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Spin and Win Casino Review

Spin and Win Casino Overview

Min deposit£10
Max cashout£100000
Payout time1 day
Game types
Slot Games1000
Live Games40
Vip programLoyalty points, Tiered Loyalty Programs
Website LanguageEnglish
Customer Support LanguageEnglish

Is Spin and Win Casino Legit? Analyzing Fairness and Trustworthiness

Once you create your account, you may easily set clear loss limitations via the Net Deposit Loss limits tab.

The limit will account for the difference between your deposits and withdrawals.

Accounts from the UK will find this feature in the ‘My Limits’ tab.

Then, we advise that you pay attention to Game Session Reminders. These will inform of the time spent in one gambling activity.

To set them, go to the responsible gaming tab, in account settings, and then select Game Session Reminders.

Also use the self-assessment quiz on the Responsible Gaming page to ponder the severity of any potential issue, and take a break if needed. Time-offs can vary between 24 hours and six weeks.

Finally, if the situation has already gotten out of hand, we urge that you close your account, or, more effectively, self-exclude, as well as use the links listed on the site to contact the available responsible gaming agencies.

You should understand that there are differences between a simple account closure and self-exclusion:

Aspects Account Closure Self-Exclusion
Functions on a set period No From 6 months to 5 years
Allows for new accounts Yes Not until it expires
Remaining cash is returned Yes Yes
Acts only on the platform Yes Acts on all Rank Group sites
Bars you from other sites No It may

 

How to Manage Payments at Spin and Win Casino: A Quick Guide

PaymentMin depositMax withdrawal
Visa£10-
MasterCard£10-
PayPal£10-
Paysafecard£10N/A
Apple Pay£10-
Min deposit£10
Min. Withdrawal£10
Max cashout£100000
Payout time1 day
CurrenciesGBP, EUR

After reviewing Spin and Win Casino, we have highlighted why the transaction side of the platform has some questionable features.

Before depositing any funds, you will have a non-funded account, subject to some restrictions.

As the rule goes, once you pick a banking option and proceed with a payment, you must complete KYC verifications.

Let us be clear. The present payment limits are standard. The processing time is a lot better than average. Most transactions take between five minutes and five hours from their request. This is excellent, by iGaming standards. More so, the available methods are some of the most advantageous for gamblers from the UK.

The sole drawback is that there are not so many.

However, the platform may be a service focusing on fewer features to implement them well.

How Net Deposit Limits Affect Withdrawals

Note that there are no upper deposit limits mentioned anywhere. This is true. However, given our experience with the platform, we can say that there is a caveat.

The service implements a Net Deposit Limit. This is how it works:

Players from the UK may deposit as much as they wish as long as the sum of your deposits minus the sum of your withdrawals does not exceed a certain value. This is what the site calls the Net Deposit Limit.

Users from the UK can request to review it or even change it.

To do so, they must provide a ‘Source of Funds’ document, which can be a three-month payslip or bank statement. This is to be sent via the verification-dedicated email.

Spin and Win Casino Support: Availability and Contact Methods

One of the casino’s biggest drawbacks is that its support team does not work around the clock. Luckily, the Live Chat feature has a 22-hour, 7-days-a-week schedule, alleviating the situation.

Available communication methods Working times
Phone Line 8 AM-8 PM
Live Chat 3 AM-1 AM
Email Anytime

Although not specifically stated in one place, there are three separate email addresses that you may use in different cases:

  • For account verifications, use verify@spinandwin.com
  • For general questions, contact the team via support@spinandwin.com
  • For queries related to spin and win bonus codes, you have promotions@spinandwin.com

As far as the Live Chat option goes, the support team is well versed in the casino’s terms and always managed to prove helpful and respectful in our own experience.

This fact is always subject to change, of course, but we did test the feature several times, and communicated with multiple agents, in the end observing the same attitude and high quality service.

Disputes

If you have any concerns that need addressing, go through the spin and win casino review guide to disputes.

When you place a complaint towards the customer support team, you should expect their answer to arrive within ten working days.

If the response proves unsatisfactory, you can request for it to be raised to the Complaints Team.

The last stage would have you raise a dispute externally. You should first let the site’s team know the following aspects:

  • Why you remain unsatisfied.
  • What the outstanding issues are.
  • How a satisfactory resolution would look like.

Lastly, you then can contact IBAS, an accredited Alternate Dispute Resolution agency the site works with. You should not have concerns regarding the fact that the ADR company is in a business agreement with the casino. Each such platform must have such a deal with an independent and well accredited and regulated mediating body.

You should be certain that the decision IBAS arrives to will be fair and subject to the scrutiny of the UK Gambling Commission.

Spin and Win Casino Products: Slots, Table Games, and Live Casino

10.0/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Bingo
Bingo
Blackjack
Blackjack
Craps
Craps
Slingo
Slingo
Progressive
Progressive
Sic Bo
Sic Bo
Scratchcards
Scratchcards
Classic Slots
Classic Slots
Live casino
Live casino
Online Lottery
Online Lottery
5-Reel Slots
5-Reel Slots

Game providers

The range of activities hosted on the site is impressive and extensive. As far as game variety goes, the casino ticks all the marks. Granted, the two exceptions are sports betting and keno entries, both being rather niche activities in today’s iGaming market.

Other than this, you will find the most popular game types in the UK, starting from slots, live casino, or table games, and down to bingo, online lottery, or scratch cards.

Slots

The platform hosts 1074 different slots, including jackpots and progressives.

More so, for ease of access, the slots tab has several sub-categories corresponding to newly added titles, featured and popular entries, or games from noteworthy providers, such as Novomatic, Blueprint Games, or Red Tiger, or recognizable brands, like Megaways.

Another novel idea is the ‘Must Drop Jackpot’ system that pools together several slots’ pots into three larger sums: the Cash Pot, Super Pot, and the Daily Pot.

Each of them then then comes with a specific condition for its subsequent drop. They are constrained either by time, such being the case of the Daily Pot, accrued amount, for the Cash Pot, or by spins, such being the Super Pot.

Live Roulette

Roulette gets the royal treatment, getting its own tab that lumps together both live and video options.

As far as Live Roulette goes, players from the UK can play 14 versions, provided either by Evolution Gaming or Authentic Gaming.

Upper betting thresholds vary, with most entries having the standard £10000 for maximum bets. However, some outliers, like Roulette Live or Live Auto-Roulette VIP, have £75000.

Lower bet limits vary greatly, from £0.1 to £1 or £2, and up to £5 for Live Roulette – Evolution.

Live Blackjack

Users connecting to the website from the UK get 10 live Blackjack options, coming mostly from Evolution Gaming. This is a somewhat poorer offer.

The upper betting limits are additionally more restrictive, as expected for this game type. While the minimum bets vary between £5 and £1000, with the latter, given the case of Live Blackjack Diamond VIP, maximum wagers generally sit at either £1000, £2500 or £5000.

Live Baccarat

You will find 5 Live Baccarat entries: Live Baccarat Squeeze, Live Baccarat – Evolution, Live Baccarat Control Squeeze, Live No Commission Baccarat, and Live Speed Baccarat.

Their betting limits have virtually no variation, as they all stand at £1 and £10000.

You will find two other games that mimic the Live Dealer look: Real Baccarat with Sarati, and First Person Baccarat, from Evolution Gaming. However, they simply are table games.

Table Games

As for table games, there are 32 table games that correspond to the live dealer options. Granted, you will find more video poker options than live versions. Still, generally, the category is on par with the Live casino options available.

Nonetheless, it does not mean that you cannot find some special entries here and there. As for the aforementioned Live Baccarat-like examples, Evolution Gaming provides similar titles for Blackjack, Craps, or Dragon Tiger games.

You may also play First Person Football Studio, a title coming from the same top provider.

Usability

One of the main goals of this spin and win casino review is to provide as much relevant data to our reader base from the UK as possible.

For this reason, we ask our casino testers to use multiple devices and simulate several gaming environments when assessing the user experience.

Additionally, we utilize expert performance analysis tools for objective scoring.

These are the technical specifications, including used devices and connectivity conditions we have set while making our review:

Device Internet Browser
MSI GF63 10SCXR-144XRO Wi-Fi Google Chrome, Mozilla Firefox, Microsoft Edge
iPhone X Wi-Fi, 3G, 4G Google Chrome, Mozilla Firefox, Safari
Lenovo Yoga Smart Tab Wi-Fi, 3G, 4G Google Chrome, Mozilla Firefox, Microsoft Edge

Desktop Interface Verdict

Starting with the design, the site took the less beaten path, opting for a more restrained although slicker aspect.

This is a godsend as far as navigability is concerned. There are so very few instances when you cannot find what you are looking for. One example, and we mention it with grief, is the terms and conditions tab for spin and win bonus codes.

Another minor drawback is the quality of some thumbnails present. In some instances, you can almost count the pixels displayed. This is unfortunate, as the frequent outliers are Live dealer games that do provide relevant data in their thumbnails. Nonetheless, you will figure it out if you squint enough.

Lastly, we used the GTmetrix tool for performance testing when creating the spin and win casino review. These are the results for servers in the UK:

Browser Used Performance/PageSpeed Structure / YSlow GTmetrix Grade
Chrome 58% 94% D
Firefox 88% 87% B

Mobile Interface Verdict

The casino is accessible via any handheld device. However, it is not an experience on par with the desktop variant by any means.

Although it does adapt well, the display is generally cluttered, and it moves as smoothly as it does on any computer.

This is the exception, as we are used to mobile browser versions being somewhat worse in performance.

The bottom line is that the casino could use some app versions for handheld devices, but as of now, the site works well enough.

VIP Programme

The platform features a standard point-accumulation based loyalty system.

Every time you make a cash bet, you receive a certain amount of loyalty points. These are the rates:

Game Types Loyalty Points for a £1 wager
Exclusive Slots 3
Scratch Cards 2
Other Slots & Games 1

You will see your point total in a dedicated balance on your profile.

Finally, you then can convert 1000 points for £1 in spin and win bonus codes funds with a low 10x wagering and contributions as such:

  • 100% for Slots, Arcade, and Scratch Cards.
  • 20% for Table, Card, and Live Casino games.

Players within the UK additionally have loyalty upgrade offers amounting to £10, with a £200 maximum earnings cap.

What we can attest is that, in comparison to other VIP and loyalty programs, the one present on the platform is simplistic, even rudimentary. The playthrough conditions are better than those encountered for one time opt-in promotions, and certainly better than the 35x iGaming industry average. Nevertheless, as far as smaller casinos go, the website does enough, as we see so many similar platforms having no loyalty, let alone VIP options for players registering within the UK.

Spin and Win Casino’s Reputation: Licensing, Background, and Third-Party Reviews

9.2/10Reputation

Licenses

UK Gambling CommissionUK Gambling Commission - 057924-R-334666-001
Gibraltar Regulatory Authority - RGL 133 an RGL 134

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

The site is run by Rank Interactive (Gibraltar) Limited, a 2020-founded company. It is in turn under the tutelage of The Rank Group Plc, its parent company.

The casino’s operator works with over 100 online brands, making it one of the larger iGaming companies in the UK, with a share of the British online bingo market exceeding 25%.

Additionally, The Rank Group Plc has been active within the UK since 1937. It originally started as a motion picture company, only later diverging to gambling-related entertainment activities.

One takeaway from this spin and win casino review is that behind the website, there is a reputable company with a long history of entertainment services within the UK.

Spin and Win Casino Summary: Pros, Cons, and What to Expect

Pros

  • Numerous slots and Live Dealer games.
  • Great variation in activities from top providers.
  • Several promotions available.
  • Slick and comprehensive display direction.
  • Loyalty system available for players in the UK.
  • Generally advantageous wagering conditions for spin and win promo codes.
  • Generally advantageous payment options and measures.
  • One of the best support teams encountered up to date.

Cons

  • Some terms regarding offers may seem unclear.
  • The customer assistance team is not available 24/7.
  • Few transaction methods, compared to the UK market.
  • Some minor site performance issues.
  • There are no dedicated apps for iOS and Android mobile devices.

Compare Spin and Win Casino with Other Top UK Casinos

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
Spin and Win Casino Logo1000402012£10£1000001 day24/7
Slot Games Logo890652018£10£1000002-3 days24/7
Free Spirit Bingo Logo2000842022£5£1000001 dayNo
Coral Casino Logo1800801999£5£1000002 days24/7
HeySpin Casino Logo16001002017£10£1000002 daysNot 24/7
O'Reels Casino Logo900602017£10£1000001-2 days24/7

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Spin and Win Casino Top 3 Alternatives

The Pools Casino Logo

The Pools Casino

Pros

  • Effective customer support agents
  • 1100+ slots to choose from
  • Android app available

Cons

  • Live chat support is not 24/7
  • No iOS app available

Verdict

The Pools Casino has a very low minimum deposit of £5 and a top-tier game selection. UK players can pick from over 1100 slots and more than 50 live dealer games, which is well above the average of similar gambling websites. Most games also come from top providers, adding to our team's overall positive verdict. The deposit method options are limited, though, and the maximum deposit is £3000 with all of them. The website is optimised for mobile play, and Android users can also download a dedicated app. Another plus is the live chat support that offers quick and helpful answers to the players.

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Fortune Jackpots Casino Logo

Fortune Jackpots Casino

Pros

  • Live chat and email support;
  • Multiple Responsible gambling tools;
  • Easy to navigate platform;
  • Various game categories and providers;
  • A high number of Slots.

Cons

  • Customer support cannot be reached via phone number;
  • No apps for Desktop, iOS or Android;
  • Low number of Table Games titles;
  • An insufficient number of Fortune Jackpots bonus codes.

Verdict

Fortune Jackpots Casino includes around 360 slots, as well as a £10 minimum deposit limit. It is clear that the casino has catered more to beginner players in the UK since its creation back in 2019. Its payout time remains balanced, around 2 days, and we have not experienced any delays or issues when trying to cash out at Fortune Jack.

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Hyper Casino Logo

Hyper Casino

Pros

  • Fast payments available with: Jeton, PayPal, Skrill, Neteller
  • Secure and safe website with multiple licenses
  • Trustworthy providers

Cons

  • No dedicated App
  • No Boku payments accepted.

Verdict

With such a complete collection of games, offering both slots and live games, Hyper Casino is a must on our lists. It offers a selection of over 700 different slots with popular providers such as Pragmatic Play, NetEnt and others. When it comes to the live section, with over 100 different titles, we consider Hyper Casino to be a good choice that offers all the live-games types as well as diversity in providers with popular titles such as Evolution Gaming and others available.

Spin and Win Casino’s Rankings Across Our Categories

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Spin and Win Casino Review Methodology

ReviewDetails
Reviewer
CasinoAlpha Rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date
Authors
Adela Mariuta
AuthorAdela MariutaAuthor & Editor at CasinoAlpha

Adela enjoys exploring the industry in-depth and gathering insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the gambling universe, she likes taking long drives and listening to old-school tunes.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.