Terms and Conditions
This document outlines the legal agreement between you and CasinoAlpha when you access our website and services. By continuing to use our website, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions in their entirety.
1. Introduction and acceptance
1.1. Agreement to Terms
These Terms and Conditions (also referred to as “Terms,” “T&C,” or “Agreement”) are a legally binding agreement between you (also known as “User,” “you,” or “your”, throughout the text) and CasinoAlpha, (reffered through the text as “we,” “us,” or “our”). This legally binds your access to and use of the website CasinoAlpha, including all subdomains, content, features, and services (collectively, all the “Website” features and tabs).
By accessing or using CasinoAlpha, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with any of the following terms, you should close the site immediately.
1.2. Legal Capacity
To use CasinoAlpha, you must warrant that:
- You are 18 years old or older than that.
- You are legally capacitated of entering a binding legal agreement.
- You are not prohibited from accessing information relating to online gambling by the current law in your jurisdiction.
- If we require data from you, you shall provide accurate and true data.
1.3. Modifications
We can change these Terms at any time, without prior notification. If the changes are material in nature, we will either let you know by:
- A disclaimer on our site’s pages
- An email, if you are one of our newsletter subscribers
- Leave a notice on our Last Update section at the top of this page.
It falls within your responsibility to review these Terms and see the changes made. If you continue using our site after these modifications, you grant your agreement to them.
2. Definitions
Wherever you see the following terminology throughout these terms, they refer to the following:
- Affiliate Links: Active hyperlinks present on our site that might generate revenue when you sign up and play at the UK casinos you see presented on our site.
- Casino Operator: UK casino websites listed on CasinoAlpha or present in the UK market.
- Content: All text, images, videos, data, graphics, logos, and materials present on CasinoAlpha UK, including long-form content formats like reviews, articles, guides, and databases.
- Intellectual Property:
- All proprietary materials of CasinoAlpha, copyrights, trademarks, patents, and trade secrets.
- Personal Data: Information defined in our Privacy Policy.
- Services: All information from reviews, guides, comparisons, ranks and other resources you find on CasinoAlpha.
- User Content: All content submitted to our site by our users, be it comments, reviews, feedback and other contributions.
- “We,” “Us,” “Our” all refer to CasinoAlpha.
- “You,” “Your” refers to the individual or entity accessing or using our website.
3. About CasinoAlpha
3.1. The Nature of Our Services
CasinoAlpha is an independent information hub and review platform focused on UK online casino evaluation, comparison, and education.
What we are:
- An affiliate marketing website
- An independent review and comparison service
- A source of gambling information and education
- A platform connecting users with licensed casino operators
What we aren’t:
- A gambling operator or online casino
- A gambling service provider
- A payment processor for gambling transactions
- An Alternative Dispute Resolution (ADR) provider
- A gambling license authority or regulatory body
- A mediator for casino disputes
3.2. No Gambling Services Present
We do not offer gambling games or other gambling services. Thus, you cannot place any bets or wagers, we cannot process any payments, and we do not hold any active gambling license.
In the same manner, we cannot intermediate gambling transactions, handle your gambling funds, or issue any payout. If you want to engage in such activities, you need to sign up to a UK online casino.
3.3. Independent Operation
CasinoAlpha operates is and works independently from the UK casino operators we review. We have and enforce editorial independence in our evaluations, ratings, and recommendations.
As described in Section 6, we do have affiliate partnerships with casinos. They do not influence or compromise our editorial integrity.
4. Age Eligibility Requirements
4.1. Age Restriction: 18+ ONLY
CasinoAlpha’s platform is STRICTLY aimed at people 18 years or older.
If you decide to use our website, you confirm that you meet the minimum age requirement. If you are under 18, you shouldn’t access our platform or share any personal data with us. We are NOT responsible if people under 18 years old decide to use our platform without permission.
4.3. Verification
CasinoAlpha reserves the right to check our visitors’ age and identity and ask for their personal documents to confirm if they are indeed eligible. We can also block and end visitors’ permission if we can’t verify their eligibility.
5. Intellectual Property Rights
5.1. Ownership
CasinoAlpha owns the entire content present on our pages. It belongs to our brand and to our parent company, Extremoo Marketing. All our content is protected by international copyright laws.
5.2. License
Our readers get access to our website for personal use, as long as they only have non-commercial intentions. One is allowed to print our pages and share our link, as long as trademark attribution is ensured
One is not allowed under any circumstances to copy, reproduce, distribute, or republish CasinoAlpha’s content. Also, they are not allowed to modify, adapt, or translate any content present on our website. One also can’t mirror CasinoAlpha’s content on other platforms. One is also strictly forbidden to create competing services using our IP.
5.3. User-Generated Content
All the content submitted by users to us provides us with a universal, free-of-use license for us. We have the right to display, reproduce, modify, adapt, and publish any content offered to us. We also have the right to translate the content and create additional new content from what we receive. We reserve the right to remove content as we see fit as well, and we are not obliged to publish or provide payment for the content we get.
Visitors keep ownership of your submissions, but represent and promise that the content you get is original and that you have the right to submit it. Then, the content can’t be illegal, harmful, or defamatory under any circumstances. The content also needs to follow the present T&Cs.
5.4. Trademark Policy
CasinoAlpha and its logos are registered trademarks and common law trademarks of our brand.
Using them for commercial aims without permission is forbidden and may lead to taking legal action.
Third-party trademarks shown on our website belong to their respective owners. We use them only for identification, and this does not mean endorsement, affiliation, or sponsorship.
5.5. Copyright Infringement & DMCA Compliance
We always respect intellectual property rights. If you think that any content present on our platform violates your copyright, contact our team. When you send us your message, please include what copyrighted work is being infringed, as this information is significant, as well as where the infringing material is present. You need to also offer us our contact details and a statement that confirms you believe in good faith that the use is unauthorised. It should also include a statement from you under pentalty and perjury that your claim is accurate. You also need to include your signature.
After we have all the significant details, we will investigate and remove infringing content rapidly if the claim proves to be right.
5.6. Consequences of Infringement
One can be blocked immediately from accessing our platform if we believe they are engaging in unauthorised use of our intellectual property. We also have the right to seek legal action for any damage and get a court order to have you stop. Our team of experts can also claim recovery of lawyer fees, as well as require criminal prosecution.
We are vigilant to find if our content was scraped or republished anywhere. We also have zero tolerance for commercial or unauthorised use of our content. Trademark infringement is also not tolerated by CasinoAlpha’s team. One will also be questioned for trying to counterfeit our brand or attempting any action of database theft.
Affiliate Relationships & Material Disclosures
6.1. Affiliate Marketing Disclosure
We are a gambling affiliate website. We might earn commission when you sign up for the casino, using our links. Some recommendations we give you earn us a commission, some don’t. The structure of the financial deal differs from one UK operator to the next and never influences our ratings and rank placements.
6.2. How Affiliate Commissions Work
If you click our affiliate links, register a new account, make a deposit or make a wager, we may receive a Cost-Per-Acquisition payment (CPA), anywhere from £20 to £150 for each individual user. Your gambling activities total can be split into Revenue Share, anywhere between 20% and 40%, or the deal can be a hybrid between a CPA and a Revenue Share.
These deals do not increase your costs, affect your gambling eligibility, change the casino’s obligations towards you, or make any compromise game fairness.
6.3. Editorial Independence
Even if we have a financial deal, we maintain the same objective methodology based on 47 factors, using transparent casino criteria, and admit our commissions honestly.
Our casino reviews are based on facts we collect in the testing stage, starting from licensing, SSL & data encryption, game selections, payment processing, customer support, user experience quality, responsible gambling tools, and company reputation, based on prior user complaints. You can check our full breakdown of our Editorial Policy.
6.4. No Guarantees of Operator Performance
CasinoAlpha cannot and will not guarantee casino operator performance. We are not responsible for their actions, and we do not fully endorse all aspects they present, especially their policies and practices. There is no guarantee that you can win while using their site or their bonuses.
It is your obligation to read the casino terms and bonus terms, understand what wagering level is required to finish playing, do a double check on their licensing, and be responsible and informed when you gamble.
6.5. Sponsored Content
If we post Sponsored Content on CasinoAlpha, it will be marked as any of the following: “Sponsored”, “Paid Promotion”, “Advertisement”, “Ad”, “Featured Partner”, or “Exclusive Offer”.
Even if you see Sponsored Content, the methodology for its creation is the same, and follows the same high-pressure editorial standards. The same goes for content without a label, with or without an affiliate link.
6.6. Regulatory Compliance
We comply with the USA Federal Trade Commission (FTC), specifically 16 CFR 255, the UK CAP Code of the Advertising Standards Authority, the UK Committee of Advertising Practice Standards, the UK’s 2015 Consumer Rights Act, articles 13 and 14 of the EU’s GDPR, and last, but not least, the Gambling Commission’s Social Responsibility Code.
7. Disclaimers on Casino Information and Accuracy
7.1. Best Efforts Standard
We try to always provide fresh and accurate information about casino operators, from their licensing, games, bonuses, payment gateways & payment processing, customer support and site security.
We are unable to guarantee that all information published on the website is accurate, current, meets your specific queries, is error-free completely or that the casino hasn’t changed some of their policies or services.
7.2. Bonus Terms Disclaimer
All the bonus terms you see posted on CasinoAlpha are subject to change at the sole discretion of the casino operator, so our bonus descriptions and the bonus texts on the casino site might differ. These cases happen because operators change their promotions frequently, due to time restrictions, jurisdictions, payment limits, and so on. We might encounter an error or change our review opinion, so these might affect our presentation of the bonus terms.
It is your responsibility to read the casino’s terms before claiming the bonus, especially the wagering requirements, from 20x to 50x the amount received, which games are excluded from bonus play, how much you can bet at once, usually capped at £5, when the bonus expires, usually under 30 days, and what withdrawal limits you need to follow. If any detail is unclear, you should contact the casino’s support centre.
CasinoAlpha is not liable if:
- You misread or misunderstood the bonus terms.
- You lose your bonuses due to term violations.
- You open a dispute between you and a UK casino.
- The casino changes the bonus rules after marketing them.
- You broke the boundary of bonus eligibility, including geographic restrictions.
7.3. Information Sources
We collect our data from our direct communications with casino operators, public data sites, our testing process, user reports and regulatory databases.
8. Licensing Standards and Compliance Checks
8.1. Listing Criteria
CasinoAlpha lists ONLY casino operators that hold valid licenses from the UKGC.
8.2. Verification Process
We need to make sure that every casino we test and list has a valid, active license. We also ensure the brand doesn’t have any sanctions applied by the UKGC, and that they hold fair gaming certifications, such as eCOGRA and iTech Labs.
8.3. Continuous Monitoring
We keep monitoring our casino reviews post-publishing in order to make sure the licenses remain valid and that no sanctions are applied. We also ensure there aren’t any severe and repetitive player complaints.
8.4. Casino Removal Policy
We immediately remove or flag casinos if their license is suspended or if they don’t pay earnings to players.
8.5. No Regulatory Licensing Authority
Readers should remember that CasinoAlpha isn’t a licensing authority or an official dispute resolution provider. If gamblers have any complaints about casinos’ licensing, they need to get in touch with the UKGC.
8.6. License Status Disclaimers
CasinoAlpha always displays license information to help gamblers out, but it’s ultimately their responsibility to check the license status and look at the casino’s website to verify the most recent information. It is also part of your responsibilities to check the license validity with the UKGC.
CasinoAlpha can’t be held responsible for any changes in license status that arise after we have already published content on a casino brand. We are also not responsible for delays in updating information or the presence of mistakes regarding licensing data.
9. User Conduct & Prohibited Actions
9.1. Acceptable Use
Visitors are allowed to use our platform in order to find relevant information about online casinos, read reviews, ranks, guides, and comparisons, learn about gambling strategies and rules, look for gambling resources, or subscribe to our newsletter.
One is not allowed to use our platform to violate any applicable local or national law. They are also not allowed to infringe on our IPs, engage in fraud, or take deceptive actions. They can’t engage in terrorist actions or money laundering, nor can they gamble illegally.
Technical abuse is forbidden.
Visitors can’t hack, scrape, or crawl our platform, access the website from bots/spiders/robots, attempt to gain access to CasinoAlpha’s database, introduce malware, or interfere in any way with our servers. Security breaches or reverse engineering are also strictly forbidden.
When one uses our website, they can’t post false or defamatory content of any kind. They also can’t harass, threaten, bully, or abuse the system. Spam is also forbidden.
Readers also can’t impersonate staff, dox, post explicit sexual content, or submit discriminatory/offensive content.
Commercial abuse is also forbidden.
Visitors are not allowed to reuse CasinoAlpha’s content without our permission, nor are they allowed to use our databse for derivate work, resell/redistribute content, or try to obscure our copyright attributions.
9.2. User Content Guidelines
All the reviews and feedback received should be truthful, informational, authentic, non-offensive, respectful of privacy, and not violate anyone’s IP. One’s feedback must be relevant to the UK casino industry.
CasinoAlpha may monitor or edit submissions, refuse publication, terminate accounts, or report illegal activities where needed.
9.3. Consequences of Violations
One’s account and/or access can be suspended or terminated; submissions deleted; and, in severe cases, legal action can be taken with claims for damages and/or injunctive relief.
10. External Sources & Third-Party Websites
10.1. Links to Casino Operators
Our site has links that redirect you to the UK casino brands we review and rate. Once you click those links, you leave CasinoAlpha, and you are under the obligation to follow the Terms and Conditions and Privacy Policy stipulations of that specific casino site.
CasinoAlpha is not responsible or liable for the accuracy of the content on third-party UK casino sites, their privacy practices, their security protocols, their products and transactions, any losses or damages you might incur while active on their site or any incomplete data for their advertised bonuses. We are also not responsible or liable for their compliance or non-compliance with the current gambling laws.
10.2. Affiliate Link Disclosure
Many of the links on CasinoAlpha are affiliate links. When you click on these links, we may earn a commission from the UK casino we partner with.
10.3. Link Verification
Even though we apply strict security checks, we cannot guarantee that all the UK casinos listed are well standing, that they provide accurate content, that they don’t intend any malice or that they can accept players from your geographical jurisdiction.
It is your responsibility to click on links with caution, check for HTTPS and a valid SSL certificate, read and apply the terms of the casino and make an independent check on the casino licensing before you register.
10.4. Linking to CasinoAlpha
You may link to our Website if:
- The links do not propose false information or present a fake endorsement on our side
- The links are not damaging our brand reputation
- The link sharing complies with the law
- The links are not any any way misleading or deceptive
We can remove the links or the linking permission at any time, at our discretion, without prior notice. You are not allowed to frame or embed our product in an unauthorised manner, misrepresent us and our partnerships, use the links to create unfair competition, deep linking by bypassing the rules in these terms or share our content on illegal, defamatory or offensive sites.
11. No Gambling Service is Provided
11.1. Information Only
CasinoAlpha’s main aim is to inform players on different topics. We don’t provide gambling or gaming services of any sort. Thus, players can’t place wagers on our website, nor deposit money or access their wallets from any casinos. We also don’t act as a gambling intermediary between gamblers and casino brands. We aren’t able to guarantee earning outcomes in any game rounds.
11.2. No Payment Processing
CasinoAlpha doesn’t handle gambling transactions, store card information or act as a wagering trafer processor, or access your funds from any casinos. All the gambling payments happen strictly between players and casino platforms.
11.3. Direct Relationship with Casinos
After visitors sign up to a casino using one of our links, they agree to establish a relationship with that brand. They are then bound by the said casino’s T&Cs, and all the communication and disputes must take place with them. CasinoAlpha can’t control casino processes, policies, or relevant decisions.
12. Complaints & Dispute Resolutions
12.1. Our Role
CasinoAlpha is not an Alternative Dispute Resolution (ADR) provider, and we are not a mediator in your casino disputes. We cannot force casinos to pay refunds, we cannot officially investigate a complaint, we cannot make binding legal decisions in a player-casino arbitration or elsewhere, and we don’t have the right to act as a legal representative.
12.2. Steps for Casino Disputes
There are four recommended steps you need to complete when you want to instigate a dispute resolution with a UK casino operator.
- Step 1: Discuss your issue with the customer support representative. Add all the details of your issue, such as account or transaction IDs, dates, logs, screenshots, etc. If the issue does not solve itself there, request an escalation after you have kept a log of your support chats.
- Step 2: Request a line of communication with the casino manager, a VIP manager or a representative of the casino compliance team. When presenting your argument, quote the casino T&Cs, and, again, keep a full log of your chats at this later stage.
- Step 3: Contact the UKGC, file a complaint using the steps they provide you on the official site. They’ll ask for all your documentation and chat logs, so present those in totality. They will guide you through the standard ADR process. Click through this link to get to the specific UKGC tab for your issue.
- Step 4: Contact an independent ADR provider that can help you with a resolution to your issue. You can try eCOGRA or IBAS UK.
12.3. Reporting to CasinoAlpha
Even if we have no authority to resolve a dispute, we want to be informed of serious issues. You can contact us and include details about a specific UK provider, explain what the complaint relates to (non-payment, unfair terms, technical issues, or something else), add details like screenshots, emails, transaction records, include the steps you took to try to fix the lingering issue, and explain your desired outcome.
We can take into account your situation and modify the casino review and/or rating once we verify that your situation was unacceptable. This includes us contacting you to ask for more details and lay out your situation with our review documentation. In serious cases, we might even delist the casino from our website.
CasinoAlpha is not able to and will not intervene directly in your dispute with the UK operator, guarantee a positive resolution, provide any legal advice or be responsible for the actions of a casino operator.
12.4. Liability Limitations
CasinoAlpha does not assume liability when you engage in a dispute with a UK casino operator, when a casino fails to pay your winnings, if the casino engages in fraud, theft, or any type of misconduct, or when they have a technical error. CasinoAlpha does not assume liability in cases where the UK operator confiscates your funds, when you lose money on gambling activities, when you play at a casino with predatory terms, and when your payments are delayed or deleted.
You use casino services entirely at your own risk.
13. Disclaimers and Limitations of Liability
13.1. “As-is” and “As available ” Disclaimer
OUR WEBSITE AND ALL CONTENT ARE PROVIDED “AS-IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS DESCRIBED BELOW.
Accepted instances are warranties of merchantability, fitness for a specific purpose, non-infringement, accuracy and reliability, error-free operations, lack of harmful virus software, timeliness and factuality of data.
We cannot guarantee that our website will meet your requirements or expectations, that data will always be accurate, complete, or current, that our posts will not contain errors, that are servers are fully secure, or that the casino you choose from our recommendations will work well for you. CasinoAlpha also cannot guarantee that you will win money if you gamble online.
13.2. No Professional Advice
The content on CasinoAlpha is purely informational and for entertainment purposes only. Our content and commentary are not financial, legal or professional gambling advice, and it will not “secure you casino wins”. We do not provide tax advice, we do not guarantee success, and we do not endorse gambling, it is solely your choice.
If you are facing an issue related to casinos, you should consult qualified professionals for advice specific to your situation. Relying strictly on our review opinions is not recommended. You should approach your casino decisions with diligence and do your own research, and only then make an informed decision.
13.3. Third-Party Content Disclaimer
We have no responsibility or liability for the accuracy levels of the information on third-party sites, user commentary, sites we linked to, as sources or otherwise, advertising from other sites, the fairness of casino operators or data breaches and/or security issues from distinct parties.
13.4. Gambling Risks Disclaimer
Gambling involves losses. This is why you should only partake in it for entertainment purposes only. You should not ever gamble with money you cannot afford to lose, especially considering that all casinos apply a House Edge, a value that determines your total losses, over a long-term period. Never chase your losses, since that will only multiply them. Gambling can be seriously addictive.
CasinoAlpha is not responsible for the losses you incur when you gamble, any harm coming from addiction, financial, professional or personal issues from gambling, or any decision you make based on our content. We are not liable for your expectations to win while playing at UK online casinos.
Please gamble responsibly!
We recommend these resources if you encounter a gambling issue:
- GamCare UK – 0808 8020 133 | www.gamcare.org.uk
- National Gambling Helpline UK – 0808 8020 133
- BeGambleAware – www.begambleaware.org
- Gambling Therapy – www.gamblingtherapy.org
- Gamblers Anonymous – www.gamblersanonymous.org.uk
- For self-exclusion, please use GAMSTOP UK – www.gamstop.co.uk
Check out our responsible gambling guide for more detailed articles on these issues and prevention tactics.
13.5. Limitation of Liability
To the maximum extent permitted by law: CasinoAlpha, its owners, directors, employees, affiliates and agents are not liable for any loss in revenue and/or profits, any business interruptions, any data lost or the cost of substitute services.
CasinoAlpha is not liable for indirect, incidental, consequential or punitive damages as a result of a person or entity using the website, reliance on the data we present, unauthorised data mishandling, errors in the content presented, personal or property damages or loss of goodwill.
Even if we or you have been advised of the possibility of such damages
13.6. Maximum Liability Cap
In cases where the jurisdiction does not allow exclusion of liability, our claims will not exceed £100 (GBP) / $100 (USD) / €100 (EUR) or the amount you paid us in the past 12 months, if that is the case. Since we are a free-to-use service, this will typically be zero (£0)
13.7. Force Majeure
CasinoALpha is not liable for delays and issues in cases beyond our reasonable control, such as natural disasters, pandemics, epidemics, acts of God, war, terrorism, civil unrest, riots, government actions, internet service failures, power outages, hacking, cyberattacks, DDoS attacks, strikes, labour disputes, acts/omissions of third parties.
13.8. Jurisdictional Variations
In the case that a jurisdiction does not allow the claims of limitations of liability, the following applies:
- The statements in these Terms apply to the maximum extent permitted by the law
- Invalid provisions ndo ot affect valid provisions
- We reserve all defences permitted under the law
14. Indemnification
14.1. Your Indemnification Obligation
You agree to indemnify, defend and hold CasinoAlphja harmless, along with their parent companies, subsidiaries, affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, and subcontractors, from claims for damage, loss, liability, costs incurred, and expenses from cases of:
- Site misuse
- T&C violations
- Third-party rights violations
- User content submissions that do not conform to the required guidelines
- Losses from your gambling activities
- Misuse of affiliate links
- IP infringement
- Fraud or illegal activities
- Warranty breaches
- Violations of current law
14.2. Defence and Settlement
We reserve the right to assume defence and control in any indemnification on your part, require your full cooperation in this defence, and refuse any settlements that admit liability and/or impose obligations on us.
You are not permitted to settle a claim without prior consent, admit liability on our behalf or make any harmful statement against our reputation and best interest.
15. Malware and Security Warnings
15.1. Security Disclaimer
Even if our site employs high-end security measures, we do not guarantee that the site is free from viruses, malware, trojans, or other harmful components, that your device won’t be harmed by our website, that your data is fully protected from data breaches or that all the third-party sites are safe and secure.
15.2. Your Security Responsibilities
You are responsible for using anti-virus software on your devices, setting and using security protections from firewalls, keeping your systems updated, picking strong passwords, using email attachments cautiously, securing your devices with strong passcodes, being discreet with your login credentials and logging out as soon as you finish your sessions if you use a shared or a public device.
15.3. Phishing Warning
CasinoAlpha will never request email or password data from you, your card details, your emails, your personal data, or your social media handles. We won’t contact you with links, calls, or send you any malicious attachments.
The only legitimate and expected communications we can offer are the updates from our newsletter, which we will only receive if you are subscribed, support responses if you had contacted us prior with an issue, or privacy policy and T&Cs updates, only if they are major.
In case you receive a suspicious message that looks like it is impersonating our project or us:
- Do not click on any link
- Do not download any attachment
- Do not send any data that belongs to you
- Verify the user who is contacting you
- Report this phishing attempt to us
- Report the phishing attempt to the UK authorities at www.actionfraud.police.uk/
15.4. Casino Phishing Scams
The most obvious red flags you should be very cautious of are:
- Fake emails claiming casino bonuses verification
- Messages about payment details that are “urgent”
- Suspicious links
- Offers that guarantee wins or great offers
- Requests to complete your KYC outside the casino site
Always make your sensitive data moves directly on the casino site or app, while logged in. If you are suspicious of anything, contact and confirm your doubts with the support agents and check the casino’s social media pages for updates.
15.5. Reporting Security Issues
In case you see or suppose we have a serious security vulnerability on our site, please contact us, provide all the details and do not share the issue publicly. We will promptly investigate the issue you have highlighted, we will take the necessary action to fix it, and we will inform you of the situation’s resolution.
15.6. Parental Controls
We recommend the following tools to prevent minors from accessing gambling:
- Net Nanny: www.netnanny.com
- Qustodio: www.qustodio.com
- Norton Family: family.norton.com
- Built-in OS Controls: Windows Family Safety, macOS Parental Controls, iOS Screen Time and Android Family Link
You can up your protection level by enabling Safe Search on your preferred browser, and use safety browser extensions like BlockSite or Cold Turkey.
16. Our Commitment to Responsible Gambling
16.1. Our Commitment
We are committed to your safety and your right to gamble safely, as well as protecting individuals from vulnerable categories. All casinos we list on CasinoAlpha UK have a set of responsible gambling features and tools. We create proprietary educational content on gambling risks, we link you to helpful gambling resources, we do not target our service to minors or people affected by gambling addictions, and we comply with the latest industry code standards for safety. We promote self-exclusion as a mechanism to escape gambling addiction and encourage that each of our site users sets gambling limits before they make their first wager.
16.2. Responsible Gambling Features We Evaluate
CasinoAlpha looks at deposit limits (from daily, up to monthly), loss, wager, session time limits, self-exclusion options, be they temporary or permanent, reality check pop-ups, access to responsible gambling NGOs, the age verification process, cool off periods and account closure ease.
16.3. Warning Signs of Problem Gambling
If you find yourself doing any of the following patterns of behaviour, you should seek help immediately regarding your gambling routines:
- Gamble with money you can’t afford
- Chase losses
- Lie to your close ones about your gambling spending
- Neglect work, school, or family responsibilities
- Feel distressed, anxious, or depressed
- Borrow money or sell possessions
- Gamble to escape problems or relieve negative emotions
- You have tried to stop gambling, but you can’t
16.4. Help and Support Resources
Here is the shortlist of 24/7 helplines in the UK:
- National Gambling Helpline: 0808 8020 133
- GamCare: www.gamcare.org.uk | 0808 8020 133
- BeGambleAware: www.begambleaware.org
- Gamblers Anonymous UK: www.gamblersanonymous.org.uk
16.5. Self-Exclusion Programs
For UK players, the national self-exclusion scheme is GAMSTOP, which you can visit and use by going to their official site www.gamstop.co.uk.
16.6. Setting Limits
CasinoAlpha recommends you set your gambling budget, calculating what you can afford to lose. Then, think and decide how much time you can set aside from your week to gamble. Once you have these values, you can set a loss limit at the UK casino of your choice. Once this limit is set, you cannot gamble over that limit. If you are on a winning streak, stop early and consider stopping while you are ahead, before the losses appear.
You should never chase your losses, gamble borrowed money, never play casino games in a bad mood or intoxicated, and never consider it as an income source.
16.7. More Resources
Visit our dedicated CasinoAlpha Responsible Gambling page to better understand gambling addiction, tips on how to play safely at UK casinos, how you set your limits, how you use your self-help tools, what organisations you can reach out to, and guidance if your friend or family member is battling such an addiction.
17. Governing Law And Dispute Resolution
17.1. Applicable Law
These terms are governed in accordance with the Laws of England and Wales. This holds true for their current form and any other update to their form that might come up sometime in the future. The only exceptions are conflict of law principles or the stipulations of the United Nations Convention on Contracts for the International Sale of Goods (CISG).
17.2. Jurisdiction and Venue
Once you use our site, you agree that any disputes with us will be resolved solely in the courts of England and Wales, you submit to your personal jurisdiction to these official bodies, and you waive any objection to venue or forum non conveniens
17.3. Alternative Dispute Resolution
Before acting on court proceedings, the parties agree to an informal negotiation through our Contact page, with a period of 30 days as a set timeframe. If the informal negotiation fails, parties can look for a neutral mediator, the services of which will be paid in equal amounts by the parties involved.
17.4. Arbitration Clause
Any dispute, controversy, or claim as a result of interaction with our T&C (even negative cases like breach, termination, or validity) will be resolved by binding arbitration under the Laws of the United Kingdom.
Either party may seek injunctive relief in court for IP clashes or infringement, or confidentiality breaches.
17.5. Class Action Waiver
The use of our service or browsing of our site represents your formal consent to resolve your disputes with us on an individual level only. This means no class action, no consolidation and no representative of another party is allowed in any potential disputes.
If this waiver is found unenforceable, the arbitration clause does not apply to that dispute.
17.6. Limitation Period
Dispute claims can only be brought within one (1) year from the time the cause of the claim arises. Once this timeframe is set, your claim will automatically be barred.
18. Modifications to These Terms
18.1. Right to Modify
We reserve the right to modify, amend, or replace these Terms at any time, at our sole discretion. The most common reasons for us changing our terms are legal changes, new services we bring to our users, security updates, correcting previous errors found in these terms or the application of industry best practices.
18.2. Notice of Changes
The material changes you might see are mentioned on our homepage through a disclaimer or a pop-up. If you are an email subscriber, you will also see it there, and these mentions will be active for 30 days after the massive change has taken place.
For minor updates, you see the date of the last edit at the beginning of the page, and the changes are always effective immediately after posting.
18.3. Your Options
If you disagree with any of the provisions or concepts in these terms, you should stop using our service immediately, delete any related accounts, and you can contact us and request the deletion of your personal data. If you continue to use our service, you accept these terms and all the binding elements in them
18.4. Historical Versions
If you are inclined to, you can request the older versions of our Terms & Conditions by contacting us with a message asking for those copies.
19. Severability and Waiver
19.1. Severability
In case any details in these T&Cs are found invalid, illegal or impossible to enforce, we will take action and immediately modify the Terms to the legal equivalent, with a new proper intent. The rest of the T&C contract will remain in full force and effect, and is not affected in its validity by the change needed.
19.2. Waiver
Our failure or delay in enforcing any right or provision does not constitute a waiver of that right.
Any waiver that is valid should be in writing and signed by an authorised representative, and the waiver cannot breach our dispositions. The rights and remedies are cumulative and non-exclusive.
20. Entire Agreement
20.1. Complete Understanding
The stipulations of these terms come together and in conjunction with our Privacy Policy, our Editorial Policy, and other policies we reference throughout the site.
This constitutes your entire agreement between you, the user, and CasinoAlpha, superseding all prior agreements, communications, proposals or verbal and written understandings.
20.2. Relationship of Parties
Our Terms and Conditions and your agreement to them are not a partnership or joint venture between you and our team. It also does not constitute an employment relationship, an agency or sales relationship and does not incur any financial duties. You, the independent user, are not bound to CasinoAlpha, and you have no authority over CasinoAlpha.
20.3. No Third-Party Beneficiaries
These Terms and Conditions are for the benefit of you and us, CasinoAlpha, only. No third party or UK casino operator has any right to enforce any provision within or outside these T&Cs.
21. Contact Information
For questions, concerns, or notices regarding these Terms, you can Contact Us via our page, or you can send us a message on social media.
21.1. Company Information
Legal Name: Extremoo Marketing SRL
Registration Number: J23/6289/2017
VAT Number: RO38630895
Website: casinoalpha.com/uk/
ACKNOWLEDGMENT
By entering, browsing, and using our site, you acknowledge and agree that:
- You have read, understood, and agree to be bound by our T&Cs.
- You have read and understood our Privacy Policy.
- You meet the minimum legal age to use gambling services in the UK, over 18.
- You will comply with all applicable UK laws
- You understand the risks of gambling
- You use casino services at your own risk
If you do not agree with any of these provisions, you should not access or use CasinoAlpha or related products.
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