Our team’s Luckland casino review is meant to guide you while you navigate the casino’s promotions. Find out everything you need to know, from Luckland casino offers to responsible gambling tools, and so much more!
- The casino offers a user-friendly interactive design, that will appeal to new users, and make for a satisfying navigating experience. However, there are no afferent apps available for the casino, and you may encounter several delays when loading pages from a mobile interface.
- While there are multiple deposit methods available, such as Skrill and Trustly, some other popular ones are missing such as Boku. When making a withdrawal request, you should take into consideration that it may take up to 72 hours for it to be processed, depending on the method of your choice.
- With over 900 slot games from top providers like Netent, it shouldn't be difficult to find a game to your liking. Moreover, in the table games category, you will find all the three essential game types: Blackjack, Baccarat and Roulette, as well as their Live Dealer equivalents.
- As of now, there is only one offer available: he welcome promotion. However, the Terms and Conditions do mention the regulation for different types of bonuses such as No deposit offers or cashbacks, so more bonuses could appear in the future.
- There are two options available for contacting the support team: by email or by Live Chat. As of now, there is no phone contact available. And while the Live Chat is helpful and polite when trying to answer your questions, the service is not 24/7 available, so there won't always be someone available to assist you.
- All the essentiaal responsible gambling tools are available, including implementing Autoplay limits and accessing game history. You can easily access the tools by clicking on the Responsible gambling tools page from the footer.
| Min. deposit | £20 |
| Min. Withdrawal | £10 |
| Max. cashout | £7000 |
| Payout time | +3 days |
| Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Bingo, Blackjack, Slingo, Progressive, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat |
| Slot games | 900 |
| Live dealer games | 130 |
| Licenses | Malta Gaming Authority, UK Gambling Commission |
| Vip program | No |
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Live Roulette -
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Roulette
Luckland Casino Review Table of Contents
Luckland casino offers
100% UP TO £50 + 50 SPINS
More details1st deposit100% Up To £50?Deposit spins50 Spins on Deposit?Should you claim this bonus?
We rate the Luckland casino welcome bonus as highly recommended for new UK players. It offers a 100% match up to £50 plus 50 free spins, which is a generous offer. The wagering requirements of 40x are reasonable, though winnings from free spins are capped at £100. The deposit and bonus must be wagered within 21 days. Overall, this is an excellent bonus with a good match percentage, free spins, and reasonable terms.
New players only 18+. Min deposit £20. 40x wagering applies to match up bonus . Offer valid for 1 week. 50 spins on starburst. 40x wagering applies to spins - T&C Apply, 18+
Only by email
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Luckland casino overview
- Company name:
- AG Communications Limited
- Registration number:
- C48328
- Website:
- luckland.com
- Stock indicator:
- ASPIRE:FN Stockholm
- Online since:
- 2015
- Address:
- 135, High street, Sliema SLM 1549, Malta
- UK Gambling Commission:
- 039483-R-319409-017
- Malta Gaming Authority:
- MGA/CRP/148/2007
The games on the website are operated by two companies: Aspire Global International LTD, a Malta-based company with their business address at 135, High Street, Sliema SLM 1548 and AG Communications Limited, for UK, with the business address at 135, High Street, Sliema SLM 1549, Malta.
The website bears the resemblances of other casinos operated by the same companies, such as Plaza Royal, including the similar layout, game categories, and contact options.
Aspire Global has started operating in 2005, which has gained the company enough expertise to become trustworthy for the UK public.
In 2017, Aspire Global became listed on the Stockholm Stock Exchange. For a company with such a long history, we could easily expect it to generate a good profit by now. Indeed, its registered revenue goes up to £9 million.
AG Communications Limited started its journey in the gaming industry over 12 years ago and has started operating ever since 2009. Their revenue goes even higher, registering about £17 million.
Registration Process
When starting our team’s Luckland casino review, we have decided to test out the registration process ourselves.
We have found the signing up process to be very easy and straightforward, requiring less than 2 minutes of your time.
By following the next steps, the registration process should be completed smoothly:
- Start by adding your email address, choosing your preferred username and a safe password.
- Fill in with your personal details by adding your full name, choosing your currency, selecting your birthday and your address, as well as adding your personal phone number.
- There will be a box that requires you to confirm that you are of legal age and have read and agreed with the Terms and Conditions. Tick it.
If you have a bonus code, you may manually add it at this step. Additionally, you may also tick the box of agreeing to receive promotional Luckland offers from the casino.
KYC Process
In order to be able to play the games, you will first need to go through the verification process. You can easily start the KYC process by tapping on the Upload Documents option from your My Account page.
You will be required to upload the following documents in order to verify your identity, age and address:
- Your driving license;
- Your passport;
- Your ID card;
- A bank statement;
- A utility bill;
Tips
Uploading your driving license will allow you to verify your address and age at the same time.
Be aware
Keep in mind that mobile bills are not accepted as being utility bills.
It can usually take up to 48 hours for your documents to be successfully verified.
User Experience
We have tested the website’s interface on multiple devices as shown below:
| Device | Internet | Browser |
|---|---|---|
| Lenovo ThinkPad | Wi-Fi | Safari |
| Samsung A52 | 5G | Mozilla Firefox |
| Galaxy Tab A8 | 4G | Google Chrome |
When doing our research for the Luckland casino review, we wanted to make sure that Luckland casino offers a player-oriented, user-friendly experience for UK users no matter which platform they choose to navigate from.
Desktop
Luckland casino offers a kind to the eye, modern design, with easy-to-access buttons that help you navigate the platform.
We have encountered no delays when browsing through the website, all the pages load smoothly, which makes for a pleasant overall experience.
The games are distributed into several categories to facilitate the navigation process. There is also a search bar available where you can browse any game by its name or provider.
You can also opt to only see the Live Dealer games by tapping on the Live Casino tab from atop the page.
Mobile
As of now, the website has no afferent app available for mobile players. However, the casino is mobile optimized, all the features from a computer interface transfer here.
Unfortunately, you may encounter delays when loading some pages or images when accessing the website from your mobile.
Regarding the promotions, there are no Luckland casino offers destined especially for mobile users, but all the bonuses from the desktop version can also be found on a mobile platform.
When accessing the website from a tablet, the same delays may appear, but otherwise, all the pages are still accessible.
Games
You get to access the casino games simply by scrolling down the Home page. The games have been separated into multiple categories to facilitate the browsing feature, according to the:
- Level of Novelty;
- Game type;
- Jackpots available;
You can also see the full list of casino games available simply by tapping on the All Games category.
Be aware
The Games button from the navigation menu won’t redirect you to a new page. The landing page is simply the Home page, which means that certain buttons serve no purpose.
In order to be able to filter the games accordingly, you can use the Casino and Live Casino buttons from atop the page. You won’t land on a separate page, but the featured game categories from the Home page will change accordingly so you get to access the Live Dealer games sections.
The Live Casino games will be sorted into multiple categories for each type of game available:
- Live Roulette;
- Live Blackjack;
- Game Shows;
- Live Baccarat & Sic Bo;
- Live Poker;
Slots
You can access the full list of Slots by tapping on the specific category from the Games categories.
You will have full access to over 900 Slots games. If you want to access only Jackpots, there is a special category created for their full selection.
Below, we have compiled a table with the number of lines and reels available for some top Slots that are part of the casino’s collection:
| Game title | Provider | Number of Lines | Number of Reels |
|---|---|---|---|
| Starburst | Netent | 3 | 5 |
| Book of Dead | Play’n Go | 3 | 5 |
| Primate King | Red Tiger Gaming | 4 | 5 |
| Twin Spin | Netent | 3 | 5 |
| Juicy Fruits | Pragmatic Play | 5 | 5 |
Table games
Players will find several Table Games available, which can be accessed from the Table Games category from the Games menu. You should keep in mind that Live Games are also part of the same category, which can be somehow confusing if you are not used to differentiating them. While there are different Blackjack and Roulette games offered to players, the casino has only one Baccarat game available as of now.
Tips
Table games are known for having a bigger RTP percentage compared to Slots. To see the RTP percentage of every table game, you simply have to tap on the Info logo on your game of choice and find out all the relevant details.
Live Roulette
The casino offers no less than 30 different Live Roulette games, with numerous variants available, including American Live Roulette.
Furthermore, you will also have full access to several Live Auto-Roulette games, as well as different Speed Roulette variants.
Below, we have compiled a table with a few Live Roulette games and their betting limits:
| Game title | Smallest bet | Biggest bet |
|---|---|---|
| Speed Auto Roulette | £0.1 | £2000 |
| American Roulette | £0.2 | £10000 |
| Speed Roulette | £0.5 | £5000 |
| VIP Roulette | £1 | £5000 |
| Immersive Roulette | £1 | £2000 |
Live Blackjack
You can easily access the Live Blackjack games available from the Live Casino tab menu. You will find a good selection of about 25 games with multiple variants, such as Classical Live Blackjack and Speed Live Blackjack.
The betting limits of the Live Blackjack games can vary.
We have compiled a table with the lowest betting games you can expect to find on the platform, along with their limitations:
| Game title | Smallest bet | Biggest bet |
|---|---|---|
| Blackjack Party | £0.5 | £200 |
| Infinite Blackjack | £1 | £2500 |
| Free Bet Blackjack | £1 | £5000 |
| Power Blackjack | £1 | £5000 |
| Blackjack A | £5 | £2500 |
Live Baccarat
You can have full access to the casino’s Live Baccarat games selection by accessing the Live Baccarat & Sic Bo section from the Live Casino tab.
There will be over 20 different games available, with multiple variants, including 10 different Speed Baccarat games, and a Live Lighting Baccarat option.
The smallest bet for all the Live Baccarat options starts from £1. The biggest bet can vary.
On the Live Lighting Baccarat game, you can only place bets as high as £250. On other variants, such as Live Speed Baccarat J and Live Speed Baccarat H, the biggest bet you can place goes up to £15000.
Game providers
Luckland Casino vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £20 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £10 |
| Max. cashout Industry standard: GBP 100,000 | £7000 |
| Payout Time Industry standard: 2 days | +3 days |
| Register time Industry standard: 2 Mins | 1 min |
| KYC Time Industry standard: 2 days | 2 days |
| Slot games Industry standard: 500 | 900 |
| Bonus Industry standard: 100% up to GBP 200 | bonus |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
£20 | £10 | £7000 | +3 days | 1 min | 2 days | 900 | 100% up to £ 50 |
|
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 | 100% up to £ 200 |
|
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to £ 550 |
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 | 200% up to £ 40 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to £ 150 |
|
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 | 200% up to £ 50 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 1 day | 300 | 100% up to £ 100 |
|
|
£5 | £10 | No limit | 2 days | 1 min | 1 day | 96 | 110% up to £ 50 |
Luckland Casino Review - Payment Methods
Several depositing methods are available, including Visa and Mastercard and e-wallet options like PayPal and Muchbetter for deposits and withdrawals. The minimum deposit is low at only £10.
However, most offers need a £20 deposit for players to qualify for the given promotion successfully.
Luckily, there are no taxes required to deposit funds.
There is a daily limit to how much you can deposit in a month, which is £2000.
Withdrawal process
All the deposit methods are available for making a withdrawal as well.
The minimum withdrawal you can make consists of £10. There are no limits to how much you can withdraw at once.
The processing time for withdrawals can vary from one method to another.
If you withdraw using a debit card, it may take up to 6 days for your withdrawal to be processed. For AstroPay Cards or Trustly, you may have to wait 4 days for the casino to process your withdrawal.
For other methods such as Neteller, Paypal, Skrill or MuchBetter, the processing time can only take up to 48 hours.
Tips
Please note that those intervals refer to the most you might have to wait for the withdrawal to be processed. More often than not, they happen instantly.
There may be added taxes by the casino for processing withdrawals. You can read all the relevant details of the added taxes in your Cashier section.
When writing our Luckland casino review, we have given our utmost attention to offering users relevant information about all the available payment methods, as we fully acknowledge the importance of this section.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
£20 | £2000 | £10 | No limit | Up to 4 days |
|
£20 | £2000 | £10 | No limit | Up to 6 days |
|
£20 | £2000 | £10 | No limit | Up to 2 days |
|
£20 | £2000 | £10 | No limit | Up to 2 days |
|
£20 | £2000 | £10 | No limit | Up to 2 days |
|
£20 | £2000 | £10 | No limit | Up to 2 days |
|
£20 | £2000 | £10 | No limit | Up to 2 days |
|
£20 | £2000 | £10 | No limit | Up to 2 days |
|
£20 | £2000 | £10 | No limit | Up to 4 days |
|
£20 | £2000 | £10 | No limit | Up to 6 days |
Related casinos
Customer Support
- Phone:
- No Phone
- Email:
- support@luckland.com
- Live chat:
- 08:00 CET to 00:00 CET
We have found that there are currently two options to contact customer support: by email or Live Chat. There is no phone contact available as of now, nor any form of 24/7 support for the players.
We have asked the support team several questions to test their answering speed, as well as their capacity to provide meaningful answers.
The customer support has been very quick to answer all our questions while being polite when addressing us.
So, when you contact the Live Chat, you will be almost instantly redirected to real agents that will try to answer your questions in a professional manner.
In our Luckland casino review, we have aimed to include a thorough analysis of the way questions about the games, or the overall gambling experience are being answered by the trained support team.
Responsible gambling
There are multiple pieces of advice towards preventing underage gambling, as well as adding helpful links of apps that can block the access of minors to any gambling websites.
Moreover, the platform offers a set of questions that play the role of a self-assessment test to help UK users realize if their gambling habits are getting out of control.
The website provides multiple pieces of advice to help players maintain a healthy gambling activity.
Self-limits
The website offers you the option of setting deposit limits.
There is also a Reality Check option available, where a pop-up will appear on your screen after a certain period of time to announce to you how long you have spent on the website.
Fact
Setting self-limits may sometimes be essential to avoiding a gambling addiction.
Additionally, there is the option of setting Session Time limits, which means there will be a duration limit of your gameplay for every session.
Then, with the help of the Autoplay Limits, you can automatically play a certain number of rounds with just one click.
If you find it convenient, you can also set how much you can earn or lose before a session of playing ends.
Taking a break and Self-exclusion
Sometimes, you may need a break from your gambling experience.
Whether it’s because you feel like you are developing a gambling addiction, or you simply want to avoid the temptation of spending funds on casino games, the website offers you two options to help you keep a healthy distance from the games: Take a break and Self-exclusion.
The Take a break option
This option is dedicated to users that want a break between 24 hours and 6 weeks. During that time, you will be unable to access your account under any circumstances. However, at the end of your selected period, your account will simply become available again, and you can automatically start playing games again.
The Self-exclude option
You can choose how long you may self-exclude, and it can be as little as 6 months, and as much as 5 years. At the end of your selected period, your account won’t automatically reopen. You will need to contact our support team and make the request of having your account become active again, but it can’t happen sooner than 24 hours from the time you apply for the reactivation.
Our expert opinion on the matter of safe gambling
In order for your gambling experience to take place in a healthy environment, casinos must put at their users’ disposal several responsible gambling tools to minimize the risk of developing a gambling addiction.
Luckland casino fully acknowledges that casino games are meant to be a pleasant pastime, and not disrupt your daily well-being in any way.
Hence, they offer an extensive set of tools to make sure players keep a positive mindset towards gambling.
Luckland Casino Review - Pros and Cons
- Several responsible gambling tools
- User-friendly interface
- Helpful customer support team
- Quick registration process
- No phone contact available
- No mobile app available
How we review
| Reviewer | Anca Iamandi |
| Casinoalpha rating | 8.5 / 10 |
| Test duration | 7 Hours |
| Review Duration | 8 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Dec 2021 |
|---|---|
| Updated Date | Feb 2024 |
Luckland Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!