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Trending Gala Casino Review for 2024

Casino Rating:
8.6/10

Our Gala Casino review brings in-depth information about this United Kingdom platform.

You will learn all about creating an account, using the Responsible gambling tools, and Gala Casino promo codes, among other crucial information.

Gala Casino logo
8.6/10
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Usability
10.0/10.0
Navigating the platform for the Gala Casino review, we learned that it is manageable, easy on the eye, with dominating colours of white and black. Moreover, the casino can be accessed from both Android and iOS apps.
Deposits & Withdrawals
7.4/10.0
The payment methods are various for multiple types of players, but to Pay by Phone, Boku or Neteller are not valid options. Also, a withdrawal request approval can take up to 48 hours to be processed.
Games
9.4/10.0
There are various game titles and providers available, with over a total of 550+ Slots, Live Casinos, and Table games. As well, find developers name as Microgaming, WMS Gaming and Quickspin
Bonuses
6.0/10.0
There is a low number of Gala Casino promo codes offered. Additionally, these are mainly provided for newcomer players.
Customer Support
10.0/10.0
Customer support can be reached by email address, phone number and live chat. While the operating hours for a phone call are limited, the team is available 24/7 via the other two contact methods.
Responsible Gambling
8.8/10.0
The Responsible Gambling tools are maintaining a safe environment. However, the option of a financial activity calendar or access to game history are not valid options.
Min. deposit £5
Min. Withdrawal £5
Max. cashout £1000000
Payout time 2 days
Game types Roulette, Live Casino, Slots, Table games, Video Poker, Jackpots, Scratch cards, Keno, Blackjack, Craps, Slingo, Progressive, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker
Slot games 500
Live dealer games 50
Licenses UK Gambling Commission
Vip program No
  • Live Roulette Live Roulette
  • Live Blackjack Live Blackjack
  • Progressive Progressive
  • Sic Bo Sic Bo
  • Craps Craps
  • Slingo Slingo
  • Keno Keno
  • Live Casino Live Casino
  • Jackpots Jackpots
  • Scratch cards Scratch cards
  • Video Poker Video Poker
  • Table games Table games
  • Slots Slots
  • Live Baccarat Live Baccarat
  • Blackjack Blackjack
  • Poker Poker
  • Roulette Roulette
Deposit options Skrill Moneybookers, MasterCard, Visa, Bank Transfer, Skrill 1-Tap, PaysafecardRead more
Min deposit £5
Accepted currency GBP, EUR, USD
Payout options Skrill Moneybookers, MasterCard, Visa, Bank Transfer, Skrill 1-Tap, PaysafecardRead more

Gala Casino Review Table of Contents

Gala Casino promo codes

Through our review, we bring information about the Gala Casino bonus codes and the set of rules to follow towards receiving them.

Read more

These bonuses are represented by the Welcome Offer and a different bonus for new players that can provide some funds or extra spins.

An important aspect is to have a fully verified account to be eligible. Additionally, the general wagering requirement is 35 times the bonus received.

Important

You can complete the wagering requirements for only one bonus at a time.

Different games will have another contribution of wagering requirements, such as:

  • Slots, Jackpots, Scratchcard Games – 100%
  • Roulette, Live Casino Roulette – 20%
  • Blackjack, Live Casino Blackjack – 20%
  • Sic Bo, Craps – 20%
  • Spin a Win, Casino Hold ’em – 5%

To acquire any Gala Casino promo codes, access the Promotion section placed on the top black banner, and once you place a deposit for a bonus, it will appear as Active on your account.

Suppose the wagering requirements are not met until the offer’s end date. In that case, the amounts associated with the bonus will be removed, and the funds cannot be released to you.

Rules

Your balance will be split into derived funds balances for every Gala Casino bonus codes you accept and play. Any sums from bets placed will be distributed accordingly to the funds you used.

For instance, if you place bets using funds from bonus balance, any derived funds will be transferred to this balance and so on for all three types of balances.

For the welcome package, the least you can deposit towards qualifying is £20. In contrast, deposits made through pre-payment cards such as PayPal, Skrill Moneybookers, Paysafecard cannot be used.

To claim it, head to the promotions section of your account. Once accepted, you will have a few days to use it; otherwise, it will become forfeited.

The welcome package also goes under wagering requirements. To withdraw any remaining pending funds from the bonus balance, you must first fulfil the requirements.

Be aware

If you make any deposits after activating the bonus, the funds from bonuses will be first used.

Irregular play

Any Gala Casino bonus codes abuse can make the casino decide to remove said bonus from your account.

It is considered to be bonus abuse when:

  • The account’s holder name is not matching the name on the depositing payment method;
  • When working in groups with other players in order to fulfil wagering requirements;
  • By having more than one account registered within the casino;
  • When payment methods are shared with other players.

Before any bonus is forfeited, the casino will investigate the account, logs, and way of playing.

Additionally, a bonus abuse can also occur when you make low-risk Roulette bets and when your stake decreases by 60% before a big profit to clear wagering requirements while a bonus is still active.

Lastly, moving from a low weighted game to a high weighted game after receiving larger funds with the reason of not having any wagering requirements can result in a bonus being forfeited from you.

Overview

Slots Slots Gala Casino
Live casino Live casino Gala Casino
Fast withdrawal Fast withdrawal Gala Casino
VIP program VIP program Gala Casino
Company name:
LC International Limited
Registration number:
46808
Website:
galacasino.com
Online since:
2008
Address:
Suite 6, Atlantic Suites, Europort Avenue, Gibraltar GX11 1AA

UK Gambling Commission:
054743-R-330863-006

Provided and published by LC International Limited, the casino has been operating since 2008.

For the present Gala Casino review, we learned that the parent company had been part of Entain Group since 2020.

Registration process

With the intend of receiving any Gala Casino promo codes, you need to create an account. To do so, press the green Join Now button placed in the website’s left upper corner.

There are a few steps to be followed to create your account:

  1. Select a region and currency, then choose a password;
  2. Click on your title, then write down your first and last name and date of birth;
  3. Type the address, phone number, and choose if you want to receive any messages about future offers.

The information you provide by the second step is recommended to be the one from your Driver’s License or National ID.

After going through these three steps, you may set deposit limits or select to do so later and then review your information one more time.

When there is no activity registered on your account for 6 consecutive months, it will become dormant, and after 400 consecutive days, Dormancy Fees will be applied.

Recommendation

To better understand the user experience, we created an account ourselves, and we can advise you that the timeframe of making the account is about 2 minutes. Still, we need to add up to 10 minutes also to verify it.

Verification checks

To have your account fully verified, send a copy of the following documents to make proof of identity, age, address, and payment.

Proof of identity:

  • National ID;
  • Passport;
  • Driving license – recommended by the casino;
  • Formal University acceptance or admissions letter – not older than 12 months;
  • Marriage certificate;
  • Visa for student, work or issued by the US and China.

Proof of payment:

  • Bank or Savings account statement – not older than 3 months;
  • Issue letter from a credit/debit or pre-paid card – not older than 3 months;
  • Council Tax Bill – issued in the current tax year;
  • HMRC tax notification – not older than 12 months;
  • Enrolled deed poll certificate.

Proof of address:

  • Utility bill – last 3 months issued;
  • Tenancy Agreement – last 12 months issued;
  • Mortgage or home loan statement;
  • Car, home, phone insurance certificate – last 12 months issued;
  • Contract of employment or payslip with visible address – last 3 months issued;
  • Catalogue statement – last 3 months issued.

The files you send cannot have more than 5MB in size per file. Additionally, they need to be coloured and in JPG, JPEG, PNG formats.

You might send the documents from the account section or by sending an email to documents@galacasino.com to the designated department.

The following documents cannot be used as proof of identity, age, or address:

  1. Birth certificate;
  2. Company ID;
  3. International driving permit;
  4. Student ID;
  5. Visa – except the ones mentioned above.

Important

Screenshots are not deemed valid and will not get approved, while the timeframe in which they will be verified can take up to 24 hours.

User experience

To provide a comprehensive user perspective, we included in the present Gala Casino review details about how the platform is operating.

Therefore, we navigated it using different devices, browsers, and internet connections. There are many similarities, and the interface is adapted to a specific device type.

Tips

The Gala Casino bonus codes will contain the same characteristics no matter the device or browser you are using.

Device Internet Browser
Lenovo ThinkPad E15 WIFI Google Chrome
iPhone 12 Pro Max 4G Safari
Samsung Galaxy Tab S6 3G Mozilla Firefox

Desktop

Once you access the casino’s website, notice its logo in the right upper corner. Next are game categories, Gala Casino promo codes, the responsible gambling section, and the search bar.

Tips

Use the search bar to find specific game titles and categories.

By scrolling, you can click on different game titles, by the website’s lower part, read a description and by the grey bottom banner, find sections as About Us, Responsible Gambling and Gala Casino bonus codes.

The log out version of the casino is no different from the log in one, except the My Account section that cannot be available when not logged in.

Also, click on Mobile Apps to get redirected to the links to download the iOS or Android version of the casino.

Mobile

The interface will remain mostly the same when switching to your smartphone, with a theme dominated by light and dark colours.

Scroll down to find the game titles and categories you may want to access or press the search bar next to the casino’s logo.

iOS

To download the app on your iOS device, you need a version of iOS or iPadOS 11.0 or later and a storage size of 26.5MB.

The app received 1.6K ratings, accumulating 4.7 stars out of 5. The last update it has received was on the 6th of July 2020.

When searching for it on App Store, look for the black casino’s logo through the first options that appear.

Android

The Android app is chargeless to download, and it needs about 12M in storage size and an Android version of 4.1 or up to work correctly.

With over 50000 downloads, it received 4.2 stars out of 5 stars from 530+ reviews and was last updated on the 28th of July 2020.

Gala Mobile Apps develops it, and it should be the first option to show up when searching for the casino’s name on Google Play.

Gala Casino Games

We bring to this Gala Casino review information about the games that you will find through the platform.

To find the categories, view the top black banner or, from your smartphone, from the left top menu. The black banner will now be placed under the Gala Casino bonus codes presentation.

Slots

There are over 500 slots available. Worth mentioning titles are Hyper Strike, Legend of Athena, Cherry Pop, Hades Gigablox, and Vikings Go to Hell.

Table games

21+ titles available, including Quantum Roulette Instant Play, Vegas Blackjack, Deuces Wild Multi Hand and Jack or Better.

Recommendation

Even though you may play a few numbers of Table Games, there is no Baccarat option in this category.

Live Roulette

Age of Gods Bonus Roulette Live, Quantum Roulette Live, Elevation Roulette and UK Roulette are part of the 15+ titles from which to select.

Live Blackjack

The number 15+ is to meet for this category as well. Therefore, Quantum Blackjack Live, Infinite Blackjack, Clubhouse Blackjack 5 are some of the games you shall relish.

Live Baccarat

Counting over 8 games, this section comes with titles such as Baccarat Lounge No Commission, Lightning Baccarat, Prestige Baccarat and Speed Baccarat A.

Game providers

Microgaming
Microgaming
IGT
IGT
Playtech
Playtech
Evolution Gaming
Evolution Gaming
AshGaming
AshGaming
Barcrest
Barcrest
Blueprint Gaming
Blueprint Gaming
CoreGaming
CoreGaming
GECO
GECO
Inspired Gaming Group
Inspired Gaming Group
NextGen Gaming
NextGen Gaming
Push Gaming
Push Gaming
Quickspin
Quickspin
Random Logic
Random Logic
Realistic Games
Realistic Games
WMS Gaming
WMS Gaming
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Gala Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

£5
Min. withdrawal

Industry standard: GBP 10

£5
Max. cashout

Industry standard: GBP 100,000

£1000000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

10 mins
KYC Time

Industry standard: 2 days

1 day
Slot games

Industry standard: 500

500
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot games
Gala Casino

Gala Casino

4.3/5
£5£5£10000002 days10 mins1 day500
PokerStars Casino

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100
888 Casino

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000
TradaCasino

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900
Pink Casino

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800
Megacasino

Megacasino

4.4/5
£10£20£10000001 day2 mins1 day2600
Lucky VIP Casino

Lucky VIP Casino

4.6/5
£10£10£10000001 day2 mins1 day300
Jazzy Spins Casino

Jazzy Spins Casino

4.1/5
£5£10No limit2 days1 min1 day96
Load more

Gala Casino Review - Payment Methods

With the intention of receiving Gala Casino promo codes, you will need to place a deposit. To do so, access the My Account section and press the Deposit button.

To place a deposit, you shall use Bank Transfer, Maestro, MasterCard, Visa, PayPal, Paysafecard or Skrill 1-Tap.

You may not deposit an amount that is less than £5, or £10, depending on the method you choose. This limit is visible once you initiate the placement of a deposit.

Additionally, there is no higher deposit limit, but you can set it from the Responsible Gambling section.

To withdraw, head to the Cashier section and press the designated button. There is no fee on the withdrawal request. However, you cannot request an amount that is less than £5.

A cashout can be done using a Bank Transfer, Maestro, MasterCard, Visa, PayPal, or Skrill 1-Tap.

To request an amount that is less than £5, you will need to contact customer service for further assistance.

Be aware

Your withdrawal request will take up to two working days to be approved by the casino.

Skrill Moneybookers Skrill Moneybookers
MasterCard MasterCard
Visa Visa
Bank Transfer Bank Transfer
Skrill 1-Tap Skrill 1-Tap
Paysafecard Paysafecard
Maestro Maestro
PayPal PayPal
Show more

Related casinos

Gala Casino Support

Phone:
08003284272
Email:
support@galacasino.com
Live chat:
Yes, 24/7

To add to this Gala Casino review, we contacted customer support by live chat. Other methods to do so is by email and phone number.

Be aware

Even though by live chat and email representatives are available 24/7, the operating hours for reaching them by phone are between 3 PM and 10 PM.

If you have any queries about the platform, responsible tools, or the Gala Casino promo codes, you can access the About Us page, where all of the casino’s information is placed.

To contact customer support, go to Help & Contact from the left upper corner, press on any topic to be asked if you need more help. Push ‘Yes’ and see the available contact methods.

To reach them by live chat, you may also select the options of social media pages where it is stated that the average response time is of five minutes.

From the contact methods page, also upload documents for verification by pressing the green button.

Recommendation

We reached customer service representatives by live chat. We encountered some positive and negative interactions. We can advise you that the timeframe spent in the queue is not longer than 3 to 5 minutes.

Responsible gambling

We understand and support the importance of a safe environment and the prevention of impulsive gambling.

Therefore, we provide in our Gala Casino review the Responsible Gambling tools:

  • Advice regarding this problem – Brings awareness on how to gamble safely;
  • Self-exclusion – Temporarily close your account for 6 months up to 5 years;
  • Deposit limits – Decide on daily, weekly or monthly limits on how much to deposit;
  • Deposit curfew – Decide on days, weeks or months in which you cannot place a single deposit;
  • Loss limits – Decide the highest amount you might lose in a session;
  • Stake limits – Choose the highest amount to lose per spin in slots games;
  • Take a break – Take a break for 1 day up to 6 weeks;
  • Useful links – Specialised organisations that can offer help and guidance such as Gamban or Gambling Therapy;
  • Self-assessment – Take a test that brings awareness in your gambling behaviour;
  • Minor-restrictive tools – Prevent underage gambling through Cybersitter and NetNanny software;
  • Reality check – Receive a notification that let you know about the time spent in a gaming session;
  • Account closure – Permanently close your profile from My Account section;
  • Budget calculator – This tools allow you to compare your monthly income to your outgoings in the platform.

In the occasion, you do not want to receive any Gala Casino bonus codes messages on your electronic devices, contact customer service for assistance.

Recommendation

If you notice that gambling is disrupting your health and state of mind or altering your daily life, we recommend contacting support and asking for a permanent self-exclusion.

Gala Casino Review - Pros and Cons

Pros
  • Live chat and email are available 24/7;
  • Wide variety of game titles;
  • User-friendly platform;
  • iOS and Android apps provided;
  • Fast verification process;
  • No higher withdrawal limit.
Cons
  • No loyalty programme;
  • Low number of Gala Casino promo codes;
  • No desktop app.

How we review

   
Reviewer
Reviewer
Casinoalpha rating 8.6 / 10
Test duration 8 Hours
Review Duration 71 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Sep 2021
Updated Date Nov 2023
Mihnea Mosneagu
AuthorMihnea MosneaguAuthor & Editor at CasinoAlpha

Mihnea’s communication skills make his articles easy to understand by the readers. He is a good analyst and a great strategist, which allows him to extract the most relevant information and then explain it so that everyone will easily understand the complicated terms of the casino world.

Adina Minculescu
ReviewerAdina MinculescuSenior Author & Editor at CasinoAlpha

Adina’s analytical way of thinking is what gamblers need to understand the casino market. With her expertise in this niche combined with her studies in linguistic typology and hermeneutics, you will get the essential help to make informed financial decisions. Let her be your reliable guide!

Gala Casino Player Reviews

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