Important terms
- You must use the £20 on the Big Bass Bonanza slot to claim this bonus
- Each spin is valued at £0.10
Legit & Fairness 8.0/10 |
Payment Methods 8.0/10 |
Product Rating 8.0/10 |
Customer Support 9.0/10 |
Reputation 9.0/10 |
Min deposit | £1 |
Max cashout | £100000 |
Payout time | 2-3 days |
Game types | Video Poker, Table games + 15 more |
Slot Games | 2500 |
Live Games | 17 |
Vip program | No Vip |
Website Language | English |
Customer Support Language | English |
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 10 Options |
Pros | Cons |
---|---|
Operates under 3 reputable licenses | Slower payout time compared to similar casinos |
SSL encryption for player and transaction protection |
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Min deposit | £1 |
Min. Withdrawal | £1 |
Max cashout | £100000 |
Payout time | 2-3 days |
Currencies | GBP |
Our team tested the deposit and withdrawal process at Lottoland Casino to evaluate its efficiency, security, and user-friendliness.
Pros | Cons |
---|---|
Low £1 minimum deposit and withdrawal limit | Verification required for withdrawals |
No additional fees for transactions | Only 6 accepted payment methods |
Live Chat Yes |
Live Chat 24/7 No |
Response time Average (6-10 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email support@lottoland.co.uk |
Our team at CasinoAlpha tested Lottoland Casino’s customer support to determine its effectiveness and accessibility. Our reviewer evaluated live chat, email response times, and the quality of the FAQ section to provide a complete review of the support services.
Support Features | Our Editor’s Verdict |
---|---|
Live Chat Interaction | The live chat at Lottoland Casino is helpful but not available 24/7. During testing, responses were prompt, taking 6-10 minutes, and the live chat agents were knowledgeable. |
Email Interaction | Email support replies took longer than live chat replies, but they were detailed and effectively addressed our questions. This is a good alternative to live chat for non-urgent queries. |
FAQ’s in-depth | Lottoland Casino’s FAQ section is extensive and covers multiple topics, such as payments, account management, and responsible gambling tools. |
Overall, Lottoland Casino offers reliable customer support, with helpful responses in live chat. To improve, we recommend that Lottoland Casino make live chat available 24/7 and include a phone number option for more accessible support. Extending the support languages from only English will make support more user-friendly and accessible.
Licenses UK Gambling Commission, Gibraltar Regulatory Authority, Irish Betting Licence |
Online Since 2013 |
Third Party Reviews Poor |
Gambling Products 2 |
UK Gambling Commission - MGA/B2C/609/2018 | |
UK Gambling Commission - 38991 | |
Gibraltar Regulatory Authority - RGL 085 & 066 | |
Irish Betting Licence - 1011284 |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
We reviewed Lottoland Casino’s licensing, security, fairness, and player feedback to assess its reputation and ensure it is trustworthy and follows industry standards.
Section | Verdict |
---|---|
Licensing and Regulation | Lottoland Casino is licensed by the UKGC, Gibraltar Regulatory Authority, and the Irish Betting Licence, which guarantee compliance with strict regulatory standards and ensure the casino’s legitimacy. |
Security Measures | Lottoland Casino uses SSL encryption to protect player data, ensuring a secure environment for transactions and account management. |
Fairness of Games | Games at Lottoland Casino are fair and ensured by RNG certification. Regular audits ensure trustworthiness, though the names of auditing organizations are not mentioned, which indicates a lack of transparency. |
Player Feedback | Analysed player reviews reveal mixed feedback. Some appreciate the variety of slot games and low £1 minimum deposits. However, complaints include the limited number of live games, low game diversity, and the lack of 24/7 customer support. |
Conclusion on Reputation | Lottoland Casino is a licensed and secure online casino with a good reputation for fairness. While the game variety and low deposits are pros of the casino, customer support availability and withdrawal speed are downsides for many players. |
We reviewed Lottoland Casino across multiple aspects, including legitimacy and fairness, customer support, usability, and game variety. The casino operates under 3 licenses, ensuring legitimacy and security. It offers many slots but limited options for live dealer games. Deposits and withdrawals are secure with no fees, though payout times are average. Customer support is reliable but could improve with 24/7 availability. Overall, Lottoland Casino is a safe and secure online casino for UK players, though there is room for improvement. Pros:
Cons:
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
2500 | 17 | 2013 | £1 | £100000 | 2-3 days | Not 24/7 | |
600 | 16 | 2009 | £10 | £100000 | 2-3 days | No | |
500 | 0 | 2007 | £5 | No limit | 1 day | No | |
2100 | 80 | 2023 | £5 | No limit | 2-3 days | 24/7 | |
2500 | 17 | 2013 | £1 | £100000 | 2-3 days | Not 24/7 | |
850 | 80 | 2016 | £10 | £100000 | 1-2 days | 24/7 |
Kwiff Casino has a £5 low minimum deposit, being suitable for new players and those who play on a budget. The game selection is not as impressive as other options on our list, but during our tests, we've noticed there's still great diversity in live dealer games. On top of that, Kwiff Casino has dedicated VIP live games sections for experienced players who place higher bets. The casino doesn't have a monthly withdrawal limit either, which is another advantage for more invested players.
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Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha Rating | |
Test Duration | 7 Hours |
Review Duration | 10 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Mar 2024 |
Updated Date | Nov 2024 |