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Jackpot Village Casino User Reviews
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Jackpot Village Casino Review
Legit & Fairness 9.0/10 |
Payment Methods 6.6/10 |
Product Rating 10.0/10 |
Customer Support 9.0/10 |
Reputation 9.2/10 |
Jackpot Village Casino Overview
Min deposit | £20 |
Max cashout | £100000 |
Payout time | 2 days |
Game types | Video Poker, Table games + 17 more |
Slot Games | 2631 |
Live Games | 94 |
Vip program | Cashback, Exclusive bonuses + 2 more |
Website Language | English |
Customer Support Language | English |
Jackpot Village Casino: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 12 Options |
This casino will redirect you to its Responsible gaming page upon registration. From there or your account, you are able to:
- Impose self-limits on deposits;
- Set up reality checks;
- Learn more about addictive behaviours – the site contains a self-assessment test, helpful advice, and links to reputable institutions in this domain.
Another permanent mechanic is the autoplay restriction. Each slot has it, and it limits your:
- Rounds;
- Wagers;
- Losses.
If these means are not enough
Try taking a break or even excluding yourself. Breaks last between 24 hours and six weeks, whereas self-exclusion is in the six months – five years range. Taking a cool-off period means your account will resume normally at this timeframe’s end. Exclusion, however, is stricter:
- The website will cut you off from marketing communications, so you will not hear any news or receive Jackpot Village promo codes;
- It will not notify you when this period ends;
- Should you wish to reopen your account, you must contact support. The representatives will demand additional verification and give you 24 hours to think over your decision.
Jackpot Village Casino: Payment Methods
Min deposit | £20 |
Min. Withdrawal | £20 |
Max cashout | £100000 |
Payout time | 2 days |
Currencies | GBP |
The casino has payment methods from several categories:
- Debit cards;
- E-wallets, including Britain’s favourite PayPal;
- Bank Transfer.
Jackpot Village UK runs on a source-to-source basis. As such, all withdrawals must go to the same card you used for depositing. Although payouts are unlimited, you must remember several rules before requesting one:
- The team must verify your account before deeming it legitimate;
- You shall not have any active Jackpot Village promo codes when you make your demand;
- Your cash balance must go through wagering at least once; otherwise, additional checks are due.
Should you tick all the boxes, your transaction will take two days to process. Then, each payment institution will apply a timeframe – generally, no more than three days.
Jackpot Village Casino Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Average (6-10 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email support@jackpotvillage.com |
The site’s support system features 24/7 live chat and email. Having both communications available at all times is a plus in our Jackpot Village review. Moreover, we tested these claims and found them to be true. The agents are always there, and the waiting time is remarkably short – under one minute. Plus, you connect directly to a human representative, not a chatbot.
The chat’s functions
All agents received training to conduct summary verifications when they interacted with you. They will ask for:
- Complete name;
- Full residence;
- Email address or username.
To make this process quicker for you, they propose setting up a four-digit PIN. On your subsequent conversations, you can only disclose to PIN to pass verification. The reps also have extensive account management and maintenance knowledge, Jackpot Village bonus codes, and responsible gambling resources. However, their answers on banking transactions might not always be complete, with several agents even admitting that they lack sufficient information.
Jackpot Village Casino’s Reputation
Licenses MGA, UK Gambling Commission |
Online Since 2019 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
UK Gambling Commission - 52894 | |
MGA - MGA/B2C/370/2017 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
This online gambling site is a White Hat Gaming Limited white label. This term signifies that although a different company owns the website, White Hat provided its platform and licencing authorities. In this case, it also manages the site’s functioning.
Meet the company
The white label provider has been in the iGaming business since 2012, making it an experience B2B provider. The abbreviation refers to ‘business-to-business’ – most casino websites under the company’s tutelage belong to other firms, with this operator only ensuring platform creation and licences. The server contains:
- In-house cashier for banking transactions;
- Customer service chat window and email address;
- Games from developers who supply White Hat’s brands;
- The UKGC’s and Malta Gaming Authority’s seals of approval.
Financially, the company has accrued over $44 million in sales revenue. Alongside all its characteristics, its financial success is a plus in our Jackpot Village review because high resources may also result in frequent updates and ways to improve the platforms.
Jackpot Village Casino Summary
Jackpot Village Casino has a user-friendly experience with multiple filters, an intuitive search bar, and 24/7 support, along with no withdrawal limits and PIN-based identity verification. However, the two-day withdrawal time, lack of phone support, and occasional vague responses from agents may detract from the overall experience.
What Sets Jackpot Village Casino Apart From Its Competitors?
Jackpot Village Casino sets itself apart with its seamless mobile experience and a unique loyalty program, which includes regular tournaments and yearly cash prize giveaways, providing added value and excitement for its usersâ.
Pros
- Multiple filters, including a software provider list;
- The intuitive search bar lets you look for developers, too;
- PIN-based identity verification with agents;
- 24/7 support teams;
- Non-members can receive assistance;
- No withdrawal limits;
- 10-day valability for spins;
- Automatic session timeouts.
Cons
- Two-day-long withdrawal time;
- No phone assistance;
- Agents might give vague answers.
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Compare Jackpot Village Casino with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
2631 | 94 | 2019 | £20 | £100000 | 2 days | 24/7 | |
890 | 60 | 2018 | £10 | £100000 | 3 days | 24/7 | |
1400 | 30 | 2019 | £10 | £1000000 | 2 days | No | |
1100 | 30 | 2018 | £10 | £1000000 | 3 days | Not 24/7 | |
400 | 200 | 2000 | £10 | £16000 | 2 days | 24/7 | |
890 | 65 | 2018 | £10 | £100000 | 2-3 days | 24/7 |
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Read ReviewJackpot Village Casino’s Rankings Across Our Categories
Category | Trending |
---|---|
Neosurf Casinos | Top 10 |
Skrill | Top 20 |
Jackpot Village Casino Review Methodology
Review | Details |
---|---|
Reviewer | Anca Iamandi |
CasinoAlpha Rating | |
Test Duration | 8 Hours |
Review Duration | 63 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Oct 2021 |
Updated Date | Sep 2024 |