Captain Cooks Casino User Reviews
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Captain Cooks Casino Review
 Legit & Fairness9.0/10 |
 User Reviews10.0/10 |
 Payment Methods6.4/10 |
 Customer Support7.6/10 |
 Product Rating4.6/10 |
 Reputation9.4/10 |
Captain Cooks Casino Overview
| Min deposit | £10 |
| Max cashout | £16000 |
| Payout time | 2 days |
| Game types | Video Poker, Table games, Blackjack+ 12 more |
| Slot Games | 707 |
| Live Games | 270 |
| Vip program | Exclusive bonuses, Birthday bonuses, Vip support+ 2 more |
| Languages Website | English |
| Payment methods | Visa, MasterCard, PayPal+ 11 more |
Captain Cooks Casino: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 13 Options |
British players can use various tools for making responsible gambling decisions at the casino. Here are some of them:
- Session reminder
This feature is implemented within the casino and informs you how long you have been playing. You can select reminders to be displayed in increments, up to a maximum of three hours.
- Deposit limits
You can set daily, weekly, and monthly deposit limits on your account. If you want to apply for this, get in contact with the support team.
- Take a break
If you want to prevent any gambling activities for a short period, you have the option of taking take a break for 24 hours or 48 hours. You can choose a period of up to 6 weeks. There is also a quick self-assessment test for when you think you might face a gambling problem, along with helpful advice and links to responsible gambling organisations.
Self-Exclusion
We recommend this tool if you consider that a long-term restriction may be the proper action. This should be applied if you feel like gambling is affecting your daily life. You can set it for up to five years. When excluding yourself, you’ll also be restricted from gambling on any other sites owned by the same network.
Captain Cooks Casino: Payment Methods
Min deposit £10 |
Min. Withdrawal £10 |
Max cashout £16000 |
Payout time 3 days |
Currencies
The generated winnings will appear in the British player’s accounts in the currency of their casino account. Suppose you wish to update or add additional payment details. In that case, you can do this only within the casino or by contacting customer support.
Withdrawals
- The minimum cashout amount for all methods is £10
- Remember that withdrawals will only be processed during business days – Monday to Friday
- The casino may require additional verification checks to approve a withdrawal
- Each withdrawal method might have a maximum cashout limit per day or transaction
- You may withdraw via Visa, Neosurf, Neteller and more
Captain Cooks Casino Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Fast (1-5 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@crhelpdesk.com |
Language Options
Languages Website
Support Languages
The customer support team is at your disposal via email and live chat, which is available 24/7. When having issues with the Captain Cooks Casino bonus codes, you can address your query at any time. A live chat agent will assist you in a matter of seconds. Just click the Help icon on the screen and choose the Live Chat option. As for queries sent via email, you should receive a response within 48 hours. There are also native speakers of French and German to ensure that all players get proper help.
Captain Cooks Casino: Slots, Table Games, and Live Casino
Game Providers 41 |
Slot Games 707 |
Live Games 270 |
Usability Smooth Performance |
Apps Desktop app |
Game types
Game providers
We uncovered various game types in our research, including over 260 slots, table games, and live casino products available for UK players.
Slots
The slots collection is divided into two:
- 5 Reel slots: Age of Conquest, 9 Blazing Diamonds, 5 Reel Drive, Agent Jane Blonde
- 3 Reel slots: Break Da Bank, Foxpot, Wacky Panda
Unfortunately, due to the low number of games and the low diversity, we cannot include Captain Cooks casino into our list of the top slot sites.
Table Games
Forty-two table games titles are available in this category, consisting of 19 Roulette, 18 Blackjack, and 5 Baccarat games.
Popular table games
| Blackjack | Roulette | Baccarat |
|---|---|---|
| Multi-Hand Classic Blackjack | American Roulette | Baccarat |
| Atlantic City Blackjack | French Roulette | No Commission Baccarat |
| Vegas Strip Blackjack | Multifire Roulette | Real Baccarat with Holly |
UK players won’t be able to enter the games before completing the KYC procedure.
Live Blackjack
There are 12 Blackjack games that Brits can play on the site. However, keep in mind that you won’t see all of them when accessing the Live Casino section.
Live Baccarat
With eight game sessions, players can understand the various variants of Baccarat that you can find at this casino.
Live Roulette
UK players can experience 12 different Live Roulette titles. These will open in a separate lobby when you click on a game.
Loyalty Program
As it is part of the Casino Rewards group, this online casino offers a VIP programme. To become a member, you must play games and collect points. There are several levels that can be upgraded:
- Green
- Bronze
- Silver
- Gold
- Platinum
- Diamond
Your status level is refreshed every month. When you gather 50 VIP points, you earn 1 status point. The number of Status Points will determine your status level in the Casino Rewards loyalty programme.
Usability
We tested the offers using different devices and Internet connections to discover the Captain Cooks Casino’s mobile and desktop features.
| Device | Internet | Browser |
|---|---|---|
| Lenovo E590 | Wi-Fi | Internet Explorer |
| iPad Air | 3G | Mozilla Firefox |
| iPhone XR | 4G | Safari |
| Samsung Galaxy A51 | Wi-Fi | Google Chrome |
Desktop
Upon registration, UK players will land on a friendly and straightforward interface. However, the design is quite outdated. Although a search bar is missing, you can still navigate through the available games as they are displayed in separate categories. By clicking on any of them, you’ll see all the available titles. To display the full section, you can use the scrolling bar. As for the loading speed, it is quite slow, though no significant delay was experienced while navigating the site.
Mobile
For this Captain Cooks Casino review, we discovered that UK players who prefer mobile gaming may navigate the casino on a portable device. Here, the loading speed is faster compared with the desktop version. According to GTmetrix, each page loads in approximately 1.5 seconds. All the desktop features and bonuses are also available on mobile. The platform is easy to navigate, and you have access to the games with a simple scroll. While testing the casino on a tablet, we found no significant differences. Unfortunately, Captain Cooks casino doesn’t offer any casino apps. However, you will be able to download casino apps from our complete selection.
Captain Cooks Casino’s Reputation
Licenses MGA, UK Gambling Commission |
Online Since 2003 |
Third Party Reviews Fair |
Gambling Products 3 |
Licenses
 | MGA - MGA/B2C/164/2008 |
 | UK Gambling Commission - 38620 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
The brand is managed by Apollo Entertainment Limited, a Maltese-registered company. Our Captain Cooks Casino review discovered various games and responsible measures implemented to create a safe environment for UK players. UKGC regulates the site in Great Britain, whereas outside Great Britain is licensed by the Malta Gaming Authority.
Captain Cooks Casino Top 3 Alternatives
Dragon Bet Casino
Pros
- £1 minimum deposit
- No limits on withdrawals
- iOS and Android apps
- Extensive VIP program
Cons
- No live poker games
- No phone support
Verdict
Dragonbet Casino offers the lowest minimum deposit and cashout of £1, as well as no limits on maximum withdrawal and a fast payout processing time that completes within a day. In terms of games, although there are only 170 slots, the diversity shown by these games, as well as the fact that this is still a new casino released in 2022, means that the casino can improve its slot collection in the future.
Eagle Spins Casino
Pros
- Over 1900 slots
- No maximum cashout limit
- 8 different payment methods
Cons
- Slow payout time of 3 days
- KYC is complete in 3 days
Verdict
Eagle Spins Casino provides a great collection of over 1900 slots powered by NetEnt, Pragmatic Play and other popular providers. Keep in mind that this' 'online casino also offers players a payment section worth of the title, top of the industry. It offers a low minimum deposit limit of £10 as well as no maximum withdrawal limits and all 8 different methods available.
Read Review
Vegas Paradise
Pros
- Numerous payment methods available
- Average minimum deposit/withdraw
- Great number of non-progressive slots
Cons
- No phone available
- VIP program only by invitation
Verdict
Vegas Paradise is a well-known name in the UK market due to their various payment methods with fast transaction options (Pay by Phone, PayPal, Skrill). Their website also has over 10 Responsible Gambling Tools.
Captain Cooks Casino Summary
Captain Cooks is a perfect choice for new players because of its low minimum deposit of £10. Our reviewers have identified an understated portfolio of around 260 slots aimed at newcomers who want to try out the most popular titles first. Captain Cooks Casino also has a fast 1-2 days payout time and quick registration.
Compare Captain Cooks Casino with Other Top UK Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 707 | 270 | 2003 | £10 | £16000 | 2 days | 24/7 |
 | 350 | 0 | 2017 | £5 | £5000 | 2 days | 24/7 |
 | 3044 | 123 | 2018 | £10 | £100000 | 3 days | 24/7 |
 | 500 | 0 | 2007 | £5 | £100000 | 1 day | No |
 | 1200 | 200 | 2008 | £10 | 1 day | Not 24/7 | |
 | 1300 | 85 | 2017 | £10 | £100000 | 2-3 days | No |
Captain Cooks Casino Review Methodology
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 9 Hours |
| Review Duration | 41 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Apr 2022 |
| Updated Date | Aug 2026 |
