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Dream Jackpot User Reviews
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Dream Jackpot Review
Legit & Fairness 4.0/10 |
Payment Methods 8.6/10 |
Product Rating 9.6/10 |
Customer Support 9.0/10 |
Reputation 9.0/10 |
Dream Jackpot Overview
Min deposit | £10 |
Max cashout | £100000 |
Payout time | 2 days |
Game types | Roulette, Baccarat + 15 more |
Slot Games | 1223 |
Live Games | 110 |
Vip program | No Vip |
Website Language | English |
Customer Support Language | English |
Dream Jackpot: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 11 Options |
Any British gambler reading our Dream Jackpot review should understand that the online gambling service has put all the necessary measures for a safe play environment.
The first features you will encounter relate to maintaining control of your gambling. These include self-limits, including deposit thresholds and game time reminders, self-assessment, and help tools, such as a test and helpful advice. You may also check your account’s history via available calendars.
More serious situations will require you to opt for taking a break and self-excluding.
Dream Jackpot: Payment Methods
Min deposit | £10 |
Min. Withdrawal | £20 |
Max cashout | £100000 |
Payout time | 2 days |
Currencies | GBP, EUR + 7 more |
Once you have registered and completed initial checks, you can access the cashier tab and select your desired payment option. The available options are great in number and quality.
This Dream Jackpot review will contain both a practical guide to depositing and withdrawing and the regulatory aspects that the British customer should be aware of.
Once you select a value, the platform will automatically search for applicable Dream Jackpot bonus codes.
The fact that this gambling platform, like any other on the market, should not be used as a financial institution should be only strengthened by the lack of financial protection your funds face.
While there is no clear limit on the transactions you may complete within one day, the casino operator reserves the right to place a bound on how many deposits each British user may request. Further so, you should only add money to wager them. The casino site’s staff will show enhanced due diligence towards withdrawing unused sums.
Withdrawals
Withdrawals will go through the same methods previously used for depositing if possible. Otherwise, the platform will require you to choose another option owned by you.
No matter the method employed, from e-wallets like Neosurf to traditional cards such as Visa and Mastercard, withdrawals will come with additional checks of your identity and ownership of the method and against money laundering.
Additionally, withdrawal requests will only go through once all your payments towards the casino site have been confirmed.
Dream Jackpot Support
Live Chat Yes |
Live Chat 24/7 No |
Response time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Extensive |
Email support@dreamjackpot.com |
The casino provides two of the three essential contact methods that any British gambler should expect.
Although it loses points for the lack of a phone line, the 24/7-functioning live chat option covers most such issues.
From our own experience, the customer support staff proved helpful and comprehensive, despite taking some time to return with an answer at times. However, waiting periods never exceeded the 30-minute mark.
Disputes
The dispute procedure is a simple three-step process.
You start by contacting the customer support staff via available facets. If the issue is serious and worth the agents’ attention, they will ask for further details related to the event in question.
If you are still dissatisfied with the response, you may request an escalation. From this point on, your issue becomes a complaint or dispute and receives a case ID you need to reference in correspondence.
The result from this stage is the casino’s final answer.
There is a bonus step if you remain under the impression of being wronged. You may contact eCOGRA, a trustworthy alternate dispute resolution agency.
Dream Jackpot’s Reputation
Licenses MGA, UK Gambling Commission |
Online Since 2017 |
Third Party Reviews Poor |
Gambling Products 2 |
Licenses
MGA - MGA/CL1/408/2007 | |
UK Gambling Commission - 000-039483-R-319409-001 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
The company behind the casino site is White Hat Gaming Limited, which has become a household name for gambling experts, especially in the British iGaming market. This top operator is also currently running gambling websites, such as PlayGrand Casino, Dream Vegas, Klasino, Casilando, or 21 Casino, among many others.
The casino operator currently holds over 30 domains that function with licensing from the UK Gambling Commission. As further proof of legitimate and high-quality service, White Hat Gaming Limited also holds the Malta Gaming Authority accreditation. Although it is not as strict as the UK national regulator, it still maintains higher standards.
Our findings of the casino’s operator and accreditation in the Dream Jackpot review prove essential for the British user, as they are not immediately evident.
Dream Jackpot Summary
This casino offers a solid range of 1,950 slots, a pleasant aesthetic, and a well-optimized mobile experience, with accessible payment methods and a loyalty scheme for British players. However, its poor website performance, difficulty in finding live casino games, and lack of fund protection for British customers are significant drawbacks, especially with live and table games not contributing to bonus wagering.
What Sets Dream Jackpot Casino Apart From Its Competitors?
Dream Jackpot Casino stands out with its smooth mobile experience, regular promotions, and user-friendly design, making it a strong contender for players seeking variety and convenience.
Pros
- It hosts around 1950 slots from top providers.
- The live chat options also come from respectable developers.
- It has put in place a loyalty scheme for British gamblers.
- The aesthetic direction is pleasant.
- The platform has seen optimisation for mobile devices.
- You may use some of the best payment methods available for British customers.
Cons
- The casino website has incredibly poor performance.
- The live casino games are nigh impossible to find.
- The British customer’s funds are not protected.
Compare Dream Jackpot with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
1223 | 110 | 2017 | £10 | £100000 | 2 days | Not 24/7 | |
3500 | 81 | 2022 | £10 | £100000 | 1 day | 24/7 | |
350 | 0 | 2017 | £5 | £5000 | 2 days | 24/7 | |
2550 | 81 | 2020 | £10 | £100000 | +3 days | 24/7 | |
1000 | 205 | 2015 | £10 | £100000 | 2 days | 24/7 | |
2200 | 79 | 2014 | £10 | £100000 | 2-3 days | 24/7 |
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Read ReviewDream Jackpot’s Rankings Across Our Categories
Category | Trending |
---|---|
Casino Apps | Top 20 |
Dream Jackpot Review Methodology
Review | Details |
---|---|
Reviewer | Adina Minculescu |
CasinoAlpha Rating | |
Test Duration | 9 Hours |
Review Duration | 27 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Oct 2021 |
Updated Date | Sep 2024 |