Bonus spins will be credited at a rate of 20 bonus spins per day over five days, triggered on your first deposit
Hello Casino User Reviews
Rate casino and write a review
Hello Casino Review
Legit & Fairness 9.0/10 |
Payment Methods 7.8/10 |
Product Rating 10.0/10 |
Customer Support 9.0/10 |
Reputation 8.8/10 |
Hello Casino Overview
Min deposit | £10 |
Max cashout | £100000 |
Payout time | 1-2 days |
Game types | Roulette, Baccarat + 16 more |
Slot Games | 1900 |
Live Games | 95 |
Vip program | No Vip |
Website Language | English , Spanish + 4 more |
Customer Support Language | English |
Hello Casino: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 13 Options |
The Responsible Gambling section can be found in three places.
By accessing the main menu, from under Account or from the platform’s lower side.
The tools available represent an important aspect of this Hello Casino review as we understand the importance of a safe gambling environment and the prevention of impulsive gaming behaviour.
The Responsible Gaming Tools Are as Follows:
- Deposit limits – Select 24 hours, 7 days, up to 28 days limit on how much to deposit;
- Reality check – Receive a notification after an amount of time spend in a session from 2 hours until to 19 hours;
- Account closure – Close your profile for an undetermined period by contacting customer service;
- Take a break – Temporarily close your account for a period of 24 hours up to 6 weeks, from the responsible section;
- Financial activity monitor – Head over to Account, then to Account History to view the transactions made in a period selected by you;
- Self-exclusion – Temporarily suspend your profile from 6 months, but not more than 5 years;
- Advice regarding this problem – Casino’s advice on how to maintain gambling safe with no impulsiveness;
- Self-assessment – Take a test that can help you recognise any harmful behaviour regarding gambling;
- Useful links – Specialised organisations that can offer help such as BeGambleAware, GamCare, Gamblers Anonymous, Gamblers Anonymous International Service Office or GamBlock;
- Minor-restrictive tools – Prevent underage gambling through the use of Net Nanny, Cybersitter or Better Internet for Kids.
To block any messages about Hello Casino bonuses from being sent to you, head over to My Details, under Account and discard any selected option.
Self-exclusion will close a profile without the option to reopen it until the determined period has ended.
This can be done by contacting customer service, as they will also make efforts to block any attempt of reopening or creating a new account.
Self-exclusion might be done also from the responsible section, by following the hyperlinks inserted in this section.
Hello Casino: Payment Methods
Min deposit | £10 |
Min. Withdrawal | £10 |
Max cashout | £100000 |
Payout time | 1-2 days |
Currencies | GBP |
To qualify for Hello Casino promotions by placing a deposit that cannot be less than £10.
You can do that using methods such as Visa, MasterCard, PayPal, Trustly, Skrill, Neteller, Bank Transfer or Neosurf transactions.
This might be done from the right upper corner, by pushing the green coloured Deposit button or from in-game, by pressing the Cashier option.
Withdrawals on Hello Casino
Next to this section, find the Withdraw page.
The lowest amount to withdraw is £10, while the highest goes up to £12500 per week.
Additionally, from Account, you shall view any Pending or Accepted Withdrawals. One withdrawal request can take 3 working days to be approved.
Other site tabs and pages that regard payments
To view the current balance of real or bonus finances, look next to the deposit button, which can also be seen from Account, under Account Details.
The Loyalty Program is part of Hello Casino bonuses available.
There are 500 points offered upon making the first deposit.
At every £10 wagered on a game, a number of points are attributed to your account, depending on the game type.
Gaining Points on This Casino
Game type | Points |
---|---|
Roulette | 0.25 |
Blackjack | 0.5 |
Video Poker and Video Poker Sidebet | 1 |
Scratch cards | 2 |
Slots | 2 |
You might start redeeming the Loyalty points once you have accumulated at least 1000 points, as 1000 points are the equivalent of £5.
To view how many points you have, go to Account Details. To redeem them, enter the Loyalty section under the Promotions page.
The highest number of points to redeem in one day is 10000, equal to £50, while the lowest is 1000 equal to £5.
These funds will be transferred as promotional funds and are subject to wagering requirements of 35 times.
Hello Casino Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Average (6-10 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email support@hellocasino.com |
Customer support shall be reached through the email address and live chat, operating 24/7, with an under a minute waiting time in queue for any chat.
To contact them, view the email address on this page or head over to the platform’s main menu, then select Support.
The chat can be opened from the turquoise box placed by the lower-left corner. However, there is no FAQ section for faster answers.
On occasions you have queries about Hello Casino promotions, accounts, or financial transactions, also rely on the Terms and Conditions page.
To provide a proper perspective to our Hello Casino review, we contacted support via live chat and we can advise that the agents provided a good customer support experience.
Hello Casino’s Reputation
Licenses MGA, UK Gambling Commission |
Online Since 2014 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
MGA - MGA/B2C/370/2017 | |
UK Gambling Commission - 052894-R-329546-004 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Hello Casino review also brings a summary of this British platform. The casino was launched in 2014.
The developing company, White Hat Gaming operates around 5 offices throughout the world, with more than 500 employees.
It is registered as a Maltese company and owns two of the most well-established gaming licenses, of which we give you the necessary details.
Hello Casino Summary
Pros
- Straightforward and manageable platform;
- Customer support via live chat and email address;
- 24/7 available customer service;
- Loyalty programme for British users;
- Multiple game providers;
- A high number of Slot game titles;
- Various Responsible Gaming tools.
Cons
- Low number of Hello Casino bonuses;
- No iOS, Android or Desktop app to install;
- No phone number to contact support;
- Extensive withdrawal request approval time.
Compare Hello Casino with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
1900 | 95 | 2014 | £10 | £100000 | 1-2 days | 24/7 | |
2000 | 32 | 2018 | £20 | £100000 | 1 day | 24/7 | |
1100 | 70 | 2016 | £20 | £100000 | 2 days | 24/7 | |
2500 | 98 | 2014 | £10 | £100000 | 2 days | 24/7 | |
1800 | 140 | 2020 | £10 | £100000 | 2 days | Not 24/7 | |
700 | 0 | 2024 | £10 | £100000 | 1-2 days | 24/7 |
Hello Casino Sister Sites: Explore More Casinos for a Similar Experience
Hello Casino Top 3 Alternatives
All British Casino
Pros
- Over 1100 slots from providers like Play’n Go, Pragmatic Play, and others
- Fastest payouts as withdrawal requests go through in one day
- The possibility to pay by mobile with Boku
Cons
- High minimum cashout limit of £20
- The platform will load with difficulty on desktops and mobile apps
Verdict
All British Casino is a solid option for low budget players. They have a £10 minimum deposit, which allows minimal investments before playing here. Players can access over 1100 slots and around 100 live dealer table game options with different betting intervals and variants. Overall, the game selection is well-rounded, but we recommend All British Casino for the slots and Live Roulette experience, considering the high number available. Players can use Apple Pay and PayPal for quick transactions.
Read ReviewCasilando Casino
Pros
- Ten available payment methods
- Logged in timer
- Fast live chat response
- User-friendly website
- Messages section where you receive notifications
- Over 1200 slot games
Cons
- Just one Casilando bonus
- Different wagering contributions for slot games
- Live Chat button from the Account section does not work
Verdict
Casilando Casino has been active ever since 2017, and the casino shows its experience through its safety measures and licences. As a secure online gambling site UK, Casilando is overseen by the MGA and the UKGC, both ensuring player security. Regarding its games, Casilando Casino has a pretty varied range of 1200 slots and around 200 live dealer games, providing plenty of choices.
Read ReviewFreebet Casino
Pros
- Popular payment methods like PayPal, Paysafe, Visa, MasterCard and Skrill
- No limit cashout
- More than 1700 slot games available
- +40 game providers, including Microgaming, Pragmatic Play and Netent
Cons
- Slow payout time of 3 days
- No live chat
- Lack of live dealer baccarat games
Verdict
FreeBet Casino made it into our online casino ranking with a bountiful number of 1760 gaming options from popular providers like Microgaming, Netent, and Pragmatic Play. The slot catalogue is generous, but during our tests, we noticed only around 50 live games available, most of them being Roulette variations. Gamblers can deposit using PayPal, and Pay by Phone, two highly popular options in the UK, and cards and e-wallets are also available. We recommend this casino for new people who want to test out various games and safe payment methods.
Read ReviewHello Casino’s Rankings Across Our Categories
Category | Trending |
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Hello Casino Review Methodology
Review | Details |
---|---|
Reviewer | Anca Iamandi |
CasinoAlpha Rating | |
Test Duration | 9 Hours |
Review Duration | 21 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Sep 2024 |