GenerationVIP logo

GenerationVIP Review & Bonus codes

Casino Rating:

Casinos have been adopting the term VIP in their name lately to convey a special kind of care for their UK players. Our experts, however, are seasoned enough to know that it may be just empty words. Thus, we have put GenerationVIP to the test to determine whether it lives up to its name. Read on to discover the results.

GenerationVIP logo

GenerationVIP Overall Rating

The website is not user-friendly and the graphic theme seems outdated. We have encountered a number of bugs and crashes on a computer. Luckily, on mobile devices the platform did not present us with the same errors. This casino is optimized for mobile play, so your games will perform well on a decent smartphone.
Deposits & Withdrawals
In terms of payment options, GenerationVIP is not stellar. You will not be able to use your Skrill Moneybookers or Neteller wallets here. On the other hand, the casino provides support for other e-wallets like PayPal, Paysafecard and Trustly, which balances the scales a bit. However, we had to lower the rating because of the various problems debit card users face, and especially players that use Mastercard.
This casino has all the game types UK players normally seek. They host over 1000 slots and close to 100 live casino rooms, with baccarat, roulette and blackjack all represented. Players that prefer table games get to play their favourites here as well, with tens of choices. In terms of providers, GenerationVIP offers a rich catalogue, although we could not overlook the omission of Yggdrasil, Thunderkick and Playtech.
At GenerationVIP, players are offered different types of bonuses, among which the welcome deals and the loyalty bonuses stand out. The casino runs cashback and extra spins promotions from time to time as well. The wagering requirements associated with the offers are industry standard. However, we did not see any registration bonuses, sought by some players.
Customer Support
The Support centre may be unprofessional at times, depending on the agent you speak to. Although it may be hard to find your answers, you'll get them eventually. And if Support cannot help you, you'll find most queries answered in the FAQ pages. The contact methods offered are e-mail and live chat, the latter feature being available 7 days a week.
Responsible Gambling
The casino shines in this respect, with all the responsible tools usually present on UK casinos. We have found useful utilities for budget management like deposit limits and past transactions history, a self-assessment test and an option to set autoplay limits. Moreover, you can take a break or opt to self-exclude if the situation requires it.

GenerationVIP Quick Facts

Min. deposit Min. Withdrawal Max. cashout Payout time Game types Slot games Live dealer games Licenses Bonus Vip program
GBP 10 GBP 10 GBP 1,000,000 1-2 days Baccarat, Bingo, Blackjack, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Roulette, Sic Bo, Slots, Table games, Video Poker 903 100 Malta Gaming Authority, UK Gambling Commission 100% up to GBP 77 No

GenerationVIP Games Overview

  • Baccarat Baccarat
  • Bingo Bingo
  • Blackjack Blackjack
  • Jackpots Jackpots
  • Live Baccarat Live Baccarat
  • Live Blackjack Live Blackjack
  • Live Casino Live Casino
  • Live Roulette Live Roulette
  • Poker Poker
  • Roulette Roulette
  • Sic Bo Sic Bo
  • Slots Slots
  • Table games Table games
  • Video Poker Video Poker

GenerationVIP Deposit and Widthrawall Overview

Deposit options Min deposit Accepted currency Payout options
MasterCard, PayPal, Paysafecard, Trustly, Visa, Visa DirectRead more GBP 10 CAD, EUR, GBP, USD PayPal, Trustly, Visa, Visa Direct, Visa MasterCard

GenerationVIP Review Table of Contents

Table of contents

GenerationVIP bonus codes

The GenerationVIP bonus codes come with several rules and specifications. No worries, though. We will walk you through the essentials about this casino’s bonus policy and explain everything in plain English.

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UK players are offered welcome bonuses and various other types of deals. Usually, welcome packages consist of bonus credits and extra rounds, which may be used in selected games.

Claiming the deals

The promotions offered by this casino are mainly deposit-based bonuses, but UK players also receive cashback and other daily deals.

To receive these offers, you must opt-in. When you sign-up or afterwards, you should tick the boxes representing your consent to receive GenerationVIP bonus codes. The deals are not activated automatically. You’ll claim them by making a qualifying deposit.

If your offer consists of a bonus code, make sure you enter it correctly. Otherwise, you won’t get the promotion associated with it.

Suppose you’ve claimed a first deposit bonus and completed the required transaction. In that case, the bonus funds are transferred to a separate balance and stay there until you meet the wagering requirement. We’ll touch on that next in our GenerationVIP casino review.

Wagering requirements

Concerning wagering, you should be aware of two things.

Firstly, the GenerationVIP bonus codes will have to be wagered 35x. So, for example, if you get a match bonus of £100, you’ll have to wager 35x £100 = £3500. Only when you have wagered this amount will you cash out any potential returns associated with your deal.

Secondly, when you’ve got an active bonus and actual funds in your account, your bets draw proportionally from both. To be more specific, in this case each bet consists half of real money, half of bonus credits. Potential returns generated from such bets are paid proportionally as well.

However, suppose you do not have enough bonus funds or real money to cover the 50%. In that case, the rest of the wager is completed with any available type of funds.

Unless explicitly stated otherwise, your deposit bonuses will have to be wagered within 21 days.

The following table shows the wagering contribution for different game types:

Game Type Wagering Contribution Examples
Live Casino, Game Shows 0% Roulette, Blackjack, Baccarat
Slots 10% Magic Spinner
Slots 50% 777 Gems, Treasure of Horus
Slots 100% Starburst, Twin Spin

Visit the platform for a complete overview of wagering contributions and a more exhaustive list of examples.

Cashback and bonus spins

The GenerationVIP bonus codes may come in the shape of cashback. On this platform, cashback is only paid once a promotion has ended. Irrespective of whether the specific cashback deal requires a deposit, the bonus amount will not be greater than £200.


While playing through your GenerationVIP bonus codes, no wager must exceed £4 or £0.5 per line or 15% of your bonus amount. Should this happen, any potential returns become void.

As for extra spins, you must use them within 1 day from their being credited to your account. Not using them in this time frame will lead to their expiry. Returns generated from spins will be credited to your account as bonus funds, and as such, will have to be played through 50x. Moreover, the most you’ll be able to generate from them is £100.

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What’s cooking:

Newly registered UK players on GenerationVIP receive a match bonus of 100% up to £77 and 77 extra rounds on Starburst.

Get a place at the table:

  1. Create an account.
  2. Verify it by sending the relevant documents.
  3. Select your bonus from the cashier.
  4. Activate it by making a deposit.

Formalities to keep:

  • The bonus has a 21 day expiry period; play it through within this time frame.
  • Your wagers with bonus funds must not exceed £4 or £0.5 per line, otherwise the deal may become void.
  • Should your wagers consist only of bonus funds, you will be able to cashout £500 at most.
  • The spins must be used within 1 day.
  • Winnings from the spins are paid in bonus funds, and are subject to a wagering requirement of 35x.
  • The spins cannot generate more than £100 after the wagering condition has been met.

Try the platform yourself and see if it’s the right fit.


MasterCard PayPal Paysafecard Trustly Visa Visa Direct
Min. deposit: £10. Max. bonus: 77 £.WR 35x, spins valid for 24 hrs, on selected games. Offer valid on first deposit T&C Apply, 18+


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Casino Overview

Slots Slots GenerationVIP
Live casino Live casino GenerationVIP
Fast withdrawal Fast withdrawal GenerationVIP
VIP program VIP program GenerationVIP
Company name:
AG Communications Limited
Stock indicator:
Online since:
High Street 135, SLIEMA, SLM 1548, Malta

UK Gambling Commission:
Malta Gaming Authority:

This GenerationVIP casino review is guided by facts alone, so we had to look up the company that owns this brand and do a background check. We’ve found numerous cues that indicate its legitimacy.

The company is licensed by the UKGC since 2014. This warrants the safety of your personal information, funds and transactions, as the Commission is very stringent when it comes to these matters. Moreover, it ensures you that you’ll only be going to play fair games.

As our research shows, this company hasn’t gotten into legal problems since their licensing, which means they have always kept the highest standards. No leap of faith is needed when registering on GenerationVIP: we can objectively tell that it is worthy of your trust.

Registration process

Should you decide to sign-up, check out this step-by-step guide. We’ve put it together to help you get through the process as effortlessly as possible:

  1. Enter your e-mail address.
  2. Create a strong password.
  3. Type in a unique username.
  4. Enter your full name.
  5. Type in your address: postal code, city name, street name, house number.
  6. Confirm your preferred currency.
  7. Select your date of birth.
  8. Enter your bonus code if you have any.
  9. Don’t forget to tick the promo box to receive future bonuses.

To deposit and play, you must verify your account. We cover this process next, along with the various rules that relate to your account.

Account details

A verification reminder will appear each time you log in if you don’t do it at once with the registration. This makes it even easier. Click on the green Upload Documents button, and a pop-up window will appear.

First, you will need to verify your age and address. You may ascertain both by providing a driver’s license. However, if you don’t have one, use your ID or passport for age verification. To confirm your address, send a bank statement or utility bill.

Have the photos or scans ready and click on the green Upload button. Browse through your computer or smartphone for the files and select them.

User experience

We have tested the platform on multiple devices, looking for any differences between computer and mobile versions. Our benchmarks reveal a platform that’s been conceived with mobile users’ interests at heart. For the analysis, the following devices, connections and browsers have been used:

Device Internet Browser
Apple MacBook Air WiFi Safari
iPhone X 4G Safari
Microsoft Surface Pro 7 4G Opera


The account menu provides quick access to your personal settings, GenerationVIP bonus codes and customer support. Pages that you access from the account menu will open in a pop-up window. This holds for deposits as well. We are not very fond of this structural detail, but it poses no practical problems.

In the footer, you’ll find helpful links and transparent information regarding the company that operates the casino. You also have quick access to critical information regarding payments, responsible gaming and the promotional policy.

All in all, the platform is not so user friendly, but at least it provides transparent information about its features.


For our smartphone test, all the features presented themselves in a straightforward manner. The simple design looks and feels better on a smartphone.

The tight arrangement was kept, and all the GenerationVIP bonus codes were readily available. Moreover, you are granted the same loyalty points when playing on mobile devices.

The architecture of the mobile website seems compatible with most up to date devices. While playing, we didn’t encounter any bugs, and the games were displayed well.

GenerationVIP Slot Games

On this platform, you’ll find classic casino games, as well as new instalments from the biggest software providers. The site is divided into two sections, both brimming with variety.

The two buttons near the account menu redirect you to the Casino section, with slots and table games, or to Live Casino. Each is further organized by game category, and you can use the search bar to find out your favourite games or sort them by provider.

This online casino is dedicated to keeping its game pages fresh, bringing in new titles every month. You’ll be notified by e-mail whenever new games are launched, provided you allowed this type of communication with the casino at sign-up.


Generally, it’s advisable to use your GenerationVIP bonus codes in slot games. However, technically you can roll them over on any game you want. You’ll find a wide array of options to choose from if you plan on going the slot route.

Although the slot catalogue is extensive enough and the search bar is proper when you need to locate your favourites, browsing through is not easy. Unless you’re a fan of scrolling through hundreds of games, you won’t find the page very friendly. It would have been useful to further organize the games by provider or theme.

However, we can quickly get over this detail because variety is a more critical metric than arrangement for the objective analysis put forth in our GenerationVIP casino review.

To give some examples, you get to play titles from providers such as:

  • NetEnt: Starburst, Twin Spin, Wild Water
  • Play’n Go: Fire Joker, Energoonz, Diamond Vortex
  • Red Tiger: Lucky Wizard, Legend of Athena, Wild Elements

And the list goes on. Keep in mind that the games will be locked until you verify your account.

Live Roulette

The Live Casino section will present you with a neater arrangement, but fortunately, the diversity remains.

Live roulette players are spoiled with over 20 choices. There are games for any budget, with accepted bets ranging from £0.1 to £10000:

Game Minimum Bet Maximum Bet
Speed Roulette £0.1 £2000
American Roulette £0.2 £10000
VIP Roulette £1 £5000

Live Blackjack

If you’d rather beat a real dealer in a blackjack session, you’ll always find a live table awaiting. Go to the Live Blackjack section and put your skill to the test on these titles:

Game Minimum Bet Maximum Bet
Blackjack – The Strip £5 £5000
Blackjack Party £0.5 £200
Infinite Blackjack £1 £5000

Live Baccarat

This classic casino game makes its appearance too on this complete gambling platform. And the games come with many rooms each, so you won’t have to wait in line:

Game Minimum Bet Maximum Bet
Speed Baccarat A £1 £1000
Lightning Baccarat £1 £250
Baccarat Squeeze £1 £1000

Table Games

In assessing the games catalogue offered by the casino, we have found that it provides a dedicated table games section, complete with blackjack, roulette and baccarat titles.

Here are the titles that caught our attention:

Game Minimum Bet Maximum Bet
Roulette Lounge £1 £50
European Blackjack Gold £1 N/A
Baccarat £10 £500
Classic Blackjack Gold £1 £200

Game providers

1X2 Gaming 1X2 Gaming
2By2 Gaming 2By2 Gaming
Ainsworth Ainsworth
Alchemy Gaming Alchemy Gaming
All41 Studios All41 Studios
Amatic Amatic
Amaya Amaya
Aspire Global Aspire Global
AuthenticGaming AuthenticGaming
Bally Bally
Bally Wulff Bally Wulff
Barcrest Barcrest
Betdigital Ltd Betdigital Ltd
Big Time Gaming Big Time Gaming
Blueprint Gaming Blueprint Gaming
Endemol Studios Endemol Studios
Evolution Gaming Evolution Gaming
Eyecon Eyecon
Fantasma Games Fantasma Games
Fortune Factory Fortune Factory
Foxium Foxium
Gamevy Gamevy
Green Jade Green Jade
High 5 Games High 5 Games
Hurricane Hurricane
Inspired Gaming Group Inspired Gaming Group
Iron Dog Iron Dog
iSoftBet iSoftBet
Just For the Win Just For the Win
Lightning Box Games Lightning Box Games
Lucksome Lucksome
MahiGaming MahiGaming
Merkur Gaming Merkur Gaming
Microgaming Microgaming
NeoGames NeoGames
Neon Valley Studios Neon Valley Studios
NetEnt NetEnt
NextGen Gaming NextGen Gaming
Northernlights Northernlights
Old Skool Studios Old Skool Studios
Pariplay Pariplay
PearFiction Studios PearFiction Studios
Play'n Go Play'n Go
Playson Playson
Playtech Playtech
Playzido Playzido
Pragmatic Play Pragmatic Play
Pulse 8 Pulse 8
Quickspin Quickspin
Rabcat Rabcat
Real Dealer Studios Real Dealer Studios
Realistic Games Realistic Games
Red Rake Gaming Red Rake Gaming
Red Tiger Gaming Red Tiger Gaming
Red7 Red7
Reel Kingdom Reel Kingdom
Reel NRG Reel NRG
Reel Time Gaming Reel Time Gaming
Reelfeel Gaming Reelfeel Gaming
ReelPlay ReelPlay
Reflex Gaming Reflex Gaming
Relax Gaming Relax Gaming
Revolver Revolver
Scientific Games Scientific Games
SG Digital SG Digital
Shuffle Master Shuffle Master
Sigma Gaming Sigma Gaming
Skillzz Gaming Skillzz Gaming
Skywind Group Skywind Group
Snowborn Snowborn
Spin Play Spin Play
StakeLogic StakeLogic
Stormcraft Stormcraft
Synot Games Synot Games
Tom Horn Gaming Tom Horn Gaming
Triple Edge Studios Triple Edge Studios
Wild Streak Wild Streak
WMS Gaming WMS Gaming
Show more Show less

GenerationVIP vs. Market Standards

Min. deposit

Industry standard: GBP 10

GBP 10
Min. withdrawal

Industry standard: GBP 10

GBP 10
Max. cashout

Industry standard: GBP 100,000

GBP 1,000,000
Payout Time

Industry standard: 2 days

1-2 days
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

1 day
Slot games

Industry standard: 500


Industry standard: 100% up to GBP 200

100% up to GBP 77
Min. deposit: £10. Max. bonus: 77 £.WR 35x, spins valid for 24 hrs, on selected games. Offer valid on first deposit T&C Apply, 18+

Compare GenerationVIP

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GBP 10GBP 10GBP 1,000,0001-2 days2 mins1 day903100% up to GBP 77
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GBP 10GBP 10GBP 7,000+3 days2 mins1 day900100% up to GBP 50
Pink Casino

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GBP 10GBP 10GBP 1,000,0001 day2 mins2-3 days800100% up to GBP 150
Mega Casino

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GenerationVIP Review - Payment Methods

Featuring the most established payment providers, this casino aims to meet its UK players’ expectations.

Not all punters will be satisfied, though. A sought-after payment option that is missing here is Boku or Pay by Phone. Still, the wide variety of e-wallets make evident why they didn’t include this operator.

To deposit, click on the appropriate button, select your preferred method and enter the desired amount. Chances are you have already been through a similar process before.

Withdrawals are just as quickly done. You should be aware that the only method to issue a withdrawal request is through the My Account menu: not through e-mail, live chat or other means.

As we hinted at previously, UK players have to verify their account to make any transactions. But there is a separate verification process concerning payment methods.

To comply with the UKGC requirements, the casino needs to verify that you are indeed the holder of the debit card or e-wallet you claim to possess. To prove your financial means, provide:

  • Copies/scans of the front and back of your debit card;
  • A screenshot or other proof that you own the e-wallet;
  • A copy of your bank statement.

Your cashouts are routed back to the original deposit method, except for the cases in which the casino offers another option. This may happen if you deposit through Paysafecard or Mastercard. Although the latter doesn’t pose such problems on other casinos, UK players cannot withdraw with this operator here.

Suppose your account balance is less than the lower withdrawal limit. In this case, you can withdraw your entire amount by contacting customer support.

Be aware

In some instances, not only Mastercard but also Visa cardholders may face payment problems. Should this happen, your cashouts will be redirected through any other method. You must have used that method for deposits before. In case you did not use any, contact Support.


You may opt to combine withdrawal requests issued for the same payment method within 24 hours into a single transaction. Thus, you’ll receive all the funds in one go.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
MasterCard GBP 10 No limits N/A N/A N/A
PayPal GBP 10 No limits GBP 10 No limits 1-2 days
Paysafecard GBP 10 No limits N/A N/A N/A
Trustly GBP 10 No limits GBP 10 No limits 1-4 days
Visa GBP 10 No limits GBP 10 No limits 1-6 days
Visa Direct GBP 10 No limits GBP 10 No limits 1-6 days
Visa MasterCard GBP 10 No limits GBP 10 No limits 1-6 days
Show more Show less

Related casinos


No phone available
Live chat:
Schedule: 08:00 CET to 00:00 CET

We have verified the support centre of this casino for our GenerationVIP casino review, and we must confess that it gave us mixed feelings. They have no telephone number. The only contact methods available are live chat or e-mail. The chat feature is open 7 days a week, from 8:00 AM to 00:00 AM.

On the platform, it is stated that the support agents are exceptionally trained and customer-oriented. In seeing such a remark, we felt it should be put to the test. So, we’ve tried out the Live Chat feature with various queries to see if the agents are indeed helpful as they are trained.

Our verdict is not stellar. If you have questions of fine detail, you might want to seek help elsewhere, maybe even take the matter into your own hands and research the Terms and Conditions.

On the one hand, the agents responded fast, but some of our questions were met with unsatisfying replies. Asking for extra details, we were sent off to the FAQ pages.

While one must admire the effort put into creating those helpful pages, it should go without saying that Support must try and provide clear and concise answers, not redirect the player anywhere else.

Responsible gambling

In terms of responsible tools, this trustworthy casino will not let you down. It provides industry-standard tools to keep your gameplay from becoming a problem. Moreover, the tools are compliant with the Gambling Commission, enhancing UK players’ security.

The account menu provides you with a useful option to set up deposit limits. You may set up daily, weekly and monthly limits. A budget calendar like this can be handy because it enables you to plan your gameplay.


The casino offers autoplay limits as a responsible tool as well. It might prove very useful for budget management. You will find an option to set them up in your games.

Another helpful option present here is the reality check, enabling notifications that inform you about the duration of your sessions at specific intervals. Select the appropriate frequency, and you’ll be good to go.

That’s not all. You can review all your past transactions and gameplay from the same account menu.

Finally, if a player feels they should take a shorter or a more extended break from gambling, they can simply set this up by contacting Support. To avoid getting in this position, make sure to read through the Responsible Gambling page of this casino. Take a self-assessment test there or ask for specialized help from the relevant organizations.

GenerationVIP Review - Pros and Cons

Pros & Cons

  • A wide selection of games with 1000+ slots and 100+ live casino titles;
  • Option to set autoplay limits;
  • Each bet yields you loyalty points that you can convert into bonus funds;
  • Many payment methods supported, with 6 e-wallet providers;
  • Useful FAQ pages.
  • No Mastercard withdrawals;
  • The website is not user-friendly.

How we tested GenerationVIP

We assure you that our review process is always in motion. We continue to test and verify the online casinos after publishing our ratings, and it's based on hands-on research that filters the qualitative options from the subpar ones.

Reviewer Casinoalpha rating Test duration Review Duration Deposit Methods Checked Withdrawal Methods Checked Slots Tested Live Games Tested Published Date Updated Date
4.3 / 5 7 Hours 60 Hours Yes Yes Yes Yes Sep 2021 Nov 2022
Cosmin Brehoi
Author Cosmin Brehoi Author & Editor at CasinoAlpha

GenerationVIP Player Reviews

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