Grosvenor Review & Bonus codes

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British players interested in finding more details about this UK gambling platform shall read our Grosvenor casino review. The analysis will present many aspects of the platform, including guidance on claiming Grosvenor bonus codes.

Grosvenor vs. Market Standards

Min. deposit

Industry standard: GBP 10

GBP 10
Min. withdrawal

Industry standard: GBP 10

GBP 10
Max. cashout

Industry standard: GBP 100,000

GBP 1000000
Payout Time

Industry standard: 2 days

2-3 days
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

2-3 days
Slot games

Industry standard: 500

700
Bonus

Industry standard: 100% up to GBP 200

200% up to GBP 50
OFFERS AVAILABLE ON 1ST DEPOSIT ONLY. MAX REWARD £50 BONUS. 5X WAGERING. SOME GAMES HAVE DIFFERENT WAGERING CONTRIBUTIONS. SOME GAMES EXCLUDE BONUS PLAY T&C Apply
Grosvenor logo

Grosvenor

4.1/5
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User experience
4.5/5.0
While navigating through the site for our Grosvenor casino review, we didn’t encounter any problems. The platform is easy to use and it loads fast. The interface is not overcrowded and all the casino sections are at sight.
Payments
3.7/5.0
If you decide to make a deposit to claim Grosvenor promo codes, you have at disposal only five methods (same for withdrawals, plus Bank Transfer. Besides the fact that they lack diversity when it comes to banking options, it also takes too long for a payment to be processed (up to three business days).
Games
4.0/5.0
The number of titles available to be used with one of the Grosvenor bonus codes is quite rich. British players have at disposal over 700 slots available and more than 50 live casino titles to perfect their hands on.
Bonuses
3.0/5.0
When it comes to Grosvenor bonus codes, players can claim a first deposit bonus when they register. This is not a part of a package, it only comes as a single offer. At the moment of writing this review there were no sign-up offers available.
Customer Service
5.0/5.0
We tested out the support before making the Grosvenor casino review and it turned out they are not so well prepared. You can get in touch with an agent via live chat or email and the support is not available 24/7, unfortunately.
Responsible gambling
4.3/5.0
While doing the Grosvenor casino review, we observed that this UK platform has a well-prepared Responsible Gambling section. Players that feel the need for a helping hand can benefit from various tools and advice.

Grosvenor Bonus Codes

Players who decide to join the platform (and those who are registered) can benefit from various Grosvenor bonus codes. You’ll find welcome offers, first deposit deals and even no deposit promotions.

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All offers can be found in the “Promo” section alongside the bonus policy. The rules that come with a promotion must be carefully followed. Otherwise, you risk having the offer cancelled, bonus funds confiscated, or winnings voided. As for the rules, you must follow, the conditions are simple and clearly stated in the T&C section. Some of the ones you may encounter are things such as a minimum deposit requested, cashout limits, game and payment method restrictions, and a roll-over request.

When it comes to the wagering requirement, besides the fact you have to meet it to cash out your winnings, you must pay attention to what games you play to complete the roll-over request. Not all products contribute the same towards the wagering requirement, so have a look at the table below to understand it better:

Games Contribution
Slots 100%
Game shows 100%
Dream Catcher 50%
All other Live Casino games 10%
All table Games 5%
Sports bets and Jackpot games 0%

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Grosvenor

Grosvenor

4.1/5

DEPOSIT £20 AND PLAY WITH £50

Play
Offer's details:

Make your first deposit of £20 and, you can get a £50 bonus.

Remember that:

You’ll receive £20 that can be used on any casino game and £10 that can be used only on slots and live casino games. To receive the latter offer, you must claim the chosen bonus on the promotions page. The £20 bonus comes with a 5x rollover request, while the other bonus comes with a 10x wagering request.

How to activate the bonus:
  1. Click on the promotional button;
  2. Create an account;
  3. Fund your account with over £20.

Check out the bonus policy before you claim the promotion!

Bank Transfer Maestro MasterCard PayPal Visa
OFFERS AVAILABLE ON 1ST DEPOSIT ONLY. MAX REWARD £50 BONUS. 5X WAGERING. SOME GAMES HAVE DIFFERENT WAGERING CONTRIBUTIONS. SOME GAMES EXCLUDE BONUS PLAY T&C Apply

Disclaimer

Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.

Casino Overview

  • Slots Slots Grosvenor
  • Live casino Live casino Grosvenor
  • Fast withdrawal Fast withdrawal Grosvenor
  • VIP program VIP program Grosvenor
Company name:
Rank Group
Registration number:
03140769
Stock indicator:
RNK
Online since:
2006
Address:
Tor, Saint-Cloud Way, Maidenhead, Berkshire, SL6 8BN, United Kingdom

Licenses

Alderney Gambling Control:
13 C1 & C2
UK Gambling Commission:
38750

Grosvenor is owned by the Rank Group company and was founded in 1970. At first, the casino was known as Country Clubs, in 1969 officially becoming "Grosvenor Casino." This casino has 57 physical locations in the United Kingdom. The casino reported revenue of £391.2m and is listed on the London Stock Exchange. Currently, they have over 6000 employees across all the physical locations.

When making our Grosvenor casino review, we found out that the casino is the shirt sponsor for the Fulham F.C. football team, and in 2017, they signed a deal to become partners with the London club's main team.

Registration process

To understand the platform better for our Grosvenor casino review, we decided to create an account for ourselves. The sign-up process is easy, and it takes only 2 minutes. When completing the registration form, you have to provide details such as:

  1. Full Name;
  2. Date of Birth;
  3. Place of Residence;
  4. Phone Number;
  5. Email Address.

Besides those, you’ll also have to come up with a username and a password that you’ll use each time when entering the account. We recommend you not to save your credentials on any device for the safety of your own account.

Before you have full access to the platform, you need to pass the KYC procedure. This means that you cannot claim any Grosvenor promo codes until you provide the requested details. The website may ask for documents such as a copy of a utility bill or bank statement (proof of residence) and a copy of an ID (proof of identity). It takes 1-3 days for the Grosvenor to process the documentation you send for the KYC process.

Recommendation

If you don’t manage to pass the verification process by proving your identity/age/etc., you risk having your account closed.

User experience

We tried our best to offer all the important details in this Grosvenor casino review. That’s why we tested out the platform from different devices to see what all players can experience when gambling on this British platform. We tried the platform on:

Device Internet Browser

Asus ZenBook 14

Wi-Fi Opera

Samsung Galaxy Z Flip

5G Chrome

iPad Pro 12.9

4G Safari

Desktop

The platform is well sectioned, helping players navigate it easily. The interface has a dark theme, with predominant shades of blue, and the graphics are quite simple. On the top bar, you have at your disposal the collection of games divided into categories, plus two more sections where the Grosvenor promo codes and the loyalty program can be found.

If you scroll down the page, you’ll find short descriptions about the casino sections and other important pages from the site. Alongside technical details about the platform, such as licences and regulations, you’ll find the Terms and Conditions, Responsible Gambling, the Help Center and the Privacy Policy.

Mobile

To have a complete Grosvenor casino review from the point of view of the player's experience, we also tested the platform on mobile to see how it behaves. It turned out that it is pretty much the same as with the desktop version. It doesn't have any glitches, and the games are loading fast. There is a small change in the section positioning, but nothing that can confuse you.

Android

British players that want to play on mobile and own an Android device can access the Google Play store and download the app. The Grosvenor app has over 10000 instalments and a rating of 3.6 out of 5. Players leave many reviews, so go to the comment section if you want to see what they have to say about the app.

This version comes with all the games, promotions and other features available on the Desktop.

iOS

Apple users can access the App Store and download the casino app on their portable devices. The application provides all the features available on the platform, from the collection of games to the Grosvenor bonus codes. The app is rated with 4.1 out of 5 and can be downloaded only by gamblers who own a device with an iOS 10 or later.

Games

  • Baccarat Baccarat
  • Progressive Progressive
  • Table games Table games
  • Slots Slots
  • Slingo Slingo
  • Scratch cards Scratch cards
  • Roulette Roulette
  • Video Poker Video Poker
  • Jackpots Jackpots
  • Live Casino Live Casino
  • Craps Craps
  • Blackjack Blackjack
  • Live Roulette Live Roulette
  • Bingo Bingo
  • Poker Poker
  • Live Blackjack Live Blackjack
  • Live Baccarat Live Baccarat
  • Keno Keno
  • Sic Bo Sic Bo
  • Online lottery Online lottery

The collection of games is divided into separate categories depending on their type. You’ll find the products in categories such as:

  • Live Casino;
  • Slots & Games;
  • Sport;
  • Jackpots;
  • Table Games;
  • Poker.

If you access the sections, you’ll see that each category is divided into other subcategories to help you choose a game easier. There is also a search bar that you can use to find a specific title. The products also come with a demo version. However, when doing the Grosvenor casino review, we observed that the play for fun mode is available only for logged-in users. So, if you want to try out the games before creating an account, you can’t.

Slots

Grosvenor has around 720 slot machines available. You'll find the products divided into ten categories: All Slots, Featured, Originals, New, Top 20, In Club Classic Slots, Megaways, Live Game Shows and Drop & Wins. Each game comes with an info button that will show you details about the game, such as:

  • Min stake;
  • Max stake;
  • Max payout;
  • Paylines.

The gambling site also updated its list of games. You’ll find all the fresh products in the New & Exclusive section. British players can enjoy some of the most popular titles from the industry, such as Sweet Bonanza, Gonzo’s Quest, Eye of Horus, Piggy Riches and Wolf Gold. The bet value on slot games can range from 10p up to a maximum of £100.

As for Jackpots, you’ll find various progressive slots, including Daily Jackpots and Mega Jackpots. Some of the titles available are Cleopatra, Top Cat and Reel King.

Table Games

Table Games enthusiasts have at their disposal over 55 products available. You’ll be able to try out games such as:

Game type Titles available Bet value
Roulette Classic Roulette, Euro Roulette, 20p Roulette £1- £2000
Blackjack Atlantic City Blackjack, Zappit Blackjack £1 - £1000
Baccarat No Commission Baccarat, Baccarat First Person £1 - £5000
Poker Video Poker, Ten Play Draw Poker £0.25 - £30

Live Roulette

There are 17 Live Roulette games, all from Evolution Gaming. You can try out titles such as London Roulette, Immersive Roulette, American Roulette and VIP Roulette. As for the bets you can place, it depends on the title you chose. The bet value can range between £0.10 up to £10000.

Live Blackjack

The Live Blackjack section has 18 titles available. You can gamble on games like Power Blackjack, Platinum VIP, Party Blackjack and Infinite Blackjack. Players who decide to try out the titles should remember that the bet value can range between £0.10 to £10000 (depending on the game).

Live Baccarat

Like all the other live casino products, the Baccarat titles are also offered by Evolution Gaming. British player that decides to join the gambling platform can try out games such as Speed Baccarat, Baccarat Squeeze and Lightning Baccarat. The bet value is between £2 - £10000.

Game providers

  • AGS AGS
  • Alchemy Gaming Alchemy Gaming
  • All41 Studios All41 Studios
  • Bally Bally
  • Barcrest Barcrest
  • Big Time Gaming Big Time Gaming
  • Blueprint Gaming Blueprint Gaming
  • Bulletproof Gaming Bulletproof Gaming
  • CozyGames CozyGames
  • Edict Edict
  • Endemol Studios Endemol Studios
  • Evolution Gaming Evolution Gaming
  • Eyecon Eyecon
  • Fugaso Fugaso
  • Gameburger Gameburger
  • Gamevy Gamevy
  • Gold Coin Studios Gold Coin Studios
  • Golden Rock Studios Golden Rock Studios
  • GreenTube GreenTube
  • High 5 Games High 5 Games
  • High Flyer Games High Flyer Games
  • IGT IGT
  • Inspired Gaming Group Inspired Gaming Group
  • Just For the Win Just For the Win
  • Lightning Box Games Lightning Box Games
  • Merkur Gaming Merkur Gaming
  • Microgaming Microgaming
  • Neon Valley Studios Neon Valley Studios
  • NetEnt NetEnt
  • NextGen Gaming NextGen Gaming
  • Northernlights Northernlights
  • OpenBet OpenBet
  • PearFiction Studios PearFiction Studios
  • Play'n Go Play'n Go
  • Playtech Playtech
  • Pragmatic Play Pragmatic Play
  • Push Gaming Push Gaming
  • Realistic Games Realistic Games
  • Red Tiger Gaming Red Tiger Gaming
  • Red7 Red7
  • Reel Kingdom Reel Kingdom
  • Reel Time Gaming Reel Time Gaming
  • ReelPlay ReelPlay
  • SG Digital SG Digital
  • Shuffle Master Shuffle Master
  • Slingo Originals Slingo Originals
  • Spin Play Spin Play
  • Stormcraft Stormcraft
  • Triple Edge Studios Triple Edge Studios
  • Wild Streak Wild Streak
  • WMS Gaming WMS Gaming
  • Yggdrasil Gaming Yggdrasil Gaming
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Quick comparison between casinos

Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
Grosvenor

Grosvenor

4.1/5
GBP 10GBP 10GBP 10000002-3 days2 mins2-3 days700200% up to GBP 50
PokerStars

PokerStars

4.2/5
GBP 10GBP 10GBP 10000001 day1 min1 day1100-
888casino

888casino

4.5/5
GBP 10GBP 10GBP 300001-2 days1 min1 day1000200% up to GBP 300
TradaCasino

TradaCasino

4.4/5
GBP 10GBP 10GBP 7000+3 days2 mins1 day900100% up to GBP 50
Mega Casino

Mega Casino

4.4/5
GBP 10GBP 20GBP 10000001 day2 mins1 day2600100% up to GBP 50
MansionCasino

MansionCasino

4.3/5
GBP 10GBP 5GBP 15000+3 days2 mins1-2 days900100% up to GBP 200
The Sun Vegas

The Sun Vegas

4.4/5
GBP 5GBP 5GBP 10000001 day2 mins1 day900100% up to GBP 300
Genting Casino

Genting Casino

4.3/5
GBP 10GBP 20GBP 10000001 day2 mins1-2 days2500200% up to GBP 150
Load more

Payment methods

After you decide to claim one of the Grosvenor bonus codes that come with a minimum deposit, you may use the displayed methods to fund your account.

As for the methods you can use to request a withdrawal, the options available are the same ones you can use for deposits plus PaysafeCard and Visa Checkout. The minimum amount that you may withdraw is £10. The site doesn’t impose a cashout limit but imposes a limit per transaction. Withdrawals are processed between 1 to 3 business days.

Suppose you want to remove a banking option from your account. In that case, you may do so only if the net deposit (deposits minus withdrawals) is zero or less. However, suppose you want to remove the method because it is not active anymore. In that case, you must contact the support team to remove it even if it has a net deposit.

Tips

Players who want to withdraw an amount over £15000 in one day need to contact the customer support team. Also, once you request a withdrawal, you cannot cancel it.

Be aware

When making a transaction, you have to use a card that is in your own name. If you don’t do so, you risk having your account suspended until the casino makes some additional checks.

Recommendation

Grosvenor can charge a processing fee of £5 from British players who request a Bank Transfer withdrawal. To withdraw your funds without any chargeback amount, you shall use the rest of the methods available.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal_time
Bank Transfer GBP 5 GBP 10000 N/A N/A N/A
Maestro GBP 5 GBP 10000 GBP 10 GBP 15000 1-3 days
MasterCard GBP 5 GBP 10000 GBP 10 GBP 15000 1-3 days
PayPal GBP 5 GBP 10000 GBP 10 GBP 15000 1-3 days
Visa GBP 5 GBP 10000 GBP 10 GBP 15000 1-3 days
Paysafecard N/A N/A GBP 10 GBP 15000 1-3 days
Visa Checkout N/A N/A GBP 10 GBP 15000 1-3 days
Show more Show less

Related casinos

Support

Phone:
08000831990
Email:
support@grosvenorcasinos.com
Live chat:
Yes, 7am to 10:15pm

British players who need help can contact the customer support team via live chat (from 7 am to 10:15pf, seven days a week) or by filling the Contact Form from the “Live Help” section. You’ll have to provide your name, email, query type and questions. An agent will contact you as soon as possible at the address provided when completing the form. There is also a FAQ section where lots of subjects are discussed, including Grosvenor bonus codes.

Recommendation

We had a chat with the support before making the Grosvenor casino review, and we are disappointed with our interaction. We noticed that the agents talk to several clients simultaneously (they sent answers unrelated to the question asked), and if you ask them more questions, they tell you to look at the terms.

Responsible gambling

British players that need help with a gambling-related problem can access the Responsible Gambling section for more info. You’ll be redirected to another page where various tools are placed at your disposal. The fact that they care about the health of their members by offering various tools for those who need help is a big plus on our Grosvenor casino review. Albion players that need help can take advantage of tools such as:

  • Deposit Limits;
  • Self-Exclusion;
  • Time out.

Besides this, the casino mentions various associations that take care of this kind of matter and offer advice.

Recommendation

Before claiming one of the Grosvenor promo codes, we advise you to have a look at the Responsible Gambling section and take advantage of the tools offered if you feel like you need help.

Pros & Cons

  • Pro
    • Responsible gambling section that offers various tools and assistance regarding a problem;
    • Bet limits on live casino games suitable for all players;
    • Grosvenor bonus codes with low wagering requirements.
    • No maximum cashout limit.
  • Con
    • The customer support team is not available 24/7;
    • A few payment methods available (only five).

Adela enjoys exploring the industry in-depth and gathering insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the betting world, she likes taking long drives and listening to old school music.

Play responsible! Visit Grosvenor

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