In this Virgin Games review, our team will give you insight into fair play, responsible gambling, available casino apps and many more!
Virgin Games vs. Market Standards
Industry standard: GBP 10
Industry standard: GBP 10
Industry standard: GBP 100,000
Industry standard: 2 days
Industry standard: 2 Mins
Industry standard: 2 days
Industry standard: 500
- Our team of professionals tested the Virgin Games website. This casino provides iOS and Android apps. The Website speed is quite good, amounting to 1.4 seconds according to GTmetrix. Unfortunately, the menu bar often disappears and any extra information takes a long time to find.
- Upon our expert analysis, we discovered that Virgin Games an excellent withdrawal time of 24 hours. However, there are relatively few payment and withdrawal options.
- This online casino has a wide variety of games brought to you by some of the most important providers in the industry. The number we've reached was over 45 software providers, and coupled with the variety of game types, it got a high rating from our game pros.
- As for bonus codes, Virgin Games casino offers a welcome bonus, refer a friend option, boxes, loyalty program and a birthday reward.
- This casino has 3 customer support options: you can talk to the 24/7 Live Chat, you can give them a call or submit an e-mail through the website. Unfortunately, when you open the Live Chat box, you are greeted by a virtual assistant.
- In terms of responsible gambling tools, this casino has many options to choose from: self-exclusion, reality check or self-limits. Also, Virgin Games casino provides useful links related to gambling addiction prevention and a short self-assessment test.
Table of contents
Virgin Games Bonus Codes
This UK online casino offers a range of Virgin Games promo codes.Read more
So, let’s see what options you have and how to get them!
What type of promotions you get
The bonus codes provided by this casino can be split into 2 categories: the standard, permanent ones and the ones that expire after a while.
The standard ones resume to:
- Welcome bonus. As with most casinos on the UK gambling market, you can receive this promotion if you register and make your first deposit;
- Game of the month. Each month, the casino chooses a specific game and applies a certain bonus to it;
- Superlinks Bingo. In the Bingo room, you get the chance to play for jackpots;
- Refer a friend. This is quite a unique option which implies that if you refer this casino to a friend and they sign up and make a deposit, you get an amount in return.
At the time this review was written, our team of gambling professionals also found other Virgin Games bonus codes.
They include: Poker Carnival, Signature Live Casino, Serve it up or Golden reels. These are only available for a limited time.
You can find all types of Virgin Games bonus codes within the Vault section. However, there are cases when the tab disappears from the Homepage.
An aspect that you must pay attention to is the wagering contribution.
See in the table below what data we have found!
|Virgin Games Roulette||2.5%|
Besides these, there are other types of games that count towards wagering contribution, so make sure to check them all in the Terms and Conditions.Read less
£50 BONUS MONEY OR 30 EXTRA ROUNDS ON DOUBLE BUBBLE
Register at Virgin Games, deposit an amount of £10 or higher, and opt for either £50 bonus or 30 extra rounds!Take into account that:
- The spins are available only for Double Bubble;
- The deposit amount required is £10;
- You must wager at least £10 in cash to qualify;
- The bonus money is available on all Bingo games except for Session Bingo.
Go to the Virgin Games Website and register. Write down your e-mail, telephone number, address, username and password. In order to access your account you must complete the KYC procedure. After you have made your first deposit, you will receive your bonus.
Go to the Website and receive your bonus!
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- Live casino
- Fast withdrawal
- VIP program
- Company name:
- Gamesys Operations Limited
- Online since:
- Suite 2, Floor 4, Waterport Place, Gibraltar, GX11 1AA
- Gibraltar Regulatory Authority:
- RGL No. 46
- UK Gambling Commission:
With an experience of almost 20 years in the industry, Virgin Games provides good offers, special features and safe play.
Our team of dedicated experts has tested this casino and, upon in-depth analysis, they came to a series of results that will give you an insight into what is it like to be a player at this casino.
Therefore, in this Virgin Games review, we put together piece by piece and tackled Virgin Games bonus codes, customer support program, user experience, responsible gambling and many others.
So, let’s begin!
In this Virgin Games review, we shall go through the steps of opening an account, from personal information requirements to the KYC check.
So, first, let’s see how to register!
Open your account: a step-by-step guide
In order to register, you must click the ‘Join Now’ button on the top right corner of the Website.
Then, follow these three simple steps:
- In the first box, you will have to complete your title, full name, e-mail address, date of birth and gender;
- The second box requires information such as username and password of your choice;
- Finally, in the third box, you have to jot down your home address, phone number and confirm that you have read the Terms and Conditions and have the legal age to gamble.
In this final step, you also have the option to receive promotional materials via SMS, e-mail or call, and if you have been referred by a friend, you can write down their username or e-mail address. Also, don’t forget to inscribe a promotional code if there is one available to you.
Once you complete all these stages, you will be redirected to the KYC page, where you must complete the identity verification process.
The KYC check is a standard and, at the same time, crucial procedure that completes the registration process.
At this casino, the KYC is split into 3 stages.
- Name and age verification. In order to pass this stage, you must upload one of the following documents (photo or scan): driving licence, passport, birth certificate, UK resident permit, National Identity Card;
- Address: utility bill or bank statement;
- Payment method. A photo of the front of your card, proof of address for the card and a bank statement when you want to make a payment for Virgin Games promo codes.
All these stages are important to prevent any attempt of underage gambling as well as money laundry or identity theft.
You can send all the requested documents either via e-mail at firstname.lastname@example.org or via Live Chat. The documents will be reviewed in 24 hours provided that you send exactly the requested documents in good quality.
If you wish to close your account, you will have to communicate with the Live Chat support. In order to address the matter, you will have to provide the e-mail address along with your username.
Your account will be closed within 7 days and you will receive a notification via e-mail.
As for the so-called dormant accounts, your account will be closed if there is no payment registered for 30 months.
In case you have breached the Terms and Conditions, this UK online casino has the right to close your account.
In this section of our Virgin Games review, we tested the Website as well as the apps on multiple devices.
Here they are:
|LENOVO ThinkBook 15 IIL||WIFI||Google Chrome|
|APPLE iPhone 12 Pro Max||WIFI||Safari|
Now, let’s analyse in depth how well the Website works.
In point of interface, Virgin Games online casino has a slick and minimalist aspect, with red as a predominant colour.
Each section is very well organised, with extra information at the bottom. The primary categories are Online Slots, Live Casino, Casino, Slingo, Online Bingo, Free Games, Poker and All Games.
According to GTmetrix, the Website speed index is of about 1.4 seconds, which is a good value compared to other casino Websites in the industry.
As for the Help page, this UK online casino offers very short articles about accounts, security, Virgin Games promotions and so on. On the one hand, these articles could come in handy for those who wish to find a solution for an issue they have encountered. On the other hand, there are more than 10 articles per section, so the process of finding the answer to your question may take some time.
Let us switch to the mobile version!
First of all, the interface keeps its overall components and it is optimised for mobile devices. UK players can find all homepage sections on the top left corner, within the ‘More’ tab. There is also a search bar at the top of the page, where you can look for the games you are interested in.
Apart from the browser option, this online casino has 2 app options for mobile devices. Come along with us and see them all!
The iOS version of this UK online casino is called Virgin Games: Casino Slots. It has 4.6 stars from 13.2k ratings. You need the iOS 10.0 version or higher to be able to access it.
The Virgin Games: Real Money Slots, Roulette & Casino app has a 4.4 rating of Google Play Store and has over 100000 downloads.
Its last update was on June 11th 2021.
- Table games
- Scratch cards
- Video Poker
- Live Casino
- Live Roulette
- Live Blackjack
- Live Baccarat
- Sic Bo
- Online lottery
Next in line in our Virgin Slots review are the game options.
See them all down below!
With a game selection of over 450 Slot games, there are quite a few options in store for you.
Some of them are 6 Tokens of Gold, 3 Secret Cities, Agatha Christie’s Mystery Wilds or Age of Conquest.
The Table games section is comprised of Baccarat, Keno, Craps, Video Poker and many others.
Some of the available options are 3D Roulette Splendide, Blackjack match or Casino Solitaire.
Even though there aren’t so many options when it comes to Live Games, you get the most encountered games in the industry.
Within the Roulette section, you have options like Instant Roulette Live, Lightning Roulette and Live Roulette.
The Blackjack games are: Bond Street Blackjack, Power Blackjack, Madison Avenue Blackjack and Live Blackjack.
Apart from these games, you can also play Slingo, Bingo, Scratchcards and Poker.
Some games are available to play in free play mode.
- 4The Player
- All41 Studios
- Big Time Gaming
- Blueprint Gaming
- Crazy Tooth Studio
- Endemol Studios
- Evolution Gaming
- Fantasma Games
- Golden Hero
- Inspired Gaming Group
- Just For the Win
- Neon Valley Studios
- One Touch
- Oryx Gaming
- PearFiction Studios
- Pragmatic Play
- Pulse 8
- Push Gaming
- Red Tiger Gaming
- Reel Kingdom
- Reel Time Gaming
- Relax Gaming
- SG Digital
- Shuffle Master
- Spin Play
- Triple Edge Studios
- WMS Gaming
Quick comparison between casinos
|Casino||Rating||Min. deposit||Min. withdrawal||Max. cashout||Payout Time||Register time||KYC Time||Slot games|
| ||GBP 10||GBP 10||GBP 25000||1 day||3 mins||1 day||480|
| ||GBP 10||GBP 10||GBP 1000000||1 day||1 min||1 day||1100|
| ||GBP 10||GBP 10||GBP 30000||1-2 days||1 min||1 day||1000|
| ||GBP 10||GBP 10||GBP 7000||+3 days||2 mins||1 day||900|
| ||GBP 10||GBP 20||GBP 1000000||1 day||2 mins||1 day||2600|
| ||GBP 10||GBP 5||GBP 15000||+3 days||2 mins||1-2 days||900|
| ||GBP 5||GBP 5||GBP 1000000||1 day||2 mins||1 day||900|
| ||GBP 10||GBP 20||GBP 1000000||1 day||2 mins||1-2 days||2500|
In order to make a payment and receive Virgin Games bonus codes, you must successfully complete the KYC check.
The advantage is that the withdrawals are processed very fast, within 24 hours at most. Unfortunately, there aren’t so many payment and withdrawal methods available for the UK market.
|Payment||Min deposit||Max deposit||Min withdrawal||Max withdrawal||Withdrawal_time|
|10||GBP 20000||10||-||24 hours|
|10||GBP 20000||10||GBP 25000||24 hours|
|10||GBP 20000||10||GBP 5500||24 hours|
|10||GBP 20000||10||GBP 25000||24 hours|
The Loyalty program consists of V*Points that you receive once you register.
Basically, for every £20 that you get upon playing a non-bingo game (except for craps), you will receive 1 V*Point. You can turn these points into cash. Take into account that you cannot reverse a conversion.
Make sure to read the Terms and Conditions of this Loyalty program.
- 0800 083 1833
- Live chat:
- The support works everyday.
Now that you’ve learnt all about games and Virgin Games bonus codes, it is time to contact the customer support team!
If you run into a problem, you have 3 options to contact the customer support team: e-mail, Live Chat and telephone. It is worth mentioning that you can only submit an e-mail through the Website.
As stated before in our Virgin Games review, there is a complex and well-researched FAQ section that covers a large number of topics. When you open the Live Chat, however, you will be greeted by a chat bot, which, based on the keywords you provide, will offer you information.
In order to talk to the team, you must give many more details about your account.
Before accessing the chat bot, you must write down your name, e-mail and message.
Responsible gambling is highly valued at Virgin Games online casino!
UK players can rest assured that they will only participle in safe and reliable play. And our team of experts is here to give more insight into the available responsible gambling tools and how to use them.
So, this UK online casino puts the following 7 options at your disposal.
- Deposit limits: these are usually set daily, weekly or monthly. Once you reach the predetermined limit, the assistance team will notify you;
- Take a break: as the name implies, you can choose to stay away from your account from 24 hours up to 6 weeks;
- Self-exclusion: speaking of not being able to access your account, you can extend the ‘break’ period from 6 weeks to 6 months and even 5 years;
- Game history: in this section, you can see your gaming transaction history;
- Trained customer support: the 24/7 Live Chat is trained to give you a helping hand;
- Self-assessment test: this online casino also gathered some top questions to help you decide whether you might have a gambling addiction issue;
- Useful links: besides these embedded tools, UK players will also find some other apps and Websites that can help them, within the Responsible Gaming section.
In our years of experience working in this field, we reckoned the importance of responsible gambling. Therefore, in all our reviews, we always advise players to be aware of their spending habits and ask for help anytime they feel like doing so.
Pros & Cons
- This UK online casino provides an Android and iOS app;
- Many responsible gambling tools;
- The registration process is quick;
- Well documented FAQ section;
- Some games are available in demo mode.
- The Menu tab, along with some other sections, sometimes disappear;
- The Live Chat initially presents as a chat bot;
- Not many live games.