The Pools Casino Welcome Offer & Bonuses - 2024

All you need to know about Pools Casino promo codes.

The bonuses at the Pools can be claimed in several ways. Casino welcome offers can be claimed after you sign up at the online casino. You’ll also need to make your first deposit.

At times, bonuses can be claimed by entering a promo code. You can find these in communications received from the Pools. Also, you will be able to claim similar promotions on our complete selections of Jackpot.com Casino bonus codes and Wonga Games Casino bonus codes.

We also recommend you take a look at our full list of the top free spins without deposit as well as our expert analysed top casino bonuses.

CasinoAlpha’s advice on the Pools bonus codes

When making use of bonuses it’s a good idea to understand what you are getting into and to approach them strategically. Here are a few ideas to help you make the best of your bonus funds.

• Read the terms and conditions: Before even accepting a bonus, start by carefully reading the T&Cs. Look out for the validity period and wagering requirements.
• Claim your Pools sign up offer: Bonuses for new customers such as welcome bonuses are usually pretty good to encourage players to sign up. So if you are keen on bonuses, don’t miss this one.
• Utilize bonuses strategically: Take advantage of reload bonuses by carefully timing your deposits. Keep an eye on the casino’s promotions calendar and plan your deposits accordingly. For Free Spin bonuses keep an eye out for Pools games with a higher RTP and low volatility to make the best of your gameplay.

How to get the Pools promo codes?

Here’s how to claim a bonus at The Pools using promo codes:

• Sign-up: Visit the Pools website and create a new player account by completing the sign-up form. Check your email to verify your account.
• Go to the cashier section: Log into your Pools account and navigate to the banking section. You’ll usually find it on the toolbar or in the menu once you’ve signed in.
• Enter your bonus code: While making your deposit you’ll have the option to enter a bonus code.
• Make a deposit: At the Pools you can make a deposit via most debit cards issued by VISA and MasterCard or PayPal. Bear in mind that the casino does not accept at the moment Revolut cards.
• Meet Deposit and Wagering Requirements: This step might not be necessary but check the T&Cs to find out the minimum deposit and wagering amounts.
• Claim Bonus: The sign-up bonus should now be in your account.  New customers get 100 Free Spins credited when they sign up, make a deposit, and stake £10 on casino slots.

The Pools promo codes for existing players

If you are already an existing customer, the Pools promo codes are another way to claim a bonus.

Here’s what’s on offer at the Pools:

• Free Bonuses: Qualifying players can enjoy free bonuses in the form of a no-deposit bonus or free spins. This gives you the chance to play without having to make a deposit.
• Time-Limited Bonuses: The Pools offers lots of time-limited bonuses that are available on a daily, weekly, or monthly basis. Keep an eye on communications from them to see what’s on offer at any given time. For example, you can enjoy free bets every week or claim monthly free spins.
• Deposit Bonuses: You can claim deposit or reload bonuses. The Pools will match a percentage of your deposit up to a set amount.

How to claim the Pools Casino bonus as an existing player?

If you already have a casino account set up at the Pools, here’s what you need to do to claim it.

1. Login: You can sign in on your mobile or via the website on your laptop
2. Check promotions:  The Pools has a dedicated Promotions tab detailing all offers available to you.
3. Review bonus terms: To choose the best bonus for you, peruse the bonus terms, and try to find a bonus with low wagering requirements.
4. Meet the requirements: Some bonuses might need a further step to activate the bonus such as entering a promo code or making a minimum deposit.
5. Claim bonus: Once you’ve met all the requirements, you can claim your bonus. Players will have the free spins or bonus added to their account automatically.
6. Start playing: You’re all set to use your bonus.

How to avoid bonus abuse as an active casino player

• Understand the terms and conditions: We’ve mentioned it several times before, but it can’t be understated. To make the best out of your bonus, pay attention to details such as wagering requirements, time limits and game restrictions.
• Play fairly and responsibly: To avoid forfeiture of your bonus, avoid behaviour that can be considered bonus abuse. This could include creating multiple accounts or trying to play two bonuses at the same time. Don’t try to exploit loopholes and always play responsibly, keeping in mind your budget and setting time limits if needed.
• Bonuses aren’t guaranteed money: Use bonuses to enhance your gaming experience, but remember they aren’t any sort of guarantee of a future windfall.
• Communicate with customer support: If you have any questions regarding the bonus terms, don’t hesitate to reach out to The Pools’s customer support team for assistance.

Casino brand tournaments

Existing customers at the Pools can take part in weekly tournaments running every week between Thursday and Sunday. Prizes are credited every week on Monday at 5 pm.

The games you can play vary from week to week, but usually focus on one game which is highlighted at the beginning of the week. Prizes vary depending on where you place in the tournament and include Pools Free Spins and cash rewards.

Neither of the prize formats carries wagering requirements so you are free to still participate in other promotions.

What should you know before you claim the Pools Online Casino bonus

Before claiming any Pools bonus it’s helpful to know what you’re getting yourself into. Here’s what to look out for:

Casino limitations

• How to sign up/set up your account: When you join the Pools, you’ll be required to complete a process known as KYC or Know Your Customer. KYC needs to be completed by all casinos to meet regulatory requirements. At the Pools, this means that to complete your account registration you’ll need to send in a copy of your identification card and a proof of address from the last three months.
• Bonus payment methods: The Pools doesn’t accept a wide variety of payments. They only accept debit cards issued by VISA and MasterCard, in addition to the eWallet PayPal.

Bonus limitations

• Time limits: Bonuses issued by the Pools are subject to time limits which vary from bonus to bonus. For example, if you receive 100 Free Spins with your welcome offer, your free spins expire five days later. Most other Bonus Spins must be used within five days of being credited.
• Player restrictions: In this case, an offer is only available to certain players. For example, at Pools, bonuses are only available to players based in the UK.

The Pools Casino: Deposit & Withdrawal Methods

When making use of the Pools Bonus codes it’s always useful to know which banking methods are available to you. You can use debit cards or PayPal.

• Debit cards: The Pools accepts VISA and MasterCard for both deposits and withdrawals. Transactions are quick and usually process instantly. The Pools does not charge fees for these transactions but be aware that your bank might charge you a separate fee.
• PayPal: Many players prefer the convenience, speed and security of making payments via eWallets. Luckily, at the Pools, players can make payments via the most popular eWallet worldwide, PayPal.

Payment	Min deposit	Max withdrawal
	£5	-
	£5	-
	£5	-
	£5	-
	£5	-

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Popular slot providers at the Pools Casino

• Pragmatic Play: They offer a wide range of popular slots including Gates of Valhalla, Wolf Gold, Sweet Bonanza, Big Bass Splash, Chicken Drop and Peaky Blinders
• Big Time Gaming: Best known for creating the innovative Megaways™ mechanic.
• Elk Studios: A true innovator in their field, Elk Studios have created some of the quirkiest slot games in recent memory including Nitropolis 3 and Wild Torro.
• Microgaming: As one of the oldest developers in the industry, Microgaming is known for its vast portfolio of slots including Immortal Romance, Book of Atem and Thunderstruck II.
• Light & Wonder: If you’re looking for a more immersive gaming experience, Light & Wonder focuses their efforts on story-making, creating fan favourites like Monopoly Money Grab and Dynamite Frenzy.

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Frequent issues reported by players in March 2024

CasinoAlpha’s testing discovered these issues that players commonly encounter during their gaming experience at the Pools.

• The games or bets froze: Players have reported games lagging during gameplay, especially when playing slots. This of course has a negative on the gaming experience. And sometimes even result in a loss of bets.
• The cashout process failed: While some players have encountered difficulties when trying to withdraw their winnings, it does seem that this could be due to not properly completing KYC before attempting to make a withdrawal.

Customer support channels

When needing to reach the customer support department you’ll have a variety of options including Live Chat, email, telephone and even by ‘snail mail’.

As of 2024, their team is available Mondays to Saturdays between 08:30 and 22:00. And on Sundays between noon and 22:00.

Outside of these hours, they have an in-depth FAQ and help section where you’ll be able to find the answers to most of your questions.

Human operators can help with questions about bonuses, account issues (such as KYC) or gameplay.

The Pools Casino Bonus Codes Verdict

Our CasinoAlpha experts thoroughly recommend picking up The Pools Casino bonus codes, as they provide an exceptional opportunity for inexperienced players to get acquainted with a new online casino. With a minimum deposit of £10, players can secure 100 free spins without any wagering requirements. This presents an advantageous chance to explore the diverse array of slot games available at The Pools Casino without the constraints of stringent regulations. Such an offer holds significant appeal for those seeking a seamless and enjoyable gaming experience.

Pros & Cons

Pros

• Generous promotional offering: The Pools has an extensive list of promotions on offer at any given time. There’s lots on offer for new players and old players alike. With bonuses varying from free spins to reload bonuses, you can even try your hand at sports betting with £5 free bet bonuses.
• Bonuses are easy to claim: Claiming a bonus using promo codes at The Pools is simple enough. As soon as you decide to claim a bonus, you’ll be able to enter the bonus code and accept your bonus.
• Support: Things don’t always go as planned. But if you run into problems with your bonus at the Pools, there are multiple channels to reach customer support.

Cons

• Occasional technical issues: Although customers have reported running into technical issues, it is possible that these issues can arise on either side. Unfortunately, this can lead to losing a bonus. If this happens to you, try to reach out to their customer service department to reinstate your bonus.
• Bonus terms: Bonus terms aren’t exactly the best side of bonuses. Before using the Pools promo codes to claim a bonus, make sure to check that the wagering requirements, game restrictions and maximum bet limits are all acceptable to you. You also won’t be able to claim any Live Casino games bonuses, but that’s only because they don’t have a Live Casino at the moment.