The Casino Game review provides a comprehensive perspective of the UK platform designated for United Kingdom Players.
From Casino Game offers and game categories to how to create an account and gamble safely, read all the details, you may need to know!
- By creating the Casino Game review, we concluded that the platform is manageable and straightforward. However, there are no apps available to install for iOS, Android or Desktop.
- The payment methods provided ensure e-wallets, credit cards and to Pay by Mobile. The downside is that the approval time for a withdrawal request can go up to 72 hours.
- The games available are represented by a high number of Slots, but a low number of Live Casinos and Table Games. Regardless, some of the game providers are Microgaming, Yggdrasil Gaming, NetEnt and Pragmatic Play.
- The platform provides a fair number of Casino Game offers available such as a Welcome Package, daily or monthly bonuses and a birthday bonus.
- Customer service team can be contacted only through email address, with no possibility to contact them by phone number or via a live chat. Also, the reply can be received in an extensive time, up to 2 days.
- Even though there are various Responsible Gaming tools, there is no access to a budget calendar, autoplay or session limits.
| Min. deposit | £5 |
| Min. Withdrawal | £10 |
| Max. cashout | £1000000 |
| Payout time | 3 days |
| Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Jackpots, Scratch cards, Bingo, Blackjack, Slingo, Live Roulette, Live Blackjack |
| Slot games | 1280 |
| Live dealer games | 10 |
| Licenses | UK Gambling Commission, Alderney Gambling Control |
| Vip program | No |
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Live Blackjack -
Slingo -
Live Roulette -
Bingo -
Blackjack -
Jackpots -
Scratch cards -
Table games -
Slots -
Baccarat -
Live Casino -
Roulette
Casino Game Review Table of Contents
Casino Game offers
500 FREE SPINS FOR £10
More detailsMin deposit£10Wagering65X (Winnings)Max cashout£250Spins500Valid only for gamesStarburstYou will only receive 50 free spins immediately after depositing. To claim the remaining 450 spins, you must e-mail customer support.
Should you claim this bonus?
We recommend this Game Casino bonus to Starburst fans who don’t mind steep wagering requirements. A 65x rollover can prove challenging for any player, no matter their experience level. The £10 low minimum deposit is both an advantage and a limiting factor due to the max. withdrawal condition – your maximum wins can only equal your lifetime deposits, up to £250. So, without a hefty initial investment, you won’t be able to make the best out of the 500 free spins in the end.
New Players Only, Min Deposit £10, £8 Max Win per 10 Spins, Max Bonus Equal to Lifetime Deposits (up to £250), 65X Wagering Requirements - T&C Apply, 18+
Only by email
Get 100 Free Spins No Deposit
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Overview
- Company name:
- Jumpman Gaming Limited
- Website:
- casinogame.co.uk
- Online since:
- 2017
- Address:
- Inchalla, Le Val, Alderney, GY9 3UL, Guernsey
- UK Gambling Commission:
- 039175-R-319452-022
- Alderney Gambling Control:
- N/A
For this Casino Game review, we learned that it is developed by Jumpman Gaming Limited and was published in 2017.
The developing company started in the iGaming industry in 2009, implementing over 100 brands, becoming a wide gaming network in UK.
Registration process
Reaching the platform, notice the logo and to its right, you can push the magenta-coloured Join Now button.
There are three steps to follow to create an account:
- Write down your full name, birthday, email address and optional, phone number. Then agree to Terms and Conditions and with the Privacy Policy after reading them;
- Select the country and find your address through the postal code;
- Choose a username and a password suitable for you, then tick the box if you want to receive messages about future Casino Game promotions.
Right after creating an account, a pop-up will show, giving you the option to place a deposit on the spot and to set deposit limits.
Tips
You have the possibility to quick register over a PayPal account without going through the casino’s sign-up process. However, you will be required to make a deposit not less than £10 and not more than £200.
Dormant account
When your account has 12 consecutive months of inactivity, it will become a dormant account. Prior to this, the casino will notify you about the account status using the contact details you provided.
For security reasons, a dormant account’s balances are suspended, meaning that if you attempt to log back in, you may not see your finances.
Account suspension details
However, your real funds are not affected in any way, and to have the balanced restored and visible to you, contact customer support. This action can become subject to additional verification checks.
Your account can also get suspended by the casino if any illicit activity is acknowledged. An investigation will be initiated, during which bonuses or funds can be suspended or forfeited.
Recommendation
We also created a profile ourselves and can inform you to reserve only a couple of minutes for registering if you already know what username and password suits you the most.
Verification checks
Towards maintaining any activity through the platform, you need to verify your account by making proof of your identity, age, address and payment.
The documents you can submit will be approved in about 3 days.
They are the following:
- Official ID;
- Driving License;
- Passport;
- Notarized or certified ID document;
- Utility bill;
- Bank statement;
- The mobile statement, PayPal, Apple Pay, Debit Card – Screenshot or photo from the mobile app showing your name and the transaction made.
How to complete KYC?
To submit documents, access My Account, placed above the magenta coloured deposit button, then push Upload Documents. Another method is to send an email with the files to verify@jumpmangaming.com.
Documents format
All files and images you upload must be clear and have all 4 corners visible. Also, when sending images of cards, cover the middle 8 digits.
The accepted formats are PNG, JPEG or PDF and photos for your ID must be sent from the Upload Documents page, by clicking the green Provide button next to Proof of ID.
Casino Game user experience
To better enhance the user’s perspective in our Casino Game review, we navigated the British platform using different devices, Internet connections and browsers.
| Device | Internet | Browser |
|---|---|---|
| Apple MacBook Air | WIFI | Safari |
| Samsung Galaxy Z Flip | 4G | Google Chrome |
| Microsoft Surface Pro 7 | 3G | Mozilla Firefox |
Recommendation
The interface runs properly to all the devices we tested it on, having no differences in the way it is presented.
Desktop
Casino Game offers dominating colours, integrated into the casino’s theme, of magenta and blue, with white details.
When accessing the main page, notice the welcome offer presented in the centre, above its placed the logo, while to its left are My Account, Casino Game promotions and All Games.
Reach to games and scroll through the top slider to find different categories or click the search bar on the left to access a specific game.
While being logged out, the platform is having the same characteristic, with only the Account sections, being excluded.
When you navigate it, there will be no difficulty to encounter, and the information is displayed with transparency.
Tips
After several minutes of activity, you will receive a pop-up letting you know about the long period played and offering suggestions on Responsible Gaming tools you may use.
Mobile
Switching to a mobile phone, you may enter the platform only from a browser. The casino’s logo will be in the same spot, and the theme remains similar to the desktop version.
On the lower side of your screen, find the Cashier, notification centre and the games Starburst and Fluffy Favourites.
Recommendation
The interface displays the same characteristics as the desktop version, presenting no difficulty in navigating and finding details.
Games
Along with the Casino Game review, we want to provide you with the game titles you may be able to play and game categories available.
| Game type | Title | Lowest bet | Highest bet |
|---|---|---|---|
| Slots | Alexandria City of Fortune | £0.25 | £6.25 |
| Table games | Multi Hand European Blackjack | £1 | £10 |
| Live Roulette | Live Roulette | £0.1 | £25 |
| Live Blackjack | Live Blackjack D | £25 | £125 |
Slots
There are over 1280 Slots available such as Yin & Yang, Syncronite, Rise of Egypt, Pay of the Dead and Book of Vikings.
Table games
With 30+ Table Games, some of the titles are Classic Blackjack, one Baccarat, Multifire Roulette, Multi Hand Atlantic City Blackjack and Casino Solitaire.
Live Roulette
The Live Roulette and Live Speed Roulette are part of the three Roulette lobbies provided by Pragmatic Play.
Live Blackjack
Live Blackjack A all the way to Live Blackjack D and Live Blackjack E are part of the 6 available titles from the Live Blackjack lobbies.
Recommendation
There are no Live Baccarat titles, and only one Baccarat game is present in the Table Games category.
Game providers
Casino Game vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £5 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £10 |
| Max. cashout Industry standard: GBP 100,000 | £1000000 |
| Payout Time Industry standard: 2 days | 3 days |
| Register time Industry standard: 2 Mins | 2 mins |
| KYC Time Industry standard: 2 days | 3 days |
| Slot games Industry standard: 500 | 1280 |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games |
|---|---|---|---|---|---|---|---|---|
|
|
£5 | £10 | £1000000 | 3 days | 2 mins | 3 days | 1280 |
|
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 |
|
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 |
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 |
|
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 1 day | 300 |
|
|
£5 | £10 | No limit | 2 days | 1 min | 1 day | 96 |
Casino Game Review - Payment Methods
On occasion you would consider qualifying for Casino Game promotions, you will need to have a fully verified account so you can place a deposit.
Depositing can be done from the right upper side of the site or from My Account section and by accessing Cashier.
The lowest amount you might be allowed to deposit in one transaction is £5 with no higher limit unless you decide upon it.
Be aware
Placing a deposit through Pay by Mobile the only amounts available of £5, £10 or £20 will be subject to a transactional charge of £2.50.
Inside the Cashier, you have the option to Manage Cards, from which you may add up to three payment cards. To remove a card, reach customer service by email.
Withdrawal
Next to the managing option, you can initiate a withdrawal that will take up to 72 hours to be approved by the casino.
Be aware
With no exception, all such transactions are subject to a fee of £2.50.
You have the possibility to make a withdrawal for the full amount of your real funds’ balance. However, some of these transactions might require additional verification checks.
Before submitting a request, you are informed about how much real funds are into your account and how much there is left to wager before bonus funds can be transferred to a real balance.
Tips
Under My Account, you can view your real funds’ balance, the bonus finances balance and the total amount you have.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
£10 | £200 | £10 | No limit | 1-3 days |
|
£10 | £200 | £10 | No limit | 1-3 days |
|
£5 | £20 | N/A | N/A | N/A |
|
£10 | £200 | £10 | No limit | 1-3 days |
|
£10 | £100 | N/A | N/A | N/A |
|
£10 | £200 | £10 | No limit | 1-3 days |
Related casinos
Support
- Phone:
- No phone available
- Email:
- support@casinogame.co.uk
- Live chat:
- No live chat available
The Casino Game review information is available to you 24/7, as well as the customer support team can answer your queries directly or indirectly.
The only method to reach them is by email address, or for faster answers, you may also access the FAQs section.
Be aware
- The website’s lower side will show two pages, Contact Us and FAQs. No matter which one you click, only the FAQs page will show up.
- It can take up to 2 days for your email to receive an answer and a resolution to your query.
From the Frequent Asked Questions, scroll down to the Support part and click the last hyperlink to open the contact page, from which you can send an email.
The FAQs contain topics such as the Casino Game offers policy, how to manage your profile or financial transactions.
Responsible gambling
An important aspect of the present Casino Game review is the responsible gambling tools available. These will ensure a safe environment and prevent any impulsive gambling behaviour.
Therefore, the Responsible Gaming tools are the following:
| Tools | Tools efficiency |
|---|---|
| Self-assessment and Advice regarding this problem |
Take a test that will bring awareness to the way you gamble and if it interferes with your personal life. Also, read the casino’s advice on how to maintain your account safe |
| Useful links and Minor-restrictive tools | Specialised organisations such as Net Nanny, Cybersitter, Gamcare and Gamblers Anonymous can provide help and guidance regarding gambling problems and also prevent underage gaming |
| Deposit limits | Select daily, weekly or monthly deposit limits. By increasing the initial limit set, the new limit will apply after 24 hours |
| Self-exclusion, Take a break, Account closure | Temporarily close or suspend your account from 24 hours, up to 6 months, 5 years, or permanently |
| Reality check | Receive notification about current sessions length from 30 minutes up to 5 hours of activity |
| Access to account history | View all the games played and financial transactions made since creating an account |
Additionally, when you prefer to not receive any information or messages about future Casino Game promotions, you will need to reach customer service with your query.
All Responsible Gaming tools are available and can be accessed from the website’s lower side, under the designated section. The exception is made by Transaction History, found under My Account.
Recommendation
If you notice or understand that gambling interferes with your health, state of mind, behaviour, or daily life, we recommend emailing customer support to request an account closure. You can also reach to organisations that will guide you toward this matter.
Casino Game Review - Pros and Cons
- Fair number of Casino Game promotions;
- Various game providers;
- Manageable platform;
- Various Responsible gambling tools.
- No iOS, Android or Desktop app;
- Extensive withdrawal approval time;
- Long verification checks time.
How we review
| Reviewer | Adina Minculescu |
| Reviewer | Tudor Turiceanu |
| Casinoalpha rating | 8.6 / 10 |
| Test duration | 6 Hours |
| Review Duration | 67 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
|---|---|
| Updated Date | Jan 2024 |
Casino Game Player Reviews
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