Terms and Conditions

1. Introduction and Acceptance

1.1. Agreement to Terms

What these Terms and Conditions (“Terms,” “T&C,” or “Agreement”) represent is a legally binding agreement between you (reffered as “user,” “you,” or “your”) and CasinoAlpha EN (“CasinoAlpha,” “we,” “us,” or “our”), which covers your access to and use of the website casinoalpha.com/en/, and this includes everything related to the subdomains, content, features, and services (together meaning the “Website”).

By accessing or using our Website, you confirm that you’ve read, understood, and agree to follow these Terms.

If you do not agree, you must stop using the Website immediately.

1.2. Legal Capacity

If you use this Website, you represent and promise that:

• You are at least 18 years of age (or the legal adult age where you live)
• You can legally enter into contracts
• No laws in your contry ban you from accessing gambling-related information by any laws from your contry
• All information you provide is accurate and truthful

1.3. Modifications

We can change these Terms at any time without giving you notice in advance.

Material changes will be communicated via:

• Clear notice on the Website
• Email to registered users (if applicable)
• Updating the “Last Updated” date

If you keep using the site after changes, it means you accept the new Terms.

Your Responsibility: Check these Terms regularly to stay up to date with changes.

2. Definitions

For these Terms:

• “Affiliate Links”: Are those specific links through which CasinoAlpha might earn commission when you sign up or play at casino sites.
• “Casino Operator”: Are those third-party online gambling websites we either review or list on our Website.
• “Content”: Everything on our CasinoAlpha website, which includes text, images, videos, data, graphics, logos, and materials on the Website, plus reviews, articles, guides, and databases.
• “Intellectual Property”: This means all copyrights, trademarks, patents, trade secrets, and proprietary rights that simply belong to CasinoAlpha.
• “Personal Data”: The information you will find explained in our Privacy Policy.
• “Services”: Information, reviews, guides, comparisons, and resources we provide through the Website.
• “User Content”: Anything users submit, which basically includes comments, reviews, feedback, or any other form of contributions.
• “We,” “Us,” “Our”: Any of these words means CasinoAlpha EN.
• “You,” “Your”: Those who particularly access and use our Website can be both persons and organizations.

3. About CasinoAlpha

3.1. Nature of Services

CasinoAlpha is an Independent Information and Review Platform that specialises in online casino evaluation, comparison, and education. Our review process is detailed in our comprehensive methodology documentation, and all content is created by our team of expert casino analysts following strict editorial standards.

We Are:

• An affiliate marketing website
• An independent review and comparison service
• A source of gambling information and education
• A platform that connects the users with licensed casino operators

We Are NOT:

• A gambling operator or online casino
• A gambling service provider
• A payment processor for gambling transactions
• An Alternative Dispute Resolution (ADR) provider
• A gambling license authority or a regulatory body
• A mediator for casino disputes

3.2. No Gambling Services

Here is what CasinoAlpha DOES NOT do, in any circumstances:

1. Operate any gambling games or services
2. Accept bets or wagers
3. Process gambling-related payments
4. Hold gambling licenses
5. Act as an intermediary in gambling transactions
6. Handle player funds
7. Issue winnings or anything related to payouts

For gambling services, you must sign up directly with licensed casino operators.

3.3. Independent Operation

CasinoAlpha operates separately from the casino operators we review. What this means is that we keep editorial independence in all of our evaluations, ratings, and recommendations. While we have affiliate relationships with casino operators (see Section 6 and our Advertiser Disclosure), these relationships do not affect in any way our editorial integrity or objectivity as outlined in our Editorial Policy

While we have affiliate relationships with casino operators (see Section 6), these relationships do not affect in any way our editorial integrity or objectivity.

4. Eligibility And Age Requirements

4.1. Age Restriction: 18+ ONLY

Our Website is STRICTLY for people 18 years or older (or the legal gambling age where you live, whichever is higher).

By using this Website, you confirm that you meet the minimum age requirement.

If you are under 18:

1. You must NOT access or use this Website
2. You must NOT give us any personal information
3. Your parent/guardian should set up parental controls (see Section 15.6)

We are NOT responsible if minors use our Website without permission.

4.2. Jurisdictional Restrictions

Gambling laws are different in every country, state, and area.

It is YOUR responsibility to:

• Be familiar with the laws where you live
• Make sure you can legally access gambling information
• Follow all rules of the country you are gambling from
• Check if the casino operators accept players from your location

We do NOT guarantee that:

• Our content is suitable for where you live
• Listed casino operators accept players from your location
• Gambling is legal where you live

Restricted Jurisdictions:

If accessing gambling information is illegal where you live, do NOT use this Website.

4.3. Verification

Be aware of the fact that we reserve the right to:

• Check your age and identity
• Ask for documents to confirm you are eligible
• Block or end your access if we can’t verify eligibility
• Report underage access attempts to authorities

5. Intellectual Property Rights

5.1. Ownership

Everything on this Website belongs to CasinoAlpha or our licensors, and the law protects it through the following aspects:

• Copyright laws (international and domestic)
• Trademark laws
• Database rights
• Trade dress rights
• Other intellectual property laws

Protected materials include:

• Text, articles, reviews, and guides
• Images, graphics, logos, and icons
• Video and multimedia content
• Website design, layout, and structure
• Software code and functionality
• Databases and data compilations
• The “CasinoAlpha” name and branding
• Rating systems and methodologies

5.2. Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

1. Access and view Website content for personal, non-commercial use
2. Print individual pages for personal reference
3. Share links to our content (of course, with proper attribution)

This license DOES NOT permit you to:

1. Copy, reproduce, distribute, or republish any large portions of Content
2. Change, adapt, translate, or create new works from our Content
3. Use Content for business purposes without written permission
4. Remove copyright notices, watermarks, or credits
5. Frame or mirror Content on other websites
6. Use automated tools to scrape or harvest Content
7. Reverse engineer any software or functionality
8. Create competing services using our Content

5.3. User-Generated Content

If you submit content (comments, reviews, feedback, etc.), you give us:

• Worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, display, reproduce, modify, adapt, publish, translate, distribute, and create new works from it
• Right to edit or remove content as we see it
• No obligation to pay you
• No obligation to publish or use your content

You keep ownership of your submissions, but represent and promise that:

• Content is original, or you have rights to submit it
• Content doesn’t violate others’ rights (copyright, trademark, privacy, etc.)
• Content isn’t defamatory, harmful, or illegal
• Content follows these Terms
• You have all the permissions and releases you need

5.4. Trademark Policy

“CasinoAlpha” and our logos are [registered trademarks / common law trademarks] of Casino Alpha EN.

Using them for business purposes without permission is banned and may lead to legal action.

Third-party trademarks (casino brands, logos, game providers) shown on our Website belong to their owners. We use them only for identification, and this does not mean endorsement, affiliation, or sponsorship.

5.5. Copyright Infringement / DMCA Compliance

We respect intellectual property rights. If you think Content violates your copyright, contact our team.

Required information (per 17 U.S.C. § 512(c)(3)):

1. What copyrighted work is being infringed
2. Where the infringing material is (URL or specific location)
3. Your contact details (name, address, email, phone)
4. Statement you believe in good faith the use is unauthorised
5. Statement under penalty of perjury that your claim is accurate
6. Your physical or electronic signature

We will investigate and remove infringing content quickly.

Counter-Notice: If your content was removed, you can submit a counter-notice following DMCA procedures (17 U.S.C. § 512(g)).

5.6. Consequences of Infringement

Unauthorized use of our intellectual property may result in:

• Immediate blocking of your access
• Legal action for damages (actual, statutory, or both)
• Court orders to stop
• Recovery of lawyer fees and costs
• Criminal prosecution (in serious cases)

We constantly watch for:

• Content scraping and republication
• The commercial use that is not authorized
• Trademark infringement
• Counterfeiting of our brand
• Database theft

6. Affiliate Relationships And Material Disclosures

6.1. Affiliate Marketing Disclosure

IMPORTANT: CasinoAlpha operates as an affiliate marketing website throughout its activity.

What this means:

1. We earn commissions when you register or play at casinos using our links
2. We have financial relationships with the casino operators that we recommend
3. Commission structures vary by operator and may influence how we place them

This is a material connection that may affect our overall recommendations.

6.2. How Affiliate Commissions Work

When you:

1. Click an affiliate link on our Website
2. Sign up with a casino operator
3. Make a deposit or place bets

We may receive:

1. Cost-Per-Acquisition (CPA) payment: €20-€150 per player
2. Revenue share from your gambling activity: 20%-40%
3. Hybrid compensation models (CPA + revenue share)

This DOES NOT:

• Increase your costs
• Affect bonus eligibility or terms
• Change the casino’s obligations to you
• Affect in any way the fairness or the odds of games

6.3. Editorial Independence

Despite financial relationships, we always maintain:

• Objective testing methodology: 47 evaluation factors
• Transparent rating criteria: Published openly
• Honest disclosure of weaknesses: Even for high-commission casinos
• Editorial independence: Ratings NOT dictated by commission rates

For complete transparency about how we balance commercial relationships with editorial integrity, please read our full Advertiser Disclosure and Editorial Policy. Our methodology is explained in detail on our How We Review page.

Our reviews are based on:

• License verification
• Security evaluation (SSL, encryption, data protection)
• Game selection and quality
• Payment processing efficiency
• Customer support evaluation
• User experience testing
• Responsible gambling features
• Complaint history and reputation

Find the full methodology in our Editorial Policy.

6.4. No Guarantees of Operator Performance

CasinoAlpha DOES NOT:

• Guarantee how a casino operator will perform
• Take any responsibility for what a casino operator does
• Endorse everything about the casinos we list
• Control operator policies or practices
• Guarantee you will win or get specific bonuses

YOU are responsible for:

• Reading casino terms and conditions
• Understanding bonus wagering requirements
• Checking licensing and regulation yourself before signing up
• Making informed decisions
• Gambling responsibly

6.5. Sponsored Content

Any sponsored or paid promotional content will be clearly labeled as:

• “Sponsored”
• “Paid Promotion”
• “Advertisement”
• “Ad”
• “Featured Partner”
• “Exclusive Offer”

Sponsored content meets the same editorial standards as regular content.

Non-labeled content follows our standard editorial process (though it may still have affiliate links).

6.6. Regulatory Compliance

Our affiliate marketing practices follow and are compliant with the rules we listed below:

• Federal Trade Commission (FTC) Guidelines (USA): 16 CFR Part 255
• Advertising Standards Authority (ASA) CAP Code (UK): https://www.asa.org.uk/codes-and-rulings/advertising-codes.html
• Committee of Advertising Practice standards (UK)
• Consumer Rights Act 2015 (UK)
• GDPR transparency requirements (EU): Articles 13 & 14
• Gambling Commission Social Responsibility Code (UK)

7. Casino Information And Accuracy Disclaimers

7.1. Best Efforts Standard

Throughout our work, we try hard to provide accurate, up-to-date information about casino operators, and this includes the aspects we listed below:

• Licensing status
• Game selection and providers
• Bonus offers and promotions
• Payment methods and processing times
• Customer support features
• Security measures

Our review team updates casino information regularly following our editorial standards, but the casino operators may change terms without notice. Always verify information directly with the casino.

However, we CANNOT GUARANTEE by any means that:

1. All information is accurate or current
2. Information will meet your specific needs
3. Casino operators haven’t changed their policies since our last review
4. Information is error-free or complete

7.2. Bonus Terms Disclaimer

CRITICAL WARNING: Bonus offers have Terms and Conditions set by casino operators.

There might be some differences between:

1. Bonus descriptions on our Website
2. Actual terms on the casino operator sites

Why these differences happen:

• Because the perators often update promotions
• Offers may differ from a contry to another
• Time-limited promotions may end
• Geographic or payment method restrictions might also apply
• We might make mistakes while gathering information
• Changes happen after we review the offer

Your main responsibility is to:

1. Always read the casino’s official Terms and Conditions before taking bonuses
2. Check wagering requirements (often 20x-50x the bonus amount)
3. Check game restrictions (like slots only, or games that don’t count)
4. Understand maximum bet limits (often €5 per spin)
5. Note expiry dates (bonuses often expire in 7-30 days)
6. Check withdrawal limits (maximum you can cash out from bonus)
7. Contact casino support if the terms aren’t clear

We are NOT responsible for:

• Misunderstandings about bonus terms
• Lost bonuses because you did not respect the rules
• Arguments between you and casinos about promotions
• Changes to bonus offers after we publish
• Geographic or eligibility restrictions

7.3. Information Sources

Our information comes from the next sources:

• Direct communication with casino operators
• That public information on casino websites
• Hands-on testing by our review team
• User feedback and any reports
• License registries and regulatory databases

Update frequency: We review major casino operators [quarterly/monthly/as needed], but we can’t guarantee that this information is really accurate in real-time.

7.4. Reporting Inaccuracies

Help us maintain our accurate status and report any outdated information on our Contact page. Include here: which casino, what’s wrong, what’s correct, and where you found the right info.

We appreciate user feedback to keep our content current.

8. Licensing Standards And Compliance Verification

8.1. Listing Criteria

CasinoAlpha lists ONLY casino operators that hold valid licenses from recognized gambling authorities, including (but not limited to) the next authorities we listed depending on their tier:

Tier 1 Jurisdictions (Strictest Regulation):

• United Kingdom Gambling Commission (UKGC)
• Malta Gaming Authority (MGA)
• Gibraltar Gambling Commissioner
• Alderney Gambling Control Commission

Tier 2 Jurisdictions (Reputable Regulation):

• Curaçao eGaming (all 4 sublicenses)
• Kahnawake Gaming Commission
• Isle of Man Gambling Supervision Commission
• Swedish Gambling Authority (Spelinspektionen)
• Danish Gambling Authority (Spillemyndigheden)

We may include operators from other jurisdictions that are suitable, based on our assessment of regulatory standards.

8.2. Verification Process

Before listing any casino operator on our CasinoAlpha EN site, we always verify:

1. If the license has an active status with the issuing authority
2. License number and validity period
3. Good standing with regulators (it does not any any major sanctions)
4. Following the responsible gambling standards
5. Fair gaming certification (eCOGRA, iTech Labs, etc.)

Verification methods include:

• Directly confirming with licensing authorities
• Checking public license registries (e.g., MGA registry, UKGC register)
• Checking Seal verification tools on casino websites
• Looking at documentation requests from the operators

8.3. Ongoing Monitoring

The reasons why we keep on monitoring [periodic/quarterly/monthly] reviews is simply to make sure if:

1. The licenses stay active and valid
2. There are any regulatory penalties or suspensions
3. The operator continues following the standards
4. There are any major player complaints or red flags

8.4. Delisting Policy

We immediately remove or flag casinos if we encounter any of the following issues listed by CasinoAlpha below:

• Their license gets cancelled, suspended, or expires
• Serious player complaints build up (not paying, unfair practices)
• We discover fraud
• They don’t pay winnings
• They don’t follow regulatory standards
• They break responsible gambling promises
• Their terms and conditions are unfair or predatory

Users can report any of these concerns using our form.

8.5. No Regulatory Authority

What CasinoAlpha IS NOT includes the following:

• An authority that issues a gambling license
• A regulatory oversight body
• An enforcement authority
• An official dispute resolution provider

For regulatory complaints, we advise players and users to contact:

• The casino’s licensing authority (we provide links in our reviews)
• Your local gambling regulator

8.6. License Status Disclaimers

We provide license information just to help you, but it’s ultimately your responsibility to take the following steps:

• Check the license status yourself
• Look at the operator’s website for current info
• Confirm with the licensing authority if unsure

We can’t take responsibility for:

• Changes in license status after we publish
• Delays in updating information
• Mistakes in license information
• Your reliance on licensing info without checking yourself

9. User Conduct And Prohibited Uses

9.1. Acceptable Use

You can use our Website for lawful purposes that follow these Terms, and this includes the following:

• Researching online casinos
• Reading reviews and guides
• Comparing casino operators
• Learning about gambling strategies and rules
• Accessing responsible gambling resources
• Subscribing to our newsletter

9.2. Prohibited Activities

The following activities in each category of this Terms and Conditions page are not allowed by users.

Legal Violations:

• Break any local, national, or international law
• Violate intellectual property rights (copyright, trademark, patent)
• Do anything fraudulent, deceptive, or misleading
• Help with money laundering or terrorist financing
• Use the Website for illegal gambling activities

Technical Abuse:

• Hack, scrape, or crawl the Website without permission
• Use automated tools (bots, spiders, robots) to access Content
• Try to gain unauthorised access to systems or data
• Introduce viruses, malware, trojans, or malicious code
• Overload servers or interfere with Website functionality
• Reverse engineer any software or functionality
• Get around security measures or access controls

Content Abuse:

• Post false, defamatory, libellous, or harmful content
• Harass, threaten, bully, or abuse other users or staff
• Submit spam, advertising, or promotional content (unless we allow it)
• Pretend to be CasinoAlpha or any person/entity
• Post content with hate speech, violence, or illegal material
• Violate others’ privacy (doxxing, sharing personal info without consent)
• Submit sexually explicit or inappropriate content
• Post discriminatory or offensive material

Commercial Abuse:

• Copy Content for commercial purposes without permission
• Create competing databases using our Content
• Use Content for competing services without license
• Resell or redistribute our Content
• Remove or hide attribution or copyright notices

9.3. User Content Guidelines

In the situation when you submit comments, reviews, or other content, it must:

• Be truthful and based on your personal experience
• Not contain offensive, inappropriate, or illegal material
• Respect privacy (don’t share others’ personal information)
• Follow our Community Guidelines [Link if applicable]
• Not violate intellectual property rights
• Be relevant to the topic or casino you are reviewing

All user submissions are handled according to our Privacy Policy and reviewed by our moderation team to ensure compliance with these guidelines.

We reserve the right to:

• Monitor, edit, or remove user content as we see fit
• Refuse to publish content that breaks these Terms
• Close accounts of repeat violators
• Report illegal content to law enforcement

9.4. Consequences of Violations

If you break the rules, we may apply the following actions:

• Give you a warning or temporary suspension
• Immediately block your access (temporarily or permanently)
• Delete your accounts and content
• Report you to the law enforcement authorities
• Take legal action for damages
• Cooperate with investigations
• Seek court orders to stop you

10. External Links And Third-Party Websites

10.1. Links to Casino Operators

Throughout our Website, we use links to casino operator websites and other third-party sites.

DISCLAIMER: What happens when you click these links is that you actually leave our Website and must follow the Terms and Conditions and Privacy Policies of those third-party sites.

CasinoAlpha is NOT responsible for:

• Content, accuracy, or opinions on third-party sites
• Privacy practices of casino operators
• Security of third-party websites
• Products, services, or transactions with third parties
• Losses or damages from any of your interactions with third parties
• Whether they actually offer those bonuses or promotions they advertised
• Whether third parties follow gambling laws

10.2. Affiliate Link Disclosure

Many links on our Website are affiliate links (as you will find more thoroughly explained in the Section 6).

When you click these links, CasinoAlpha may earn commissions if you register or play at the casino operator.

10.3. Link Verification

While we check casino operators before linking to them, keep in mind that we can’t guarantee:

• Linked operators will stay in good standing
• Linked content stays accurate in real-time
• Third-party sites don’t have malicious code
• Linked casinos accept players from your location

Your responsibility is basically to:

1. Be extra careful when clicking external links
2. Check the security and legitimacy of destination sites (look for HTTPS, a valid SSL certificate)
3. Read the Terms and Conditions of any site where you register
4. Verify licensing and regulation yourself

10.4. Linking to CasinoAlpha

These are the situations when you may link to our Website, considering:

• Links don’t suggest false affiliation or endorsement
• Links don’t damage our reputation or brand
• Links follow applicable laws
• Links aren’t misleading or deceptive

We can ask you to remove the links or cancel the linking permission at any time, without offering any notice in advance.

You can’t:

• Frame or embed our Content on your site (without permission)
• Misrepresent your relationship with CasinoAlpha
• Use our Content to compete with us
• Deep link in ways that bypass our Terms or advertising
• Link from illegal, defamatory, or offensive sites

If you want to link to us commercially, use the Contact page to get in touch with us.

11. No Gambling Services Provided

11.1. Information Only

TO BE ABSOLUTELY CLEAR: CasinoAlpha is an INFORMATION SERVICE ONLY, and we will cover more about this matter below.

We do NOT:

1. Offer any gambling, betting, or gaming services
2. Accept wagers or bets of any kind
3. Process deposits or withdrawals
4. Hold player funds
5. Operate casino games
6. Issue gambling licenses
7. Act as a gambling middleman
8. Guarantee any sort of winnings or outcomes

11.2. No Payment Processing

We do NOT:

• Handle any gambling-related money transactions
• Store credit card or payment information for gambling
• Process deposits to or withdrawals from casino operators
• Act as a payment processor or financial middleman
• Have any access to your casino account or funds

All gambling transactions happen directly between you and the casino operator you choose.

11.3. Direct Relationship with Casinos

When you register with a casino using our links, keep in mind these:

• You create a direct relationship with that casino operator
• Their Terms and Conditions apply to you as their user, not ours
• You handle all transactions, disputes, and communications with the operator, not us
• We aren’t part of your gambling activities
• We don’t control their operations, policies, or decisions

12. Complaints And Dispute Resolution

12.1. Our Role

We must clearly state that CasinoAlpha is NOT an Alternative Dispute Resolution (ADR) provider or mediator.

Therefore, we are the actions that we CAN’T DO:

• Take care of the disputes that can occur between you and casino operators
• Force casinos to refund or pay winnings
• Investigate gambling-related complaints officially
• Make binding decisions in disputes
• Arbitrate between you and the casino operators
• Act as your legal representative

12.2. Steps for Casino Disputes

If you have a complaint about a casino operator we list on our site:

Step 1: Contact Casino Customer Support

• Explain your issue clearly and calmly
• Give relevant details (account number, transaction ID, dates)
• Save all communications (screenshots, emails)
• Ask for escalation if you are not pleased with their first response

Step 2: Escalate Within Casino

• Ask for manager, VIP support, or compliance team
• Quote specific terms and conditions
• Keep records of all responses and messages

Step 3: Contact the Licensing Authority

• File a formal complaint with the casino’s regulator
• Give all documentation (communications, screenshots, transaction history)
• Follow their ADR process

Licensing Authority Contact Links:

• UKGC: https://www.gamblingcommission.gov.uk/public-and-players/guide/page/complain-about-a-gambling-business
• MGA: https://www.mga.org.mt/support/online-gaming-support/
• Curaçao: [Contact information varies by sublicense]
• Kahnawake: https://www.gamingcommission.ca/complaints/
• Gibraltar: https://www.gibraltar.gov.gi/gambling

Step 4: Independent ADR Providers

• eCOGRA: https://ecogra.org/dispute-resolution/
• IBAS (UK): https://ibas-uk.com/
• ThePogg: https://thepogg.com/dispute-resolution/
• AskGamblers: https://www.askgamblers.com/casino-complaints
• CasinoMeister: https://www.casinomeister.com/forums/player-arbitration-pam/

12.3. Reporting to CasinoAlpha

Even though we cannot solve disputes, please inform us if you have serious issues on our Contact page.

Include:

• Casino name
• Type of complaint (non-payment, unfair terms, technical issues, etc.)
• Include any other relevant information
• Steps you have taken (contacted support, filed with the regulator)
• What you want as an outcome

What we will do is to:

• Review information for editorial purposes
• Consider how it affects our ratings and recommendations
• Maybe contact you for more details
• Update our review if we see a pattern of complaints
• Consider removing the casino if we confirm serious issues

We may NOT:

• Contact the casino operator directly for you
• Guarantee your complaint gets resolved
• Give legal advice
• Take any responsibility for what the operator did

12.4. Liability Limitations

CasinoAlpha takes NO RESPONSIBILITY for:

• Disputes between you and casino operators
• Operators not honouring terms or paying winnings
• Fraud, theft, or bad behaviour by casino operators
• Technical problems on casino platforms
• Operators taking your funds
• Any losses from gambling activities
• Unfair or predatory terms and conditions
• Payment processing delays or failures

You use casino services entirely at your own risk.

13. Disclaimers And Limitations of Liability

13.1. “AS-IS” and “AS AVAILABLE” Disclaimer

WE PROVIDE OUR WEBSITE AND ALL CONTENT “AS-IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES, INCLUDING:

• Warranties that it works for buying and selling
• Warranties that it fits your specific needs
• Warranties we don’t violate others’ rights
• Warranties of accuracy, completeness, or reliability
• Warranties that it works without interruption or errors
• Warranties that it has no viruses or harmful components
• Warranties information is timely or current

We DON’T guarantee:

• The Website will meet your needs or expectations
• Information stays accurate, complete, or current
• We’ll fix defects or errors
• Our servers are secure and virus-free
• Casino operators will perform as we describe
• You’ll win money gambling

13.2. No Professional Advice

All the content on our Website is for INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY.

It IS NOT:

1. Financial advice or investment recommendations
2. Legal advice or opinions
3. Professional gambling advice or “sure wins”
4. Tax advice or guidance
5. Endorsement of gambling
6. Guarantee of success or profitability

You should:

• Ask qualified professionals for advice about your specific situation
• Not rely only on our information for important decisions
• Do your own research and checking
• Make your own informed decisions

13.3. Third-Party Content Disclaimer

We are NOT responsible for:

• Whether third-party information is accurate
• What users post (comments, reviews)
• Linked websites or services
• Third-party advertising content
• Casino operators’ terms, policies, or practices
• If third parties have data breaches or any security problems

13.4. Gambling Risks Disclaimer

Gambling means that you risk losing your own money.

Important Warning:

• Only gamble for fun
• Never gamble with money you need for bills or essentials
• The casino always has better odds (you’ll lose over time)
• Trying to win back losses makes you lose more
• Gambling can become an addiction

We are NOT responsible for:

• Money you lose gambling
• If you develop gambling addiction or problems
• How gambling affects your finances, relationships, or job
• Choices you make after reading our content
• If you expect to win when you probably won’t

Please gamble responsibly.

If you need help:

• GamCare (UK): 0808 8020 133 | https://www.gamcare.org.uk
• National Gambling Helpline (UK): 0808 8020 133
• BeGambleAware: https://www.begambleaware.org
• Gambling Therapy: https://www.gamblingtherapy.org
• Gamblers Anonymous: https://www.gamblersanonymous.org.uk

To exclude yourself from gambling (self-exclusion):

• GAMSTOP (UK): https://www.gamstop.co.uk

13.5. Limitation of Liability

To the maximum extent permitted by law:

CasinoAlpha, its owners, directors, employees, affiliates, partners, licensors, and agents will not pay for any:

Direct Damages such as:

• Lost profits or revenue
• Business interruption
• Lost data or information
• Cost of replacement services

Indirect, Incidental, Consequential, or Punitive Damages:

• Using or not being able to use our Website
• Trusting information we provide
• Someone accessing your data without permission
• What third parties do or post
• Money you lose gambling
• Mistakes or missing information in our content
• Physical injury or damaged property
• Damage to your reputation

This applies even if we knew these problems might happen.

13.6. Maximum Liability Cap

In jurisdictions that do not allow at all any sort of exclusion of liability, our total liability to you for all claims shall not exceed the GREATER of:

• £100 (GBP) / $100 (USD) / €100 (EUR)
• Amount you paid us in the 12 months prior to the claim (if any)

Since our Website is free to use, this will typically be zero (£/$/€0).

13.7. Force Majeure

We won’t take responsibility for problems caused by:

• Natural disasters, pandemics, epidemics, acts of God
• War, terrorism, civil unrest, riots
• Government actions, laws, or regulations
• Internet service provider failures
• Power outages or utility failures
• Hacking, cyberattacks, DDoS attacks
• Strikes, labor disputes
• What third parties do or don’t do

13.8. Jurisdictional Variations

Some countries or states don’t let us limit liability this much.

If you live in one of those places:

• We limit our liability as much as your local law allows
• If one part of these Terms doesn’t apply to you, the rest still does
• We keep all other legal protections available to us

14. Indemnification

14.1. Your Indemnification Obligation

You agree to INDEMNIFY, DEFEND, and KEEP HARMLESS CasinoAlpha, its parent companies, subsidiaries, affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, and subcontractors from and against:

All claims, damages, losses, liabilities, costs, and expenses (including reasonable lawyer fees) that come from:

• How you use or misuse the Website
• Breaking these Terms and Conditions
• Violating others’ rights (intellectual property, privacy, etc.)
• Content you submit
• Your gambling activities with casino operators
• Misusing affiliate links
• Violating intellectual property rights
• Doing anything fraudulent, illegal, or careless
• Breaking your promises to us
• Breaking any laws or regulations

14.2. Defense and Settlement

We reserve the right to:

• Take full control of defending any claim you must indemnify us for
• Require you to help with the defense (at your cost)
• Reject any settlement that says we did something wrong or creates new obligations for us without our written agreement

You may NOT:

• Settle any claim without our prior written consent
• Admit we did something wrong
• Make any statement that could hurt our reputation or interests

15. Malware And Security Warnings

15.1. Security Disclaimer

Even though we use reasonable security measures throughout our website, these are the aspects that we cannot guarantee:

• The Website has no viruses, malware, trojans, or other harmful components
• Using our Website won’t harm your computer or device
• Your data is completely safe from hackers or breaches
• Third-party sites we link to are safe or secure

15.2. Your Security Responsibilities

It is your own responsibility to:

• Install and update your anti-virus software from your device (Norton, Kaspersky, Bitdefender, etc.)
• Use firewalls and security protections
• Keep software, operating systems, and browsers updated
• Use strong, unique passwords for any accounts
• Pay attention to the email links and attachments from them
• Secure your devices (lock screens, use encryption)
• Keep your login details private and never share them
• Log out after using shared/public computers

15.3. Phishing Warning

These are the actions that we, at CasinoAlpha, will never do when it comes to phishing:

1. Email you asking for passwords or login details
2. Ask for credit card details via email
3. Send unexpected links claiming you must verify your account urgently
4. Request personal information through social media
5. Call asking for sensitive information
6. Send attachments from unknown addresses claiming to be us

Legitimate communications from CasinoAlpha:

• Newsletter emails (if subscribed)
• Support responses
• Privacy-related
• All emails from @casinoalpha.com domain only

In case you receive suspicious messages:

• Do NOT Click Links in suspicious emails
• Do NOT Download Attachments (may contain malware)
• Do NOT Provide Information (passwords, financial details)
• Verify Independently: Type casinoalpha.com directly in your browser. Check our official social media accounts
• Report to Us via form
• Report to Authorities: UK: Action Fraud (https://www.actionfraud.police.uk/), EU: Report to your national cybercrime unit, USA: FBI IC3 (https://www.ic3.gov/)

15.4. Casino Phishing Scams

You should pay attention to the casino phishing scams, and here are some tactics we identified and that can affect worldwide players:

• Fake emails about casino bonuses needing “immediate verification”
• Messages asking to “update payment details urgently”
• Suspicious links pretending to be from casinos we recommend
• Too-good-to-be-true bonus offers via email
• Requests to verify identity by emailing documents

Always check casino messages by:

• Logging into the casino website directly (type the URL yourself, don’t click email links)
• Contacting casino support through official channels on their website
• Checking the casino’s official verified social media accounts

15.5. Reporting Security Issues

If you discover security problems on our Website:

• Report immediately on our Contact page
• Give details without exploiting the problem
• Do not disclose publicly until we’ve fixed it
• We appreciate responsible disclosure

We will:

• Investigate quickly
• Fix the problem as needed
• Keep you updated on our progress

15.6. Parental Controls

To stop minors from accessing gambling content:

Parental Control Software:

• Net Nanny: https://www.netnanny.com
• Qustodio: https://www.qustodio.com
• Norton Family: https://family.norton.com
• Kaspersky Safe Kids: https://www.kaspersky.com/safe-kids
• Built-in OS Controls: Windows: Family Safety, macOS: Screen Time & Parental Controls, iOS: Screen Time, Android: Family Link

Browser-Level Blocking:

• Turn on Safe Search on Google, Bing
• Use browser extensions (e.g., BlockSite, Cold Turkey)

16. Responsible Gambling Commitment

16.1. Our Commitment

Throughout our work, CasinoAlpha promotes responsible gambling and it’s dedicated to protecting the vulnerable users.

We:

• List only casinos with responsible gambling features
• Provide educational content about gambling risks
• Offer resources for problem gambling support
• Don’t target vulnerable people or children
• Follow industry codes of conduct
• Support self-exclusion programs
• Encourage setting limits and gambling responsibly

16.2. Responsible Gambling Features We Evaluate

When reviewing casinos, we specifically look for:

• Deposit limits (daily, weekly, monthly)
• Loss limits
• Wager limits
• Session time limits
• Self-exclusion options (temporary and permanent)
• Reality checks and pop-up reminders
• Access to support organizations (links, resources)
• Age verification processes
• Cooling-off periods
• Account closure options

16.3. Warning Signs of Problem Gambling

Here are the situations in which we advise you to seek help:

• Gamble with money you need for bills
• Keep trying to win back losses
• Lie to family/friends about gambling
• Ignore work, school, or family because of gambling
• Feel upset, anxious, or depressed when you can’t gamble
• Borrow money or sell things to gamble
• Gamble to escape problems or feel better
• Try to stop gambling, but simply can’t

16.4. Help and Support Resources

24/7 Helplines:

United Kingdom:

• National Gambling Helpline: 0808 8020 133
• GamCare: https://www.gamcare.org.uk | 0808 8020 133
• BeGambleAware: https://www.begambleaware.org
• Gamblers Anonymous UK: https://www.gamblersanonymous.org.uk

International:

• Gambling Therapy: https://www.gamblingtherapy.org (multilingual, global)
• Gamblers Anonymous International: https://www.gamblersanonymous.org

United States:

• National Council on Problem Gambling: 1-800-522-4700 | https://www.ncpgambling.org

Australia:

• Gambling Help Online: 1800 858 858 | https://www.gamblinghelponline.org.au

Canada:

• Problem Gambling Institute of Ontario: https://www.problemgambling.ca

16.5. Self-Exclusion Programs

National Self-Exclusion Schemes:

UK:

• GAMSTOP: https://www.gamstop.co.uk (excludes from all UKGC-licensed casinos)

Sweden:

• Spelpaus: https://www.spelpaus.se

USA:

• Each state has different programs

Casino-Level Self-Exclusion:

• Contact the casino customer support directly
• Ask for self-exclusion (temporary or permanent)
• The casino will close your account and stop you from reopening it

16.6. Setting Limits

Before gambling, decide:

• Budget: How much you can afford to lose
• Time: How long will you play
• Loss limit: When to stop if losing
• Win goal: Consider stopping when ahead

Never:

• Chase losses
• Gamble with borrowed money
• Gamble when emotional or under the influence
• Think of gambling as a way to make money

17. Governing Law And Dispute Resolution

17.1. Applicable Law

The laws of [England and Wales / Malta / Cyprus / Specific Jurisdiction] govern these Terms.

This excludes:

• Conflict of law principles
• United Nations Convention on Contracts for the International Sale of Goods (CISG)

17.2. Jurisdiction and Venue

Unless arbitration applies (see below), you agree:

• Any disputes shall be resolved exclusively in the courts of [Specific Country/Region, e.g., Courts in [Specific Country/Region, e.g., England and Wales] will handle any disputes
• You accept these courts have authority over you
• You won’t argue the location is inconvenient

For EU consumers:

Note the fact that these Terms don’t affect your EU law rights to bring cases in your home country.

17.3. Alternative Dispute Resolution (Optional)

Before going to court, consider the fact that we will try to resolve any disputes through the following steps:

Informal Negotiation:

Contact: legal@casinoalpha.com

Good faith negotiation period: 30 days

Online Dispute Resolution (ODR) Platform (EU):

• EU users may access ODR: https://ec.europa.eu/consumers/odr

Mediation (if agreed by both parties):

• We will pick a neutral mediator
• We will split the costs equally

17.4. Arbitration Clause (if applicable – consult legal counsel)

If using arbitration, consult a lawyer before including:

Any dispute, controversy, or claim arising out of or relating to these Terms, including breach, termination, or validity, shall be resolved by binding arbitration under the rules of [Arbitration Institution, e.g., LCIA, ICC, AAA].

Arbitration Terms:

• Location:[City, Country]
• Language: English
• Number of arbitrators: One (1) [or Three (3) for claims exceeding £X]
• Arbitration award: Final and binding
• Judgment: May be entered in any court of competent jurisdiction

Exceptions:

• Either party can go to court for intellectual property violations or confidentiality breaches.

Small Claims:

• You can use the small claims court if your claim qualifies.

17.5. Class Action Waiver (if applicable – consult legal counsel)

If applicable, consult the lawyer.

You and CasinoAlpha agree to resolve disputes individually only. This means:

• NO CLASS ACTIONS, class arbitrations, or group actions
• NO COMBINING claims with other persons
• NO REPRESENTING others in disputes

If a court says this waiver does not work, arbitration doesn’t apply to that dispute.

17.6. Limitation Period

You must bring any claim within ONE (1) YEAR from when the problem happened, or you lose the right to claim.

After one year, you give up any right to make claims about these Terms or using our Website.

18. Modifications To These Terms

18.1. Right to Modify

We can change, update, or replace these Terms at any time, for reasons that can include any of the following features we listed below:

• Legal or regulatory changes
• New features or services
• Security or safety improvements
• Fixing mistakes or making things clearer
• User feedback or industry best practices

18.2. Notice of Changes

For any material changes:

• We will put a clear notice on our homepage
• We will email you (if you’ve subscribed)
• You will see a pop-up when you first visit after the change
• We will give 30 days’ notice before changes take effect (when possible)

Minor Changes:

• We will update the “Last Updated” date at the top
• Changes take effect as soon as we post them

18.3. Your Options

If you do not agree with the modified Terms:

• Stop using the Website immediately
• Delete any accounts
• Contact us to delete personal data (subject to legal retention requirements)

If you keep using the site after changes, it means you accept the new Terms.

18.4. Historical Versions

In case you want to see old versions of these terms, email legal@casinoalpha.com with “Historical Terms Request” as the subject.

19. Severability And Waiver

19.1. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable:

• We will modify that part to achieve the closest legal equivalent
• All other parts stay valid and enforceable
• One invalid part doesn’t make the rest invalid

19.2. Waiver

If we don’t enforce a right immediately, it DOES NOT mean we give up that right.

• We must put waivers in writing and sign them to make them valid
• If we let one breach slide, we can still enforce future breaches
• All our rights and remedies add up, and we don’t lose any by using others

20. Entire Agreements

20.1. Complete Understanding

These Terms, together with:

• Our Privacy Policy: https://casinoalpha.com/en/about/privacy-policy/
• Editorial Policy: https://casinoalpha.com/en/about/editorial-policy/
• Any other policies referenced herein

Make up the ENTIRE AGREEMENT between you and CasinoAlpha about using our Website. They replace all previous agreements, talks, proposals, and understandings (spoken or written).

20.2. Relationship of Parties

These Terms do NOT create any:

• Partnership or joint venture
• Employment relationship
• Agency, franchise, or sales representative relationship
• Fiduciary duties

You are an independent user with no authority to make deals for CasinoAlpha.

20.3. No Third-Party Beneficiaries

These Terms only benefit you and CasinoAlpha.

No one else (including casino operators) gets rights under these Terms or can enforce them.

21. Contact Information

For questions, concerns, or notices regarding these Terms:

21.1. General Inquiries

Use the contact form from the Contact Us page.

21.2. Legal Department

Email: legal@casinoalpha.com

21.3. Privacy and Data Protection

See Privacy Policy for full details.

21.4. Company Information

• Legal Name: Extremoo Marketing SRL
• Registration Number: J23/6289/2017
• VAT Number (if applicable): RO38630895
• Website: https://casinoalpha.com

Acknowledgement

By using this website, you confirm that:

• You have read, understood, and agree to be bound by these Terms and Conditions
• You have read and understood our Privacy Policy
• You meet the age and eligibility requirements (18+)
• You will comply with all applicable laws
• You understand the risks of gambling
• You use casino services at your own risk

If you do not agree to these terms, you must not access or use the website.

LAST UPDATED: November 2025

VERSION: 1.0

Additional Resources

Before using CasinoAlpha, we recommend reviewing these important pages.

About Our Company:

• Who We Are & Our Mission
• Meet Our Expert Team
• Career Opportunities

Trust & Transparency:

• How We Review Casinos
• Editorial Policy & Standards
• Advertiser Disclosure

Legal & Privacy:

• Privacy Policy
• Contact Us

Partnership Inquiries:

• Advertise With Us