How to claim it
- By using our link go to Action Casino.
- Create a new account.
- Make a deposit of €10
Casino Action presents a mixed picture in our thorough evaluation of its offerings. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, Casino Action, owned by Apollo Entertainment Limited, provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.
Legit & Fairness 6.6/10 |
Payment Methods 8.0/10 |
Customer Support 7.6/10 |
Product Rating 7.0/10 |
Reputation 7.4/10 |
Min deposit | $/€10 |
Max cashout | $/€16000 |
Payout time | 2 days |
Game types | Roulette, Baccarat + 13 more |
Slot games | 750 |
Live games | 264 |
Vip program | Exclusive bonuses, Birthday bonuses + 3 more |
Website Language | English |
Customer Support Language | English |
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 12 Options |
Casino Action holds a license issued by the Kahnawake Gaming Commission (KGC). We know this because the KGC seal is on the site’s footer. On further investigation, our experts discovered that the license category is Primary CPA (Client Provider Authorization), expiring by May 2029.
Safety-wise, the Casino Action site has some security tools integrated. First, it has SSL encryption, which ensures all communications and details shared with the site are encrypted. The encryption type is a 128-bit level with the common name GoGetSSL RSA DV CA.
Besides encryption, the casino website also uses firewalls to prevent unauthorized access. This makes Casino Action safe.
Criteria | Details | Verdict |
---|---|---|
Licensing Information | The license is issued by the Kahnawake Gaming Commission, a trusted regulatory body. | Excellent |
Safety | The casino site uses SSL encryption and firewalls to protect players | Excellent |
Regulatory Compliance | Adheres to the KGC policies of requiring KYC verification | Good |
Fair Gaming Practices | Games are audited by eCOGRA, and the results are published on the casino website. | Good |
Responsible Gaming | You can set deposit limits, take a cooling-off period, or self-exclude yourself from gambling | Good |
Overall, CasinoAlpha concludes that Casino Action is an online casino that operates legitimately and is safe for players to use.
Min deposit | $/€10 |
Min. Withdrawal | $/€50 |
Max cashout | $/€16000 |
Payout time | 2 days |
Currencies | GBP, EUR + 3 more |
If you are playing at an online casino for real money, you must know how to deposit and withdraw your winnings. So, as part of our review of Casino Action, our experts critically inspected the available payment methods and the process of depositing and withdrawing winnings.
Casino Action is a hybrid casino that accepts fiat and cryptocurrencies. This gives players the flexibility to choose the payment option that works best for them. But that’s not all. The casino’s deposit and withdrawal process is straightforward and similar to most other casinos.
Once you create a Casino Action account, you can click the “Deposit” button to top up your account. But if you want to make a Casino Action payout, click the “Withdraw” tab in the cashier section instead.
Various payment methods are available to top up your casino account at Casino Action. These include fiat options like Visa, Mastercard, Perfect Money, Astropay, and Neteller, as well as cryptocurrencies like Bitcoin, Ethereum, and Litecoin.
The minimum amount you can deposit is €10. However, the casino did not specify a maximum withdrawal limit. So, this depends on your selected payment method. Processing-wise, Casino Action is one of those casinos that process deposits instantly.
Once you complete the deposit transaction, your money will be added to your Casino Action Casino balance. This means you won’t have to wait hours to play real money games after depositing.
Here are the steps to follow to top up your Casino Action account:
You can cash out winnings at Casino Action online via options like Bank Transfer, Neteller, Bitcoin, Tether, and Ethereum. However, note that you won’t see the available payout options if your account balance is insufficient.
As for the withdrawal limits, you can make a Casino Action payout of as low as €50 and a maximum of €16,000 per month. These limits vary for each region and withdrawal method, so you should check them when you withdraw.
That said, Casino Action also follows the industry standard of requesting verification. It can, at any time, require players to upload verification documents to confirm their identity.
Follow these steps to cash out winnings from the casino:
Withdrawal Times
Unlike deposits that are processed instantly, Casino Action withdrawal times vary from one option to another. But first, once you make a withdrawal request at the casino, it is held for 48 hours before being processed. During this period, you can reverse your withdrawal request if you wish.
Once the pending period is over, the casino proceeds to process the payout so that you can receive your winnings. If you use cryptocurrencies or e-wallets to withdraw your winnings, you can expect them to be processed instantly after the pending period. However, Bank Transfers and other payout options can take several days to process.
Fees and Charges
For a platform that claims to be the best online casino, our experts had to check if it has unfair charges for processing transactions. Casino Action does not charge fees on deposits. This means you will get exactly the same amount you deposited in your account (after factoring fees from your payment provider).
How about withdrawal fees? This depends on the selected Casino Action payout method. Withdrawals via cryptocurrencies and e-wallets are processed fee-free from the casino’s end. But if you cash out your winnings using Direct Bank Transfers, you will be charged a €35 fee for orders below 3,000 units and €75 for orders above 3,000 units.
Besides, if you request withdrawals in a currency other than that in your account, a 2.5% currency conversion fee will apply.
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@crhelpdesk.com |
Another aspect our experts tested and analyzed is Casino Action’s customer support. Site visitors and players who played in this casino can contact the Casino Action support team for assistance via different channels. But why is this important?
For starters, it means you get the casino’s assistance when you encounter issues. With an efficient customer support option, you can easily log a complaint or even suggest what you would like the operator to improve.
With that said, let’s take a closer look at how efficient the Casino Action support channels are under the following points.
Support Channels
There are two main support channels available at this online casino: live chat and email. Of course, live chat support is the best for quick responses and is available 24/7. To access it, you must first go to the Casino Action support page and click the “Live Chat” button.
Once you enter a message in the chat box, the casino’s bot (Chip) will respond first. To request human support, you must provide the email address associated with your Casino Action account.
But if you are not in a rush for a response, you can use the email support. To contact the casino via email, send your inquiries and complaints to support@crhelpdesk.com. You can visit the Casino Action support page to select the department you want to contact and click the email button.
Response Times
As mentioned earlier, live chat support is the fastest way to get assistance at Casino Action. When our experts tested this support channel on multiple attempts, the response time was less than a minute. Moreover, Most of the chat agents who responded were very helpful in answering our basic questions about the casino’s services.
On the other hand, email support is quite slow at Casino Action. Once you email the support team, it can take up to 48 hours to get a response. But how about telephone support? The operator currently does not offer assistance to players over the phone.
Support Quality
Regarding the quality of customer support service, Casino Action is pretty much an above-average casino. Our experts tested the quality of the customer support by quizzing the chat agents on various aspects of the casino.
Most of the chat agents during our test showed that they were friendly and knowledgeable about how the gambling site works. But CasinoAlpha didn’t stop there. Our experts also checked player reviews regarding the support options. Many of the user reviews showed that players were satisfied with the quality of customer support they received.
Additional Support Features
Beyond the live chat and email support options, the casino also has an FAQ section. You can access this section by clicking the “FAQ” link in the site’s footer. Here, you will find questions and answers concerning various aspects of the gambling site, such as getting started, registration, banking, and so on.
Besides that, it is worth pointing out that the casino offers support in multiple languages, including English, Deutsch, and French. This shows good quality and makes it better than other casinos with only one support language.
Licenses Kahnawake Gaming Commission |
Online since 2008 |
Third Party Reviews Poor |
Gambling Products 3 |
Kahnawake Gaming Commission - Active |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Casino Action has a good reputation in the industry. Our experts checked the casino’s license and reviews from players who have played at the site. Casino Action’s license is from the Kahnawake Gaming Commission. This reputable regulatory body has set rules that the casino must follow to ensure it provides players with a safe gaming environment.
Apart from the license, many players are pleased with the casino’s services, as we found out in their reviews. In fact, more than 80% of the reviews on some platforms are positive. So, considering the reviews and the valid license, Casino Action is legit.
We’ve come to the end of our Casino Action review. Here is CasinoAlpha’s verdict on the different aspects covered in this review.
Features Reviewed | Alpha’s Verdict |
---|---|
Legit & Fairness | It is a legitimate KGC-licensed online casino whose games are audited for fairness by eCOGRA. |
Deposits & Withdrawals | Various fiat and crypto options are available with quick deposit processing. However, the 2-day pending time for withdrawals and processing fees on Bank Transfers seems too much. |
Customer Support | Overall, the customer support is efficient, especially with the quick response offered through live chat. However, the live chatbot can sometimes be annoying, and the 48-hour response time for email support is too long. |
Product Rating | The game diversity is impressive, and the casino lobby is well-arranged. However, with Microgaming being the sole software provider, there isn’t much dynamism offered. |
Reputation | Numerous positive player reviews support the fact that the casino is reputable. |
We find several aspects of the casino impressive. Its diverse array of games means that players won’t be restricted to only one type of game. Also, Casino Action accepts various payment methods, making it easy for players to deposit and withdraw winnings.
However, there are aspects we want the casino to improve. For example, the unavailability of a mobile app can cause some players not to enjoy a personalized mobile gaming experience. The site’s not-too-impressive graphics interface is also boring and needs to be modernized.
Final Recommendations
Overall, Casino Action is a decent online casino for any kind of player who enjoys Microgaming games. This is because it has some pretty impressive features like a diverse game catalog, multiple support options, numerous payment methods, etc. But as usual, ensure you do your own checks to know if the casino fits your preference.
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
750 | 264 | 2008 | $/€10 | $/€16000 | 2 days | 24/7 | |
9000 | 1148 | 2021 | $/€10 | $/€50000 | 2-3 days | 24/7 | |
4350 | 60 | 2023 | $/€10 | $/€30000 | 2 days | 24/7 | |
4180 | 381 | 2021 | $/€5 | $/€10000 | 2 days | 24/7 | |
6445 | 301 | 2020 | $/€20 | $/€15000 | 3 days | 24/7 | |
707 | 270 | 2000 | $/€10 | $/€16000 | 2 days | 24/7 |
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Read ReviewBlack Lion Casino has a wide variety of slot games. With over 8500 games to choose from, all from the best providers such as NetEnd, Pragmatic, Hacksaw Gaming, Microgaming and more, it is a destination for all types of players. The minimum deposit required is only $/€20, which is a reasonable amount that allows most players to test the casino with minimal investment. The casino also offers more than 500 live dealer games, which adds to the diversity of games available. Black Lion Casino has a VIP programme that awards free spins, cashback, and weekly bonuses, which further enhances the user experience and engagement.
Read ReviewCategory | Trending |
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Casino Rewards | Top 20 |
At CasinoAlpha, our evaluation process for Casino Action is both thorough and transparent ensuring that our readers have access to a reliable and comprehensive review. Casino Action is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of 7.3 out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Casino Action. thereby ensuring the ongoing relevance and trustworthiness of our evaluations for our players.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 2 Hours |
Review Duration | 63 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Jun 2024 |
Updated Date | Sep 2024 |