Should you claim this bonus?
Our team of experts rate this Betgrouse casino bonus as recommended, especially for new players due to the fact that you will be able to get 25 free spins available on the Book of Dead slot, one of the most popular games of the industry. On top of that, the wagering requirements are 35x, which are considered to be average, and the maximum cashout for the spins is capped at a high £100.
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 Legit & Fairness9.0/10 |
 Payment Methods8.2/10 |
 Product Rating10.0/10 |
 Customer Support9.0/10 |
 Reputation10.0/10 |
| Min deposit | £10 |
| Max cashout | £100000 |
| Payout time | 2-3 days |
| Game types | Table games, Blackjack + 12 more |
| Slot Games | 2200 |
| Live Games | 110 |
| Vip program | No Vip |
| Website Language | English |
| Customer Support Language | English |
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 13 Options |
| Pros | Cons |
|---|---|
| Secure and transparent payout processes | Slow payout time upon 3 days. |
| 13 tools for responsible gambling |
| Payment | Min deposit | Max withdrawal |
|---|---|---|
| £10 | - |
| £10 | - |
| £10 | - |
| £10 | - |
| £10 | - |
| AstroPay | £10 | N/A |
| £10 | N/A |
| £10 | N/A |
| £10 | - |
| Min deposit | £10 |
| Min. Withdrawal | £10 |
| Max cashout | £100000 |
| Payout time | 2-3 days |
| Currencies | GBP, EUR + 2 more |
BetGrouse Casino manages your funds straightforwardly and securely. Here, you can find 8 trusted payment methods that suit every player’s needs.
| Pros | Cons |
|---|---|
| Instant deposit | Long payout process |
| No fees |
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email support@betgrouse.com |
Continuing our BetGrouse Casino review by testing the customer support team. We understand that exceptional customer support is crucial for a great gaming experience.
Here are some of our reviewer opinions about each communication channel at BetGrouse Casino.
| Support Features | Our Editor’s Verdict |
|---|---|
| Live Chat Interaction | I get help instantly via the 24/7 live chat. |
| Email Interaction | Email replies within 6 hours. |
| FAQ’s in-depth | FAQs answer most questions clearly. |
BetGrouse Casino’s customer support is reliable, responsive, and accessible. The questions I asked on the live chat about the account and possible withdrawals at BetGrouse Casino were quickly resolved. The directions were clear, and the whole conversation lasted 10 minutes. If you’re the type of player who prefers to solve problems by themselves, the FAQ section is very helpful.
Game Providers 23 |
Slot Games 2200 |
Live Games 110 |
Usability Well-Organized |
Apps No Apps |
We recommend starting with low volatility slots while playing. It’s better if you’re the kind of player that enjoys frequent smaller wins. That way, it will help your money last longer while you play.
Unlike slots games, BetGrouse Casino live games cannot be accessed if you are not registered at the casino. We recommend to take advantage of the chat feature to interact with the dealers and other players, which enhances the overall experience.
It’s mobile-friendly, but live gaming could definitely be better on mobile phones. It definitely needs to be given more functions, like game filters, to be even more friendly for its users.
BetGrouse Casino’s VIP program is tailored to enhance your experience as you progress. As you climb the ranks, you’ll enjoy increased benefits, exclusive access to top tiers, and personalized support.
Licenses MGA, UK Gambling Commission |
Online Since 2023 |
Third Party Reviews Fair |
Gambling Products 3 |
 | UK Gambling Commission - 000-039483-R-319409-001 |
| MGA - MGA/CL1/408/2007 |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
The final aspect of our BetGrouse Casino review focused on the casino’s reputation.
| Section | Verdict |
|---|---|
| Licensing and Regulation | The BetGrouse Casino license is supported by the UK Gambling Commission (UKGC) for strict standards. |
| Security Measures | BetGrouse Casino follows 128-bit encryption SSL to protect players data. This advanced security technology keeps your personal and financial information safe from any unauthorized access. |
| Fairness of Games | BetGrouse Casino’s games are powered by an eCOGRA-certified RNG. Regular independent audits ensure that the games are fair and give players a good chance of winning. |
| Player Feedback | Players generally praise BetGrouse Casino for its game variety and customer support. However, some have noted occasional slow withdrawals. |
| Conclusion on Reputation | Since it is a brand new casino that has just been launched in 2023, BetGrouse Casino doesn’t have any reputation yet; it has strong licensing, security, and fair gameplay. |
Considering all the features reviewed by our experts, we can conclude that BetGrouse Casino is a casino worth trying.
We chose to review BetGrouse Casino because of the overall experience it creates for players. It is a casino with many game options, 2200 slot games, 110 live games from 23 providers. We believe that for a casino at the beginning of the road, it shows a lot, it is safe and we recommend it with confidence to UK players
BetGrouse Casino boasts an impressive VIP program with personalized benefits, coupled with exceptional support for loyal players. Easy navigation, game variety, and a player-centric approach make BetGrouse Casino a step ahead of its competitors, even though it’s a newcomer to the industry.
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 2200 | 110 | 2023 | £10 | £100000 | 2-3 days | 24/7 |
 | 1380 | 58 | 2020 | £10 | £100000 | 2 days | 24/7 |
 | 1000 | 205 | 2015 | £10 | £100000 | 2 days | 24/7 |
 | 500 | 0 | 2013 | £10 | £100000 | 2 days | 24/7 |
 | 1000 | 40 | 2012 | £10 | £100000 | 1 day | 24/7 |
 | 1500 | 80 | 2023 | £10 | £100000 | 2 days | 24/7 |
Peachy Games Casino is a good place to be if you're looking for a casino with a good customer support system. Our experts have spent around 9 hours playing and reaching out to support staff, and we can confidently say Peachy Games has customer support. You may choose from live chat or email, given that the casino does not yet have a phone number. Despite not being able to use the phone to reach out, the live chat and email will definitely be enough, as it doesn't take longer than 2 minutes to get an answer via live chat, and up to one hour via email.
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Providing a minimum deposit of just £5, Betfred Casino caters to newer and casual players looking to test the waters without spending a lot. The minimum deposit gives you access to Betfred's selection of exclusive slots and live casino games made in-house specifically for their brand. It's rare to find exclusive games not available anywhere else, so the chance to try these is a major draw. Between the low £5 deposit and the appeal of playing exclusive Betfred titles you won't find at any other casino, new players have plenty of incentive to give this brand a try.
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To be part of our UK casino list, a UKGC licence is mandatory, something which Arctic Spins Casino offers. What game types a casino includes is also something we analyse thoroughly since we value content diversity. Arctic Spins has 700 games available among which you'll find Slingo, scratch cards, progressives, slots and table games. If there were anything we'd like to change is the lack of live dealer games, which may deter some players from joining.
Read Review| Category | Trending |
|---|---|
| New Casino Sites | Top 20 |
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 11 Hours |
| Review Duration | 28 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Apr 2024 |
| Updated Date | Sep 2024 |
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