Make an informed gambling decision following our VIPs Casino review! By a simple look at our analysis, you can find out all you need to know about the services this casino has to offer.
Should you decide to give this analysis a try, you will learn about available games, payout time, and VIPs Casino offers, among others.
- The non-vibrant colours and the dark theme are an optimal match regarding user-friendliness. You may visualise play options in the game banner, casino elements in the main menu and access various links and transparent gambling details. The speed is standard for both logged-in and logged out interfaces. Moreover, you may access similar services on different devices, but there are no mobile apps.
- Common British banking options are present on this site, so you can use PayPal, Paysafecard, Mastercard and Visa for the top-out. Yet, you are prevented from cashing out funds via the last two options due to specific regulations. This brand submits your withdrawals in 2 days, and if you requested multiple payouts in a one-day timeframe with the same banking method, they are combined in one payment.
- As mentioned in our VIPs Casino review, there are hundreds of Live Casino, Slots and Table Games choices available from over 60 providers, namely Evolution, Microgaming, Realistic. With 100+ Table and Live Dealer games and almost 700 slots, there are different types of games for all preferences.
- As soon as you authenticate and place in real cash, you should discover a few VIPs Casino offers. The first deposit bonus welcomes you with match-up sums and extra spins. You may occasionally lend on some no-deposit bonuses and bonus rounds.
- There is everyday assistance via Live Chat and email, but no phone support. There are specific contact hours. Usually, the response time is fast, and support agents were receptive to general, personalised, and safe gaming communication.
- This brand has included an extensive array of safe gaming tools, including self-limits, game time reminders, self-exclusion and more.
| Min. deposit | £10 |
| Min. Withdrawal | £10 |
| Max. cashout | £1000000 |
| Payout time | 2 days |
| Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Bingo, Blackjack, Sports betting, Progressive, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker |
| Slot games | 690 |
| Live dealer games | 130 |
| Licenses | Malta Gaming Authority, UK Gambling Commission |
| Vip program | No |
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Roulette
VIPs Casino Review Table of Contents
VIPs Casino overview
- Company name:
- AG Communications Limited
- Registration number:
- C48328
- Website:
- vipscasino.com
- Online since:
- 2019
- Address:
- 135, High street, Sliema SLM 1549, Malta
- Malta Gaming Authority:
- MGA/CRP/148/2007
- UK Gambling Commission:
- 039483-R-319409-015
This VIPs Casino review includes details about the professional background of the casino’s parent company, which is Vips Casino Gaming Ltd. Under Malta’s jurisdiction, this company has as incorporation date 2019, making it relatively new in the iGaming industry.
Moreover, the games on this platform are powered by AG Communications Group, a Malta-based gaming company with around 38 active sites registered and 26 different online casinos.
Registration process
Beginning your VIPs Casino membership is a necessary component of accessing casino elements, from game betting, Live Chat assistance and VIPs Casino bonuses.
As we recognise the significance of having an active player profile, we created an account for this VIPs Casino review. It only took 3 minutes for the casino to recognise us as official members.
Keep in mind that details must be valid and accurate, as contrary to this, it can lead to frozen memberships. The steps you have to take are present in any registration process, specifically:
- 1st step – desired username, strong password, valid email address.
- 2nd step – full name, currency, personal address, mobile number.
From that point on, you must accept operational terms and conditions and confirm you are a customer over the legal age.
Should a British customer be discovered not being at least 18 years old, their account will instantly be terminated. They will not have access to any VIPs Casino services or promotions.
Having the account closed by the casino means annulled open bets and the full right to withhold the whole monetary amount in your player account directly proportional to your actions’ impact.
Be aware
Not signing in for more than 12 months shall deem your account dormant due to the lack of activity. Once that happens, it will be regularly charged with an administration fee of £5. When your balance reaches £0, or you log in again, the taxation will cease.
KYC procedure
From the moment you first authenticate at this casino, an automatic pop up completing the ‘Know your customer’ procedure appears to inform you to complete this vital process.
Tips
Since identity confirmation grants you full platform access for game betting, game sessions, and withdrawals, we suggest you complete this step from the first time you use the facilities here.
By pressing the pop up, you will be directed towards the documents upload section, or you ought to click on your account and select ‘Document Upload.’
Therefore, offer accurate information for the following subjects:
- Proof of address – For the casino to comply with UKGC and MGA regulations, you should be requested to prove ownership over your residence with personal files, such as a utility bill. This casino informs that mobile bills will not be accepted as a way to verify your address.
- Proof of Identification – A driving license, passport or national card gives the casino the chance to verify its British customers’ name and age eligibility.
- Bank statement – As fraudulent financial activity and money laundering procedures are something that every betting operator wishes to avoid, to provide secure transactional operations, you should offer a bank statement to attest the source of funds or wealth.
- Age – Random and accurate verification checks may occur from time to time to further verify the data customers provided, with the help of third-party agencies.
Searching for factual details about the KYC procedure for the VIPs Casino review, we have learned that you should comply with the identity verification checks and provide additional documentation if needed, such as payslips, photographic ID and birth certificates.
Failure to stick to the regulatory requirements result in this casino parting ways with UK users or limiting their gambling promotions.
Recommendation
Unlike numerous British casinos, Verification Checks are instant, which means you can resume your gaming and transactions on the same day you submit the required details.
User experience
To learn what you can expect regarding user experience, we have tested numerous internet connections, browsers, and devices to see how the site reacts to our commands.
We checked if the services are adapted to be user-friendly or if the platform is responsive and intuitive to user searches, as follows:
| Device | Internet | Browser |
|---|---|---|
| Apple MacBook Air | 3G | Google Chrome |
| Samsung Galaxy S20 | WIFI | Mozilla Firefox |
| Samsung Galaxy Tab S6 | 4G | Google Chrome |
Desktop
Navigating through the pages, we noticed that the familiar theme is set as dark in terms of graphics, which offers a pleasant contrast between the virtual backgrounds and the written information, making buttons straightforward and elements noticeable.
You may effortlessly browse the website since games and categories are transparent, clear, and neatly organised.
Responsible Gambling, Bonus Policy, FAQ, Contact Us, and Terms are visible in the casino footer, making them easy to analyse, even when using the logged-out interface.
Mobile
The mobile version includes all the offers, indispensable components, and functions as the desktop one. This casino has been optimised for portable devices, which means that active users may access gambling facilities from the preferred device.
The Promotions page contains similar deals, but no particular VIPs Casino offers for mobile.
Be aware
After searching for mobile apps on the App Store and Google play for this VIPs Casino review, you should know that you can’t join any desktop, Android or iOS app.
Recommendation
The user experience here is generally not problematic. Every page is accessible with ease, and there are no loading delays that might bother your gameplay.
Games
You have landed on the gaming part of our VIPs Casino review. A unique game category banner will redirect you towards Live Casino, Slots, Table Games, and software suppliers.
Almost 60 game providers have supplied the site with hundreds of casino games, primarily concentrated in the Slots category, comprising 800+ titles.
Tips
- You may use the heart icon to add and remove play options if you have a preferred game.
- In case you are looking for a specific software vendor, you may access the providers’ category. Under that supplier, you shall visualise all the titles created by it.
Slots
The slots list counts almost 700 game choices from various game software providers, allowing you to choose the preferred types of slots from the following selections:
- Jackpots – Congo Cash, Enchanted Eyes, Beast of Wealth.
- Video slots – 10001 Nights, 777 Strike, Archangels Salvation.
- Classic – Aztec Gems, Blazing Ice, Ancient Egypt Classic.
Table games
There are over 130 choices of Baccarat, Blackjack and Roulette that await British punters. You can encounter numerous forms of Roulette, including American, 3D European and French Gold.
Blackjack wagerers can play Classic, Vegas Single Deck or Single Hand out, and the other seven choices available.
In terms of Baccarat, there are Classic and First Baccarat options for all UK customers.
Live Roulette
From 130+ Live Dealer Games, Roulette options occupy 30 positions. You can try game titles such as Speed, Auto VIP, Blaze.
The lowest bet for these selections starts at £0.10 and can go as high as £10000.
Live Blackjack
There are around 50 options for punters looking for high-paced gambling since they can discover Diamond VIP Blackjack, Blackjack Party, Blackjack Silver.
Customers can try out Live Blackjack by placing bets over £5 but not over the £5000 limit.
Live Baccarat
Baccarat embodies various forms, namely 20 choices, such as Squeeze, Lightning and Baccarat Live. Placing your stakes on real-time selections has a low limit of £1 and an upper limit of £10000.
Game providers
VIPs Casino vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £10 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £10 |
| Max. cashout Industry standard: GBP 100,000 | £1000000 |
| Payout Time Industry standard: 2 days | 2 days |
| Register time Industry standard: 2 Mins | 3 mins |
| KYC Time Industry standard: 2 days | 1 day |
| Slot games Industry standard: 500 | 690 |
| Bonus Industry standard: 100% up to GBP 200 | bonus |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
£10 | £10 | £1000000 | 2 days | 3 mins | 1 day | 690 | 100% up to £ 50 |
|
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 | 100% up to £ 200 |
|
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to £ 550 |
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 | 200% up to £ 40 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to £ 150 |
|
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 | 200% up to £ 50 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 1 day | 300 | 100% up to £ 100 |
|
|
£5 | £10 | No limit | 2 days | 1 min | 1 day | 96 | 110% up to £ 50 |
VIPs Casino Review - Payment Methods
Following our searches for the VIPs Casino review, we discovered that transactions are safe, and deposits and withdrawals imply an easy process.
To add cash to your account, press the ‘cashier’ button and select the ‘deposit’ option.
Multiple well-known payment providers support your cash-in, such as Visa, MasterCard, Neteller, Skrill Moneybookers. To be eligible for VIPs Casino bonuses, you need to add at least £10 to your balance.
Deposits are instant and can be accessed only after completing the KYC procedure.
Be aware
- Some deposit options, such as Wire Transfer, are an exception to the automatic deposit rule since it implies a processing time of up to 6 days.
- This brand reserves the right to add administrative fees for your payment methods, as detailed in the ‘cashier.’
Additionally, some cash-in limits may apply depending on the banking option used, so it is best to consult with your bank about these variable taxations.
Withdrawals
Requesting a payout is also made by going to your account, clicking on the ‘cashier’ and selecting the ‘withdraw’ option.
For the payout request to be processed, the demand must be made for an amount that is higher than £10. The withdrawal can be requested using the same method you have previously deposited with.
Important
- MasterCard’s regulations prevent the casino from providing this option for cashouts. In such a case, withdrawals will be processed with the deposit methods before. Otherwise, funds shall be returned to you via Wire Transfer.
- There are also certain cases when not all Visa users may take home funds via these methods.
There are no monthly limits at VIPs Casino for how much you are allowed to take out of your balance. Still, bets for game or sports products cannot bring you sums higher than £90000. For example, if you obtain £120000 in a particular calendar month, monies that shall be sent to you cap at ninety thousand pounds.
This casino does its best to release your rightful funds within 48 hours. Still, if you change your mind and want to annul your withdrawal, you should access the ‘awaiting process’ box in the cashier and send it back to your balance.
Within the cashier, you will find the ‘pending cash out’ button on the left. There, you can press the ‘transfer’ money back to your account button and return funds to your account.
Tips
Asking for multiple cashouts in less than 24 hours using the same banking option may be combined into one payment.
Skrill Moneybookers 
MasterCard 
Visa 
Skrill 1-Tap 
Paysafecard 
PayPal Related casinos
Support
- Phone:
- No phone available
- Email:
- support@VipsCasino.com
- Live chat:
- 08:00 CET to 00:00 CET
Here, all your uncertainties and curiosities will be solved with the help of Live Chat, Email and an extensive FAQ section.
For our VIPs Casino review, we have taken matters into our own hands and tested support agents for their problem-solving skills, technical issues knowledge and detailed information about VIPs Casino offers.
The Live Chat feature is not 24/7, but you may still put forward your inquiries throughout the whole week, within the specified timeframe.
When you open the Live Chat by pressing the specific logo from the main page, you may notice a general FAQ you can consult before continuing your way towards the team. This rubric can be found in the footer, below the ‘getting started’ area.
Should you be looking for more precise information, you may get in contact with a support agent. Before you receive any solution, it can take from 60 seconds to a few minutes.
Recommendation
Testing the services ourselves, we have noticed that the team has proved efficient, quick, and solution-orientated, offering accurate and truthful data on a wide variety of topics.
Responsible gambling
Last but not least, our VIPs Casino review is meant to keep you away from harm by presenting a list of safe gaming tools, play guidance suggestions and information about professional organisations that can provide the much-needed help.
VIPs Casino offers and games should be accessed without any habit-forming risks arising, so you should resort to the following tools:
- Account closure – While you are able to terminate the player profile for any reason, we kindly suggest doing so if gambling problems arise by contacting customer support.
- Deposit Limits – Decide how much you afford to spend daily, weekly or monthly, and set a limit to enforce your gambling budget.
- Session Limits – Automatic pop-ups will inform you that your session has expired to keep you anchored. Upon personalising your limits, once the duration is reached, you ought to be instantly logged out.
- Autoplay limits – By setting a loss limit, you are able to distance yourself from the game and play a certain number of rounds with a single click without putting your funds in danger.
- Time Out Period – You will be restricted from any VIPs Casino materials from 24 hours to 6 weeks. However, this limitation will not apply to other sister brands, only on this site.
- Self-Exclusion – Restricting your account for a prolonged period of 6 months to 5 years is crucial if gambling has negatively impacted your daily life. Your account shall be frozen in that period, and no promotional material shall be sent to you.
- Reality Check – On intervals of 1, 1.5 or 2 hours, you will automatically be informed about the amount of time and money spent on the platform. After seeing your bets and acquired balance, you may keep playing or decide to stop.
After the self-exclusion expires and you wish to return to this website, you are advised to notify customer support and wait at least 24 hours for reactivation.
However, suppose you do not feel in control after this prolonged break. In that case, you may extend your exclusion limits for another six months or more.
Be aware
If you try to open a new account when self-exclusion applies, that account will be terminated, and the casino is not liable to refund you any sums gained or lost.
Besides these tools, you have access to parental filter control and valuable links to multiple organisations that can offer guidance and advice, should you need it.
Tips
- In the event that you wish for a personalised frequency of reality checks, you may choose the desired interval by getting in touch with support agents.
- Support agents are professionally trained to recognise and treat compulsory or underage gambling.
VIPs Casino Review - Pros and Cons
- An FAQ section that covers indispensable casino elements.
- Different UK payment providers.
- 48 hours payout processing.
- There is Live Chat and Email assistance 7 days a week.
- A comprehensive array of safe gaming tools.
- 3 minutes registration.
- No apps for desktop, iOS or Android.
- A small number of VIPs Casino offers.
- The Live Chat is not 24/7 available.
- No VIP or loyalty programme.
How we review
| Reviewer | Adina Minculescu |
| Reviewer | Tudor Turiceanu |
| Casinoalpha rating | 8.7 / 10 |
| Test duration | 6 Hours |
| Review Duration | 62 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
|---|---|
| Updated Date | Jan 2024 |
VIPs Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!