Be aware that this first deposit bonus is part of a welcome package, which goes up to 3 more deposit bonuses.
Playluck Casino User Reviews
Rate casino and write a review
Playluck Casino Review
Legit & Fairness 9.0/10 |
Payment Methods 7.8/10 |
Product Rating 10.0/10 |
Customer Support 9.0/10 |
Reputation 9.6/10 |
Playluck Casino Overview
Min deposit | £10 |
Max cashout | £7000 |
Payout time | 2 days |
Game types | Roulette, Baccarat + 8 more |
Slot Games | 3000 |
Live Games | 220 |
Vip program | No Vip |
Website Language | English |
Customer Support Language | English |
Playluck Casino: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 14 Options |
For the present Playluck casino review, it is important to add the Responsible gambling tools available. Some of them will stop any Playluck promo codes and alert messages to your electronic means registered in your account. Overall, all the tools aim to maintain a safe gaming environment. The Responsible Gaming tools are as follows:
- Self-assessment – A set of questions to bring self-behaviour awareness;
- Advice regarding this problem – Advice on how to gamble safely;
- Reality check – A notification will show up from 30 minutes up to 2 hours;
- Financial activity monitor – View the transactions you have made;
- Deposit limits – Set daily, weekly or monthly limits;
- Session limits – Choose for how long you can play;
- Autoplay limits – Select, within the game, the number of rounds and the win and loss limits;
- Trained customer support – Representatives that can offer guidance;
- Useful links – Organisations specialised on the matter and can provide help such as GAM STOP and Gambling Therapy Helpline;
- Minor-restrictive tools – Software that prevents underage gambling;
- Self-exclusion – Suspend your account from 6 months up to 5 years or permanently;
- Access to game history – View the games played from the last 4 months.
When you decrease the self-exclusion period, it will take effect after 7 days since your request is made to the customer service team and until they approve it.
Playluck Casino: Payment Methods
Min deposit | £10 |
Min. Withdrawal | £10 |
Max cashout | £7000 |
Payout time | 2 days |
Currencies | GBP, EUR + 5 more |
If you intend to claim any Playluck promo codes, you need first to place a deposit. Do this by going to the right upper corner and press either the Load Funds button or head to Account section. Once you are inside the deposit page, some payment methods are Visa, Skrill, PayPal and Paysafecard. Also, deposits must be £10 or more. To request a withdrawal, do this from Cashier inside the Account section and follow the steps until you submit the request.
What To Be Aware Of?
- If you withdraw two amounts in different moments of 24 hours and send them by the same method, they will be transferred in one payment.
- The casino will approve your withdrawal request within two working days.
- The casino cannot on any occasion send funds to Mastercard or Paysafecard;
- In some cases, you won’t be able to withdraw to Visa.
- Withdrawal amounts that are higher than £2300 will need an additional verification process.
- Besides Wire Transfer, you cannot request less than £10.
How To Cancel Withdrawal Request
A withdrawal request takes up to 48 hours to be approved. Therefore, along those hours, you might cancel your withdrawal request by following these steps:
- Go to Cashier;
- Press the left Pending Cash out button;
- Choose the transaction you want to cancel;
- Push to transfer funds back to your balance.
Playluck Casino Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Average (6-10 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email support@playluck.com |
The Playluck casino customer support team is available by email or live chat between 8 AM and midnight, 7 days a week. For our Playluck casino review, we interacted with the customer service agents through live support. The waiting time in the queue can take up to 20 minutes.
Expert Tips And Tricks
- If you contact live chat while logged into your account, you will lose your place in the queue once the session is over.
- For faster answers to any of your queries, access the Help and FAQ sections from the platform’s bottom.
- Find these sections by accessing the live chatbox. In contrast, for answers regarding any Playluck bonus codes, access the bonus policy from the same lower part.
- We have asked the live agents questions on different topics. Even though the waiting time is extensive, the answers provided were documented, the agents offering a fair customer service experience.
Playluck Casino’s Reputation
Licenses MGA, UK Gambling Commission |
Online Since 2020 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
MGA - MGA/CRP/148/2007 | |
UK Gambling Commission - 039483-R-319409-015 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
By creating our Playluck casino review, we learned that the platform was published in 2020 and that the publishing company is AG Communications Limited. The latest is working with over 300 employees and was founded in 2005, aiming to be a good competitor in the iGaming industry.
Playluck Casino Summary
- Various game providers;
- Variety of Responsible Gambling tools;
- Multiple types of games;
- Straightforward platform;
- Customer support available via live chat and email;
- Fast verification process.
- No phone number available to contact;
- Extensive timeframe in live chat queue;
- No 24/7 customer support available;
- Low number of Playluck bonus codes.
Compare Playluck Casino with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
3000 | 220 | 2020 | £10 | £7000 | 2 days | 24/7 | |
1000 | 171 | 2015 | £10 | No limit stated | 2 days | No | |
2500 | 60 | 2012 | £10 | £100000 | 2-3 days | 24/7 | |
707 | 270 | 2003 | £10 | £16000 | 1-2 days | 24/7 | |
3250 | 85 | 2021 | £10 | £1000000 | 3 days | 24/7 | |
600 | 50 | 2019 | £10 | £100000 | 2-3 days | 24/7 |
Playluck Casino Sister Sites: Explore More Casinos for a Similar Experience
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Space Casino
Pros
- Includes PayPal payments
- No cashout limits
- Includes live poker games
Cons
- Lower number of games
- No casino apps
Verdict
Space Casino is considered one of the fastest PayPal casinos in the UK due to its seamless integration of secure payment options and exciting gaming experiences. With minimum and maximum deposit limits set at a welcoming £10 and no maximum limit, players can enjoy flexibility in their gaming budgets. However, it's important to note that the 5-day payout time may be considered too lengthy by some players. Nevertheless, Space Casino is still a casino worth joining for its easy PayPal payments.
Fortune Jackpots Casino
Pros
- Live chat and email support;
- Multiple Responsible gambling tools;
- Easy to navigate platform;
- Various game categories and providers;
- A high number of Slots.
Cons
- Customer support cannot be reached via phone number;
- No apps for Desktop, iOS or Android;
- Low number of Table Games titles;
- An insufficient number of Fortune Jackpots bonus codes.
Verdict
Fortune Jackpots Casino includes around 360 slots, as well as a £10 minimum deposit limit. It is clear that the casino has catered more to beginner players in the UK since its creation back in 2019. Its payout time remains balanced, around 2 days, and we have not experienced any delays or issues when trying to cash out at Fortune Jack.
Read ReviewSlots n’Play Casino
Pros
- +850 slots;
- Live casino games;
- Interesting interface design;
- Support in multiple languages;
- Detailed FAQ;
- Mobile optimized;
- Trained customer support;
- Various responsible tools.
Cons
- No phone number for support;
- No 24/7 live chat;
- Extra spins wager of 50x;
- No loyalty.
Verdict
Slots n'Play Casino is a well-balanced option that easily made it into our online casino ranking after we tested their platform. It's a £10 low minimum deposit casino that offers over 850 slots and 77 live dealer games at the moment. The games come from top providers and have accessible bets that go as low as £0.2 on some slots. According to our expert team, Slots n'Play fits all player types. The max. cashout is £7000, so high-rollers might find it less appealing.
Read ReviewPlayluck Casino’s Rankings Across Our Categories
Category | Trending |
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Playluck Casino Review Methodology
Review | Details |
---|---|
Reviewer | Elena Buzincu |
CasinoAlpha Rating | |
Test Duration | 7 Hours |
Review Duration | 33 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Sep 2024 |