Terms and Conditions

1. Introduction and acceptance

1.1. Agreement to Terms

These Terms and Conditions (also referred to as “Terms,” “T&C,” or “Agreement”) are a legally binding agreement between you (also known as “User,” “you,” or “your”, throughout the text) and CasinoAlpha, (reffered through the text as “we,” “us,” or “our”). This legally binds your access to and use of the website CasinoAlpha, including all subdomains, content, features, and services (collectively, all the “Website” features and tabs).

By accessing or using CasinoAlpha, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any of the following terms, you should close the site immediately.

1.2. Legal Capacity

To use CasinoAlpha, you must warrant that:

• You are 18 years old or older than that.
• You are legally capacitated of entering a binding legal agreement.
• You are not prohibited from accessing information relating to online gambling by the current law in your jurisdiction.
• If we require data from you, you shall provide accurate and true data.

1.3. Modifications

We can change these Terms at any time, without prior notification. If the changes are material in nature, we will either let you know by:

• A disclaimer on our site’s pages
• An email, if you are one of our newsletter subscribers
• Leave a notice on our Last Update section at the top of this page.

It falls within your responsibility to review these Terms and see the changes made. If you continue using our site after these modifications, you grant your agreement to them.

2. Definitions

Wherever you see the following terminology throughout these terms, they refer to the following:

• Affiliate Links: Active hyperlinks present on our site that might generate revenue when you sign up and play at the UK casinos you see presented on our site.
• Casino Operator: UK casino websites listed on CasinoAlpha or present in the UK market.
• Content: All text, images, videos, data, graphics, logos, and materials present on CasinoAlpha UK, including long-form content formats like reviews, articles, guides, and databases.
• Intellectual Property:
• All proprietary materials of CasinoAlpha, copyrights, trademarks, patents, and trade secrets.
• Personal Data: Information defined in our Privacy Policy.
• Services: All information from reviews, guides, comparisons, ranks and other resources you find on CasinoAlpha.
• User Content: All content submitted to our site by our users, be it comments, reviews, feedback and other contributions.
• “We,” “Us,” “Our” all refer to CasinoAlpha.
• “You,” “Your” refers to the individual or entity accessing or using our website.

3. About CasinoAlpha

3.1. The Nature of Our Services

CasinoAlpha is an independent information hub and review platform focused on UK online casino evaluation, comparison, and education.

What we are:

• An affiliate marketing website
• An independent review and comparison service
• A source of gambling information and education
• A platform connecting users with licensed casino operators

What we aren’t:

• A gambling operator or online casino
• A gambling service provider
• A payment processor for gambling transactions
• An Alternative Dispute Resolution (ADR) provider
• A gambling license authority or regulatory body
• A mediator for casino disputes

3.2. No Gambling Services Present

We do not offer gambling games or other gambling services. Thus, you cannot place any bets or wagers, we cannot process any payments, and we do not hold any active gambling license.

In the same manner, we cannot intermediate gambling transactions, handle your gambling funds, or issue any payout. If you want to engage in such activities, you need to sign up to a UK online casino.

3.3. Independent Operation

CasinoAlpha operates is and works independently from the UK casino operators we review. We have and enforce editorial independence in our evaluations, ratings, and recommendations.

As described in Section 6, we do have affiliate partnerships with casinos. They do not influence or compromise our editorial integrity.

4. Age Eligibility Requirements

4.1. Age Restriction: 18+ Only

CasinoAlpha and all other derivative services are strictly for individuals 18 or older. The only exception is when your jurisdiction has a different gambling age limit. Your continuation of using our website means you certify that are you 18 or older than 18.

In case you are under 18, you must:

• Not access our website or any derivative services.
• Not send us any of our personal information.
• Notify your parent or legal guardian to set gambling filters on your devices.

We have no liability when minors use our website.

4.2. Jurisdictional Restrictions

Gambling laws vary by country, state, and jurisdiction.

It is your responsibility to read, understand and apply your local gambling laws, including gambling information. You must comply with local regulations and check if the casino you plan to play at accepts players from your location.

We cannot and will not be able to guarantee that our content is legal in your jurisdiction, nor that casinos can accept players from your location, or generally that gambling activities are legal where you reside.

Users from jurisdictions where accessing gambling is illegal should not use our site.

4.3. Verification

At any point in time that you use our service, we reserve the right to:

• Verify your age and identity.
• Request documentation to confirm eligibility.
• Restrict or terminate access if eligibility cannot be verified.
• Report underage access attempts to the appropriate authorities.

5. Intellectual Property Rights

5.1. Ownership

All content on this website is the property of CasinoAlpha and our parent company, exclusively protected by international and domestic copyright laws, trademark rules, database rights, trade rights and any IP laws.

Our materials include any texts (articles, reviews, and guides), any visual materials (images, graphics, logos, and icons, video and multimedia content, website design, layout, and structure). The same goes for software code and functionality, databases and data compilations, Rating systems and methodologies, and any name and branding under CasinoAlpha.

5.2. Limited License

We grant you limited access to viewing our website for personal, non-commercial use. You can print our pages and share our links, with the proper attribution. This limited access is non-exclusive, non-transferable, and revocable.

You are not permitted to:

• Copy, reproduce, distribute, or republish our content
• Modify, adapt, translate, or derive it
• Use our content for commercial purposes
• Remove copyright notices or watermarks
• Frame or mirror our content on other websites
• Use automated tools to scrape or harvest our content
• Reverse engineer any site functionality
• Create competing services using our IP

5.3. User-Generated Content

If you are a user and you submit comments, reviews, or feedback, you grant us full access to use, display, reproduce, modify, adapt, publish, translate, distribute, and create content based on your words. We have the right to edit or remove your words at our discretion, and we are not obligated to publish your words. We are not obligated to compensate you for your contribution.

You own your submission if you guarantee that you submit original content, you do not violate any copyright, trademarks or privacy laws, and your submission is not defamatory, harmful, or illegal. If your content does not follow the requirements for these terms, we will not publish it.

5.4. Trademark Policy

CasinoAlpha” and our logos are registered trademarks of Extremoo Marketing SRL. Unauthorised use for commercial and non-commercial purposes is banned, and we might take legal action as a result of unauthorised use.

Casino brands, logos, and game providers displayed on our Website are the property of their respective owners. We post them for proper identification only, and our posting is not always an endorsement, affiliation or sponsorship.

5.5. DMCA Compliance

If you believe our content infringes copyright, please contact us and add the following information in your written complaint:

• Identification of copyrighted work
• Identification of infringing material
• Your name, address, email, and phone number
• Statement of good faith
• Statement of accuracy under penalty of perjury
• Your electronic signature

Our legal team will promptly investigate your complaint and reply with the conclusions of their investigation as soon as possible. If your content was removed, you may submit a counter-notice following DMCA procedures

5.6. Consequences of Infringement

If you misuse our UP, we might terminate your access to our website, take legal action, or trigger a criminal prosecution (in severe cases). Legal cases might require us to ask for recovery of our attorney’s fees and costs.

We are constantly monitoring:

• Content scraping and republication
• Inappropriate commercial use
• Trademark infringement
• Counterfeiting of our brand
• Database theft

Affiliate Relationships & Material Disclosures

6.1. Affiliate Marketing Disclosure

We are a gambling affiliate website. We might earn commission when you sign up for the casino, using our links. Some recommendations we give you earn us a commission, some don’t. The structure of the financial deal differs from one UK operator to the next and never influences our ratings and rank placements.

6.2. How Affiliate Commissions Work

If you click our affiliate links, register a new account, make a deposit or make a wager, we may receive a Cost-Per-Acquisition payment (CPA), anywhere from £20 to £150 for each individual user. Your gambling activities total can be split into Revenue Share, anywhere between 20% and 40%, or the deal can be a hybrid between a CPA and a Revenue Share.

These deals do not increase your costs, affect your gambling eligibility, change the casino’s obligations towards you, the use or make any compromise on the game fairness.

6.3. Editorial Independence

Even if we have a financial deal, we maintain the same objective methodology based on 47 factors, using transparent casino criteria, and admit our commissions honestly.

Our casino reviews are based on facts we collect in the testing stage, starting from licensing, SSL & data encryption, game selections, payment processing, customer support, user experience quality, responsible gambling tools and company reputation, based on prior user complaints. You can check our full breakdown of our Editorial Policy.

6.4. No Guarantees of Operator Performance

CasinoAlpha cannot and will not guarantee casino operator performance. We are not responsible for their actions, and we do not fully endorse all aspects they present, especially their policies and practices. There is no guarantee that you can win while using their site or their bonuses.

It is your obligation to read the casino terms and bonus terms, understand what wagering level is required to finish playing, do a double check on their licensing, and be responsible and informed when you gamble.

6.5. Sponsored Content

If we post Sponsored Content on CasinoAlpha, it will be marked as any of the following: “Sponsored”, “Paid Promotion”, “Advertisement”, “Ad”, “Featured Partner”, or “Exclusive Offer”.

Even if you see Sponsored Content, the methodology for its creation is the same, and follows the same high-pressure editorial standards. The same goes for content without a label, with our without an affiliate link.

6.6. Regulatory Compliance

We comply with the USA Federal Trade Commission (FTC), specifically 16 CFR 255, the UK CAP Code of the Advertising Standards Authority, the UK Committee of Advertising Practice Standards, the UK’s 2015 Consumer Rights Act, articles 13 and 14 of the EU’s GDPR, and last, but not least, the Gambling Commission’s Social Responsibility Code.

7. Disclaimers on Casino Information and Accuracy

7.1. Best Efforts Standard

We try to always provide fresh and accurate information about casino operators, from their licensing, games, bonuses, payment gateways & payment processing, customer support and site security.

We are unable to guarantee that all information published on the website is accurate, current, meets your specific queries, is error-free completely or that the casino hasn’t changed some of their policies or services.

7.2. Bonus Terms Disclaimer

All the bonus terms you see posted on CasinoAlpha are subject to change at the sole discretion of the casino operator, so our bonus descriptions and the bonus texts on the casino site might differ. These cases happen because operators change their promotions frequently, due to time restrictions, jurisdictions, payment limits, and so on. We might encounter an error or change our review opinion, so these might affect our presentation of the bonus terms.

It is your responsibility to read the casino’s terms before claiming the bonus, especially the wagering requirements, from 20x to 50x the amount received, which games are excluded from bonus play, how much you can bet at once, usually capped at £5, when the bonus expires, usually under 30 days, and what withdrawal limits you need to follow. If any detail is unclear, you should contact the casino’s support centre.

CasinoAlpha is not liable if:

• You misread or misunderstood the bonus terms.
• You lose your bonuses due to term violations.
• You open a dispute between you and a UK casino.
• The casino changes the bonus rules after marketing them.
• You broke the boundary of bonus eligibility, including geographic restrictions.

7.3. Information Sources

We collect our data from our direct communications with casino operators, public data sites, our testing process, user reports and regulatory databases.

We review major casino operators monthly, but cannot guarantee real-time accuracy.

7.4. Reporting Inaccuracies

You can help us maintain accuracy by reporting outdated information through our Contact page. Please include specifics, such as the casino name, the incorrect data, the correction needed, and your sources. We will investigate and update as appropriate, and we appreciate your feedback, as long as it is in the user’s best interest.

8. Licensing Standards and Compliance Checks

8.1. Listing Criteria

CasinoAlpha’s site only lists operators that have an active UKGC license on the UK version of the site. For our other markets or the international project, we have a tier system for other licensing authorities, based on their reputation and strictness levels. Thus, tier one includes, besides the UK Gambling Commission, Malta Gaming Authority (MGA), Gibraltar Gambling Commissioner, and Alderney Gambling Control Commission. Tier two includes all four sublicenses of Curaçao eGaming, Kahnawake Gaming Commission, Isle of Man Gambling Supervision Commission, Swedish Gambling Authority (Spelinspektionen) and the Danish Gambling Authority (Spillemyndigheden).

We may include operators from other jurisdictions based on our assessment of regulatory standards.

8.2. Verification Process

Before listing and UK casino on our site, we always check:

• Active license status with the issuing authority
• License number and validity period
• Good standing with regulators (no major sanctions)
• Compliance with responsible gambling standards
• Fair gaming certification (eCOGRA, iTech Labs, etc.)

We verify these vital elements through direct investigations, communicating with the UK casino representatives, checking public licensing libraries, using software tools and even requesting documentation for the casinos when we can’t verify a piece of data independently.

8.3. Ongoing Monitoring

We periodically check the validity of our review details by rechecking the licensing status, verifying if a casino brand is sanctioned or suspended, reviewing the compliance methods and doing a round of checking the “red flags” pointed out by user complaints.

8.4. Delisting Policy of UK brands

We have the right to remove a casino from our CasinoAlpha website for any reason, especially if the license is removed, revoked or suspended, if player complaints accumulate, especially on serious issues like payment blockages or unfair practices, if fraud ot non-compliance is discovered, there’s a breach of gambling commitments, or if we deem the terms unfair and predatory.

Users can report concerns through our Contact Us Page or our User Review submission sections.

8.5. No Regulatory Authority

We are not a gambling licence issuer, an oversight, legal enforcement, or an official dispute authority. If you have a complaint, you should address it to the licensing authority of the UKGC, the local gambling regulator.

8.6. License Status Disclaimers

Even if we provide the details on licensing information, it is your duty to check the UK casino’s site for yourself, look for the latest information on the matter, and confirm with the UKGC if you have any doubts.

CasinoAlpha is not liable for any change that happens after we publish our reviews, if there is any delay in information updates, or any errors that up after we make our assessment. We are also not liable for your lack of information checking.

9. User Conduct & Prohibited Actions

9.1. Acceptable Use

You are permitted to use our site when researching information about online casinos, reading our reviews, ranks, guides and comparisons, learning about casino strategies and rules, looking for gambling resources or subscribing to our newsletter.

You are not allowed to use our site to:

• Violate any applicable local, national, or international law
• Infringe our IPs
• Engage in fraud or any deceptive actions
• Engage in money laundering or terrorist activities
• Illegally gamble online

When it comes to our site’s banned technical abuse, you are not allowed to hack, scrape, or crawl the website, access the content from bots, spiders, robots, attempt to gain access to our database, introduce viruses, malware, trojans, or malicious code or interfere with our servers. Reverse engineering on our systems or breaches of our security measures are also not allowed.

When you use our website, you cannot post content that is false, defamatory, or libellous. You cannot harass, threaten, bully, or abuse our authors or other users. Spam is not allowed, nor impersonation of our staff, data violations like doxxing, sending explicitly sexual content or submitting content that is discriminatory or offensive.

Instances of commercial abuse are also not allowed. You can’t reuse our content without specific permission and licensing from us, use our content database for derivative work, resell or redistribute content or obscure the proper copyright attributions that belong to us or our company.

9.3. User Content Guidelines

When you leave a user review or any piece of feedback, you must ensure that your experience is truthful, factual and authentic, you are not sharing offensive, inappropriate or illegal materials, you are respectful of others’ privacy, and you do not violate anyone’s IP, including ours. Your feedback needs to be relevant to the UK casino industry.

We reserve the right to monitor and edit your submitted content, refuse to publish it altogether, terminate your account or report illegal activities to the proper authorities, if we see fit.

9.4. Consequences of Violations

Your account and/or access to our site can be temporarily or permanently suspended, we can delete your feedback or your entries, and, in severe cases, where we call upon the UK authorities, we can trigger legal action and ask for damages and/or injunctive relief.

10. External Sources & Third-Party Websites

10.1. Links to Casino Operators

Our site has links that redirect you to the UK casino brands we review and rate. Once you click those links, you leave CasinoAlpha, and you are under the obligation to follow the Terms and Conditions and Privacy Policy stipulations of that specific casino site.

CasinoAlpha is not responsible or liable for the accuracy of the content on third-party UK casino sites, their privacy practices, their security protocols, their products and transactions, any losses or damages you might incur while active on their site or any incomplete data for their advertised bonuses. We are also not responsible or liable for their compliance or non-compliance with the current gambling laws.

10.2. Affiliate Link Disclosure

Many of the links on CasinoAlpha are affiliate links. When you click on these links, we may earn a commission from the UK casino we partner with.

10.3. Link Verification

Even though we apply strict security checks, we cannot guarantee that all the UK casinos listed are well standing, that they provide accurate content, that they don’t intend any malice or that they can accept players from your geographical jurisdiction.

It is your responsibility to click on links with caution, check for HTTPS and a valid SSL certificate, read and apply the terms of the casino and make an independent check on the casino licensing before you register.

10.4. Linking to CasinoAlpha

You may link to our Website if:

• The links do not propose false information or present a fake endorsement on our side
• The links are not damaging our brand reputation
• The link sharing complies with the law
• The links are not any any way misleading or deceptive

We can remove the links or the linking permission at any time, at our discretion, without prior notice. You are not allowed to frame or embed our product in an unauthorised manner, misrepresent us and our partnerships, use the links to create unfair competition, deep linking by bypassing the rules in these terms or share our content on illegal, defamatory or offensive sites.

11. No Gambling Service is Provided

11.1. Information Only

We are an informational service only. We do not offer any type of gambling, betting, or gaming services, we do not accept wagers or bets, we can’t proccess deposits or withdrawals, we cannot hold player funds, we do not operate casino games, we have no authority to issue casino licenses. We cannot act as a gambling intermediary or guarantee wins.

11.2. No Payment Processing

We will not and we cannot handle gambling transactions, hold and store card information, act as a gambling payment processor, and we cannot access or see your casino funds.

All gambling transactions occur directly between you and the UK casino operator.

11.3. Direct Relationship with Casinos

Once you sign up for a casino, using our links, you establish a relationship between you and that specific UK casino. At that point, you are bound to their Terms & Conditions, and all the communications and disputes have to happen with them. We are not an active part of your gambling activities, and we do not hold any control over the casinos’ operations, policies, or decisions.

12. Complaints & Dispute Resolutions

12.1. Our Role

CasinoAlpha is not an Alternative Dispute Resolution (ADR) provider, and we are not a mediator in your casino disputes. We cannot force casinos to pay refunds, we cannot officially investigate a complaint, we cannot make binding legal decisions in a player-casino arbitration or elsewhere, and we don’t have the right to act as a legal representative.

12.2. Steps for Casino Disputes

There are four recommended steps you need to complete when you want to instigate a dispute resolution with a UK casino operator.

Step 1: Discuss your issue with the customer support representative. Add all the details of your issue, such as account or transaction IDs, dates, logs, screenshots, etc. If the issue does not solve itself there, request an escalation after you have kept a log of your support chats.

Step 2: Request a line of communication with the casino manager, a VIP manager or a representative of the casino compliance team. When presenting your argument, quote the casino T&Cs, and, again, keep a full log of your chats at this later stage.

Step 3: Contact the UKGC, file a complaint using the steps they provide you on the official site. They’ll ask for all your documentation and chat logs, so present those in totality. They will guide you through the standard ADR process. Click through this link to get to the specific UKGC tab for your issue.

Step 4: Contact an independent ADR provider that can help you with a resolution to your issue. You can try eCOGRA or IBAS UK.

12.3. Reporting to CasinoAlpha

Even if we have no authority to resolve a dispute, we want to be informed of serious issues. You can contact us and include details about a specific UK provider, explain what the complaint relates to (non-payment, unfair terms, technical issues, or something else), add details like screenshots, emails, transaction records, include the steps you took to try to fix the lingering issue and explain your desired outcome.

We can take into account your situation and modify the casino review and/or rating once we verify that your situation was unacceptable. This includes us contacting you to ask for more details and lay together your situation with our review documentation. In serious cases, we might even delist the casino from our website.

CasinoAlpha is not able to and will not intervene directly in your dispute with the UK operator, guarantee a positive resolution, provide any legal advice or be responsible for the actions of a casino operator.

12.4. Liability Limitations

CasinoAlpha does not assume liability when you engage in a dispute with a UK casino operator, when a casino fails to pay your winnings, if the casino engages in fraud, theft or any type of misconduct, or when they have a technical error. CasinoAlpha does not assume liability in cases where the UK operator confiscates your funds, when you lose money on gambling activities, when you play at a casino with predatory terms and when your payments are delayed or deleted.

You use casino services entirely at your own risk.

13. Disclaimers and Limitations of Liability

13.1. “As-is” and “As available ” Disclaimer

OUR WEBSITE AND ALL CONTENT ARE PROVIDED “AS-IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS DESCRIBED BELOW.

Accepted instances are warranties of merchantability, fitness for a specific purpose, non-infringement, accuracy and reliability, error-free operations, lack of harmful virus software, timeliness and factuality of data.

We cannot guarantee that our website will meet your requirements or expectations, that data will always be accurate, complete, or current, that our posts will not contain errors, that are servers are fully secure, or that the casino you choose from our recommendations will work well for you. CasinoAlpha also cannot guarantee that you will win money if you gamble online.

13.2. No Professional Advice

The content on CasinoAlpha is purely informational and for entertainment purposes only. Our content and commentary are not financial, legal or professional gambling advice, and it will not “secure you casino wins”. We do not provide tax advice, we do not guarantee success, and we do not endorse gambling, it is solely your choice.

If you are facing an issue related to casinos, you should consult qualified professionals for advice specific to your situation. Relying strictly on our review opinions is not recommended. You should approach your casino decisions with diligence and do your own research, and only then make an informed decision.

13.3. Third-Party Content Disclaimer

We have no responsibility or liability for the accuracy levels of the information on third-party sites, user commentary, sites we linked to, as sources or otherwise, advertising from other sites, the fairness of casino operators or data breaches and/or security issues from distinct parties.

13.4. Gambling Risks Disclaimer

Gambling involves losses. This is why you should only partake in it for entertainment purposes only. You should not ever gamble with money you cannot afford to lose, especially considering that all casinos apply a House Edge, a value that determines your total losses, over a long-term period. Never chase your losses, since that will only multiply them. Gambling can be seriously addictive.

CasinoAlpha is not responsible for the losses you incur when you gamble, any harm coming from addiction, financial, professional or personal issues from gambling, or any decision you make based on our content. We are not liable for your expectations to win while playing at UK online casinos.

Please gamble responsibly!

We recommend these resources if you encounter a gambling issue:

• GamCare UK – 0808 8020 133 | www.gamcare.org.uk
• National Gambling Helpline UK – 0808 8020 133
• BeGambleAware – www.begambleaware.org
• Gambling Therapy – www.gamblingtherapy.org
• Gamblers Anonymous – www.gamblersanonymous.org.uk
• For self-exclusion, please use GAMSTOP UK – www.gamstop.co.uk

Check out our responsible gambling guide for more detailed articles on these issues and prevention tactics.

13.5. Limitation of Liability

To the maximum extent permitted by law: CasinoAlpha, its owners, directors, employees, affiliates and agents are not liable for any loss in revenue and/or profits, any business interruptions, any data lost or the cost of substitute services.

CasinoAlpha is not liable for indirect, incidental, consequential or punitive damages as a result of a person or entity using the website, reliance on the data we present, unauthorised data mishandling, errors in the content presented, personal or property damages or loss of goodwill.

Even if we or you have been advised of the possibility of such damages

13.6. Maximum Liability Cap

In cases where the jurisdiction does not allow exclusion of liability, our claims will not exceed £100 (GBP) / $100 (USD) / €100 (EUR) or the amount you paid us in the past 12 months, if that is the case. Since we are a free-to-use service, this will typically be zero (£0)

13.7. Force Majeure

CasinoALpha is not liable for delays and issues in cases beyond our reasonable control, such as natural disasters, pandemics, epidemics, acts of God, war, terrorism, civil unrest, riots, government actions, internet service failures, power outages, hacking, cyberattacks, DDoS attacks, strikes, labour disputes, acts/omissions of third parties.

13.8. Jurisdictional Variations

In the case that a jurisdiction does not allow the claims of limitations of liability, the following applies:

• The statements in these Terms apply to the maximum extent permitted by the law
• Invalid provisions ndo ot affect valid provisions
• We reserve all defences permitted under the law

14. Indemnification

14.1. Your Indemnification Obligation

You agree to indemnify, defend and hold CasinoAlphja harmless, along with their parent companies, subsidiaries, affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, and subcontractors, from claims for damage, loss, liability, costs incurred, and expenses from cases of:

• Site misuse
• T&C violations
• Third-party rights violations
• User content submissions that do not conform to the required guidelines
• Losses from your gambling activities
• Misuse of affiliate links
• IP infringement
• Fraud or illegal activities
• Warranty breaches
• Violations of current law

14.2. Defence and Settlement

We reserve the right to assume defence and control in any indemnification on your part, require your full cooperation in this defence, and refuse any settlements that admit liability and/or impose obligations on us.

You are not permitted to settle a claim without prior consent, admit liability on our behalf or make any harmful statement against our reputation and best interest.

15. Malware and Security Warnings

15.1. Security Disclaimer

Even if our site employs high-end security measures, we do not guarantee that the site is free from viruses, malware, trojans, or other harmful components, that your device won’t be harmed by our website, that your data is fully protected from data breaches or that all the third-party sites are safe and secure.

15.2. Your Security Responsibilities

You are responsible for using anti-virus software on your devices, setting and using security protections from firewalls, keeping your systems updated, picking strong passwords, using email attachments cautiously, securing your devices with strong passcodes, being discreet with your login credentials and logging out as soon as you finish your sessions if you use a shared or a public device.

15.3. Phishing Warning

CasinoAlpha will never request email or password data from you, your card details, your emails, your personal data, or your social media handles. We won’t contact you with links, calls, or send you any malicious attachments.

The only legitimate and expected communications we can offer are the updates from our newsletter, which we will only receive if you are subscribed, support responses if you had contacted us prior with an issue, or privacy policy and T&Cs updates, only if they are major.

In case you receive a suspicious message that looks like it is impersonating our project or us:

• Do not click on any link
• Do not download any attachment
• Do not send any data that belongs to you
• Verify the user who is contacting you
• Report this phishing attempt to us
• Report the phishing attempt to the UK authorities at www.actionfraud.police.uk/

15.4. Casino Phishing Scams

The most obvious red flags you should be very cautious of are:

• Fake emails claiming casino bonuses verification
• Messages about payment details that are “urgent”
• Suspicious links
• Offers that guarantee wins or great offers
• Requests to complete your KYC outside the casino site

Always make your sensitive data moves directly on the casino site or app, while logged in. If you are suspicious of anything, contact and confirm your doubts with the support agents and check the casino’s social media pages for updates.

15.5. Reporting Security Issues

In case you see or suppose we have a serious security vulnerability on our site, please contact us, provide all the details and do not share the issue publicly. We will promptly investigate the issue you have highlighted, we will take the necessary action to fix it, and we will inform you of the situation’s resolution.

15.6. Parental Controls

We recommend the following tools to prevent minors from accessing gambling:

• Net Nanny: www.netnanny.com
• Qustodio: www.qustodio.com
• Norton Family: family.norton.com
• Built-in OS Controls: Windows Family Safety, macOS Parental Controls, iOS Screen Time and Android Family Link

You can up your protection level by enabling Safe Search on your preferred browser, and use safety browser extensions like BlockSite or Cold Turkey.

16. Our Commitment to Responsible Gambling

16.1. Our Commitment

We are committed to your safety and your right to gamble safely, as well as protecting individuals from vulnerable categories. All casinos we list on CasinoAlpha UK have a set of responsible gambling features and tools. We create proprietary educational content on gambling risks, we link you to helpful gambling resources, we do not target our service to minors or people affected by gambling addictions, and we comply with the latest industry code standards for safety. We promote self-exclusion as a mechanism to escape gambling addiction and encourage that each of our site users sets gambling limits before they make their first wager.

16.2. Responsible Gambling Features We Evaluate

CasinoAlpha looks at deposit limits (from daily, up to monthly), loss, wager, session time limits, self-exclusion options, be they temporary or permanent, reality check pop-ups, access to responsible gambling NGOs, the age verification process, cool off periods and account closure ease.

16.3. Warning Signs of Problem Gambling

If you find yourself doing any of the following patterns of behaviour, you should seek help immediately regarding your gambling routines:

• Gamble with money you can’t afford
• Chase losses
• Lie to your close ones about your gambling spending
• Neglect work, school, or family responsibilities
• Feel distressed, anxious, or depressed
• Borrow money or sell possessions
• Gamble to escape problems or relieve negative emotions
• You have tried to stop gambling, but you can’t

16.4. Help and Support Resources

Here is the shortlist of 24/7 helplines in the UK:

• National Gambling Helpline: 0808 8020 133
• GamCare: www.gamcare.org.uk | 0808 8020 133
• BeGambleAware: www.begambleaware.org
• Gamblers Anonymous UK: www.gamblersanonymous.org.uk

16.5. Self-Exclusion Programs

For UK players, the national self-exclusion scheme is GAMSTOP, which you can visit and use by going to their official site www.gamstop.co.uk.

16.6. Setting Limits

CasinoAlpha recommends you set your gambling budget, calculating what you can afford to lose. Then, think and decide how much time you can set aside from your week to gamble. Once you have these values, you can set a loss limit at the UK casino of your choice. Once this limit is set, you cannot gamble over that limit. If you are on a winning streak, stop early and consider stopping while you are ahead, before the losses appear.

You should never chase your losses, gamble borrowed money, never play casino games in a bad mood or intoxicated, and never consider it as an income source.

16.7. More Resources

Visit our dedicated CasinoAlpha Responsible Gambling page to better understand gambling addiction, tips on how to play safely at UK casinos, how you set your limits, how you use your self-help tools, what organisations you can reach out to, and guidance if your friend or family member is battling such an addiction.

17. Governing Law And Dispute Resolution

17.1. Applicable Law

These terms are governed in accordance with the Laws of England and Wales. This holds true for their current form and any other update to their form that might come up sometime in the future. The only exceptions are conflict of law principles or the stipulations of the United Nations Convention on Contracts for the International Sale of Goods (CISG).

17.2. Jurisdiction and Venue

Once you use our site, you agree that any disputes with us will be resolved solely in the courts of England and Wales, you submit to your personal jurisdiction to these official bodies, and you waive any objection to venue or forum non conveniens

17.3. Alternative Dispute Resolution

Before acting on court proceedings, the parties agree to an informal negotiation through our Contact page, with a period of 30 days as a set timeframe. If the informal negotiation fails, parties can look for a neutral mediator, the services of which will be paid in equal amounts by the parties involved.

17.4. Arbitration Clause

Any dispute, controversy, or claim as a result of interaction with our T&C (even negative cases like breach, termination, or validity) will be resolved by binding arbitration under the Laws of the United Kingdom.

Either party may seek injunctive relief in court for IP clashes or infringement, or confidentiality breaches.

17.5. Class Action Waiver

The use of our service or browsing of our site represents your formal consent to resolve your disputes with us on an individual level only. This means no class action, no consolidation and no representative of another party is allowed in any potential disputes.

If this waiver is found unenforceable, the arbitration clause does not apply to that dispute.

17.6. Limitation Period

Dispute claims can only be brought within one (1) year from the time the cause of the claim arises. Once this timeframe is set, your claim will automatically be barred.

18. Modifications to These Terms

18.1. Right to Modify

We reserve the right to modify, amend, or replace these Terms at any time, at our sole discretion. The most common reasons for us changing our terms are legal changes, new services we bring to our users, security updates, correcting previous errors found in these terms or the application of industry best practices.

18.2. Notice of Changes

The material changes you might see are mentioned on our homepage through a disclaimer or a pop-up. If you are an email subscriber, you will also see it there, and these mentions will be active for 30 days after the massive change has taken place.

For minor updates, you see the date of the last edit at the beginning of the page, and the changes are always effective immediately after posting.

18.3. Your Options

If you disagree with any of the provisions or concepts in these terms, you should stop using our service immediately, delete any related accounts, and you can contact us and request the deletion of your personal data. If you continue to use our service, you accept these terms and all the binding elements in them

18.4. Historical Versions

If you are inclined to, you can request the older versions of our Terms & Conditions by contacting us with a message asking for those copies.

19. Severability and Waiver

19.1. Severability

In case any details in these T&Cs are found invalid, illegal or impossible to enforce, we will take action and immediately modify the Terms to the legal equivalent, with a new proper intent. The rest of the T&C contract will remain in full force and effect, and is not affected in its validity by the change needed.

19.2. Waiver

Our failure or delay in enforcing any right or provision does not constitute a waiver of that right.

Any waiver that is valid should be in writing and signed by an authorised representative, and the waiver cannot breach our dispositions. The rights and remedies are cumulative and non-exclusive.

20. Entire Agreement

20.1. Complete Understanding

The stipulations of these terms come together and in conjunction with our Privacy Policy, our Editorial Policy, and other policies we reference throughout the site.

This constitutes your entire agreement between you, the user, and CasinoAlpha, superseding all prior agreements, communications, proposals or verbal and written understandings.

20.2. Relationship of Parties

Our Terms and Conditions and your agreement to them are not a partnership or joint venture between you and our team. It also does not constitute an employment relationship, an agency or sales relationship and does not incur any financial duties. You, the independent user, are not bound to CasinoAlpha, and you have no authority over CasinoAlpha.

20.3. No Third-Party Beneficiaries

These Terms and Conditions are for the benefit of you and us, CasinoAlpha, only. No third party or UK casino operator has any right to enforce any provision within or outside these T&Cs.

21. Contact Information

For questions, concerns, or notices regarding these Terms, you can Contact Us via our page, or you can send us a message on social media.

21.1. Company Information

Legal Name: Extremoo Marketing SRL

Registration Number: J23/6289/2017

VAT Number: RO38630895

Website: casinoalpha.com/uk/

ACKNOWLEDGMENT

By entering, browsing, and using our site, you acknowledge and agree that:

• You have read, understood, and agree to be bound by our T&Cs.
• You have read and understood our Privacy Policy.
• You meet the minimum legal age to use gambling services in the UK, over 18.
• You will comply with all applicable UK laws
• You understand the risks of gambling
• You use casino services at your own risk

If you do not agree with any of these provisions, you should not access or use CasinoAlpha or related products.

Last updated: 2025