Fresh Win Windsor Casino Review (2024)

Registration Process

Opt-in for registering on the website by tapping on the Join Now button from atop the page.

You will have the option to quickly register through PayPal which will provide the casino with enough relevant information for completing your registration.

Furthermore, you can go through a standard signing-up process that will require less than one minute of your time.

You will be asked to provide the following information:

• Your full name;
• Your email address;
• Your birth date;
• Your address;

You can also add your phone number when registering, but it’s not mandatory. However, all the other details are required to become a user on the website.

There will be two boxes that will appear that you may tick:

• A box that registers your confirmation that you have read and agreed with the Terms and Conditions of the website. You must tick this box to complete the process.
• A box that requires your permission to receive offers and marketing emails from the casino. You don’t have to tick this box, but you should if this is something that interests you.

KYC process

In order to verify your account, you will have to provide scanned copies of the following documents:

• A valid ID, such as a passport or valid driver’s license;
• A bank statement or utility bill that has been issued in the last three months;

At its sole discretion, the casino may ask you to provide a front scanned copy of your registered card(s).

The casino also reserves the right to request notarized ID copies of your documents in order to process withdrawals or complete age verification checks.

You can easily load your documents by tapping on the Upload documents button from your account.

Only PNG, JPEG and PDF files shall be accepted by the system.

It usually takes up to 72 hours for your documents to be verified.

User Experience

As part of our research for the Win Windsor review, we have tested the website on the following devices:

Desktop

We have some bad news – the casino’s design is rather outdated. While the background provides a kind to the eye, nocturnal aspect, adorned with an elegant logo, the overall look makes it seem unfinished.

You can access the games section by tapping on the All games button from the Tap Menu.

We have encountered several difficulties when navigating the website:

1. In order to see all the categories, you will have to use your intuition, and tap on the space between the search bar and the game type’s buttons. No arrow or visible sign is visible, so it was only our experience with this company’s casinos that facilitated our navigation.
2. While a search bar is provided, once you enter the name of a game, you won’t be able to see it, as their title has the same colour as the outline background. Only if you move the cursor next to the game logo will the name of the game be displayed in a strident yellow tone.

Overall, we have found the layout to be a downside of this Win Windsor review.

Yet, all the pages are functional, and they have been skillfully distributed in multiple categories.

Still, we have found the Contact us button from the footer to serve no purpose, as it will only redirect you to the FAQ page, which already has another specific button that can be easily accessed.

Mobile

While the casino doesn’t provide any afferent app, the website is fully mobile-optimized. We could easily tell that the website’s layout was designed for mobile users first and foremost.

While the layout still looks somehow unfinished, all the other issues are no longer existent on a mobile interface.

Arrows have been added to the Games tab menu to facilitate the navigation process, and the titles of the games have a distinguishable colour when listed as results from the search bar.

All the pages run smoothly, and no delays have been noticed.

When accessed from a tablet, the desktop issues are no longer present, the interface being strikingly similar to the one you will encounter when accessing the website from a mobile device.

Loyalty

Fortunately, the casino provides a loyalty programme for its registered users. You won’t need to fill in any form to become part of it, you are automatically eligible for the loyalty programme from the moment you have successfully joined the website.

The casino’s website offers a rather unique structure for their programme: it consists of collecting trophies by completing special missions in order to advance through levels and collect Extra Spins.

The special missions include:

• Celebrating anniversaries from your first deposit on the website;
• Logging in on the website on special holidays like Halloween;
• Playing games from different devices like your laptop or tablet;
• Wagering a certain sum on some popular games like Fluffy Favourites;

Every time you collect trophies, you will level up, and receive an Extra Spin on the Mega Reel. The earnings generated by the Mega Reel become more substantial with every level you advance.

Below, we have compiled a table that highlights the incentives that can be unlocked by playing the Mega Reel at every stage:

Responsible Gambling

You can have full access to all the Responsible Gambling tools provided by the casino by tapping on the specific button from the website’s footer.

Parents will receive assistance from the casino in making sure their children can’t access gambling websites.

Hence, links to apps like NetNanny that block the access of children on certain websites are provided.

Self-assistance

You can be in charge of applying the Responsible Gambling tools to your account.

The website offers a set of questions that serve as a self-assessment test that help players recognize and acknowledge any unhealthy behaviour regarding their gambling experience.

Additionally, the website allows you to set a Reality Check to your account, which will appear as a pop-up to your screen after a selected period of time to notify you of how long you have spent playing.

By implementing this tool, you will be able to keep track of time more efficiently.

If you want to make sure you don’t spend more funds than you mean to, you can set your own daily, weekly or monthly deposit limits.

By doing so, you can avoid over-spending funds, and feel more in control of your gambling activity.

You can always opt to take a break from gambling at any given time

The Take a break option allows you to opt for some cooling off time. During your break, you won’t be able to access the website for a set period of time, and it can be as short as 24 hours or as long as 6 weeks.

Self-exclusion

If you feel like your gambling habits are getting out of control and 6 weeks seems to be too short of a period to get back on track, we highly encourage you to benefit from a self-exclusion period.

You can choose how long you want to stay away from the gambling website, but it has to be for at least 6 months.

At the end of your self-exclusion period, your account won’t become active again unless you contact the Customer Support team and let them know you wish to restart your gambling journey.