Our expert Cosmin Brehoi spent hours researching Unibet Casino and writing this full review to help Brits get the full picture. Keep reading to find out the best and worst features and to get Unibet special welcome offers.
- Unibet is a good pick for new players because it has a simple design and dedicated apps for Android and iOS. The loading time is what sets the casino back.
- UK players can make fast transactions with PayPal, Skrill, and Neteller. However, the website does not have payment methods such as Pay by Phone or Boku.
- Having more than 1760 slots, over 240 live games, and many other games, this site gets our full rating.
- As of now, UK players can only get into a first deposit bonus. What would have raised our score would've been a no deposit, or extra spins, as well as a welcome Unibet Casino bonus.
- The customer service, even if hard to find, is top notch, 24/7, and ready to answer most questions on any Unibet Casino promo code.
- While it has most of the responsible gambling features available, the lack of a budget calendar, financial activity monitor, account closure, trained live chat team, autoplay limits, and reverse withdrawals is certainly felt at times.
| Min. deposit | £5 |
| Min. Withdrawal | £5 |
| Max. cashout | £1000000 |
| Payout time | 1 day |
| Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratch cards, Keno, Bingo, Blackjack, Craps, Sports betting, Slingo, Progressive, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker |
| Slot games | 1740 |
| Live dealer games | 270 |
| Licenses | UK Gambling Commission, Gibraltar Regulatory Authority |
| Vip program | No |
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Roulette
Unibet Casino Review Table of Contents
Casino overview
- Company name:
- Platinum Gaming Limited
- Registration number:
- 45322
- Website:
- unibet.co.uk
- Online since:
- 1998
- Address:
- Sovereign Place, 117 Main Street, GX11 1AA, Gibraltar
- UK Gambling Commission:
- 045322-R-324275-016
- Gibraltar Regulatory Authority:
- RGL 091 & RGL 092
Researching the Unibet casino review we found that the site is relatively old being launched in 1997 by Anders Strom. Its first operation motive was making bets via phone calls, then moving forward with creating its first site in the UK. The company that owns the website now is called Platinum Gaming Limited.
As of right now, the platform stands as one of the most-known iGaming sites, with over 1400 employees. Moreover, it’s listed on the Swedish Stock Exchange, and in 2017 reported over £750 million in revenue.
Unibet Casino Video Review
Registration process
We created an account to better understand how the platform work during the Unibet casino review. We learned that making an account is necessary to get a Unibet Casino promo code, so here are the details UK players have to fill in:
- Full name.
- Full address, a process made easier just by filling in the postal code.
- Date of birth and gender.
- Phone number.
Afterwards, choose a password, and that is it. Remember, the site has no username so the email address will take its place.
Tips
To fasten the login process, UK players can save the credential in the browser directly, which will fill in on the next login.
KYC procedure
Completing the Know Your Customer procedure is mandatory to play games on this gambling platform. So, as per its UKGC licence, UK players have to provide one of the following documents:
- Proof of ID – valid driving license, valid passport, or valid Government ID.
- Proof of address – bank statement, utility bill, residence certificate, mobile contract, or official government correspondence.
- Payment method – paper bank statement, a screenshot of the online account, or bank statement extracted from an online account.
It may be that the site requested a verification of the gambler’s source of funds. In this case, UK players have to send prints or photos of the following:
- Salary – 3 months pay slips in original PDF, PDF bank statement confirming salary.
- Self-employment – business licence or VAT number, profit and loss statement, end of the year tax return.
- Dividends – dividend payments used to fund gambling.
- Savings or investments – certified copy of Investment Portfolio.
- Inheritance – a copy of the letter from the executors stating the amount to be received.
Other categories that fall under the source of funds verification are stocks, shares, compensation awards, sale of property, and even gifts.
Dormant account
There’s also the matter of an account being deemed inactive after a certain period. This site has determined the period to be of 12 months.
In the last 30 days, UK players will receive a notification from the gambling platform stating this issue. If no real funds are withdrawn within that time, a fee will be applied until the balance is empty.
This fee is either 5% of the total value or £5 and will be applied monthly until the balance reaches zero.
Recommendation
UK players can request a refund of the funds that the casino took, and the amount that the site will refund is the exact one when the account becomes inactive.
User experience
We think it’s vital for an online betting platform to provide a great website to gamble on, so we’ve tested this one for the Unibet casino review with the following devices to draw better conclusions:
| Device | Internet | Browser |
|---|---|---|
| Lenovo Thinkpad E15 | 5G, WiFi | Google Chrome, Mozilla Firefox, Opera GX |
| Samsung Galaxy A71 | 4G, WiFi | Google Chrome, Opera |
| iPad Air | WiFi | Safari |
Desktop
First, let’s tackle the problems this site has in terms of intuitiveness and easiness of use.
The terms and conditions are tedious to go through. Information is either nowhere to be found or too much of it and written in a complex manner to follow.
More so, searching for Betting Rules or Live Casino Rules will open PDF explanations in dozens of pages, and absurd amounts of information, which even touch on the mathematical side of gambling.
While this is exciting and novel, betting sites still need to make information easy to find and understand, especially for new UK players that want to jump in, and quickly get up to speed.
For players who want to read about anything related to the Unibet Casino promo code, it’s best to stick to the promotional terms or contact customer service.
Performance and style
On the performance side, the platform holds up very well. Even though it is very cluttered and many things happen at once on the site, the loading time is fast, and no glitches occur with the smooth scrolling.
The games also load up nicely, and there is no lag. Live casino games also have no buffering, and the image is HD.
While not innovative or something to remember, the site’s looks hold up nicely and do their part very well. The green and white theme, a classic choice, holds up well, and both colours are vibrant.
Also, besides the problems mentioned above, the interface is well put together, finding games is not hard, and they are nicely categorised.
Recommendation
UK players can also filter games by their providers, with a button dedicated to this found in the casino section of the site.
Mobile
UK players that play on the web version for mobiles will find both the good and bad in the desktop version.
It runs fast, loading times are good, and even low internet signals do not affect the general performance of games and other site features.
Besides playing on a phone browser, UK players can download apps for both Android and iOS.
iOS
The casino app, which encompasses slots and casino games, has a 3-star rating from 296 users. Many users have problems with the multiple issues found in explanations and terms and conditions.
However, the performance is better than the web version due to the dedicated app status.
We tested the app for ourselves and conclude that it works very well with no significant problems.
Android
The Android version fares a bit better, rating-wise, with 3.8 stars out of 5, and with 2260, it stands to be more popular. Performance, once again, is no issue. Most critiques touch on things such as withdrawal times not being easy to find.
After using the app we found that there are no major issues that can hinder the overall experience of UK players.
Games
Moving forward with our Unibet Casino review, let’s see how the extensive games library that offers around 2000 tiles holds up.
Slots
The slots catalogue is extensive, with around 1740 titles on which UK players can use a Unibet Casino bonus. Hovering above games will show details such as RTP, provider, and volatility, which all are a nice touch in the grand scheme of things.
Tips
For Brits that decide to play on slots with high volatility, since this is shown, it’s essential to know that earnings occur rarely, but when they happen, they are very consistent.
Conversely, lower volatility games have a higher rate of earnings, though they are lower in amounts.
Without further ado, here are some games that UK players will find here:
- Slots – Book of Dead, VooDoo Temple, Dead or Alive 2, Wild Wild Bass.
- Jackpots – Golden Catch, Wild West Gold Megaways, Eye of Horus Megaways, Temple Tumble.
Table games
UK players will find 25 games in this section, with some of them having betting limits shown in their thumbnail. Here are a few examples of what gamblers should expect:
| Game | Minimum bet | Maximum bet |
|---|---|---|
| Double Ball Roulette | £0.10 | £1000 |
| European Roulette | £0.20 | £4000 |
| Blackjack Perfect Pairs | £1 | £500 |
| Single Deck Blackjack Multihand | £1 | £1000 |
While Baccarat games are available, such as Dragon Tiger and Golden Wealth Baccarat, their betting limits are not shown.
Live Roulette
Brits will find 40 games here, with examples such as Unibet Lightning Roulette, Speed Roulette, Instant Roulette, and French Roulette Gold. Also, the lowest minimum bet is £0.10.
Live Blackjack
The live blackjack section is varied, with 169 titles. Brits will find examples like BJ Unibet 6, BJ Exclusive 8, Exclusive Speed Blackjack, and Blackjack VIP Z. The minimum bet that punters can find here is £5.
Live Baccarat
The selection here is numerous, with 68 titles. Some examples are Peek Baccarat, Speed Baccarat A, and Lightning Baccarat. The lowest bet possible here is set to £0.20.
Game providers
Unibet Casino vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £5 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £5 |
| Max. cashout Industry standard: GBP 100,000 | £1000000 |
| Payout Time Industry standard: 2 days | 1 day |
| Register time Industry standard: 2 Mins | 1 min |
| KYC Time Industry standard: 2 days | 3 days |
| Slot games Industry standard: 500 | 1740 |
| Bonus Industry standard: 100% up to GBP 200 | bonus |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
£5 | £5 | £1000000 | 1 day | 1 min | 3 days | 1740 | 300% up to £ 40 |
|
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 | 100% up to £ 200 |
|
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to £ 550 |
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 | 200% up to £ 40 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to £ 150 |
|
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 | 200% up to £ 50 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 1 day | 300 | 100% up to £ 100 |
|
|
£5 | £10 | No limit | 2 days | 1 min | 1 day | 96 | 110% up to £ 50 |
Unibet Casino Review - Payment Methods
The payment methods available here encompass e-wallets, cards and bank transfers. Thus, UK players have multiple options for acquiring a Unibet Casino bonus
First, UK players have multiple currencies at their disposal, and it’s possible to deposit in another than GBP. However, doing so will incur an exchange fee.
Yet, there are no other fees for deposit methods. UK players can check this by going to the Help centre, along with more details on the available payment methods.
Withdrawals
There are no fees that apply to withdrawing money for any of the payment options available on the website. Also, keep in mind that Brits cannot reverse their withdrawals.
More so, the platform could keep withdrawals on hold, at which point the site will likely want to verify the players’ source of funds.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
£5 | £10000 | £15 | No limit | 1-3 business days |
|
£5 | £10000 | £15 | No limit | 1-3 business days |
|
£10 | £500 | N/A | N/A | N/A |
|
£5 | £10000 | £10 | No limit | Instant-1 business day |
|
£5 | £10000 | £10 | No limit | Instant-1 business day |
|
£10 | £10000 | £10 | No limit | Instant-1 business day |
|
£5 | No limit | £10 | No limit | 3-5 business days |
|
£10 | £1000 | £5 | £50000 | 1 business day |
|
£5 | £10000 | N/A | N/A | N/A |
|
N/A | N/A | £10 | £10000 | 3-5 business days |
Related casinos
Customer Support
- Phone:
- 0800329393
- Email:
- info@unibetsupport.com
- Live chat:
- Yes, 24/7
While researching for the Unibet Casino review we found out that this site has all the possible support options: email, live chat, and phone, all three 24/7. So UK players have someone to talk to if they have questions about any Unibet Casino bonus or payment issues.
Brits should use the email for matters that are not that urgent. The live chat, on the other hand, even in immediate urgency, could be hard to find. To do so, UK players have to go to Help, press on a question, and then the Contact Us button appears.
How to find the live chat
The chat team could have empty lobbies, but searching for it directly on Google circumvents this efficiently. Just type Unibet live chat in google and the second result should send gamblers directly to the live chat form.
The agents themselves were helpful and clarified answers on how a Unibet Casino bonus works and they did all this relatively fast. The phone number is found next to the email and live chat and is free to call, also the agents there work on a 24/7 schedule.
Responsible gaming
Here are the tools encountered by us during the Unibet Casino review that UK players have at their disposal:
- Deposit limit
- Reality check
- Product block (which blocks access to a particular type of game, such as slots)
- Time out
An in-house test can be found, with UK players being able to assert their gambling habits. Yet, in the end, it will only show how many points were garnered, not necessarily offer a solution.
More so, the site links gambling associations sites for UK players to resort to in case of further assistance. Also, NetNanny is attached to prevent underage gambling and is an excellent solution to filter internet traffic for all ages.
Self-exclusion
Self-exclusion also makes an appearance, and punters can do so by going to the responsible gambling and looking at the relevant option.
The periods available are 6 months, 1 year, 2 years, 3 years, and 5 years. During this time, punters will be blocked entirely from their account, so no access to a Unibet Casino bonus and no withdrawals, until this period ends.
There’s another option with self-exclusion via GAMSTOP that blocks betters from operating on all UKGC licensed sites.
Unibet Casino Review - Pros and Cons
- Vast slots library with over 1700 games.
- Live casino games are extensive as well, with over 270 titles.
- Full customer support with phone, live chat, and email, operating on a 24/7 basis.
- Downloadable apps for Android and iOS.
- Refundable dormant account fees.
- One-day cash-out processing time.
- The terms and conditions are challenging to read, at times filled with absurd amounts of information.
- Counterintuitive design at times such as the live chat being hard to find.
- KYC procedure could take up to three days.
How we review
| Reviewer | Cosmin Brehoi |
| Reviewer | Tudor Turiceanu |
| Casinoalpha rating | 8.5 / 10 |
| Test duration | 9 Hours |
| Review Duration | 63 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Jun 2022 |
|---|---|
| Updated Date | Jan 2024 |
Unibet Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!