Yukon Gold Casino logo

Yukon Gold Casino Review & Promotions List

Casino Rating:
3.9/5
Author:

Our Yukon Gold Casino review brings to light everything there is to know about Yukon Gold Casino offers, games, payment methods and overall performance.

Yukon Gold Casino logo

Yukon Gold Casino Overall Rating

3.9/5
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Usability
4.0/5.0
While the casino is straightforward, with clear information on Yukon Gold Casino promotions and simple usage, its lack of mobile apps and bad performance turned it down a notch for our score. Still, it is pleasant to look at and cannot be considered a bore to sift through.
Deposits & Withdrawals
3.9/5.0
There are enough payment methods to accommodate UK players, but the lack of certain providers such as Boku or Pay by Phone may not satisfy some punters. Still, the withdrawal processing time is of two business days, which can be considered by some to be long.
Games
3.7/5.0
In terms of games, Yukon Gold Casino leaves much to be desired, especially since the industry standard is 500 slot games, compared to the casino's 260. Players also have limited options when it comes to live games, with only one title for Blackjack, Roulette and Baccarat.
Bonuses
3.0/5.0
When it comes to Yukon Gold Casino offers, UK players will only have a first deposit bonus at their disposal when they visit the site. Our rating would have been higher had they had other bonuses like no deposit bonus, free spins or a welcome offer.
Customer Support
4.5/5.0
While it may not have phone support, it makes up with a 24/7 live chat and email customer support as well. Should be noted that the live chat team may not be able to fully respond to certain questions, as they did for us, and that the email team responds in about 48 hours.
Responsible Gambling
4.5/5.0
Yukon Gold Casino has competent responsible gaming features, with a built-in session reminder, deposit limits and account closure. Players can also find listed on the website links to gambling organisations. It would have been nice to have other features such as trained customer support, budget calendar, autoplay limits, session limit, and reverse withdrawals.

Yukon Gold Casino Quick Facts

Min. deposit Min. Withdrawal Max. cashout Payout time Game types Slot games Live dealer games Licenses Vip program
GBP 10 GBP 10 GBP 1,000,000 2 days Baccarat, Blackjack, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Progressive, Roulette, Scratch cards, Sic Bo, Slots, Table games, Video Poker, Bingo, Craps, Keno 260 20 Malta Gaming Authority, UK Gambling Commission No

Yukon Gold Casino Games Overview

  • Baccarat Baccarat
  • Blackjack Blackjack
  • Jackpots Jackpots
  • Live Baccarat Live Baccarat
  • Live Blackjack Live Blackjack
  • Live Casino Live Casino
  • Live Roulette Live Roulette
  • Progressive Progressive
  • Roulette Roulette
  • Scratch cards Scratch cards
  • Sic Bo Sic Bo
  • Slots Slots
  • Table games Table games
  • Video Poker Video Poker
  • Bingo Bingo
  • Craps Craps
  • Keno Keno

Yukon Gold Casino Deposit and Widthrawall Overview

Deposit options Min deposit Accepted currency Payout options
Apple Pay, Direct Bank Transfer , ecoPayz, Instant Banking Citadel, Maestro, MasterCardRead more GBP 10 CAD, EUR, GBP, USD Direct Bank Transfer, ecoPayz, Maestro, MasterCard, MuchBetter, NetellerRead more

Yukon Gold Casino Review Table of Contents

Table of contents

Yukon Gold Casino promotions

First, let’s start with an overview of Yukon Gold Casino promotions and what they mean to both seasoned and new UK players on this platform.

Read more

Wagering

The wagering requirement is generally set at 200, and it is not specified anywhere that this might change with specific Yukon Gold Casino offers, so this is for good.

Be aware

The 200 times the bonus wagering requirement is high compared to the industry standard of 35.

When wagering, both real funds and bonus funds will contribute to the wager, and the casino shall redistribute any generated value accordingly to each balance.

Important

It is possible to wager Yukon Gold Casino offers with an empty cash balance while having funds in the bonus balance. In this case, the gambling website shall transfer any generated value only to the bonus balance.

Different game’s contributions to wagering

Game’s contribution to wagering is calculated in percentages, and all games categories have different percentages for said contribution.

Tips

This means that the wagering is still 200. Still, a 50% contribution game category, for example, will essentially have a 400-wagering requirement to meet the rollover.

Here is a more simplified look at the contributions of their games:

Game type Percentages
Slots 100%
Sic Bo, table poker, Casino War 50%
Blackjack games 10%
Video Poker 2%

And this one is for the live casino games:

Game type Percentages
Deal or No Deal Live, Lightning Dice 100%
Live Baccarat, Live Blackjack 10%
Super Sic BO, Live Auto Roulette 2%

Tips

Consult bonus policy as there are exceptions to wagering contributions for certain games.

Bonus policy

Attempting to withdraw will result in a reset of the bonus balance. If a player removes their deposited cash, any bonus will be considered null.

Bonuses will carry over any wagering requirements to subsequent Yukon Gold Casino offers, but only if punters claimed the following bonus before making a deposit. Still, this does not mean that promotions can be used in combination.

If the wagering requirements have not been met, or if there was no wagering at all, even if a bonus is claimed, it will expire after 60 days.

Should a promotion be under a period, such as weekend or monthly, any generated funds will be transferred after that time has ended. The casino will transfer the generated value for promotions that do not fall under that category within one business day.

Read less
Yukon Gold Casino

Yukon Gold Casino

3.9/5

DEPOSIT £10 GET 125 SPINS

Play

About the offer:

After registering and making the first deposit on the website, you will get 125 spins to use on slot games, which are credited as £37.5

How to get the offer:

  1. Make an account at Yukon Gold Casino
  2. Make the first deposit of at least £10 from the banking page that appears only on the account version of the site
  3. The offer is then activated automatically and can be used

Details about the offer:

  • Each spin is worth £0.30, thus making the whole bonus be worth about £37.5
  • There is no specific slot game for the usage of the spins, so you can choose whichever you want
  • If the spins are not used in a time span of six days, the bonus will become null; this applies also if wagers have been made, but the total wagering requirements have not been met
  • While there are different game contributions to wagering, slots always have a 100% contribution
Apple Pay ecoPayz Instant Banking Citadel Maestro MasterCard MuchBetter
New customers. The minimum deposit is £10. The 150 chances are credited as £37.50 Welcome bonus and players can spin 150 times at £0.25 on the Mega Moolah progressive slot game. A two hundred times wagering requirement applies on all bonuses and certain games contribute a different percentage to the wagering requirement T&C Apply, 18+

Disclaimer

Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.

Casino Overview

Slots Slots Yukon Gold Casino
Live casino Live casino Yukon Gold Casino
Fast withdrawal Fast withdrawal Yukon Gold Casino
VIP program VIP program Yukon Gold Casino
Company name:
Apollo Entertainment Limited
Registration number:
C-45483
Online since:
2002
Address:
122, Andrea Debono Street Naxxar NXR 4030 Malta

UK Gambling Commission:
038620-R-319310-010
Malta Gaming Authority:
MGA/B2C/164/2008

While researching for our review, we discovered it is operated by Apollo Entertainment Ltd and is also one of the many sites under the Casino Rewards brand. Other sister sites are Zodiac Casino and Captain Cooks Casino to name a few.

While the Casino Rewards brand was established in 2000, the currently reviewed gambling website was published in 2002.

Registration process

To gain access to both the full assortment of games and to Yukon Gold Casino offers, UK players must first make an account.

UK players will be required to provide the following details:

  • Full name, address, gender, and occupation
  • Preferred currency, the default one for UK players being GBP

Know your costumer procedure

Regarding the know your customer procedure, it is not mandatory on first registering. Still, it becomes so when depositing and visiting the promotions tab, will require the following documents:

  • Identity proof: ID card, Driver’s license, passport
  • Address proof: bank statement, utility bill

Also, the website may request further documents to prove a source of funds per their Anti Money Laundering policy:

  • Front and back pictures of debit cards used to deposit or withdraw
  • Statements of debit card, eWallet and bank account
  • Payslips, dividend statements, pension statements and tax, returns to prove regular income
  • Inheritance, property sales document and gambling earnings evidence to prove savings origins

Tips

UK players may be asked to further attest to these documents by certifying them through a registered notary.

Dormant account policy

There is also a dormant account policy in place. After a period of inactivity on the player’s part, the gambling platform will employ specific actions such as administration fees that deduct a sum from the player’s account monthly.

The gambling website’s inactive status becomes active after 60 days since the last recorded wager on Yukon Gold Casino promotions, bet, deposit, or withdrawal. Instead of deducting a monthly sum, the player’s accrued balance of both bonus and cash will be removed.

The bonus funds will be forfeited, but gamblers can withdraw the cash balance if the player successfully passes verification questions.

Be aware

No notification is sent to the player regarding this matter, so it would be best to request a withdrawal before any planned dormancy.

Privacy policy

We think it’s important that a casino is forthright with its data collection policy, so that UK players know that their personal information is safe and sound. Thankfully, this betting platform is transparent when it comes to this particular instance.

So, without further ado, here is what the site collects from its UK players:

  • Name, date of birth and gender
  • Certain details of contract that include email, postal address, and phone number
  • ID documents comprised of ID photo, proof of address, bank statements and utility bill
  • Account username
  • Credit card details or other payment related data
  • Communication exchanged between players and the casino by way of emails and messages
  • Information on online activity by the likes of IP address, internet browser and devices used to access the website
  • Information related to account activity, wagers, deposits, and withdrawals

What also matters is how this information is used in general. Below is what our experts found about their uses:

  1. Account setup – personal information is used to set up and administer the account, as well as when providing support, verifying identity or processing payments
  2. Verification – information is used to verify age and accuracy of sign in details, including such information when disclosing to third parties by the likes of financial institutions
  3. Personalisation – it may be possible that details are used in order to improve and develop new features that are based on customer preferences, which are in turn determined from analysis of patterns and usage
  4. Risk management – the same information goes here from the verification subsection, with the same purposes
  5. Marketing communication – details are used when taking in account communications that serve legitimate interests, marketing materials including instructions on how to opt out of receiving future communications
  6. Regulatory and legal obligations – personal information may be used to prevent crime and fraudulence, as well as to be sent to regulatory agencies and government authorities, should there be the case
  7. Profiling or other automated individual decision making – in this case, information is used to make better assumptions of player interests and preferences, and may be taken from gameplay, location and other verification needed instances

Recommendation

It should not be forgotten that players have a right in respect to automated decision making and profiling, seeing as how it may have a legal effect. The your rights section, present in the privacy policy portal hold the necessary details.

More details on this matter can be requested by contacting data.protection@crhelpdesk.com.

User experience

Besides the games and Yukon Gold Casino offers, here we focused on how this betting platform handles itself as an overall experience. Taking this into consideration, our experts tried and tested the gambling website on desktop, mobile and tablet to come up with specific experiences on these devices:

Device Internet Browser

Asus ZenBook 14

WIFI, 4G

Google Chrome, Mozilla Firefox

Samsung Galaxy Z Flip

4G, WIFI Google Chrome, Opera

Microsoft Surface Pro 7

4G, WIFI Microsoft Edge

Desktop

The first thing to mention about this platform is separating the main pages. After creating an account, the whole interface will change to accommodate its games selection and other account necessities. While the feel is the same, they are entirely different.

The central theme is akin to fields and hills, with grounded colours like brown and green and sunset dipped nuances for its initial homepage, especially for the Yukon Gold Casino promotions pictures on the main page.

It does not bore the eyes, and while it is not necessarily a pleasure to sift through the website, it cannot be considered a chore. Best said it is neutral in this regard.

Be aware

Terms and conditions and other useful information are found at the footer of the page while logged out. After logging in they are not available anymore.

Interface

Talking about the separation of homepages, this could be detrimental to the user-friendliness aspect. To constantly change between the pages can be bothersome.

To log in, players have to press the play here button on the main page, which will take them to the registration process, but saving the username and password in the browser’s history and clicking on the auto-login button will fix this problem.

What is also worth mentioning is the straightforward arrangement of the game categories. Should UK players have unclarities about how bonuses work, reaching the terms and conditions on the main page is just a scroll away.

The terms and conditions also prove helpful as no stone is left unturned in them. Everything is plainly explained to understand better how everything ties in together.

Performance

Performance-wise, the website is not perfect. For our testers, it had fast loading times, no lagging while scrolling and quick changing between categories. At least for the main page, things ran smoothly.

Analysing it with the help of GTmetrix, an online tool for calculating a website’s effectiveness, it got a 96% score in performance.

On the other hand, the account page is slow and changing between categories may sometimes freeze the site. Loading times do not fare much better. GTmetrix gave it 21% in performance.

Interruptions of activity

There is also the matter, while unlikely, of a gambling platform to stop working, something that can happen for this one as well. Should that be the case, we dug up the following measures this casino has listed for such situations:

  • The gambling platform will not accept any liability for damages or losses which have resulted from connection problems or software issues on the website’s part, such as loss or corruption of data. It may also close account in such situations
  • If systems and communication errors happen related to generating random numbers, bets or other actions, the website will not be liable to players and may void all bets that have taken place in the games
  • Should the system malfunction, all wagers placed in that period will be removed, as well as any earning that may have resulted from said malfunction. This could cover operating system, software failures or web browser glitches

Mobile

The mobile version of the website is good enough to make playing while on the go acceptable. For our testers, the mobile version actually runs a little bit better than the desktop version.

It is also greatly optimised for the more cramped interface that comes with devices that have smaller screens.

Yukon Gold Casino Slot Games

Another facet of our Yukon Gold Casino review is its games selection, where punters can find all the standard categories comprised of slots, table games and live casino games. Below is the breakdown of what our experts concluded.

Slots

UK players can find over 260 slots games, with some examples being:

  • Video slots: 10000 Wishes, 11 Champions, 5 Reel Drive, Age of Discovery
  • Jackpots: Atlantean Treasures, Cash Splash, Immortal Romance Mega Moolah, Treasure Nile

Table games

Players can find 47 titles in the table games category with examples such as:

  • Roulette: American Roulette, Euro Roulette, French Roulette
  • Blackjack: Atlantic City Blackjack, Multi Hand Classic Blackjack, Premier Blackjack with Side Bets
  • Baccarat: No Commission Baccarat, Real Baccarat with Holly, Real Baccarat with Courtney

Live casino games

UK players can find in this section 13 titles, containing just one game for Live Baccarat, Live Blackjack and Live Roulette.

Game providers

1X2 Gaming 1X2 Gaming
Alchemy Gaming Alchemy Gaming
All41 Studios All41 Studios
Crazy Tooth Studio Crazy Tooth Studio
Fortune Factory Fortune Factory
Foxium Foxium
Gameburger Gameburger
Gold Coin Studios Gold Coin Studios
Half Pixel Half Pixel
Just For the Win Just For the Win
Microgaming Microgaming
Neko Neko
Neon Valley Studios Neon Valley Studios
Pulse 8 Pulse 8
Rabcat Rabcat
Slingshot Slingshot
Snowborn Snowborn
Spin Play Spin Play
Stormcraft Stormcraft
Switch Studios Switch Studios
Triple Edge Studios Triple Edge Studios
Show more Show less

Yukon Gold Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

GBP 10
Min. withdrawal

Industry standard: GBP 10

GBP 10
Max. cashout

Industry standard: GBP 100,000

GBP 1,000,000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

1 min
KYC Time

Industry standard: 2 days

2 days
Slot games

Industry standard: 500

260

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Yukon Gold Casino Review - Payment Methods

To use Yukon Gold Casino promotions, players must first deposit funds, which can only be done after completing the KYC procedure.

Be aware

While the minimum withdrawal is £10, should the player choose Direct Bank Transfer, it will be £330, without counting the fees.

So, considering the Direct Bank Transfer withdrawal fees, they apply this way:

  1. Under £3000 the costs will be £30
  2. Over £3000 the costs will be £60

The internal withdrawal processing time is two business days, meaning any payment will not be made during weekends or holidays. There is no limit on withdrawals for most payment methods, but there are a few exceptions regarding debit cards.

Example

Visa withdrawals have a limit per day, week and month as shown below:

  • Per day: £50000
  • Per week: £85000
  • Per month: £170000

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
Apple Pay GBP 10 No limit N/A N/A N/A
Direct Bank Transfer GBP 330 No limit GBP 330 No limit 7 business days
ecoPayz GBP 10 No limit GBP 10 No limit 0-2 business days
Instant Banking Citadel GBP 10 No limit N/A N/A N/A
Maestro GBP 10 No limit GBP 10 GBP 33,000 3-5 business days
MasterCard GBP 10 No limit GBP 10 GBP 33,000 3-5 business days
MuchBetter GBP 10 No limit GBP 10 No limit 0-2 business days
Multibanco GBP 10 No limit N/A N/A N/A
Neteller GBP 10 No limit GBP 10 No limit 0-2 business days
PayPal GBP 10 No limit GBP 10 No Limit 0-2 business days
Paysafecard GBP 10 No limit N/A N/A N/A
Rapid Transfer GBP 10 No limit N/A N/A N/A
Visa GBP 10 No limit GBP 10 GBP 40,000 3-5 business days
Visa Electron GBP 10 No limit N/A N/A N/A
Direct Bank Transfer GBP 330 No limit GBP 330 No limit 7 business days
Show more Show less

VIP

VIP service is available for their players, and this is where unique Yukon Gold Casino offers come into play.

UK players have to play and garner VIP points to climb the VIP ladder. These VIP points are accrued by wagering on the different available games. Generally, with every £10 wagered, a VIP point will be collected.

Here are de different VIP points earn rates for other games:

Games VIP points earned per £10 wager
Slots 1
Table games 0.5
Roulette 0.5
Video poker 0.1
Blackjack 0.1

Earning 50 VIP points will automatically convert to 1 Status Point, which determines the status level in the VIP section.

These are the required points to level up for each VIP ladder.

Level Green Bronze Silver Gold Platinum Diamond
Points to level up 1 6 81 201 401
Points to maintain 1 4 40 100 200

VIP levels and benefits

UK players have at their disposal the following ranks for the VIP service:

  1. Green
  2. Bronze
  3. Silver
  4. Gold
  5. Platinum
  6. Diamond

While there are essential VIP rewards such as high roller bonuses, special Yukon Gold Casino promotions on birthdays and weekly offers, this VIP shines in its benefits outside of the gambling sphere.

We mean exclusive advantages for members of higher levels, especially gold, platinum, and diamond.

One that is common to all, except green, is the Time Of Your Life Sweepstakes, which offers players physical gifts such as motorcycles, PlayStation sets, tv sets and much more.

Exclusive to diamond, UK players that reach this level will have a 5-star dining benefit and sporting tickets for events of this kind.

Related casinos

Support

Phone:
Not Available
Email:
support@crhelpdesk.com
Live chat:
24/7

Suppose UK players have questions regarding Yukon Gold Casino promotions or other inquiries on how everything works. In that case, the customer support team is there to help.

Analysis for this Yukon Gold Casino review disclosed that UK players have only email and live chat at their disposal, but the latter is 24/7, which is always a plus.

Concerning emails, they usually respond in a maximum of 48 hours, even sooner should they not have a long queue.

Live chat

Live chat support is available even without an account. It can be a bit tedious, interface wise, as it opens in another window. Should the agent consider escalating the query, it will change to another window.

Still, it does not shine. We have tried asking multiple questions about Yukon Gold Casino offers and more. Still, we did not always get the best answers and not always quickly.

The agents lack the necessary training in this industry as they do not know what some features mean.

Another thing to mention is that we were cut off after asking too many questions, especially when asking about the VIP service. We were told not to burden the live chat anymore and refer only to emails.

Complaints

One last thing that players can do, should they feel that the casino has treated them unfairly, they can file a complaint within the casino to see how it got to any issues and how they can be resolved. In this regard, there are multiple stages.

Stage 1

Punters can contact one of the support centres mentioned above to state their issue and proceed with any solutions, should the teams be able to give one, and to try to resolve amicably the whole situation

Stage 2

When the issue’s case has still not been resolved and the whole process was unsatisfactory, gamblers can ask for their case to be escalated to another relevant department in this area by sending an email to complaint@crhelpdesk.com.

In up to 24 hours, players should receive on their email a receipt with the contents of the complaint, and further updates will be sent with every step of the complaint handling.

Regarding latest UKGC regulations, resolutions for complaints can take up to eight weeks of resolving, but most issues should be resolved before such a timeframe.

Stage 3

Takes place only when the second stage has been completed, but the resolution was yet again deemed unsatisfactory by the player.

In this case, filing for another escalation will be done by contacting the e-Commerce and Online Gaming Regulation and Assurance, which is this website’s independent alternative dispute resolution service.

Any decision that may come from this alternative service will be undisputed by the casino, so it will be respected.

What is eCOGRA?

eCOGRA, short for the e-Commerce and Online Gaming Regulation and Assurance, was established in 2003 in the UK, and acts as a leading independent and internationally recognised testing agency.

Thus, it specialises in testing a casino’s software and systems, as well as certifying it. This in turn leads this regulatory body to examine and concentrate on any breaches that may put fair play, player protection and responsible gambling in a position of jeopardising gamblers.

Taking all that was mentioned into account, eCOGRA specialises in the following:

  • Setting standards for technical and regulatory standards
  • Creation of new ways to test and certify fairness within casino’s inner workings
  • Involvement in regulating responsible gaming methodologies as well as any training for it
  • Providing third-party mediation for disputes and complaints that have not yet been resolved internally by the gambling platforms
  • Consultation to relevant authorities about new standards for technical matters, compliance resolving and other methodologies that encompass fairness in general.

Responsible gambling

In terms of responsible gambling, we found the following features:

  1. Deposit limits – players can set daily, weekly, and monthly limits
  2. Session reminder – built-in feature into the software that shows time spent gambling
  3. Take a break – period of 24 hours, up to 6 weeks which prevents playing and use of Yukon Gold Casino promotions
  4. Self-exclusion – a more prolonged take a break, extending to six months and up to five years
  5. Account closure – indefinite closure by contacting live chat support
  6. Links on the website to gambling help organisations and software that blocks gambling and keeps underage gambling in check.
  7. Advice on how to prevent gambling addiction
  8. Financial activity monitor – available from the banking page
  9. Game history – can be accessed from the profile section

Yukon Gold Casino Review - Pros and Cons

Pros & Cons

Pros
  • 24/7 live chat
  • Some VIP benefits include motorcycles or PlayStation sets
  • Straightforward website design
  • Over 10 payment methods
Cons
  • Unreliable live chat staff
  • Low selection of slot games, standing at around 260
  • High wagering requirements of 200

How we tested Yukon Gold Casino

We assure you that our review process is always in motion. We continue to test and verify the online casinos after publishing our ratings, and it's based on hands-on research that filters the qualitative options from the subpar ones.

Reviewer Casinoalpha rating Test duration Review Duration Deposit Methods Checked Withdrawal Methods Checked Slots Tested Live Games Tested Published Date Updated Date
3.9 / 5 9 Hours 30 Hours Yes Yes Yes Yes Apr 2022 Nov 2022
Dragos Dragan
Author Dragos Dragan Author & Editor at CasinoAlpha
Play responsible! Visit Yukon Gold Casino

Yukon Gold Casino Player Reviews

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