bet365 User Reviews

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bet365 Review

9.3/10Alpha RatingExcellent

bet365 Overview

Min deposit£5
Max cashout£100000
Payout time2-3 days
Game types
Slot Games2000
Live Games100
Vip programNo Vip
Website LanguageEnglish
Customer Support LanguageEnglish

bet365: Fairness and Trustworthiness

9.4/10Legit & Fairness

The responsible gambling tools represent an important aspect that we support through our Bet365 casino review.

These tools shall prevent impulsive gambling behaviour and maintain a safe environment while gambling.

Tools Efficiency
Advice regarding this problem, Trained customer support, and Self-assessment Casino’s advice on this matter, specialized agents, and a test that brings awareness of your gaming behaviour
Deposit limits Decide on daily, weekly, and monthly limits on how much to deposit
Reality checks Receive notifications about the time spent in a session
Take a break, Self-exclusion Temporarily block or suspend your activity and account for up to 5 years
Budget calendar Calculate and review the finances transactions on your account
Useful links Specialized organizations that will provide assistance and guidance as GamCare, National Debtline, or Gamblers Anonymous
Access to account history View all the games, and financial transactions made since creating your profile

Additionally, to block any future messages about Bet365 promo codes from being sent to your email, contact customer service for further assistance.

Permanent account closure should be done by contacting customer service through the available communications means.

As always, if you begin to observe that gambling is having any negative impact on your daily life or mental and physical health, we encourage you to reach out to specialized organizations or utilize the tools available.

bet365: Payment Methods

PaymentMin depositMax withdrawal
Visa£5£20000
MasterCard£5£20000
PayPal£25£5500
Paysafecard£5£2000
Apple Pay£5£2000
Maestro£5£20000
Click2Pay£5N/A
Bank Wire£100£100000
Google Pay£5N/A
Trustly£5£100000
Min deposit£5
Min. Withdrawal£5
Max cashout£100000
Payout time2-3 days
Currencies

To qualify for the Bet365 payment methods you need to place a minimum deposit that generally cannot be lower than £10.

A deposit might be made through debit cards such as Visa or through e-wallets such as Paysafecard or PayPal casino deposits. You might add up to five valid debit cards from the Manage Cards sections of your profile or from the Bet365 app.

This type of transaction is made available only after the verification process is complete.

Withdrawal Process

Withdrawals shall be made through payment methods such as Apple Pay, Visa, or Paysafecard. The lowest amount to request is £5. Once approved, the funds request shall take up to 5 working days to be visible on your real balance, depending on the payment method selected.

On all possible occasions, withdrawals will be sent to the same method used for deposits. Otherwise, the casino will recommend UK players another method.

As there are no daily high limits, by requesting an amount higher than £20000, the casino might require you to provide additional verification documents. This casino will review, process, and approve your withdrawal request within 48 hours of submitting it through the Bet365 app or the desktop version.

bet365 Support

9.4/10Customer Support

The customer support team is available through email and live chat, always operating, from Monday to Sunday.

To contact them, head over to the Help section, then search ‘contact’ through the designated search bar on top. These options are also available on the Bet365 mobile app. Keep in mind that the live chat option is made available only when you are logged into your account.

However, even if logged in, the chatbox can run into technical difficulties. For our Bet365 casino review, we reached support through live chat. We can advise you that the agents were responsive and provided a fair customer service experience. Besides the email and live chat options, you might also choose to send them a letter to a physical address.

Additionally, from the Help section, you shall be able to go through an FAQ about the Bet365 bonus codes policy.

bet365: Slots, Table Games, and Live Casino

10.0/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Keno
Keno
Bingo
Bingo
Blackjack
Blackjack
Sports betting
Sports betting
Progressive
Progressive
Sic Bo
Sic Bo
Poker
Poker
Scratchcards
Scratchcards
Classic Slots
Classic Slots
Live casino
Live casino
5-Reel Slots
5-Reel Slots
Wheel of Fortune
Wheel of Fortune

Game providers

We could not forget about the games available, so the next section of our Bet365 review, will be dedicated to the latest games the slot site covers, as well as the best live casino games available for all punters.

Slots

There are over 240 Slots as Flaming Bars, Pyramid Valley, Wild Lava, Legacy of the Tiger, Dragon Spark, and Book of Kings, and over 80 Jackpots to play, such as Panther Pays, Kingdom Rise Forbidden Forest, Age of Gods Apollo Power, and Pixel Samurai, also available on the Bet365 app.

Table games

With more than 60 Table Games, some titles are Quantum Blackjack Instant Play, Premium Baccarat, or Premium European Roulette.

Live Roulette

The casino’s roulette section has around four lobbies that include Roulette, Mega Fire Blaze Roulette, Football Roulette, or Age of Gods Bonus Roulette.

Live Blackjack

Quantum Blackjack Live Plus represents the live blackjack lobbies, Majority Rules Speed Blackjack, and Exclusive All Bets Blackjack.

Live Baccarat

Titles such as Baccarat and Bet on Baccarat fall under the live baccarat category, which is provided by Playtech.

Bet365’s Usability Verdict

Our team has navigated the online casino on multiple devices to provide a more suitable user perspective in our Bet365 casino review.

Device Internet Browser
Lenovo ThinkPad E15 WIFI Google Chrome
iPhone 12 Pro Max 4G Safari
Samsung Galaxy Tab S6 3G Mozilla Firefox

Our tests concluded that this casino is providing Bet365 bonus codes on all versions. Additionally, the operator adapts well to the Bet365 mobile app version.

Once you reach the online casino, become a member by pushing the ‘Join’ option from the upper right corner.

Then submit the following information:

  1. Full name, username, and password
  2. Email address, phone number, and residence
  3. Then tick the presented boxes to confirm you are over 18
  4. Agree with receiving messages about Bet365 promo codes
  5. Also, introduce a 4-digit passcode of your choice that you can use on the Bet365 app.

Inactive Account

When you have no registered activity on your profile for 12 consecutive months, it will be considered a dormant account. If your balance is zero, the account will instantly be closed with no further fees applied.

Bet365 Casino’s team will make efforts to contact you regarding the profile’s status. If you do not respond after 30 days since being notified, a £2 monthly fee will be applied to your positive balance.

To retake account activity, you need to log in. In contrast, for a refund of any administration fees charged, you need to make a request through customer service.

Verification Checks

Towards being the holder of a fully verified profile, you need to submit some documents through customer support or upload them from your account section.

Therefore, submit the following files:

  • Official ID;
  • Passport;
  • Driving license;
  • Utility bill;
  • Bank statement.

After submitting the files, you shall view the approval progress through the account section, placed under the designated menu.

For the files to be processed appropriately, ensure that they are not expired while ensuring good visibility of all information displayed.

Verification checks can be initiated when the casino deems them appropriate, and you will have precise specifications on all documents needed. Once you send the files with all four corners visible and clear, they will be reviewed by the casino’s team within 48 hours.

Our Take On Desktop Performance

The desktop version should be accessed only from a browser, as there is no designated Bet365 app.

While browsing the main page, you will notice the section of games and offers, while the top corners provide access to the login options and then to your account. We advise all players to be aware that the Terms and Conditions page might not open when trying to access it from the Bet365 Casino. We suggest accessing it from a search engine. Moreover, we have found multiple glitches on Google Chrome. Sections that should open in a different window will be inaccessible sometimes.

The login version is no different from the log-out one. The theme remains dominated by dark colours with green details and buttons.

The upper banner contains sections such as in-play, casino, Live Dealer, Poker, Bingo, or Sports categories of games. However, the pages might crash when trying to access them.

Voice Search

When searching for a game from the tool in the upper right corner, you might also activate the voice feature that will allow you to dictate the title you are looking for.

Mobile Performance Verdict

The mobile version is manageable from a browser as well. It will provide no differences when it comes to the dominating theme.

Moreover, Bet365 promo codes are accessible from the main page. Once again, essential sections for any UK player, like Terms and Conditions, might not be responsive.

The FAQ section is still available by heading over to the ‘Help’ page. From there, you shall find faster answers to most of your queries.

iOS

The Bet365 app can be downloaded from the App Store. It has 8K+ ratings and 4.5 out of 5 stars.

The app was developed by the casino’s developer, who created different apps for the available game categories.

The app requires 21MB space in storage and an iOS or iPadOS version of 13.0 and later. Also, the last update was made on 26th October 2021.

Android

The Android mobile app can be installed from Google Play, having a total of 4.1 out of 5 stars from 1310+ ratings from users.

With more than 100,000 installs, the app has a size of 18M and requires an Android version of 5.0 or up. Bet365 mobile app for both iOS and Android can be protected by the touch ID, face ID, and fingerprint login.

bet365’s Reputation

9.0/10Reputation

Licenses

UK Gambling CommissionUK Gambling Commission - 055149-R-331499-002

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

Our Bet365 casino review provides a concise overview of this leading British online casino. It was first launched in 2001 by Hillside (UK Gaming) ENC. The developing company started providing iGaming services in 2018 and is regulated in the UK by the United Kingdom Gambling Commission.

bet365 Summary

Pros

  • 24/7 available customer service;
  • Bet365 mobile app available;
  • Various Responsible Gambling tools;
  • Multiple software providers.

Cons

  • No phone number to contact;
  • No available Loyalty scheme for UK users;
  • Some pages are unavailable.

Compare bet365 with Other Top UK Casinos

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
bet365 Logo20001002001£5£1000002-3 days24/7
NDSlots Casino Logo2800862021£10£1000002-3 days24/7
Millionpot Casino Logo9501402021£10£1000002 daysNot 24/7
CasinoCasino Logo25001182015£10£1000001 dayNot 24/7
CasinoAlpha Logo20001002001£5£1000002-3 days24/7
Sin Spins Casino Logo850802016£10£1000001-2 days24/7

bet365 Top 3 Alternatives

Wonga Games Casino Logo

Wonga Games Casino

Pros

  • £5 minimum deposit
  • No cashout limit
  • VIP program

Cons

  • 3-day cashout time
  • No apps for iOS or Android

Verdict

Wonga Games Casino offers a low minimum deposit limit of £5, as well as some of the best payment methods such as PayPal. Besides this, it offers a complete selection of over 500 slots and 100 live games, which is rare to find in online casinos. Also, keep in mind that this casino was released in 2023, which means that, as a new online casino, its features are yet to be completed.

Conquer Casino Logo

Conquer Casino

Pros

  • £10 minimum cashout
  • No maximum withdrawal limit
  • Accepts PayPal, Paysafecard and Pay by phone

Cons

  • Maximum deposit is £5000
  • Slow cashouts

Verdict

Conquer Casino is a low-deposit casino with a minimum pay limit of £10, which offers players the possibility to test this platform with low financial risks. This website also provides UK players with a great game collection with over 1100 slots, making it an above-average slot site. Additionally, the low minimum deposit of £10 will unlock popular must-try games such as Starburst, Book of Dead and Gonzo's Quest.

Read Review
Winit Bingo Logo

Winit Bingo

Pros

  • Over 700 slots
  • Microgaming, Netent and other 27 providers
  • Over 75 live games
  • No limit on cashout or deposit

Cons

  • Slow withdrawal process that takes more than 3 days
  • Boku and Paysafecard not available

Verdict

Winit Bingo is a new casino released in 2023 which earns its spot as one of the lowest cashout casinos because it offers a low risk £5 deposit and an overall good games collection. You will be able to pay with some popular payment methods such as Pay by phone and PayPal, but there are some popular methods missing.

bet365’s Rankings Across Our Categories

CategoryTrending
Casino AppsTop 20

bet365 Review Methodology

ReviewDetails
Reviewer
CasinoAlpha Rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date
Authors
Mihnea Mosneagu
AuthorMihnea MosneaguAuthor & Editor at CasinoAlpha

Mihnea’s communication skills make his articles easy to understand by the readers. He is a good analyst and a great strategist, which allows him to extract the most relevant information and then explain it so that everyone will easily understand the complicated terms of the casino world.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.