PlayFrank casino review aims to provide you with all the information about the UK casino, from making an account to using responsible gambling tools. View what PlayFrank bonus codes are available and what games are there to play.
- Navigating the platform for the PlayFrank casino review, we concluded that the casino is straightforward and manageable. However, there are no iOS, Android or Desktop apps to download.
- UK players can use most of the popular payment services that have become habitual in the industry. However, paying through your phone bill is not possible here. Some instances of withdrawal processing can take between 4 days to 6, which is a serious disatvantage.
- The gaming lobby is varied: it has slots, Table Games and three types of Live Casino games (Blackjack, Baccarat, Roulette). The Live Dealer section has over 20 titles each but that is quite low as compared with other sites.
- The PlayFrank bonus codes consist in a Welcome Offer and a Daily bonus. However, the first mentioned is provided to first depositing and new players.
- Customer support is offering a proper experience and documented answers. Regardless, they might be reach only by live chat and email address, with no possibility to contact by phone number.
- There are various responsible tools to use for preventing impulsive gambling behaviour. However, account closure, budget calendar or reverse withdrawal preferences are not valid options.
| Min. deposit | £10 |
| Min. Withdrawal | £10 |
| Max. cashout | No limit |
| Payout time | +3 days |
| Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Jackpots, Bingo, Blackjack, Slingo, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker |
| Slot games | 1000 |
| Live dealer games | 80 |
| Licenses | Malta Gaming Authority, UK Gambling Commission, Irish Betting License |
| Vip program | No |
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Sic Bo -
Live Roulette -
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Live Casino -
Roulette
PlayFrank Casino Review Table of Contents
PlayFrank Bonus Codes
100% UP TO £100 + 50 SPINS ON STARBURST
More details1st deposit100% Up To £100?Deposit spins50 Spins on Deposit?- Deposits made using Skrill, Skrill 1-Tap or Neteller are not eligible for this offer.
- The bonus spins are only available for 24 hours
Should you claim this bonus?
Due to the high number of free spins on Starburst, a trendy slot, we highly recommend this PlayFranc Casino bonus offer. The 100% match up to £100 will provide a nice boost to your funds. The bonus money and free spin wins must be wagered for standard 35x, which won’t prove to be very restrictive for most. While the £100 maximum withdrawal is generous, it could’ve been higher considering the overall winning potential.
Valid for new players only. The Welcome Bonus can only be claimed only once.To claim the Bonus you need to make a min deposit of £20. If you choose to forfeit your Bonus you will not be entitled for your Bonus Spins.Deposits made via Skrill or Neteller are not eligible for the Bonus offer.The Bonus Spins will be credited on Starburst.Bonus Spins will be credited instantly. The Bonus needs to be wagered 35 times the sum of the received Bonus before the Bonus Balance can be converted to your real money balance.Bonus Spins winnings need to be wagered 40 times before the Bonus Balance can be converted to your real money balance. The Bonus Spins are valid for 24 hours, after this period the Bonus Spins will expire. You must select the required Bonus when making your deposits to qualify for this Bonus. Bonus + Bonus Spins will be credited instantly - T&C Apply, 18+
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Overview
- Company name:
- AG Communications Limited
- Registration number:
- C48328
- Website:
- playfrank.com
- Stock indicator:
- ASPIRE
- Online since:
- 2014
- Address:
- High Street 135, SLIEMA, SLM 1548, Malta
- UK Gambling Commission:
- 039483-R-319409-017
- Malta Gaming Authority:
- MGA/CRP/148/2007
- Irish Betting License:
- 1014834
PlayFrank casino review bring the year when the platform was launched, in 2014 operating since then under AG Communications Limited in the United Kingdoms.
The parent company is Aspire Global International Ltd, having over 300 employees working in over 14 jurisdictions with more than 60 iGaming brands.
We have found three distinct licensing authorities that have vetted this casino and added them to our review.
Fact
AG Communications Limited has a Bingo license too, besides the remote casino one, according to UKGC records.
Besides their interest in the UK market, the casino is intended for EU players, Germany in particular, Canada, New Zealand and India.
You can reach out to them or simply give them a follow on Facebook or Instagram.
Registration process
Once you reach the platform, push the Create Account option placed to the left side, by the blue banner.
Then follow the below steps to complete the sign-up process:
- Enter your email, then choose a username and password that are suitable for you;
- Write your full name, select a gender and currency, then type your address and phone number.
Through the last step, you might set to receive messages about future PlayFrank coupon codes on the electronic means provided by you.
Recommendation
We went ahead and created an account ourselves and concluded that if you already know what username and password to use, the sign-up process takes about a couple of minutes.
PlayFrank Verification checks
To be the holder of a fully verified account and to receive PlayFrank coupon codes, you need to submit the following documents:
- Driving license – recommended by the casino;
- Passport;
- ID or National card;
- Bank statement – casino’s recommendation;
- Utility bill.
The documents stand as proof of identity, age and address. To upload the files head over to My Account, then click the Documents Upload or the Verify option placed under your name.
Files can be uploaded up to 6 per submission and up to 10 in a single web session. The formats accepted are JPG, PNG and TIFF.
Important
- By submitting in TIFF format, only the first page will be saved.
- Files cannot have more than 20MB in size per document.
- Verification can take up to 48 hours or instantly if you upload them via live chat.
User experience
To add a better user perspective to our PlayFrank casino review, we navigated the platform using different devices, internet connections and browsers.
Here’s what we used:
| Device | Internet | Browser |
|---|---|---|
| Lenovo ThinkPad E15 | WIFI | Google Chrome |
| iPhone 12 Pro Max | 4G | Safari |
| Samsung Galaxy Tab S6 | 3G | Mozilla Firefox |
Desktop
The platform’s main theme is dominated by the colours blue with some pink or white buttons and details.
The account access can be made from the three lines menu. This is also the main menu, placed on the left upper side, followed by the logo.
Buttons that redirect to important pages
Under the logo find the deposit option and sections as Live Casino, PlayFrank bonus codes. Scroll all the way down to change the region and language displayed.
Games categories are placed on the main page, followed by the search bar to find a specific game title.
When entering the main menu, sections such as About, FAQ, Responsible Gaming as well as the current balance and the logout button are shown.
Mobile
When you switch to your smartphone, you might access the casino only through your device’s browser.
The current balance is placed in the right top corner, next to the My Account icon. All the sections from the main menu are placed on the screen’s lower side.
Games and categories are displayed in the same manner. However, the search button is placed on the lower side of the screen.
PlayFrank Games
For the present PlayFrank casino review, we added the game categories and titles you might play, from a selection of Table Games, Slots and Live Casino games.
The entire lobby has over 1100 games.
You can search for specific titles using the search bar. There’s no way to filter games by provider or bet limit. You can only rely on the existing categories.
Tips
The only way you can see what providers are available is by figuring out the logo on each game’s thumbnail.
Overall, the lobby is easy to use, as it is intuitive,
Slots
There are over 1000 Slot titles such as Rise of Giza PowerNudge, Secrets of Atlantis, Raging Bison and Mystic Staxx.
This is the category with the most titles on the casino’s site.
New titles are added each month and you can recognise them by the flair added to the game’s thumbnail.
Recommendation
UK players who are just getting started should pick slots from Microgaming, NetEnt, Play’n Go or NoLimit City. They are universally acclaimed and good to start with.
Subcategories
For the players who are looking for a more authentic old-school casino feel, they can check out and play the games from the “Classic Slots” tab.
The lobby has progressive slots, MegaWays, and Jackpots.
Table Games
27+ Table games are included such as Real Auto Roulette, Baccarat, Vegas Strip Blackjack and Turbo Roulette.
You can push the specific button and see a list of Table Games alone. Nonetheless, some Live Dealer games are incorrectly indexed here, so it may get confusing.
Tips
To differentiate between a classic card game that makes you compete with an AI vs Live Casino Games, look at the thumbnail. If there’s a person there, it’s most likely a live-streamed game with a human dealer.
Not all games in this category will be displayed on the page. For example, you can only find Sic Bo if you type its name in the search bar.
Live Roulette
More than 15 Live Roulette lobbies are open, including Speed Roulette, Double Ball Roulette, Immersive Roulette and Auto-Roulette.
Most of the titles here are created and filmed in the Evolution Gaming studios.
That is a perk of this casino since this provider is well-established and known for its qualitative games.
Fact
You will be able to see how many players are currently online in a Roulette Lobby and the betting limits through the game preview.
Only UK players that have completed the KYC can enter these games and watch or participate.
Live Blackjack
Over 25 games are available, each with separate lobbies, to name a few would be Speed Blackjack A, Infinite Blackjack, Blackjack VIP G and Blackjack – The Strip.
As compared to Roulette, the page is organised similarly.
The differences are:
- Not all game have their betting limits displayed.
- You can see how many empty seats there are on each table.
A white figure on the thumbnail means that you can virtually sit down at that table and place your bets.
Green figures represent the seats already taken.
Live Baccarat
20+ Baccarat titles are there to be played such as Speed Baccarat G, Salon Privé Baccarat A and No Commission Speed Baccarat A.
Game providers
PlayFrank Casino vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £10 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £10 |
| Max. cashout Industry standard: GBP 100,000 | No limit |
| Payout Time Industry standard: 2 days | +3 days |
| Register time Industry standard: 2 Mins | 2 mins |
| KYC Time Industry standard: 2 days | 2 days |
| Slot games Industry standard: 500 | 1000 |
| Bonus Industry standard: 100% up to GBP 200 | bonus |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
£10 | £10 | No limit | +3 days | 2 mins | 2 days | 1000 | 100% up to £ 100 |
|
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 | 100% up to £ 200 |
|
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to £ 550 |
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 | 200% up to £ 40 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to £ 150 |
|
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 | 200% up to £ 50 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 1 day | 300 | 100% up to £ 100 |
|
|
£5 | £10 | No limit | 2 days | 1 min | 1 day | 96 | 110% up to £ 50 |
PlayFrank Casino Review - Payment Methods
Placing a deposit can also make you eligible for PlayFrank bonus codes.
The least deposit you might place is £10 using methods like Visa, PayPal, Skrill or Neteller. This sum is the UK industry average.
One of the FAQ subpages will redirect you to a table filled with deposit options. Not all of those will work from the UK!
You are not restricted by a limit when it comes to how much you can deposit, unless it’s by your own choice, through the responsible play tools at hand.
Tips
Some games or promotions may require higher stakes, and thus, £10 may not be enough. Read the terms and rules before spending!
To place a deposit, head over to the pink button in the left or head over to My Account and remain in this section to view your current balance.
What about withdrawals?
When you decide to initiate a withdrawal, go to My Account and withdraw not less than £10 using Visa, Wire Transfer, ecoPayz or Skrill.
You have no limit to withdrawing your real-money balance or what you have acquired while playing without engaging in a bonus. Bonus play profits are subjected to limits, as per the terms.
Steps to cashing out:
- Find the “Cashier” tab from the lobby.
- Click on the “Cash Out button”.
- Complete the form you see with accurate information.
- Wait for the withdrawal to be processed.
Important
Bank or card-related transfers can take almost a week to arrive to you.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
£10 | £9000 | £10 | £9000 | within 24 hours |
|
£10 | £9000 | £10 | £9000 | within 24 hours |
|
£10 | £2000 | £10 | £2000 | within 24 hours |
|
£10 | £1000 | N/A | N/A | N/A |
|
£10 | £9000 | £10 | £9000 | within 24 hours |
|
£10 | £2000 | £10 | £2000 | within 24 hours |
|
£10 | £2000 | £10 | £2000 | within 24 hours |
|
£10 | £2000 | £10 | £2000 | within 24 hours |
|
£10 | No limit | £10 | No limit | within 24 hours |
|
£10 | No limit | £10 | No limit | within 24 hours |
|
£10 | No limit | £10 | No limit | within 24 hours |
|
N/A | N/A | £10 | No limit stated | within 48 hours |
|
N/A | N/A | £10 | No limit stated | within 48 hours |
Related casinos
Support
- Phone:
- No phone available.
- Email:
- support@PlayFrank.com
- Live chat:
- Between 8 AM to 00 AM CET.
Customer support is operating via live chat and email address 7 days a week between 8 AM to 00 AM CET.
To access the designated page, head over to FAQ and scroll down until you see the Contact Us button. Also, the live chat option is placed in the lower right corner.
If you have questions about PlayFrank coupon codes, you shall view the terms from the specific bonus page or contact live chat as the answering timeframe is of 2 minutes.
Recommendation
To better understand the user experience for the PlayFrank casino review, we reached customer service by live chat and can advise you that the representatives offer a fair experience and documented answers.
Responsible gambling
We added to the PlayFrank casino review the Responsible Gambling tools available as we encourage behaviour that maintains a safe gambling environment.
Therefore, the Responsible Gaming tools are as follow:
- Minor-restrictive tools – Prevent underage gambling through the use of NetNanny, Gamlock and Betfilter;
- Trained customer support – Customer Representatives trained to identify and guide players;
- Advice regarding this problem – Casino’s advice for preventing gambling problems;
- Self-assessment – Take a test that brings awareness of your gaming behaviour;
- Deposit limits – Set daily, weekly or monthly limits on how much to deposit;
- Autoplay limits – Select up to 100 rounds to be played automatically in a session;
- Session limits – Decide how long or short your gaming sessions can be;
- Take a break – Temporarily close your profile for a period of 24 hours up to 6 weeks;
- Self-exclusion – Temporarily close your account from 6 months up to 5 years or self-exclude permanently;
- Reality check – Set a notification to be sent to you from 1 hour to 2 hours allowing you to know how much time you spent in a session;
- Useful links – Specialised organisation that can offer further help such as Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand/IGC or Gam Stop’
- Access to game history – Under My Account view the games you have played since making a profile;
- Financial activity monitor – Remain in My Account to see all the financial transactions you made since making an account.
If you want to stop receiving messages and notifications about PlayFrank coupon codes, contact customer support.
Recommendation
If you begin to notice or understand that gambling is disrupting your health and state of mind or that it is altering your behaviour or daily life, we recommend contacting support and asking for a permanent self-exclusion. You can also rely upon help organisations that will assist you with guidance toward this matter.
PlayFrank Casino Review - Pros and Cons
- Straightforward and manageable platform;
- Various Responsible Gambling tools;
- Customer support via live chat and email address;
- Fast live chat replies;
- Fast registration process;
- High number of games and categories.
- Low number of PlayFrank coupon codes;
- No iOS, Android or Desktop apps;
- No phone number for customer service.
How we review
| Reviewer | Anca Iamandi |
| Casinoalpha rating | 8.5 / 10 |
| Test duration | 5 Hours |
| Review Duration | 36 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
|---|---|
| Updated Date | Feb 2024 |
PlayFrank Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!