PlayGrand logo

PlayGrand Review & Bonus codes

Casino Rating:
3.9/5
Author:

All your gambling questions and curiosities are addressed in this PlayGrand casino review! We are here to help you start, play and finish your gaming session in a safe and friendly environment, from the first acquired PlayGrand bonus codes to safe gaming practices.

PlayGrand logo

PlayGrand Overall Rating

3.9/5
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Usability
4.5/5.0
PlayGrand lacks a desktop app, and Android and iOS users cannot access any mobile app. With colourful promotions, monochromatic undertones for categories and functional links, the casino will respond well to your search preferences and grant your access to its vast features whether you are logged in or out.
Deposits & Withdrawals
3.9/5.0
The PlayGrand review adds Visa, PayPal and Neteller as valuable deposits and withdrawal banking options for all UK players since they are commonly used. Choosing a withdrawal is dependent on a processing period of up to 2 days, and the sums will appear in your balance in up to 5 working days.
Games
3.0/5.0
Wherever we are discussing Live Casino, Jackpots or Table games, the casino comes with over 1500 play options for your favourite providers, also rich in number: BB Games, Cayetano or 2By2 Gaming. You can test out these categories as a member and add the desired game option to the list of favourites.
Bonuses
3.0/5.0
Important deposit and no-deposit PlayGrand bonuses, such as refer a friend, reload, cashback, are missing from the casino's promotional list. During your visit, the only offers you may encounter are extra spins, match-up bonuses, game of the month deals, and coupons.
Customer Support
4.0/5.0
Considering no FAQ scheme is available, the unique way to access financial, technical or promotional advice is through contacting the employees via email or Live Chat. Support agents are trained to recognised compulsory gambling, offer fast and competent advice as expected from 24/7 assistance and are correctly informed to solve all your inquiries and uncertainties.
Responsible Gambling
4.7/5.0
While you cannot set a session time limit or reverse your withdrawal, you can keep your budget and health at low risk with access to game history, self-assessment or take a break, to name a few.

PlayGrand Quick Facts

Min. deposit Min. Withdrawal Max. cashout Payout time Game types Slot games Live dealer games Licenses Bonus Vip program
GBP 10 GBP 20 GBP 1,000,000 2 days Baccarat, Bingo, Blackjack, Craps, Jackpots, Keno, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Table games, Video Poker 1410 205 Malta Gaming Authority, UK Gambling Commission 100% up to GBP 100 No

PlayGrand Games Overview

  • Baccarat Baccarat
  • Poker Poker
  • Table games Table games
  • Slots Slots
  • Slingo Slingo
  • Sic Bo Sic Bo
  • Scratch cards Scratch cards
  • Roulette Roulette
  • Progressive Progressive
  • Live Roulette Live Roulette
  • Bingo Bingo
  • Live Casino Live Casino
  • Live Blackjack Live Blackjack
  • Live Baccarat Live Baccarat
  • Keno Keno
  • Jackpots Jackpots
  • Craps Craps
  • Blackjack Blackjack
  • Video Poker Video Poker

PlayGrand Deposit and Widthrawall Overview

Deposit options Min deposit Accepted currency Payout options
Bank Transfer, Maestro, MasterCard, Neosurf, Neteller, PayPalRead more GBP 10 GBP Bank Transfer, Maestro, MasterCard, Neosurf, Neteller, PayPalRead more

PlayGrand Review Table of Contents

Table of contents

PlayGrand bonus codes

This casino welcomes all British players with a welcome package consisting of multiple match-up bonuses and bonus rounds.

Read more

Be aware

Leaving the first deposit bonus aside, the ‘Promotions’ category only contains a game of the month bonus.

You may access extra spins, match-up deals, or coupons during other promotional periods, but no other casino deals are revealed.

Bonus rules

Each bonus can be uniquely acquired and played accordingly to the terms and regulations that come with it.

Furthermore, PlayGrand bonuses must only be employed in the game option mentioned in the bonus policy. When you enter a game where the promotional balance is restricted, you cannot see the bonus money in the bonus balance.

You will need to cash in more than £10 to trigger each bonus stage unless otherwise mentioned. Moreover, before withdrawing any funds, you must fulfil the rollover condition, which is set at 35 times the bonus value.

Since not all games contribute the same percentage to the bonus wagering requirements, you must pay attention to the title you choose to place your wagers.

Be aware

  1. Some slots titles contribute only 20% to the bonus turnover, and others offer a 0% contribution. The list of restricted slots for meeting the wagering is available in the terms and conditions.
  2. Deposit-related bonuses cannot be used in conjunction with other bonuses.

Game type Contribution
Slots 100%
Table games 10%
Video Poker Games 5%
Scratchcards and Keno 100%
Other games 0%
Jackpot games (Progressives) 0%

When you place stakes, you will notice that monies are deducted from the cash balance. Only when no monies are available, the wager shall be deducted from the bonus balance.

Provided you obtain bonus derived funds, the sums will be equally distributed between the bonus and cash balance.

In case you earn a coupon and want to redeem it, it has some standard rollover conditions that must be completed in relation to its specific terms.

If you play with extra spins, the highest value you can achieve in terms of real money is £100. Any excessive amount will be confiscated, and play with derived bonus rounds sums will not unlock promotional funds.

You have 30 days to complete the wagering for bonus amounts and only 10 days for promotional spins. Failure to stick to these rules will attract the removal of unused bonuses and related bonus amounts.

Irregular play

Every UK brand stands by fair play, so you must comply and not enrol in any suspicious activity or abuse any promotional deal.

Some of the actions that count as irregular play habits are:

  • Initiating a bonus feature with bonus or cash funds to leave the game and begin a different one. Then, you return to the initial game to complete the bonus or spins feature when the bonus funds are terminated, lost or already wagered.
  • Using bonus or promotional funds to progress through the bonus stages, reaching the final stages and then completing the game with monetary amounts when no bonus balance is left.
  • Colluding with any other players to increase the chances of obtaining considerable funds or receiving multiple deals.
  • Casting large stakes aside and going back at a later time when the bonus money is lost, forfeited or converted to cash.
  • Adding funds and withdrawing them shortly after, just for the purpose of receiving extra rounds, and then wagering the cash-in just over one time the deposit amount. In the end, the punter withdraws the funds in a short time and initiates the bonus rounds.
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PlayGrand

PlayGrand

3.9/5

100% UP TO £100 + 30 BONUS ROUNDS ON REACTOONZ

Play

PlayGrand info

Since 2013, PlayGrand has been offering versatile gameplay sourced from 100+ software publishers for more than 8 years.

Pros: non-stop customer support, loyalty deals for active players.

Cons: few PlayGrand bonus codes.

The offer comprises:

1st deposit: 100% up to £100 & 30 extra spins on Reactoonz.

Relevant data:

  • You cannot bet more than £5 in bonus funds to meet the 35 wagering conditions.
  • The spins expire after 10 days and bonuses after 30 days.
  • You must deposit more than £10 and withdraw cashable amounts over £10.
  • Multiple UK payment providers support your transactions.
  • An extensive number of responsible tools and reliable safe play advice.
  • This casino allows you to cash out the desired amount without a monthly limit.
  • The PlayGrand browser can be accessed on multiple devices, yet no app was created for it.
Bank Transfer Maestro MasterCard Neosurf Neteller PayPal
New players only. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. BeGambleAware.org T&C Apply, 18+

PlayGrand No Deposit Bonus on Sign Up

PlayGrand

PlayGrand

3.9/5

30 EXTRA SPINS NO DEPOSIT ON BOOK OF DEAD

Play

What you can get?

The bonus will offer newly registered players 30 extra spins on Book of Dead, with no deposit required.

How to claim?

  • Click on our link
  • Register to the casino
  • Claim the bonus

Rules to follow:

  1. You must be a UK resident over 18 to be eligible.
  2. The rounds will be granted automatically to you when you create a new player account.
  3. Even if the offer doesn’t require a deposit to be claimed, it still has a 35x wagering.

Therefore, remember to play responsibly!

Bank Transfer Maestro MasterCard Neosurf Neteller PayPal
New players only. 30 Non-Deposit Spins on Book of Dead. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Winnings from No-Deposit Spins capped at £100. Bonus funds must be used within 30 days, spins within 10 days Affordability checks apply. BeGambleAware.org T&C Apply, 18+

Disclaimer

Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.

Overview

Slots Slots PlayGrand
Live casino Live casino PlayGrand
Fast withdrawal Fast withdrawal PlayGrand
VIP program VIP program PlayGrand
Company name:
White Hat Gaming Limited
Registration number:
52894
Website:
playgrand.com
Online since:
2013
Address:
85 St John Street, Valletta, VLT1165, Malta

  • Malta Gaming Authority
  • UK Gambling Commission

Following our detailed research, this PlayGrand casino review contains what we know about the parent company, White Hat Gaming Ltd.

White Hat Gaming is a market-leading company in the iGaming segment with 10 years of expertise in the UK market. Along with Kambi Sportsbook, it provides numerous banking options, over 3000 games from a significant list of over 120 game publishers.

The casino is also certified by two renowned authorities, the UK Gambling Commission and the Malta Gaming Authority, whose licenses were issued in 2018.

Registration process

To begin your gambling journey on the right foot, we have taken matters into our own hands and created an account for the PlayGrand casino review. All you must submit on the four steps is:

  1. Username, email address, password, country.
  2. Full name, birthday.
  3. Personal address.
  4. Phone number.

As it is expected, before being recognised as an official member, you must state your legal age and agree with the operational casino conditions.

When identity checks are carried out and an underage punter is discovered, his/her membership shall be terminated, derived bonus founds retained, and deposited funds returned.

In just a few minutes, your account is created, and you may access primary casino functions. Still, to remain a member, you must use your account at regular time intervals.

Tips

There is also a promotional box that appears during the registration process. There, you have the option to choose where the operator will send PlayGrand bonus codes to you.

However, if you do not place bets for more than 12 consecutive months, the casino will try to contact you via email to remind you to log in. Should 30 days pass since the betting operator tried to get in touch with you, the account will be considered inactive, and a monthly fee of £5 will apply.

Be aware

In case an amount lower than £5 is present in your account, the whole sum will be deducted.

Beginning with the 13th month of inactivity, the casino will begin taxation procedures. The amount will be monthly taken out unless you log in again.

When the cash account becomes null and void, PlayGrand is entitled to close it officially after half a year.

KYC procedure

To access games and transactional functions, you must go through the ‘Know your customer’ procedure. The personal files can be submitted by going to your account and navigating towards the ‘KYC procedure’ area.

The process is secure, and your documents are kept safe from other customers. Thus, you are expected to provide:

  • Email verification: When you register, you are given an activation link via mail that will ensure the casino you are the rightful owner of the email address.
  • Identity documents: It could be a driver’s license, ID card, or passport, as long as your age and name are clearly displayed.
  • Proof of address: To verify the ownership over the living place, you must send a utility bill or bank statement.
  • AML: Personal income is kept safe by the Anti-Money Laundering procedures put forward by the licensing authority. As a consequence, you ought to offer proof of the source of income or riches.

Be aware

Suppose the files submitted did not successfully pass the identity checks. In such an event, this brand is allowed to close, freeze or terminate the player account.

In contrast, if the data you provided is accurate and transparent, the KYC procedure will only take 24 or 48 hours.

Recommendation

We suggest you undertake this step as soon as you register, considering that withdrawals may be blocked for unverified accounts.

UK players should also be informed that payout requests could be delayed whilst identity checks are ongoing.

User experience

Upon testing the services, we have discovered that the platform can be accessed with different devices, connections and browsers, as included in our PlayGrand casino review.

No loading or technical issues occurred during our stay here, so you may have an interrupted and optimal game session.

Device Internet Browser
Asus ZenBook 14 WIFI Google Chrome
Huawei Mate XS 3G Safari
Samsung Galaxy Tab S6 4G Microsoft Edge

Desktop

The casino focuses on dark colours and light writing, which makes all indispensable elements be noticed easily. Roaming through the pages, we have discovered that the footer contains the majority of essential features, such as Terms and Conditions and Live Chat.

Tips

You can access the chatbox even if you are not logged in. Yet, most agents will kindly advise you to create an account first.

The tools banner is situated at the top of the page, containing Promotions, Games, Account and Messages.

By clicking on multiple pages, we have learned that the website contains transparent data, well-organised terms, and straightforward buttons.

When you are logged in, the only difference between the two interfaces is that you can only play casino games, make unrestricted deposits and withdrawals as a casino member.

Mobile

On mobile, you shall encounter the same features, identical PlayGrand bonuses, undifferentiated regulations and details.

Whilst an Android or iOS app are not available, you may choose to play your favourite games from a tablet, laptop or the most used portable device.

Tips

The search bar available will help you personalise your gaming pursuit.

PlayGrand Review - Games

You may play your favourite games wherever you are by choosing either Slots, Jackpots, Table Games or Live Casino.

Tips

You can add your desired play option to your favourites in the gaming rubric.

Equipped with a wide selections of play options, the PlayGrand casino review comprises over 1500 options for all British gamblers, created by numerous veterans like NetEnt, NYX or Playko.

Be aware

Even though clicking on the Live Chat icon will reveal only 30 options, by clicking on ‘Live Baccarat’, ‘Live Roulette’ or ‘Live Blackjack’, you will be redirected towards a new extensive rubric of Live Dealer.

Game type Title Lowest wager Highest wager
Slots Eye of Horus £0.10 £25.00
Table games European Blackjack £1 £200
Live Casino Immservice Roulette £1 £10000

Slots

Counting over 1410 titles, the slots category embodies multiple forms on this platform, including:

  • Jackpots: Fortunes of Ra, Reptizillions, Tridentia.
  • Classic Slots: Wild Frames, Twin Spin, Burning Wins.

Table games

There are 45 Table games choices for punters who wish to experience dynamic play with Roulette, Blackjack or Baccarat.

In the Roulette department, we have counted over 10 selections of 20p, French and 3D European. Blackjack fans are not forgotten either at PlayGrand since they have the chance to explore 16 titles: 6 in 1, Vegas Single Deck or Atlantic City.

Lastly, Baccarat will put you in front of 3D Baccarat or Classic Baccarat.

Live Roulette

Around 13 choices await you in this department, allowing you to choose either Lightning, French Gold or VIP Roulette.

Live Blackjack

If Live Blackjack is the right fit for you, you have 120 play options to test out, including Silver, Speed or Classic.

Live Baccarat

Baccarat comes with 15+ high-paced games, giving you access to Speed, No Commission or Control Squeeze.

Game providers

1X2 Gaming 1X2 Gaming
2By2 Gaming 2By2 Gaming
4The Player 4The Player
Adoptit Publishing Adoptit Publishing
AGS AGS
Ainsworth Ainsworth
Alchemy Gaming Alchemy Gaming
All41 Studios All41 Studios
Asylum Labs Asylum Labs
Bally Bally
Barcrest Barcrest
BB Games BB Games
Betdigital Ltd Betdigital Ltd
Big Time Gaming Big Time Gaming
Black Pudding Black Pudding
Blueprint Gaming Blueprint Gaming
Bulletproof Gaming Bulletproof Gaming
Cayetano Cayetano
Chance Interactive Chance Interactive
Colossus Bets Colossus Bets
Concept Gaming Concept Gaming
CoreGaming CoreGaming
Crazy Tooth Studio Crazy Tooth Studio
DiceLab DiceLab
Electric Elephant Electric Elephant
ELK Studios ELK Studios
Endemol Studios Endemol Studios
Eurostar Studios Eurostar Studios
Evolution Gaming Evolution Gaming
Eyecon Eyecon
Fantasma Games Fantasma Games
FELT FELT
Fortune Factory Fortune Factory
Foxium Foxium
FugaGaming FugaGaming
Gameburger Gameburger
Games Inc Games Inc
GamesLab GamesLab
Gamevy Gamevy
Gold Coin Studios Gold Coin Studios
Golden Rock Studios Golden Rock Studios
Gong Gaming Technology Gong Gaming Technology
Green Jade Green Jade
GreenTube GreenTube
Hacksaw Gaming Hacksaw Gaming
Half Pixel Half Pixel
High 5 Games High 5 Games
Hurricane Hurricane
IGT IGT
Inspired Gaming Group Inspired Gaming Group
Iron Dog Iron Dog
Jade Rabbit Studios Jade Rabbit Studios
Just For the Win Just For the Win
Kalamba Kalamba
Leander Games Leander Games
Lightning Box Games Lightning Box Games
Live5 Gaming Live5 Gaming
Magic Dreams Magic Dreams
MaxWin Gaming MaxWin Gaming
Merkur Gaming Merkur Gaming
MetaGU MetaGU
Microgaming Microgaming
Mutuel Play Mutuel Play
Neon Valley Studios Neon Valley Studios
NetEnt NetEnt
NetGaming NetGaming
Nolimit City Nolimit City
Northernlights Northernlights
NYX NYX
PearFiction Studios PearFiction Studios
PG Soft PG Soft
Pirates Gold Studios Pirates Gold Studios
Play'n Go Play'n Go
Playko Playko
Playson Playson
Pragmatic Play Pragmatic Play
Probability Jones Probability Jones
Pulse 8 Pulse 8
Push Gaming Push Gaming
Quickspin Quickspin
Rabcat Rabcat
Realistic Games Realistic Games
Red Tiger Gaming Red Tiger Gaming
Red7 Red7
Reel Time Gaming Reel Time Gaming
ReelPlay ReelPlay
Relax Gaming Relax Gaming
Revolver Revolver
Sapphire Gaming Sapphire Gaming
Scientific Games Scientific Games
Seven Deuce Gaming Seven Deuce Gaming
Shuffle Master Shuffle Master
Side City Studios Side City Studios
Silverback Games Silverback Games
Skillzz Gaming Skillzz Gaming
Skywind Group Skywind Group
Slingo Originals Slingo Originals
Snowborn Snowborn
Spearhead Spearhead
Spieldev Spieldev
Spin Play Spin Play
Spribe Spribe
StakeLogic StakeLogic
STHLM Gaming STHLM Gaming
Storm Gaming Storm Gaming
Stormcraft Stormcraft
Switch Studios Switch Studios
Thunderkick Thunderkick
Triple Edge Studios Triple Edge Studios
Wazdan Wazdan
Wild Streak Wild Streak
WMS Gaming WMS Gaming
YoloPlay YoloPlay
Show more Show less

PlayGrand vs. Market Standards

Min. deposit

Industry standard: GBP 10

GBP 10
Min. withdrawal

Industry standard: GBP 10

GBP 20
Max. cashout

Industry standard: GBP 100,000

GBP 1,000,000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

3 mins
KYC Time

Industry standard: 2 days

1-2 days
Slot games

Industry standard: 500

1410
Bonus

Industry standard: 100% up to GBP 200

100% up to GBP 100
Wagering T&C Apply, 18+

Compare PlayGrand

Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
PlayGrand

PlayGrand

3.9/5
GBP 10GBP 20GBP 1,000,0002 days3 mins1-2 days1410100% up to GBP 100
Bonus Boss

Bonus Boss

4/5
GBP 3GBP 301 000 0001 day2 mins2-3 days30200% up to GBP 100
PokerStars Casino

PokerStars Casino

4.2/5
GBP 10GBP 10GBP 1,000,0001 day1 min1 day1100100% up to GBP 200
888casino

888casino

4.5/5
GBP 10GBP 10GBP 30,0001-2 days1 min1 day1000200% up to GBP 550
Jammy Monkey Casino

Jammy Monkey Casino

4.4/5
GBP 5GBP 10GBP 1,000,0001 day3 mins1 day30200% up to GBP 200
TradaCasino

TradaCasino

4.4/5
GBP 10GBP 10GBP 7,000+3 days2 mins1 day900100% up to GBP 50
Pink Casino

Pink Casino

4.4/5
GBP 10GBP 10GBP 1,000,0001 day2 mins2-3 days800100% up to GBP 150
Mega Casino

Mega Casino

4.4/5
GBP 10GBP 20GBP 1,000,0001 day2 mins1 day2600200% up to GBP 50
Load more

PlayGrand Review - Payment Methods

Accessing the cashier from your personal area is the step that will land you on deposit and cash-out functions. To place in sums, you can use Bank Transfer, Neosurf or Maestro, along with other 7 options.

For the casino to consider you an eligible punter for PlayGrand bonus codes, the amount you deposit must exceed £10.

Be aware

You are not permitted to request a charge-back, reversal or cancel the deposit.

Even if the casino itself does not impose any top-up charges, the financial institution can add charges and fees when making a deposit.

While the account is reviewed, you will only be permitted to cash in sums that do not go over the £7500 limit.

Withdrawals

We strive to achieve transparency in our PlayGrand casino review, especially about a key element of transactions, withdrawals.

The same methods you used to make the deposit, such as Visa, Paysafecard or Skrill Moneybookers, are to be used to initiate a payout. The lowest withdrawal you can make without contacting casino representatives is £20.

Important

  1. Should you wish to cash out an amount lower than £20, you must get in touch with the support to allow this particular transaction.
  2. The betting operator does not put a monthly limit on how much you can withdraw.

Requesting a withdrawal means that PlayGrand will put funds in 48 hours pending period, in which they will go through standard verifications. Once approved, they can take up to 5 working days to reflect in your balance, depending on your bank. This is why bank transfer can take as long as ten days to appear.

Bank Transfer Bank Transfer
Maestro Maestro
MasterCard MasterCard
Neosurf Neosurf
Neteller Neteller
PayPal PayPal
Paysafecard Paysafecard
Skrill Moneybookers Skrill Moneybookers
Trustly Trustly
Visa Visa
Show more Show less

PlayGrand loyalty

One of the ways this casino measures the performance of returning, viable and dedicated punters is through a loyalty program. You can verify the accumulated points available for redemption from the player profile’s ‘loyalty points’ rubric.

For every stake you place, you collect a certain number of loyalty points. If you earn 200 points in gameplay, that is equivalent to £1 in bonus money, and the more you collect, the more you can receive.

Important

You may redeem 10000 loyalty points per day, but no amount over this limit.

In case you do not make transactions for more than 30 days, the casino removes loyalty points for the lack of activity.

To be considered for the loyalty scheme, you should place stakes, and every £10 bet allows you to earn points, considering that the following categories offer a different point value:

Game type Loyalty points
Slots 2
Scratchcards 2
Bingo 1
Video Poker 1
Blackjack 0.50
Roulette 0.25

Suppose you are in possession of 1000 points and redeem them all for bonus cash, you shall secure £5 in your account.

Only players who made at least one successful deposit of over £10 are eligible for the program. When points pile up and you redeem them, you can redeem more than 200 points per day.

As part of our PlayGrand casino review, we ought to state that the loyalty points are considered PlayGrand bonuses and therefore have some standard terms attached to them.

The highest value of the bets you can place for loyalty bonus funds is dependent on a £5 limit and stands at 35 times the value of the bonus amount in wagering terms.

Related casinos

Support

Phone:
No phone available
Email:
support@playgrand.com
Live chat:
Yes, 24/7

We have considered communication between you and the company an important aspect of our PlayGrand casino review. Upon testing the services, we discovered no phone support or FAQ section for quicker solutions.

Still, upon contacting the employees, the 24/7 live chat and email support will offer you quick, efficient and helpful advice regarding withdrawal requests’ verification, present PlayGrand bonus codes or mobile gambling.

Tips

To avoid the time-consuming process of going through identity checks during your live chat conversation, you can set a PIN and have it attached to your account.

Responsible Gaming

After employing PlayGrand bonuses in gameplay, it is important to recognise the affiliated risks and possible issues. Luckily, the PlayGrand casino review informs that UKGC-regulated casino will grant you access to a reliable toolbox, such as:

  • Game Time Reminder: Keep track of how long you have played by setting the desired reminder pop out from your account.
  • Account closure: Try to keep your distance from promotional materials by contacting support agents to terminate your account.
  • Time-out: From 24 hours to 6 weeks, this tool will suspend any gambling activity from your account and block your access until the chosen period expires.
  • Self-exclusion: If you feel out of control, it is recommended to extend your break from 6 months to 5 years.

Important

All the sister brands of PlayGrand will deny your access upon selecting the self-exclusion.

  • Access to account history: Your deposits, played games, wagers and losses are revealed in the personal area to give you a better view of your gambling habits.

If you need specialised help, the phone support lines and professional organisations can be contacted using the ‘Responsible Gaming’ rubric link.

PlayGrand Review - Pros and Cons

Pros & Cons

Pros
  • You can set a PIN to avoid the data confirmation process.
  • A comprehensive array of payment methods.
  • A loyalty program with PlayGrand bonuses for committed customers.
  • Thousands of slots and hundreds of live dealer games.
  • A wide array of well-known software vendors.
  • Creating an account only takes 3 minutes.
Cons
  • There is no FAQ scheme.
  • The promotional page presents a low number of casino deals.
  • You cannot contact the casino via phone.
  • Android and iOS users do not have a mobile app dedicated to them.

How we tested PlayGrand

We assure you that our review process is always in motion. We continue to test and verify the online casinos after publishing our ratings, and it's based on hands-on research that filters the qualitative options from the subpar ones.

Reviewer Casinoalpha rating Test duration Review Duration Deposit Methods Checked Withdrawal Methods Checked Slots Tested Live Games Tested Published Date Updated Date
3.9 / 5 6 Hours 71 Hours Yes Yes Yes Yes Sep 2021 Nov 2022
Ema Neacsu
Author Ema Neacsu Author & Editor at CasinoAlpha
Play responsible! Visit PlayGrand

PlayGrand Player Reviews

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