Jammy Monkey Casino Review & Promotions List

Registration process

You should be over 18 years old and reside in the UK to open an account here. You are entitled to utilise only one account. Here’s how to open it:

1. Press our promotional button;
2. Click ‘Join’;
3. Enter your phone number;
4. Enter the code received by SMS;
5. Complete the necessary details;
6. Hit ‘Join’.

All the details provided upon registration shall be complete and accurate. Otherwise, you risk having your account closed. Moreover, the casino has the right to verify your personal information via third parties, such as data aggregator agencies. These will check the disclosed data against private or public databases.

KYC verifications

Apart from third party verification checks, the platform will carry out its own KYC procedure. This implies sending certain documents that prove your age, identity and other relevant information related to your account. Until then, you won’t be able to make deposits, claim Jammy Monkey offers or play any games.

These are the required documents:

• Proof of ID: driving licence, passport, birth certificate, medical card, EU national ID card, GP registration letter;
• Proof of address: utility bill, bank statement, council letter, solicitor’s letter, finance letter.

Before processing a transaction, the casino may also ask you to send proof of payment. In this case, relevant documents should be sent according to the method you used to deposit.

How to send the documents?

The files should be sent via an online uploader tool. This will be available once you log in. Just follow these steps:

1. Go to ‘My Account’ on the top toolbar;
2. Select ‘Send ID’;
3. Click upload and drag each file into its designated area;
4. Hit ‘Send’.

Keep in mind that all documents should be legible and contain clear and complete information. Providing false or misleading documents may result in your account being suspended. Once everything has been approved, you should receive a text message confirmation.

User experience

We aim to deliver an accurate and reliable Jammy Monkey review. Therefore, we decided to test the casino on multiple devices and see how it performs under different circumstances. Here’s what we used:

These devices enabled us to test the interfaces’ loading speed, layout, graphics, features and overall appearance. After that, we compared the results and summarised the differences. Let’s discuss them!

Desktop

At first glance, the desktop interface has a modern design and outstanding graphics. As the website was recently launched, it follows the latest standards in terms of web design and provides an impressive visual appearance.

All the features are well-organised and easy to find, making the platform effortless to navigate. Even the inexperienced users will get the hang of it in no time. As the game collection is not that extensive, it is very easy to navigate. Moreover, the game tabs are pretty large. Thus, you can get a preview of the session’s appearance and graphics.

Lastly, the pages load very quickly, and there aren’t any lags or glitches that might disturb your gameplay. As for the terms and other informational pages, they are clear and well-presented.

Mobile

As all brands within the InTouch network are designed for portable devices, their mobile interface is perfectly optimised for being used on a smaller screen. The design and graphics are similar to the desktop interface, yet the layout is a bit different.

The games are organised in three columns. All the account features and settings are strategically placed in a dropdown menu at the top of the page. Furthermore, the mobile version has a useful toolbar containing the following shortcuts:

• Games
• The search bar
• The Deposit button
• Jammy Monkey offers

Loyalty

Our Jammy Monkey review discovered that loyal players might receive additional Jammy Monkey promotions from time to time. These might come in the form of bonus funds or bonus spins.

There are no specific rules when it comes to this unique loyalty programme. You don’t have to collect points or advance level. The only thing you shall do is play frequently on the site. The promotions are offered at the casino’s discretion based on your gameplay.

There is no particular pattern in receiving loyalty incentives. However, you will be notified via SMS when this happens, and the bonus will show up after you log in.

Responsible gambling

To protect its customers from gambling addiction, the casino offers several responsible tools. Here are the ones uncovered by our Jammy Monkey review:

• Deposit limits
• Session limits
• Cool down period
• Account closure

• Minor-restrictive software
• Access to transactional and gaming history

Visit the ‘Safer Gambling’ page or talk to a support agent to activate any of these tools. You may also take a self-assessment test to review the risk of developing an addiction. The test can be found under the ‘Safer Gambling Questions’ section. Besides that, you can be redirected to a different test designed by GamCare.

The website also holds a GamCare certification which testifies that it complies with the latest guidelines in terms of responsible practices. In addition to that, the platform consulted with this gambling institution when developing its products.

Self-exclusion

Brits who feel like gambling is affecting their daily life may opt for self-exclusion. This responsible option allows you to restrict yourself from using the platform’s services. When activating this alternative, you won’t be able to play games on Jammy Monkey UK or on any other betting sites within the same network.

The website offers self-exclusion periods from six months up to five years. But remember that once activated, the option cannot be cancelled or modified. To self-exclude, you must contact a member of the support team. Alternatively, you may send an SMS to 84915, containing the word ‘EXCLUDE’.