Latest Grace Media Casinos

We aim to equip you with the information you need to make informed decisions about all Grace Media casinos and enhance your gaming experience and our team of experts will deliver this information to you in a simple and easy-to-understand way!

  • #1

    Slots Rush Casino

    FIRST DEPOSIT UP TO 50 FREE SPINS
    Pros
    • UKGC and GRA licenses
    • VIP Program
    • SSL Encryption
    • Compatible with PayPal
    Cons
    • No mobile apps
    • 2 days payout time
    New customers only. First deposit only. Min deposit £10. Max 50 bonus spins on selected slots only. 30x wagering. 4x max bonus conversion - T&C Apply, 18+
  • #2

    SlotStrike Casino

    UP TO 100 NO WAGERING SPINS
    Code: STAR100 Copied !
    Pros
    • £10 minimum cashout is low
    • No maximum cash-out limit
    • Over 50 live games available
    • PayPal and Boku are available
    Cons
    • Paysafecard and Pay by phone not available
    • Withdrawals can take up to 3 days to be completed

    Our verdict

    Slot Strike is a £10 low minimum deposit casino with a balanced games selection, even though the numbers are not high when compared to other top UK online casino options. There are 400 slots available, including popular progressive jackpot titles. The numbers could be higher, but there’s still good diversity for knowledgeable players. The live games section also covers the basics very well, and Slot Strike has a dedicated Bingo and Table games section. The website is easy to navigate and very well-organised, and we appreciate the browsing speed on mobile and the option to download a dedicated Android app. Key Elements:’

    • Low minimum deposit
    • Good games diversity
    • Android app available

    Read review
    £10 Min. Deposit and Wager. 10 Free Spins will be allocated for every £10 increment deposited. Bonus valid 48 hours from receipt. Max conversion: £100. Withdrawal requests void all active/pending bonuses. Excludes Skrill and Neteller deposits. Offer limited to new players making their first deposit at the casino limited to one offer per household. - T&C Apply, 18+
  • #3

    O'Reels Casino

    100% UP TO £25

    Pros
    • Over 1000 slots from numerous UK suppliers.
    • The accessibility of the platform on multiple devices.
    • Live Chat is designed for 24/7 support.
    • Popular payment methods are available.
    • Several responsible tools guarantee the player's safety.
    • A loyalty program for dedicated and active members.
    Cons
    • Documents are verified in 72 hours for the KYC procedure.
    • No desktop, Android, or iOS app is available.
    • It lacks a phone number for support.
    • Withdrawals requests are review in 3 working days.

    Our verdict

    O’Reels Casino has long been a notable name, especially for its impressive slots collection. With over 1100 games from leading providers like Microgaming, Evolution Gaming, and Skywind, it’s a hit among UK players. The live dealer section, while not as extensive as the slots, still offers a good selection of live Roulette and Blackjack rooms. The casino is particularly user-friendly with its £10 minimum deposit and an exceptionally low £1 minimum withdrawal, making it accessible for various budgets. O’Reels Casino also stands out for its compatibility with mobile gaming, offering apps for both Android and iOS. This makes it an ideal choice for low budget players who prefer gaming on the move. Key Elements:’

    • Low minimum deposit and withdrawal limits
    • Most games popular in the UK are available
    • iOS and Android dedicated apps

    Read review
    New players making their first two deposits only. Min deposit £20. First deposit: 100% bonus match, max £25 bonus. Bonus can be used on slot games only. Second deposit: Max 50 bonus spins on Big Bass Bonanza. Both: 35x wagering. Max £100 conversion. 18+. Full T&C’s apply. - T&C Apply, 18+
  • #4

    Slotty Slots Casino

    7.9Fair
    UP TO 100 WAGER-FREE SPINS
    Code: SPLASH100 Copied !
    Pros
    • No wagering on bonuses
    • No cashout limits
    • Includes Evolution and NetEnt games
    Cons
    • £50 minimum deposit on bonuses
    • Boku has a 15% transaction fee

    Our verdict

    Despite Slotty Slots being a good choice when it comes to payments and betting limits, the casino lacks in games, live casino, to be more exact. There are only 50 live games, so high-rollers who like diversity will most likely feel disappointed here. As our experts have noticed, the betting limits for the live games available are still high, though the number of lobbies is still a flaw. The 600 slots the website carries cannot be played in demo mode, which is another drawback. Key Elements:

    • No cashout limits
    • Accepts Boku payments
    • Fast KYC process
    Read review
    £10 Min. Deposit and Wager. 10 Free Spins will be allocated for every £10 increment deposited. Bonus valid 48 hours from receipt. Max conversion: £100. Withdrawal requests void all active/pending bonuses. Excludes Skrill and Neteller deposits. Offer limited to new players making their first deposit at the casino limited to one offer per household. - T&C Apply, 18+
  • #5

    333 Casino

    7.6Fair
    100% UP TO £100 + 100 FREE SPINS
    Pros
    • No minimum withdrawal limit
    • Lowest deposit casino with a £10 minimum deposit
    • No limit on maximum cashout
    • Over 30 providers available
    Cons
    • No live games available
    • Boku, Paysafecard and Pay by phone are not available

    Our verdict

    We consider 333 Casino a great place to start playing if you’re new to online casinos, as you get to deposit a minimum of £10, which is a low value that will enable you to experiment with little financial risks. The platform offers over 800 different slots powered by some of the most important providers of the industry, such as NetEnt, Pragmatic Play and others. Key elements

    • £10 minimum deposit is low
    • Over 40 different providers
    • UKGC and GRA
    Read review
    First 3 deposit only. Min deposit £10. Max total bonus £500 & 150 spins. 30x wagering(dep+bonus). 30x on spins, 4x conversion, bonus and spins valid on selected slots. Full T&Cs apply. - T&C Apply, 18+
  • #6

    Hot Streak Casino

    DEPOSIT £20 GET 100 WAGER-FREE SPINS
    Code: BASS20 Copied !
    Pros
    • One-day KYC processing time.
    • 15+ casino games providers.
    • New casino from established brand
    Cons
    • No phone support.
    • No Table Games or Live Games.

    Our verdict

    Our team evaluated Hot Streak Casino, testing all their features and game types. Overall, we’ve noted the low minimum deposit of £10, their well-organised slots catalogue and the various responsible gaming tools available to the users. When it comes to online payments, Hot Streak implemented Trustly, PayPal and classic credit cards – the options are limited, but they’re among the most popular out there. Key Elements:’

    • 680 Classic, Jackpots and Progressive slots
    • No live game options
    • Low minimum deposit
    Read review
    First deposit only. Min deposit and stake £20 on slots only. Promo code BASS20 required. Max 100 cash spins. Max one claim during promo period. Spins valid on Big Bass Bonanza. Total spin winnings capped at £200 per claim. - T&C Apply, 18+
  • Bonus Email

    Only by email

    9.5 Alpha Rating

    Get 100 Free Spins No Deposit

    This offer can only be claimed by subscribing.

    We keep your email private. It's only used to send promotions. Subscribing means you agree to receive them.

  • #7

    Cosmic Spins Casino

    9.1Excellent
    100% UP TO £100 + 100 BONUS SPINS ON STARBURST
    Pros
    • No cashout limits
    • Accepts Skrill, Neteller and PayPal
    • No fees for transactions
    Cons
    • No loyalty system
    • No live dealer games

    Our verdict

    Cosmic Spins Casino ensures a rewarding gaming experience with swift registration and 24/7 live chat support for responsive customer service. Although lacking a VIP program, the combination of quick registration, constant support, and mobile optimization provides substantial value, creating a straightforward and accessible gaming environment. Notably, the £20 minimum cashout adds flexibility for efficient fund management by players. Key Elements:

    • £10 minimum deposit
    • No cashout limits
    • 6 payment methods
    • 2-day cashout time
    Read review
    First deposit only. Min deposit £10. 100% Bonus Match on 1st deposit, max £100 bonus; 100 bonus spins on Starburst. 40x wagering(dep+bonus). 40x on spins, 4x conversion, bonus valid on selected slots - T&C Apply, 18+
  • #8

    Fortune Mobile Casino

    9.4Excellent
    100% UP TO £100 + 100 FREE SPINS
    Pros
    • No limits on withdrawals
    • 24/7 support through phone, live chat and email
    • Plenty responsible gaming tools
    Cons
    • Few live dealer games
    • No blackjack tables

    Our verdict

    Our team considers that Fortune Mobile Casino is a great place to start playing if you’re a new slot enjoyer, as you get to deposit a minimum of £10, which is a low value that will enable you to experiment without needing to pay much. This casino offers over 800 different slots powered by some of the most important providers of the industry, such as NetEnt, Pragmatic Play and others. Also, remember that there is no maximum cashout limit set in place and the payout time is completed within a day, which will help new players by giving them nothing to worry about when they enter the withdrawal section. Key elements

    • £10 minimum deposit is low
    • Over 30 different providers
    • New casino released in 2019
    Read review
    #Ad | 18+ | Begambleaware.org | New players only, First 3 deposits only. Min deposit £10. Max total bonus £500 and 150 spins. 30x wagering (dep + bonus). 30x on spins, 4x conversion, bonus, and spins valid on selected slots. T&Cs apply. - T&C Apply, 18+
  • #9

    Vegas Wins Casino

    100% UP TO £100 + 100 FREE SPINS
    Pros
    • No maximum cashout limits
    • Android app available
    • Includes a VIP program
    Cons
    • Long 5-day payout process
    • Low number of live games

    Our verdict

    Vegas Wins Casino offers several features worthy of mentioning, including no maximum cashout limits, an Android app, and a rewarding VIP program. However, the 5-day payout process can be slow, and the selection of live games is limited. Despite these drawbacks, the casino’s benefits make it a compelling choice for many players. With its robust offerings, Vegas Wins Casino ensures an enjoyable and rewarding gaming experience. Key Elements:

    • Top Android casino app
    • No cashout limits
    • £10 minimum deposit casino
    #Ad | 18+ | Begambleaware.org | New players only, First 3 deposits only. Min deposit £10. Max total bonus £500 and 150 spins. 30x wagering (dep + bonus). 30x on spins, 4x conversion, bonus and spins valid on selected slots - T&C Apply, 18+
  • #10

    Mango Spins Casino

    10% CASHBACK
    Pros
    • Low minimum deposit of £10
    • Has mobile apps
    • No limit maximum withdrawal
    • Fast KYC
    Cons
    • Slow 3 days cashout
    • Only 4 payment methods available

    Our verdict

    Highly recommended for new players, Mango Spins Casino offers you some of the most popular games that will introduce any newbie to the biggest names of the industry, such as NetEnt, Pragmatic Play, Microgaming and others. Also, the fact that the minimum deposit value of £10 is low, makes it even easier for new slot players to test out the games of the casino without major financial risks. Key Elements

    • More than 30 providers
    • No maximum cashout limit
    • Has mobile apps
    • Is SSL Encrypted
    New customers making their first deposit only. Min deposit £50. 10% cashback on any net slot losses only (Min £10). Cashback based on losses from first deposit only. Cashback credited within 3 days from first deposit made. Min £1 cashbacks, max £200 cashback. - T&C Apply, 18+
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Compare the Best Grace Media Casinos – December 2024

#CasinoBonusYear LaunchedProductsSlotsCasino Rating
1
Slots Rush Casino LogoSlots Rush Casino
First Deposit Up to 50 Free Spins 2019Online Casino, Bingo, Poker800
2
SlotStrike Casino LogoSlotStrike Casino
Up to 100 No Wagering Spins 2018Online Casino, Betting, Bingo650
3
O'Reels Casino LogoO'Reels Casino
100% Up To £25 2017Online Casino, Bingo, Poker900
4
Slotty Slots Casino LogoSlotty Slots Casino
Up to 100 Wager-Free Spins 2019Online Casino, Poker800
7.9
5
333 Casino Logo333 Casino
100% up to £100 + 100 Free Spins 2018Online Casino, Bingo800
7.6
6
Hot Streak Casino LogoHot Streak Casino
Deposit £20 Get 100 Wager-Free Spins 2022Online Casino, Poker2031
7
Cosmic Spins Casino LogoCosmic Spins Casino
100% up to £100 + 100 Bonus Spins on Starburst 2019Online Casino643
9.1
8
Fortune Mobile Casino LogoFortune Mobile Casino
100% Up To £100 + 100 Free Spins 2019Online Casino, Bingo, Poker800
9.4
9
Vegas Wins Casino LogoVegas Wins Casino
100% Up To £100 + 100 Free Spins 2014Online Casino, Bingo246
10
Mango Spins Casino LogoMango Spins Casino
10% CASHBACK2022Online Casino, Bingo, Poker800

Quick Reviews of Grace Media Casinos

Jackpots Mobile Casino – Best Overall Grace Media Casino

Mango-Spins-Best-Grace-Media-Casino-for-Slot-Players Among the list of our 9 best Grace Media Casinos, this online gaming brand easily ranks as our top pick. It also comes as no surprise that it features as one of our best online slots sites in the UK. Pros

  • Over 600 slots available
  • Good selection of live casino games (50)
  • Welcome bonus up to £500 on the first 3 deposits
  • Favourable wagering requirement on first deposit offer: 30x wagering
  • Impressive games selection featuring over 10 categories, including Bingo
  • Customer support available 24/7

Cons

  • No iOS or Desktop app available
  • KYC verification could take as long as 3 days
  • Limited banking options

Casino Alpha’s Verdict While the casino falls short in terms of its long wait time for KYC verification and limited banking options, it offer more than enough to ensure a smooth casino gaming experience. Considering the attractive bonus offer for new players, the flexible wagering requirements and good games selection, it’s clear why this site ranks top on our list of Grace Media casinos.

Slotty Slots Casino – Grace Media Casino with the Highest Number of Payment Methods

Slotty Slots Casino- Grace Media Casino with the Highest Payment Methods Ranking second on our list of best Grace Media Limited casinos is Slotty Slots. Pros

  • Slots selection exceeds the industry standard of 500
  • Over 10 payment methods available including Skrill, Neteller and Boku
  • ‘Availability of two unique welcome bonuses for UK players
  • The casino’s games selection features the best providers in the industry

‘Cons

  • The overall design of the website could be improved
  • Excessive charges on withdrawals below £30

Casino Alpha Verdict What this casino lacks in sleek design, it makes up for with its extensive payment methods and enticing welcome bonuses (including spins on selected slots). Also, the games selection offers a good variety of options from top developers in the industry, which makes one of the best Grace Media casinos. Find out the best low minimum deposit casinos on our complete selection if you’re looking for a casino that allows you to test it with almost no financial risk.

333 Casino – Best Grace Media Casino for Live Dealer Games

333-Casino-Best-Grace-Media-Ltd-Casino-for-Live-Dealer-Games Among the top ranked Grace Media Casinos, this casino stands out for the variety of live dealer games represented. Pros’

  • Over 200 live dealer games available
  • Welcome bonus of up to £100 and 100 bonus spins on first deposit
  • Sleek user interface
  • Great selection of slots (over 1300)

Cons

  • Unavailability of no deposit bonuses
  • Slow withdrawal processing time

Casino Alpha Verdict Considering the variety featured in its selection, 333 Casino proves itself as the perfect destination for live dealer games and slots enthusiasts. Despite its slow withdrawal processing time, the casino offers an exciting welcome bonus and easy-to-navigate, attractive user interface guaranteed to give players a satisfying Grace Media casino experience.

Mango Spins – Best Grace Media Casino for Slot Players

Mango-Spins-Best-Grace-Media-Casino-for-Slot-Players Considering the name of the brand, this casino lives up to expectations with its extensive collection of slots. This sees it ranking top in terms of its slots selection among Grace Media Casinos. Pros

  • Over 1500 slots available
  • Up to 50 bonus spins on first deposit with a 30x wagering requirement
  • Highly responsive live chat
  • Fast withdrawal processing time of 1-2 days

Cons

  • Only 15 live dealer games available
  • 3 payment methods available

Casino Alpha Verdict The limited payment methods and live dealer game options may be a bit disappointing. However, with a wide variety of other games available on the site, its fast withdrawal processing time and generous welcome bonus (including bonus spins on selected slots), playing at this Grace Media casino comes highly recommended. If you’re looking for live games options, you will be able to find the best live casinos from our complete selection.

Slot Strike Casino – Player’s Favorite Grace Media Casino

Slot-Strike-Casino-cashback-best-for-online-slots-&-jackpots This casino easily earns a spot in out top 5 rankings of Grace Media Casinos. Pros

  • Over 500 slots from top game providers
  • Availability of multiple responsible gaming tools
  • Availability of a highly-functioning mobile app for Android users
  • No maximum cash out limit

Cons

  • The games section isn’t well optimised within its categories, making navigation difficult
  • Withdrawals could take up to 3 days

Casino Alpha Verdict If you’re on the lookout for a casino gaming platform that covers the basics like games selection, security, responsible gaming tools and bonuses, Slot Strike Casino meets expectations. However, an improvement on its withdrawal processing time and navigation in the games section could elevate the experience for users.

How We Rate Grace Media’s Casinos

Legit & FairnessLegit & Fairness

We assess a UK online casino’s legitimacy by examining its transparency in terms and conditions, bonus rules, and responsible gaming tools. The casino sites’s T&Cs account for 40% of our rating, focusing on fair and clear rules. Bonus terms also weigh 40%, ensuring the promotional offers are reasonable. The remaining 20% evaluates responsible gaming measures, promoting safe gambling environments.

CaracteristicsRating pecentage
Casino T&C
40%
Bonus T&C
40%
Responsible Gaming
20%

Payment MethodsPayment Methods

Our payment methods rating is based on four factors. The minimum deposit threshold carries 40%, rewarding casinos with low deposit limits. Payout speed accounts for 30%, prioritizing fast withdrawals. Maximum cashout limits contribute 20%, ensuring fair withdrawal caps. Minimum withdrawal requirements make up the final 10%, evaluating the ease of cashing out.

CaracteristicsRating pecentage
Min. Deposit
40%
Min. Withdrawal
10%
Max. Cashout
20%
Payout Time
30%

Customer SupportCustomer Support

We assess the customer support feature by testing its availability and responsiveness. Live chat and 24/7 access account for 20% each, while another 20% evaluates the support agents' response times. The helpfulness and professionalism of the staff also contribute 20%. The FAQ section and email responsiveness contribute 10% each to the final support rating.

CaracteristicsRating pecentage
Live Chat
20%
Live Chat 24/7
20%
Response Time
20%
Helpful Chat
20%
FAQ
10%
Email
10%

Product RatingProduct Rating

Our product rating is based on three factors: game providers, slot games, and live dealer games. Game variety from at least 10 top game providers in the United Kingdom contributes 30%. Slot games, making up 40%, require a selection of over 500 titles. Live dealer games account for 30%, focusing on the quality and variety of at least 15 live dealer games.

CaracteristicsRating pecentage
Game Providers
30%
Slot Games
40%
Live Dealer Games
30%

Casino ReputationCasino Reputation

The UK online casino’s reputation is evaluated primarily through its licensing (40%), with an active UKGC licence being a must to ensure compliance with strict regulatory standards. Third-party reviews from reputable sources contribute 30%, reflecting user trust. The UK casino site's operational history adds 20%, highlighting its reliability. Gambling product variety, including poker and sports betting, accounts for the final 10%.

CaracteristicsRating pecentage
Licence
40%
Online Since
20%
Third-Party Reviews
30%
Gambling Products
10%

Newly Launched Grace Media Casinos in 2024

  • InstaSpin Casino – Launched in 2024
  • Galaxy Spins Casino – Launched in 2023
  • Seven Casino – Launched in 2023
  • Big Wins Casino – Launched in 2022.

This list highlights some of the recently launched white label casinos from Grace Media Casinos. Despite some being less than two years old, these platforms are rapidly growing, partly due to the premium casino experience they provide to new customers.

Types of Bonuses at Grace Media Casinos

Type of Bonus Bonus Description Best Offer
Free Spins A certain number of bonus spins are awarded, to be used on pre-selected slot games 150 free spins by Mango Spins casino
Deposit Match Bonus ‘A specific bonus amount is rewarded based on your first deposit as a new user. It can be used on a range of games ‘Up to £500 welcome bonus by Slots Jungle. Minimum deposit £10

How to Register at Grace Media Casinos

How-to-Register-at-Grace-Media-Casinos Follow the steps below to register as a new user at Grace Media Casinos:

  • Make a choice from our list of Grace Media Casinos
  • Navigate to the home page of the site
  • Click on the Sign Up icon at the top right
  • At the Step 1, enter your details, like name, email, password, date of birth
  • Click on the next step icon and follow through with the instructions for Step 2 and 3
  • Verify your account via the KYC process
  • Start playing (don’t forget to claim to maximum bonus)

Most Famous Slots & Game Providers at Grace Media Casinos

Featuring popular slots and game providers has a way of boosting play time and engagement with casino brands and this is something well practiced by Grace Media Casino sites. Below are some of the most renowned slots you will find: Most-Famous-Slots-&-Game-Providers-at-Grace-Media-Casinos

  • Big Bass Bonanza – Pragmatic Play
  • Big Bass Splash – Pragmatic Play
  • Gonzo’s Quest – NetEnt
  • Book of Dead – Play ‘n Go
  • Aztec Spins – Red Tiger Gaming
  • 88 Lucky Charms – Spinomenal
  • Age of Gods – Playtech.

With Grace Media Casinos, you are assured of an impressive representation of popular slots that will appeal to you. Not to mention the fact that the casinos also tend to have an extensive variety of slots, spanning over 500 titles, which is above the industry average. Also, their sites makes a conscious effort to ensure that top game providers are featured. If you are a slot fan, we recommend you check out our complete slot sites selection, to find the best slot collections and the casinos that offer them.

Top 4 Payment Methods Available at Grace Media Casinos

Top-4-Payment-Methods-Available-at-Grace-Media-Casinos

Payment Method Min. Deposit Max Cashout Processing Time Main Pro Main Con
Mastercard/Visa £10 ‘No limit ‘3 days Readily available across different regions Slow processing time for withdrawals
Paypal ‘£10 ‘No limit ‘1-2 days Faster processing time for withdrawals Extra fees charged on transactions
‘Trustly ‘£20 ‘£10,000 ‘2-3 days No extra fees charged on withdrawals High minimum deposit limit
MuchBetter ‘£20 ‘£15,000 ‘1-3 days Very easy to use High minimum deposit limit

While the payment methods available could vary from one Grace Media casino to another, the ones mentioned above are the top four that you will find across all new casinos and existing ones. Besides these, Grace Media also operates in Amex Casinos as well. These payment methods are easy to use, highly reputable and a staple in most casinos based in the UK. Some of the online casinos that provide those payment methods include Hot Streak Casino, Mango Spins, and Slot Strike.

Regulatory & Security Certifications of Grace Media Casinos

Regulatory-&-Security-Certifications-of-Grace-Media-Casinos Regulations are crucial to put casinos in check to ensure they are observing the best practices in running of their businesses without exposing players to any harm. Below are the main regulatory bodies overseeing the operations of Grace Media Casinos:

  • UK Gambling Commission
  • Gibraltar Gambling Commission

For both bodies, the casinos will be subject to a series of evaluations which includes full assessment, thematic assessment and targeted assessment. By means of testing, these evaluations will look into the operational methods of the casino to determine if they are fit to operate. By reinforcing these checks, these regulatory bodies add a layer of security, preventing players from using fraudulent sites. All of these are geared toward promoting a safe and legal gambling experience for the user.

Responsible Gambling & Ethical Practices at Grace Media

Responsible-Gambling-&-Ethical-Practices Responsible gambling reinforces an obligation on the part of top online casinos to ensure players are at no risk of gambling addiction as they explore the casino’s offerings. This is one area that is prioritised by the Grace team across hundreds of online casinos via the inclusion of helpful tools:

  • Preventing Problem Gambling: At Grace Media Casinos you will find tools like Deposit Limits, Self Exclusion and Reality Checks that help you stay on course with responsible gambling best practices.
  • Supporting at Risk Players:’This is an outlet that users can reach out to in the event they are plunging deep into problem gambling. The customer care agents are trained to handle these issues professionally, helping users at risk to get the help that they need.
  • Protecting Minors: The brand implements a strict policy that restricts players under the age of 18 from creating an account. It also partners with filtering software like Net Nanny and Cyber Sitter to set parental controls, restricting children from getting access.
  • Ensuring Fair Play: When you check most Grace Media casinos, you will find that they have a stamp from eCORGA. This indicates that their games selection has been tested for fairness and must have passed the test.
  • Safeguarding Player Privacy: The casinos launched by Grace Media are generally SSL-encrypted, ensuring that your data is protected. You are also given more power to control the privacy of your casino account by setting up security tools like 2-factor authentication.

Behind the Scenes: Assessing the Efficiency of Grace Media Casinos Customer Service

The customer support team at Grace Media Casinos is setup to facilitate a premium experience where players can get immediate answers to their questions and concerns. Below are the core channels which are available:

  1. Email support
  2. Live chat
  3. Telephone support
Support Channel Availability Response Time Ease of Use Level of Agent’s Knowledge Solutions Provided Score
Email ‘ 24/7 ‘Fast Very easy to use Professional ‘90%
Live Chat ’24/7 Fast Beginner-friendly Professional ‘95%
Telephone Available at specific times Satisfactory Easy to use Professional ‘85%
Self Help Options Available at specific times Reliable Easy to use Professional ‘85%

Casino Alpha analyses customer support via testing with a casino account. With the account, we explore the different channels to understand the swiftness of response, quality of response and ease, which helps us to give appropriate rating.

Background & Reputation of Grace Media

Category Description
Founding Founded in 2019 in the UK
Key Milestones Acquired Nektan’s B2C arm in 2020 Its Active Win Family won Digital Marketing Company of the Year Surrendered its existing UK Gaming License and rebranding to Grace Media (Gilbratar) Limited in 2022 Grace Media incorporates’ClearStake’s solution in 2024
Headquarters Gilbratar
Brands Hot Streaks Casino, Mango Spins, Slot Strike, etc
Regulatory Licenses Malta Gaming Authority UK Gambling Commission Gilbratar Gaming Authority
Operating Markets United Kingdom and other major European markets
Platforms Proprietary casino platforms
Game Providers Microgaming Play ‘n Go NetEnt Evolution Gaming and over 20 others
Security 256-bit SSL Encryption PCI DSS Compliant ISO/IEC 27001 Certified
Player Base 2+ million registered players
Responsible Gambling Promote GamStop self-exclusion
Awards Best Affiliate program at the Global Gaming Awards

Grace Media Ltd started out in the iGaming industry known as Nektan. The brand which is based in Manchester is now an umbrella entity responsible for over 100 casinos in the industries. The brand’s successes over the years is linked to the quality of management overseeing its operation. Its CEO, Warren Jacobs, is a renowned judge at the Global Gaming Awards and speaks on industry panels.’ The COO, Daniel Brookes, is a seasoned compliance expert. With those two experienced professionals running the company, you know you’re in good hands.

Extra Services at Grace Media Casinos

Besides slots, live dealer and table games, the company also provides other betting services like Bingo and Slingo, which appeals to more experienced players. Overall, we consider that Grace Media casinos offer a complete collection of games and providers which makes them fit for any type of player. Check out our casino groups directory to find out more companies with different services to elevate your gaming experience.

What Users Say About Grace Media Casinos

What-Users-Say-About-Grace-Media-Ltd

  • Game Variety and Quality: From reviews on Reddit and other relevant communities, players seem to be satisfied with the variety of gaming options provided by’Grace Media Casinos. They have positive comments about the quality of the gaming options as they are mostly provided by top gaming developers.
  • Fair Play and RNG: The majority of users agree that Grace Ltd casinos are compliant with the fair gaming policies, as there are barely any complaints about the inability to win (and withdraw).
  • User-Friendly Interface: Players at Grace Media Casinos are in agreement about how smooth and easy to navigate the user interface of the the casinos are. They also appreciate the fast loading time of the online casinos sites.
  • Customer Support: Most of the players also seem to be satisfied with how swift their complaints are attended to, citing the unmatched availability of the support channels of Grace Media Casinos.
  • Mobile Compatibility: Players highlight the seamless mobile compatibility of Grace Media Casinos. However, there appears to be a lack of app availability for iOS devices.

Finding the Right Alternatives to Grace Media Casinos

Criteria Grace Media Casinos Dama NV Gammix Casinos MarketPlay Casinos ‘SkillOnNet Casinos
No. of Casinos ‘100 ’70+ ’20+ ’11+ ’30+
Games Offered Slots, live dealer, table games and bingo Slots, live dealer, table games Table games, slots, live dealer, keno and scratchcards Slots, live dealer, table games Slots, jackpots, table games, live dealer , arcade games and bingo
Mobile Compatibility Optimised for mobile Optimised for mobile Website is optimised for mobile Optimised for mobile Optimised for mobile
Bonuses & Promotions Free spins, deposit match and VIP program ‘Bonuses available for new and existing players ‘Welcome bonuses, free spins and VIP program Free spins, welcome bonus, monthly promotions and VIP program Deposit match welcome bonuses, free spins and bonuses for existing players
Payments 8+ Payment methods Over 10 payment methods ’10+ payment methods ‘7+ payment methods ‘5+
Licensing & Security MGA, UKGC and’Gilbratar Curacao MGA, Kahnawake, and Curacao MGA and UKGC UKGC, MGA, Schleiswig-Holstein
Reputation ‘Solid ‘Solid ‘Strong ‘Strong ‘Solid
Customer Support ’24/7 ’24/7 ’24/7 ’24/7 ’24/7

Pros & Cons of Grace Media Casinos

Pros

  • Operates over 100 casinos
  • Operating under 3 major licenses: Gibraltar Gambling Commission, Malta Gaming Authority and UK Gambling Commission
  • Very attractive welcome bonuses featured across online casinos owned by the operator
  • Favourable wagering requirement for bonus funds
  • Extensive selection of slots and casino games
  • Allowance of a minimum deposit of £10

Cons

  • Limited bonus offers for existing players
  • Limited payment options across the majority of Grace Media Casinos
  • Most of the casinos run by this company do not make room for crypto payment options
  • Unavailability of apps for iOS devices
Authors
Adina Minculescu
AuthorAdina MinculescuSenior Author & Editor at CasinoAlpha

Adina's analytical way of thinking is what gamblers need to understand the casino market. With her expertise in this niche combined with her studies in linguistic typology and hermeneutics, you will get the essential help to make informed financial decisions. Let her be your reliable guide!

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.