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Our team’s Luckland casino review is meant to guide you while you navigate the casino’s promotions. Find out everything you need to know, from Luckland casino offers to responsible gambling tools, and so much more!
How we review
Our reviews are transparent, our comparisons objective, and our dedication to our UK customers clear. We use complex instruments and strategies for our review system to transmit factual, unbiased and analytical casino reviews. The CasinoAlpha experts are committed to track every little detail to help you make wiser financial decisions.
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How we make money
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- The casino offers a user-friendly interactive design, that will appeal to new users, and make for a satisfying navigating experience. However, there are no afferent apps available for the casino, and you may encounter several delays when loading pages from a mobile interface.
- While there are multiple deposit methods available, such as Skrill and Trustly, some other popular ones are missing such as Boku. When making a withdrawal request, you should take into consideration that it may take up to 72 hours for it to be processed, depending on the method of your choice.
- With over 900 slot games from top providers like Netent, it shouldn't be difficult to find a game to your liking. Moreover, in the table games category, you will find all the three essential game types: Blackjack, Baccarat and Roulette, as well as their Live Dealer equivalents.
- As of now, there is only one offer available: he welcome promotion. However, the Terms and Conditions do mention the regulation for different types of bonuses such as No deposit offers or cashbacks, so more bonuses could appear in the future.
- There are two options available for contacting the support team: by email or by Live Chat. As of now, there is no phone contact available. And while the Live Chat is helpful and polite when trying to answer your questions, the service is not 24/7 available, so there won't always be someone available to assist you.
- All the essentiaal responsible gambling tools are available, including implementing Autoplay limits and accessing game history. You can easily access the tools by clicking on the Responsible gambling tools page from the footer.
Luckland Quick Facts
| Min. deposit | Min. Withdrawal | Max. cashout | Payout time | Game types | Slot games | Live dealer games | Licenses | Bonus | Vip program |
|---|---|---|---|---|---|---|---|---|---|
| GBP 10 | GBP 10 | GBP 1,000,000 | +3 days | Baccarat, Bingo, Blackjack, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Progressive, Roulette, Sic Bo, Slingo, Slots, Table games, Video Poker | 900 | 130 | Malta Gaming Authority, UK Gambling Commission | 100% up to GBP 50 | No |
Luckland Games Overview
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Blackjack -
Jackpots -
Live Baccarat -
Live Blackjack -
Live Casino -
Live Roulette -
Progressive -
Roulette -
Sic Bo -
Slingo -
Slots -
Table games -
Video Poker
Luckland Review Table of Contents
Table of contents
Luckland casino offers
As of now, there is only one Welcome promotion available for new users, and you will need to make a first deposit before being able to opt-in for it.
Read moreHowever, the Promo Terms from the footer make references to other different offers that may appear and their regulations, so you should always check out the Promotions page when accessing the website to find out what’s new.
According to the Promo Terms, you may expect to find any of the following Luckland casino offers on the Promotions page:
- Daily bonuses;
- Deposit match-up bonuses;
- Cashback bonuses;
Wagering rules
The wagering requirements for bonus funds consist of 35 times unless stated otherwise in the given promotion. It is relevant to note that only the wagers originating from the bonus funds may contribute to fulfilling the wagering requirements.
All bonus funds and earnings generated from benefitting from those funds are subjected to wagering requirements.
This means that the bonus funds must be wagered a certain number of times before becoming available for withdrawal.
The deposits which were made to generate a bonus can be withdrawn before meeting the wagering requirements, but all the associated earnings from that bonus will be forfeited from the player’s account.
When it comes to earnings generated from bonus funds where no deposit is required, they are subjected to 50 times wagering requirements before being available for withdrawal.
Tips
When it comes to meeting the wagering requirements, equal, zero, or low margin bets or hedge betting have no contribution.
Wagering contribution
Games can have different levels of contribution towards meeting the wagering requirements. Below, we have compiled a table to help you better understand the way each game type can help you meet the requirements in time:
| Type of game | Wagering requirements |
|---|---|
| Slots | 100%/50%/10%/0% |
| Keno | 50%/0% |
| Netent Games | 50% |
| Video Poker Games | 0% |
| Table Games | 0% |
| Quick Play Games | 0% |
| Others | 100% |
Regarding the Slots and Keno games, it is relevant to note that its wagering contribution level can vary from game to game.
To make sure a game will help you meet the wagering requirements, make sure to check out the full list of games’ contribution levels that you can easily access from the Bonus Policy page.
While it’s true that most Netent games have a contribution level of only 50% towards meeting the wagering requirements, there are still a few games that have a contribution of 100%: Starburst, Twin Spin, Butterfly Staxx, Reel Rush, Fruit Shop, and Guns N’ Roses.
Bonus rules
All the Luckland casino offers, as well as all the earnings generated from bonuses, will be erased from the player’s account after 21 days of inactivity. This rule only applies to players with remaining bonus funds.
Keep in mind that you always have the right to remove a bonus from your account as long as no gameplay has been done with the bonus funds.
You can remove the bonus manually from the My Account page or by contacting the support team.
Irregular play
In order to practice fair play, and avoid having your account closed, you should always try to play and gamble within the Terms and Conditions of the casino.
Below, we have made a list of a few situations you better avoid that may result in irregular play:
- You shouldn’t select or opt into a bonus and place a single bet exceeding 15% of the total value of the deposited amount until the moment the wagering requirements have been met unless stated otherwise.
- You shouldn’t use bonus funds only to progress through the bonus stages, and then before completing the final steps, to release or forfeit the bonus funds and do real funds bets.
- You shouldn’t deposit funds to receive Extra Spins, only to wager your deposit one time of its value, initiate a withdrawal, and then before withdrawing, cancel the bonus.
When writing our Luckland casino review, we have come to fully understand how relevant bonuses are to a player’s gambling experience, so we have given our utmost care when researching the Luckland casino offers to make sure we thoroughly explain all the benefits that the casino is offering its users.
Read less
Luckland
UP TO £50 + 50 EXTRA SPINS ON STARBURST
Disclaimer
Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.
Luckland casino overview
- Company name:
- AG Communications Limited
- Registration number:
- C48328
- Website:
- luckland.com
- Stock indicator:
- ASPIRE:FN Stockholm
- Online since:
- 2015
- Address:
- 135, High street, Sliema SLM 1549, Malta
- UK Gambling Commission:
- 039483-R-319409-017
- Malta Gaming Authority:
- MGA/CRP/148/2007
The games on the website are operated by two companies: Aspire Global International LTD, a Malta-based company with their business address at 135, High Street, Sliema SLM 1548 and AG Communications Limited, for UK, with the business address at 135, High Street, Sliema SLM 1549, Malta.
The website bears the resemblances of other casinos operated by the same companies, such as Plaza Royal, including the similar layout, game categories, and contact options.
Aspire Global has started operating in 2005, which has gained the company enough expertise to become trustworthy for the UK public.
In 2017, Aspire Global became listed on the Stockholm Stock Exchange. For a company with such a long history, we could easily expect it to generate a good profit by now. Indeed, its registered revenue goes up to £9 million.
AG Communications Limited started its journey in the gaming industry over 12 years ago and has started operating ever since 2009. Their revenue goes even higher, registering about £17 million.
Registration Process
When starting our team’s Luckland casino review, we have decided to test out the registration process ourselves.
We have found the signing up process to be very easy and straightforward, requiring less than 2 minutes of your time.
By following the next steps, the registration process should be completed smoothly:
- Start by adding your email address, choosing your preferred username and a safe password.
- Fill in with your personal details by adding your full name, choosing your currency, selecting your birthday and your address, as well as adding your personal phone number.
- There will be a box that requires you to confirm that you are of legal age and have read and agreed with the Terms and Conditions. Tick it.
If you have a bonus code, you may manually add it at this step. Additionally, you may also tick the box of agreeing to receive promotional Luckland offers from the casino.
KYC Process
In order to be able to play the games, you will first need to go through the verification process. You can easily start the KYC process by tapping on the Upload Documents option from your My Account page.
You will be required to upload the following documents in order to verify your identity, age and address:
- Your driving license;
- Your passport;
- Your ID card;
- A bank statement;
- A utility bill;
Tips
Uploading your driving license will allow you to verify your address and age at the same time.
Be aware
Keep in mind that mobile bills are not accepted as being utility bills.
It can usually take up to 48 hours for your documents to be successfully verified.
User Experience
We have tested the website’s interface on multiple devices as shown below:
| Device | Internet | Browser |
|---|---|---|
| Lenovo ThinkPad | Wi-Fi | Safari |
| Samsung A52 | 5G | Mozilla Firefox |
| Galaxy Tab A8 | 4G | Google Chrome |
When doing our research for the Luckland casino review, we wanted to make sure that Luckland casino offers a player-oriented, user-friendly experience for UK users no matter which platform they choose to navigate from.
Desktop
Luckland casino offers a kind to the eye, modern design, with easy-to-access buttons that help you navigate the platform.
We have encountered no delays when browsing through the website, all the pages load smoothly, which makes for a pleasant overall experience.
The games are distributed into several categories to facilitate the navigation process. There is also a search bar available where you can browse any game by its name or provider.
You can also opt to only see the Live Dealer games by tapping on the Live Casino tab from atop the page.
Mobile
As of now, the website has no afferent app available for mobile players. However, the casino is mobile optimized, all the features from a computer interface transfer here.
Unfortunately, you may encounter delays when loading some pages or images when accessing the website from your mobile.
Regarding the promotions, there are no Luckland casino offers destined especially for mobile users, but all the bonuses from the desktop version can also be found on a mobile platform.
When accessing the website from a tablet, the same delays may appear, but otherwise, all the pages are still accessible.
Luckland Slot Games
You get to access the casino games simply by scrolling down the Home page. The games have been separated into multiple categories to facilitate the browsing feature, according to the:
- Level of Novelty;
- Game type;
- Jackpots available;
You can also see the full list of casino games available simply by tapping on the All Games category.
Be aware
The Games button from the navigation menu won’t redirect you to a new page. The landing page is simply the Home page, which means that certain buttons serve no purpose.
In order to be able to filter the games accordingly, you can use the Casino and Live Casino buttons from atop the page. You won’t land on a separate page, but the featured game categories from the Home page will change accordingly so you get to access the Live Dealer games sections.
The Live Casino games will be sorted into multiple categories for each type of game available:
- Live Roulette;
- Live Blackjack;
- Game Shows;
- Live Baccarat & Sic Bo;
- Live Poker;
Slots
You can access the full list of Slots by tapping on the specific category from the Games categories.
You will have full access to over 900 Slots games. If you want to access only Jackpots, there is a special category created for their full selection.
Below, we have compiled a table with the number of lines and reels available for some top Slots that are part of the casino’s collection:
| Game title | Provider | Number of Lines | Number of Reels |
|---|---|---|---|
| Starburst | Netent | 3 | 5 |
| Book of Dead | Play’n Go | 3 | 5 |
| Primate King | Red Tiger Gaming | 4 | 5 |
| Twin Spin | Netent | 3 | 5 |
| Juicy Fruits | Pragmatic Play | 5 | 5 |
Table games
Players will find several Table Games available, which can be accessed from the Table Games category from the Games menu. You should keep in mind that Live Games are also part of the same category, which can be somehow confusing if you are not used to differentiating them. While there are different Blackjack and Roulette games offered to players, the casino has only one Baccarat game available as of now.
Tips
Table games are known for having a bigger RTP percentage compared to Slots. To see the RTP percentage of every table game, you simply have to tap on the Info logo on your game of choice and find out all the relevant details.
Live Roulette
The casino offers no less than 30 different Live Roulette games, with numerous variants available, including American Live Roulette.
Furthermore, you will also have full access to several Live Auto-Roulette games, as well as different Speed Roulette variants.
Below, we have compiled a table with a few Live Roulette games and their betting limits:
| Game title | Smallest bet | Biggest bet |
|---|---|---|
| Speed Auto Roulette | £0.1 | £2000 |
| American Roulette | £0.2 | £10000 |
| Speed Roulette | £0.5 | £5000 |
| VIP Roulette | £1 | £5000 |
| Immersive Roulette | £1 | £2000 |
Live Blackjack
You can easily access the Live Blackjack games available from the Live Casino tab menu. You will find a good selection of about 25 games with multiple variants, such as Classical Live Blackjack and Speed Live Blackjack.
The betting limits of the Live Blackjack games can vary.
We have compiled a table with the lowest betting games you can expect to find on the platform, along with their limitations:
| Game title | Smallest bet | Biggest bet |
|---|---|---|
| Blackjack Party | £0.5 | £200 |
| Infinite Blackjack | £1 | £2500 |
| Free Bet Blackjack | £1 | £5000 |
| Power Blackjack | £1 | £5000 |
| Blackjack A | £5 | £2500 |
Live Baccarat
You can have full access to the casino’s Live Baccarat games selection by accessing the Live Baccarat & Sic Bo section from the Live Casino tab.
There will be over 20 different games available, with multiple variants, including 10 different Speed Baccarat games, and a Live Lighting Baccarat option.
The smallest bet for all the Live Baccarat options starts from £1. The biggest bet can vary.
On the Live Lighting Baccarat game, you can only place bets as high as £250. On other variants, such as Live Speed Baccarat J and Live Speed Baccarat H, the biggest bet you can place goes up to £15000.
Game providers
1X2 Gaming
2By2 Gaming
Ainsworth
Alchemy Gaming
All41 Studios
AuthenticGaming
Bally
Barcrest
Big Time Gaming
Blueprint Gaming
Crazy Tooth Studio
Endemol Studios
Evolution Gaming
Eyecon
Fantasma Games
Fortune Factory
Foxium
Gameburger
Gamevy
Hurricane
IGT
Inspired Gaming Group
Iron Dog
iSoftBet
Just For the Win
Lightning Box Games
Lucksome
Mancala Gaming
MaxWin Gaming
Merkur Gaming
Microgaming
NeoGames
Neon Valley Studios
NetEnt
NextGen Gaming
Nolimit City
Northernlights
Pariplay
PearFiction Studios
Play'n Go
Playson
Playtech
Playzido
Pragmatic Play
Pulse 8
Quickspin
Rabcat
Real Dealer Studios
Realistic Games
Red Rake Gaming
Red Tiger Gaming
Red7
Reel Kingdom
Reel Time Gaming
ReelPlay
Reflex Gaming
Ruby Play
SG Digital
Shuffle Master
Sigma Gaming
Skillzz Gaming
Skywind Group
Slingo Originals
Slingshot
Snowborn
Spin Play
StakeLogic
Stormcraft
Synot Games
Tom Horn Gaming
Triple Edge Studios
Wild Streak
WMS Gaming
Luckland vs. Market Standards
| Min. deposit Industry standard: GBP 10 | GBP 10 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | GBP 10 |
| Max. cashout Industry standard: GBP 100,000 | GBP 1,000,000 |
| Payout Time Industry standard: 2 days | +3 days |
| Register time Industry standard: 2 Mins | 1 min |
| KYC Time Industry standard: 2 days | 2 days |
| Slot games Industry standard: 500 | 900 |
| Bonus Industry standard: 100% up to GBP 200 | 100% up to GBP 50 |
Compare Luckland
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
GBP 10 | GBP 10 | GBP 1,000,000 | +3 days | 1 min | 2 days | 900 | 100% up to GBP 50 |
|
|
GBP 3 | GBP 30 | 1 000 000 | 1 day | 2 mins | 2-3 days | 30 | 200% up to GBP 100 |
|
|
GBP 10 | GBP 10 | GBP 1,000,000 | 1 day | 1 min | 1 day | 1100 | 100% up to GBP 200 |
|
|
GBP 10 | GBP 10 | GBP 30,000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to GBP 550 |
|
|
GBP 5 | GBP 10 | GBP 1,000,000 | 1 day | 3 mins | 1 day | 30 | 200% up to GBP 200 |
|
|
GBP 10 | GBP 10 | GBP 7,000 | +3 days | 2 mins | 1 day | 900 | 100% up to GBP 50 |
|
|
GBP 10 | GBP 10 | GBP 1,000,000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to GBP 150 |
|
|
GBP 10 | GBP 20 | GBP 1,000,000 | 1 day | 2 mins | 1 day | 2600 | 200% up to GBP 50 |
Luckland Review - Payment Methods
There are several depositing methods available, such as bank cards and wallets. The minimum deposit you have to make on the website consists of £10.
However, most offers need a £20 deposit for players to successfully qualify for the given promotion.
Luckily, there are no taxes afferent to depositing funds.
There is a daily limit to how much you can deposit in a month, which is £2000.
Withdrawal process
All the deposit methods are available for making a withdrawal as well.
The minimum withdrawal you can make consists of £10. There are no limits to how much you can withdraw at once.
The processing time for withdrawals can vary from one method to another.
If you withdraw using a debit card, it may take up to 6 days for your withdrawal to be processed. For AstroPay Cards or Trustly, you may have to wait 4 days for the casino to process your withdrawal.
For other methods such as Neteller, Paypal, Skrill or MuchBetter, the processing time can only take up to 48 hours.
Tips
Please note that those intervals refer to the most you might have to wait for the withdrawal to be processed. More often than not, they happen instantly.
There may be added taxes by the casino for processing withdrawals. You can read all the relevant details of the added taxes in your Cashier section.
When writing our Luckland casino review, we have given our utmost attention to offering users relevant information about all the available payment methods, as we fully acknowledge the importance of this section.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
|
GBP 10 | GBP 2,000 | GBP 10 | No limit | Up to 4 days |
|
|
GBP 10 | GBP 2,000 | GBP 10 | No limit | Up to 6 days |
|
|
GBP 10 | GBP 2,000 | GBP 10 | No limit | Up to 2 days |
|
|
GBP 10 | GBP 2,000 | GBP 10 | No limit | Up to 2 days |
|
|
GBP 10 | GBP 2,000 | GBP 10 | No limit | Up to 2 days |
|
|
GBP 10 | GBP 2,000 | GBP 10 | No limit | Up to 2 days |
|
GBP 10 | GBP 2,000 | GBP 10 | No limit | Up to 2 days |
|
GBP 10 | GBP 2,000 | GBP 10 | No limit | Up to 2 days |
|
GBP 10 | GBP 2,000 | GBP 10 | No limit | Up to 4 days |
|
GBP 10 | GBP 2,000 | GBP 10 | No limit | Up to 6 days |
Related casinos
Customer Support
- Phone:
- No Phone
- Email:
- support@luckland.com
- Live chat:
- 08:00 CET to 00:00 CET
We have found that there are currently two options to contact customer support: by email or Live Chat. There is no phone contact available as of now, nor any form of 24/7 support for the players.
We have asked the support team several questions to test their answering speed, as well as their capacity to provide meaningful answers.
The customer support has been very quick to answer all our questions while being polite when addressing us.
So, when you contact the Live Chat, you will be almost instantly redirected to real agents that will try to answer your questions in a professional manner.
In our Luckland casino review, we have aimed to include a thorough analysis of the way questions about the games, or the overall gambling experience are being answered by the trained support team.
Responsible gambling
There are multiple pieces of advice towards preventing underage gambling, as well as adding helpful links of apps that can block the access of minors to any gambling websites.
Moreover, the platform offers a set of questions that play the role of a self-assessment test to help UK users realize if their gambling habits are getting out of control.
The website provides multiple pieces of advice to help players maintain a healthy gambling activity.
Self-limits
The website offers you the option of setting deposit limits.
There is also a Reality Check option available, where a pop-up will appear on your screen after a certain period of time to announce to you how long you have spent on the website.
Fact
Setting self-limits may sometimes be essential to avoiding a gambling addiction.
Additionally, there is the option of setting Session Time limits, which means there will be a duration limit of your gameplay for every session.
Then, with the help of the Autoplay Limits, you can automatically play a certain number of rounds with just one click.
If you find it convenient, you can also set how much you can earn or lose before a session of playing ends.
Taking a break and Self-exclusion
Sometimes, you may need a break from your gambling experience.
Whether it’s because you feel like you are developing a gambling addiction, or you simply want to avoid the temptation of spending funds on casino games, the website offers you two options to help you keep a healthy distance from the games: Take a break and Self-exclusion.
The Take a break option
This option is dedicated to users that want a break between 24 hours and 6 weeks. During that time, you will be unable to access your account under any circumstances. However, at the end of your selected period, your account will simply become available again, and you can automatically start playing games again.
The Self-exclude option
You can choose how long you may self-exclude, and it can be as little as 6 months, and as much as 5 years. At the end of your selected period, your account won’t automatically reopen. You will need to contact our support team and make the request of having your account become active again, but it can’t happen sooner than 24 hours from the time you apply for the reactivation.
Our expert opinion on the matter of safe gambling
In order for your gambling experience to take place in a healthy environment, casinos must put at their users’ disposal several responsible gambling tools to minimize the risk of developing a gambling addiction.
Luckland casino fully acknowledges that casino games are meant to be a pleasant pastime, and not disrupt your daily well-being in any way.
Hence, they offer an extensive set of tools to make sure players keep a positive mindset towards gambling.
Luckland Review - Pros and Cons
Pros and cons
- Several responsible gambling tools
- User-friendly interface
- Helpful customer support team
- Quick registration process
- No phone contact available
- No mobile app available
How we tested Luckland
We assure you that our review process is always in motion. We continue to test and verify the online casinos after publishing our ratings, and it's based on hands-on research that filters the qualitative options from the subpar ones.
| Reviewer | Casinoalpha rating | Test duration | Review Duration | Deposit Methods Checked | Withdrawal Methods Checked | Slots Tested | Live Games Tested | Published Date | Updated Date |
|---|---|---|---|---|---|---|---|---|---|
| Anca Iamandi | 4.3 / 5 | 7 Hours | 26 Hours | Yes | Yes | Yes | Yes | Dec 2021 | Jun 2023 |
Luckland Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!