Terms and Conditions

1. Introduction and Acceptance

1.1. Agreement to Terms

These Terms and Conditions (also referred to as “Terms,” “T&C,” or “Agreement”) are a legally binding agreement between you (also known as “User,” “you,” or “your”, throughout the text) and CasinoAlpha (referred throughout the text as “we,” “us,” or “our”). This legally binds your access to and use of the website CasinoAlpha, including all subdomains, content, features, and services (collectively, all the “Website” features and tabs).

By accessing or using CasinoAlpha, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any of the following terms, you should close the site immediately.

1.2. Legal Capacity

To use CasinoAlpha, you must warrant that:

• You are 18 years old or older than that.
• You are legally capable of entering a binding legal agreement.
• You are not prohibited from accessing information relating to online gambling by the current law in your jurisdiction.
• If we require data from you, you shall provide accurate and true data.

1.3. Modifications

We can change these Terms at any time, without prior notification. If the changes are material in nature, we will either let you know by:

• A disclaimer on our site’s pages
• An email, if you are one of our newsletter subscribers
• A notice on our Last Update section at the top of this page.

It falls within your responsibility to review these Terms and see the changes made. If you continue using our site after these modifications, you grant your agreement to them.

2. Definitions

For these Terms:

• Affiliate Links: Are those specific links through which CasinoAlpha might earn commission when you sign up or play at casino sites.
• Casino Brands: Are those third-party online gambling websites we either review or list on our Website.
• Content: Everything on our CasinoAlpha website, which includes text, images, videos, data, graphics, logos, and materials on the Website, plus reviews, articles, guides, and databases.
• Intellectual Property: This means all copyrights, trademarks, patents, trade secrets, and proprietary rights that simply belong to CasinoAlpha.
• Personal Data: The information you will find explained in our Privacy Policy.
• Services: Information, reviews, guides, comparisons, and resources we provide through the Website.
• User Content: Anything users submit, which basically includes comments, reviews, feedback, or any other form of contributions.
• We, Us, Our: Any of these words means CasinoAlpha EN.
• You, Your: Those who particularly access and use our Website can be both persons and organizations.

3. About CasinoAlpha

3.1. Nature of Services

CasinoAlpha is an independent casino assessment platform that specialises in online casino evaluation, comparison, and education. Our review process is detailed in our 47-step methodology, and all content is created by our team of expert casino analysts following strict editorial standards.

3.2. No Gambling Operations

CasinoAlpha does not operate any gambling game, accept wagers, or process wagering payments. We also don’t act as intermediaries in gambling transactions.

For gambling services, you must sign up directly with licensed casino operators.

4. Eligibility And Age Requirements

4.1. Age Restriction: 18+ ONLY

Our Website is STRICTLY for people 18 years or older.

By using this Website, you confirm that you meet the minimum age requirement.

If you are under 18, you mustn’t access our platform or share any personal information with us.

We are NOT responsible if minors use our Website without permission.

4.2. Jurisdictional Restrictions

Gambling laws are different in every country, state, and area.

It is YOUR responsibility to be aware of the laws where you live and make sure that you can legally access gambling information. We are unable to guarantee that our content is suitable for all international players or that the listed casino sites accept players from your area. We also can’t guarantee that gambling is legal where you live.

4.3. Verification

Be aware of the fact that we reserve the right to check our visitors’ age and identity and ask for documents to confirm if they are eligible. We can also block and end visitors’ access if we can’t verify their eligibility.

5. Intellectual Property Rights

5.1. Ownership

All the content present on our pages is the property of CasinoAlpha, and of our parent company, Extremoo Marketing. Our content is protected by international copyright laws.

5.2. License

We offer our readers access to our website for personal, as long as their use is genuinely non-commercial. One is allowed to print our pages and share our links, as long as attribution is ensured. This access is non-exclusive, non-transferable, and revocable.

One is not permitted to copy, reproduce, distribute, or republish CasinoAlpha’s content under any circumstances. One is also not allowed to modify, adapt, or translate any content present on our website. One is also not allowed to use our content for commercial purposes or to remove copyright notices or watermarks of any kind. One also can’t mirror CasinoAlpha’s content on other sites. One is also not able to create competing services using our IP.

5.3. User-Generated Content

Any content submitted by users to us offers us a worldwide, free-of-use license for us. We are allowed to display, reproduce, modify, adapt, and publish any content provided to us. We are also allowed to translate the content and create additional new content from what we receive. We also reserve the right to remove content as we see fit, and we have no obligation to publish or offer payment for the content we receive.

You keep ownership of your submissions, but represent and promise that the content you send us is original and that you have the right to submit it. Moreover, the content shouldn’t be illegal, harmful, or defamatory under any circumstances. The content should also follow the present Terms and Conditions.

5.4. Trademark Policy

CasinoAlpha and our logos are registered trademarks and common law trademarks of Casino Alpha.

Using them for business purposes without permission is banned and may get legal action.

Third-party trademarks shown on our Website belong to their owners. We use them only for identification, and this does not mean endorsement, affiliation, or sponsorship.

5.5. Copyright Infringement & DMCA Compliance

We respect intellectual property rights. If you think Content violates your copyright, contact our team. With your message, please include what copyrighted work is being infringed, as this information is essential, as well as where the infringing material is present. Please also offer us our contact details and a statement that confirms you believe in good faith that the use is unauthorised. It should also include a statement from you under pentalty and perjury that your claim is accurate. Please also include your signature.

After we receive all the essential details, we will investigate and remove infringing content rapidly if the claim proves to be right.

Note: If your content was removed, you can submit a counter-notice following DMCA procedures.

5.6. Consequences of Infringement

Unauthorized use of our intellectual property may result in immediate blocking of your access on our platform. We also reserve the right to seek legal action for any damage and obtain a court order to have you stop. We can also claim recovery of lawyer fees and costs, as well as require criminal prosecution.

We are always vigilant to find if our content was scraped or republished. We also have no tolerance for commercial, unauthorised use of our content. Trademark infringement is also not tolerated by CasinoAlpha’s team. One will also be questioned for trying to counterfeit our brand or attempting any kind of database theft.

6. Affiliate Relationships And Material Disclosures

6.1. Affiliate Marketing Disclosure

CasinoAlpha operates as an affiliate marketing website throughout its activity. This means that our team earns commissions when one registers or players at casinos using a link present on our platform. We have financial partnerships with some of the casino brands that we recommend.

6.2. How Affiliate Commissions Work

When players click an affiliate link on our Website, sign up with a new casino brands and make a deposit or place wagers, CasinoAlpha may receive a Cost-Per-Aquisition payment, usually ranging from $20 to $150 for every player. We may also receive a share in revenue from the players’ gambling activity, usually ranging from 20% to 40%.

Accessing affiliate links on our platform won’t increase players’ gambling costs or the terms for accessing specific promotions. It also doesn’t modify a casino’s obligations for players, nor does it change the odds of the games present at the casino.

6.3. Editorial Independence

Although we have partnerships with casino brands, we maintain our objective testing methodology sustained through our review methodology, made up of 47 evaluation factors. We are also open about the weakness of the casino brands we collaborate with. Also, we can guarantee that the ratings we receive are based on our genuine experience gambling on the casino, not dictated by the commission rates we receive.

For complete transparency about how we balance commercial relationships with editorial integrity, please read our full Advertiser Disclosure and Editorial Policy. Our methodology is explained in detail on our How We Review page.

6.4. No Guarantees of Operator Performance

CasinoAlpha DOES NOT guarantee how well a casino will perform in relation to gamblers, nor do we take any responsibility for the actions of casino brands. Moreover, we can’t guarantee winnings or better odds for our visitors.

YOU are responsible for reading the casino terms and conditions and understanding the bonus wagering requirements. You also need to check the licensing of the casino you are gambling at and take the right measures to gamble responsibly.

6.5. Sponsored Content

Any sponsored or paid promotional content will be clearly labeled as:

• Sponsored
• Paid Promotion
• Advertisement
• Ad
• Featured Partner
• Exclusive Offer

Sponsored content meets the same editorial standards as regular content.

Non-labeled content follows our standard editorial process.

6.6. Regulatory Compliance

Our affiliate marketing practices follow and are compliant with the rules we listed below:

• Federal Trade Commission (FTC) Guidelines (USA): 16 CFR Part 255
• Advertising Standards Authority (ASA) CAP Code (UK): https://www.asa.org.uk/codes-and-rulings/advertising-codes.html
• Committee of Advertising Practice standards (UK)
• Consumer Rights Act 2015 (UK)
• GDPR transparency requirements (EU): Articles 13 & 14
• Gambling Commission Social Responsibility Code (UK)

7. Casino Information And Accuracy Disclaimers

7.1. Best Efforts Standard

Throughout our work, we try hard to provide accurate, up-to-date information about casino brands, and this includes offering information on licensing status and the game selection ensured by iGaming software providers. It also includes real data on bonus offers and the payment methods available. The support available for customers is also detailed by us, and so are the security measures.

Our review team updates casino information regularly following our editorial standards, but the casino operators may change terms without notice. Always verify information directly with the casino.

However, we CANNOT GUARANTEE by any means that all the present information is current and accurate, nor can we guarantee the present information will meet your specific needs. Moreover, we can’t guarantee that casino brands haven’t changed their policies since we published our last review.

7.2. Bonus Terms Disclaimer

Bonus offers have Terms and Conditions set by casino brands, so there might be some differences between bonus descriptions on our Website and the actual terms on the casino sites. These differences happen because casino brands often update their promotions, and also because of country differences. Moreover, time-limited promotions may come to an end, and payment restrictions may also apply. Moreover, we might make mistakes while gathering information.

Your main responsibility is to always read the casino’s official T&Cs before opting for bonuses and gather all the relevant details that may affect your gambling. We are not responsible for any misunderstandings regarding bonus terms, which may lead to lost bonuses or arguments between you and casinos about said offers.

7.3. Information Sources

Our information comes from direct communication with casino brands and the hands-on testing done by our team. User feedback is also relevant for gathering information about casino brands, and so are license registries.

We review major casino operators, but we can’t guarantee that this information is really accurate in real-time.

7.4. Reporting Inaccuracies

Help us maintain our accurate status and report any outdated information on our Contact page. Include here: which casino, what’s wrong, what’s correct, and where you found the right info.

We appreciate receiving feedback from our users in order to keep our content current.

8. Licensing Standards And Compliance Verification

8.1. Listing Criteria

CasinoAlpha lists ONLY casino operators that hold valid licenses from recognized gambling authorities.

The tier 1 jurisdictions include the strictest licensing authorities, which are the United Kingdom Gambling Commission, Malta Gaming Authority, and Gibraltar Gambling Commissioner. The Alderney Gambling Control Commission is also included here.

Tier 2 Jurisdictions include reputable regulations, albeit less strict ones, such as Curaçao eGaming, Kahnawake Gaming Commission, and Isle of Man Gambling Supervision Commission. We also include the Swedish Gambling Authority and the Danish Gambling Authority.

Note: We may include casino brands from other jurisdictions that are suitable, based on our assessment of regulatory standards.

8.2. Verification Process

Before listing any casino operator on our CasinoAlpha site, we always verify if the license has an active status, a license number, and if it is still valid. We also make sure the casino brand doesn’t have any major sanctions applied by licensing bodies. We ensure the platform follows responsible gambling standards as well. We also verify if each casino has fair gaming certifications, such as eCOGRA and iTech Labs.

Our verification methods include directly confirming the licensing status with the right authorities. We also check public license registries, and we also use tools to ensure Checking Seal verifications on casino websites.

8.3. Ongoing Monitoring

The reasons why we keep on monitoring reviews are simply to make sure that the licenses remain active and valid, as well as if there are any penalties or suspensions issued by the gambling authority for every specific brand. We also make sure there aren’t any major player complaints present that have been left unverified.

8.4. Delisting Policy

We immediately remove or flag casinos if we encounter any of the following issues listed by CasinoAlpha below:

• Their license gets cancelled, suspended, or expires
• Serious player complaints build up (not paying, unfair practices)
• We discover fraud
• They don’t pay winnings
• They don’t follow regulatory standards
• They break responsible gambling promises
• Their terms and conditions are unfair or predatory

Users can report any of these concerns using our form.

8.5. No Regulatory Authority

Readers should keep in mind that CasinoAlpha isn’t a licensing or regulatory authority. We also aren’t an official dispute resolution provider. If players have any complaints for licensing purposes, they should get in touch with the appropriate casino’s licensing authority or their local gambling regulator.

8.6. License Status Disclaimers

We provide license information just to help you, but it’s ultimately your responsibility to check the license status and look at the casino’s website to check the most recent information. It is also your responsibility to check the license validity with the right gambling authority if you are unsure at any time.

We can’t take responsibility for any changes in license status that arise after we have already published content on a casino brand. We also don’t take responsibility for delays in updating information or the presence of mistakes regarding licensing data.

9. User Conduct And Prohibited Uses

9.1. Acceptable Use

You may use our site to research information about online casinos, read reviews, ranks, guides and comparisons, learn about casino strategies and rules, look for gambling resources or subscribe to our newsletter.

You are not allowed to use our site to:

• Violate any applicable local, national, or international law
• Infringe our IPs
• Engage in fraud or deceptive actions
• Engage in money laundering or terrorist activities
• Illegally gamble online

Technical abuse is forbidden.

You may not hack, scrape, or crawl the website, access the content from bots/spiders/robots, attempt to gain access to our database, introduce malware, or interfere with our servers. Reverse engineering or security breaches are also forbidden.

When you use our website, you cannot post content that is false, defamatory, or libellous; harass, threaten, bully, or abuse; spam; impersonate staff; dox; post explicit sexual content; or submit discriminatory/offensive content.

Commercial abuse is also forbidden.

You can’t reuse our content without permission, use our database for derivative work, resell/redistribute content, or obscure our copyright attributions.

9.2. User Content Guidelines

Reviews/feedback must be truthful, factual, authentic, non-offensive, respectful of privacy, and must not violate anyone’s IP. Your feedback needs to be relevant to the Irish casino industry.

We may monitor/edit submissions, refuse publication, terminate accounts, or report illegal activities where appropriate.

9.3. Consequences of Violations

Your account and/or access can be suspended or terminated; submissions deleted; and, in severe cases, legal action may be taken with claims for damages and/or injunctive relief.

10. External Links And Third-Party Websites

10.1. Links to Casino Operators

CasinoAlpha provides links to the casino brands we assess. Once you click those links, you leave CasinoAlpha and become a direct subject to that casino’s Terms and Privacy Policy.

CasinoAlpha is not responsible for third-party site content accuracy, privacy practices, security, products, transactions, losses or damages incurred, incomplete bonus data, or their compliance with current gambling laws.

10.2. Affiliate Link Disclosure

Many links present on our platform are affiliate links. When you click these links, CasinoAlpha may earn a commission from the casino brands we partner with.

10.3. Link Verification

Even though we always apply strong verification, we cannot guarantee that all casinos listed are in good standing, provide accurate content, intend no malice, or accept players from your location.

Visitors should only click links with caution, check for HTTPS and a valid SSL certificate, read and apply the casino’s terms, and verify their licensing first-hand before registering.

10.4. Linking to CasinoAlpha

You may link to our Website if the links do not offer false information or reflect a fake endorsement. Also, one can link to us if the links do not damage our brand reputation and only if the links comply with the law and aren’t misleading or deceptive.

We can remove links or linking permission at any time. You may not frame or embed our content without authorisation, misrepresent us, use links to create unfair competition, deep-link in breach of these terms, or share our content on illegal/defamatory/offensive sites.

11. No Gambling Services Provided

11.1. Information Only

CasinoAlpha tries to solely inform visitors on various topics. We do not provide gambling or gaming services. Hence, players can’t wager on our platform, deposit money, or access their wallet from specific casinos. Moreover, CasinoAlpha can’t act as a gambling intermediary between players and casinos. We also cannot guarantee winning outcomes in any game.

11.2. No Payment Processing

We do not handle gambling transactions, store card information, act as a gambling payment processor, or access your casino funds.

All gambling transactions take place directly between players and the casino brands.

11.3. Direct Relationship with Casinos

Once gamblers sign up for a casino using our links, they establish a relationship with that brand. One is then bound by their Terms & Conditions, and all communications and disputes must take place with them. We do not control casino operations, policies, or decisions.

12. Complaints And Dispute Resolution

12.1. Our Role

We must clearly state that CasinoAlpha is NOT an Alternative Dispute Resolution provider or mediator. Hence, we will not be able to take care of the disputes that happen between gamblers and the casino brands, nor will we be able to force casino platforms to refund or pay winnings. CasinoAlpha is not able to investigate gambling-related complaints in an official manner, and we can’t mediate between users and the casino brands. Moreover, we will not be able to play the role of a legal representative.

12.2. Steps for Casino Disputes

If you have a complaint about a casino brand we list on our site, there are certain steps you can follow in order to have your issue solved.

Step 1: Contact Casino Customer Support

You should start by explaining your issue clearly and calmly. Then, you should offer relevant details, such as your account number and transaction ID. To save all communications taking place between you and the gambling brand. Ask for escalation if you are not pleased with their first response.

Step 2: Escalate Within Casino

The next step would be for you to escalate the problem within the casino framework by getting in touch with the customer support team, or to the manager and VIP support in the case of VIP users. One should always make sure to keep all their responses and messages as screenshots for further proof.

Step 3: Contact the Licensing Authority

• File a formal complaint with the casino’s regulator
• Give all documentation (communications, screenshots, transaction history)
• Follow their ADR process

Licensing Authority Contact Links:

• UKGC: https://www.gamblingcommission.gov.uk/public-and-players/guide/page/complain-about-a-gambling-business
• MGA: https://www.mga.org.mt/support/online-gaming-support/
• Curaçao: [Contact information varies by sublicense]
• Kahnawake: https://www.gamingcommission.ca/complaints/
• Gibraltar: https://www.gibraltar.gov.gi/gambling

Step 4: Independent ADR Providers

• eCOGRA: https://ecogra.org/dispute-resolution/
• IBAS (UK): https://ibas-uk.com/
• ThePogg: https://thepogg.com/dispute-resolution/
• AskGamblers: https://www.askgamblers.com/casino-complaints
• CasinoMeister: https://www.casinomeister.com/forums/player-arbitration-pam/

12.3. Reporting to CasinoAlpha

Even though we cannot solve disputes, please inform us if you have serious issues on our Contact page. When you do so, please include the casino brand you’ve had issues with and mention the type of complaint you have as you include any other relevant information. Also, please notify us of any steps you have already taken to solve your issue. Also, we want you to mention what resolution you would like to reach.

What we will do is to:

• Review information for editorial purposes
• Consider how it affects our ratings and recommendations
• Maybe contact you for more details
• Update our review if we see a pattern of complaints
• Consider removing the casino if we confirm serious issues

We may NOT:

• Contact the casino operator directly for you
• Guarantee your complaint gets resolved
• Give legal advice
• Take any responsibility for what the operator did

12.4. Liability Limitations

CasinoAlpha takes NO RESPONSIBILITY for disputes that take place between gamblers and casino brands. We also can’t be held responsible for casino brands not honouring the terms posted on their platform or for paying winnings. We also can’t answer for any attempt at fraud, theft, or bad behaviour by casino brands. Technical problems encountered by gamblers on casino sites are also not our responsibility. If casino brands withhold gamblers’ funds, we are not responsible for it either. Lastly, we are not responsible for delays when processing payments or for payment failures.

13. Disclaimers And Limitations of Liability

13.1. “AS-IS” and “AS AVAILABLE” Disclaimer

CasinoAlpha provides our website and all the present content as-is, and as available without any warranties, including that it works for buying and selling, that it matches visitors’ preferences, and that it doesn’t violate others’ rights. We also don’t include any warranties of our content being fully accurate, complete, or reliable. We can’t make sure it works without interruptions or errors, or that it has no viruses.

We can’t guarantee the information presented will stay accurate or current or that we’ll fix defects and errors right away. We also can’t offer guarantees that our servers are fully secure or that the casino brands will always perform as we say.

13.2. No Professional Advice

All the content on our Website is for INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY. It is not meant to be taken as financial advice or recommendation for making investments. It should also not be taken as legal advice or professional gambling advice. Our content shouldn’t be used as tax advice or guidance.

13.3. Third-Party Content Disclaimer

We are NOT responsible for:

• Whether third-party information is accurate
• What users post
• Linked websites or services
• Third-party advertising content
• Casino brands’ terms, policies, or practices
• If third parties have data breaches or any security problems

13.4. Gambling Risks Disclaimer

Gambling means that you risk losing your own money.

Important Warning:

• Only gamble for fun
• Never gamble with money you need for bills or essentials
• The casino always has better odds (you’ll lose over time)
• Trying to win back losses makes you lose more
• Gambling can become an addiction

We are NOT responsible for:

• Money you lose gambling
• If you develop gambling addiction or problems
• How gambling affects your finances, relationships, or job
• Choices you make after reading our content
• If you expect to win when you probably won’t

Please gamble responsibly.

If you need help:

• GamCare (UK): 0808 8020 133 | https://www.gamcare.org.uk
• National Gambling Helpline (UK): 0808 8020 133
• BeGambleAware: https://www.begambleaware.org
• Gambling Therapy: https://www.gamblingtherapy.org
• Gamblers Anonymous: https://www.gamblersanonymous.org.uk

To exclude yourself from gambling (self-exclusion):

• GAMSTOP (UK): https://www.gamstop.co.uk

13.5. Limitation of Liability

To the maximum extent permitted by law:

CasinoAlpha, its owners, directors, employees, affiliates, partners, licensors, and agents will not pay for any:

Direct Damages such as:

• Lost profits or revenue
• Business interruption
• Lost data or information
• Cost of replacement services

Indirect, Incidental, Consequential, or Punitive Damages:

• Using or not being able to use our Website
• Trusting information we provide
• Someone accessing your data without permission
• What third parties do or post
• Money you lose gambling
• Mistakes or missing information in our content
• Physical injury or damaged property
• Damage to your reputation

This applies even if we knew these problems might happen.

13.6. Maximum Liability Cap

In jurisdictions that do not allow at all any sort of exclusion of liability, our total liability to you for all claims shall not exceed the GREATER of:

• £100 (GBP) / $100 (USD) / €100 (EUR)
• Amount you paid us in the 12 months prior to the claim (if any)

Since our Website is free to use, this will typically be zero (£/$/€0).

13.7. Force Majeure

We won’t take responsibility for problems caused by:

• Natural disasters, pandemics, epidemics, acts of God
• War, terrorism, civil unrest, riots
• Government actions, laws, or regulations
• Internet service provider failures
• Power outages or utility failures
• Hacking, cyberattacks, DDoS attacks
• Strikes, labor disputes
• What third parties do or don’t do

13.8. Jurisdictional Variations

Some countries or states don’t let us limit liability this much.

If you live in one of those places:

• We limit our liability as much as your local law allows
• If one part of these Terms doesn’t apply to you, the rest still does
• We keep all other legal protections available to us

14. Indemnification

14.1. Your Indemnification Obligation

You agree to INDEMNIFY, DEFEND, and KEEP HARMLESS CasinoAlpha, its parent companies, subsidiaries, affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, and subcontractors from and against:

All claims, damages, losses, liabilities, costs, and expenses (including reasonable lawyer fees) that come from:

• How you use or misuse the Website
• Breaking these Terms and Conditions
• Violating others’ rights (intellectual property, privacy, etc.)
• Content you submit
• Your gambling activities with casino operators
• Misusing affiliate links
• Violating intellectual property rights
• Doing anything fraudulent, illegal, or careless
• Breaking your promises to us
• Breaking any laws or regulations

14.2. Defense and Settlement

We reserve the right to:

• Take full control of defending any claim you must indemnify us for
• Require you to help with the defense (at your cost)
• Reject any settlement that says we did something wrong or creates new obligations for us without our written agreement

You may NOT:

• Settle any claim without our prior written consent
• Admit we did something wrong
• Make any statement that could hurt our reputation or interests

15. Malware And Security Warnings

15.1. Security Disclaimer

Even though we use reasonable security measures throughout our website, these are the aspects that we cannot guarantee our platform has no viruses, marware or other harmful components. Hence, we can’t guarantee that using our platform won’t harm your computer or device. We also can’t guarantee that your data is completely safe from hackers or breaches. Nor can we ensure visitors third-party platforms we link to are completely safe or secure.

15.2. Your Security Responsibilities

It is your own responsibility to install and update an anti-virus on your device, as well as to use a firewall and security protocols. You also have to keep your software and operating systems updated. The same goes for your browser; it needs to always be updated.

Gamblers must always use strong, unique passwords for any account. It is their responsibility alone to secure their devices through lock screen and by using encryption.

Players should never make their login data public, and they must always remember to log out when using public computers or shared networks.

15.3. Phishing Warning

When it comes to phishing, CasinoAlpha will never email visitors or subscribers asking for their passwords or login details, nor will we ask for credit card details. We will also never send unexpected links claiming you have to verify your account rapidly. We will also refrain from sending attachments from unknown addresses claiming to be CasinoAlpha.

Legitimate communications from CasinoAlpha include newsletter emails and support responses. All emails will be sent from the @casinoalpha.com domain only.

In case you receive suspicious messages, do not click any received links or download attachments. Also, we recommend that you refrain from providing sensitive information.

15.4. Reporting Security Issues

If you discover security problems on our Website we encourage you to report them immediately to our Contact page, and do not disclose anything publicly until the problem is fixed. In exchange, we will investigate the matter rapidly, fix the issue, and inform you of the matter.

15.6. Parental Controls

To stop minors from accessing gambling content:

Parental Control Software:

• Net Nanny: https://www.netnanny.com
• Qustodio: https://www.qustodio.com
• Norton Family: https://family.norton.com
• Kaspersky Safe Kids: https://www.kaspersky.com/safe-kids
• Built-in OS Controls: Windows: Family Safety, macOS: Screen Time & Parental Controls, iOS: Screen Time, Android: Family Link

Browser-Level Blocking:

• Turn on Safe Search on Google, Bing
• Use browser extensions (e.g., BlockSite, Cold Turkey)

16. Responsible Gambling Commitment

16.1. Our Commitment

Throughout our work, CasinoAlpha promotes responsible gambling, and it’s dedicated to protecting vulnerable users.

We only list casinos with responsible gambling features, and we engage to providing our readers with educational content regarding gambling risks. We also offer gamblers access to resources on problem gambling. We make sure not to target vulnerable people, and we follow the industry codes of conduct. We also encourage our readers repeatedly to set limits when gambling

16.2. Responsible Gambling Features We Evaluate

When reviewing casinos, we specifically look for deposit limits, loss limits, and wager and session time limits. We also look for self-exclusion options, and we make sure there are reality checks and pop-up reminders available. We also look if casino brands offer access to support organizations, and whether or not they take age verification processes seriously. We also ensure the cooling-off periods and the account closure options are always available.

16.3. Warning Signs of Problem Gambling

We think that gamblers may need to seek help if they start gambling with the money they need for bills, borrow money, or sell things in order to be able to gamble more. Moreover, chasing losses is always a sign of problem gambling, and so is lying to your friends and family about your gambling activity.

One shouldn’t ignore school or work because of gambling, and they shouldn’t use wagering in order to escape their problems or feel better. They shouldn’t gamble if they feel upset, anxipus and depressed when they are not gambling.

16.4. Help and Support Resources

There are several resources available 24/7

United Kingdom:

• National Gambling Helpline: 0808 8020 133
• GamCare: https://www.gamcare.org.uk | 0808 8020 133
• BeGambleAware: https://www.begambleaware.org
• Gamblers Anonymous UK: https://www.gamblersanonymous.org.uk

International:

• Gambling Therapy: https://www.gamblingtherapy.org (multilingual, global)
• Gamblers Anonymous International: https://www.gamblersanonymous.org

United States:

• National Council on Problem Gambling: 1-800-522-4700 | https://www.ncpgambling.org

Australia:

• Gambling Help Online: 1800 858 858 | https://www.gamblinghelponline.org.au

Canada:

• Problem Gambling Institute of Ontario: https://www.problemgambling.ca

16.5. Self-Exclusion Programs

National Self-Exclusion Schemes:

UK:

• GAMSTOP: https://www.gamstop.co.uk

Sweden:

• Spelpaus: https://www.spelpaus.se

For the USA, each state has different programs.

Note: In order to self-exclude at a specific casino, you should get in touch with the customer service team and ask for self-exclusion. The casino shall close your account and stop you from reopening it.

16.6. Setting Limits

Gamblers should always set a budget before gambling in order to know how much they can afford to lose. Moreover, they should decide beforehand how long they will play for. They should also set a loss limit and a winning goal in order to consider stopping ahead.

17. Governing Law And Dispute Resolution

17.1. Applicable Law

The specific jurisdiction for each country and region governs these Terms, with the exception of the conflict of law principles and the United Nations Convention on Contracts for the International Sale of Goods.

17.2. Jurisdiction and Venue

One confirms that you agree that any disputes will be resolved exclusively in the courts that will handle the disputes. Moreover, one shall accept that these courts have the authority over them, and they won’t argue if the location is inconvenient for them.

17.3. Alternative Dispute Resolution

Before going to court, consider the fact that we will try to resolve any disputes through informal negotiation or by having our readers get in touch with our legal team through email. We also count on the good-faith negotiation period consisting of 30 days.

European users can access the Online Dispute Resolution Platform.

Mediation can take place if both parties agree. We can pick a neutral mediator, and we can split the costs equally.

17.4. Arbitration Clause

If using arbitration, get in touch with a lawyer before including any dispute or controversy related to these Terms, which shall be solved by binding arbitration under the rules of the Arbitration Institution. The exception happens if either party can go to court for violations of intellectual property or confidentiality breaches.

One can keep in mind that they can use the small claims court if their claim qualifies.

17.5. Class Action

Visitors and CasinoAlpha agree to resolve disputes individually only. This means no group actions, no combining claims with other people, and no representing others in any dispute.

If a court says this waiver does not work, arbitration doesn’t apply to that dispute.

17.6. Limitation Period

Gamblers have the obligation to bring any claim within one year from when the problem happened, or they lose the right to address it.

18. Modifications To These Terms

18.1. Right to Modify

We can change, update, or replace these Terms at any time if any legal or licensing changes take place. Moreover, we can update these Terms if any new features are added, removed, or modified in any way. Also, we can modify these terms if improvements are made in the security and safety area. We can also update the Terms in order to fix mistakes or clarify any uncertainties. We will also modify these terms according to the comments we receive if we deem it necessary.

18.2. Notice of Changes

For any material changes we will show a clear notice for visitors on our homepage. We will also email all our newsletter subscribers with the news. We will give readers a 30 days’ notice before changes take effect.

For minor changes, we will simply update the content, and the changes will take place immediately.

18.3. Your Options

If you do not agree with the modified Terms:

• Stop using the Website immediately
• Delete any accounts
• Contact us to delete personal data

If you keep using the site after changes, it means you accept the new Terms.

18.4. Historical Versions

In case you want to see old versions of these terms, email legal@casinoalpha.com with “Historical Terms Request” as the subject.

19. Severability And Waiver

19.1. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable:

• We will modify that part to achieve the closest legal equivalent
• All other parts stay valid and enforceable
• One invalid part doesn’t make the rest invalid

19.2. Waiver

If we don’t enforce a right immediately, it DOES NOT mean we give up that right.

• We must put waivers in writing and sign them to make them valid
• If we let one breach slide, we can still enforce future breaches
• All our rights and remedies add up, and we don’t lose any by using others

20. Entire Agreements

20.1. Complete Understanding

These Terms, together with:

• Our Privacy Policy: https://casinoalpha.com/en/about/privacy-policy/
• Editorial Policy: https://casinoalpha.com/en/about/editorial-policy/
• Any other policies referenced herein

Make up the ENTIRE AGREEMENT between you and CasinoAlpha about using our Website. They replace all previous agreements, talks, proposals, and understandings (spoken or written).

20.2. Relationship of Parties

These Terms do NOT create any:

• Partnership or joint venture
• Employment relationship
• Agency, franchise, or sales representative relationship
• Fiduciary duties

You are an independent user with no authority to make deals for CasinoAlpha.

20.3. No Third-Party Beneficiaries

These Terms only benefit you and CasinoAlpha.

No one else (including casino operators) gets rights under these Terms or can enforce them.

21. Contact Information

21.1. General Inquiries

For questions, concerns, or notices regarding these Terms, we recommend that our visitors use the contact form on the Contact Us page to ask for further support from our team.

21.2. Legal Department

If you want to get in touch with our legal department, simply send an email to legal@casinoalpha.com.

21.3. Privacy and Data Protection

In order to get more information about how we ensure readers’ privacy, we suggest they visit our Privacy Policy page.

21.4. Company Information

CasinoAlpha is owned by its parent company, Extremoo Marketing SRL, and it has the registration number J23/6289/2017. We also have a VAT number where it can be applied, which is RO38630895.

21.5. Acknowledgement

By using this website, you confirm that you have read, understood, and agree to our Terms and Conditions, but also to our Privacy Policy. You also confirm that you meet the age and the eligibility requirements and that you will follow all the laws that apply. You should also confirm that you understand the risks of gambling, and you will use casino services at your own risk.

Additional Resources

Before using CasinoAlpha, we recommend reviewing these important pages.

About Our Company:

• Who We Are & Our Mission
• Career Opportunities

Legal & Privacy:

• Privacy Policy
• Contact Us