Should you claim this bonus?
Our team if experts rate this QueenPlay casino bonus as recommended since it provides players with an overall average value and requirements. The wagering requirements are 35x, which is resonable for a £50 bonus and 75 spins.
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 Legit & Fairness8.0/10 |
 Payment Methods7.8/10 |
 Product Rating9.4/10 |
 Customer Support9.0/10 |
 Reputation9.8/10 |
| Min deposit | £10 |
| Max cashout | £7000 |
| Payout time | 2 days |
| Game types | Roulette, Baccarat + 9 more |
| Slot Games | 3400 |
| Live Games | 230 |
| Vip program | Cashback, Free spins + 9 more |
| Website Language | English |
| Customer Support Language | English , Finnish + 2 more |
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 15 Options |
Creating the Queenplay casino review, we have also learned that the platform was first launched in 2020 by AG Communications Limited, part of Aspire Global International.
Starting in 2005 as an iGaming professional, Aspire Global International Ltd currently has over 300 employees, 60+ iGaming brands, 30+ nationalities, all while operating under 14 jurisdictions.
We consider it important to provide the available responsible gaming tools in our Queenplay casino review to maintain a safe environment and prevent impulsive use of the platform.
A few of these tools will also block any incoming Queenplay promo codes notifications to be sent to your devices, action that can also be done by contacting customer support.
The Responsible Gaming tools are the following:
You will need to contact customer support to set a limit on the session you have or close your account.
Deposits limits, reality checks, transactions and game history are placed under My Account. The other limits or actions can be done from the Responsible Gaming section situated at the website’s bottom.
If one or more of the tools are not working properly or not showing up, contact customer support for further assistance.
Suppose gambling is having a negative impact on your daily life or disrupts your state of mind. In that case, we recommend contacting customer support for a permanent self-exclusion or reaching out to specialised organisations that can provide guidance, support, and help.
| Payment | Min deposit | Max withdrawal |
|---|---|---|
| £10 | N/A |
| £10 | N/A |
| £10 | N/A |
| £10 | N/A |
| £10 | N/A |
| £10 | N/A |
| £10 | N/A |
| £10 | N/A |
| £10 | N/A |
| £10 | N/A |
| Min deposit | £10 |
| Min. Withdrawal | £10 |
| Max cashout | £7000 |
| Payout time | 2 days |
| Currencies | GBP, EUR + 2 more |
When considering making transactions for Queenplay promo codes or just using real funds in-game, press the cashier button on the right upper corner.
The depositing methods to use are Visa, MasterCard, Neteller, PayPal, Paysafecard, and Trustly, among others.
Tips
While in a lobby, click the Cashier button, then on Deposit, choose the payment method and follow the steps.
To place a deposit, place not less than £10, while there is no higher limit unless you set it up. Then you can verify your balance from the box on the right upper corner or My Account section.
To make a withdrawal, go to My Account and choose a suitable payment method. You have the possibility to withdraw not less than £10, but there is no higher limit.
The methods are the same as for depositing, the exception being made by Paysafecard. Since requesting a withdrawal, there is a 48 hours timeframe for the casino to approve it.
Tips
In case you do not want to withdraw anymore, within those 2 days, there is the option to cancel it.
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Extensive |
Email support@Queenplay.com |
The customer support representatives are available by live chat and email, Monday to Sunday, from the dawn of morning until midnight.
They can assist you with some of your queries. However, for faster answers to any question you might have, access the FAQ section placed at the website’s bottom.
Towards understanding the complete user experience for our Queenplay casino review, we contacted customer support via live chat, and the response timeframe is approximately 2 minutes.
The live chat window is placed in the top right corner, in the menu and under My Account by pressing the left bubble with a headset icon.
Tips
Recommendation
We asked for general information about Queenplay promo codes, limits on transactions, and the verification process by contacting live chat support. We can advise you that only some agents can assist you and offer fair customer service and documented answers.
Game Providers 49 |
Slot Games 3400 |
Live Games 230 |
Usability Smooth Performance |
Apps No Apps |
For the Queenplay casino review, we gathered information about the game titles and categories to provide a clear perspective of this aspect.
Additionally, the platform has received a certificate from iTech Labs that ensures the casino’s Random Number Generator indicates statistical randomness.
Tips
The Slots make a total of over 700 titles, such as Golden Glyph, Ted Megaways, Grand Spinn Superpot, and Starburst.
Table games number goes up to more than 25, such as Classic Roulette, Sapphire Roulette Globa and Vegas Strip Blackjack. However, there are no Baccarat titles in this category.
Norsk, French or American Roulette, including titles like Auto Roulette La Partage and Viva Las Vegas, are part of over 30 games from this section.
The 57+ options come in the form of Blackjack VIP A to Z, Blackjack Silver 1 to 7, and Live Blackjack from A to M.
Between the over 20 games, are worth mentioning Baccarat Control Squeeze, Speed Baccarat B, and Salon Privé Baccarat 1 and 2.
To add to our Queenplay casino review, we navigated the platform using various devices, internet connections and browsers to provide the information that might affect your session.
| Device | Internet | Browser |
|---|---|---|
| Lenovo ThinkPad E15 | WIFI | Google Chrome |
| iPhone 12 Pro Max | 4G | Safari |
| Samsung Galaxy Tab S6 | 3G | Mozilla Firefox |
The platform offers an interface dominated by pink and white colours, making it accessible. The casino’s logo is visible on the top middle part of the page.
To its right, find the My Account sections, the funds you currently have, and two buttons, one to deposit and one to contact customer support.
To the left side of the logo, view the game categories, the promotions, and the menu button. If you press it, a list will show up containing the game categories and Queenplay promo codes.
Under these sections, two more familiar categories are present, access to your account and live chat. Beyond them, there is the option to log out.
Tips
When you switch from a desktop browser to your smartphone, notice that the logo is now on the left side and many sections moved on the menu next to it.
From the menu, you will be able to view your balance and make transactions. Beyond this, the menu remains the same.
When you go back to the main page, deposit by pushing the button placed in the right top corner and underneath, choose the game category.
Then, by scrolling, the games are placed similarly for desktop, only adapted to mobile phones.
The app can be downloaded from Google Play Store, needing a size of 3.2M in storage. It was last updated on the 26th of July 2021, having over 100 installs. Moreover, for the app to function correctly, download it on a 5.1 or up Android version.
Licenses MGA, UK Gambling Commission, Swedish Gambling Authority, Irish Betting Licence |
Online Since 2020 |
Third Party Reviews Poor |
Gambling Products 3 |
| MGA - MGA/CRP/148/2007 | |
 | UK Gambling Commission - 039483-R-319409-015 |
| Irish Betting Licence - 1014834 | |
| Swedish Gambling Authority - 18Li7458 |
Online Casino
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Brick & Mortar
Queenplay Casino is recognised for its player-centric approach, particularly in offering no withdrawal limits and comprehensive customer support. While it excels in providing a smooth gaming experience, some issues, such as occasional glitches on responsible gambling pages, have slightly impacted its reputation. Despite these concerns, it remains a reliable option for many online gamers.
Queenplay Casino offers a seamless gaming experience with its fast registration process, a wide variety of games, and an Android app for on-the-go access. The platform supports players with multiple responsible gambling tools and unlimited withdrawals, making it a user-friendly choice. However, areas like the withdrawal process could benefit from improvements, and the lack of a loyalty program may discourage some players.
Pros
Cons
Queenplay Casino distinguishes itself with its commitment to responsible gaming, providing multiple tools to support players in maintaining control over their gaming habits. The availability of an Android app further enhances accessibility, allowing players to enjoy their favorite games anytime, anywhere.
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 3400 | 230 | 2020 | £10 | £7000 | 2 days | 24/7 |
 | 1300 | 48 | 2018 | £10 | £100000 | 3 days | 24/7 |
 | 1200 | 60 | 2015 | £10 | £100000 | 2-3 days | Not 24/7 |
 | 1300 | 37 | 2020 | £10 | £7000 | +3 days | 24/7 |
 | 850 | 140 | 2019 | £20 | £100000 | 2 days | Not 24/7 |
 | 400 | 0 | 2020 | £5 | No limit | 1 day | 24/7 |
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BrightStar Casino offers players the possibility to play over 1800 different slots powered by popular industry developers, such as Pragmatic Play, NetEnt, Microgaming, and others. On top of that, BrightStar also allows players to deposit a low amount of £10, which is fit for every type of gambling budget. Safety is a top priority, and besides the mandatory UKGC license, this casino also offers an MGA license.
King Casino is our was selected for their uniqu games. Despite the casino not having an iOS app available as of %luna%, the Android app is viable and accommodates the mobile player base thoroughly. The casino has approximately 1000 games in total, which is a balanced number but certainly lower than some of the other casinos we’ve reviewed. All in all, having spent a significant amount of time playing on the app, King Casino is a top-tier choice when it comes to mobile gaming.
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| Review | Details |
|---|---|
| Reviewer | Cosmin Brehoi |
| CasinoAlpha Rating | |
| Test Duration | 5 Hours |
| Review Duration | 42 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
| Updated Date | Sep 2024 |
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