• 100% UP TO $250 + 50 FREE SPINS

    More details

    Important terms

    • NZ players should use the bonus rounds within 24 hours after claiming them;
    • Winnings are restricted to NZ$100 for the bonus rounds and NZ$500 for the deposit offers;
    • New Zealanders cannot cash out more than NZ$7000 per month;
    • The casino offers a number of responsible gambling resources;
    • Betting limits are accessible and accommodate occasional players and high rollers;
    • Many Table and Live Casino games have a 0% contribution to this offer.

    Bonus verdict

    Upon the first deposit, players receive a 100% bonus up to NZ$250 along with 50 bonus rounds. Subsequently, the second deposit offers a 50% bonus up to NZ$300, accompanied by 50 extra rotations. The third payment entitles players to a 60% bonus up to NZ$200, along with 50 additional rounds, while the fourth payment provides a 75% bonus up to NZ$250 plus 50 bonus rotations, ensuring a regal start to their gaming journey.

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Quick Verdict: What to Expect from Queen Play Casino

Overview: Key Information About Queen Play Casino

Min deposit$10
Max cashout$7000
Payout time2 days
Game types
Slot games3428
Live games230
Vip program
Website LanguageEnglish
Customer Support Language

Legitimacy and Fairness: Why It’s Safe to Play Here

When we do our Queen Play review and test any casino, we pay extra attention to its responsible gambling policy.

This website provides links to set your deposit limits as soon as you complete the registration process. Moreover, New Zealand players are given a chance to restrict their accounts in any way they need. They can do it by using Cool Off periods, minor-restrictive tools, self-exclusion, or session time limits.

A reality check pop-up comes up after one hour to keep New Zealanders aware of the time they spend gambling with Queen Play bonuses. Suppose you are unsure whether you do have a gambling problem. In that case, you can go to the Responsible gambling link in the page footer and complete the self-assessment questionnaire.

Do not panic if gambling becomes a problem. The online casino offers links to highly reliable resources for gambling addicts, including Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand/IGC. You can always use Gamban, Gamlock, Betfilter or ask the support team for extra guidance concerning your problem.

Making Transactions at Queen Play Casino - Deposits & Withdrawals Methods

PaymentMin depositMax withdrawal
Visa$10$7000
MasterCard$10$7000
InstantPay$10N/A
PayPal$10$7000
CashtoCode$10N/A
PayZ$10N/A
Skrill 1-Tap$10N/A
Skrill$10$7000
Neteller$10$7000
Paysafecard$10N/A
Min deposit$10
Min. Withdrawal$10
Max cashout$7000
Payout time2 days
Currencies

According to the casino Terms and conditions, any payment made to the player account will be processed instantly or within a day.

While researching for a complete Queen Play review, we noticed that New Zealanders could not deposit more than NZ$2000 at once. However, the depositing method of choice may influence the maximum deposit limits for NZ players. The method used for payment should also be used when withdrawing, when possible.

Important:

  1. The first exception to this rule is MasterCard, as its regulations do not permit funds from gambling to be transferred to the card. This may also apply to Visa cards.
  2. The second exception is that Neteller cannot be used as a deposit method. However, New Zealand players can use it to cash out.

New Zealanders may only cash out if all payments made to their account have been successful.

All cash-out requests must be placed via the Cashier. Customer support can guide you through the process, but they cannot process the request for you. When withdrawing for the first time, NZ players might have to provide extra documentation. The casino may also ask for a record of your financial transactions on this site.

However, verification checks can be conducted whenever you cash out or if you would like to withdraw more than NZ$2300. The maximum amount that New Zealanders can cash out is NZ$7000 per month. If they attempt to withdraw a higher sum, the extra amount will go back to their account until the following month.

Withdrawals are processed within one or two working days, but funds may take longer to reach your account according to the payment service of your choice.

Customer Support at Queen Play Casino: Assistance When You Need It

Customer Support is externalised, and New Zealanders may use the facility from 08:00 am to 00:00 am CET.

Live chat operators are quick to answer, but sometimes they cannot provide information beyond the casino Terms and Conditions. You may ask for additional information about this gambling platform even before creating an account.

However, NZ players may choose to write to the support team using the form available on the website or via their e-mail address, care@queenplay.com. Our Queen Play review creators found comprehensive FAQ pages that can be accessed in the page footer. There is no phone number available.

Queen Play Casino Product Ratings: How Slots, Table Games, and Live Casino Perform for Players

9.0/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Jackpots
Jackpots
Scratchcards
Scratchcards
Bingo
Bingo
Slingo
Slingo
Blackjack
Blackjack
Sic Bo
Sic Bo
Poker
Poker
Classic Slots
Classic Slots
Wheel of Fortune
Wheel of Fortune
Live Casino
Live Casino

Game providers

Queen Play bonuses can be used on around 1000 games, considering that many new games are added to the site weekly.

Unfortunately, as we learned when testing the site to create the Queen Play review, the provider cannot search for games.

Slots:

Out of all the game categories, the collection of pokies is the largest, with over 900 titles.

The website also provides a Featured Games tab presenting the most popular pokies of the moment, including classic and video slots and their minimum and maximum bets:

  • Wolf Riches: NZ$0.50 – NZ$100;
  • Gonzo’s Quest: NZ$0.40 – NZ$100;
  • Divine Fortune: NZ$0.40 – NZ$200;
  • Foxin Wins: NZ$0.25 – NZ$625;
  • Jack and the Beanstalk: NZ$0.40 – NZ$200.

There is also a New Games tab, showing the latest additions to the platform with their bet limits:

  • Alice Riches: NZ$0.20 – NZ$100;
  • Aesir Treasures: NZ$0.30 – NZ$300;
  • Viking Smash: NZ$0.25 – NZ$75;
  • Candy Links Bonanza: NZ$1 – NZ$10;
  • Super Wild Blaster: NZ$0.10 – NZ$20.

Although the number of pokies is not terrible, there are many other NZ casinos with better game catalogues that you can check for specific pokies.

Table Games

This gambling website presents around 40 table games.

When testing the site for our Queen Play review, we counted 18 Roulette tables, such as:

  • Classic Roulette;
  • European Roulette VIP;
  • American Roulette;
  • Turbo Roulette;
  • Sapphire Roulette.

There are also 17 Blackjack games, among which New Zealanders can enjoy:

  • Blackjack Multi-Hand VIP;
  • Blackjack Switch;
  • Blackjack Royal Pair;
  • Blackjack Atlantic City.

Only one First Person Baccarat is available, which can be played live and as a regular table game.

Bets usually range between NZ$0.25 and NZ$1000 for Roulette and NZ$0.20 to NZ$100 for Blackjack.

Live Roulette

In terms of Live Roulette games, there are around 30 options that New Zealanders can choose from, including:

Game Min bet Max bet
French Roulette Gold NZ$1 NZ$2000
Salon Prive Roulette NZ$100 NZ$1000
Auto Roulette La Partage NZ$0.2 NZ$2000
American Roulette NZ$0.2 NZ$10000

Live Blackjack

Blackjack Games abound, with 50 tables where New Zealanders can wager as low as NZ$1 to as high as NZ$5000:

  • Blackjack Platinum VIP;
  • Blackjack Grand VIP;
  • Power Blackjack;
  • Free Bet Blackjack;
  • Infinite Blackjack, etc.

Live Baccarat

From a total of 190 Live dealer games, 20 are Live Dealer Baccarat:

  • Baccarat Squeeze: NZ$1 – NZ$1000;
  • Baccarat Control Squeeze: NZ$1 – NZ$1000;
  • Lightning Baccarat: NZ$1 – NZ$1000;
  • Speed Baccarat: NZ$1 – NZ$1000.

Speed Baccarat live tables range from A to J.

This casino has a decent number of tables when compared to its Baccarat sites competitors.

VIP System

Our Queen Play review team also found a complex loyalty programme that spreads over seven ranks, as shown in the table below:

Queen Play bonuses Ranks
Welcome package New Member
Birthday bonus All ranks
25 games Bronze
50 games Silver
50 games and an extra bonus Gold
3-day deal Platinum, Premium, and Prestige
Weekly spins All levels from Bronze to Prestige
Live tournaments All levels from Bronze to Prestige
Personalised deals Platinum, Premium, and Prestige
Monthly cashback deal Platinum, Premium, and Prestige

Once they register, New Zealand players must automatically enter the New Member rank. For the remaining levels up until Premium, gamblers need a specific number of loyalty points:

  • Bronze: 10;
  • Silver: 60;
  • Gold: 350;
  • Platinum: 1000.

New Zealand players receive one loyalty point every time they wager NZ$40 real money.

Notably, Premium and Prestige can only be accessed by personal invitation from the casino.

As with most loyalty schemes, the more you advance in rank, the lower the rate of redeeming your points. Moreover, regardless of your level, loyalty points have a three-month availability. If not redeemed within three months, your loyalty points will disappear from your Loyalty balance.

New Zealand players who reach the last three levels will have a personal account manager and will be imposed higher deposit and payout limits.

Important

  1. Anytime you choose to close your account, you will forfeit any loyalty points you have acquired.
  2. New Zealand players who access the loyalty scheme can only get one offer per day. Thus, if they can claim a Welcome Package and a weekly spins deal, the Welcome package takes priority.

User Experience

Aside from the quality of Queen Play bonuses, we inspected the overall experience an NZ player will have with the site.

To be comprehensive in our Queen Play review, we tested the gambling website on three devices and various browsers.

Device Internet Browser
Apple MacBook Air 5G Safari
Samsung Galaxy Z Flip 4G Google Chrome
Microsoft Surface Pro 7 WIFI Microsoft Edge

Now let’s dive deeper into what we found!

Desktop

The site interface is welcoming, with a simple white and pink colour-scheme, and simple graphics.

New Zealanders can access the casino games, Live casino tables, scratch cards, and promotions from the page header. Once you select one of the options, the lower menu changes, showing the different game categories.

A shortcut menu is also available at the top left corner of the screen. It gives easy access to the live chat facility, promotions, player account, and language settings.

The website is available in four languages: UK English, European-Union-adapted English, German, Suomi, and Norsk.

All buttons are clear, and information can be easily accessed. New Zealanders will find information about the casino in the page footer, useful responsible gambling links, and links to terms and conditions.

The site provides New Zealand players with a site map for easy navigation and a search bar to quickly find their favourite pokies, table games, or live games. However, terms and conditions, bonus terms, privacy, and most of the links present at the bottom of the page appear on pop-ups when clicked, making reading a little more complicated.

Loading speed is also relatively slow, and the pop-ups need a few seconds to appear ultimately.

Mobile

The Queen Play review would not be complete without an analysis of how the site reacts on a mobile device.

The mobile interface is relatively easy to navigate because all buttons and links make sense, and information can easily be found. However, it may take a while to load, and NZ players may need to refresh the page now and then. The same promotions are offered on mobile and desktop, and New Zealanders can play the same pokies and games.

Recommendation

While there are no downloadable apps for the mobile version of this gambling site, live chat operators advise New Zealand players to access the casino on a mobile browser. Specifically, Google Chrome offers optimal functioning.

Queen Play Casino’s Reputation: Licensing, Security, and Third-Party Reviews

10.0/10Reputation

Licenses

MGA - MGA/CRP/148/2007
Irish Betting Licence - 1014834

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

Our Queen Play review is the perfect way to get to know the casino better before you start investing. Let’s dive right in!

Aspire Global International Ltd operates this online gambling platform, but in Great Britain, the operating company is AG Communications Limited. While creating our Queen Play review, we noticed that both these countries are based in Malta, with headquarters at 135, High street, Sliema SLM 1548, and 1549 respectively.

However, each company holds a different licence. While Aspire Global International Ltd owns an Irish Betting license under the registration number 1014834, AG Communications Limited is UKGC licenced.

The situation is different in Sweden, where The Swedish Gambling Authority (Lotteriinspektionen) regulates the operating company under license number 18Li7458.

With over 3300 shareholders, Aspire Global International Ltd most recently declared a total revenue of €48.1 million in this year’s first quarter.

The company is shown on the London Stock Exchange and the Stockholm market under the indicators ASPIRE.ST, and 0EAZ.

Our Final Verdict: Should You Play at Queen Play Casino?

Pros

  • The casino offers over 190 live dealer games;
  • Betting limits and wagering requirements are accessible;
  • The newest pokies on the market are available on the top menu;
  • The interface has a pleasant colour scheme;
  • The site is UKGC-licensed, which confirms its reliability.

Cons

  • The live chat feature is externalised and not 24/7;
  • Website loads slowly, and some of the games require Flash;
  • No phone number available;
  • A small number of deposit methods.

Compare Queen Play Casino With Other Top NZ Casino Sites

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
Queen Play Casino Logo34282302020$10$70002 days24/7
777 Casino Logo20003502015$10+3 days24/7
Spinz Casino Logo46782892022$10$1000002-3 days24/7
Aztec Wins Logo1000202021$53 daysNo
Hello Casino Logo23002482014$10$500002 days24/7
Playdingo Casino Logo4463861996$103 daysNo

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Queen Play Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos

Aztec Riches Casino Logo

Aztec Riches Casino

Pros

  • Worthwhile jackpot prize pools
  • Immersive VIP scheme
  • Many live dealer casino games
  • 24/7 live customer support

Cons

  • There's no phone in case of immediate issue
  • Two days for a cashout is a drawback in 2024

Our Verdict

Aztec Riches Casino, part of the Casino Rewards Group, is a highly-rated online casino that allows you to make a minimum deposit of $10 using one of 11 payment methods, including Paysafecard and Skrill. If you're a fan of classic casino games, you can enjoy over 170 live dealer games such as VIP Blackjack and Speed Roulette. One of the best features of Aztec Riches is the opportunity to win generous jackpots through Mega Moolah by Microgaming.

Pribet Casino Logo

Pribet Casino

Pros

  • The minimum deposit for most payment methods is low, at $10
  • There are over 1000 pokies available from reputable names in the industry
  • You can contact support 24/7 via email and live chat

Cons

  • You cannot play any progressive jackpots at Pribet
  • The payout speed can take up to 2 days

Our Verdict

We were impressed by how well Pribet Casino performed during our testing, which is why it made our list of top online NZ casinos. On the platform, you can make transactions using traditional payment methods and cryptocurrencies, for as low as $10. The gaming collection also didn't disappoint - with over 1000 pokies and 150 live dealer rooms, Pribet has something for every type of player.

Slotsite.com Casino Logo

Slotsite.com Casino

Pros

  • You can play over 2500 pokies and 110 live casino games
  • Top-tier providers like Play'n Go, Playtech and Eyecon
  • Min deposits of $10 and withdrawals of $2.5
  • Licensed by the Malta Gaming Authority

Cons

  • Lack of dedicated mobile apps
  • There are no crypto banking options

Our Verdict

Slotsite.com Casino offers NZ punters a top-notch casino site with a robust gaming experience with over 2500 pokies and 110 live casino games, providing a wide variety of entertainment. The platform features top-tier providers such as Play'n Go, Playtech, and Eyecon, ensuring high-quality game options. With a minimum deposit of $10 and withdrawals starting at just $2.5, the casino is accessible and user-friendly. Licensed by the Malta Gaming Authority, Slotsite.com Casino guarantees a secure and regulated environment for its players. However, the lack of dedicated mobile apps and crypto banking options might be a drawback for some convenience-oriented NZ users.

Queen Play Casino's Rankings Across Our Categories

CategoryTrending

The Methodology Behind Our Queen Play Casino Review

Our main goal is to offer you authentic reviews of Queen Play Casino. We conduct comprehensive testing of all aspects before we offer you the complete review. We guarantee the ease of use and security of payment methods through careful analysis. We play different games to ensure they are both fair and high quality. Our meticulous testing process ensures that our reviews are fair and reliable. Our meticulous testing process ensures that our reviews are fair and reliable.

ReviewDetails
Reviewer
CasinoAlpha rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date
Authors
Adela Mariuta
AuthorAdela MariutaAuthor & Editor at CasinoAlpha

Adela enjoys exploring the in-depths of the gambling industry and gathering essential insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the casino gambling world, she likes taking long drives and listening to old-school music tunes.

Adina Minculescu
ReviewerAdina MinculescuSenior Author & Editor at CasinoAlpha

Adina’s analytical way of thinking is what casino players need to understand the casino market. With her expertise in this niche combined with her intensive studies in linguistic typology and hermeneutics, she will provide you with the essential help to make informed decisions. Trust her to be your trustworthy guide!