Fresh 21 Casino Review (2024)

Registration process

If, after reading our 21 Casino review, you will desire to sign-up, you’ll see that the process is hardly a hassle.

All you have to do is:

1. Provide an original username.
2. Enter your e-mail address.
3. Select a strong password.
4. Check the boxes to confirm you are over 18 and to receive promotional materials in your e-mail.
5. At this stage, you must enter your full name and date of birth.
6. Enter your actual address, city and postal code in the blanks.
7. Enter your phone number for the final step, and you’re ready to play.

At the final step, again, you’ll see two promotional boxes. Make sure to tick them if you want to keep up to date with the offers provided by this and other casinos from the same group.

How to handle your account?

To gain access to the 21 Casino bonuses and games, you will need to verify your account. Registering on the casino entails that you agree to have your identity and financial means checked and validated.

Know that any issues with this procedure will lead to the account being closed. To avoid this, make sure you read through this section very attentively.

Account verification is in place as an additional layer of security. When you validate your account, you enter into a binding contract with the casino.

By sending your data, you confirm that you:

• Are at least 18 years old;
• Have supplied accurate personal information;
• Reside in Great Britain, at the provided address;
• Have not self-excluded from any platform operated by White Hat Gaming Limited;
• Have no other accounts on this site;
• Own the money you play with;
• Do not participate in the games to earn money;
• Have read and accepted the Terms and Conditions.

The first step you must take after creating your profile is to go to your e-mail inbox and verify your address by clicking on the appropriate link.

Then, as you return to the casino’s website, go to My Account. There you will find a Verification Procedure button. Click on it. Now it’s time to upload the documents. Have colour scans at the ready and make sure to send them under the correct category.

Without completing this process, you will not be able to fully participate in the games, as the withdrawal function will be locked.

User experience

Upon first accessing the site, you’ll be glad to discover an appealing web design enhanced with dark, elegant nuances and subtle royal elements. The golden touches here and there and the smooth transitions and animations make for a pleasant experience. From an aesthetic point of view, the casino gets five stars from us.

However, from our experience, we know that an online casino is useless if you cannot play just as quickly on mobile as you do on a computer. That’s why, in our 21 Casino review, we not only assess the visual component of the website but also analyze the platform’s behaviour on multiple configurations and browsers.

We have tested using:

Desktop

If you’re going to play on a computer, the website will pose you with no problems. Aside from being pleasant to the eyes, it is intuitive and easy to use, with appropriate buttons that land you on the primary branches of the lobby.

On the right-hand side, at the top, you have quick access to the 21 Casino bonuses and buttons to deposit and manage your account. Here is the actual command centre of the casino account, where you change your password, update your personal details, add payment methods and set up your preferred Responsible Gaming tools.

The site moves swiftly, and the transition between pages is seamless. The Games section is intuitively partitioned, containing your last played games, the different casino game types and the option to select your game by a provider. The latter is of good use to experienced UK players that know the software market well.

Another useful feature we found here was the session timer, which makes it easier to remain in control of your gaming sessions. The good thing is that it is present on both the desktop and mobile versions of the site.

The site features a search bar and helpful links in the footer, making it easier to navigate. There is also a dedicated Desktop app with an even more intuitive look and feel.

Mobile

The expectations are high for any online casino in the mobile experience department. Punters prefer the gaming platforms that shine on their handheld devices.

Unfortunately, this casino does not offer dedicated applications for smartphones. Still, the site is rendered perfectly on the mobile browser version. The same ease of use governs the users’ experience.

On mobile, you will get access to the same 21 Casino bonuses and features. You’re able to play any game as you would on a computer. Loaded on a medium or high-end device, you will encounter no problems in your gameplay sessions. Still, we will not warrant a seamless experience on devices older than 2019.

Loyalty

The casino has made available a loyalty program for its UK players. Built with customer’s interest at heart, the program may yield you additional 21 Casino bonuses.

The system works something like this:

• You accrue Loyalty Points (LP) for every stake in the games.
• You must earn at least 200 LP to activate the Redeem option.
• Finally, convert your points into 21 Casino bonuses.

First of all, not all games will contribute evenly with Loyalty Points. For every £10 staked, you receive points as per the following table:

The following rules govern the Loyalty program:

• 200 LP are worth £1 in bonus credits.
• The lower limit for LP redeeming per day is 200 LP or £1.
• The upper limit is 10000 LP, which translates into £50.
• Bonus credits obtained this way carry a 35x wagering requirement. The WR conditions apply.
• Max bet with bonus funds is £5. Betting more bonus funds will render it void.

Responsible gambling

We have also reviewed the Responsible Gaming policy for our 21 Casino review. We must conclude that staying in control of your gaming sessions is a breeze at 21 Casino. This trustworthy online gambling facility provides various tools to help you avoid developing an addiction:

• Game time reminder;
• Session timer;
• Deposit limits;
• Account time-out;
• A self-assessment test;
• Account closure;
• Self-exclusion;
• Access to transaction history;
• Software to prevent underage gambling.

If you opt for the time-out option, any open wagers will be resolved. You will receive the potential winnings in your balance, but keep in mind that you won’t be able to access the funds until the time-out period elapses. When you confirm the cool-off, you lose all active 21 Casino bonuses.