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Latest PlayFrank Casino Review for 2024

Casino Rating:

PlayFrank casino review aims to provide you with all the information about the UK casino, from making an account to using responsible gambling tools. View what PlayFrank bonus codes are available and what games are there to play.

PlayFrank Casino logo
Navigating the platform for the PlayFrank casino review, we concluded that the casino is straightforward and manageable. However, there are no iOS, Android or Desktop apps to download.
Deposits & Withdrawals
UK players can use most of the popular payment services that have become habitual in the industry. However, paying through your phone bill is not possible here. Some instances of withdrawal processing can take between 4 days to 6, which is a serious disatvantage.
The gaming lobby is varied: it has slots, Table Games and three types of Live Casino games (Blackjack, Baccarat, Roulette). The Live Dealer section has over 20 titles each but that is quite low as compared with other sites.
The PlayFrank bonus codes consist in a Welcome Offer and a Daily bonus. However, the first mentioned is provided to first depositing and new players.
Customer Support
Customer support is offering a proper experience and documented answers. Regardless, they might be reach only by live chat and email address, with no possibility to contact by phone number.
Responsible Gambling
There are various responsible tools to use for preventing impulsive gambling behaviour. However, account closure, budget calendar or reverse withdrawal preferences are not valid options.
Min. deposit £10
Min. Withdrawal £10
Max. cashout No limit
Payout time +3 days
Game types Roulette, Live Casino, Baccarat, Slots, Table games, Jackpots, Bingo, Blackjack, Slingo, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker
Slot games 1000
Live dealer games 80
Licenses Malta Gaming Authority, UK Gambling Commission, Irish Betting License
Vip program No
  • Poker Poker
  • Live Blackjack Live Blackjack
  • Live Baccarat Live Baccarat
  • Sic Bo Sic Bo
  • Live Roulette Live Roulette
  • Blackjack Blackjack
  • Slingo Slingo
  • Jackpots Jackpots
  • Bingo Bingo
  • Table games Table games
  • Slots Slots
  • Baccarat Baccarat
  • Live Casino Live Casino
  • Roulette Roulette
Deposit options Skrill Moneybookers, MasterCard, Neteller, Visa, Skrill 1-Tap, PaysafecardRead more
Min deposit £10
Accepted currency GBP, EUR, USD, CAD
Payout options Skrill Moneybookers, MasterCard, Neteller, Visa, Bank Transfer, Skrill 1-TapRead more

PlayFrank Casino Review Table of Contents

PlayFrank Bonus Codes

The PlayFrank bonus codes presented are the Welcome Offer and Daily Missions.

Read more

The Welcome Offer is available for new players and does not have an expiration date. To become eligible, you need to deposit at least £20.

Towards qualifying for this bonus, you need to select it from a Choose Bonus display list that appears when placing the deposit to qualify.

In our PlayFrank casino review, we include all the bonuses available and crucial information on how you can receive them.

Be aware

If you deposit using Skrill Moneybookers, Skrill 1-Tap, or Neteller as payment methods, the bonus will not be activated.

Wagering requirements

Generally, when it comes to offers on this UK site, you will receive bonus funds that need to be wagered 35 times and bonus spins. The gains deducted from spins must be wagered 40 times.

Additionally, the wagering requirements must be fulfilled within 7 days upon bonus activation.

To view the progress made on wagering requirements, head over to My Account, then find the remaining wagering requirements.


The highest amount of a bet placed using bonus funds is £4.

Wagering contribution of certain games

Different games have a different contribution to wagering requirements, as follows:

Game type Percentage
All other games and NetEnt games 100%
Some other excepted NetEnt games 50%
Magic Spinner 10%
All Video Poker, all Roulette, all Quick Play, all Blackjack, all Baccarat games 0%


  1. For a complete list of the games that have 0% and 50% contribution, visit article 5 of Terms and Conditions, paragraph 5.5, and click the Bonus Policy hyperlink.
  2. Alternatively, click on the Bonus Policy, scroll to article 3 and click the wagering requirements hyperlink.


The general lowest amount towards qualifying to PlayFrank coupon codes is of £10.

Bonus balances vs real-money balances

On occasions you have to place a deposit to receive a bonus, the real funds deposited by you will be used in wagers before the bonus finances.

When you have enough funds on your balances, all and each bet is made up of 50% real funds and 50% bonus funds.

Resulted gains from the use of these funds, will be transferred through balances accordingly. 50% to real funds and 50% to bonus funds.

If one of the balances does not have enough finances to cover the 50%, funds from the other balance will be taken to cover the percentage.

Extra spin PlayFrank bonus codes

All extra spins you receive from PlayFrank bonus codes must be used within 1 day and the general rule of wagering is 50 times the gains made from extra spins.

The bonus spins are offered on specific games and have an availability of 24 hours since activation.

The gains from extra spins are attributed to your account only after all the spins have been used in plays. Also, these gains cannot be more than £100.

No deposit PlayFrank coupon codes

The highest amount of £100 applies for promotions that do not require a deposit. Any gains from these types of promotions cannot exceed the mentioned amount.

Additionally, for no deposit promotions, the wagering requirements are 50 times the gains resulted, before being allowed to withdraw.

Other types of offers that might be available at times are:
  • Daily Bonuses – Gains cannot exceed £200;
  • Deposit Match Up Bonus – Applies to the first deposit made on a day;
  • Funds Back Bonus – Amounts cannot be higher than £200;
  • Bonus Codes – If a code is not entered correctly during the required deposit, the specific offer will not be available anymore.

Be aware

After 21 days of account inactivity, any active bonuses you might have will be forfeited.

Irregular play

Some actions initiated regarding promotions can be considered PlayFrank bonus codes abuse.

These actions are represented by the following:

  • If you qualify for a bonus then placing bets that exceed 15% of your initial deposit amount used to generate the offer;
  • By placing a single bet equal or higher than £4 or £0.50 per line or 15% of the bonus amount before the wagering requirements have been met;
  • Making a deposit using Skrill, then placing single bets equal to or more than £2.50 of the bonus amount before fulfilling wagering conditions.

Therefore, in the interest of fair play, the casino shall remove, cancel or suspend said bonuses.

Additionally, the following actions fall into the category of irregular pay and bonus abuse:

  • Selecting a bonus, then placing single bets that are more than 15% of the deposited amount until wagering conditions have been met;
  • Delaying gains, then stepping out of the offers, with the purpose of completing the extra bonus or round for at a later time when the bonus has been already wagered;
  • State Game Abuse by using bonus funds to progress through the bonus stages and prior to completing the final stages you release the bonus finances and complete the final stage with real funds;
  • Placing a deposit to receive an offer and wagering only over 1 time the deposit value, then initiating a withdrawal and cancelling the bonus before the actual withdraw.

If the casino acknowledges any of these actions, they shall initiate an investigation and view all transactions record and logs.

The transaction records and logs verification can be done occasionally without a specific reason to ensure the safeties of all players.

  • Bonus rating

    100% UP TO £100 + 50 SPINS ON STARBURST

    More details
    • Deposits made using Skrill, Skrill 1-Tap or Neteller are not eligible for this offer.
    • The bonus spins are only available for 24 hours

    Should you claim this bonus?

    Due to the high number of free spins on Starburst, a trendy slot, we highly recommend this PlayFranc Casino bonus offer. The 100% match up to £100 will provide a nice boost to your funds. The bonus money and free spin wins must be wagered for standard 35x, which won’t prove to be very restrictive for most. While the £100 maximum withdrawal is generous, it could’ve been higher considering the overall winning potential. 

    Valid for new players only. The Welcome Bonus can only be claimed only once.To claim the Bonus you need to make a min deposit of £20. If you choose to forfeit your Bonus you will not be entitled for your Bonus Spins.Deposits made via Skrill or Neteller are not eligible for the Bonus offer.The Bonus Spins will be credited on Starburst.Bonus Spins will be credited instantly. The Bonus needs to be wagered 35 times the sum of the received Bonus before the Bonus Balance can be converted to your real money balance.Bonus Spins winnings need to be wagered 40 times before the Bonus Balance can be converted to your real money balance. The Bonus Spins are valid for 24 hours, after this period the Bonus Spins will expire. You must select the required Bonus when making your deposits to qualify for this Bonus. Bonus + Bonus Spins will be credited instantly - T&C Apply, 18+
  • Bonus Email

    Only by email

    9.5 / 10
    Alpha Rating

    Get 100 Free Spins No Deposit

    This offer can only be claimed by subscribing.

    We keep your email private. It's only used to send promotions. Subscribing means you agree to receive them.


Slots Slots PlayFrank Casino
Live casino Live casino PlayFrank Casino
Fast withdrawal Fast withdrawal PlayFrank Casino
VIP program VIP program PlayFrank Casino
Company name:
AG Communications Limited
Registration number:
Stock indicator:
Online since:
High Street 135, SLIEMA, SLM 1548, Malta

UK Gambling Commission:
Malta Gaming Authority:
Irish Betting License:

PlayFrank casino review bring the year when the platform was launched, in 2014 operating since then under AG Communications Limited in the United Kingdoms.

The parent company is Aspire Global International Ltd, having over 300 employees working in over 14 jurisdictions with more than 60 iGaming brands.

We have found three distinct licensing authorities that have vetted this casino and added them to our review.


AG Communications Limited has a Bingo license too, besides the remote casino one, according to UKGC records.

Besides their interest in the UK market, the casino is intended for EU players, Germany in particular, Canada, New Zealand and India.

You can reach out to them or simply give them a follow on Facebook or Instagram.

Registration process

Once you reach the platform, push the Create Account option placed to the left side, by the blue banner.

Then follow the below steps to complete the sign-up process:

  1. Enter your email, then choose a username and password that are suitable for you;
  2. Write your full name, select a gender and currency, then type your address and phone number.

Through the last step, you might set to receive messages about future PlayFrank coupon codes on the electronic means provided by you.


We went ahead and created an account ourselves and concluded that if you already know what username and password to use, the sign-up process takes about a couple of minutes.

PlayFrank Verification checks

To be the holder of a fully verified account and to receive PlayFrank coupon codes, you need to submit the following documents:

  • Driving license – recommended by the casino;
  • Passport;
  • ID or National card;
  • Bank statement – casino’s recommendation;
  • Utility bill.

The documents stand as proof of identity, age and address. To upload the files head over to My Account, then click the Documents Upload or the Verify option placed under your name.

Files can be uploaded up to 6 per submission and up to 10 in a single web session. The formats accepted are JPG, PNG and TIFF.


  1. By submitting in TIFF format, only the first page will be saved.
  2. Files cannot have more than 20MB in size per document.
  3. Verification can take up to 48 hours or instantly if you upload them via live chat.

User experience

To add a better user perspective to our PlayFrank casino review, we navigated the platform using different devices, internet connections and browsers.

Here’s what we used:

Device Internet Browser
Lenovo ThinkPad E15 WIFI Google Chrome
iPhone 12 Pro Max 4G Safari
Samsung Galaxy Tab S6 3G Mozilla Firefox


The platform’s main theme is dominated by the colours blue with some pink or white buttons and details.

The account access can be made from the three lines menu. This is also the main menu, placed on the left upper side, followed by the logo.

Buttons that redirect to important pages

Under the logo find the deposit option and sections as Live Casino, PlayFrank bonus codes. Scroll all the way down to change the region and language displayed.

Games categories are placed on the main page, followed by the search bar to find a specific game title.

When entering the main menu, sections such as About, FAQ, Responsible Gaming as well as the current balance and the logout button are shown.


When you switch to your smartphone, you might access the casino only through your device’s browser.

The current balance is placed in the right top corner, next to the My Account icon. All the sections from the main menu are placed on the screen’s lower side.

Games and categories are displayed in the same manner. However, the search button is placed on the lower side of the screen.

PlayFrank Games

For the present PlayFrank casino review, we added the game categories and titles you might play, from a selection of Table Games, Slots and Live Casino games.

The entire lobby has over 1100 games.

You can search for specific titles using the search bar. There’s no way to filter games by provider or bet limit. You can only rely on the existing categories.


The only way you can see what providers are available is by figuring out the logo on each game’s thumbnail.

Overall, the lobby is easy to use, as it is intuitive,


There are over 1000 Slot titles such as Rise of Giza PowerNudge, Secrets of Atlantis, Raging Bison and Mystic Staxx.

This is the category with the most titles on the casino’s site.

New titles are added each month and you can recognise them by the flair added to the game’s thumbnail.


UK players who are just getting started should pick slots from Microgaming, NetEnt, Play’n Go or NoLimit City. They are universally acclaimed and good to start with.


For the players who are looking for a more authentic old-school casino feel, they can check out and play the games from the “Classic Slots” tab.

The lobby has progressive slots, MegaWays, and Jackpots.

Table Games

27+ Table games are included such as Real Auto Roulette, Baccarat, Vegas Strip Blackjack and Turbo Roulette.

You can push the specific button and see a list of Table Games alone. Nonetheless, some Live Dealer games are incorrectly indexed here, so it may get confusing.


To differentiate between a classic card game that makes you compete with an AI vs Live Casino Games, look at the thumbnail. If there’s a person there, it’s most likely a live-streamed game with a human dealer.

Not all games in this category will be displayed on the page. For example, you can only find Sic Bo if you type its name in the search bar.

Live Roulette

More than 15 Live Roulette lobbies are open, including Speed Roulette, Double Ball Roulette, Immersive Roulette and Auto-Roulette.

Most of the titles here are created and filmed in the Evolution Gaming studios.

That is a perk of this casino since this provider is well-established and known for its qualitative games.


You will be able to see how many players are currently online in a Roulette Lobby and the betting limits through the game preview.

Only UK players that have completed the KYC can enter these games and watch or participate.

Live Blackjack

Over 25 games are available, each with separate lobbies, to name a few would be Speed Blackjack A, Infinite Blackjack, Blackjack VIP G and Blackjack – The Strip.

As compared to Roulette, the page is organised similarly.

The differences are:

  1. Not all game have their betting limits displayed.
  2. You can see how many empty seats there are on each table.

A white figure on the thumbnail means that you can virtually sit down at that table and place your bets.

Green figures represent the seats already taken.

Live Baccarat

20+ Baccarat titles are there to be played such as Speed Baccarat G, Salon Privé Baccarat A and No Commission Speed Baccarat A.

Game providers

Play'n Go
Play'n Go
Evolution Gaming
Evolution Gaming
1X2 Gaming
1X2 Gaming
Blueprint Gaming
Blueprint Gaming
Booming Games
Booming Games
Inspired Gaming Group
Inspired Gaming Group
Lightning Box Games
Lightning Box Games
NextGen Gaming
NextGen Gaming
Pragmatic Play
Pragmatic Play
Realistic Games
Realistic Games
Red Tiger Gaming
Red Tiger Gaming
Red Rake Gaming
Red Rake Gaming
Skillzz Gaming
Skillzz Gaming
Skywind Group
Skywind Group
Slingo Originals
Slingo Originals
Hacksaw Gaming
Hacksaw Gaming
Ruby Play
Ruby Play
Aspire Global
Aspire Global
Show more

PlayFrank Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

Min. withdrawal

Industry standard: GBP 10

Max. cashout

Industry standard: GBP 100,000

No limit
Payout Time

Industry standard: 2 days

+3 days
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

2 days
Slot games

Industry standard: 500


Industry standard: 100% up to GBP 200

Valid for new players only. The Welcome Bonus can only be claimed only once.To claim the Bonus you need to make a min deposit of £20. If you choose to forfeit your Bonus you will not be entitled for your Bonus Spins.Deposits made via Skrill or Neteller are not eligible for the Bonus offer.The Bonus Spins will be credited on Starburst.Bonus Spins will be credited instantly. The Bonus needs to be wagered 35 times the sum of the received Bonus before the Bonus Balance can be converted to your real money balance.Bonus Spins winnings need to be wagered 40 times before the Bonus Balance can be converted to your real money balance. The Bonus Spins are valid for 24 hours, after this period the Bonus Spins will expire. You must select the required Bonus when making your deposits to qualify for this Bonus. Bonus + Bonus Spins will be credited instantly - T&C Apply, 18+
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
PlayFrank Casino

PlayFrank Casino

£10£10No limit+3 days2 mins2 days1000100% up to £ 100
PokerStars Casino

PokerStars Casino

£10£10£10000001 day1 min1 day1100100% up to £ 200
888 Casino

888 Casino

£10£10£300001-2 days1 min1 day1000200% up to £ 550


£10£10£7000+3 days2 mins1 day900200% up to £ 40
Pink Casino

Pink Casino

£10£10£10000001 day2 mins2-3 days800100% up to £ 150


£10£20£10000001 day2 mins1 day2600200% up to £ 50
Lucky VIP Casino

Lucky VIP Casino

£10£10£10000001 day2 mins1 day300100% up to £ 100
Jazzy Spins Casino

Jazzy Spins Casino

£5£10No limit2 days1 min1 day96110% up to £ 50
Load more

PlayFrank Casino Review - Payment Methods

Placing a deposit can also make you eligible for PlayFrank bonus codes.

The least deposit you might place is £10 using methods like Visa, PayPal, Skrill or Neteller. This sum is the UK industry average.

One of the FAQ subpages will redirect you to a table filled with deposit options. Not all of those will work from the UK!

You are not restricted by a limit when it comes to how much you can deposit, unless it’s by your own choice, through the responsible play tools at hand.


Some games or promotions may require higher stakes, and thus, £10 may not be enough. Read the terms and rules before spending!

To place a deposit, head over to the pink button in the left or head over to My Account and remain in this section to view your current balance.

What about withdrawals?

When you decide to initiate a withdrawal, go to My Account and withdraw not less than £10 using Visa, Wire Transfer, ecoPayz or Skrill.

You have no limit to withdrawing your real-money balance or what you have acquired while playing without engaging in a bonus. Bonus play profits are subjected to limits, as per the terms.

Steps to cashing out:

  1. Find the “Cashier” tab from the lobby.
  2. Click on the “Cash Out button”.
  3. Complete the form you see with accurate information.
  4. Wait for the withdrawal to be processed.


Bank or card-related transfers can take almost a week to arrive to you.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
MasterCard £10 £9000 £10 £9000 within 24 hours
Visa £10 £9000 £10 £9000 within 24 hours
Skrill 1-Tap £10 £2000 £10 £2000 within 24 hours
Paysafecard £10 £1000 N/A N/A N/A
Maestro £10 £9000 £10 £9000 within 24 hours
PayPal £10 £2000 £10 £2000 within 24 hours
Skrill Moneybookers £10 £2000 £10 £2000 within 24 hours
Neteller £10 £2000 £10 £2000 within 24 hours
Trustly £10 No limit £10 No limit within 24 hours
AstroPay Card £10 No limit £10 No limit within 24 hours
MuchBetter £10 No limit £10 No limit within 24 hours
Wire Transfer N/A N/A £10 No limit stated within 48 hours
Bank Transfer N/A N/A £10 No limit stated within 48 hours
Show more

Related casinos


No phone available.
Live chat:
Between 8 AM to 00 AM CET.

Customer support is operating via live chat and email address 7 days a week between 8 AM to 00 AM CET.

To access the designated page, head over to FAQ and scroll down until you see the Contact Us button. Also, the live chat option is placed in the lower right corner.

If you have questions about PlayFrank coupon codes, you shall view the terms from the specific bonus page or contact live chat as the answering timeframe is of 2 minutes.


To better understand the user experience for the PlayFrank casino review, we reached customer service by live chat and can advise you that the representatives offer a fair experience and documented answers.

Responsible gambling

We added to the PlayFrank casino review the Responsible Gambling tools available as we encourage behaviour that maintains a safe gambling environment.

Therefore, the Responsible Gaming tools are as follow:

  • Minor-restrictive tools – Prevent underage gambling through the use of NetNanny, Gamlock and Betfilter;
  • Trained customer support – Customer Representatives trained to identify and guide players;
  • Advice regarding this problem – Casino’s advice for preventing gambling problems;
  • Self-assessment – Take a test that brings awareness of your gaming behaviour;
  • Deposit limits – Set daily, weekly or monthly limits on how much to deposit;
  • Autoplay limits – Select up to 100 rounds to be played automatically in a session;
  • Session limits – Decide how long or short your gaming sessions can be;
  • Take a break – Temporarily close your profile for a period of 24 hours up to 6 weeks;
  • Self-exclusion – Temporarily close your account from 6 months up to 5 years or self-exclude permanently;
  • Reality check – Set a notification to be sent to you from 1 hour to 2 hours allowing you to know how much time you spent in a session;
  • Useful links – Specialised organisation that can offer further help such as Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand/IGC or Gam Stop’
  • Access to game history – Under My Account view the games you have played since making a profile;
  • Financial activity monitor – Remain in My Account to see all the financial transactions you made since making an account.

If you want to stop receiving messages and notifications about PlayFrank coupon codes, contact customer support.


If you begin to notice or understand that gambling is disrupting your health and state of mind or that it is altering your behaviour or daily life, we recommend contacting support and asking for a permanent self-exclusion. You can also rely upon help organisations that will assist you with guidance toward this matter.

PlayFrank Casino Review - Pros and Cons

  • Straightforward and manageable platform;
  • Various Responsible Gambling tools;
  • Customer support via live chat and email address;
  • Fast live chat replies;
  • Fast registration process;
  • High number of games and categories.
  • Low number of PlayFrank coupon codes;
  • No iOS, Android or Desktop apps;
  • No phone number for customer service.

How we review

Casinoalpha rating 8.5 / 10
Test duration 5 Hours
Review Duration 36 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Sep 2021
Updated Date Feb 2024
Anca Iamandi
AuthorAnca IamandiSenior Author & Editor at CasinoAlpha

Anca's analytic skills developed in Generative Linguistics allow her to bring you clear and concise gambling-related content. Her texts will help you understand casinos, bonuses, fees, and rules and forget about all the gambling myths that pull you down. She's a strong advocate of safe gambling.

Play responsible! Visit PlayFrank Casino

PlayFrank Casino Player Reviews

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