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Rankings- This bonus is valid for 7 days after registration.
- The bonus spins can only be used on the Gold Blitz slot by Fortune Factory Studios.
- You can only claim this promo by depositing with a debit card.
- ReportMore detailsBonus info1st deposit100% Up To £100Deposit spins100 Spins on DepositImportant bonus termsBonus Verdict
We recommend claiming this Welcome Bonus from JackpotCity Casino as it doubles your first deposit and offers 100 free spins on Gold Blitz, allowing you to play the Fortune Factory Studios slot for free. To claim this bonus, you must make your first deposit at the casino of at least £20, higher than the industry standard of £10. The bonus has a high 50x wagering, which makes playthrough harder for new players. However, the bonus spins have no wagering requirements, and you can withdraw your winnings immediately.
New UK customers only. You must stake £20 on a game on our 'Jackpots' tab to qualify. Spin value = 10p. No wagering requirements on free spin winning. Debit Card deposit only (exclusions apply) This offer is valid 7 days from the new account being registered. BeGambleAware.org - T&C Apply, 18+
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JackpotCity Casino User Reviews
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JackpotCity Casino Review
 Legit & Fairness10.0/10 |
 Payment Methods9.0/10 |
 Product Rating9.0/10 |
 Customer Support8.0/10 |
 Reputation10.0/10 |
JackpotCity Casino Overview
| Min deposit | £5 |
| Max cashout | N/A |
| Payout time | 3 days |
| Game types | Roulette, Baccarat, Slots+ 11 more |
| Slot Games | 500 |
| Live Games | 26 |
| Vip program | Invite only |
| Languages Website | English |
| Payment methods | Visa, MasterCard, PayPal+ 3 more |
JackpotCity Casino: Fairness and Trustworthiness
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 9 Options |
JackpotCity Casino Review – Legit or Not? When choosing an online casino, legitimacy and fairness should be your top priorities. In this section, the Casino Alpha reviewers have examined JackpotCity Casino’s licensing, game fairness, and player protection measures. We’ve checked its certifications, regulatory compliance, and security protocols to ensure a safe and transparent gaming experience. JackpotCity Casino has been in operation since 1998, building a reputation for security, fairness, and reliability. In this review, we examine its legitimacy, fairness, and player protection measures. JackpotCity Casino Legitimacy Review Our review confirms that JackpotCity Casino holds two of the most respected gaming licenses:
- UK Gambling Commission (License No. 39372) – Ensures compliance with strict UK gambling laws.
- Malta Gaming Authority (MGA/B2C/130/2006) – Provides international oversight and fair play regulations.
These licenses mean that JackpotCity Casino follows industry best practices, ensuring security, player protection, and fair gaming. JackpotCity Casino Fair Play Review Fairness is a top concern in any casino review, and we checked multiple factors to ensure that JackpotCity Casino meets industry standards:
- RNG (Random Number Generator) Certification – Games are independently tested to guarantee fair results.
- Third-Party Audits – Regular checks by eCOGRA confirm the integrity of the games.
- Transparent Terms & Conditions – All rules, payout structures, and gaming policies are clearly stated.
JackpotCity Casino Safety & Player Protection Review Our reviewers tested the security measures in place and found that JackpotCity Casino prioritizes player safety through:
- SSL Encryption – Ensures all transactions and data remain secure.
- Responsible Gambling Tools – Includes deposit limits, self-exclusion, and reality checks.
- 24/7 Customer Support – Available to assist with any player concerns.
Casino Alpha’s Verdict on Legitimacy & Fairness After a thorough analysis, the Casino Alpha review team confirms that JackpotCity Casino is a fully legitimate, fair, and secure gaming platform. With UKGC and MGA licenses, independent audits, and strong security measures, it meets the highest industry standards for fair play and player protection.
JackpotCity Casino: Payment Methods
Min deposit 5 $/€ |
Min. Withdrawal 5 $/€ |
Max cashout N/A $/€ |
Payout time 5 days |
Currencies
| Payment | Min deposit | Max withdrawal |
|---|---|---|
 | £5 | No Limit |
 | £5 | N/A |
 | £5 | No Limit |
 | £5 | N/A |
 | £5 | No Limit |
 | £5 | No Limit |
| n/a | N/A | No Limit |
A smooth and reliable banking system is essential for an enjoyable casino experience. Our review dives into JackpotCity Casino’s deposit and withdrawal processes, covering available payment methods, transaction times, fees, and limits. We tested the entire banking system to ensure efficiency, security, and fairness.
Deposit Methods
The Casino Alpha reviewers tested the deposit process and found multiple secure payment options, including:
- Credit/Debit Cards: Visa, Mastercard
- E-Wallets: PayPal, Skrill, Neteller
- Bank Transfers: Secure direct transfers
- Prepaid Cards: Paysafecard for anonymous deposits
Withdrawal Methods
For this review, we also examined the withdrawal process. JackpotCity Casino offers the following payout methods:
- Bank Transfers: Reliable but slower.
- E-Wallets: Fast withdrawals via PayPal, Skrill, and Neteller.
- Debit Cards: Standard bank card withdrawals.
Withdrawal Times
- E-wallets: 24-48 hours
- Bank Transfers: 3-5 days
- Credit/Debit Cards: 2-4 days
Fees
- Deposits: No fees
- Withdrawals: No fees (though some banks may charge processing fees)
Minimum & Maximum Limits
- Minimum Deposit: £5
- Minimum Withdrawal: £5
- Maximum Withdrawal: No mentioned limit
Casino Alpha’s Verdict on Deposits & Withdrawals The Casino Alpha team verified that JackpotCity Casino offers a seamless banking experience with multiple secure deposit and withdrawal methods. While payout times depend on the chosen method, fast e-wallet withdrawals and no extra fees make it a strong option for players.
JackpotCity Casino Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Slow (11-30 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email ukmanager@jackpotcitycasino.co.uk |
Language Options
Languages Website
Support Languages
Customer support can make or break your experience at an online casino. In this section, the Alpha team tested JackpotCity Casino’s support quality, response times, and overall reliability. We contacted support multiple times to assess their effectiveness in handling player queries. Support Features Review Our review of JackpotCity Casino’s customer support revealed the following options:
- Live Chat – Available 24/7 but response times can be slow.
- Email Support – Reliable email assistance at ukmanager@jackpotcitycasino.co.uk.
- FAQ Section – Covers basic questions but lacks detailed responses.
Casino Alpha’s Customer Support Verdict
While support is available 24/7, response times could be improved. The FAQ section could also be more comprehensive.
| Support Channel | Availability | Quality |
|---|---|---|
| Live Chat | 24/7 | Moderate (slow response) |
| 24/7 | Reliable | |
| FAQ | Limited | Lacks depth |
While support is available 24/7, response times for live chat can be slow. The email support is reliable, but the FAQ section lacks depth. Overall, JackpotCity Casino’s customer support is functional but could be improved with faster response times and a more detailed FAQ section.
JackpotCity Casino: Slots, Table Games, and Live Casino
Game Providers 12 |
Slot Games 500 |
Live Games 26 |
Usability Responsive |
Apps No Apps |
Game types
Game providers
Slots Selection
Slots are the heart of any online casino, and JackpotCity Casino offers a diverse selection of 500 slots. The Alpha team tested the slot library, analyzing game variety, themes, RTP rates, and jackpot opportunities. Here’s what we found. Types of Slots Our reviewers examined JackpotCity Casino’s slot offerings, which include:
- Classic Slots – Simple, three-reel games.
- Video Slots – Modern graphics and bonus features.
- Progressive Jackpots – Potential for massive payouts.
Popular Slot Titles
- Mega Moolah – One of the most famous jackpot slots.
- Starburst – A vibrant and fast-paced game.
- Book of Dead – A high-volatility adventure slot.
RTP (Return to Player) Review JackpotCity Casino features solid RTP percentages on popular slots:
| Slot Title | Type | RTP (%) |
|---|---|---|
| Thunderstruck II | Video Slot | 96.65% |
| Immortal Romance | Video Slot | 96.86% |
| Mega Moolah | Progressive | 88.12% |
Casino Alpha’s Verdict on Slots JackpotCity Casino delivers an excellent slots experience with a wide selection of classic, video, and progressive slots. The presence of high RTP games and well-known titles makes it a great choice for slot enthusiasts.
JackpotCity Casino Review – Live Dealer Games
Live dealer games bring the thrill of a real casino to your screen. The Casino Alpha team tested JackpotCity Casino’s live casino section, evaluating game selection, streaming quality, and dealer professionalism. Our reviewers examined the live casino, which includes:
- Blackjack – Multiple live variations.
- Roulette – European, American, and Lightning Roulette.
- Baccarat – Speed and classic versions.
- Poker – Texas Hold’em and Three-Card Poker.
Live Streaming & Dealer Quality
- HD Streaming – High-quality visuals with minimal lag.
- Dealer Professionalism – Well-trained, interactive dealers.
| Game | Variations | Streaming Quality | Dealer Professionalism |
|---|---|---|---|
| Blackjack | Classic, VIP | Excellent | Excellent |
| Roulette | European, American | Good | Good |
| Baccarat | Speed, Classic | Fair | Excellent |
| Poker | Texas Hold’em | Excellent | Good |
Casino Alpha’s Verdict on Live Dealer Games The live casino at JackpotCity Casino is top-tier, with professional dealers, smooth HD streaming, and a variety of classic games. Minor lag at peak times is the only downside, but overall, it’s a premium live dealer experience.
JackpotCity Casino Review – Software Providers
The quality of an online casino heavily depends on its software providers. Our reviewers checked which game developers power JackpotCity Casino, focusing on game variety, reliability, and performance. Our reviewers found that JackpotCity Casino collaborates with 12 leading providers, including:
- Microgaming – Industry leader in progressive jackpots.
- Evolution Gaming – Specializes in live dealer games.
Casino Alpha’s Verdict on Software Providers
With industry leaders like Microgaming and Evolution Gaming, JackpotCity Casino guarantees high-quality games with smooth gameplay. The software is regularly updated, ensuring a seamless experience across all devices.
JackpotCity Casino Review- Mobile & Desktop Experience
A well-optimized gaming platform enhances user experience, whether on desktop or mobile. The Alpha team tested JackpotCity Casino on multiple devices, checking loading times, navigation, and overall usability. Performance on Mobile & Desktop
- Mobile Website – Optimized for iOS and Android.
- Desktop Website – Fast, responsive, and easy to navigate.
| Platform | User Interface | Navigation | Performance |
|---|---|---|---|
| Mobile Site | Good | Fair | Good |
| Desktop Site | Excellent | Excellent | Excellent |
Casino Alpha’s Verdict on Mobile & Desktop While the desktop experience is excellent, the mobile site is well-optimized but lacks a dedicated app. Gameplay remains smooth, but an app would improve accessibility. Verdict: A strong experience, with room for improvement on mobile.
JackpotCity Casino’s Reputation
Licenses MGA, UK Gambling Commission |
Online Since 1998 |
Third Party Reviews Poor |
Gambling Products 2 |
Licenses
 | UK Gambling Commission - 39372 |
 | MGA - MGA/B2C/130/2006 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
JackpotCity Casino Top 3 Alternatives
The Sun Vegas Casino
Pros
- One-day withdrawals;
- Over 900 slots from well-established providers;
- High-rated iOS app;
- Efficient and quick customer service;
- Support available on all channels;
- British-favourite payment methods, like PayPal and Skrill Moneybookers;
Cons
- Lack of diversity in The Sun Vegas bonuses;
- Terms are out of date;
- No Baccarat for the table section.
Verdict
As a new player, you might want to join a casino with a more modest game selection, which you'll be able to find at The Sun Vegas Casino. Additionally, all of them are available in their respective demo versions, further helping newcomers and rookies. The overall payout time is under a day, which is fairly fast compared to other online casinos. Seeing as how the casino was established in 2019, it knows how to cater to new players especially.
Monster Casino
Pros
- No monthly cash-out limit
- Apps for iOS and Android
- Multiple support via email, phone, and live chat
- Over 600 slot games
Cons
- Long cash out processing speed set to three days
- Lack of providers in the live casino section
- 15% fee for depositing with Boku
Verdict
Monster Casino is a top rated option for UK players, and our verdict places it among the most promising online casinos available, with a rating of 8.7/10. The best casino features are a £10 low minimum deposit and a game collection of 600 titles. The provider list includes famous names like NetEnt, Play'n Go, Evolution and many more. We also appreciate the casino's adaptability to mobile devices. Players can play on the go and do not worry about platform delays or errors.
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PlayOJO Casino
Pros
- Over 2600 games from different categories
- More than 60 different providers
- PlayOJO app for Desktop, iOS and Android
- Fast withdrawal and KYC process
Cons
- A low number of payment methods
- Customer service is not open 24/7
- A small number of Baccarat games
Verdict
With approximately 2500 slots from major providers and a solid selection of 100 live dealer tables, PlayOJO proves to be focused on bringing players diversity. Whether you love the latest video slot creations or seek authentic table game action, PlayOJO has you covered with over 2600 games. The minimum deposit is £10, and the minimum withdrawal starts from £1, making it perfect for all types of players.
Read ReviewJackpotCity Casino Summary
JackpotCity Casino ranks among the top online casinos, offering a trusted, secure, and feature-rich platform. With strong licensing, a vast selection of games, and secure banking, it provides a high-quality gaming experience. Pros:
- Licensed by UKGC & MGA
- 500+ slots & 26 live dealer games
- Low minimum deposit and withdrawal limits
Cons:
- Slow payout time
- No dedicated mobile app
Compare JackpotCity Casino with Other Top UK Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 500 | 26 | 1998 | £5 | N/A | 3 days | 24/7 |
 | 400 | 200 | 2000 | £10 | £16000 | 2 days | 24/7 |
 | 7400 | 465 | 2019 | £10 | £10000 | 1 day | Not 24/7 |
 | 500 | 0 | 2009 | £10 | £100000 | 1-2 days | No |
 | 3363 | 186 | 2018 | £10 | £100000 | 1-2 days | 24/7 |
 | 500 | 0 | 2007 | £5 | No limit | 1 day | No |
JackpotCity Casino Sister Sites: Explore More Casinos for a Similar Experience
Hippodrome Casino
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Betway Casino
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JackpotCity Casino Review Methodology
| Review | Details |
|---|---|
| Reviewer | Anca Iamandi |
| CasinoAlpha Rating | |
| Test Duration | 9 Hours |
| Review Duration | 29 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Aug 2024 |
| Updated Date | Mar 2025 |
JackpotCity Casino’s Rankings Across Our Categories
| Category | Trending |
|---|---|
| No Wagering | Top 20 |
| Mobile Casinos | Top 20 |
| Skrill | Top 20 |
| 100% | Top 20 |
| Deposit £20 | Top 20 |
| Welcome Bonuses | Top 20 |
| Deposit £5 | Top 10 |
| Sic Bo | Top 5 |
