PlayGrand Review & Bonus codes

Registration process

To begin your gambling journey on the right foot, we have taken matters into our own hands and created an account for the PlayGrand casino review. All you must submit on the four steps is:

1. Username, email address, password, country.
2. Full name, birthday.
3. Personal address.
4. Phone number.

As it is expected, before being recognised as an official member, you must state your legal age and agree with the operational casino conditions.

When identity checks are carried out and an underage punter is discovered, his/her membership shall be terminated, derived bonus founds retained, and deposited funds returned.

In just a few minutes, your account is created, and you may access primary casino functions. Still, to remain a member, you must use your account at regular time intervals.

However, if you do not place bets for more than 12 consecutive months, the casino will try to contact you via email to remind you to log in. Should 30 days pass since the betting operator tried to get in touch with you, the account will be considered inactive, and a monthly fee of £5 will apply.

Beginning with the 13^th month of inactivity, the casino will begin taxation procedures. The amount will be monthly taken out unless you log in again.

When the cash account becomes null and void, PlayGrand is entitled to close it officially after half a year.

KYC procedure

To access games and transactional functions, you must go through the ‘Know your customer’ procedure. The personal files can be submitted by going to your account and navigating towards the ‘KYC procedure’ area.

The process is secure, and your documents are kept safe from other customers. Thus, you are expected to provide:

• Email verification: When you register, you are given an activation link via mail that will ensure the casino you are the rightful owner of the email address.
• Identity documents: It could be a driver’s license, ID card, or passport, as long as your age and name are clearly displayed.
• Proof of address: To verify the ownership over the living place, you must send a utility bill or bank statement.
• AML: Personal income is kept safe by the Anti-Money Laundering procedures put forward by the licensing authority. As a consequence, you ought to offer proof of the source of income or riches.

In contrast, if the data you provided is accurate and transparent, the KYC procedure will only take 24 or 48 hours.

UK players should also be informed that payout requests could be delayed whilst identity checks are ongoing.

User experience

Upon testing the services, we have discovered that the platform can be accessed with different devices, connections and browsers, as included in our PlayGrand casino review.

No loading or technical issues occurred during our stay here, so you may have an interrupted and optimal game session.

Desktop

The casino focuses on dark colours and light writing, which makes all indispensable elements be noticed easily. Roaming through the pages, we have discovered that the footer contains the majority of essential features, such as Terms and Conditions and Live Chat.

The tools banner is situated at the top of the page, containing Promotions, Games, Account and Messages.

By clicking on multiple pages, we have learned that the website contains transparent data, well-organised terms, and straightforward buttons.

When you are logged in, the only difference between the two interfaces is that you can only play casino games, make unrestricted deposits and withdrawals as a casino member.

Mobile

On mobile, you shall encounter the same features, identical PlayGrand bonuses, undifferentiated regulations and details.

Whilst an Android or iOS app are not available, you may choose to play your favourite games from a tablet, laptop or the most used portable device.

PlayGrand loyalty

One of the ways this casino measures the performance of returning, viable and dedicated punters is through a loyalty program. You can verify the accumulated points available for redemption from the player profile’s ‘loyalty points’ rubric.

For every stake you place, you collect a certain number of loyalty points. If you earn 200 points in gameplay, that is equivalent to £1 in bonus money, and the more you collect, the more you can receive.

In case you do not make transactions for more than 30 days, the casino removes loyalty points for the lack of activity.

To be considered for the loyalty scheme, you should place stakes, and every £10 bet allows you to earn points, considering that the following categories offer a different point value:

Suppose you are in possession of 1000 points and redeem them all for bonus cash, you shall secure £5 in your account.

Only players who made at least one successful deposit of over £10 are eligible for the program. When points pile up and you redeem them, you can redeem more than 200 points per day.

As part of our PlayGrand casino review, we ought to state that the loyalty points are considered PlayGrand bonuses and therefore have some standard terms attached to them.

The highest value of the bets you can place for loyalty bonus funds is dependent on a £5 limit and stands at 35 times the value of the bonus amount in wagering terms.

Responsible Gaming

After employing PlayGrand bonuses in gameplay, it is important to recognise the affiliated risks and possible issues. Luckily, the PlayGrand casino review informs that UKGC-regulated casino will grant you access to a reliable toolbox, such as:

• Game Time Reminder: Keep track of how long you have played by setting the desired reminder pop out from your account.
• Account closure: Try to keep your distance from promotional materials by contacting support agents to terminate your account.
• Time-out: From 24 hours to 6 weeks, this tool will suspend any gambling activity from your account and block your access until the chosen period expires.
• Self-exclusion: If you feel out of control, it is recommended to extend your break from 6 months to 5 years.

• Access to account history: Your deposits, played games, wagers and losses are revealed in the personal area to give you a better view of your gambling habits.

If you need specialised help, the phone support lines and professional organisations can be contacted using the ‘Responsible Gaming’ rubric link.