higher stakes, and it is most fitting for high rollers. It’s also possible to access one of the three Salon Prive Blackjacks; here, only a select few players may join at a time.
Live Roulette
Roulettes are well-known for their low minimum bets and a high number of variants. Here, you’ll discover titles like:
- Lightning Roulette;
- Immersive Roulette;
- Auto Roulette.
Live Baccarat
Baccarat is present at the live dealer’s. Its most famous version comes from Evolution Gaming – have you ever heard of Baccarat Squeeze? It is inviting thanks to its low min bet and the high maximum stake, whether you did or not.
Game providers
Casiplay Casino vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £10 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £10 |
| Max. cashout Industry standard: GBP 100,000 | £1000000 |
| Payout Time Industry standard: 2 days | 2 days |
| Register time Industry standard: 2 Mins | 2 mins |
| KYC Time Industry standard: 2 days | 1 day |
| Slot games Industry standard: 500 | 600 |
| Bonus Industry standard: 100% up to GBP 200 | bonus |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
£10 | £10 | £1000000 | 2 days | 2 mins | 1 day | 600 | 50% up to £ 50 |
|
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 | 100% up to £ 200 |
|
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to £ 550 |
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 | 200% up to £ 40 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to £ 150 |
|
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 | 200% up to £ 50 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 1 day | 300 | 100% up to £ 100 |
|
|
£5 | £10 | No limit | 2 days | 1 min | 1 day | 96 | 110% up to £ 50 |
Casiplay Casino Review - Payment Methods
Once you verify your account, you can engage in gambling transactions. There are many UK-favourite payment methods here, and your options are debit cards, e-wallets, and prepaid vouchers. When you request a withdrawal, the casino team will take 48 hours to approve your demand. Then, the payment institution you chose will process the transaction. Expect to see your funds in 0 to five days.
In case your payout exceeds £2300, Casiplay UK will ask for your documents. Even if you proved your identity beforehand, you must complete this procedure.
Tips
When you access the deposit page, you may also submit Casiplay bonus codes and thus activate match promotions.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
£10 | - | £10 | No limits | up to 4 days |
|
N/A | N/A | £10 | No limits | 2-6 days |
|
£10 | - | £10 | No limits | up to 2 days |
|
£10 | - | £10 | No limits | up to 2 days |
|
£10 | - | N/A | N/A | N/A |
|
£10 | - | £10 | No limits | up to 2 days |
|
£10 | - | £10 | No limits | up to 2 days |
|
£10 | - | £10 | No limits | up to 6 days |
|
£10 | - | N/A | N/A | N/A |
Related casinos
Support
- Phone:
- No phone available
- Email:
- care@casiplay.com
- Live chat:
- Yes, 08 AM - 01 AM
Regardless of the method, know that you will only talk to human agents – there is no bot to interfere with your conversation. Launch the chat window after supplying your name and email address, it’s possible even as a non-member. The topics to cover with a customer service rep are:
- Deposits and withdrawals;
- Casiplay bonus codes and how to activate them;
- Technical issues;
- Responsible gaming;
- Account management and opening/closure.
Recommendation
The reps are rapid and polite. Generally, the casino’s response time is under two minutes, which is helpful when you are in a pitch. The overall quality of client service gives extra marks in our Casiplay casino review.
Complaints
Should you have a complaint, you must address it to the support agents first. They will review your requests and give you a verdict.
Although the timeframe is not specific, they aim to provide answers shortly after your plea. Should the verdict dissatisfy you, there are more options. Firstly, you may ask to speak to a support manager, whose solution you may accept or refuse.
In the event you disagree with his proposition, you can escalate your complaint to The Malta Gaming Authority, which is also a regulatory body for Casiplay UK.
Both institutions will ask you to submit your query, with complete details of the situation, through an online form.
Responsible gambling
The website’s responsible gambling section covers the ways you can restrict your casino play. The available methods are:
- Self-limits (deposits and session timeouts);
- On-site financial monitors;
- A game history section under ‘My Account’;
- Breaks;
- Self-exclusion;
- Account closure.
When you take a break, you will only suspend your access to this casino. If, however, you opt for self-banishment or closure, you’ll exclude yourself from all Aspire Global websites. In addition, all Casiplay bonus codes you have previously claimed will also disappear.
Tips
A positive point in our Casiplay casino review is that you can access cool-off periods. If you want to increase your deposit limits after a while or end your self-exclusion, the casino will give you 24 additional hours to mull over your decision.
Casiplay Casino Review - Pros and Cons
- Slots from providers like Play’n Go, NetEnt, Red Tiger Gaming, and PariPlay;
- Around 100 live dealer titles;
- Friendly and helpful chat agents;
- Diverse Casiplay promo codes, including no deposit offers;
- Easy-to-follow terms for all Casiplay bonus codes;
- Unlimited withdrawals for British players;
- Numerous safe gambling measures.
- The interface may be challenging to navigate;
- There is no loyalty programme available.
How we review
| Reviewer | Cosmin Brehoi |
| Reviewer | Tudor Turiceanu |
| Casinoalpha rating | 8.7 / 10 |
| Test duration | 9 Hours |
| Review Duration | 28 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
|---|---|
| Updated Date | Nov 2023 |
Casiplay Casino Player Reviews
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