Recent Volcano Bingo UK Review (2023)

Registration process

You have two options to get registered on the platform:

• By completing the standard registration process
• By letting the casino access your PayPal account and acquire the solicited data to complete registration.

When getting registered through the standard process, you shall have to provide the following personal data:

• Full name
• Complete address
• Birthdate
• Email address

The process took less than 2 minutes to complete when registering ourselves. Keep in mind that you also have the option of adding a phone number to your account. Yet, this is not mandatory.

Once you provide the required information, you will need to choose a username and a password to provide every time you log in.

KYC verifications

To complete the verification process, you shall need to provide the following documents:

1. A valid ID scanned copy, like a passport or driver’s licence;
2. A bank statement or utility bill that isn’t older than 3 months;

You can easily upload your documents by going to your account and selecting Upload Documents.

Note that your ID copy can only be uploaded by using a secure link. All you have to do is scan the displayed QR code with a mobile device and follow the instructions.

User experience

We have tested the website’s platform on multiple devices to review the accessibility level and speed. When doing this, we used the following devices:

We have found it essential to assess the way in which the site’s pages and games transfer to different devices, as UK users may encounter inconsistencies between platforms.

Desktop

The website offers a simple yet interactive design, with dark colours and an overall pleasant appearance. The volcano header provides a modern, mythological sight that completes the nocturnal layout of the website.

All the buttons are straightforward and easily accessible from the tab menu at the top of the page. Several helpful buttons can be accessed from the footer as well.

We have found the Contact Us button to be somewhat redundant as it will only redirect you to the FAQ page, which already has a specific button in the footer. Moreover, finding the company’s email address requires a lot of scrolling and clicking. This can be pretty inconvenient for users.

The pages are loading without any delays, and the games load smoothly in no time. Moreover, the games have been filtered into numerous categories meant to help UK users access them with ease. A search bar has also been provided.

Mobile

There are currently no afferent apps available for this casino. However, the website is appropriately mobile-optimised, with the images and pages resizing accordingly to fit a smaller screen.

We have found no loading delays when accessing the site from a mobile device. The pages load in no time, and we had no problems while playing games.

While there are no special promotions dedicated solely to mobile users, all the desktop Volcano Bingo Casino offers are also available here.

Two fixed thumbnail logos from the popular Starburst and Fluffy Favourites games have been added on the mobile interface, so smartphone users can access them at any given time.

Loyalty

The platform has a unique loyalty programme where you have to collect trophies to advance levels. For each trophy, you must complete a particular mission. There’s a Newbie category that consists of missions that celebrate a user’s milestones on the site. For example, you may have to log in and play for 3 consecutive days or make your first deposit.

You’ll also find missions to complete for existing users, like the ones that are part of the Anniversary category.

Every time you collect 5 trophies, you will advance one level and get to spin the Mega Reel in order to earn extra spins. Depending on your level, you may obtain a certain number of spins:

• Levels 1-5: 5+ spins
• Levels 6-10: 10+ rounds
• Levels 11-15: 15+ spins
• Levels 16+: 20+ rotations

Responsible gambling

The website offers several responsible gambling tools to help UK users keep their gambling habits under control. Besides these, you also dispose of helpful advice, links to problem gambling organisations, minor-restrictive tools and a self-assessment test.

You will be able to set deposit limits on your account. These can be daily, weekly, or monthly, and you may set them yourself by accessing the Responsible Gambling page. Moreover, there is a Reality Check tool available which will appear as a pop-up on your screen to inform you of how long you spent playing.

Self-exclusion

The platform allows you to take some time off from playing games by activating a time-out or self-exclusion option.

The Take a Break option allows you to pause gambling for a period between 24 hours and 6 weeks. Your account will automatically become active at the end of your selected period.

The self-exclusion tool is meant for users that need a longer time to regain control over their gambling activity. You may choose to take a break for at least 6 months. Once your selected period expires, the account will not automatically become active. Instead, you will have to contact the customer support team and ask them to reactivate your profile.