Playluck logo

Playluck Review & Bonus codes

Casino Rating:

Playluck casino review provides a comprehensive that analyses the platform and aims to guide you through creating a proper session.

We will take you through all platform’s aspects, from user experience, the games you can choose from to Playluck promo codes and Responsible gambling details.

Playluck logo

Playluck Overall Rating

The platform is welcoming and straightforward when it comes to usability. However, a downside is the fact that the casino is not offering apps designated for iOS, Android, or Desktop.
Deposits & Withdrawals
Playluck casino review analysed the payment methods offered by the platform. Even though there are various methods to choose from, Boku and Pay by Phone are not through the valid options. As well, the withdrawal approval time goes up to 48 hours.
The platform is offering a wide variety of game providers. Evolution, NetEnt, Play’n Go and Quickspin are part of a considerate list of developers. Additionally, there are multiple game categories such as live casino, table games and slots to select.
In terms of Playluck bonus codes, the casino offers packages such as a welcome bonus. However, there are no offers to receive without placing a deposit.
Customer Support
The customer service team is available through live chat and email, with no possibility to contact them by phone. The time of waiting in a queue can become extensive, but the agents offer fair customer service.
Responsible Gambling
There are multiple Responsible gambling tools available to maintain a safe environment and prevent impulsive gambling, such as deposit and autoplay limits, financial activity monitoring, self-exclusion, and reality checks.

Playluck Quick Facts

Min. deposit Min. Withdrawal Max. cashout Payout time Game types Slot games Live dealer games Licenses Bonus Vip program
GBP 10 GBP 10 GBP 1,000,000 2 days Baccarat, Bingo, Blackjack, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Roulette, Sic Bo, Slots, Table games, Video Poker 850 130 Malta Gaming Authority, UK Gambling Commission 50% up to GBP 50 No

Playluck Games Overview

  • Baccarat Baccarat
  • Bingo Bingo
  • Blackjack Blackjack
  • Jackpots Jackpots
  • Live Baccarat Live Baccarat
  • Live Blackjack Live Blackjack
  • Live Casino Live Casino
  • Live Roulette Live Roulette
  • Roulette Roulette
  • Sic Bo Sic Bo
  • Slots Slots
  • Table games Table games
  • Video Poker Video Poker

Playluck Deposit and Widthrawall Overview

Deposit options Min deposit Accepted currency Payout options
AstroPay Card, MasterCard, Neteller, PayPal, Paysafecard, Skrill MoneybookersRead more GBP 10 AUD, CAD, DKK, EUR, GBP, SEK, USD AstroPay Card, Neteller, PayPal, Skrill Moneybookers, Trustly, VisaRead more

Playluck Review Table of Contents

Table of contents

Playluck bonus codes

At Playluck casino review, we bring in-depth information about the offers available for all British players.

Read more

Newcomers can obtain Playluck bonus codes in the form of a welcome package, available on multiple consecutive deposits.

Additionally, other offers are there for all types of players, such as promotions or there can be daily bonuses.


There is a small number of Playluck bonus codes that can be offered to existing players.


Generally, the wagering requirement for Playluck promo codes is 35 times the bonus. This needs to be wagered within 21 days since receiving it on your balance. To receive bonuses on this casino, deposit not less than £20.

To be eligible for bonus spins that require a deposit, you need first to wager the deposit placed and then the bonus.

By placing wagers on different games, they might have different wagering contributions:

  • 100% – Slots and other games, including NetEnt titles: Starburst, Twin Spin, Butterfly Staxx, Reel Rush, Fruit Shop, Guns N’ Roses;
  • 50% – titles such as Jurassic Park, Lost Boys Loots, Red Dragon and Wolf Riches;
  • 10% – the game Magic Spinner;
  • 0% – All Video Poker, Roulette, Quick Play, Roulette and Baccarat games as Dead or Alive or Blood Suckers.


  1. Access the Bonus Policy on the website’s lower side for a complete list of games contributions towards wagering requirements.
  2. To meet the wagering requirements, only the funds from bonus balance will contribute towards the criteria.

When it comes to bonus spins received within Playluck casino, the player will need to use them within 24 hours since claiming. Otherwise, all Playluck promo codes spins will be removed from a player’s account.

Upon receiving bonus spins or Playluck bonus codes for which you don’t need to deposit, the amount you can claim and withdraw cannot be more than £100.

For bonuses that do not require a deposit, no wagers you place will be taken into consideration until the casino receives a valid deposit placed by you. That is when the wagering of a bonus will begin.

Additionally, for any bonuses that do not require a deposit, the wagering requirement is 50 times the bonus.

In the future, the casino might offer daily Playluck bonus codes. All daily promotions can offer gains up to £200 and not more and applies after the first deposit made by a player in a day.

Be aware

  • When you wager using only the funds from Playluck promo codes, you can gain not more than £500.
  • A bonus can be forfeited from your balance if there is no activity for 21 consecutive days since receiving it.

When it comes to Playluck bonus codes, you will become ineligible for the said bonus if one is entered incorrectly during a required deposit placement.

All bets you make are the sum of 50% real funds and 50% from bonuses funds. Suppose one of the balances is not enough to reach 50%. In that case, amounts from your complementary balance will be used to reach the applicable amount.


On the occasion that you have an active bonus on your account and prefer to remove it, do it from My Account or by reaching customer support for assistance.

Irregular play

In place are a few rules that maintain a fair play environment for all players. Bonuses can be forfeited from your account if the following actions are done:

  1. After you have qualified for a bonus and place bets that are more than 15% of your initial amount deposited;
  2. Placing a single bet equalling or being more than £4, £0.50 per line or 15% of the bonus amount; all before the wagering requirements are followed through;
  3. Depositing via Skrill and placing bets equal or more than £2.50 of the bonus amount before meeting any wagering requirements;
  4. Opting for a bonus and placing a single bet valuing more than 15% of the amount you deposited until the wagering requirements are met – this rule does not apply for bets that are less than £4;
  5. Delaying gains from bonuses and stepping out, for later to complete other bonuses or spins, after the bonus has been wagered;
  6. Therefore, equal, zero, low margin bets or hedge betting cannot contribute to meet the wagering requirements.

The state of game abuse comes from using bonus funds only to make progress through the bonus stages and before completing the final bonus stage, you release or cancel the bonus funds, then you complete the final bonus stages with real funds.

Additionally, depositing funds towards receiving any bonus, then wagering your deposit only over one time the deposit amount can be seen bonus abuse.

After that, by initiating a withdrawal and right before you cancel the bonus is considered bonus abuse.


The casino has the right to review any transactions and logs records from your profile and balance towards maintaining the fair play interest.

Read less





Playluck overview:

Playluck is owned and operated by AG Communications Limited. Also, it follows the latest safety guidelines through its UKGC and MGA licences.

Pros: over 50 providers, no maximum cashout

Cons: no phone support

The available offer:

  • 1st deposit: 50% up to £50 + 30 spins on Starburst
  • 2nd deposit: 20 Starburst rounds
  • 3rd deposit: 20 spins on Book of Dead
  • 4th deposit: 50% up to £50 + 30 rotations on Legacy of Egypt

Keep this in mind:

The bonus and spin winnings must be wagered 35 times before cashing out. The wagering must be fulfilled in 21 days and the spins expire within 24 hours. You may try out over 1000 games at Playluck, among which more than 100 live casino sessions. Also, players can use numerous responsible tools including a self-assessment test. Moreover, you may fund your account with 8 payment methods.

AstroPay Card MasterCard Neteller PayPal Paysafecard Skrill Moneybookers
Offer only applies to new players. Min. deposit: £20. Unused free spins expire 24hrs after being issued. Bonuses that require a deposit must have the bonus amount wagered 35 times. Winnings won with free spins that require a deposit, have to be wagered 35 times your extra spins winnings. T&C Apply, 18+





Playluck facts:

Playluck is published by AG Communications Limited and is operating since 2020.

Pros: Fast verification process, multiple game providers.

Cons: No withdrawal on Visa or Mastercard, no phone number for contact.

The offer:

1st deposit – 50% up to £50 & 30 extra spins on Starburst;

2nd deposit – 20 rounds on Starburst;

3rd deposit – 20 extra spins on Book of Dead;

4th deposit – 50% up to £50 & 30 extra spins on Legacy of Egypt.

Keep in mind:

  • You need to deposit in 4 consecutive days to receive the bonuses;
  • Extra spins expire within 24 hours since receiving them;
  • Bet no more than £4 or £0.50 per line, or 15% the bonus amount and not more than £2.50 via Skrill or Neteller;
  • Customer support is available via email or live chat;
  • There is a fast withdrawal process;
  • Gamble safely using various responsible gambling tools;
  • Make an account in not more than 2 minutes;
  • Different games have different wagering contributions to requirements.
AstroPay Card MasterCard Neteller PayPal Paysafecard Skrill Moneybookers
Offer valid upon 4 deposits. New players only. Min deposit $20. Welcome package split over 4 deposits, 35x wagering applies T&C Apply, 18+


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Slots Slots Playluck
Live casino Live casino Playluck
Fast withdrawal Fast withdrawal Playluck
VIP program VIP program Playluck
Company name:
AG Communications Limited
Registration number:
Stock indicator:
Online since:
135, High street, Sliema SLM 1549, Malta

Malta Gaming Authority:
UK Gambling Commission:

By creating our Playluck casino review, we learned that the platform was published in 2020 and that the publishing company is AG Communications Limited.

The latest is working with over 300 employees and was founded in 2005, aiming to be a good competitor in the iGaming industry.

Registration process

Once you reach the platform, find the button to create an account in the main page’s centre.

  • Firstly, enter your email address and choose a password;
  • Then enter your phone number, the username you want to display and your full name;
  • Move on to type in the postal code, street name and house number of your address;
  • Confirm the currency – Press to see all currencies for different options;
  • Lastly, write down your birthday.

After these steps, you will be asked to enter any Playluck bonus codes. If it is not the case, follow up the link sent to your email address to confirm the new account.


When choosing the currency, it will be set to GBP by default. Press on ‘See all currencies’ where other options are available.

Suppose there is no activity on your account for 12 consecutive months. In that case, it will become dormant, meaning that a £5 fee will start to be taken from your account.

After 30 months of inactivity, the casino will try to transfer any remaining amounts to your payment methods. If this action is not successful, all amounts from your profile will go to Malta Gaming Authority.


We have created an account ourselves on the platform and can advise you that the process is not complex, having a timeframe of about 2 minutes.

Verification checks

After you have created your profile, to have it verified, you need to upload the following documents:

  • Official ID;
  • Passport;
  • Driving license;
  • Utility bill;
  • Bank statement.


After uploading the documents, it will take up to 2 working days for the casino to deem them as valid and for you to have a fully verified account.

Upload these documents as proof of identity, address and payment. To do so, access Account section and then select Document Upload and make sure they are not older than 3 months.


  • Send the documents in JPG, PNG or TIFF formats. For TIFF, only the first page will be saved.
  • Make sure the size of one file uploaded is not more than 6MB.

Playluck User Experience

We have navigated the platform using multiple devices, internet connections, and browsers to create a better user perspective through this Playluck casino review.

Device Internet Browser
Apple MacBook Air WIFI Safari
Huawei Mate XS 4G Google Chrome
Samsung Galaxy Tab S6 3G Mozilla Firefox


The platform’s theme is dominated by the colours blue and purple. The buttons, game icons, and sections are easy to spot and access.

Once you log in, you will see some Playluck bonus codes shown on main page, followed by the most played games.

The funds you have, the deposit button, the account and the logout button are found in the right upper corner.

Additionally, the Games and Promotions sections are next to the casino’s logo on the upper blue banner.

Under the Account section, you can find more significant pages, such as account details, bonuses, settings, history, upload documents.

Notice the two buttons for live chat and FAQ from the upper blue banner from the Account window. Sections like Responsible Gaming or Contact are placed on the lower website side.

Be aware

After about 15 minutes spent on the platform with no game activity, the session will automatically end. The positive part is that it will redirect you from where you left once you log back in.


While on mobile, the theme will be mainly similar, only adapted to your smartphone. There will appear a menu on the left upper side.

From menu, navigate through your funds, account, games, Playluck bonus codes and get in contact with the live chat.

Also, no Playluck promo codes differences can be found between the desktop and the mobile version.


Access your account from menu or from the page’s right corner button.

Playluck Slot Games

There are multiple game options to choose from. In our Playluck casino review, we bring information about them, so that you can make the most suitable decision.


With a fully verified account, you can play in practice mode or real funds mode. There are no real gains in practice mode, but you can understand how different games on the platform function.


There are over 850 slot games available. Some popular titles are Starburst, Inferno Star, Phoenix Reborn, Aztec Gold Megaways and many others.

Evolution Gaming, NetEnt, Play’n Go, 1×2 Gaming and not only, are part of the list of multiple providers.

Table games

Vegas Single Deck Blackjack, 3D European Roulette and Jack or Better, along with Play Baccarat are part of the 25+ table games available.

Live Roulette

With almost 30 titles published, those worth mentioning are Play Blaze, French Roulette and Dansk Roulette.

Live Blackjack

If you are a Blackjack enthusiast, access Blackjack Silver 2, Blackjack VIP B, Salon Prive Blackjack 3, and others from over 50 games.

Live Baccarat

Examples of Baccarat titles are Speed Baccarat B, Baccarat Control Squeeze from 20+ titles.

Game providers

1X2 Gaming 1X2 Gaming
Ainsworth Ainsworth
Aristocrat Aristocrat
Bally Bally
Barcrest Barcrest
Betdigital Ltd Betdigital Ltd
Big Time Gaming Big Time Gaming
Blueprint Gaming Blueprint Gaming
Cadillac Jack Cadillac Jack
EGT Interactive EGT Interactive
ELK Studios ELK Studios
Endorphina Endorphina
Evolution Gaming Evolution Gaming
Ezugi Ezugi
Foxium Foxium
Gamatron Gamatron
GameArt GameArt
Gaming1 Gaming1
Habanero Habanero
Inspired Gaming Group Inspired Gaming Group
iSoftBet iSoftBet
Kalamba Kalamba
Leander Games Leander Games
Lightning Box Games Lightning Box Games
Magnet Gaming Magnet Gaming
Microgaming Microgaming
NetEnt NetEnt
NextGen Gaming NextGen Gaming
Nolimit City Nolimit City
Oryx Gaming Oryx Gaming
Pariplay Pariplay
Play'n Go Play'n Go
Playson Playson
Pragmatic Play Pragmatic Play
Quickfire Quickfire
Quickspin Quickspin
Rabcat Rabcat
Realistic Games Realistic Games
Red Rake Gaming Red Rake Gaming
Red Tiger Gaming Red Tiger Gaming
SG Digital SG Digital
Side City Studios Side City Studios
Synot Games Synot Games
Thunderkick Thunderkick
Tom Horn Gaming Tom Horn Gaming
Wazdan Wazdan
WMS Gaming WMS Gaming
Show more Show less

Playluck vs. Market Standards

Min. deposit

Industry standard: GBP 10

GBP 10
Min. withdrawal

Industry standard: GBP 10

GBP 10
Max. cashout

Industry standard: GBP 100,000

GBP 1,000,000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

2 days
Slot games

Industry standard: 500


Industry standard: 100% up to GBP 200

50% up to GBP 50
Offer only applies to new players. Min. deposit: £20. Unused free spins expire 24hrs after being issued. Bonuses that require a deposit must have the bonus amount wagered 35 times. Winnings won with free spins that require a deposit, have to be wagered 35 times your extra spins winnings. T&C Apply, 18+

Compare Playluck

Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus


GBP 10GBP 10GBP 1,000,0002 days2 mins2 days85050% up to GBP 50
Bonus Boss

Bonus Boss

GBP 3GBP 301 000 0001 day2 mins2-3 days30200% up to GBP 100
PokerStars Casino

PokerStars Casino

GBP 10GBP 10GBP 1,000,0001 day1 min1 day1100100% up to GBP 200


GBP 10GBP 10GBP 30,0001-2 days1 min1 day1000200% up to GBP 550
Jammy Monkey Casino

Jammy Monkey Casino

GBP 5GBP 10GBP 1,000,0001 day3 mins1 day30200% up to GBP 200


GBP 10GBP 10GBP 7,000+3 days2 mins1 day900100% up to GBP 50
Pink Casino

Pink Casino

GBP 10GBP 10GBP 1,000,0001 day2 mins2-3 days800100% up to GBP 150
Mega Casino

Mega Casino

GBP 10GBP 20GBP 1,000,0001 day2 mins1 day2600200% up to GBP 50
Load more

Playluck Review - Payment Methods

If you intend to claim any Playluck promo codes, you need first to place a deposit. Do this by going to the right upper corner and press either the Load Funds button or head to Account section.

Once you are inside the deposit page, some payment methods are Visa, Skrill, PayPal and Paysafecard. Also, deposits must be £10 or more.

To request a withdrawal, do this from Cashier inside the Account section and follow the steps until you submit the request.


  • If you withdraw two amounts in different moments of 24 hours and send them by the same method, they will be transferred in one payment.
  • The casino will approve your withdrawal request within two working days.

Generally, you can withdraw using the same methods for deposits, but there are a few exceptions.

  1. The casino cannot on any occasion send funds to Mastercard or Paysafecard;
  2. In some cases, you won’t be able to withdraw to Visa.

Be aware

  • Withdrawal amounts that are higher than £2300 will need an additional verification process.
  • Besides Wire Transfer, you cannot request less than £10.

A withdrawal request takes up to 48 hours to be approved. Therefore, along those hours, you might cancel your withdrawal request by following these steps:

  1. Go to Cashier;
  2. Press the left Pending Cash out button;
  3. Choose the transaction you want to cancel;
  4. Push to transfer funds back to your balance.
AstroPay Card AstroPay Card
MasterCard MasterCard
Neteller Neteller
PayPal PayPal
Paysafecard Paysafecard
Skrill Moneybookers Skrill Moneybookers
Trustly Trustly
Visa Visa
Show more Show less

Related casinos


No phone available
Live chat:
Available from 8AM to 00AM CET

The Playluck casino customer support team is available by email or live chat between 8 AM and midnight, 7 days a week.

For our Playluck casino review, we interacted with the customer service agents through live support. The waiting time in the queue can take up to 20 minutes.

Be aware

If you contact live chat while logged into your account, you will lose your place in the queue once the session is over.

For faster answers to any of your queries, access the Help and FAQ sections from the platform’s bottom.

Find these sections by accessing the live chatbox. In contrast, for answers regarding any Playluck bonus codes, access the bonus policy from the same lower part.


We have asked the live agents questions on different topics. Even though the waiting time is extensive, the answers provided were documented, the agents offering a fair customer service experience.

Responsible gambling

For the present Playluck casino review, it is important to add the Responsible gambling tools available.

Some of them will stop any Playluck promo codes and alert messages to your electronic means registered in your account. Overall, all the tools aim to maintain a safe gaming environment.

The Responsible Gaming tools are as follows:

  • Self-assessment – A set of questions to bring self-behaviour awareness;
  • Advice regarding this problem – Advice on how to gamble safely;
  • Reality check – A notification will show up from 30 minutes up to 2 hours;
  • Financial activity monitor – View the transactions you have made;
  • Deposit limits – Set daily, weekly or monthly limits;
  • Session limits – Choose for how long you can play;
  • Autoplay limits – Select, within the game, the number of rounds and the win and loss limits;
  • Trained customer support – Representatives that can offer guidance;
  • Useful links – Organisations specialised on the matter and can provide help such as GAM STOP and Gambling Therapy Helpline;
  • Minor-restrictive tools – Software that prevents underage gambling;
  • Self-exclusion – Suspend your account from 6 months up to 5 years or permanently;
  • Access to game history – View the games played from the last 4 months.

When you decrease the self-exclusion period, it will take effect after 7 days since your request is made to the customer service team and until they approve it.


  1. For every limit, if you may want to increase it with a period not listed on the platform, contact customer support for assistance.
  2. As well, contact customer support via live support to set any session limit.
  3. The cooling-off period can be set starting with 24 hours up to 6 weeks.

To access the transactions and game history, go to My Account, under the History category. While setting a deposit limit or a reality check is to be made from the Account Settings.


If you begin to observe that gambling is having a negative impact on your daily life or that it negatively affects or alters your state of mind and behaviour, we recommend contacting customer support for a permanent self-exclusion. As well, reach out to the specialised organisations that can provide guidance, support and help.

Playluck Review - Pros and Cons

Pros & Cons

  • Various game providers;
  • Variety of Responsible Gambling tools;
  • Multiple types of games;
  • Straightforward platform;
  • Customer support available via live chat and email;
  • Fast verification process.
  • No phone number available to contact;
  • Extensive timeframe in live chat queue;
  • No 24/7 customer support available;
  • Low number of Playluck bonus codes.

How we tested Playluck

We assure you that our review process is always in motion. We continue to test and verify the online casinos after publishing our ratings, and it's based on hands-on research that filters the qualitative options from the subpar ones.

Reviewer Casinoalpha rating Test duration Review Duration Deposit Methods Checked Withdrawal Methods Checked Slots Tested Live Games Tested Published Date Updated Date
4.3 / 5 7 Hours 33 Hours Yes Yes Yes Yes Sep 2021 Nov 2022
Otilia Pavel
Author Otilia Pavel Author & Editor at CasinoAlpha

Playluck Player Reviews

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