Fresh HeySpin Casino UK Review (2023)

HeySpin registration process

Creating an account is the first and most relevant step in uncovering basic elements, like the Live Chat feature, casino regulations, FAQ, and HeySpin bonus codes.

We came to the user’s rescue by beginning the casino membership ourselves for our HeySpin casino review. It took no longer than 3 minutes to be officially recognised as HeySpin players.

British players are encouraged to offer correct identity details since false information gives the casino grounds to freeze the suspicious account or revoke the eligibility for promotional types for underage gamblers.

The personal details you must submit are the following:

1^st step – preferred username, valid email address and password.

2^nd step – full name, date of birth, personal address, mobile number.

After completing the necessary identity rubrics, your last registration actions roll down to accepting the operational terms and conditions. Moreover, you must enlist as a new player only if you are at least 18 years old.

Should a player be discovered to breach any afferent terms, HeySpin shall terminate their player profile and void open bets. Furthermore, they may be levied in conformity to their offence.

KYC procedure

To comply with regulations from UKGC and MGA, the KYC procedure is a key element in regularising the services and facilities here in terms of transactions and user safety.

Every time you log in at the casino, you will be reminded by an automatic pop out to complete the ‘Know your customer’ procedure. This is necessary for having unrestricted access to game betting, real play and mostly, deposits and withdrawals.

You can either press the pop up and be redirected to an ‘Upload Documents’ rubric or go to ‘My Account’ and navigate towards the ‘Document Upload’ section.

To activate your account, there will be needed:

• Identity verification files – Photographic evidence and personal details shall be required to form a complete and accurate view of British customers. To complete this step, choose to either send your driving license, passport, or a national card in the specific box.
• Proof of address – You ought to be required to prove ownership over your habitation with files such as a recent utility bill. Note that mobile bills are not accepted as a way to verify your address.
• Bank statement – Any casino does its utmost to prevent money laundering procedures and any illegal financial activity within its online borders. Thus, you should submit a bank statement to establish the provenience of funds and source of riches.
• Additional documents – This brand reserves the right to ask customers for extra or updated financial and identity files. These identity documents are to be sent by email.

Failure to stick to these regulatory verification checks, both standard and additional ones, puts you at high risk of losing your gambling facilities or the rights to your player account.

If the KYC procedure is adequately completed, we have learned that you will receive full rights on the platform in 48 hours after submitting the details.

User experience

To test if your navigation on this website will run smoothly, we have used numerous devices, different browsers, and various internet connections to see how your preferences and searches will be taken into consideration.

Moreover, the HeySpin casino review includes data gathered using the GTmetrix tool. This trusty tool scans and monitors a page’s performance, structure, and page load speed.

Desktop

By scrolling through the pages, it has come to our attention that there are some noticeable delays in the loading speed, as verified with GTmetrix. Opening a new page implies a time-consuming process in which a black page will appear in front of you, and the entire loading time may extend to 33.8 seconds.

What is more, the overall performance is rated with only 15%. The LCP, a web vitals tool responsible for analysing how much it takes for the most prominent element to become visible to users’ viewport, is around 6.8 seconds instead of 1.2 seconds or less.

The team behind this process has made essential pages visually pleasant for all British customers. You are greeted with a dark theme that makes indispensable features pop out.

You may easily browse through the website since buttons are straightforward, information is transparent and Responsible Gambling, Bonus Policy, Terms and Contact us are neatly organised in one place.

There are no visible discrepancies between a logged-in and a logged-out interface. Yet, vital functions and special HeySpin bonuses are only accessible for authenticated players. Additionally, the software suppliers for your titles are not listed on the website.

Mobile

Adapted for portable devices, this version includes all the promotional deals, essential components, and facilities as the desktop one. Mobile phone users may access gambling functions from their desired device.

The promotional page contains similar offers, but no special HeySpin bonuses are available.

However, users on the go may be affected by the same loading delays as laptop, tablet, or computer players.

Contrary to this, the site is more intuitive and responsive when using the mobile version, and pages are even more accessible.

iOS

The HeySlots app has been positively rated with 4.5 stars by customers who have found similar offers, identical assistance, and exact payment options.

The application’s design is developed regarding the latest trends in the gaming industry. Slots come with challenges for unique surprises and further promotions.

Responsible Gambling

All the data needed to prevent any negative gambling outcome is added into our HeySpin casino review. The safe gaming tools put at every player’s disposal are:

• Account closure – You may stop the membership at any time, especially when gaming issues arise. For this procedure, you should contact the staff.
• Access to game history – To better understand your gambling habits, your profile will summarise casino transactions and most played games.
• Reality Check – From 1, 1.5 or 2 hours, you may choose your preferred default time for the check to ensure you remain anchored and not overspend time here.
• Session limit – By contacting Live Chat, you may personalise the game duration limit.
• Take a break – Temporarily suspending your account is possible for a timeframe of 24 hours to 6 weeks.
• Self-exclusion – Concerns about gaming behaviour should be addressed by opting for a more extended break of 6 months to 5 years. No HeySpin bonuses, offers or any materials will appear for you, and you cannot open or reopen any associated accounts in your name.

• Autoplay limits – Feel in control by setting a clear loss limit that the autoplay will not let you exceed in gameplay.
• Deposit limits – Set daily, weekly and monthly limits to protect your budget. Decreasing deposit limits is immediate but increasing them attracts a 24-hour cooling-off period.

Leaving these tools aside, there are useful links to professional organisations that may offer much-needed help for gaming behaviour. The safe play guidance and advice is also present for keeping you away from harm, on top of a specialised quiz, the self-assessment test.