Spin and Win Casino User Reviews
Rate casino and write a review
Spin and Win Casino Review
Legit & Fairness 8.0/10 |
Payment Methods 8.0/10 |
Product Rating 10.0/10 |
Customer Support 8.6/10 |
Reputation 9.2/10 |
Spin and Win Casino Overview
Min deposit | £10 |
Max cashout | £100000 |
Payout time | 1 day |
Game types | Roulette, Baccarat + 15 more |
Slot Games | 1000 |
Live Games | 40 |
Vip program | Loyalty points, Tiered Loyalty Programs |
Website Language | English |
Customer Support Language | English |
Is Spin and Win Casino Legit? Analyzing Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 10 Options |
Once you create your account, you may easily set clear loss limitations via the Net Deposit Loss limits tab.
The limit will account for the difference between your deposits and withdrawals.
Accounts from the UK will find this feature in the ‘My Limits’ tab.
Then, we advise that you pay attention to Game Session Reminders. These will inform of the time spent in one gambling activity.
To set them, go to the responsible gaming tab, in account settings, and then select Game Session Reminders.
Also use the self-assessment quiz on the Responsible Gaming page to ponder the severity of any potential issue, and take a break if needed. Time-offs can vary between 24 hours and six weeks.
Finally, if the situation has already gotten out of hand, we urge that you close your account, or, more effectively, self-exclude, as well as use the links listed on the site to contact the available responsible gaming agencies.
You should understand that there are differences between a simple account closure and self-exclusion:
Aspects | Account Closure | Self-Exclusion |
---|---|---|
Functions on a set period | No | From 6 months to 5 years |
Allows for new accounts | Yes | Not until it expires |
Remaining cash is returned | Yes | Yes |
Acts only on the platform | Yes | Acts on all Rank Group sites |
Bars you from other sites | No | It may |
How to Manage Payments at Spin and Win Casino: A Quick Guide
Min deposit | £10 |
Min. Withdrawal | £10 |
Max cashout | £100000 |
Payout time | 1 day |
Currencies | GBP, EUR |
After reviewing Spin and Win Casino, we have highlighted why the transaction side of the platform has some questionable features.
Before depositing any funds, you will have a non-funded account, subject to some restrictions.
As the rule goes, once you pick a banking option and proceed with a payment, you must complete KYC verifications.
Let us be clear. The present payment limits are standard. The processing time is a lot better than average. Most transactions take between five minutes and five hours from their request. This is excellent, by iGaming standards. More so, the available methods are some of the most advantageous for gamblers from the UK.
The sole drawback is that there are not so many.
However, the platform may be a service focusing on fewer features to implement them well.
How Net Deposit Limits Affect Withdrawals
Note that there are no upper deposit limits mentioned anywhere. This is true. However, given our experience with the platform, we can say that there is a caveat.
The service implements a Net Deposit Limit. This is how it works:
Players from the UK may deposit as much as they wish as long as the sum of your deposits minus the sum of your withdrawals does not exceed a certain value. This is what the site calls the Net Deposit Limit.
Users from the UK can request to review it or even change it.
To do so, they must provide a ‘Source of Funds’ document, which can be a three-month payslip or bank statement. This is to be sent via the verification-dedicated email.
Spin and Win Casino Support: Availability and Contact Methods
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email support@spinandwin.com |
One of the casino’s biggest drawbacks is that its support team does not work around the clock. Luckily, the Live Chat feature has a 22-hour, 7-days-a-week schedule, alleviating the situation.
Available communication methods | Working times |
---|---|
Phone Line | 8 AM-8 PM |
Live Chat | 3 AM-1 AM |
Anytime |
Although not specifically stated in one place, there are three separate email addresses that you may use in different cases:
- For account verifications, use verify@spinandwin.com
- For general questions, contact the team via support@spinandwin.com
- For queries related to spin and win bonus codes, you have promotions@spinandwin.com
As far as the Live Chat option goes, the support team is well versed in the casino’s terms and always managed to prove helpful and respectful in our own experience.
This fact is always subject to change, of course, but we did test the feature several times, and communicated with multiple agents, in the end observing the same attitude and high quality service.
Disputes
If you have any concerns that need addressing, go through the spin and win casino review guide to disputes.
When you place a complaint towards the customer support team, you should expect their answer to arrive within ten working days.
If the response proves unsatisfactory, you can request for it to be raised to the Complaints Team.
The last stage would have you raise a dispute externally. You should first let the site’s team know the following aspects:
- Why you remain unsatisfied.
- What the outstanding issues are.
- How a satisfactory resolution would look like.
Lastly, you then can contact IBAS, an accredited Alternate Dispute Resolution agency the site works with. You should not have concerns regarding the fact that the ADR company is in a business agreement with the casino. Each such platform must have such a deal with an independent and well accredited and regulated mediating body.
You should be certain that the decision IBAS arrives to will be fair and subject to the scrutiny of the UK Gambling Commission.
Spin and Win Casino’s Reputation: Licensing, Background, and Third-Party Reviews
Licenses UK Gambling Commission, Gibraltar Regulatory Authority |
Online Since 2012 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
UK Gambling Commission - 057924-R-334666-001 | |
Gibraltar Regulatory Authority - RGL 133 an RGL 134 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
The site is run by Rank Interactive (Gibraltar) Limited, a 2020-founded company. It is in turn under the tutelage of The Rank Group Plc, its parent company.
The casino’s operator works with over 100 online brands, making it one of the larger iGaming companies in the UK, with a share of the British online bingo market exceeding 25%.
Additionally, The Rank Group Plc has been active within the UK since 1937. It originally started as a motion picture company, only later diverging to gambling-related entertainment activities.
One takeaway from this spin and win casino review is that behind the website, there is a reputable company with a long history of entertainment services within the UK.
Spin and Win Casino Summary: Pros, Cons, and What to Expect
Pros
- Numerous slots and Live Dealer games.
- Great variation in activities from top providers.
- Several promotions available.
- Slick and comprehensive display direction.
- Loyalty system available for players in the UK.
- Generally advantageous wagering conditions for spin and win promo codes.
- Generally advantageous payment options and measures.
- One of the best support teams encountered up to date.
Cons
- Some terms regarding offers may seem unclear.
- The customer assistance team is not available 24/7.
- Few transaction methods, compared to the UK market.
- Some minor site performance issues.
- There are no dedicated apps for iOS and Android mobile devices.
Compare Spin and Win Casino with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
1000 | 40 | 2012 | £10 | £100000 | 1 day | 24/7 | |
890 | 65 | 2018 | £10 | £100000 | 2-3 days | 24/7 | |
2000 | 84 | 2022 | £5 | £100000 | 1 day | No | |
1800 | 80 | 1999 | £5 | £100000 | 2 days | 24/7 | |
1600 | 100 | 2017 | £10 | £100000 | 2 days | Not 24/7 | |
900 | 60 | 2017 | £10 | £100000 | 1-2 days | 24/7 |
Spin and Win Casino Sister Sites: Explore More Casinos for a Similar Experience
Spin and Win Casino Top 3 Alternatives
The Pools Casino
Pros
- Effective customer support agents
- 1100+ slots to choose from
- Android app available
Cons
- Live chat support is not 24/7
- No iOS app available
Verdict
The Pools Casino has a very low minimum deposit of £5 and a top-tier game selection. UK players can pick from over 1100 slots and more than 50 live dealer games, which is well above the average of similar gambling websites. Most games also come from top providers, adding to our team's overall positive verdict. The deposit method options are limited, though, and the maximum deposit is £3000 with all of them. The website is optimised for mobile play, and Android users can also download a dedicated app. Another plus is the live chat support that offers quick and helpful answers to the players.
Read ReviewFortune Jackpots Casino
Pros
- Live chat and email support;
- Multiple Responsible gambling tools;
- Easy to navigate platform;
- Various game categories and providers;
- A high number of Slots.
Cons
- Customer support cannot be reached via phone number;
- No apps for Desktop, iOS or Android;
- Low number of Table Games titles;
- An insufficient number of Fortune Jackpots bonus codes.
Verdict
Fortune Jackpots Casino includes around 360 slots, as well as a £10 minimum deposit limit. It is clear that the casino has catered more to beginner players in the UK since its creation back in 2019. Its payout time remains balanced, around 2 days, and we have not experienced any delays or issues when trying to cash out at Fortune Jack.
Read ReviewHyper Casino
Pros
- Fast payments available with: Jeton, PayPal, Skrill, Neteller
- Secure and safe website with multiple licenses
- Trustworthy providers
Cons
- No dedicated App
- No Boku payments accepted.
Verdict
With such a complete collection of games, offering both slots and live games, Hyper Casino is a must on our lists. It offers a selection of over 700 different slots with popular providers such as Pragmatic Play, NetEnt and others. When it comes to the live section, with over 100 different titles, we consider Hyper Casino to be a good choice that offers all the live-games types as well as diversity in providers with popular titles such as Evolution Gaming and others available.
Spin and Win Casino’s Rankings Across Our Categories
Category | Trending |
---|
Spin and Win Casino Review Methodology
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 7 Hours |
Review Duration | 37 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Sep 2024 |