Virgin Games Review & Bonus codes

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In this Virgin Games review, our team will give you insight into fair play, responsible gambling, available casino apps and many more!

Virgin Games vs. Market Standards

Min. deposit

Industry standard: GBP 10

GBP 10
Min. withdrawal

Industry standard: GBP 10

GBP 10
Max. cashout

Industry standard: GBP 100,000

GBP 25000
Payout Time

Industry standard: 2 days

1 day
Register time

Industry standard: 2 Mins

3 mins
KYC Time

Industry standard: 2 days

1 day
Slot games

Industry standard: 500

480
New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply T&C Apply
Virgin Games logo

Virgin Games

4.7/5
Visit
User experience
4.7/5.0
Our team of professionals tested the Virgin Games website. This casino provides iOS and Android apps. The Website speed is quite good, amounting to 1.4 seconds according to GTmetrix. Unfortunately, the menu bar often disappears and any extra information takes a long time to find.
Payments
4.0/5.0
Upon our expert analysis, we discovered that Virgin Games an excellent withdrawal time of 24 hours. However, there are relatively few payment and withdrawal options.
Games
5.0/5.0
This online casino has a wide variety of games brought to you by some of the most important providers in the industry. The number we've reached was over 45 software providers, and coupled with the variety of game types, it got a high rating from our game pros.
Bonuses
4.5/5.0
As for bonus codes, Virgin Games casino offers a welcome bonus, refer a friend option, boxes, loyalty program and a birthday reward.
Customer Service
4.7/5.0
This casino has 3 customer support options: you can talk to the 24/7 Live Chat, you can give them a call or submit an e-mail through the website. Unfortunately, when you open the Live Chat box, you are greeted by a virtual assistant.
Responsible gambling
5.0/5.0
In terms of responsible gambling tools, this casino has many options to choose from: self-exclusion, reality check or self-limits. Also, Virgin Games casino provides useful links related to gambling addiction prevention and a short self-assessment test.

Virgin Games Bonus Codes

This UK online casino offers a range of Virgin Games promo codes.

Read more

So, let’s see what options you have and how to get them!

What type of promotions you get

The bonus codes provided by this casino can be split into 2 categories: the standard, permanent ones and the ones that expire after a while.

The standard ones resume to:

  • Welcome bonus. As with most casinos on the UK gambling market, you can receive this promotion if you register and make your first deposit;
  • Game of the month. Each month, the casino chooses a specific game and applies a certain bonus to it;
  • Superlinks Bingo. In the Bingo room, you get the chance to play for jackpots;
  • Refer a friend. This is quite a unique option which implies that if you refer this casino to a friend and they sign up and make a deposit, you get an amount in return.

At the time this review was written, our team of gambling professionals also found other Virgin Games bonus codes.

They include: Poker Carnival, Signature Live Casino, Serve it up or Golden reels. These are only available for a limited time.

Be aware

You can find all types of Virgin Games bonus codes within the Vault section. However, there are cases when the tab disappears from the Homepage.

Wagering contribution

An aspect that you must pay attention to is the wagering contribution.

See in the table below what data we have found!

Game Wagering contribution
Slots 10%
Blackjack 0%
Baccarat 0%
Video poker 0%
Virgin Games Roulette 2.5%

Besides these, there are other types of games that count towards wagering contribution, so make sure to check them all in the Terms and Conditions.

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Virgin Games

Virgin Games

4.7/5

£50 BONUS MONEY OR 30 EXTRA ROUNDS ON DOUBLE BUBBLE

Play
Promotion

Register at Virgin Games, deposit an amount of £10 or higher, and opt for either £50 bonus or 30 extra rounds!

Take into account that:
  • The spins are available only for Double Bubble;
  • The deposit amount required is £10;
  • You must wager at least £10 in cash to qualify;
  • The bonus money is available on all Bingo games except for Session Bingo.
How to get the offer:

Go to the Virgin Games Website and register. Write down your e-mail, telephone number, address, username and password. In order to access your account you must complete the KYC procedure. After you have made your first deposit, you will receive your bonus.

Go to the Website and receive your bonus!

Apple Pay MasterCard PayPal Visa
New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply T&C Apply

Disclaimer

Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.

Casino Overview

  • Slots Slots Virgin Games
  • Live casino Live casino Virgin Games
  • Fast withdrawal Fast withdrawal Virgin Games
  • VIP program VIP program Virgin Games
Company name:
Gamesys Operations Limited
Website:
virgingames.com
Online since:
2004
Address:
Suite 2, Floor 4, Waterport Place, Gibraltar, GX11 1AA

Licenses

Gibraltar Regulatory Authority:
RGL No. 46
UK Gambling Commission:
038905-R-319430-015

With an experience of almost 20 years in the industry, Virgin Games provides good offers, special features and safe play.

This casino makes sure to inform the players right from the start about its requirements, with a very well documented FAQ section along with structured Terms and Conditions and Privacy Policy. It also guarantees reliable and fair play through the UKGC license as well as the Random Number Generator embedded in the casino management strategy.

Our team of dedicated experts has tested this casino and, upon in-depth analysis, they came to a series of results that will give you an insight into what is it like to be a player at this casino.

Therefore, in this Virgin Games review, we put together piece by piece and tackled Virgin Games bonus codes, customer support program, user experience, responsible gambling and many others.

So, let’s begin!

Registration process

In this Virgin Games review, we shall go through the steps of opening an account, from personal information requirements to the KYC check.

So, first, let’s see how to register!

Open your account: a step-by-step guide

In order to register, you must click the ‘Join Now’ button on the top right corner of the Website.

Then, follow these three simple steps:

  1. In the first box, you will have to complete your title, full name, e-mail address, date of birth and gender;
  2. The second box requires information such as username and password of your choice;
  3. Finally, in the third box, you have to jot down your home address, phone number and confirm that you have read the Terms and Conditions and have the legal age to gamble.

In this final step, you also have the option to receive promotional materials via SMS, e-mail or call, and if you have been referred by a friend, you can write down their username or e-mail address. Also, don’t forget to inscribe a promotional code if there is one available to you.

Once you complete all these stages, you will be redirected to the KYC page, where you must complete the identity verification process.

KYC check

The KYC check is a standard and, at the same time, crucial procedure that completes the registration process.

At this casino, the KYC is split into 3 stages.

  1. Name and age verification. In order to pass this stage, you must upload one of the following documents (photo or scan): driving licence, passport, birth certificate, UK resident permit, National Identity Card;
  2. Address: utility bill or bank statement;
  3. Payment method. A photo of the front of your card, proof of address for the card and a bank statement when you want to make a payment for Virgin Games promo codes.

All these stages are important to prevent any attempt of underage gambling as well as money laundry or identity theft.

Tips

You can send all the requested documents either via e-mail at id@virgingames.com or via Live Chat. The documents will be reviewed in 24 hours provided that you send exactly the requested documents in good quality.

Account closure

If you wish to close your account, you will have to communicate with the Live Chat support. In order to address the matter, you will have to provide the e-mail address along with your username.

Your account will be closed within 7 days and you will receive a notification via e-mail.

As for the so-called dormant accounts, your account will be closed if there is no payment registered for 30 months.

Be aware

In case you have breached the Terms and Conditions, this UK online casino has the right to close your account.

User experience

In this section of our Virgin Games review, we tested the Website as well as the apps on multiple devices.

Here they are:

DeviceInternetBrowser
LENOVO ThinkBook 15 IILWIFIGoogle Chrome
APPLE iPhone 12 Pro MaxWIFISafari
iPad ProWIFISafari

Now, let’s analyse in depth how well the Website works.

Desktop

In point of interface, Virgin Games online casino has a slick and minimalist aspect, with red as a predominant colour.

Each section is very well organised, with extra information at the bottom. The primary categories are Online Slots, Live Casino, Casino, Slingo, Online Bingo, Free Games, Poker and All Games.

According to GTmetrix, the Website speed index is of about 1.4 seconds, which is a good value compared to other casino Websites in the industry.

Unfortunately, there are cases when the Menu bar from the top left corner of the Homepage disappears. In this instance, UK players will find the information related to Terms and Conditions, FAQ page, responsible gambling, privacy policy and cookies at the bottom of the page.

As for the Help page, this UK online casino offers very short articles about accounts, security, Virgin Games promotions and so on. On the one hand, these articles could come in handy for those who wish to find a solution for an issue they have encountered. On the other hand, there are more than 10 articles per section, so the process of finding the answer to your question may take some time.

Mobile

Let us switch to the mobile version!

First of all, the interface keeps its overall components and it is optimised for mobile devices. UK players can find all homepage sections on the top left corner, within the ‘More’ tab. There is also a search bar at the top of the page, where you can look for the games you are interested in.

Apart from the browser option, this online casino has 2 app options for mobile devices. Come along with us and see them all!

iOS

The iOS version of this UK online casino is called Virgin Games: Casino Slots. It has 4.6 stars from 13.2k ratings. You need the iOS 10.0 version or higher to be able to access it.

Android

The Virgin Games: Real Money Slots, Roulette & Casino app has a 4.4 rating of Google Play Store and has over 100000 downloads.

Its last update was on June 11th 2021.

Games

  • Baccarat Baccarat
  • Bingo Bingo
  • Table games Table games
  • Slots Slots
  • Slingo Slingo
  • Scratch cards Scratch cards
  • Roulette Roulette
  • Progressive Progressive
  • Video Poker Video Poker
  • Live Casino Live Casino
  • Keno Keno
  • Jackpots Jackpots
  • Craps Craps
  • Blackjack Blackjack
  • Live Roulette Live Roulette
  • Poker Poker
  • Live Blackjack Live Blackjack
  • Live Baccarat Live Baccarat
  • Sic Bo Sic Bo
  • Online lottery Online lottery

Next in line in our Virgin Slots review are the game options.

See them all down below!

Slots

With a game selection of over 450 Slot games, there are quite a few options in store for you.

Some of them are 6 Tokens of Gold, 3 Secret Cities, Agatha Christie’s Mystery Wilds or Age of Conquest.

Table games

The Table games section is comprised of Baccarat, Keno, Craps, Video Poker and many others.

Some of the available options are 3D Roulette Splendide, Blackjack match or Casino Solitaire.

Live casino

Even though there aren’t so many options when it comes to Live Games, you get the most encountered games in the industry.

Live Roulette

Within the Roulette section, you have options like Instant Roulette Live, Lightning Roulette and Live Roulette.

Live Blackjack

The Blackjack games are: Bond Street Blackjack, Power Blackjack, Madison Avenue Blackjack and Live Blackjack.

Recommendation

Apart from these games, you can also play Slingo, Bingo, Scratchcards and Poker.

Tips

Some games are available to play in free play mode.

Game providers

  • 4The Player 4The Player
  • All41 Studios All41 Studios
  • Anakatech Anakatech
  • Bally Bally
  • Barcrest Barcrest
  • Big Time Gaming Big Time Gaming
  • Blueprint Gaming Blueprint Gaming
  • Crazy Tooth Studio Crazy Tooth Studio
  • Edict Edict
  • Endemol Studios Endemol Studios
  • Evolution Gaming Evolution Gaming
  • Eyecon Eyecon
  • Fantasma Games Fantasma Games
  • Foxium Foxium
  • Fugaso Fugaso
  • Gameburger Gameburger
  • Gamesys Gamesys
  • Gamevy Gamevy
  • Golden Hero Golden Hero
  • GreenTube GreenTube
  • IGT IGT
  • Inspired Gaming Group Inspired Gaming Group
  • Just For the Win Just For the Win
  • Mazooma Mazooma
  • Microgaming Microgaming
  • Neon Valley Studios Neon Valley Studios
  • NetEnt NetEnt
  • One Touch One Touch
  • Oryx Gaming Oryx Gaming
  • PearFiction Studios PearFiction Studios
  • Playtech Playtech
  • Pragmatic Play Pragmatic Play
  • Pulse 8 Pulse 8
  • Push Gaming Push Gaming
  • Red Tiger Gaming Red Tiger Gaming
  • Red7 Red7
  • Reel Kingdom Reel Kingdom
  • Reel Time Gaming Reel Time Gaming
  • Relax Gaming Relax Gaming
  • SG Digital SG Digital
  • Shuffle Master Shuffle Master
  • Spin Play Spin Play
  • Stormcraft Stormcraft
  • Triple Edge Studios Triple Edge Studios
  • WMS Gaming WMS Gaming
  • Show more Show less

Quick comparison between casinos

Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot games
Virgin Games

Virgin Games

4.7/5
GBP 10GBP 10GBP 250001 day3 mins1 day480
PokerStars

PokerStars

4.2/5
GBP 10GBP 10GBP 10000001 day1 min1 day1100
888casino

888casino

4.5/5
GBP 10GBP 10GBP 300001-2 days1 min1 day1000
TradaCasino

TradaCasino

4.4/5
GBP 10GBP 10GBP 7000+3 days2 mins1 day900
Mega Casino

Mega Casino

4.4/5
GBP 10GBP 20GBP 10000001 day2 mins1 day2600
MansionCasino

MansionCasino

4.3/5
GBP 10GBP 5GBP 15000+3 days2 mins1-2 days900
The Sun Vegas

The Sun Vegas

4.4/5
GBP 5GBP 5GBP 10000001 day2 mins1 day900
Genting Casino

Genting Casino

4.3/5
GBP 10GBP 20GBP 10000001 day2 mins1-2 days2500
Load more

Payment methods

In order to make a payment and receive Virgin Games bonus codes, you must successfully complete the KYC check.

The advantage is that the withdrawals are processed very fast, within 24 hours at most. Unfortunately, there aren’t so many payment and withdrawal methods available for the UK market.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal_time
Apple Pay 10 GBP 20000 10 - 24 hours
MasterCard 10 GBP 20000 10 GBP 25000 24 hours
PayPal 10 GBP 20000 10 GBP 5500 24 hours
Visa 10 GBP 20000 10 GBP 25000 24 hours

Loyalty

The Loyalty program consists of V*Points that you receive once you register.

Basically, for every £20 that you get upon playing a non-bingo game (except for craps), you will receive 1 V*Point. You can turn these points into cash. Take into account that you cannot reverse a conversion.

Make sure to read the Terms and Conditions of this Loyalty program.

Related casinos

Support

Phone:
0800 083 1833
Email:
support@virgingames.com
Live chat:
The support works everyday.

Now that you’ve learnt all about games and Virgin Games bonus codes, it is time to contact the customer support team!

If you run into a problem, you have 3 options to contact the customer support team: e-mail, Live Chat and telephone. It is worth mentioning that you can only submit an e-mail through the Website.

As stated before in our Virgin Games review, there is a complex and well-researched FAQ section that covers a large number of topics. When you open the Live Chat, however, you will be greeted by a chat bot, which, based on the keywords you provide, will offer you information.

In order to talk to the team, you must give many more details about your account.

Important

Before accessing the chat bot, you must write down your name, e-mail and message.

Responsible gambling

Responsible gambling is highly valued at Virgin Games online casino!

UK players can rest assured that they will only participle in safe and reliable play. And our team of experts is here to give more insight into the available responsible gambling tools and how to use them.

So, this UK online casino puts the following 7 options at your disposal.

  • Deposit limits: these are usually set daily, weekly or monthly. Once you reach the predetermined limit, the assistance team will notify you;
  • Take a break: as the name implies, you can choose to stay away from your account from 24 hours up to 6 weeks;
  • Self-exclusion: speaking of not being able to access your account, you can extend the ‘break’ period from 6 weeks to 6 months and even 5 years;
  • Game history: in this section, you can see your gaming transaction history;
  • Trained customer support: the 24/7 Live Chat is trained to give you a helping hand;
  • Self-assessment test: this online casino also gathered some top questions to help you decide whether you might have a gambling addiction issue;
  • Useful links: besides these embedded tools, UK players will also find some other apps and Websites that can help them, within the Responsible Gaming section.

In our years of experience working in this field, we reckoned the importance of responsible gambling. Therefore, in all our reviews, we always advise players to be aware of their spending habits and ask for help anytime they feel like doing so.

Pros & Cons

  • Pros
    • This UK online casino provides an Android and iOS app;
    • Many responsible gambling tools;
    • The registration process is quick;
    • Well documented FAQ section;
    • Some games are available in demo mode.
  • Cons
    • The Menu tab, along with some other sections, sometimes disappear;
    • The Live Chat initially presents as a chat bot;
    • Not many live games.

Ioana's background in the legal domain helps her understand the rights and obligations of each gambler and, thus, come up with player-oriented reviews that answer your needs. Also, her interest in psychology motivates her to find out more about gambling addiction and its consequences.

Play responsible! Visit Virgin Games

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