Our Gala Casino review brings in-depth information about this United Kingdom platform.
You will learn all about creating an account, using the Responsible gambling tools, and Gala Casino promo codes, among other crucial information.
How we review
Our reviews are transparent, our comparisons objective, and our dedication to our UK customers clear. We use complex instruments and strategies for our review system to transmit factual, unbiased and analytical casino reviews. The CasinoAlpha experts are committed to track every little detail to help you make wiser financial decisions.
Advertiser disclosure
Our organization is free of charge and has a primary object to transmit transparent and accurate information to make financial decisions with confidence.
How we make money
CasinoAlpha has a paid partnership for product placement with all the online casino operators listed on the site. Similarly, we receive money from our partners whenever our users click on certain links. Such compensation does not influence our recommendation, advice, reviews, and analysis. We remain unbiased no matter the collaborations we have.
Gala Casino Quick Facts
Min. deposit | Min. Withdrawal | Max. cashout | Payout time | Game types | Slot games | Live dealer games | Licenses | Vip program |
---|---|---|---|---|---|---|---|---|
GBP 5 | GBP 5 | GBP 1,000,000 | 2 days | Blackjack, Craps, Jackpots, Keno, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Table games, Video Poker | 500 | 50 | UK Gambling Commission | No |
Gala Casino Games Overview
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Blackjack
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Craps
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Jackpots
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Keno
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Live Baccarat
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Live Blackjack
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Live Casino
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Live Roulette
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Poker
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Progressive
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Roulette
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Scratch cards
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Sic Bo
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Slingo
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Slots
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Table games
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Video Poker
Gala Casino Review Table of Contents
Table of contents
Gala Casino promo codes
Through our review, we bring information about the Gala Casino bonus codes and the set of rules to follow towards receiving them.
Read moreThese bonuses are represented by the Welcome Offer and a different bonus for new players that can provide some funds or extra spins.
An important aspect is to have a fully verified account to be eligible. Additionally, the general wagering requirement is 35 times the bonus received.
Important
You can complete the wagering requirements for only one bonus at a time.
Different games will have another contribution of wagering requirements, such as:
- Slots, Jackpots, Scratchcard Games – 100%
- Roulette, Live Casino Roulette – 20%
- Blackjack, Live Casino Blackjack – 20%
- Sic Bo, Craps – 20%
- Spin a Win, Casino Hold ’em – 5%
To acquire any Gala Casino promo codes, access the Promotion section placed on the top black banner, and once you place a deposit for a bonus, it will appear as Active on your account.
Suppose the wagering requirements are not met until the offer’s end date. In that case, the amounts associated with the bonus will be removed, and the funds cannot be released to you.
Rules
Your balance will be split into derived funds balances for every Gala Casino bonus codes you accept and play. Any sums from bets placed will be distributed accordingly to the funds you used.
For instance, if you place bets using funds from bonus balance, any derived funds will be transferred to this balance and so on for all three types of balances.
For the welcome package, the least you can deposit towards qualifying is £20. In contrast, deposits made through pre-payment cards such as PayPal, Skrill Moneybookers, Paysafecard cannot be used.
To claim it, head to the promotions section of your account. Once accepted, you will have a few days to use it; otherwise, it will become forfeited.
The welcome package also goes under wagering requirements. To withdraw any remaining pending funds from the bonus balance, you must first fulfil the requirements.
Be aware
If you make any deposits after activating the bonus, the funds from bonuses will be first used.
Irregular play
Any Gala Casino bonus codes abuse can make the casino decide to remove said bonus from your account.
It is considered to be bonus abuse when:
- The account’s holder name is not matching the name on the depositing payment method;
- When working in groups with other players in order to fulfil wagering requirements;
- By having more than one account registered within the casino;
- When payment methods are shared with other players.
Before any bonus is forfeited, the casino will investigate the account, logs, and way of playing.
Additionally, a bonus abuse can also occur when you make low-risk Roulette bets and when your stake decreases by 60% before a big profit to clear wagering requirements while a bonus is still active.
Lastly, moving from a low weighted game to a high weighted game after receiving larger funds with the reason of not having any wagering requirements can result in a bonus being forfeited from you.
Read less
Gala Casino
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Overview
- Company name:
- LC International Limited
- Registration number:
- 46808
- Website:
- galacasino.com
- Online since:
- 2008
- Address:
- Suite 6, Atlantic Suites, Europort Avenue, Gibraltar GX11 1AA
- UK Gambling Commission:
- 054743-R-330863-006
Provided and published by LC International Limited, the casino has been operating since 2008.
For the present Gala Casino review, we learned that the parent company had been part of Entain Group since 2020.
Registration process
With the intend of receiving any Gala Casino promo codes, you need to create an account. To do so, press the green Join Now button placed in the website’s left upper corner.
There are a few steps to be followed to create your account:
- Select a region and currency, then choose a password;
- Click on your title, then write down your first and last name and date of birth;
- Type the address, phone number, and choose if you want to receive any messages about future offers.
The information you provide by the second step is recommended to be the one from your Driver’s License or National ID.
After going through these three steps, you may set deposit limits or select to do so later and then review your information one more time.
When there is no activity registered on your account for 6 consecutive months, it will become dormant, and after 400 consecutive days, Dormancy Fees will be applied.
Recommendation
To better understand the user experience, we created an account ourselves, and we can advise you that the timeframe of making the account is about 2 minutes. Still, we need to add up to 10 minutes also to verify it.
Verification checks
To have your account fully verified, send a copy of the following documents to make proof of identity, age, address, and payment.
Proof of identity:
- National ID;
- Passport;
- Driving license – recommended by the casino;
- Formal University acceptance or admissions letter – not older than 12 months;
- Marriage certificate;
- Visa for student, work or issued by the US and China.
Proof of payment:
- Bank or Savings account statement – not older than 3 months;
- Issue letter from a credit/debit or pre-paid card – not older than 3 months;
- Council Tax Bill – issued in the current tax year;
- HMRC tax notification – not older than 12 months;
- Enrolled deed poll certificate.
Proof of address:
- Utility bill – last 3 months issued;
- Tenancy Agreement – last 12 months issued;
- Mortgage or home loan statement;
- Car, home, phone insurance certificate – last 12 months issued;
- Contract of employment or payslip with visible address – last 3 months issued;
- Catalogue statement – last 3 months issued.
The files you send cannot have more than 5MB in size per file. Additionally, they need to be coloured and in JPG, JPEG, PNG formats.
You might send the documents from the account section or by sending an email to documents@galacasino.com to the designated department.
The following documents cannot be used as proof of identity, age, or address:
- Birth certificate;
- Company ID;
- International driving permit;
- Student ID;
- Visa – except the ones mentioned above.
Important
Screenshots are not deemed valid and will not get approved, while the timeframe in which they will be verified can take up to 24 hours.
User experience
To provide a comprehensive user perspective, we included in the present Gala Casino review details about how the platform is operating.
Therefore, we navigated it using different devices, browsers, and internet connections. There are many similarities, and the interface is adapted to a specific device type.
Tips
The Gala Casino bonus codes will contain the same characteristics no matter the device or browser you are using.
Device | Internet | Browser |
---|---|---|
Lenovo ThinkPad E15 | WIFI | Google Chrome |
iPhone 12 Pro Max | 4G | Safari |
Samsung Galaxy Tab S6 | 3G | Mozilla Firefox |
Desktop
Once you access the casino’s website, notice its logo in the right upper corner. Next are game categories, Gala Casino promo codes, the responsible gambling section, and the search bar.
Tips
Use the search bar to find specific game titles and categories.
By scrolling, you can click on different game titles, by the website’s lower part, read a description and by the grey bottom banner, find sections as About Us, Responsible Gambling and Gala Casino bonus codes.
The log out version of the casino is no different from the log in one, except the My Account section that cannot be available when not logged in.
Also, click on Mobile Apps to get redirected to the links to download the iOS or Android version of the casino.
Mobile
The interface will remain mostly the same when switching to your smartphone, with a theme dominated by light and dark colours.
Scroll down to find the game titles and categories you may want to access or press the search bar next to the casino’s logo.
iOS
To download the app on your iOS device, you need a version of iOS or iPadOS 11.0 or later and a storage size of 26.5MB.
The app received 1.6K ratings, accumulating 4.7 stars out of 5. The last update it has received was on the 6th of July 2020.
When searching for it on App Store, look for the black casino’s logo through the first options that appear.
Android
The Android app is chargeless to download, and it needs about 12M in storage size and an Android version of 4.1 or up to work correctly.
With over 50000 downloads, it received 4.2 stars out of 5 stars from 530+ reviews and was last updated on the 28th of July 2020.
Gala Mobile Apps develops it, and it should be the first option to show up when searching for the casino’s name on Google Play.
Gala Casino Slot Games
We bring to this Gala Casino review information about the games that you will find through the platform.
To find the categories, view the top black banner or, from your smartphone, from the left top menu. The black banner will now be placed under the Gala Casino bonus codes presentation.
Slots
There are over 500 slots available. Worth mentioning titles are Hyper Strike, Legend of Athena, Cherry Pop, Hades Gigablox, and Vikings Go to Hell.
Table games
21+ titles available, including Quantum Roulette Instant Play, Vegas Blackjack, Deuces Wild Multi Hand and Jack or Better.
Recommendation
Even though you may play a few numbers of Table Games, there is no Baccarat option in this category.
Live Roulette
Age of Gods Bonus Roulette Live, Quantum Roulette Live, Elevation Roulette and UK Roulette are part of the 15+ titles from which to select.
Live Blackjack
The number 15+ is to meet for this category as well. Therefore, Quantum Blackjack Live, Infinite Blackjack, Clubhouse Blackjack 5 are some of the games you shall relish.
Live Baccarat
Counting over 8 games, this section comes with titles such as Baccarat Lounge No Commission, Lightning Baccarat, Prestige Baccarat and Speed Baccarat A.
Game providers
















Gala Casino vs. Market Standards
Min. deposit Industry standard: GBP 10 | GBP 5 |
---|---|
Min. withdrawal Industry standard: GBP 10 | GBP 5 |
Max. cashout Industry standard: GBP 100,000 | GBP 1,000,000 |
Payout Time Industry standard: 2 days | 2 days |
Register time Industry standard: 2 Mins | 10 mins |
KYC Time Industry standard: 2 days | 1 day |
Slot games Industry standard: 500 | 500 |
Compare Gala Casino
Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games |
---|---|---|---|---|---|---|---|---|
![]() | | GBP 5 | GBP 5 | GBP 1,000,000 | 2 days | 10 mins | 1 day | 500 |
![]() | | GBP 3 | GBP 30 | 1 000 000 | 1 day | 2 mins | 2-3 days | 30 |
![]() | | GBP 10 | GBP 10 | GBP 1,000,000 | 1 day | 1 min | 1 day | 1100 |
![]() | | GBP 10 | GBP 10 | GBP 30,000 | 1-2 days | 1 min | 1 day | 1000 |
![]() | | GBP 5 | GBP 10 | GBP 1,000,000 | 1 day | 3 mins | 1 day | 30 |
![]() | | GBP 10 | GBP 10 | GBP 7,000 | +3 days | 2 mins | 1 day | 900 |
![]() | | GBP 10 | GBP 10 | GBP 1,000,000 | 1 day | 2 mins | 2-3 days | 800 |
![]() | | GBP 10 | GBP 20 | GBP 1,000,000 | 1 day | 2 mins | 1 day | 2600 |
Gala Casino Review - Payment Methods
With the intention of receiving Gala Casino promo codes, you will need to place a deposit. To do so, access the My Account section and press the Deposit button.
To place a deposit, you shall use Bank Transfer, Maestro, MasterCard, Visa, PayPal, Paysafecard or Skrill 1-Tap.
You may not deposit an amount that is less than £5, or £10, depending on the method you choose. This limit is visible once you initiate the placement of a deposit.
Additionally, there is no higher deposit limit, but you can set it from the Responsible Gambling section.
To withdraw, head to the Cashier section and press the designated button. There is no fee on the withdrawal request. However, you cannot request an amount that is less than £5.
A cashout can be done using a Bank Transfer, Maestro, MasterCard, Visa, PayPal, or Skrill 1-Tap.
To request an amount that is less than £5, you will need to contact customer service for further assistance.
Be aware
Your withdrawal request will take up to two working days to be approved by the casino.








Related casinos
Gala Casino Support
- Phone:
- 08003284272
- Email:
- support@galacasino.com
- Live chat:
- Yes, 24/7
To add to this Gala Casino review, we contacted customer support by live chat. Other methods to do so is by email and phone number.
Be aware
Even though by live chat and email representatives are available 24/7, the operating hours for reaching them by phone are between 3 PM and 10 PM.
If you have any queries about the platform, responsible tools, or the Gala Casino promo codes, you can access the About Us page, where all of the casino’s information is placed.
To contact customer support, go to Help & Contact from the left upper corner, press on any topic to be asked if you need more help. Push ‘Yes’ and see the available contact methods.
To reach them by live chat, you may also select the options of social media pages where it is stated that the average response time is of five minutes.
From the contact methods page, also upload documents for verification by pressing the green button.
Recommendation
We reached customer service representatives by live chat. We encountered some positive and negative interactions. We can advise you that the timeframe spent in the queue is not longer than 3 to 5 minutes.
Responsible gambling
We understand and support the importance of a safe environment and the prevention of impulsive gambling.
Therefore, we provide in our Gala Casino review the Responsible Gambling tools:
- Advice regarding this problem – Brings awareness on how to gamble safely;
- Self-exclusion – Temporarily close your account for 6 months up to 5 years;
- Deposit limits – Decide on daily, weekly or monthly limits on how much to deposit;
- Deposit curfew – Decide on days, weeks or months in which you cannot place a single deposit;
- Loss limits – Decide the highest amount you might lose in a session;
- Stake limits – Choose the highest amount to lose per spin in slots games;
- Take a break – Take a break for 1 day up to 6 weeks;
- Useful links – Specialised organisations that can offer help and guidance such as Gamban or Gambling Therapy;
- Self-assessment – Take a test that brings awareness in your gambling behaviour;
- Minor-restrictive tools – Prevent underage gambling through Cybersitter and NetNanny software;
- Reality check – Receive a notification that let you know about the time spent in a gaming session;
- Account closure – Permanently close your profile from My Account section;
- Budget calculator – This tools allow you to compare your monthly income to your outgoings in the platform.
In the occasion, you do not want to receive any Gala Casino bonus codes messages on your electronic devices, contact customer service for assistance.
Recommendation
If you notice that gambling is disrupting your health and state of mind or altering your daily life, we recommend contacting support and asking for a permanent self-exclusion.
Gala Casino Review - Pros and Cons
Pros & Cons
- Live chat and email are available 24/7;
- Wide variety of game titles;
- User-friendly platform;
- iOS and Android apps provided;
- Fast verification process;
- No higher withdrawal limit.
- No loyalty programme;
- Low number of Gala Casino promo codes;
- No desktop app.
How we tested Gala Casino
We assure you that our review process is always in motion. We continue to test and verify the online casinos after publishing our ratings, and it's based on hands-on research that filters the qualitative options from the subpar ones.
Reviewer | Casinoalpha rating | Test duration | Review Duration | Deposit Methods Checked | Withdrawal Methods Checked | Slots Tested | Live Games Tested | Published Date | Updated Date |
---|---|---|---|---|---|---|---|---|---|
Otilia Pavel | 4.3 / 5 | 8 Hours | 71 Hours | Yes | Yes | Yes | Yes | Sep 2021 | Nov 2022 |
Gala Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!