Our team of professionals gathered all the information you need about Novibet casino, from bonuses, registration to user experience. Tag along with us!
- The website interface is pretty basic and all buttons are easy to access. Unfortunately, according to GTmetrix, the page generation time is of about 20.6 seconds, which is quite low compared to other casinos in the industry.
- As for the payment methods available, Novibet contains some of the most common and used deposit methods in the UK. Moreover, the payout time is 1 day.
- Novibet casino offers over 3600 Slot games and 200 options for Live Casino games. The latter is comprised of Live Blackjack, Live Baccarat and Live Roulette. There are over 50 providers, and among the most known ones, there are Playtech, NetEnt, Pragmatic Play or Microgaming. Unfortunately, there is only the Roulette option available for the Table Games section.
- In point of bonuses, there are many options for UK players. From welcome bonus to Giftwheel to Daily Drops, this casino offers a variety of promo codes applied to games from different providers.
- In point of customer support, Novibet casino provides 9 options: Live Chat, E-mail, Phone number, Facebook Messenger, Skype, Marketing Department, General Information, Call Back or Leave a Message. All these services are available 24/7. The Live Chat, however, doesn't give prompt answers.
- Novibet casino offers plenty responsible casino gambling tools such as deposit limits, self-exclusion or time out.
| Min. deposit | £5 |
| Min. Withdrawal | £10 |
| Max. cashout | £10000 |
| Payout time | 1 day |
| Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratch cards, Keno, Bingo, Blackjack, Sports betting, Progressive, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker |
| Slot games | 3682 |
| Live dealer games | 200 |
| Licenses | UK Gambling Commission |
| Vip program | No |
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Roulette
Novibet Review Table of Contents
Casino Overview
- Company name:
- Novigroup Limited
- Website:
- novibet.co.uk
- Online since:
- 2010
- Address:
- PO Box 227, Clinch's House, Lord Street, Douglas, Isle of Man, IM99 1RZ
- UK Gambling Commission:
- 039440-R-319360-025
Novibet online casino is set to always provide security and reliability to its UK players.
It is fully registered and regulated by the UK Gabling Commission and it is also tested and verified by GLI (Gaming Laboratories International). Moreover, it respects and keeps up-to-date with all data protection requirements at the European level.
Responsible gambling tools are a significant part of the casino and are constantly available to UK players and the company offers medium protection in case of insolvency.
In this Novibet casino review, we shall give you give you extensive information about Novibet promo codes, the game selection, steps to take in order to register, whether or not you can access it from mobile, VIP program or responsible gambling tools.
Registration process
The overall registration process at this casino is easy and quite quick.
Our Novibet review takes you to the specific steps you need to take in order to create your account.
How to create an account
Let’s see what you have to do once you access the website:
- Click the register button on the top right corner. The first box will ask you for your e-mail, username and desired password;
- Now that you have arrived to the second box, you will be asked to jot down your gender, first and last name as well as the date of birth;
- The last and final box is the one which asks you details about city, address of residence and phone number. Here you have the chance to also inscribe a promo code.
Like any UKGC approved casino, Novibet obliges you to take a ‘Know your customer’ check before depositing.
KYC procedure
Before being able to receive the Novibet promo codes, you will have to undergo the KYC procedure.
The whole purpose of this step is to prevent underage gambling as well as any attempt of identity theft or money laundering.
Let’s see what documents you need!
- A photo after an identification document: ID, passport or driver’s license;
- A photo after a document which attests your address of residence: utility bill or bank statement.
Depending on the payment method of your choice, you will have to send the assistance team a copy of IBAN number or card details.
Important
When you send the documents for the KYC check, make sure to take photographs of both sides and see if all details are visible to the naked eye.
Be aware
Once you pursue the process of registering at Novibet casino, you automatically agree with the Terms and Conditions and state that you have the legal age to gamble.
User experience
In this Novibet review, we have tested the Desktop and the Mobile version in point of speed, accuracy, theme and overall experience.
Here are the devices we conducted our analysis on:
| Device | Internet | Browser |
|---|---|---|
| Apple MacBook Air | WIFI | Safari |
| iPhone 12 Pro Max | WIFI | Safari |
| Samsung Galaxy Tab S6 | WIFI | Google Edge |
Desktop
When it comes to the desktop version, Novibet casino has a basic and clear theme.
Sections like promotions, roadmap, tournaments, calendar and Giftwheel are easy to access. UK players can find all game types on the left side of the Novibet casino homepage.
The providers are also easy to find and you have a search bar in case you want to look for a specific game or provider. Each section has an information box at the top of the page, where you will receive additional details about games, Novibet promo codes etc.
The Terms and Conditions are located above this information box, along with sections like Responsible Gambling, KYC, Payout, Company or Customer Support.
Unfortunately, according to GTmetrix, the page generation time is quite slow, amounting to 20.6 seconds and it has a speed index of 4.4 seconds.
Mobile
Now, let’s see how the Website works on mobile devices!
The game icons are easy to view. Also, the promotional banners at the top of the page run smoothly.
The grey interface stay the same, but, unlike the Desktop version, the Live Chat button is no longer available on the bottom right corner of the page.
The top game categories are: Popular, New Slots, Slots, Premium and Other Categories. You can also view the latest Jackpot Sum at the bottom of the homepage.
UK players can access all the Desktop sections as well as the Novibet social media channels from the slide menu.
Games
So far in this Novibet review, you have acquired information about the casino, you know how to register and what to expect from a user experience.
Now, it is time to see the game selection available for UK players!
Slots
The slots section covers over 3500 games from multiple providers. Here, you can find categories such as music slots, magic slots, romantic slots or sporty slots.
Some of the most renowned ones are Book of Merlin, Money Train, Berry Berry Bonanza or Rome: The Golden Age.
Progressive
Progressive slots also come with more than 100 options, with different reels and payline options. At the bottom of the page, UK players will find a guide on how online progressive slots work and what options you have for mobile.
Among other progressive slots, there are Hall of Gods, Respin King, Justice League and Legacy of the Tiger.
Live Casino
The Live Casino selection of over 200 games brings the brick-and-mortar casino atmosphere right into your home.
Let’s see which are the most encountered!
Live Roulette
The Live Roulette games are conducted by professional dealers specially picked for this type of gambling.
Some of the available options are: the Age of the Gods Bonus Roulette, Speed Roulette, Grand Roulette or Prime Slingshot.
Live Blackjack
The Live Blackjack selection of games is provided by Playtech, one of the most important and renowned game provider in the world.
The options include Royale Blackjack 3, Novibet All Bets Blackjack, Blackjack Diamond VIP and Alexandrite Blackjack.
Live Baccarat
The Live Baccarat section provides a variety of options and tables.
These are: Baccarat No Commission, Prestige Baccarat, Speed Baccarat C, Baccarat Macao etc.
Game providers
Novibet vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £5 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £10 |
| Max. cashout Industry standard: GBP 100,000 | £10000 |
| Payout Time Industry standard: 2 days | 1 day |
| Register time Industry standard: 2 Mins | 2 mins |
| KYC Time Industry standard: 2 days | 1-2 days |
| Slot games Industry standard: 500 | 3682 |
| Bonus Industry standard: 100% up to GBP 200 | bonus |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
£5 | £10 | £10000 | 1 day | 2 mins | 1-2 days | 3682 | 100% up to £ 150 |
|
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 | 100% up to £ 200 |
|
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to £ 550 |
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 | 200% up to £ 40 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to £ 150 |
|
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 | 200% up to £ 50 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 1 day | 300 | 100% up to £ 100 |
|
|
£5 | £10 | No limit | 2 days | 1 min | 1 day | 96 | 110% up to £ 50 |
Tips
- This casino has a dedicated provider of the week section, where you can find only games from a specific provider that changes every week;
- You have two possibilities to play slots: either in Demo Play mode, where you don’t have to use a sum or Play Now mode in which you use real money funds.
Be aware
- If you are not active for 20 minutes, the casino will close the session and you will have to log back into your account;
- In order to be able to play any game, regardless if in Demo Play mode, UK players must go through the KYC procedure.
Novibet Review - Payment Methods
Before you jump into the Novibet promo codes, let’s see the deposit methods!
This casino has some of the most used payment methods on the UK Gambling Market. They amount to 7, in total, and they are the same as the withdrawal methods.
That being said, what you must always remember is that the minimum deposit value is £50 and the minimum cashout is £10.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
£10 | £10000 | £10 | N/A | 24 hours |
|
£10 | - | £10 | N/A | 24 hours |
|
£5 | £1000 | £10 | N/A | 24 hours |
|
£10 | - | £10 | N/A | 24 hours |
|
£10 | £10000 | £10 | N/A | 24 hours |
|
£10 | £10000 | £10 | N/A | 24 hours |
|
£10 | £10000 | £10 | N/A | 24 hours |
VIP
This casino offers you the possibility to become a £4000 VIP Casino Club member. Let’s see how!
The algorithm is simple: it is based on Casino Credits that you accumulate within a month. The highest amount you can claim in a month is £4000.
This option is available only for players who have chosen to deposit real money. There are 7 credit levels which range from 15000 up to 1000000, and the monthly bonus goes from £50 to £4000.
One important requirement is that UK players must complete the 5 steps of the Welcome Bonus first and then participate in this offer.
Besides this promotion, there is also a Loyalty programme in store.
Loyalty programme
The £500 Casino Loyalty Programme is intended only for Novibet customers.
Before you can receive this promo code, you will have to successfully complete the KYC check.
You will be credited a bonus within 24 hours since you have reached a new level. Credits are not awarded for the Jackpot Slots and Live Table games.
This offer is set only for recreational purposes and if the UK online casino considers that you abuse it, the offer will be denied.
Related casinos
Support
- Phone:
- +44 1412805221
- Email:
- support@novibet.co.uk
- Live chat:
- The Live Chat is available every day
Compared to other online casinos on the UK gambling market, the Novibet offers a plethora of customer support options.
In this Novibet review, we shall examine every option and we shall give you some tips from our own experience with the customer support team.
There are 9 available options for you to contact this UK online casino:
- 24/7 Live Chat;
- E-mail;
- Phone number;
- Facebook Messenger;
- Skype;
- Contacting the Marketing department: marketing@novibet.com;
- Seeking general information: info@novibet.co.uk;
- Call Back;
- Leave a message on the Website.
When you access the Live Chat, you will be asked to write down your e-mail, username and the category you need assistance for (these could range from KYC and technical problems, to Novibet transactions).
The assistance team is fairly quick to respond, with a reaction time of a couple of seconds. Unfortunately, they don’t give prompt answers. Once you finish the conversation with them, a rating box will appear where you can give them stars according to how they handled your issue.
What about complaints?
In case UK players encounter a problem with Novibet casino, they can submit a complaint via e-mail to the support team or via Live Chat. When your issue has a resolution, you will receive a notification. Only then, if you wish, you can take matters even further to an Alternative Dispute Resolution entity.
Recommendation
If you have a question or issue related to Novibet promo codes, the Live Chat team can give you a helping hand.
Be aware
If you are conducting a conversation with the Live Chat and you don’t submit any message for a couple of minutes, you will be automatically logged out of your conversation.
Responsible gambling
This casino values responsible gambling and puts at your disposal a series of tools to help you!
This Novibet review give you a brief representation of each one of them:
- Daily, weekly or monthly deposit limits. These can be achieved through your own account or by contacting the support team;
- Time Out: with this option you take a break from gambling. The period varies from 24 hours, 48 hours to 7 days or 30 days;
- Self-exclusion: this applies to a minimum of 6 months. Once you choose this tool, you will not be able to access your account or open a new one;
- Playtime Reminder: you can choose a frequency of 30, 45, 60 or 120 minutes. The casino will inform you that when time has passed;
- Disability to cancel your withdrawals: you can reactive it within 1 week.
If you are not sure if you present gambling addiction symptoms, you can take the self-assessment test from the Responsible Gambling page.
Also, Novibet casino offers some app alternatives for gambling control, such as Net Nanny, Gamblock or CYBERsitter.
Novibet Review - Pros and Cons
- All customer support options are available 24/7;
- Novibet casino has a wide range of Slot Games;
- The registration process takes little time and effort;
- Each section has additional information at the bottom of its page;
- It is licensed by UKGC along with IBAS and GLI;
- The buttons are easy to access.
- The Live Chat doesn’t offer clear answers;
- The Website speed is quite low.
How we review
| Reviewer | Adela Mariuta |
| Reviewer | Tudor Turiceanu |
| Casinoalpha rating | 9.3 / 10 |
| Test duration | 5 Hours |
| Review Duration | 36 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
|---|---|
| Updated Date | Nov 2023 |
Novibet Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!