Updated Online Bingo Casino Review for 2024

Registration process

To make good use of Online Bingo Casino offers, UK punters must first create an account, which is done very quickly. For it, the website will need the following information:

1. Full name
2. Email address
3. Date of birth
4. Postal code for quickly pinpointing the player’s address

Know your customer procedure

Although it is not mandatory when first registering, UK players will still need to complete the know your customer procedure before they can wager Online Bingo Casino offers. Gamblers can also do this by going into my account section or commencing the first withdrawal.

Below are listed de necessary documents and the specific function they serve:

• Proof of ID – passport, driver’s license
• Proof of address – utility bill, bank statement
• Proof of card payment – Photo of payment cards with middle eight digits covered
• Validation of mobile payment – mobile statement
• PayPal personal information – screenshot of PayPal personal information page
• Apple Pay billing address – apple pay billing address screenshot
• PayPal – screenshot of bank accounts, photo of cards
• Apple Pay – photo of cards, a screenshot of Apple Pay linked cards

Dormant account

While not all casinos have dormant account policies, this iGaming platform has one always present.

After 12 months in which UK players have not made any action, such as betting, wagering, depositing, or withdrawing, their accounts will go into a dormant state.

According to their dormant account policy, UK players will be notified before any action in this regard. Should they not respond, the site will put their real fund’s balance in a state of suspension to secure them.

Thus, they will not be available in the current balance after logging in. UK players have to contact the email support team to check how much they have left in their balance and subsequently withdraw. Further identification may be required.

Also, there is no monthly fee for dormant accounts. Usually, casinos subtract a certain amount of funds every month until the real balance is empty. Thankfully, the iGaming platform has no such policy in place.

Account suspension

This iGaming platform has also put in place an activity suspension in case players cheat or are otherwise suspected of dabbling in suspicious or unlawful activity. Without further ado, here are some activities that may be considered suspicious:

• In case chargebacks happen – which means that if you cancel a deposit after proceeding with the payment, the operator still records it, and behaves as if the funds have been received, but players actually do not make any transactions, thus the unfairness.
• Violating these terms and conditions and funds have been played and earned by a third party.
• Where the website has reasons to believe that the security of the player’s account or any third partied accounts has been jeopardised.
• When the gambling platform has reason to believe that the player’s account has been used to manipulate the website or if the player themselves were found to be abusing the system, exploiting, or otherwise engaged in an unfair activity.
• If the account has been used to engage in unlawful activity or fraudulent actions, such as money laundering.
• When the payment processor or third-party services that monitor fraudulent actions have identified such instances.

Account details irregularities

• In case players provide incorrect registration details.
• Should players provide misleading and falsified documents used for the KYC procedure.
• Having more than one account active.
• The player’s name does not match the name on the payment method that has been used to deposit or withdraw.
• When players reside in non-permitted jurisdiction areas, such as other countries
• If the operator becomes aware of any of the actions mentioned above on any other website.
• If the account was used by another person other than the original account holder, either intentionally or unintentionally.

The casino’s accountability

In some cases, accepting the terms and conditions upon registering on this gambling platform will attract certain exceptions of liability on the part of the operator.

Following this thread, the casino does not take liability when the following actions happen, which are entirely on the player’s part:

• Loss of income or revenue
• Loss of business
• Loss of contracts
• Loss of anticipated savings
• Loss of data
• Time lost either from a management perspective or an office time caused by negligence
• Loss of profit, direct or not

Actions that attract suspension

Still, there is another set of such occasions, for which the casino does not have any liability, and that may result in suspension of activities:

• Faulty operation of computers or slow internet because of the providers, as well as any subsequent losses or bets that were affected by the mentioned before
• Attempts from the gamblers to play the games in a manner that was not intended by the casino
• Losses that may arise because of the player’s negligence
• Losses or damages that were caused because of viruses or malicious software that may have infected the player’s computer or software

User experience

Taking a break from features regarding Online Bingo Casino promotions, our experts also tended to how this platform performs on desktop, mobile and tablet and how it caters to UK players that play while at home or commuting.

So, here are the primary devices that our experts used for this review:

Desktop

First, let’s address the elephant in the room: how the website looks. Its central theme is that of candy, with purple and white and yellow all over the place. Usually, such a colour scheme could get tiresome, but we had no problems concerning this.

It is well-structured, with a straightforward interface and no convoluted means of navigating the site itself. Every category is easy to discern.

At the top of the screen, UK players will find the games category, promotions, trophies, and my account. At the bottom, information related sections are present.

Worth noting the terms and conditions are well-written and contain everything there is to know about the platform. However, there are a few exceptions when it comes to bonus wagering.

Performance-wise, we can say that everything is sound and has no issues.

Mobile

While there are no available apps for mobile devices, UK players can still use the website to play, which is fine, and playing Online Bingo Casino promotions should feel the same.

The optimisation from a desktop interface to a smaller one for mobile phones was well done and the performance, while not as sound as the original desktop, is still good enough.

Loyalty

This casino’s loyalty system is based on trophies that get completed simply by playing. For example, each trophy is an achievement that keeps track of everything the players do.

Playing 15 different slots in a week is a trophy. Even depositing for Online Bingo Casino promotions is a trophy.

Accruing trophies nets a level up, so a level up is granted every five trophies achieved. These are the following benefits from level ups:

1. Levels 1-5: 5+ extra spins
2. Levels 6-10: 10+ extra spins
3. Levels 11-15: 15+ extra spins
4. Levels 16+: 20+ extra spins

The same terms from the bonus policy apply to the spins generated value. Such as the 65-wagering requirement for Online Bingo Casino promotions and the bonus conversion acts the same way.

Responsible gambling

We have talked about Online Bingo Casino offers, but the last part of our Online Bingo Casino review focuses on how this casino handles its responsible gaming for the last part. As such, below, you will find the tools that this casino employs and the lengths it goes, in general, to cater to punter’s protection.

Available features:

1. Deposit limits – UK players can set daily, weekly or monthly deposit limits. To do so, contact the email support team.
2. Take a break – a small period of exclusion, from 24 hours and up to six weeks.
3. Self-exclusion – this responsible gaming tool is a more amplified version of the take a break function, extending to six months – five years.
4. Reality check – a tool that reminds the player of how much he has been on the site.
5. Account closure – contact email to help with this.

This gambling website also lists links to several gambling associations such as Gamcare and Gamblers Anonymous, alongside parental control features through NetNanny and CyberSitter.

Lastly, UK players will also find a link to Gamstop, helping them self-exclude any UK casino.