PlayGrand Casino logo

Newest PlayGrand Casino Review for 2024

Casino Rating:
7.7/10

Our PlayGrand casino review will answer all your gambling questions and curiosities you might have about this best online casino! We are here to help you start, play and finish your gaming session in a safe and friendly environment, from the first acquired PlayGrand bonus codes to safe gaming practices.

PlayGrand Casino logo
7.7/10
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Usability
9.0/10.0
PlayGrand lacks a desktop app, and Android and iOS users cannot access any mobile app. With colourful promotions, monochromatic undertones for categories and functional links, the casino will respond well to your search preferences and grant your access to its vast features whether you are logged in or out.
Deposits & Withdrawals
7.8/10.0
The PlayGrand review adds Visa, PayPal and Neteller as valuable deposits and withdrawal banking options for all UK players since they are commonly used. Choosing a withdrawal is dependent on a processing period of up to 2 days, and the sums will appear in your balance in up to 5 working days.
Games
6.0/10.0
Wherever we are discussing Live Casino, Jackpots or Table games, the casino comes with over 1500 play options for your favourite providers, also rich in number: BB Games, Cayetano or 2By2 Gaming. You can test out these categories as a member and add the desired game option to the list of favourites.
Bonuses
6.0/10.0
Important deposit and no-deposit PlayGrand bonuses, such as refer a friend, reload, cashback, are missing from the casino's promotional list. During your visit, the only offers you may encounter are extra spins, match-up bonuses, game of the month deals, and coupons.
Customer Support
8.0/10.0
Considering no FAQ scheme is available, the unique way to access financial, technical or promotional advice is through contacting the employees via email or Live Chat. Support agents are trained to recognised compulsory gambling, offer fast and competent advice as expected from 24/7 assistance and are correctly informed to solve all your inquiries and uncertainties.
Responsible Gambling
9.4/10.0
While you cannot set a session time limit or reverse your withdrawal, you can keep your budget and health at low risk with access to game history, self-assessment or take a break, to name a few.
Min. deposit £10
Min. Withdrawal £20
Max. cashout £1000000
Payout time 2 days
Game types Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratch cards, Keno, Bingo, Blackjack, Craps, Slingo, Progressive, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker
Slot games 1410
Live dealer games 205
Licenses Malta Gaming Authority, UK Gambling Commission
Vip program No
  • Progressive Progressive
  • Sic Bo Sic Bo
  • Craps Craps
  • Slingo Slingo
  • Live Casino Live Casino
  • Blackjack Blackjack
  • Scratch cards Scratch cards
  • Live Baccarat Live Baccarat
  • Video Poker Video Poker
  • Jackpots Jackpots
  • Table games Table games
  • Slots Slots
  • Baccarat Baccarat
  • Live Roulette Live Roulette
  • Keno Keno
  • Live Blackjack Live Blackjack
  • Bingo Bingo
  • Poker Poker
  • Roulette Roulette
Deposit options Skrill Moneybookers, MasterCard, Neteller, Visa, Bank Transfer, PaysafecardRead more
Min deposit £10
Accepted currency GBP
Payout options Skrill Moneybookers, MasterCard, Neteller, Visa, Bank Transfer, PaysafecardRead more

PlayGrand Casino Review Table of Contents

PlayGrand bonus codes

This casino welcomes all British players with a welcome package consisting of multiple match-up bonuses and bonus rounds.

Read more

You may access extra spins, match-up deals, or coupons during other promotional periods, but no other casino deals are revealed.

Bonus rules

Each bonus can be uniquely acquired and played accordingly to the terms and regulations that come with it.

Furthermore, PlayGrand bonuses must only be employed in the game option mentioned in the bonus policy. When you enter a game where the promotional balance is restricted, you cannot see the bonus money in the bonus balance.

You will need to cash in more than £10 to trigger each bonus stage unless otherwise mentioned. Moreover, before withdrawing any funds, you must fulfil the rollover condition, which is set at 35 times the bonus value.

Since not all games contribute the same percentage to the bonus wagering requirements, you must pay attention to the title you choose to place your wagers.

Game type Contribution
Slots 100%
Table games 10%
Video Poker Games 5%
Scratchcards and Keno 100%
Other games 0%
Jackpot games (Progressives) 0%

When you place stakes, you will notice that monies are deducted from the cash balance. Only when no monies are available, the wager shall be deducted from the bonus balance.

Provided you obtain bonus derived funds, the sums will be equally distributed between the bonus and cash balance.

In case you earn a coupon and want to redeem it, it has some standard rollover conditions that must be completed in relation to its specific terms.

If you play with extra spins, the highest value you can achieve in terms of real money is £100. Any excessive amount will be confiscated, and play with derived bonus rounds sums will not unlock promotional funds.

You have 30 days to complete the wagering for bonus amounts and only 10 days for promotional spins. Failure to stick to these rules will attract the removal of unused bonuses and related bonus amounts.

Irregular play

Every UK brand stands by fair play, so you must comply and not enrol in any suspicious activity or abuse any promotional deal.

Some of the actions that count as irregular play habits are:

  • Initiating a bonus feature with bonus or cash funds to leave the game and begin a different one. Then, you return to the initial game to complete the bonus or spins feature when the bonus funds are terminated, lost or already wagered.
  • Using bonus or promotional funds to progress through the bonus stages, reaching the final stages and then completing the game with monetary amounts when no bonus balance is left.
  • Colluding with any other players to increase the chances of obtaining considerable funds or receiving multiple deals.
  • Casting large stakes aside and going back at a later time when the bonus money is lost, forfeited or converted to cash.
  • Adding funds and withdrawing them shortly after, just for the purpose of receiving extra rounds, and then wagering the cash-in just over one time the deposit amount. In the end, the punter withdraws the funds in a short time and initiates the bonus rounds.
  • Bonus rating
    100% UP TO £100 + 30 SPINS
    More details

    Promotion Verdict

    We highly recommend claiming this PlayGrand Casino bonus, especially if you’re a slot fan who plays Book of Dead and Reactoonz. The bonus offer starts with 30 no deposit free spins on Book of Dead. Upon your first deposit, the casino doubles your funds up to £100, which is above what similar offers provide. Once you’ve deposited, you’ll get 30 extra spins on Reactoonz. The entire bonus is subject to an accessible 35x rollover.

    New players only. Min deposit £10. Offer: 30 No-Deposit Spins on Book of Dead. 1st deposit: 100% up to £300 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings separate to cash funds and subject to 35x (bonus only) wagering req. Only bonus funds count towards wagering contribution. Welcome bonus max bet £5. Winnings from No-Deposit Spins capped at £100. Bonus funds valid 30 days, spins 10 days. Affordability checks apply. BeGambleAware.org -
  • Bonus Email

    Only by email

    9.5 / 10
    Alpha Rating

    Get 100 Free Spins No Deposit

    This offer can only be claimed by subscribing.

    We keep your email private. It's only used to send promotions. Subscribing means you agree to receive them.

Overview

Slots Slots PlayGrand Casino
Live casino Live casino PlayGrand Casino
Fast withdrawal Fast withdrawal PlayGrand Casino
VIP program VIP program PlayGrand Casino
Company name:
White Hat Gaming Limited
Registration number:
52894
Website:
playgrand.com
Online since:
2013
Address:
85 St John Street, Valletta, VLT1165, Malta

UK Gambling Commission:
052894-R-329546-004
Malta Gaming Authority:
MGA/B2C/370/2017

Following our detailed research, this PlayGrand casino review contains what we know about the parent company, White Hat Gaming Ltd.

White Hat Gaming is a market-leading company in the iGaming segment with 10 years of expertise in the UK market. Along with Kambi Sportsbook, it provides numerous banking options, over 3000 games from a significant list of over 120 game publishers.

The casino is also certified by two renowned authorities, the UK Gambling Commission and the Malta Gaming Authority, whose licenses were issued in 2018.

Registration process

To begin your gambling journey on the right foot, we have taken matters into our own hands and created an account for the PlayGrand casino review. All you must submit on the four steps is:

  1. Username, email address, password, country.
  2. Full name, birthday.
  3. Personal address.
  4. Phone number.

As it is expected, before being recognised as an official member, you must state your legal age and agree with the operational casino conditions.

When identity checks are carried out and an underage punter is discovered, his/her membership shall be terminated, derived bonus founds retained, and deposited funds returned.

In just a few minutes, your account is created, and you may access primary casino functions. Still, to remain a member, you must use your account at regular time intervals.

There is also a promotional box that appears during the registration process. There, you have the option to choose where the operator will send PlayGrand bonus codes to you.

However, if you do not place bets for more than 12 consecutive months, the casino will try to contact you via email to remind you to log in. Should 30 days pass since the betting operator tried to get in touch with you, the account will be considered inactive, and a monthly fee of £5 will apply.

Beginning with the 13th month of inactivity, the casino will begin taxation procedures. The amount will be monthly taken out unless you log in again.

When the cash account becomes null and void, PlayGrand is entitled to close it officially after half a year.

KYC procedure

To access games and transactional functions, you must go through the ‘Know your customer’ procedure. The personal files can be submitted by going to your account and navigating towards the ‘KYC procedure’ area.

The process is secure, and your documents are kept safe from other customers. Thus, you are expected to provide:

  • Email verification: When you register, you are given an activation link via mail that will ensure the casino you are the rightful owner of the email address.
  • Identity documents: It could be a driver’s license, ID card, or passport, as long as your age and name are clearly displayed.
  • Proof of address: To verify the ownership over the living place, you must send a utility bill or bank statement.
  • AML: Personal income is kept safe by the Anti-Money Laundering procedures put forward by the licensing authority. As a consequence, you ought to offer proof of the source of income or riches.

User experience

Upon testing the services, we have discovered that the platform can be accessed with different devices, connections and browsers, as included in our PlayGrand casino review.

No loading or technical issues occurred during our stay here, so you may have an interrupted and optimal game session.

Device Internet Browser
Asus ZenBook 14 WIFI Google Chrome
Huawei Mate XS 3G Safari
Samsung Galaxy Tab S6 4G Microsoft Edge

Desktop

The casino focuses on dark colours and light writing, which makes all indispensable elements be noticed easily. Roaming through the pages, we have discovered that the footer contains the majority of essential features, such as Terms and Conditions and Live Chat.

The tools banner is situated at the top of the page, containing Promotions, Games, Account and Messages.

By clicking on multiple pages, we have learned that the website contains transparent data, well-organised terms, and straightforward buttons.

When you are logged in, the only difference between the two interfaces is that you can only play casino games, make unrestricted deposits and withdrawals as a casino member.

Mobile

On mobile, you shall encounter the same features, identical PlayGrand bonuses, undifferentiated regulations and details.

Whilst an Android or iOS app are not available, you may choose to play your favourite games from a tablet, laptop or the most used portable device.

Games

You may play your favourite games wherever you are by choosing either Slots, Jackpots, Table Games or Live Casino.

Equipped with a wide selections of play options, the PlayGrand casino review comprises over 1500 options for all British gamblers, created by numerous veterans like NetEnt, NYX or Playko.

Even though clicking on the Live Chat icon will reveal only 30 options, by clicking on ‘Live Baccarat’, ‘Live Roulette’ or ‘Live Blackjack’, you will be redirected towards a new extensive rubric of Live Dealer.

Game type Title Lowest wager Highest wager
Slots Eye of Horus £0.10 £25.00
Table games European Blackjack £1 £200
Live Casino Immservice Roulette £1 £10000

Slots

Counting over 1410 titles, the slots category embodies multiple forms on this platform, including:

  • Jackpots: Fortunes of Ra, Reptizillions, Tridentia.
  • Classic Slots: Wild Frames, Twin Spin, Burning Wins.

Table games

There are 45 Table games choices for punters who wish to experience dynamic play with Roulette, Blackjack or Baccarat.

In the Roulette department, we have counted over 10 selections of 20p, French and 3D European. Blackjack fans are not forgotten either at PlayGrand since they have the chance to explore 16 titles: 6 in 1, Vegas Single Deck or Atlantic City.

Lastly, Baccarat will put you in front of 3D Baccarat or Classic Baccarat.

Live Roulette

Around 13 choices await you in this department, allowing you to choose either Lightning, French Gold or VIP Roulette.

Live Blackjack

If Live Blackjack is the right fit for you, you have 120 play options to test out, including Silver, Speed or Classic.

Live Baccarat

Baccarat comes with 15+ high-paced games, giving you access to Speed, No Commission or Control Squeeze.

Game providers

NetEnt
NetEnt
Play'n Go
Play'n Go
Microgaming
Microgaming
IGT
IGT
Evolution Gaming
Evolution Gaming
Bally
Bally
1X2 Gaming
1X2 Gaming
Ainsworth
Ainsworth
Barcrest
Barcrest
Blueprint Gaming
Blueprint Gaming
CoreGaming
CoreGaming
ELK Studios
ELK Studios
Endemol Studios
Endemol Studios
Eyecon
Eyecon
FELT
FELT
High 5 Games
High 5 Games
Inspired Gaming Group
Inspired Gaming Group
Leander Games
Leander Games
Lightning Box Games
Lightning Box Games
Magic Dreams
Magic Dreams
Merkur Gaming
Merkur Gaming
Nolimit City
Nolimit City
NYX
NYX
Playson
Playson
Pragmatic Play
Pragmatic Play
Push Gaming
Push Gaming
Quickspin
Quickspin
Rabcat
Rabcat
Realistic Games
Realistic Games
Red Tiger Gaming
Red Tiger Gaming
Relax Gaming
Relax Gaming
Thunderkick
Thunderkick
Wazdan
Wazdan
WMS Gaming
WMS Gaming
Big Time Gaming
Big Time Gaming
GreenTube
GreenTube
Foxium
Foxium
Gamevy
Gamevy
Iron Dog
Iron Dog
FugaGaming
FugaGaming
StakeLogic
StakeLogic
Skillzz Gaming
Skillzz Gaming
Betdigital Ltd
Betdigital Ltd
Side City Studios
Side City Studios
2By2 Gaming
2By2 Gaming
Spieldev
Spieldev
Storm Gaming
Storm Gaming
Fantasma Games
Fantasma Games
Adoptit Publishing
Adoptit Publishing
Just For the Win
Just For the Win
MetaGU
MetaGU
PearFiction Studios
PearFiction Studios
Probability Jones
Probability Jones
Seven Deuce Gaming
Seven Deuce Gaming
Concept Gaming
Concept Gaming
GamesLab
GamesLab
Triple Edge Studios
Triple Edge Studios
Wild Streak
Wild Streak
YoloPlay
YoloPlay
Mutuel Play
Mutuel Play
Reel Time Gaming
Reel Time Gaming
Crazy Tooth Studio
Crazy Tooth Studio
Chance Interactive
Chance Interactive
Fortune Factory
Fortune Factory
Colossus Bets
Colossus Bets
Red7
Red7
Skywind Group
Skywind Group
Slingo Originals
Slingo Originals
Gameburger
Gameburger
STHLM Gaming
STHLM Gaming
PG Soft
PG Soft
Northernlights
Northernlights
Neon Valley Studios
Neon Valley Studios
All41 Studios
All41 Studios
MaxWin Gaming
MaxWin Gaming
Golden Rock Studios
Golden Rock Studios
Asylum Labs
Asylum Labs
Alchemy Gaming
Alchemy Gaming
Bulletproof Gaming
Bulletproof Gaming
BB Games
BB Games
DiceLab
DiceLab
Electric Elephant
Electric Elephant
Games Inc
Games Inc
Hurricane
Hurricane
Hacksaw Gaming
Hacksaw Gaming
Jade Rabbit Studios
Jade Rabbit Studios
Kalamba
Kalamba
Live5 Gaming
Live5 Gaming
Pulse 8
Pulse 8
Playko
Playko
Revolver
Revolver
Snowborn
Snowborn
Sapphire Gaming
Sapphire Gaming
Stormcraft
Stormcraft
ReelPlay
ReelPlay
Green Jade
Green Jade
4The Player
4The Player
Switch Studios
Switch Studios
Silverback Games
Silverback Games
Spin Play
Spin Play
AGS
AGS
Half Pixel
Half Pixel
Gold Coin Studios
Gold Coin Studios
Pirates Gold Studios
Pirates Gold Studios
Black Pudding
Black Pudding
Eurostar Studios
Eurostar Studios
Spribe
Spribe
Cayetano
Cayetano
Spearhead
Spearhead
Gong Gaming Technology
Gong Gaming Technology
Scientific Games
Scientific Games
Shuffle Master
Shuffle Master
NetGaming
NetGaming
Show more

PlayGrand Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

£10
Min. withdrawal

Industry standard: GBP 10

£20
Max. cashout

Industry standard: GBP 100,000

£1000000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

3 mins
KYC Time

Industry standard: 2 days

1-2 days
Slot games

Industry standard: 500

1410
Bonus

Industry standard: 100% up to GBP 200

bonus
New players only. Min deposit £10. Offer: 30 No-Deposit Spins on Book of Dead. 1st deposit: 100% up to £300 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings separate to cash funds and subject to 35x (bonus only) wagering req. Only bonus funds count towards wagering contribution. Welcome bonus max bet £5. Winnings from No-Deposit Spins capped at £100. Bonus funds valid 30 days, spins 10 days. Affordability checks apply. BeGambleAware.org -
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
PlayGrand Casino

PlayGrand Casino

3.9/5
£10£20£10000002 days3 mins1-2 days1410100% up to £ 100
PokerStars Casino

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100100% up to £ 200
888 Casino

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000200% up to £ 550
TradaCasino

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900200% up to £ 40
Pink Casino

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800100% up to £ 150
Megacasino

Megacasino

4.4/5
£10£20£10000001 day2 mins1 day2600200% up to £ 50
Lucky VIP Casino

Lucky VIP Casino

4.6/5
£10£10£10000001 day2 mins1 day300100% up to £ 100
Jazzy Spins Casino

Jazzy Spins Casino

4.1/5
£5£10No limit2 days1 min1 day96110% up to £ 50
Load more

PlayGrand Casino Review - Payment Methods

Accessing the cashier from your personal area is the step that will land you on deposit and cash-out functions. To place in sums, you can use Bank Transfer, Neosurf transactions or Maestro, along with other 7 options.

For the casino to consider you an eligible punter for PlayGrand bonus codes, the amount you deposit must exceed £10.

Even if the casino itself does not impose any top-up charges, the financial institution can add charges and fees when making a deposit.

While the account is reviewed, you will only be permitted to cash in sums that do not go over the £7500 limit.

Withdrawals

We strive to achieve transparency in our PlayGrand casino review, especially about a key element of transactions, withdrawals.

The same methods you used to make the deposit, such as Visa, Paysafecard or Skrill Moneybookers, are to be used to initiate a payout. The lowest withdrawal you can make without contacting casino representatives is £20.

Requesting a withdrawal means that PlayGrand will put funds in 48 hours pending period, in which they will go through standard verifications. Once approved, they can take up to 5 working days to reflect in your balance, depending on your bank. This is why bank transfer can take as long as ten days to appear.

Skrill Moneybookers Skrill Moneybookers
MasterCard MasterCard
Neteller Neteller
Visa Visa
Bank Transfer Bank Transfer
Paysafecard Paysafecard
Maestro Maestro
Neosurf Neosurf
Trustly Trustly
PayPal PayPal
Show more

PlayGrand loyalty

One of the ways this casino measures the performance of returning, viable and dedicated punters is through a loyalty program. You can verify the accumulated points available for redemption from the player profile’s ‘loyalty points’ rubric.

For every stake you place, you collect a certain number of loyalty points. If you earn 200 points in gameplay, that is equivalent to £1 in bonus money, and the more you collect, the more you can receive.

In case you do not make transactions for more than 30 days, the casino removes loyalty points for the lack of activity.

To be considered for the loyalty scheme, you should place stakes, and every £10 bet allows you to earn points, considering that the following categories offer a different point value:

Game type Loyalty points
Slots 2
Scratchcards 2
Bingo 1
Video Poker 1
Blackjack 0.50
Roulette 0.25

Suppose you are in possession of 1000 points and redeem them all for bonus cash, you shall secure £5 in your account.

Only players who made at least one successful deposit of over £10 are eligible for the program. When points pile up and you redeem them, you can redeem more than 200 points per day.

As part of our PlayGrand casino review, we ought to state that the loyalty points are considered PlayGrand bonuses and therefore have some standard terms attached to them.

The highest value of the bets you can place for loyalty bonus funds is dependent on a £5 limit and stands at 35 times the value of the bonus amount in wagering terms.

Related casinos

Support

Phone:
No phone available
Email:
support@playgrand.com
Live chat:
Yes, 24/7

We have considered communication between you and the company an important aspect of our PlayGrand casino review. Upon testing the services, we discovered no phone support or FAQ section for quicker solutions.

Still, upon contacting the employees, the 24/7 live chat and email support will offer you quick, efficient and helpful advice regarding withdrawal requests’ verification, present PlayGrand bonus codes or mobile gambling.

To avoid the time-consuming process of going through identity checks during your live chat conversation, you can set a PIN and have it attached to your account.

Responsible Gaming

After employing PlayGrand bonuses in gameplay, it is important to recognise the affiliated risks and possible issues. Luckily, the PlayGrand casino review informs that UKGC-regulated casino will grant you access to a reliable toolbox, such as:

  • Game Time Reminder: Keep track of how long you have played by setting the desired reminder pop out from your account.
  • Account closure: Try to keep your distance from promotional materials by contacting support agents to terminate your account.
  • Time-out: From 24 hours to 6 weeks, this tool will suspend any gambling activity from your account and block your access until the chosen period expires.
  • Self-exclusion: If you feel out of control, it is recommended to extend your break from 6 months to 5 years.

If you need specialised help, the phone support lines and professional organisations can be contacted using the ‘Responsible Gaming’ rubric link.

PlayGrand Casino Review - Pros and Cons

Pros
  • You can set a PIN to avoid the data confirmation process.
  • A comprehensive array of payment methods.
  • A loyalty program with PlayGrand bonuses for committed customers.
  • Thousands of slots and hundreds of live dealer games.
  • A wide array of well-known software vendors.
  • Creating an account only takes 3 minutes.
Cons
  • There is no FAQ scheme.
  • The promotional page presents a low number of casino deals.
  • You cannot contact the casino via phone.
  • Android and iOS users do not have a mobile app dedicated to them.

How we review

   
Reviewer
Reviewer
Casinoalpha rating 7.7 / 10
Test duration 6 Hours
Review Duration 71 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Sep 2021
Updated Date Feb 2024
Anca Iamandi
AuthorAnca IamandiSenior Author & Editor at CasinoAlpha

Anca's analytic skills developed in Generative Linguistics allow her to bring you clear and concise gambling-related content. Her texts will help you understand casinos, bonuses, fees, and rules and forget about all the gambling myths that pull you down. She's a strong advocate of safe gambling.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.

Play responsible! Visit PlayGrand Casino

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