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Jackpotjoy Casino User Reviews
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Jackpotjoy Casino Review
Legit & Fairness 10.0/10 |
Payment Methods 8.0/10 |
Product Rating 10.0/10 |
Customer Support 10.0/10 |
Reputation 10.0/10 |
Jackpotjoy Casino Overview
Min deposit | £10 |
Max cashout | £100000 |
Payout time | 1 day |
Game types | Roulette, Baccarat, Slots+ 15 more |
Slot Games | 750 |
Live Games | 65 |
Vip program | No Vip |
Languages Website | English |
Payment methods | Visa, MasterCard, Apple Pay+ 2 more |
Jackpotjoy Casino: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 12 Options |
Our review team of experts came to a conclusion that JackpotJoy Casino is protected by advanced security, which will keep all players’ data and each transaction safe and secure. JackpotJoy Casino Safety Features:
- SSL Encryption: This casino utilizes SSL encryption for every single transit of data for protecting any kind of player information from third parties with malicious intent.
- Firewall Protection: The mechanism of firewalls protects your information so it does not leak out of the casino’s database.
Overall Security Verdict: Anca Iamandi, one of our CasinoAlpha authors found out that JackpotJoy Casino offers provable safety features that assure players that their data is protected. Fairness of Games
Aspect | Details | Verdict |
---|---|---|
RNG Certification | The software providers the casino uses are certified to have RNG based outcomes. | Fair |
Game Audits | Game audits are done consistently to ensure that they are truly random. | Fair |
Responsible Gambling CasinoAlpha found out that players are protected from the danger of gambling addiction by the responsible gambling tools available on JackpotJoy Casino. Tools Available:
- Deposit Limits: Set daily, weekly, or monthly limits to control spending.
- Loss Limits: Limit the amount you lose each session.
- Session Limits: Restrict the duration of gaming sessions.
- Self-Exclusion: Permanently closes your account.
Support Resources:
- Links to Support Organizations: Access to GamCare, Gambling Therapy, and BeGambleAware for additional support.
- Helpline: 24/7 support via a dedicated helpline for problem gambling assistance.
Responsible Gambling Verdict: Although JackpotJoy Casino offers only the necessary responsible gambling tools, we appreciate the presence of the links to support organizations as they tend to be the most helpful when it comes to advanced addiction.
Jackpotjoy Casino: Payment Methods
Min deposit 10 $/€ |
Min. Withdrawal 10 $/€ |
Max cashout 100000 $/€ |
Payout time 1 days |
Currencies
Deposit Process Verdict
- Ease of Use: Our team of experts deposited £10 in JackpotJoy Casino and noticed that it is intuitive. Even the newest players can deposit using this method.
- Limits: The minimum deposit amount is £10, thus fitting into the cadre of low minimum deposit, which means it will be accessible for any kind of player.
- Deposit Methods: Many popular deposit options are offered, including debit cards such as Visa and Mastercard, plus one of the most popular electronic wallet options used in the UK, the PayPal option.
- Fees: JackpotJoy Casino does not have any deposit fees.
Deposit Verdict: Our reviewing team thinks that JackpotJoy Casino provides an easy deposit process along with several good options to fund your account. We didn’t experience any problems when depositing to our account.
Withdrawal Process Verdict
- Limits: The minimum withdrawal amount is £10, which meets the average standard of most online casinos. Maximum withdrawal limits are high. Still, the withdrawals of high value may require additional verification.
- Withdrawal Options: These are available with the same methods as deposit, including debit cards and PayPal. This is good cohesion and makes withdrawals quite easy.
- Fees: There are no fees associated with JackpotJoy in terms of withdrawals, which is great for players who are ultimately trying to make money.
- Payout Times: E-wallets via PayPal take 24 hrs, which to us seemed efficient enough. Debit cards take 2 to 5 business days, which is the general time estimate.
- Withdrawal Process: Generally, the process was easy; however, one-time withdrawals involve account verification, adding an additional 24 hours to our payout time. This is a one-time security measure.
Withdrawal Verdict: JackpotJoy Casino features trustworthy withdrawals, with reasonable payout times, and free of charge. Even though the verification process may take some time for the first withdrawal, it enhances the security aspect as well.
Jackpotjoy Casino Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Average (6-10 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email support@jackpotjoy.com |
Language Options
Effective customer support is essential for a positive gaming experience. We reviewed JackpotJoy Casino’s support services extensively.
- Response Time & Quality: The response times were fast. Using live chat, they connected us to an agent in under a minute, and our questions were answered professionally and thoroughly.
- Availability: Support is always available 24/7, enabling players to seek support anytime, any day. Such support ensures problems that need urgent solutions are handled on time.
- Live Chat Interaction: Our live chat sessions were positive. The agents were knowledgeable and courteous, providing clear answers to our questions about bonus terms and withdrawal processes.
- Email Interaction: We sent an email query and received a detailed response within 6 hours. While not instantaneous, the reply was comprehensive and addressed all our concerns.
- Overall Verdict: JackpotJoy Casino’s customer support is reliable and efficient. We appreciated the professionalism and helpfulness of the support team during our interactions.
What We Recommend JackpotJoy Casino to Improve
While the customer support is commendable, adding a phone support option could enhance the player experience. Some players prefer speaking directly to a representative, especially when dealing with complex issues, and the presence of a phone support would’ve attracted a higher rating in this review.
Jackpotjoy Casino’s Reputation
Licenses UK Gambling Commission, Gibraltar Regulatory Authority |
Online Since 2002 |
Third Party Reviews Poor |
Gambling Products 4 |
Licenses
UK Gambling Commission - 38905 | |
Gibraltar Regulatory Authority - RGL No. 46 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
A casino’s reputation speaks volumes about its general reliability and player satisfaction. JackpotJoy Casino has been on the market since 2002 and has acquired a large following of players in Great Britain.
- User Reviews: Generally, there are positive comments about the site. Consumers praise how friendly the community atmosphere is, especially in bingo rooms, and how fun gaming is here. Players complain about the time taken for a withdrawal and would like more promotional offers.
- Industry Recognition: JackpotJoy has received industry recognition for its services, such as the award for Best Bingo Operator. These recognitions also reflect its standing in the online gaming industry.
- Alpha’s Verdict: Its long-time presence in the market and the good feedback from users show JackpotJoy Casino’s credibility. Though there are certain aspects where it needs to improve, players enjoy this casino overall. You will find, on our casino groups selection companies which offer casinos similar to this.
Jackpotjoy Casino Top 3 Alternatives
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Pros
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- Mobile adapted
- Skrill casino
Cons
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- Above-average response time from the support team
Verdict
Gala Bingo lets players explore over 900 slots powered by more than 20 different providers while holding popular titles such as Starburst, Gates of Olympus and others. This casino offers everything a good online casino would, such as a low minimum deposit of £5, 8 different payment methods as well as no maximum cashout limit. On top of that, the casino has apps for both iOS and Android.
Playsunny Casino
Pros
- Low minimum deposit of £10
- 8 different payment methods
- More than 1450 slots
- No limit on cashout
- Fast registration process
- All types of slots available
Cons
- £25 minimum cashout is high
- Up to 2 days cashout is slow
- Only 30 live games available
- £5000 maximum deposit limit is low
- PayPal is not available
Verdict
With a collection of over 1450 slots, provided by developers such as Pragmatic Play, Microgaming and others, PlaySunny Casino ensures a diverse gaming experience. On top of that, the casino offers 8 different payment methods such as Paysafecard, Visa and others, with a proven enhanced safety. Keep in mind that there is a low minimum deposit limit of £10 enforced, which means that you will be able test this casino with low spending.
Foxy Games Casino
Pros
- Over 100 live games
- Over 30 different providers including NetEnt and others
- Low minimum withdrawal of £5
- No limit on maximum cashout
Cons
- Slow cashout that takes up to 2 days
- £5000 maximum deposit limit is low
- Boku and Pay by phone are not available
Verdict
There are over 1000 slots powered by NetEnt, Microgaming and other popular providers available at Foxy Games Casino, which surpasses the industry average. Moreover, this casino offers over 100 live games with inclusive betting limits, which offer the minimum of £0.10 and maximum of £10000, making it suited for all gambling budgets. On top of that, we can see that this casino is safe, due to the MGA license available besides the mandatory UKGC.
Read ReviewJackpotjoy Casino Summary
Pros
- Extensive Game Variety: A wide selection of over 1000 slots and bingo games caters to diverse player interests.
- User-Friendly Interface: The platform is intuitive, making navigation and game selection effortless.
- Strong Security Measures: Advanced encryption and protective technologies ensure a safe gaming environment.
- Effective Responsible Gambling Tools: Comprehensive features support players in managing their gaming habits responsibly.
- Dedicated Mobile App: Offers convenience and flexibility for players who prefer gaming on the go.
Cons
- Limited Live Dealer Games: The live casino section could be expanded to include more game varieties.
- No Telephone Support: Adding a phone support option would provide an additional layer of customer service.
- Lack of a Structured VIP Programme: Introducing a tiered VIP system with exclusive benefits would enhance player loyalty.
Compare Jackpotjoy Casino with Other Top UK Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
750 | 65 | 2002 | £10 | £100000 | 1 day | 24/7 | |
3786 | 130 | 2017 | £5 | £7000 | 1-2 days | No | |
700 | 0 | 2020 | £10 | £1000000 | 2 days | Not 24/7 | |
3000 | 0 | 2014 | £10 | £50000 | 2-3 days | 24/7 | |
1000 | 205 | 2015 | £10 | £100000 | 2 days | 24/7 | |
700 | 0 | 2024 | £10 | £100000 | 1-2 days | 24/7 |
Jackpotjoy Casino Review Methodology
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 11 Hours |
Review Duration | 10 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Feb 2024 |
Updated Date | Jan 2025 |
Jackpotjoy Casino’s Rankings Across Our Categories
Category | Trending |
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Android Casinos | Top 20 |
JackpotJoy Casino Sister Sites | Top 5 |
iOS Casinos | Top 20 |
Monopoly Casino Sister Sites | Top 5 |
Casushi Casino Sister Sites | Top 5 |
Online Casinos | Top 20 |
Mastercard Casinos | Top 10 |
Gamesys Casinos | Top 5 |
No Wagering | Top 20 |
Fast Withdrawal | Top 10 |