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How We Review HeySpin Casino Sister Sites
Our casino reviews always consider the following criteria:
- Legitimacy and fairness
- Payment methods
- Customer support
- Product and game selection
- Reputation
Legitimacy and fairness
The first step when reviewing a casino similar to HeySpin Casino will always be ensuring it is a safe and fair site. We confirm that the casino holds an eCOGRA certification in addition to the use of independent testing groups.
Our experts also go through any Terms and Conditions listed on the site to see if the casino offers their players complete transparency. Finally, we verify the licence the casino holds and ensure they offer gambling addiction tools.
Tudor Turiceanu, our reviewer and CasinoAlpha Chief Editor, had this to say: “I’ve seen too many players fall into hidden traps disguised as ‘Terms & Conditions.’ If a casino buries essential details deep within the fine print, it’s no longer player-friendly—it’s predatory.”
Payment methods
Reviewing a similar site will always include testing the payment methods that are made available to players. In this case, we check what limits are offered, if there are any additional fees to take into consideration and what the processing times look like.
We also personally test the different payment options like e-wallets and credit cards. I once tested a casino that made bold claims of ‘instant withdrawals.’ After depositing and playing some games, I requested a payout through PayPal, expecting my money in minutes.
Instead, I got a real shocker in the form of an email saying, “Pending review, 72 hours.” That’s three days of waiting for something promised instantly. These are the traps I try to expose in every test.
Customer support
Customer service is an important part of any HeySpin sister site. When reviewing a casino, we will test the different options that are available. Here, we will review the response time, the quality of the response, and how many contact options are available.
Product and game selection
HeySpin sister sites should always have an extensive game selection available to players. In addition to seeing how many casino games are available, we also check for variation to see if there is only one category or if there are both slots and casino games, live casino games or other options. We also compared the casino site that is available on the desktop to the mobile site.
Reputation
Last but not least, we investigate the reputation of the sister site amongst other professionals and casino players. To do this, we read reviews from real players, check public records and see if there are any negative reviews, experiences or news about the site.
Many online reviews today sound suspiciously like PR fluff (almost like they were paid to write this review), while only a few reviews are brutally honest.
When testing and vetting all the player feedback we get, we dig through all responses to separate facts from fiction while also comparing with our experience when testing. We only report what matters to the players, trying to be transparent and honest.
CasinoAlpha’s Quick Overview of HeySpin Casino
The game selection includes casino and sportsbook, as well as online slot games and an extensive live casino section. Sites like HeySpin, including HeySpin sister sites, will generally have a selection of games that cater to a number of different casino players. With a large number of game providers involved, players should also know that new games will be added to the selection on a regular basis.
As a HeySpin customer, you will have access to a number of interesting bonus offers and promotions that are organised regularly. In terms of payment solutions, HeySpin doesn’t hold back on options as there are a number to choose from, offering instant deposits and fast casino withdrawals.
HeySpin truly shines with its bonus offers, with the welcome bonus being just the beginning. Daily free spins challenges, Drops & Wins and a number of other promotions are also available.
However, Tudor Turiceanu, our Chief Editor, had mixed feelings about HeySpin and added, “As a player who was neglected by casinos in the past, I was pleased to see the long list of responsible tools, it showed that they cared. But it was also very disappointing to see that HeySpin lacked a VIP program and 24/7 customer support. Payouts also seem to take an average of 3 days which is not good enough.
The lack of a mobile app on iOS and Android may be excused since their website is well optimized for mobile play.”
Unique Features at HeySpin Casino Sister Sites
HeySpin sister sites have a wide variety of casino games, making them able to cater to most players. Each of the top online casinos will also be able to offer a unique loyalty scheme, as well as other features to enhance the casino experience.
Unique doesn’t always mean original. Last year, I investigated the casino’s sister sites with five big operators. What did I find? 90% recycle the same promotions and loyalty programs. Zero originality just a couple of copy-and-paste websites. The only different thing is the name.
We want to see a creative new take on sister sites with a different approach to some casino features.
Sites that are easy to navigate, have a number of different payment options, and offer efficient customer support are other features you will see on many similar HeySpin sites. After seeing what HeySpins sister sites have to offer, we can see that several of them seem to offer similar services to players.
While the design and overall look of each of the sites we’ve looked at are different and have their own unique theme, you will be able to recognize some similarities that the sister sites include.
A Closer Look at Top HeySpin Casino Sister Sites
BetGrouse – Best For Wide Range of Slots
I enjoyed my experience at BetGrouse Casino, navigating the site when signing up or searching for my next casino game to play was always smooth and easy. I was able to signup in less than 3 minutes with my mobile and play Starburst, Book of Dead, live roulette, and live baccarat.
The mobile website also works great! However, it’s quite sad that the casino did not have a dedicated mobile app, which would be a great addition for mobile gamblers who prefer the app experience.
Their lack of a VIP program is also a huge miss since this would have been a way to elevate the experience for loyal players on BetGrouse.
Mr.Play – Best For Mobile Gameplay
On the other hand, mr.play Casino offers an exceptional mobile gaming experience. As dedicated gamers ourselves, we recognize the significance of enjoying our preferred games at any moment, wherever we are. This new casino site excels in this aspect with its flawlessly designed mobile platform. If mobile gaming resonates with you, Mr.Play is undoubtedly a must-try destination.
Additionally, Mr.Play Casino boasts a diverse selection of games optimized for mobile play, ensuring that players have access to their favourite titles while on the go. Whether you’re a fan of slots, table games, or live dealer experiences, Mr.Play has you covered with its user-friendly and responsive mobile interface.
After testing Mr.Play Casino for five, Tudor Turiceanu reviewed: “I occasionally experienced game freezes when playing certain games. Luckily, I did not lose money and when I complained to customer support they responded quickly and apologized. They also promised their engineers would look into the issue. Payouts are also processed within 24 to 48 hours, which is quite average. Keeping it within 24 hours would have won me over.”
Whether you’re a fan of slots, table games, or live dealer experiences, Mr.Play has you covered with its user-friendly and responsive mobile interface.
Note that while Mr.Play offers an excellent mobile gambling experience, all it provides is a well optimized mobile website. Though it compensates for its lack of dedicated mobile apps, this absence will still be felt by players used to gambling via mobile apps on other casinos.
Comparing The Best HeySpin Sister Sites
| Feature | BetGrouse | Mr. Play |
|---|---|---|
| No. of slots | 1700+ | 950+ |
| Live Games | 160+ | 170+ |
| Payment Methods | Visa, MasterCard, Neteller, Skrill, Payz, AstroPay | Visa, MasterCard, Neteller, Skrill, Payz, AstroPay |
| Withdrawal Time | Instant – 6 business days | Instant – 6 business days |
| Customer Support | Email, Live Chat | Email, Live Chat |
In the table above, we have gathered all the essential information about the two slot sites in the UK, similar to HeySpin Casino. As you can see, several aspects of both casinos are similar to one another, just like they are similar to what players at HeySpin will find.
Payment methods and customers offer the same to players, but we can see notable differences in the number of games available. The sister sites of HeySpin Casino both offer great game selections; however, if you wish to play at an online casino with as many games as possible, Mr. Play will be the better choice.
While testing both casinos, we sent messages to Mr.Play support but never got a response.
If you’re looking for a sister site with a faster payout and a VIP program (invite only), then Mr.Play has got you covered. However, if you want more slot games or customer support that responds and provides helpful information, then pick HeySpins.
Our Advice on Choosing Your Ideal Casino
- Safety & Security: When choosing a new casino site to play on, one of the first and most important things to check is the level of security. Luckily, the network of casino sites from AG Communications Ltd is safe and secure to play on. What you should be looking for is a valid licence, which will ensure the casino is following strict laws and rules to offer a secure place for entertainment. “A UKGC or MGA license doesn’t make a casino saintly—it just means it’s playing by the rules and for us this is a basic test that they are not an outright scam. The real test for us is how it treats players when disputes arise.” – Tudor Turiceanu, CasinoAlpha Chief Editor.
- Game selection: Any AG Communications Limited casino will be able to provide a large selection of casino games, so this will never be an issue. It is, however, wise to make sure your personal favourite games are available. Even if a new online casino has the largest number of games, if your favourites aren’t among them, you should keep on looking. Three months ago, I was testing a new casino, and from the start, I could see some red flags but I decided to give the casino the benefit of the doubt. After ignoring the fact that many of the games there were not popular from unknown providers, I would later find out when playing these games that they were rigged. The casino provided thousands of games but this meant nothing because in the end they were from providers without reputation.
- Bonuses: Most players will appreciate a casino that offers different bonuses and promotions. No matter if it is free spin offers, deposit bonuses, cashback offers or other promotions, if this is something that is an important part of your gaming experience, then always make sure to check the bonuses available. A big bonus isn’t always a harmless gift—it’s mostly a contract. Always read the terms attached, or you might find yourself playing more than you ever planned just to cash out.
- Payment methods: Any gambling site from AG Communications will be able to offer a number of payment methods for you to choose from. Check if the method you prefer to use is available, as well as processing times and possible fees, as this might vary.
HeySpin Sister Sites From a UK Player’s Point of View
- UX – When visiting a HeySpin sister site, you will notice that they generally offer welcoming and user-friendly sites. The menus will be easy to navigate, giving you direct access to everything you need, including the game selection, customer support and information about any ongoing promotions.
- Bonuses – You can easily check what is on offer at HeySpin sister casinos through the main menu. By clicking on the promotions page, you will be able to read all the details about any bonus or promotion that is available.
- Games – No matter if you are in for spinning slots or a new live casino experience, sister sites of HeySpin will have a variety of games on offer. While testing, I signed up for a HeySpin sister site expecting high-end live casino action—only to find out there were no live baccarat or live poker games, but these were my favourites had to eventually settle for other live games but I was already disappointed. You must always check the games available before committing to your bankroll.
- Banking – Hey Spin sister sites include a wide variety of banking options. They offer a complete overview of the options that are available, as well as information on processing times for both deposits and withdrawals. A casino’s banking page should be as clear as possible—no hidden fees, no surprise charges. If you must dig through the terms to find payout times, consider this a potential red flag.
- Customer Support – While the service is not available 24/7 which is rather disappointing, they do offer long opening hours and you are able to get in touch using live chat or email. I once contacted the live chat of a new casino with a simple withdrawal question. The first response? A copy-pasted FAQ. The second? ‘We’ll escalate this.’ If you can’t get clear answers fast, that’s a sign the casino doesn’t prioritize players.
About AG Communications – Licensing, Safety & Casinos
| Feature | Details |
|---|---|
| Company Name | AG Communications |
| Casinos | Aspire Global operates several online casinos (approximately 50+) under its umbrella, including HeySpin and Mr.Play. |
| Year Established | AG Communications, now known as Aspire Global, was founded in 2005. |
| Headquarters | The company is headquartered in Sliema, Malta. |
| Licensing | AG Communications holds licenses from reputable regulatory bodies like the Malta Gaming Authority. |
| Range of Services | Apart from operating online casinos, AG Communications provides B2B services such as iGaming platforms. |
| Awards | AG Communications has received industry recognition for its innovative solutions and responsible gaming initiatives. |
| Number of Employees | As of the latest data available, AG Communications employs over 500 professionals globally. |
| Market Presence | AG Communications has a strong global presence, with its online casinos catering to players worldwide. |
AG Communications Ltd. was founded in 2005 and has since then created over 170 iGaming brands over the years. For almost 20 years, the company has been offering tailored solutions to their partners. The company functions as a casino brand operator, and in addition to the sister sites we have mentioned on this page, they are behind a number of other successful casino sites. You will find that each casino has several important factors in common, such as efficient payment options, a large number of casino games and several bonus offers.
“I’m well aware that AG Communications has a well-established presence in the casino industry, and this is great. But I don’t allow this to distract me or prevent me from telling the truth. I’m player-first, and all my reviews are player-centric. If an industry giant that has received many accolades fails to deliver, I’ll be the first to call them out!” -Tudor Turiceanu, Page Reviewer and Chief Editor of CasinoAlpha.
More From Aspire Global – Other HeySpin Sister Sites in the UK
Safety & Security at HeySpin Casino Sister Sites
| Security Measures | Details |
|---|---|
| Licensing | Operates under licenses from reputable bodies like Malta Gaming Authority & UK Gambling Commission, ensuring adherence to strict regulations. |
| SSL Encryption | All transactions and data exchanges are protected by SSL encryption, ensuring privacy and security against unauthorized access. |
| RNG Certification | Utilizes RNG technology certified by independent testing agencies like eCOGRA, ensuring fairness and randomness of game outcomes. |
| Responsible Gaming Tools | Offers various tools such as deposit limits, self-exclusion options, and links to support organizations to promote responsible gaming practices. |
| Two-Factor Authentication | Implements two-factor authentication for enhanced account security, requiring an additional verification step beyond the password for access. |
| Anti-Money Laundering | Adheres to strict anti-money laundering protocols, monitoring transactions and implementing measures to prevent illicit financial activities. |
