SpinHill Casino logo

Updated SpinHill Casino Review for 2024

Casino Rating:
7.4/10

Our experts analyzed this website’s features and what Spin Hill casino offers are available to UK players. Use the SpinHill casino review to make informed decisions.

SpinHill Casino logo
7.4/10
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Usability
8.0/10.0
Our rating would have been higher for SpinHill, but it is bogged down by a sometimes lacking performance and an unpleasant colour palette. Still, it's mobile counterpart is much better in terms of performance and it's an all-around good optimised platform.
Deposits & Withdrawals
7.4/10.0
While there are not enough options for depositing and withdrawing for SpinHill casino promotions, it also lacks other popular methods such as Boku, Skrill and Neteller. Another black mark is its long internal processing time for withdrawals, which is 72 hours.
Games
6.5/10.0
Even if the casino is backed up by big-name providers such as Microgaming, NetEnt and Playtech, it lacks options to play SpinHill casino offers, with only around 170 slots available, compared to the industry standard of 500. Also, there are no live baccarat lobbies for its live casino section.
Bonuses
6.6/10.0
Concerning the available promotions, new players have at their disposal only a first deposit bonus. Our rating would have been higher should there have been a welcome bonus or a no deposit bonus, but it makes up for it with many other promotions in the specific tab.
Customer Support
7.0/10.0
Sadly, this casino has only an email support team, with live chat and phone support missing from its roaster. Still, its FAQ page is helpful enough and should provide necessary information for players that find themselves in a pinch.
Responsible Gambling
8.6/10.0
SpinHill has a good responsible gambling policy, and UK players can find the necessary tools should there ever be a need. But, certain features are lacking such as advice, autoplay limits, a budget calendar, session limit, access to game history, trained customer support and reverse withdrawal preferences.
Min. deposit £10
Min. Withdrawal £10
Max. cashout £1000000
Payout time 3 days
Game types Roulette, Live Casino, Baccarat, Slots, Table games, Jackpots, Scratch cards, Bingo, Blackjack, Slingo, Progressive, Online lottery, Live Roulette, Live Blackjack
Slot games 650
Live dealer games 112
Licenses UK Gambling Commission, Alderney Gambling Control
Vip program No
  • Live Blackjack Live Blackjack
  • Online lottery Online lottery
  • Live Roulette Live Roulette
  • Slingo Slingo
  • Progressive Progressive
  • Bingo Bingo
  • Blackjack Blackjack
  • Jackpots Jackpots
  • Scratch cards Scratch cards
  • Table games Table games
  • Slots Slots
  • Baccarat Baccarat
  • Live Casino Live Casino
  • Roulette Roulette
Deposit options MasterCard, Visa, Pay by phone, Paysafecard, Maestro, PayPal
Min deposit £10
Accepted currency GBP
Payout options MasterCard, Visa, Maestro, PayPal

SpinHill Casino Review Table of Contents

SpinHill casino offers

Below are the best SpinHill Casino promotions for you, and information that our experts found from analysing them.

Read more

Wagering

This platform’s requirements stand at 65 times the bonus amount, compared to a lower industry standard of just 35 it falls short.

Wagering requirements fulfilment will not consider the following game categories:

  • All live dealer games
  • All table games
  • Progressive jackpot slots
  • Bingo

Tips

Punters can also track the progress of meeting wagering requirements for SpinHill casino promotions by checking out the website’s withdrawal page.

The site also makes a note to explain the funds’ distribution when wagering. In this sense, real funds will be used first, with bonus funds second. UK players can also place bets that use both balances, but only if the said bet cannot be covered fully by the real funds. The generated value from a split bet will be distributed in accordance with the per cent taken from each balance when making the wager.

In addition, wagering requirements will only be completed by funds from the bonus balance. So, using real funds will not count towards meeting wagering requirements for SpinHill casino promotions.

Bonus policy

UK players’ accounts are made up of two balances, comprised of real funds and bonus funds. The balances are interconnected by conversion through wagering, but with a twist as with other casinos.

The lifetime deposit of each player represents the twist. Lifetime deposits are the accrued sums of deposits. Still, for conversion from bonus funds to real funds, they are only counted up to £250.

Example

If a player has over £500 accrued by lifetime deposits, the conversion will not pass the £250 mark, even if earnings from bonuses surpass this.

Conversion for UK players that have not yet deposited is limited to £50. As such, in the case of £300 in bonus, £250 will be removed.

Punters must claim all SpinHill casino offers within seven days after receiving a notification. After seven days of no activity, bonuses are removed from the player’s account.

  • Bonus rating

    UP TO 1000% UP TO £2000

    More details
    Min deposit£10
    Wagering65X (Bonus)
    Max cashout£250

    Important Terms

    • The percentage boost depends on your result on the Mega Reel spin

    Should you claim this bonus?

    We don’t recommend claiming this SpinHill Casino bonus deal for its high 65x rollover and maximum withdrawal condition. The 1000% boost on your deposit is not guaranteed, and the casino doesn’t disclose the real chances of getting it. Any winnings you generate must be wagered 65x, which is way higher than most similar offers. The withdrawal condition is tied to your total deposit amount – so if you start with £10, even if you win the maximum £2000 and you complete the wagering, you can withdraw only £10.

    New players only, £10 min fund, £2,000 max bonus, max bonus conversion to real funds equal to lifetime deposits (up to £250), 65x wagering requirements - T&C Apply, 18+
  • Bonus Email

    Only by email

    9.5 / 10
    Alpha Rating

    Get 100 Free Spins No Deposit

    This offer can only be claimed by subscribing.

    We keep your email private. It's only used to send promotions. Subscribing means you agree to receive them.

Casino Overview

Slots Slots SpinHill Casino
Live casino Live casino SpinHill Casino
Fast withdrawal Fast withdrawal SpinHill Casino
VIP program VIP program SpinHill Casino
Company name:
Jumpman Gaming Limited
Registration number:
39175
Website:
spinhill.com
Online since:
2010
Address:
La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ

UK Gambling Commission:
039175-R-319452-022
Alderney Gambling Control:
N/A

While writing this SpinHill casino review, we found that Jumpman Gaming Limited operates this gambling platform. This company started in 2009 and has been developing ever since by providing back-to-back services.

As of this review, they have 181 online gambling platforms under their belt and have around 20 employees.

Registration process

Certain SpinHill casino offers are locked behind registration, so here is our expert’s breakdown of the whole process.

To begin, UK players have to provide the following to complete the registration:

  • Full name
  • Email address
  • Optional phone number
  • Date of Birth
  • Postcode to locate a street address

Know your customer procedure

One thing about this betting site is that the registration does not have an immediate player verification. This will have to be eventually completed when making the first withdrawal of generated funds through SpinHill casino promotions.

It’s optional, but UK players can do so beforehand from my account section.

To complete this procedure, UK players should have ready the following documents:

  • Proof of ID – passport, driver’s license
  • Proof of address – bank statement or utility bill

It may be that the operator requests further documents to verify the payment methods, either of their own accord or when withdrawing significant amounts gained by way of SpinHill casino offers:

  • Proof of card payment – Photo of payment cards with middle eight digits covered
  • Validation of mobile payment – mobile statement
  • PayPal personal information – screenshot of PayPal personal information page
  • Apple Pay billing address – apple pay billing address screenshot
  • PayPal – screenshot of bank accounts, photo of cards
  • Apple Pay – photo of cards, a screenshot of Apple Pay linked cards

User experience

Besides analysing SpinHill casino promotions, our experts made it a priority also to test the site’s performance and make conclusions on its user-friendliness aspect.

Also, we are aware that many UK players prefer to play on mobile devices rather than desktops, so here is a summary of what instruments we used for testing while writing this SpinHill casino review:

Device Internet Browser

Lenovo ThinkPad E15

WIFI, 4G Google Chrome, Opera

Samsung Galaxy Z Flip

WIFI, 4G Google Chrome, Mozilla Firefox
iPad Pro 12.9 WIFI, 4G Safari

Desktop

The website’s theme is very British, with blue and red prevalent. This does not lend well to the website’s looks, as the blue gives off an old vibe as if the platform was conceived some 20 years ago.

Also, the blue is very bright and can quickly become tiring, and it also applies itself to pictures that are associated with SpinHill casino offers.

Other than that, the performance is not very good, and loading, while not fast, could frustrate some UK players. Still, it is not detrimental to using the website’s features, such as the wagering bonuses.

The interface itself is straightforward to navigate. Besides the mentioned lack of transparency regarding wagering SpinHill casino promotions, the T&C is easy to understand and read through.

Mobile

The jump from a desktop interface to a mobile one is very well handled.

The performance is better, but this may be from a more restricted area of operations, and the need to load more things at once on a bigger screen usually clutters loading.

For phones, then, this is not the case, as even announcements for bonuses are more refrained in their imagery.

Also, while on the mobile subject, new icons appear: a wallet shortcut, a trophy to quickly keep a tab of achievements, and two shortcuts to Starburst and Fluffy Favourites slot games are at the footer.

Games

When it comes to the game’s selection, for the current SpinHill casino review we discovered it does not have a lot of options for its UK players. Below is our expert’s breakdown.

Slots

UK players have just over 170 slots for this game category to choose from. Compared with the industry standard of 500 slots, this selection is meagre.

Some examples are:

  • Video slots: Amazing Link Fates, 9 Pots Of Gold, Solar Temple, Primate King
  • Jackpots: Fluffy Mega Jackpot, Enchanted Prince, Kiss Me Clover, Shaman’s Dream

Table games

This platform has a total of 27 table games for UK players to choose from, such as:

  • Roulette: American Roulette, Auto Roulette
  • Blackjack: Classic Blackjack, One Blackjack, Vegas Strip Blackjack
  • Baccarat: Classic Baccarat

Live Roulette

UK players will find here 10 options with the following betting limits:

Game Minimum bet Maximum bet
Mega Roulette £0.1 £25
Hindi Roulette On Air £0.25 £200
Speed Roulette £0.5 £200
Airwave Roulette £1 £200

Live Blackjack

With 21 titles present here, Brits will see these betting limits:

Game Minimum bet Maximum bet
One Blackjack £1 £25
Blackjack 11 £10 £100
Blackjack 16 £50 £150
Blackjack Berlin £100 £200

Live Baccarat

The only live baccarat games can be found in the Pragmatic Play lobby. Just two are available and their limits are both £1-£10000.

Game providers

NetEnt
NetEnt
Microgaming
Microgaming
Playtech
Playtech
Blueprint Gaming
Blueprint Gaming
Eyecon
Eyecon
Genii
Genii
Leander Games
Leander Games
NYX
NYX
Playson
Playson
Pragmatic Play
Pragmatic Play
Red Tiger Gaming
Red Tiger Gaming
Wazdan
Wazdan
Yggdrasil Gaming
Yggdrasil Gaming
Tom Horn Gaming
Tom Horn Gaming
Mutuel Play
Mutuel Play
Hacksaw Gaming
Hacksaw Gaming
Show more

SpinHill Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

£10
Min. withdrawal

Industry standard: GBP 10

£10
Max. cashout

Industry standard: GBP 100,000

£1000000
Payout Time

Industry standard: 2 days

3 days
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

3 days
Slot games

Industry standard: 500

650
Bonus

Industry standard: 100% up to GBP 200

bonus
New players only, £10 min fund, £2,000 max bonus, max bonus conversion to real funds equal to lifetime deposits (up to £250), 65x wagering requirements - T&C Apply, 18+
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
SpinHill Casino

SpinHill Casino

3.7/5
£10£10£10000003 days2 mins3 days6501000% up to £ 2000
PokerStars Casino

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100100% up to £ 200
888 Casino

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000200% up to £ 550
TradaCasino

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900200% up to £ 40
Pink Casino

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800100% up to £ 150
Megacasino

Megacasino

4.4/5
£10£20£10000001 day2 mins1 day2600200% up to £ 50
Lucky VIP Casino

Lucky VIP Casino

4.6/5
£10£10£10000001 day2 mins1 day300100% up to £ 100
Jazzy Spins Casino

Jazzy Spins Casino

4.1/5
£5£10No limit2 days1 min1 day96110% up to £ 50
Load more

SpinHill Casino Review - Payment Methods

Our expert’s analysed depositing and withdrawing methods for SpinHill casino promotions. So here are their discoveries.

The minimum deposit for this gambling website is £10, except for deposits with PaySafe Card and Pay by Mobile, which has a minimum of £5.

Important

Depositing with Pay by Mobile, fixed sums of £5, £10 and £20 will incur a transactional fee of £2.50.

Be aware

Withdrawals have a drawback: the same transactional fee mentioned above of £2.50. There are no exceptions to any withdrawals method for this rule, and it always applies.

All withdrawals will be paid to any of the cards registered in the gambler’s account. In this case, if a card was removed, it is best to contact the customer support team.

Recommendation

We suggest completing the KYC procedure before making the first withdrawal. Commencing the first payout without having done the KYC procedure will trigger it, thus putting the cashout amount in a pending status.

Any amount will return to the balance within 48 hours if the documents are rejected.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
Visa £10 £200 £10 No Limit 1-3 business days
Maestro £10 £200 £10 No Limit 1-3 business days
MasterCard £10 £200 £10 No Limit 1-3 business days
Paysafecard £5 £100 N/A N/A N/A
Pay by phone £5 £30 N/A N/A N/A
PayPal £10 £200 £10 No Limit 1-3 business days
Show more

Loyalty

This loyalty program presents its users with achievements that cover almost any action. For example, even depositing for certain SpinHill casino offers counts as an achievement and doing, so multiple times essentially progresses an achievement.

In this case, an achievement is equal to a trophy. With each trophy earned, players progress through a level up system that scales with every five unlocked trophies.

Some trophies can be acquired by:

  • Playing three different slot games in one day, or 15 in one week.
  • Playing three different slots but with over £10 wagered on them.
  • Wagering £500 on Fluffy Favourites, or £500 on Shaman’s Dream.
  • Playing Fluffy Favourites at the same time as someone else.
  • Playing on your birthday.
  • Playing on valentine’s day.
  • Using a code to get into SpinHill casino promotions.

What you get

Levels Bonus spins
1-5 5 or more spins
5-19 10 or more spins
11-15 15 or more spins
16 and over 20 or more spins

Important

Using the bonus spins will not advance the level up to progress.

Concerning the extra spins, any earnings will be credited to the player’s account as bonus funds and so are subjected to the rollover of 65.

Also, the bonus earnings are subject to a maximum cash-out amount of £8 per 10 spins.

Related casinos

Support

Phone:
Not Available
Email:
support@spinhill.com
Live chat:
Not Available

We think it’s essential for a casino to have a well-rounded support centre for its punters, as things can, at some point, be challenging to understand in this industry.

In this regard, our analysis found that the website has only an email approach, and this one is mainly used to send verification documents.

Still, the FAQ section is helpful enough should players have concerns about SpinHill casino promotions. It covers everything from account management, deposits, bonuses, withdrawals, and limits.

It’s also concisely written, as an FAQ page should be. But, if things are still a bit cloudy, links to more expanded information are listed in every question slide.

Complaints

In case UK players feel as if they have been wronged or that the casino might have not kept up their end of the bargain, it is possible to file a complaint on the online betting platform’s website.

Research for our review brought to light how this casino handles complaints.

Should it come to this, punters have to go through two stages that accompany every case. The second stage takes place only when the player considers that the conclusion is unsatisfactory and requests an escalation.

Stage 1

If any issue occurs and UK players want to file a complaint, the best time to do so is within three months after the occurrence of said problem. It first has to be done by contacting the customer care at complaints@jumpmangaming.com

Once it has been submitted, UK players should receive a notification with an acknowledged receipt in a maximum of 48 hours. Also, the customer care team usually request more information on the matter.

After the complaint will be essentially transformed into a case and an investigation will begin.

Taking that into account, this investigation can take upwards of two weeks until a conclusion has been reached, which will then be communicated to the player.

Stage 2

This stage will not be handled by the casino anymore or Jumpman Gaming Ltd., and will further be escalated to eCOGRA, which is an alternative dispute resolution option. eCOGRA acts as an impartial adjudicator on complaints matters.

In this case, eCOGRA will come forth in this situation when:

  • After the case has first been through Jumpman Gaming’s internal complaints department
  • The case has reached a state of deadlock, which means that its in a waiting state
  • Or when the player considers that the conclusion is not satisfactory

Important

Any conclusion reached by eCOGRA will be final and shall be respected by the casino, Jumpman Gaming, as well as the player.

Non-UK players can take lodge the complaint escalation with the Alderney Gambling Control Commission and the following process will take place:

  1. Acknowledge the filed complaint.
  2. An independent investigation will soon begin.
  3. The player, as well as Jumpman Gaming, will be informed of the decision that this Control Commission takes.

Responsible gambling

For this review we found that the gambling website provides the following tools for UK players:

  1. Deposit limits – a tool that allows a player to limit its deposit for SpinHill casino offers on a daily, weekly, Tor monthly basis
  2. Take a break – UK players can contact the email team or program themselves for a block period of up to 24 hours to six weeks, and actions like playing SpinHill casino promotions are restricted
  3. Self-exclusion – a more enhanced take a break, with a minimum block of six months and a maximum of five years.
  4. Reality check – a feature that will show a pop-up with the time spent playing SpinHill casino offers
  5. Account closure – players can indefinitely close their account by contacting the email team. They can also reopen in the same way.

Additional features

Besides responsible gambling tools, our experts also rooted out the fact that this casino also employs the help of gambling problem associations and lists links to their homepages. These are Gamcare, Gamblers Anonymous and Gambling Therapy.

For effectively blocking any casino website while using a computer, links are shared for specific software that doubles up as parental control features. Still, gamblers can use them for themselves, such as NetNanny and Cybersitter.

However, the best way to block access to this platform and every other betting site in the UK is via GAMSTOP, which does precisely that.

SpinHill Casino Review - Pros and Cons

Pros
  • Achievement-based loyalty system.
  • No maximum withdrawals limit per month.
  • Great mobile optimisation.
  • Games are provided by well-known developers such as Microgaming, Yggdrasil and others.
Cons
  • Low selection of slot games, around 170.
  • Unclear info regarding bonus funds distribution when wagering SpinHill casino promotions.
  • High wagering requirements of 65 times for SpinHill casino offers.

How we review

   
Reviewer
Reviewer
Casinoalpha rating 7.4 / 10
Test duration 8 Hours
Review Duration 64 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Jun 2022
Updated Date Jan 2024
Adina Minculescu
AuthorAdina MinculescuSenior Author & Editor at CasinoAlpha

Adina’s analytical way of thinking is what gamblers need to understand the casino market. With her expertise in this niche combined with her studies in linguistic typology and hermeneutics, you will get the essential help to make informed financial decisions. Let her be your reliable guide!

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.

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