Trending Hello Casino Review for 2024

Registration process

Reach the platform and push the blue sign-up button, placed by the right upper corner if you want to make an account.

From here, follow these steps to register:

1. Write your full name and birthday, then select a gender, country and language you want to be displayed and used;
2. Enter your email, phone number and postal code to find your address;
3. Choose a username, password and tick the box to confirm you are not an underage user.

Inactive accounts

When you register 12 consecutive months of no activity on your account, you will receive an email about the account’s status.

There are 30 days for you to regain activity, otherwise, a fee of £5 will be charged from your balance. If the balance is less than £5, the whole amount will be taken.

This fee is deducted until the balance reaches £0 and an email will be sent to you every month.

After there is the balance amount is zero, the casino has the right to permanently close your account.

We also created a profile and the timeframe to reserve is for about a couple of minutes if you already know what username and password to set up.

Verification checks

To have your account verified, you need to submit one of the following documents to make proof of your identity, age, address, income, and payment method:

• Driving license – both sides;
• Passport;
• Utility bill – not older than 3 months;
• Bank statement – not older than 3 months.

The documents must reflect your name, address, and the date they were issued. Also, they must be clear with all four corners visible.

To upload documents, head over to Account, then My Details and to upload it should be the first option, written in blue.

User experience

To create a better user perspective for the present Hello Casino review, we navigated the platform using various devices, internet connections and browsers.

Desktop

When you enter the platform, find the logo in the middle top side. To its left is the three lines menu, while to its right are placed the deposit and Account option.

Under the sliding banner, you might view the game titles and categories available. Also, the next categories are placed by the Providers and a search bar.

By the right lower corner, you shall enter the notification centre, while to the opposite corner is placed the chat icon.

By pushing the three-line menu button, sections such as Responsible gambling, Account, Games or Hello Casino promotions will appear.

Mobile

When you switch to your smartphone, notice how the platform is configured the same way as for a desktop browser.

However, the deposit button, the search bar and the list of your preferred games are placed on the lower side.

The main theme is a darker one with blue or grey details and buttons. Regardless, when opening the chatbox, it will go full screen.

No matter the type of smartphone you intend to play on, the only option to access the casino is through a browser.

Loyalty

The Loyalty Program is part of Hello Casino bonuses available.

There are 500 points offered upon making the first deposit.

At every £10 wagered on a game, a number of points are attributed to your account, depending on the game type.

Gaining points on this casino

You might start redeeming the Loyalty points once you have accumulated at least 1000 points, as 1000 points are the equivalent of £5.

To view how many points you have, go to Account Details. To redeem them, enter the Loyalty section under the Promotions page.

The highest number of points to redeem in one day is 10000, equal to £50, while the lowest is 1000 equal to £5.

These funds will be transferred as promotional funds and are subject to wagering requirements of 35 times.

Responsible gambling

The Responsible Gambling section can be found in three places.

By accessing the main menu, from under Account or from the platform’s lower side.

The tools available represent an important aspect of this Hello Casino review as we understand the importance of a safe gambling environment and the prevention of impulsive gaming behaviour.

The Responsible Gaming tools are as follows:

• Deposit limits – Select 24 hours, 7 days, up to 28 days limit on how much to deposit;
• Reality check – Receive a notification after an amount of time spend in a session from 2 hours until to 19 hours;
• Account closure – Close your profile for an undetermined period by contacting customer service;
• Take a break – Temporarily close your account for a period of 24 hours up to 6 weeks, from the responsible section;
• Financial activity monitor – Head over to Account, then to Account History to view the transactions made in a period selected by you;
• Self-exclusion – Temporarily suspend your profile from 6 months, but not more than 5 years;
• Advice regarding this problem – Casino’s advice on how to maintain gambling safe with no impulsiveness;
• Self-assessment – Take a test that can help you recognise any harmful behaviour regarding gambling;
• Useful links – Specialised organisations that can offer help such as BeGambleAware, GamCare, Gamblers Anonymous, Gamblers Anonymous International Service Office or GamBlock;
• Minor-restrictive tools – Prevent underage gambling through the use of Net Nanny, Cybersitter or Better Internet for Kids.

To block any messages about Hello Casino bonuses from being sent to you, head over to My Details, under Account and discard any selected option.

Self-exclusion will close a profile without the option to reopen it until the determined period has ended.

This can be done by contacting customer service, as they will also make efforts to block any attempt of reopening or creating a new account.

Self-exclusion might be done also from the responsible section, by following the hyperlinks inserted in this section.