PlayGrand Casino logo

PlayGrand Casino Review & Newest Offers for 2023

Casino Rating:
3.9/5

All your gambling questions and curiosities are addressed in this PlayGrand casino review! We are here to help you start, play and finish your gaming session in a safe and friendly environment, from the first acquired PlayGrand bonus codes to safe gaming practices.

PlayGrand Casino logo
3.9/5
Visit
Usability
4.5/5.0
PlayGrand lacks a desktop app, and Android and iOS users cannot access any mobile app. With colourful promotions, monochromatic undertones for categories and functional links, the casino will respond well to your search preferences and grant your access to its vast features whether you are logged in or out.
Deposits & Withdrawals
3.9/5.0
The PlayGrand review adds Visa, PayPal and Neteller as valuable deposits and withdrawal banking options for all UK players since they are commonly used. Choosing a withdrawal is dependent on a processing period of up to 2 days, and the sums will appear in your balance in up to 5 working days.
Games
3.0/5.0
Wherever we are discussing Live Casino, Jackpots or Table games, the casino comes with over 1500 play options for your favourite providers, also rich in number: BB Games, Cayetano or 2By2 Gaming. You can test out these categories as a member and add the desired game option to the list of favourites.
Bonuses
3.0/5.0
Important deposit and no-deposit PlayGrand bonuses, such as refer a friend, reload, cashback, are missing from the casino's promotional list. During your visit, the only offers you may encounter are extra spins, match-up bonuses, game of the month deals, and coupons.
Customer Support
4.0/5.0
Considering no FAQ scheme is available, the unique way to access financial, technical or promotional advice is through contacting the employees via email or Live Chat. Support agents are trained to recognised compulsory gambling, offer fast and competent advice as expected from 24/7 assistance and are correctly informed to solve all your inquiries and uncertainties.
Responsible Gambling
4.7/5.0
While you cannot set a session time limit or reverse your withdrawal, you can keep your budget and health at low risk with access to game history, self-assessment or take a break, to name a few.
Min. deposit £10
Min. Withdrawal £20
Max. cashout £1000000
Payout time 2 days
Game types Baccarat, Bingo, Blackjack, Craps, Jackpots, Keno, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Table games, Video Poker
Slot games 1410
Live dealer games 205
Licenses Malta Gaming Authority, UK Gambling Commission
Bonus 100% up to £100
Vip program No
  • Scratch cards Scratch cards
  • Sic Bo Sic Bo
  • Progressive Progressive
  • Roulette Roulette
  • Bingo Bingo
  • Poker Poker
  • Live Blackjack Live Blackjack
  • Table games Table games
  • Keno Keno
  • Live Baccarat Live Baccarat
  • Jackpots Jackpots
  • Craps Craps
  • Blackjack Blackjack
  • Slingo Slingo
  • Live Casino Live Casino
  • Slots Slots
  • Live Roulette Live Roulette
  • Video Poker Video Poker
  • Baccarat Baccarat
Deposit options Bank Transfer, Maestro, MasterCard, Neosurf, Neteller, PayPalRead more
Min deposit £10
Accepted currency GBP
Payout options Bank Transfer, Maestro, MasterCard, Neosurf, Neteller, PayPalRead more

PlayGrand Casino Review Table of Contents

PlayGrand bonus codes

This casino welcomes all British players with a welcome package consisting of multiple match-up bonuses and bonus rounds.

Read more

Be aware

Leaving the first deposit bonus aside, the ‘Promotions’ category only contains a game of the month bonus.

You may access extra spins, match-up deals, or coupons during other promotional periods, but no other casino deals are revealed.

Bonus rules

Each bonus can be uniquely acquired and played accordingly to the terms and regulations that come with it.

Furthermore, PlayGrand bonuses must only be employed in the game option mentioned in the bonus policy. When you enter a game where the promotional balance is restricted, you cannot see the bonus money in the bonus balance.

You will need to cash in more than £10 to trigger each bonus stage unless otherwise mentioned. Moreover, before withdrawing any funds, you must fulfil the rollover condition, which is set at 35 times the bonus value.

Since not all games contribute the same percentage to the bonus wagering requirements, you must pay attention to the title you choose to place your wagers.

Be aware

  1. Some slots titles contribute only 20% to the bonus turnover, and others offer a 0% contribution. The list of restricted slots for meeting the wagering is available in the terms and conditions.
  2. Deposit-related bonuses cannot be used in conjunction with other bonuses.
Game type Contribution
Slots 100%
Table games 10%
Video Poker Games 5%
Scratchcards and Keno 100%
Other games 0%
Jackpot games (Progressives) 0%

When you place stakes, you will notice that monies are deducted from the cash balance. Only when no monies are available, the wager shall be deducted from the bonus balance.

Provided you obtain bonus derived funds, the sums will be equally distributed between the bonus and cash balance.

In case you earn a coupon and want to redeem it, it has some standard rollover conditions that must be completed in relation to its specific terms.

If you play with extra spins, the highest value you can achieve in terms of real money is £100. Any excessive amount will be confiscated, and play with derived bonus rounds sums will not unlock promotional funds.

You have 30 days to complete the wagering for bonus amounts and only 10 days for promotional spins. Failure to stick to these rules will attract the removal of unused bonuses and related bonus amounts.

Irregular play

Every UK brand stands by fair play, so you must comply and not enrol in any suspicious activity or abuse any promotional deal.

Some of the actions that count as irregular play habits are:

  • Initiating a bonus feature with bonus or cash funds to leave the game and begin a different one. Then, you return to the initial game to complete the bonus or spins feature when the bonus funds are terminated, lost or already wagered.
  • Using bonus or promotional funds to progress through the bonus stages, reaching the final stages and then completing the game with monetary amounts when no bonus balance is left.
  • Colluding with any other players to increase the chances of obtaining considerable funds or receiving multiple deals.
  • Casting large stakes aside and going back at a later time when the bonus money is lost, forfeited or converted to cash.
  • Adding funds and withdrawing them shortly after, just for the purpose of receiving extra rounds, and then wagering the cash-in just over one time the deposit amount. In the end, the punter withdraws the funds in a short time and initiates the bonus rounds.
  • 6 / 10
    Bonus Rating

    100% up to £100 + 30 Bonus Rounds on Reactoonz

    More Details
    Min deposit£10
    Wagering35x B/35x W
    Max cashoutNo Limit Stated/£100
    Valid only for gamesBook of Dead
    Slot games1410
    Payout time2 days

    The bonus offers

    1st deposit: 100% up to £100 & 30 extra spins on Reactoonz.

    Promotional rules

    • £5 maximum bet while bonus funds are active
    • The spins expire after 10 days and bonuses after 30 days.
    • 35x wagering requirements

    How to claim

    1. Connect with the website
    2. Create and account
    3. Make your first deposit of at least £10

    We strongly recommend you read the terms and conditions page as it will show you important information you must know.

    New players only. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. BeGambleAware.org - T&C Apply, 18+

PlayGrand Casino No Deposit Money on Sign Up

  • 6 / 10
    Bonus Rating

    30 Extra Spins No Deposit on Book of Dead

    More Details
    Min deposit£10
    Wagering35x W
    Max cashout£100
    Valid only for gamesBook of Dead
    Slot games1410
    Payout time2 days

    What you can get?

    The bonus will offer newly registered players 30 extra spins on Book of Dead, with no deposit required.

    How to claim?

    • Connect with the website
    • Create an account and complete the KYC
    • Claim the bonus

    Remember that the terms and conditions page always shows you important information, which is why we recommend you read it.

    New players only. 30 Non-Deposit Spins on Book of Dead. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Winnings from No-Deposit Spins capped at £100. Bonus funds must be used within 30 days, spins within 10 days Affordability checks apply. BeGambleAware.org - T&C Apply, 18+

Disclaimer

Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.

Overview

Slots Slots PlayGrand Casino
Live casino Live casino PlayGrand Casino
Fast withdrawal Fast withdrawal PlayGrand Casino
VIP program VIP program PlayGrand Casino
Company name:
White Hat Gaming Limited
Registration number:
52894
Website:
playgrand.com
Online since:
2013
Address:
85 St John Street, Valletta, VLT1165, Malta

UK Gambling Commission:
052894-R-329546-004
Malta Gaming Authority:
MGA/B2C/370/2017

Following our detailed research, this PlayGrand casino review contains what we know about the parent company, White Hat Gaming Ltd.

White Hat Gaming is a market-leading company in the iGaming segment with 10 years of expertise in the UK market. Along with Kambi Sportsbook, it provides numerous banking options, over 3000 games from a significant list of over 120 game publishers.

The casino is also certified by two renowned authorities, the UK Gambling Commission and the Malta Gaming Authority, whose licenses were issued in 2018.

Registration process

To begin your gambling journey on the right foot, we have taken matters into our own hands and created an account for the PlayGrand casino review. All you must submit on the four steps is:

  1. Username, email address, password, country.
  2. Full name, birthday.
  3. Personal address.
  4. Phone number.

As it is expected, before being recognised as an official member, you must state your legal age and agree with the operational casino conditions.

When identity checks are carried out and an underage punter is discovered, his/her membership shall be terminated, derived bonus founds retained, and deposited funds returned.

In just a few minutes, your account is created, and you may access primary casino functions. Still, to remain a member, you must use your account at regular time intervals.

Tips

There is also a promotional box that appears during the registration process. There, you have the option to choose where the operator will send PlayGrand bonus codes to you.

However, if you do not place bets for more than 12 consecutive months, the casino will try to contact you via email to remind you to log in. Should 30 days pass since the betting operator tried to get in touch with you, the account will be considered inactive, and a monthly fee of £5 will apply.

Be aware

In case an amount lower than £5 is present in your account, the whole sum will be deducted.

Beginning with the 13th month of inactivity, the casino will begin taxation procedures. The amount will be monthly taken out unless you log in again.

When the cash account becomes null and void, PlayGrand is entitled to close it officially after half a year.

KYC procedure

To access games and transactional functions, you must go through the ‘Know your customer’ procedure. The personal files can be submitted by going to your account and navigating towards the ‘KYC procedure’ area.

The process is secure, and your documents are kept safe from other customers. Thus, you are expected to provide:

  • Email verification: When you register, you are given an activation link via mail that will ensure the casino you are the rightful owner of the email address.
  • Identity documents: It could be a driver’s license, ID card, or passport, as long as your age and name are clearly displayed.
  • Proof of address: To verify the ownership over the living place, you must send a utility bill or bank statement.
  • AML: Personal income is kept safe by the Anti-Money Laundering procedures put forward by the licensing authority. As a consequence, you ought to offer proof of the source of income or riches.

Be aware

Suppose the files submitted did not successfully pass the identity checks. In such an event, this brand is allowed to close, freeze or terminate the player account.

In contrast, if the data you provided is accurate and transparent, the KYC procedure will only take 24 or 48 hours.

Recommendation

We suggest you undertake this step as soon as you register, considering that withdrawals may be blocked for unverified accounts.

UK players should also be informed that payout requests could be delayed whilst identity checks are ongoing.

User experience

Upon testing the services, we have discovered that the platform can be accessed with different devices, connections and browsers, as included in our PlayGrand casino review.

No loading or technical issues occurred during our stay here, so you may have an interrupted and optimal game session.

Device Internet Browser
Asus ZenBook 14 WIFI Google Chrome
Huawei Mate XS 3G Safari
Samsung Galaxy Tab S6 4G Microsoft Edge

Desktop

The casino focuses on dark colours and light writing, which makes all indispensable elements be noticed easily. Roaming through the pages, we have discovered that the footer contains the majority of essential features, such as Terms and Conditions and Live Chat.

Tips

You can access the chatbox even if you are not logged in. Yet, most agents will kindly advise you to create an account first.

The tools banner is situated at the top of the page, containing Promotions, Games, Account and Messages.

By clicking on multiple pages, we have learned that the website contains transparent data, well-organised terms, and straightforward buttons.

When you are logged in, the only difference between the two interfaces is that you can only play casino games, make unrestricted deposits and withdrawals as a casino member.

Mobile

On mobile, you shall encounter the same features, identical PlayGrand bonuses, undifferentiated regulations and details.

Whilst an Android or iOS app are not available, you may choose to play your favourite games from a tablet, laptop or the most used portable device.

Tips

The search bar available will help you personalise your gaming pursuit.

Games

You may play your favourite games wherever you are by choosing either Slots, Jackpots, Table Games or Live Casino.

Tips

You can add your desired play option to your favourites in the gaming rubric.

Equipped with a wide selections of play options, the PlayGrand casino review comprises over 1500 options for all British gamblers, created by numerous veterans like NetEnt, NYX or Playko.

Be aware

Even though clicking on the Live Chat icon will reveal only 30 options, by clicking on ‘Live Baccarat’, ‘Live Roulette’ or ‘Live Blackjack’, you will be redirected towards a new extensive rubric of Live Dealer.

Game type Title Lowest wager Highest wager
Slots Eye of Horus £0.10 £25.00
Table games European Blackjack £1 £200
Live Casino Immservice Roulette £1 £10000

Slots

Counting over 1410 titles, the slots category embodies multiple forms on this platform, including:

  • Jackpots: Fortunes of Ra, Reptizillions, Tridentia.
  • Classic Slots: Wild Frames, Twin Spin, Burning Wins.

Table games

There are 45 Table games choices for punters who wish to experience dynamic play with Roulette, Blackjack or Baccarat.

In the Roulette department, we have counted over 10 selections of 20p, French and 3D European. Blackjack fans are not forgotten either at PlayGrand since they have the chance to explore 16 titles: 6 in 1, Vegas Single Deck or Atlantic City.

Lastly, Baccarat will put you in front of 3D Baccarat or Classic Baccarat.

Live Roulette

Around 13 choices await you in this department, allowing you to choose either Lightning, French Gold or VIP Roulette.

Live Blackjack

If Live Blackjack is the right fit for you, you have 120 play options to test out, including Silver, Speed or Classic.

Live Baccarat

Baccarat comes with 15+ high-paced games, giving you access to Speed, No Commission or Control Squeeze.

Game providers

1X2 Gaming
1X2 Gaming
2By2 Gaming
2By2 Gaming
4The Player
4The Player
Adoptit Publishing
Adoptit Publishing
AGS
AGS
Ainsworth
Ainsworth
Alchemy Gaming
Alchemy Gaming
All41 Studios
All41 Studios
Asylum Labs
Asylum Labs
Bally
Bally
Barcrest
Barcrest
BB Games
BB Games
Betdigital Ltd
Betdigital Ltd
Big Time Gaming
Big Time Gaming
Black Pudding
Black Pudding
Blueprint Gaming
Blueprint Gaming
Bulletproof Gaming
Bulletproof Gaming
Cayetano
Cayetano
Chance Interactive
Chance Interactive
Colossus Bets
Colossus Bets
Concept Gaming
Concept Gaming
CoreGaming
CoreGaming
Crazy Tooth Studio
Crazy Tooth Studio
DiceLab
DiceLab
Electric Elephant
Electric Elephant
ELK Studios
ELK Studios
Endemol Studios
Endemol Studios
Eurostar Studios
Eurostar Studios
Evolution Gaming
Evolution Gaming
Eyecon
Eyecon
Fantasma Games
Fantasma Games
FELT
FELT
Fortune Factory
Fortune Factory
Foxium
Foxium
FugaGaming
FugaGaming
Gameburger
Gameburger
Games Inc
Games Inc
GamesLab
GamesLab
Gamevy
Gamevy
Gold Coin Studios
Gold Coin Studios
Golden Rock Studios
Golden Rock Studios
Gong Gaming Technology
Gong Gaming Technology
Green Jade
Green Jade
GreenTube
GreenTube
Hacksaw Gaming
Hacksaw Gaming
Half Pixel
Half Pixel
High 5 Games
High 5 Games
Hurricane
Hurricane
IGT
IGT
Inspired Gaming Group
Inspired Gaming Group
Iron Dog
Iron Dog
Jade Rabbit Studios
Jade Rabbit Studios
Just For the Win
Just For the Win
Kalamba
Kalamba
Leander Games
Leander Games
Lightning Box Games
Lightning Box Games
Live5 Gaming
Live5 Gaming
Magic Dreams
Magic Dreams
MaxWin Gaming
MaxWin Gaming
Merkur Gaming
Merkur Gaming
MetaGU
MetaGU
Microgaming
Microgaming
Mutuel Play
Mutuel Play
Neon Valley Studios
Neon Valley Studios
NetEnt
NetEnt
NetGaming
NetGaming
Nolimit City
Nolimit City
Northernlights
Northernlights
NYX
NYX
PearFiction Studios
PearFiction Studios
PG Soft
PG Soft
Pirates Gold Studios
Pirates Gold Studios
Play'n Go
Play'n Go
Playko
Playko
Playson
Playson
Pragmatic Play
Pragmatic Play
Probability Jones
Probability Jones
Pulse 8
Pulse 8
Push Gaming
Push Gaming
Quickspin
Quickspin
Rabcat
Rabcat
Realistic Games
Realistic Games
Red Tiger Gaming
Red Tiger Gaming
Red7
Red7
Reel Time Gaming
Reel Time Gaming
ReelPlay
ReelPlay
Relax Gaming
Relax Gaming
Revolver
Revolver
Sapphire Gaming
Sapphire Gaming
Scientific Games
Scientific Games
Seven Deuce Gaming
Seven Deuce Gaming
Shuffle Master
Shuffle Master
Side City Studios
Side City Studios
Silverback Games
Silverback Games
Skillzz Gaming
Skillzz Gaming
Skywind Group
Skywind Group
Slingo Originals
Slingo Originals
Snowborn
Snowborn
Spearhead
Spearhead
Spieldev
Spieldev
Spin Play
Spin Play
Spribe
Spribe
StakeLogic
StakeLogic
STHLM Gaming
STHLM Gaming
Storm Gaming
Storm Gaming
Stormcraft
Stormcraft
Switch Studios
Switch Studios
Thunderkick
Thunderkick
Triple Edge Studios
Triple Edge Studios
Wazdan
Wazdan
Wild Streak
Wild Streak
WMS Gaming
WMS Gaming
YoloPlay
YoloPlay
Show more

PlayGrand Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

£10
Min. withdrawal

Industry standard: GBP 10

£20
Max. cashout

Industry standard: GBP 100,000

£1000000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

3 mins
KYC Time

Industry standard: 2 days

1-2 days
Slot games

Industry standard: 500

1410
Bonus

Industry standard: 100% up to GBP 200

100% up to £100
New players only. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. BeGambleAware.org T&C Apply, 18+
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
PlayGrand Casino

PlayGrand Casino

3.9/5
£10£20£10000002 days3 mins1-2 days1410100% up to £ 100
Bonus Boss

Bonus Boss

4.1/5
£3£301 000 0001 day2 mins2-3 days30200% up to £ 100
PokerStars Casino

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100100% up to £ 200
888 Casino

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000200% up to £ 550
Jammy Monkey Casino

Jammy Monkey Casino

4.4/5
£5£10£10000001 day3 mins1 day30200% up to £ 200
TradaCasino

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900200% up to £ 40
Pink Casino

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800100% up to £ 150
Mega Casino

Mega Casino

4.4/5
£10£20£10000001 day2 mins1 day2600200% up to £ 50
Load more

PlayGrand Casino Review - Payment Methods

Accessing the cashier from your personal area is the step that will land you on deposit and cash-out functions. To place in sums, you can use Bank Transfer, Neosurf or Maestro, along with other 7 options.

For the casino to consider you an eligible punter for PlayGrand bonus codes, the amount you deposit must exceed £10.

Be aware

You are not permitted to request a charge-back, reversal or cancel the deposit.

Even if the casino itself does not impose any top-up charges, the financial institution can add charges and fees when making a deposit.

While the account is reviewed, you will only be permitted to cash in sums that do not go over the £7500 limit.

Withdrawals

We strive to achieve transparency in our PlayGrand casino review, especially about a key element of transactions, withdrawals.

The same methods you used to make the deposit, such as Visa, Paysafecard or Skrill Moneybookers, are to be used to initiate a payout. The lowest withdrawal you can make without contacting casino representatives is £20.

Important

  1. Should you wish to cash out an amount lower than £20, you must get in touch with the support to allow this particular transaction.
  2. The betting operator does not put a monthly limit on how much you can withdraw.

Requesting a withdrawal means that PlayGrand will put funds in 48 hours pending period, in which they will go through standard verifications. Once approved, they can take up to 5 working days to reflect in your balance, depending on your bank. This is why bank transfer can take as long as ten days to appear.

Bank Transfer Bank Transfer
Maestro Maestro
MasterCard MasterCard
Neosurf Neosurf
Neteller Neteller
PayPal PayPal
Paysafecard Paysafecard
Skrill Moneybookers Skrill Moneybookers
Trustly Trustly
Visa Visa
Show more

PlayGrand loyalty

One of the ways this casino measures the performance of returning, viable and dedicated punters is through a loyalty program. You can verify the accumulated points available for redemption from the player profile’s ‘loyalty points’ rubric.

For every stake you place, you collect a certain number of loyalty points. If you earn 200 points in gameplay, that is equivalent to £1 in bonus money, and the more you collect, the more you can receive.

Important

You may redeem 10000 loyalty points per day, but no amount over this limit.

In case you do not make transactions for more than 30 days, the casino removes loyalty points for the lack of activity.

To be considered for the loyalty scheme, you should place stakes, and every £10 bet allows you to earn points, considering that the following categories offer a different point value:

Game type Loyalty points
Slots 2
Scratchcards 2
Bingo 1
Video Poker 1
Blackjack 0.50
Roulette 0.25

Suppose you are in possession of 1000 points and redeem them all for bonus cash, you shall secure £5 in your account.

Only players who made at least one successful deposit of over £10 are eligible for the program. When points pile up and you redeem them, you can redeem more than 200 points per day.

As part of our PlayGrand casino review, we ought to state that the loyalty points are considered PlayGrand bonuses and therefore have some standard terms attached to them.

The highest value of the bets you can place for loyalty bonus funds is dependent on a £5 limit and stands at 35 times the value of the bonus amount in wagering terms.

Related casinos

Support

Phone:
No phone available
Email:
support@playgrand.com
Live chat:
Yes, 24/7

We have considered communication between you and the company an important aspect of our PlayGrand casino review. Upon testing the services, we discovered no phone support or FAQ section for quicker solutions.

Still, upon contacting the employees, the 24/7 live chat and email support will offer you quick, efficient and helpful advice regarding withdrawal requests’ verification, present PlayGrand bonus codes or mobile gambling.

Tips

To avoid the time-consuming process of going through identity checks during your live chat conversation, you can set a PIN and have it attached to your account.

Responsible Gaming

After employing PlayGrand bonuses in gameplay, it is important to recognise the affiliated risks and possible issues. Luckily, the PlayGrand casino review informs that UKGC-regulated casino will grant you access to a reliable toolbox, such as:

  • Game Time Reminder: Keep track of how long you have played by setting the desired reminder pop out from your account.
  • Account closure: Try to keep your distance from promotional materials by contacting support agents to terminate your account.
  • Time-out: From 24 hours to 6 weeks, this tool will suspend any gambling activity from your account and block your access until the chosen period expires.
  • Self-exclusion: If you feel out of control, it is recommended to extend your break from 6 months to 5 years.

Important

All the sister brands of PlayGrand will deny your access upon selecting the self-exclusion.

  • Access to account history: Your deposits, played games, wagers and losses are revealed in the personal area to give you a better view of your gambling habits.

If you need specialised help, the phone support lines and professional organisations can be contacted using the ‘Responsible Gaming’ rubric link.

PlayGrand Casino Review - Pros and Cons

Pros
  • You can set a PIN to avoid the data confirmation process.
  • A comprehensive array of payment methods.
  • A loyalty program with PlayGrand bonuses for committed customers.
  • Thousands of slots and hundreds of live dealer games.
  • A wide array of well-known software vendors.
  • Creating an account only takes 3 minutes.
Cons
  • There is no FAQ scheme.
  • The promotional page presents a low number of casino deals.
  • You cannot contact the casino via phone.
  • Android and iOS users do not have a mobile app dedicated to them.

How we review

   
Reviewer
Casinoalpha rating 3.9 / 5
Test duration 6 Hours
Review Duration 71 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Sep 2021
Updated Date Jul 2023
Ema Neacsu
AuthorEma NeacsuAuthor & Editor at CasinoAlpha
Play responsible! Visit PlayGrand Casino

PlayGrand Casino Player Reviews

Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!

Share your opinion

Your rating

Please complete rating

Please complete comments

Note: You must complete either the pro or con section.

Please complete capcha

CasinoAlpha provides guides and information on a range of products and services.

By submitting your comment or question, you agree to our Privacy and Cookies Policy and Terms of Use.

0 Comments