EnergyCasino logo

Updated EnergyCasino Review for 2024

Casino Rating:
8.6/10

For this EnergyCasino review UK, we have carefully inspected this casino so you can start your gaming session on the right foot, should you decide so.

Furthermore, if you want to discover the casino’s crucial elements, we are happy to lend a helping hand in finding out the latest EnergyCasino promo codes, top games, and so much more.

EnergyCasino logo
8.6/10
Visit
Usability
8.0/10.0
In terms of graphics, the dark theme frames all the essential elements. However, even though UK players have everything properly organised, GTmetrix revealed some speed-related issues that would result in page roaming delays, regardless of the device or browser you are using. What is more, mobile users won’t find any special EnergyCasino bonus codes.
Deposits & Withdrawals
7.0/10.0
Considering that transactions are a vital part of gambling, EnergyCasino is associated with recognised payment providers, such as Visa, Neteller, Skrill Moneybookers and Paysafecard. Moreover, your withdrawal requests will be processed within 72 hours.
Games
10.0/10.0
In this EnergyCasino review UK, it occurred to us that many well-known software suppliers display several examples of Roulette, Blackjack, Baccarat, Table Games. Netent, Microgaming, Big Time Gaming, Play’n Go, and Pragmatic Play are some providers that assure 2200+ game possibilities for all casino players.
Bonuses
9.0/10.0
After registering and placing funds, the casino puts a first deposit bonus at the player’s disposal, along with other daily and weekly offers. Furthermore, playing games implies actively collecting EnergyPoints that could be traded for extra rounds, called EnergySpins.
Customer Support
9.0/10.0
Phone support is temporarily unavailable, yet players can contact the agents via email and live chat. As the live chat is not 24/7, the best option is to address queries within the mentioned schedule, in English, Hungarian or Polish. You are to receive a satisfactory answer between 30 and 60 seconds.
Responsible Gambling
8.8/10.0
Whenever you feel that you are at risk of developing a gambling dependence, you can get the needed help via the multiple available tools, such as Time out, Self-Limits, Self-Exclude, and various others.
Min. deposit £10
Min. Withdrawal £20
Max. cashout £150000
Payout time 3 days
Game types Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratch cards, Blackjack, Craps, Sports betting, Progressive, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker
Slot games 2200
Live dealer games 200
Licenses UK Gambling Commission
Vip program No
  • Poker Poker
  • Live Blackjack Live Blackjack
  • Live Baccarat Live Baccarat
  • Sic Bo Sic Bo
  • Live Roulette Live Roulette
  • Craps Craps
  • Progressive Progressive
  • Scratch cards Scratch cards
  • Blackjack Blackjack
  • Video Poker Video Poker
  • Jackpots Jackpots
  • Table games Table games
  • Slots Slots
  • Baccarat Baccarat
  • Live Casino Live Casino
  • Roulette Roulette
Deposit options Skrill Moneybookers, MasterCard, Neteller, Visa, Pay by phone, ecoPayzRead more
Min deposit £10
Accepted currency GBP, USD, CAD, HUF, NOK, RUB, NZD, PLN, BRL, INR
Payout options Skrill Moneybookers, MasterCard, Neteller, Visa, ecoPayz, MuchBetter

EnergyCasino Review Table of Contents

EnergyCasino promo codes

EnergyCasino intends to greet every new player with promotions, starting with their very first entrance.

Read more

This casino has active offers for three categories of bonuses, as follows:

  • EnergySpins Bonus.
  • Deposit bonus.
  • No Deposit Bonus.

EnergyCasino promo codes are comprised of a weekly offer where UK players get to play the most popular games and receive EnergySpins.

Besides EnergySpins, this online casino regularly introduces Mystery EnergySpins, Reload EnergySpins, Game of the Week, and other non-standard incentives.

Special offers are concretised as EnergyCasino bonus codes. For instance, upon your first deposit, you shall receive EnergyCasino’s Welcome and Reload bonuses.

Securing the deposit bonus is possible only after the wagering requirements are completed. This will be formed of mixed funds, both from deposited sum and bonus balance.

Important

Table Games, Video Poker, Live Casino Games, and several other game titles do not contribute to the wagering requirement.

Irregular play

Irregular gameplay may put a strain on your eligibility for bonuses, as atypical playing patterns can be counted as bonus abuse, resulting in confiscated bonuses and withheld funds.

These can include:

  • Wilfully placing bets with bonus or regular money when succeeding chances are higher than 70% will count as fraudulent gameplay.
  • Bonus abuse will prevent the company from refunding processing funds, except for the originally deposited sums.
  • If the Reload Bonus wagering requirement is not fulfilled within three days after its activation, all funds acquired will be lost.
  • You have one week to activate and use EnergySpins in gameplay, yet only 3 days to complete the wagering requirements. If you fail to meet the betting conditions for these extra spins, the validity of the bonus will expire.
  • Not wagering the bonus in the specified timetable shall lead to bonus forfeiture and lost funds.

Important

You can request to skip the Welcome Bonus/Reload Bonus by selecting the “NO BONUS” option from the Deposit rubric. However, in case you ultimately change your mind, you should be informed that once turned down, the Bonus activation is no longer possible.

EnergyCasino overview

Slots Slots EnergyCasino
Live casino Live casino EnergyCasino
Fast withdrawal Fast withdrawal EnergyCasino
VIP program VIP program EnergyCasino
Company name:
Probe Investments Limited
Registration number:
C51749
Website:
energycasino.com
Online since:
2013
Address:
Suite 109, Level 4, Sir William Reid Street, Gzira, GZR1033, Malta

UK Gambling Commission:
039325-R-319309-013

To illustrate this EnergyCasino review UK, we have embodied information about the professional background of its parent company.

EnergyCasino is under the tutelage of Probe Investments Limited, a veteran in the iGaming industry with more than ten years of expertise in this field.

Registration process

In order to access EnergyCasino promo codes, it is best to create a player account.

The personal details that need to be filled in are no different than those on any other online platform.

After pushing the Sign-up button, you have to go through some standard steps that will ultimately result in activating the EnergyCasino account, as listed below:

  • 1st step – Select your preferred username, along with a valid email address and a non-predictable password.
  • 2nd step – Provide the full personal address, phone number, and date of birth. Here you will also have access to a comprehensive list of currencies.

Recommendation

We have put ourselves in the player’s shoes and completed the registration form to make an online account. Thus, we learned that you would be logged in in less than 3 minutes.

After a period exceeding 365 days of inactivity, you shall be charged monthly with a £5 fee. The compensatory tax won’t cease activity until the balance comes down to £0.

Tips

Suppose your account has been deemed dormant due to more than 12 months of inactivity. You will receive a reminder mail beforehand. Then, should you want to get back to gambling, you can easily log in EnergyCasino and place a bet for the reactivation process.

KYC procedure

The Verifications Checks, also known as “Know Your Customer” or “Know Your Client”, are casino guidelines that regularise the business relationship between the betting operator and the customer.

Being under the guardship of the UK Gambling Commission, EnergyCasino must follow regulations precisely. Consequently, the customer has to willingly provide additional personal details, as follows:

  • Email – upon registering, activate and verify your email by reaching the link provided by EnergyCasino.
  • Age – As it’s a criminal offence to be an underage gambler, third parties may be used to verify customers’ age eligibility and confirm if the personal information provided is accurate.
  • Additional verification – EnergyCasino will not grant the complete casino experience without a copy of a valid ID and residential address ownership, issued at most three months before.
  • Anti-money laundering procedures – In line with European Union’s AML Directive, your financial transactions and funds will be under constant supervision, so it is mandatory to offer proprietary rights of payment methods and the source of income or riches.

EnergyCasino review UK brings to the user’s attention that the KYC process is to be settled in no more than 72 working hours if details are satisfactorily supplied.

Be aware

If the UK user has provided inaccurate information, his/her account would be suspended, and earnings would be forfeited, even if the self-exclusion tool was activated.

Recommendation

We recommend that you complete the procedure from the moment you open an account. Then, to have full access to the platform, head to “My Account” and send personal files in “My documents.”

User experience

To comprise this EnergyCasino review UK, we have taken matters into our own hands regarding platform testing, loading speed, colours, graphics, and any other relevant information to know beforehand.

We operated with different analysis criteria to verify how this casino stands out to our universal test to check the accuracy. As a result, you will find out if your site navigation will run smoothly.

Device Internet Browser
Asus ZenBook 14 WIFI Google Chrome
iPhone 12 Pro Max 4G Google Chrome
Microsoft Surface Pro 7 4G Microsoft Edge

Desktop

By scrolling through the casino’s pages, it has occurred to us that there are some relevant delays in loading speed, which means that the page traffic is backed up, and your gaming session may be ill-timed.

According to GTmetrix, it takes around 5 seconds for the page to load fully, a matter that can be documented as a gameplay inconvenience.

Another GTmetrix element, LCP, measured that the most prominent casino feature takes 2.7 seconds to load, while the user experience standard is set at 1.2 seconds.

However, EnergyCasino’s standard theme is set on dark mode, pleasantly contrasting with the company’s energy logo. This allows the essential features to be noticed quickly, and despite loading delays, fundamental components are well categorised.

Thus, the user has access to Terms and Conditions, Responsible Gambling, Privacy Policy, Games, Sitemap, Guides, all in one place.

Tips

The logged-out interface and the logged-in interface are identical for every customer, although the complete number of promotions can’t be found unless registered.

Mobile

The mobile version has no extra features compared with the desktop one. The British player shall find every page with ease, as the casino puts forward clear information.

Mobile roaming is not problematic, and there are no system failures that may interrupt your gaming session. You may access EnergyCasino from your preferred device. However, speed is a drawback for large-scale usage of the online platform.

Moreover, above the game list, there is an easily accessible search bar for more specific pursuits.

Be aware

While some casinos offer special promotional bonuses for mobile users, no new EnergyCasino bonus codes are obtainable.

Games

This EnergyCasino review UK contains information about the wide variety of favourite casino games. Thus, if you like Live Casino, Video Slots, Video Poker, or Table Games, you can experience versatile gameplay.

Renowned gaming suppliers, namely NetEnt, Play’n GO, Microgaming, Red Tiger, and BF Games, have offered numerous options for all preferences.

Be aware

British players cannot take home a total worth more than £75000 obtained via personal funds or bets. Otherwise, the fee will correspond with the payout sum, meaning that the customer is obliged to pay back a total of £75000.

Slots

As the industry standard is roughly 1000 games, the slots list on EnergyCasino contains notable 2000+ slots titles. In addition, the extensive slots total counts some popular games that the player can choose from, specifically:

  • Video slots –Book of Dead, Bonanza, Joker Spin, Pirates Quest.
  • Daily jackpots –Atlantis, Lucky Fridays, Wild Booster, Super Lucky Charms.
  • Jackpots– Wheel of Wishes, Jolly Fruits, Battle Royal, King of Slots.
  • Megaways: Survivor, Gonzo’s Quest, Safari Gold.

Table Games

There are around 20 Table Games available for your entertainment. We tried to include some acclaimed ones in this EnergyCasino review UK. Thus, UK users shall discover various forms of Roulette, including French, London, and European.

Blackjack enthusiasts are not forgotten either. They will encounter titles such as Classic Blackjack, Vegas Strip Blackjack, Atlantic City Blackjack. Moreover, they will also find some Baccarat games.

Live Roulette

One popular table game among online gamblers is Live Roulette, as it comprises an authentic casino experience.

Immersive, Lightning, Live Dream, and Instant are 20+ Live Roulette options that EnergyCasino has to offer.

Live Blackjack

By heading to the Live Blackjack tables, you will come across 100+ Live Blackjack options. For instance, British players shall discover Blackjack Classic, Classic Speed, Infinite, and Speed VIP Blackjack.

Important

A new feature of EnergyCasino is Blackjack Table, provided by Evolution. The casino’s first live exclusive table permits more players to join and implies an improved gaming experience.

Live Baccarat

Baccarat delivers a little over 20 live options for Baccarat Speed, Lightning, Controlled Squeeze, and No Commissions.

Recommendation

For UK customers searching for fast-paced action at the wheel, the Auto-Roulette alternative is both Classic and VIP.

Game providers

NetEnt
NetEnt
Play'n Go
Play'n Go
Microgaming
Microgaming
Bally
Bally
1X2 Gaming
1X2 Gaming
Ainsworth
Ainsworth
Blueprint Gaming
Blueprint Gaming
Eyecon
Eyecon
High 5 Games
High 5 Games
Merkur Gaming
Merkur Gaming
Pariplay
Pariplay
Playson
Playson
Pragmatic Play
Pragmatic Play
Red Tiger Gaming
Red Tiger Gaming
Wazdan
Wazdan
Big Time Gaming
Big Time Gaming
GreenTube
GreenTube
Gamevy
Gamevy
Iron Dog
Iron Dog
Just For the Win
Just For the Win
BeeFee Games
BeeFee Games
Skywind Group
Skywind Group
Synot Games
Synot Games
PG Soft
PG Soft
Green Jade
Green Jade
Show more

EnergyCasino vs. Market Standards

Min. deposit

Industry standard: GBP 10

£10
Min. withdrawal

Industry standard: GBP 10

£20
Max. cashout

Industry standard: GBP 100,000

£150000
Payout Time

Industry standard: 2 days

3 days
Register time

Industry standard: 2 Mins

3 mins
KYC Time

Industry standard: 2 days

3 days
Slot games

Industry standard: 500

2200
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot games
EnergyCasino

EnergyCasino

4.3/5
£10£20£1500003 days3 mins3 days2200
PokerStars Casino

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100
888 Casino

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000
TradaCasino

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900
Pink Casino

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800
Megacasino

Megacasino

4.4/5
£10£20£10000001 day2 mins1 day2600
Lucky VIP Casino

Lucky VIP Casino

4.6/5
£10£10£10000001 day2 mins1 day300
Jazzy Spins Casino

Jazzy Spins Casino

4.1/5
£5£10No limit2 days1 min1 day96
Load more

EnergyCasino Review - Payment Methods

Financial exchanges between the casino and the paying customers represent the key element of online gambling.

When you supply your account with money, press the Deposit button from the page header and choose to add balance via Visa, MasterCard, Neteller, Skrill Moneybookers, MuchBetter, Paysafecard, ecoPayz, and PayByPhone.

Be aware

For deposited funds that have not been utilised at least once in gameplay, the payment provider fee of 3% will be covered by the player when he makes a withdrawal request.

As the central element of gambling is transactions, EnergyCasino promo codes will come in handy for genuine gameplay.

Cashing out

By heading to “My Account” to request a withdrawal, you could easily choose the Withdraw option. After three days at most, the casino will have processed your request, and you ought to receive the balance in the bank account you used for deposits.

The waiting time varies from one payment provider to another. You can cash out via Visa, MasterCard, Neteller, Skrill Moneybookers, MuchBetter, and ecoPayz.

Important

If a withdrawal request is made following a no-deposit offer, British players shall submit a copy of a bank statement for the account used to take out funds.

Suppose you try to go beyond the withdrawal limit of £5000 in 24 hours on any other games besides progressive jackpots. In that case, your account will undergo extra verification steps to prevent unapproved outflow.

Be aware

  1. You could cash out 5000 GBP per day, but there is only one withdrawal per week, which is chargeless. Further withdrawals within the same week sustain an inflexible fee of £5 per withdrawal.
  2. EnergyCasino will take special steps if you attempt to earn back lost money by increasing deposits. As a result, it will make you wait 24 hours before deciding to increase or cancel your deposit limits.

Important

You cannot withdraw any amount without firstly wagering it. Assuming a player has tried to take out funds before betting, he or she may be charged with a 5% administration fee of at least £10.

Recommendation

The various types of fees may be a setback if you want to withdraw more than once a week, for example.

Skrill Moneybookers Skrill Moneybookers
MasterCard MasterCard
Neteller Neteller
Visa Visa
Pay by phone Pay by phone
ecoPayz ecoPayz
Paysafecard Paysafecard
MuchBetter MuchBetter
Show more

Loyalty

Loyalty programs typically work on a point-based system in which returning and long-term casino players actively earn points by wagering various games.

Tips

The programme here comprises EnergyPoints that can be exchanged for cash or converted into EnergySpins or real items at the EnergyShop.

To convert points to real money, you need to acquire at least 200 EnergyPoints. The equivalent of 100 EnergyPoints is £1.

By entering the EnergyShop, you should observe that each game has a different point contribution to the bonus spins requirements.

Game Type Required bet EnergyPoints
Slots £5 1
Table games £100 1
Live Casino games £100 1
Deuces Wild £100 1

Important

Each game creates EnergyPoints at a rate of 20% except for Deuces Wild – 1%, as well as all Table Games and Video Poker – 1%.

Tips

Funds exchanged from EnergyPoints carry no wagering requirement compared to EnergyCasino bonus codes.

Be aware

It is challenging to access the Loyalty Room and learn all the requirements. The Loyalty page is found in the EnergyShop by clicking on the Information textbox situated in the Cash Exchange rubric.

Related casinos

Customer support

Phone:
No phone available
Email:
support@energycasino.com
Live chat:
Yes, Monday-Friday 9-00, weekend 13-21

For any gambling uncertainties and curiosities, support agents are available in the Help-Live Chat section. In addition, EnergyCasino review UK features indispensable data about the promptness and truthfulness of answers given by the casino’s agents.

We learned that you could write in advance crucial questions upon confirming your identity on the Live Chat and expect an answer in no more than 60 seconds. We have also tested the email support, learning that the casino aims to respond to most inquiries within 24 hours.

Tips

  • An occasionally found item is the FAQ section, available for EnergyCasino’s players who wish to skip roaming through countless conditions or avoid waiting for a support agent’s answers.
  • The help desk software supported by LiveAgent has a rating option for customers. You may facilitate your gaming experience by helping the casino sort valuable agents from ineffective ones.
  • Customer support is accessible for multilingual speakers. For example, players could be assisted in English, Hungarian and Polish.

Important

Keep in mind that the support lines are not open 24/7, and the telephone numbers listed are not available at the moment. Thus, we suggest following the casino’s timetable for any questions: Monday-Friday from 9 am to 12 pm and Saturday-Sunday from 1 to 9 pm.

Recommendation

Ambiguities about EnergyCasino bonus codes, along with any other offers, should be thoroughly discussed with support agents.

Responsible gambling

We do our utmost to help you get hold of the best EnergyCasino bonus codes without being absorbed into the habit-forming world of online gambling. This is why we have included in our EnergyCasino review UK some helping tools to prevent compulsive gambling.

The online casino placed the “Responsible Gambling” rubric in plain sight. It is fundamental for every user to experience the gambling world without any adverse effects.

For instance, keep your gaming session away from harm with:

  • Self-assessment – verify how much of an impact gambling is having in your everyday life by completing a specialised quiz.
  • Deposit limits – be in control of your funds on a daily, weekly, or monthly basis.
  • Time Out – temporarily distance yourself from gambling for a chosen period of 24h, 7 days, or 30 days.
  • Reality Check – keep track of your earnings, deposits, wagers, and time spent here.

Tips

So that you remain anchored in reality, choose the “Reality check interval” option and manage the amount of time and funds you are spending on Energy Casino products.

  • Self-exclusion – after deciding to stop gambling between six or twelve months, you will be supported in your decision to leave, even with permanent effect.

Recommendation

If you feel like gambling has become an impediment in your everyday life, choosing the self-exclusion tool and seeking professional help for your addiction is preferable.

  • Account closure – you can terminate your account for any motive, including gambling addiction.

Important

As an additional responsible play tool, it is impossible to reverse or cancel your decision afterwards if you opted for cash out.

Tips

You have the option to hide gambling commercials on your social media accounts.

EnergyCasino Review - Pros and Cons

Pros
  • Extensive range of games
  • The presence of an FAQ section
  • Quick and competent Customer support
  • Numerous and distinctive responsible gambling tools
  • An ever-changing list of EnergyCasino promo codes
  • Wide variety of payment suppliers
Cons
  • Page delay problems
  • No VIP programme listed
  • Multiple fees
  • There is no app available on mobile or desktop
  • Restrictive requirements for total platform usage

How we review

   
Reviewer
Reviewer
Casinoalpha rating 8.6 / 10
Test duration 7 Hours
Review Duration 27 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Sep 2021
Updated Date Nov 2023
Elena Buzincu
AuthorElena BuzincuSenior Author & Editor at CasinoAlpha

Elena is here to help players make their best gambling decisions. She already has a vast understanding of what gamblers are looking for and what this industry is about, but she knows there’s much more to discover. Maybe someday she will travel to Asia to learn about that unique gambling scene too.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.

EnergyCasino Player Reviews

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