Our team’s Plaza Royal review is meant to guide players when navigating through the casino’s website.
Keep reading to find out everything you need to know, from payment methods to Plaza Royal offers, and so much more important information about this top MarketPlay casino!
- The casino has an appealing website interface, but you may encounter some loading delays on any device you use. Also, there is no mobile app available.
- There are several popular methods available for both deposit and withdrawal, such as Skrill Moneybookers and Visa, but some others are missing, such as Boku. The payout time can differ from one method to another, but it may take up to 72 hours when using your credit/debit card.
- With over 900 slots to choose from, originating from famous providers such as Netent and Play'n Go, you are highly likely to find a game to your liking. You can find variants of multiple games, including Baccarat, Blackjack and Roulette. Additionally, you will find several live games available.
- While it's true that the first deposit bonus is incorporated in the Welcome promotion, new users are welcomed to the website with extra spins for their first 3 days after making the deposit. There are other promotions for certain games available for loyal users.
- There are only two options available for contacting the customer support team: Live Chat and email. As of now, there is no 24/7 contact option available.
- There are several responsible gambling tools available such as setting autoplay limits, as well as monthly deposit limits, but there are a few others missing such as a reverse withdrawal option.
| Min. deposit | £10 |
| Min. Withdrawal | £10 |
| Max. cashout | £7000 |
| Payout time | +3 days |
| Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratch cards, Bingo, Blackjack, Slingo, Progressive, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker |
| Slot games | 900 |
| Live dealer games | 90 |
| Licenses | Malta Gaming Authority, UK Gambling Commission, Irish Betting License |
| Vip program | No |
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Roulette
Plaza Royal Review Table of Contents
Plaza Royal overview
- Company name:
- Marketplay LTD | Aspire Global International LTD
- Registration number:
- C42296
- Website:
- plazaroyal.com
- Stock indicator:
- OMX:ASPIRE
- Online since:
- 2020
- Address:
- 135, High street, Sliema SLM 1549, Malta
- Malta Gaming Authority:
- MGA/CRP/148/2007
- UK Gambling Commission:
- 039483-R-319409-017
- Irish Betting License:
- 000-039483-R-319409-001
All of the games on this website are being operated by Aspire Global International LTD, a company based in Malta.
Their business address is 135, High Street, Sliema SLM 1548. In the UK, the games and website are operated by AG Communications Limited, with the business address at 135, High Street, Sliema SLM 1549, Malta.
Tips
When researching for our Plaza Royal review, we have made it our mission to acquire several background information about the casino to help users decide if they should deem it worthy of their time and funds.
Their company is being licensed by three authorizations, which offers further proof of being trustworthy: The Gambling Commission of Great Britain for customers in the UK, as well as The Malta Gaming Authority and Irish Betting License.
Aspire Global International LTD has revenue of £9 million and around 65 employees. On the other hand, AG Communications Limited has a revenue of over £17 million, and around 15 employees.
Aspire’s International Securities Identification Number (ISIN) is: MT0001530105
Registration Process
Follow the next steps from our Plaza royal review:
- Opt-in for the Plaza Royal offer from our link.
- Enter your email address and choose a username and a safe password.
- Enter your name, birth date, phone number, and full address, including postcode.
- Choose your currency.
- Tick the box that asks you to confirm that you are of legal age and have read and agreed with the Terms and Conditions.
You may also opt-in to receive marketing and bonuses through email and SMS by ticking on the afferent box.
The registration process is very easy to complete, and you may be signed up for the website in less than 2 minutes.
KYC Process
You will need to get verified to be able to access the games. You can easily do so by tapping on the Edit your profile button from below your username and opting for the Document upload option of the menu.
In order to get your age, address and identity verified, you shall be asked to upload files containing documents.
Expect to see the following documents:
- Driving license (for verifying both your age and identity at the same time).
- ID/National Card.
- Bank Statement.
- Utility Bill (no phone bill accepted)
Be aware
The verification process should be completed in about 48 hours from the time you uploaded the documents.
User Experience
Below, you will see what options we have used when testing the casino:
| Device | Internet | Browser |
|---|---|---|
| Lenovo ThinkPad | Wi-Fi | Opera |
| Samsung A52 | 5G | Safari |
| Galaxy Tab A8 | 4G | Microsoft Edge |
Tips
When writing our Plaza Royal review, we have made it our mission to find out the way the casino’s interface transfers to different platforms, in order to make sure they create a user-friendly, player-oriented experience for gamblers.
Desktop
The website provides an interactive experience for its UK users, with an eye-catchy layout and straightforward buttons that make the navigating process to be an easy one.
However, we have found that a certain button doesn’t work: My rewards points page from your account features. This is due to the Loyalty programme being only recently removed from their bonus schemes for UK users.
Additionally, we have encountered loading delays when trying to log in and refresh the Home page.
Still, the game section is very well-organized, providing several categories that make the browsing process easy to complete.
There is an afferent search bar available, but you can only search a game by its name, and not by its provider.
Mobile
Currently, Plaza Royal doesn’t have any app available. It is mobile-optimized, and you can easily find the same features that are available on the desktop page.
However, the loading process seems to be even more delayed than on a computer interface.
There are no special offers for mobile users, nor any other bonuses, but the Plaza Royal can be accessed from a mobile platform as well.
We have encountered no striking differences when using a tablet to navigate the website, all the promotions and loading delays are still present.
Games
You can easily access the game sections by tapping on the Casino Games button from the menu.
The games are separated into several categories according to:
- Level of novelty;
- Jackpots available;
- Type of game;
Moreover, you will find an All Games category where you can see their entire collection of games that are available to UK players.
Below, you will find a table with the current number of available games from certain categories:
| Game category | Number of available games |
|---|---|
| Table Games | 27 |
| Jackpots | 25 |
| Bingo Slots | 4 |
Why do we examine the games?
For every gambler, the games are probably the quintessential part of their gambling experience, so we made sure to give this aspect its utmost importance when doing the research for our Plaza Royal review.
You can easily access the Search bar to find a certain game by its title, which can be helpful considering the website provides a large number of games.
Slots
There are several slots inspired by different mythologies, movies, or celebrities, which can be beneficial when wanting to play games that have a familiar featuring.
With a collection of about 900 slot games from famous providers that appeal to players, such as NetEnt and Play’n Go, it shouldn’t be difficult to find a game of your choosing. Additionally, you can find about 10 Megaways slot games.
You will find that widely popular games such as Starburst or Book of Dead will be displayed in a row on the landing Casino Games page so users can easily access them.
Tips
In order to see the RTP percentage of each slot, just click on the I from the game menu, and you will see more info about your game of choice.
Table games
There is a special category dedicated solely to Table Games you can easily access by tapping on the existing button from the Casino Games page. There will be about 20 different variants of table games to test your skills on, with multiple versions of Blackjack available for players. If you are more likely to prefer Roulette games, there are available options for both the European and the American versions. Additionally, you will also find one variant of Baccarat if this is your game of choice.
Tips
You can see the smallest and biggest bet you can make when entering each game, which may help you choose which game to play.
If you want to have access to the full list of Live Games, simply tap on the Live Casino button from the menu.
Live Blackjack
You can access all the available Live Blackjack games from the tab menu on the Live Casino page.
You will then find around 25 variants of Live Blackjack broadcasted in high-definition video, complete with live audio right from the casino floor. Betting limits can differ from one version to another.
Below, we have compiled a list with a few Live Blackjack variants and their betting limitations:
| Game title | Smallest bet | Biggest bet |
|---|---|---|
| Blackjack The Strip | £5 | £5000 |
| Power Blackjack | £1 | £5000 |
| Blackjack White 1 | £10 | £5000 |
| Speed Blackjack D | £50 | £1000 |
Live Roulette
There is also a Live Casino category dedicated solely to Roulette games.
When accessing it, you will find several variants of Roulette, including French Roulette, Norsk Roulette, and the classical American Roulette.
Tips
The smallest bet you can make on Live Roulette games is usually smaller compared to the smallest bet of Live Blackjack games.
Below, we have compiled a list with a few different variants of Live Roulette and their betting limits:
| Game title | Smallest bet | Biggest bet |
|---|---|---|
| Norsk Roulette | £0.5 | £2000 |
| French Roulette Gold | £0.1 | £2000 |
| American Roulette | £0.2 | £10000 |
| Speed Roulette | £0.5 | £5000 |
Live Baccarat
There are around 20 different variants of Live Baccarat games available on the website. Baccarat games share a category with Sic Bo games, which you can easily access from the tab menu.
All the Live Baccarat games offered by the casino have the same smallest bet limit, consisting of £1. Bellow, we have compiled a table with a few Live Baccarat variants and the biggest bet you can place on each of them:
| Game title | Biggest bet |
|---|---|
| No Commission Baccarat | £1000 |
| Baccarat A | £10000 |
| First Person Baccarat | £5000 |
| Speed Baccarat J | £15000 |
Game providers
Plaza Royal vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £10 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £10 |
| Max. cashout Industry standard: GBP 100,000 | £7000 |
| Payout Time Industry standard: 2 days | +3 days |
| Register time Industry standard: 2 Mins | 2 mins |
| KYC Time Industry standard: 2 days | 2 days |
| Slot games Industry standard: 500 | 900 |
| Bonus Industry standard: 100% up to GBP 200 | bonus |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 2 days | 900 | 100% up to £ 20 |
|
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 | 100% up to £ 200 |
|
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to £ 550 |
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 | 200% up to £ 40 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to £ 150 |
|
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 | 200% up to £ 50 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 1 day | 300 | 100% up to £ 100 |
|
|
£5 | £10 | No limit | 2 days | 1 min | 1 day | 96 | 110% up to £ 50 |
Plaza Royal Review - Payment Methods
Before being able to access the gaming section you will need to make your first deposit consisting of at least £10.
There is no limit to how much money you can deposit every day, week or month.
There are several payment options you can choose from when making a deposit, such as bank cards, wallets and vouchers.
Withdrawal process
The smallest sum you can withdraw consists of £10. All of the deposit methods are available for withdrawal as well, except for Paysafecard.
Withdrawal time can differ from one method to another. If you withdraw with a credit/debit card, the payout can happen instantly, but it can also take up to 72 hours.
The biggest sum you can withdraw at once consists of £7000.
There may be added taxes when withdrawing from the casino, and you can see all the relevant information on this by accessing the Cashier section.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
£10 | No limit | £10 | £7000 | Up to 6 days |
|
£10 | No limit | £10 | £7000 | 1 to 2 days |
|
£10 | No limit | £10 | £7000 | 1 to 2 days |
|
£10 | No limit | £10 | £7000 | Up to 4 days |
|
£10 | No limit | £10 | £7000 | 1 to 2 days |
|
£10 | No limit | £10 | £7000 | 1 to 2 days |
|
£10 | No limit | £10 | £7000 | Up to 6 days |
|
£10 | No limit | £10 | £7000 | Up to 4 days |
Related casinos
Customer Support
- Phone:
- No Phone
- Email:
- support@plazaroyal.com
- Live chat:
- 08:00 CET to 00:00 CET
Firstly, you can access the FAQ page from the footer where several popular questions have already been answered.
You may already find the answer to your question without having to contact the support team by quickly browsing through the list.
If you don’t find any help on the FAQ page, it’s time to contact the support team.
Tips
When writing our Plaza Royal review, we fully acknowledged how essential a trained support team is when needing to be assisted in solving an issue regarding your gambling experience.
Options for Plaza Royal support
You can easily contact customer support through two options: email and Live Chat. As of now, there is no 24/7 contact option available for UK users.
However, the Live Support can be contacted 7 days a week, between 08:00 CET to 00:00 CET.
When we contacted the support team, we have always been redirected to trained agents, and not default bots.
Moreover, they have always provided concrete answers in a short time, while using a polite manner of addressing their customers. Overall, we found it to be a satisfying experience.
When contacting the support team by email, you should receive an answer in about 24 to 48 hours.
Responsible gambling
The casino offers pieces of advice for parents that acknowledge the importance of keeping children away from gambling websites.
They also offer a list of special apps that will help block the access of minors to any casino website.
In order for your gambling activity to take part in a healthy and beneficial environment, where users can feel seen and understood, the casinos usually provide several responsible gambling tools to help you maintain a positive mindset.
Luckily, Plaza Royal casino makes no exception.
Self-help
In order to help users realize their gambling habits are getting out of control, the website provides a set of questions that serve as a self-assessment test for players.
Sometimes users are not aware something may be wrong on their own, so such a tool can become truly handy.
Recommendation
Setting your own limits is essential to knowing when it’s time to stop. To come to the users’ rescue, the platform provides the option of setting daily, weekly, and monthly deposit limits, so players don’t spend more than they know they can afford.
Moreover, there is the option of setting autoplay limits, allowing users to only automatically play a certain number of rounds. Also, there can be a limit to how many times you get to lose or earn funds.
You can also set yourself a reality check option, so you can be reminded of the amount of time you have spent online after a certain period.
Take a break and self-exclusion
Sometimes, when your gambling behaviour has become problematic to you, maybe it’s time to step back from your playing sessions and get some cooling off time before starting again.
You can easily do so by accessing one of the two options up for users to choose from: take a break and self-exclusion.
You can opt to take a break for any of the following time periods:
- 24 hours;
- 1 week;
- 1 month;
- 6 weeks;
At the end of this period, your account will automatically be opened again.
However, if you have made up your mind to take a longer break, you should apply for a self-exclusion period, from 6 months to 5 years.
During the self-exclusion period, you won’t be able to access your account under any circumstances. Moreover, you will be excluded from receiving any promotional or marketing ads from the casino.
Tips
If you apply for a self-exclusion period at any time, all of your existing funds will be returned to you.
If you decide to reopen your account at the end of your self-exclusion period, you can do so by emailing the support team and asking for your account to be reopened. After making a request, you will be able to access your account after 24 hours.
Plaza Royal Review - Pros and Cons
- Several responsible gambling tools
- Swift registration process
- Several Plaza royal offers
- Lack of any mobile app
- 48 hours withdrawal time
How we review
| Reviewer | Anca Iamandi |
| Casinoalpha rating | 8.5 / 10 |
| Test duration | 6 Hours |
| Review Duration | 66 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Dec 2021 |
|---|---|
| Updated Date | Apr 2024 |
Plaza Royal Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!