Pending Withdrawal Restriction | A limit that blocks bonus claiming when there’s an ongoing withdrawal request. | Bonuses cannot be claimed if there’s a pending withdrawal, and once processed, the offer won’t be available again. |
Quick Deposit Limitation | Bonus claiming restrictions when using fast deposit options. | Promotional bonuses won’t automatically apply if depositing via ‘Quick deposit’ or ‘In-Game’ options. Contact support for assistance if eligible. |
Closed Promotion Pop-up | If a player closes a promotional pop-up, the offer won’t be reactivated. | Once closed, the bonus claim won’t be available again until a new offer is received. |
Inactivity Clause | Conditions that affect bonuses after a period of inactivity on the account. | All bonus balances and pending promotions are removed if the account is inactive for over 7 days. |
Bonus Conversion Wagering | The requirement to bet a bonus a certain number of times before it becomes real cash. | A 65x wagering requirement applies to bonus wins. Attempting withdrawal before meeting the requirement cancels your bonus. |
Withdrawal Limit on Bonus Winnings | Cap on the maximum amount of bonus winnings that can be converted to cash. | Accounts with deposits can convert bonus winnings up to the lifetime deposit total (up to £250); for no-deposit accounts, the cap is £50. |
Wagering Source Tracking | Identifies which balance (real or bonus) winnings are credited to based on wager source. | Mixed wagers split winnings proportionally; for instance, a £10 win from a 50-50 real and bonus wager credits £5 to each. |
Excluded Games | Games that do not count towards fulfilling the bonus wagering requirement. | Blackjack, Roulette, and progressive jackpot slots do not contribute to the wagering requirement, nor do bingo and live casino games. |