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Recent William Hill Casino Review (2024)

Casino Rating:
8.8/10

Stay with us through this William Hill review to get the complete image of what this top online casino has to offer. While we will analyse its promotional array, we undoubtedly are not stopping there, so tune in!

William Hill Casino logo
8.8/10
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Usability
9.0/10.0
Our William Hill review would have listed full marks in this section, but for the casino's convoluted platform. Although there are answers for every single question you might have, finding the suitable pages takes time. However, the website's graphics are fluid and calming, and you can have a matching experience on the casino's mobile apps for Android and iOS.
Deposits & Withdrawals
8.4/10.0
Even though British players will only find Paysafecard and PayPal from their favourites, we gave extra points for the quick withdrawal times. Few casinos process payout requests in 24 hours or less.
Games
7.0/10.0
There are not many products to choose, neither on laptop nor at William Hill mobile casino. Still, those that are come from providers much appreciated by British audiences, like Playtech.
Bonuses
9.0/10.0
There is a wide array of William Hill bonus codes to choose from, starting with multiple no deposit bonuses. And if you want to deposit and get a match-up as a William Hill casino bonus, you will have numerous options of this sort.
Customer Support
10.0/10.0
You have access to a multi-channel customer support team, which operates 24/7. However, you might come across some agents who are not particularly receptive to your requests. Furthermore, the assistant bot's AI does not allow it to understand complex queries coming from your side.
Responsible Gambling
9.4/10.0
William Hill does its best to ensure that its players stay away from compulsive behaviours. Most safer gambling measures are in place, with the notable exceptions of gaming history access, loss and wagering limits, and autoplay restrictions. Overall, it is a highly reputable casino, with considerable resources for its customers who are at risk.
Min. deposit £5
Min. Withdrawal £5
Max. cashout £100000
Payout time 1 day
Game types Roulette, Live Casino, Baccarat, Slots, Table games, Video Poker, Jackpots, Bingo, Blackjack, Sports betting, Slingo, Progressive, Live Roulette, Live Blackjack, Live Baccarat, Poker
Slot games 200
Live dealer games 30
Licenses Malta Gaming Authority, UK Gambling Commission, Gibraltar Regulatory Authority
Vip program No
  • Live Baccarat Live Baccarat
  • Poker Poker
  • Live Roulette Live Roulette
  • Live Blackjack Live Blackjack
  • Slingo Slingo
  • Progressive Progressive
  • Bingo Bingo
  • Blackjack Blackjack
  • Video Poker Video Poker
  • Jackpots Jackpots
  • Table games Table games
  • Slots Slots
  • Baccarat Baccarat
  • Live Casino Live Casino
  • Roulette Roulette
Deposit options MasterCard, Visa, Bank Transfer, Fast Bank Transfer, Paysafecard, MaestroRead more
Min deposit £5
Accepted currency GBP
Payout options MasterCard, Visa, Bank Transfer, Maestro, Visa Electron, PayPalRead more

William Hill Casino Review Table of Contents

William Hill Casino Bonuses

In terms of William Hill bonus codes, you will find:

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  • No deposit promotions;
  • Match offers for new and existing users;
  • Occasional cashback;
  • Daily jackpot drops.

How to conduct yourself well with bonuses

The gambling site is staunchly against promotional abuse. The activities you must steer clear of are:

  • Low and no-risk staking;
  • Using duplicate accounts;
  • Sharing exclusive codes to people who are not eligible;
  • Colluding (collaborating with other players to get an advantage).

All these actions may result in the closure of your account. Furthermore, all the offers on your balance will disappear, and your cash credit will go back to you.

Crash course in wagering

Match promotions will ask you to stake your cash balance before you receive the matching percentage. Most incentives require a deposit of £10 to qualify, as well as corresponding wagering requirements. The latter often vary between 35x to 40x your William Hill casino bonus funds, making this website a low-to-medium wagering one.

Also, remember that different game categories will weigh differently to the staking condition you are trying to fulfil. This table will show you precisely how:

Category Contribution
Slots, Scratch cards 100%
Casino Hold’Em, Pai Gow, Football Rules, Wild Gambler, Wild Gambler 2, Red Dog, Let It Ride 25%
Blackjack, Baccarat, Sic Bo, Craps, Multi-spin video slots, Stravaganza 20%
Video Poker, Blackjack Switch, Pontoon 5%
Roulette 0-50%
Double options on Video Poker 0%

Casino overview

Slots Slots William Hill Casino
Live casino Live casino William Hill Casino
Fast withdrawal Fast withdrawal William Hill Casino
VIP program VIP program William Hill Casino
Company name:
WHG (International) Limited
Registration number:
99191
Stock indicator:
WMH
Online since:
1996
Address:
6/1 Waterport Place, Gibraltar

Gibraltar Regulatory Authority:
Gaming RGL No. 034
Malta Gaming Authority:
MGA/CRP/121/2006-05
UK Gambling Commission:
39225

The casino’s history dates to 1934 when it entered the bookmaking business. It began opening betting shops throughout the years, and in the early 2000s, it also opened its virtual doors. In Great Britain, it operates under the name WHG (International) Limited, while beyond the borders, it is a Plc (Public Limited Company). The latter was present on the stock market before its acquisition by Caesars Entertainment Limited.

Historical milestones

Since it was created by the man named William Hill, the clubhouse exchanged numerous hands. After owners like the Grand Metropolitan and Brent Walker, it finally reached the hands of Japanese bank Nomura in 1997. After getting its independence back in the early 2000s, also the time when it went online, it signed a deal with Playtech. The software provider supplies WHG Limited with gaming solutions and a working server, effectively turning it into a turnkey platform.

When creating this William Hill review, we found its long history and overall trustworthiness to be a plus. Its licencing also points towards this, as the UK Gambling Commission, the Malta Gaming Authority, and the Gibraltar Commissioner supervise the operator’s activities.

Pay it a visit

If you enjoy playing both on and offline, you may visit the casino’s physical locations. Its most prominent brick-and-mortar iterations are on Londoner ground. Out of all land-based casinos, the most impressive is undoubtedly the one on Clapham High Street, which best encapsulates the bookmaker’s colour scheme and general atmosphere.

Registration process

You will first need to provide your full name, date of birth, and address to sign up. Next, the platform will attempt to identify your residence from the postcode you type in; if it cannot, you have the option to insert it manually. Then, you must supply your contact info: email and phone number. The final step is to type them.

Once a member, the website will ask you to send documents confirming your identity. The documents include:

  • ID photocopies (e.g., passport or driver’s licence);
  • Bank statements and bills to confirm your address.

If you do not complete the procedure, you will not have access to the casino’s features. It will only be possible to communicate with support as a member.

Frequently asked questions about KYC

When you upload your documents, you might wonder: is it safe to do so? To answer this question, the team lets you send your documentation via Direct Secure Upload, which is part of the website. You must make JPG or PDF copies of your credentials and then load them to this server. And if you are nervous about the waiting time, know that it does not exceed 24 hours – the agents will reach you by email to inform you whether the KYC submission went through or not.

User experience

We believe that the platform is a core part of a casino’s overall quality. There is also a tendency of online casinos to adapt their software to mobile or tablet mediums since people often play while on the go. As such, we completed our William Hill review with what to expect when playing on your laptop, smartphone, and tablet. To see what devices we used for testing, look below:

Device Internet Browser
Laptop – Lenovo IdeaPad 3 4G Safari
Mobile – Samsung Galaxy A12 4G Firefox
Tablet – ACER ACTAB721 4G Google Chrome

So, how did each device fare?

Desktop

Even though we have not used the newest laptop nor the fastest browser, the website ran smoothly. The visuals are on par with the kinetics, as the platform proposes a dark blue colour scheme coupled with vivid game graphics. Unfortunately, pages containing crucial information are hard to reach, making the platform less than user-friendly.

Mobile

The casino has multiple apps, available on Android and iOS alike. The same features accessible on any laptop are available on mobile, and there are even some additional characteristics. For example, specific William Hill bonus codes are only available to smartphone and tablet users.

iOS

The casino has several apps catering to traditional gamblers, sports bettors, and those who prefer Vegas-like gaming. Out of these, the casino app is the highest rated, standing at 4.4/5. iPhone-using punters lauded the smooth withdrawals and the gaming diversity.

Android

On Android, the rating is slightly lower but still in the high range: 3.9/5. The primary disadvantage is that you will only find Roulette and Blackjack on the casino app – other play types are available on different applications. Nevertheless, players appreciate the constant updates and bug fixes. On the negative side, specific glitches may require extra attention from the developers, as the platforms might still crash for some people.

How do I install the William Hill app on my Android device?

  • First, click on the download button to get the William Hill app.
  • The app will be downloaded to your device. Then, open your settings and find the application settings or security menu.
  • Tap “unknown settings” and swipe your screen to see the app you just downloaded.
  • Finally, tap on the installation button to install it on your Android device.

What about the tablet? Like smartphones, the platform managed to reach complete compatibility, and you may have more choices when claiming a bonus.

Games

When creating this William Hill review, we emphasise the gaming experience. By browsing the section, you will find several ways to filter your options, including:

  • Category (Jackpots, Roulette, Card, Live Dealer);
  • Novelty;
  • A-Z listing;
  • Popularity;
  • Casino Classics.

Now, let us look at the primary types of play you will find here.

Slots

The slots are far from numerous – players can pick from 200 gaming options. Most of them are courtesy of software developer Playtech, which is highly popular with UK bettors; however, you will find other well-known names on the list. The most recognisable titles are:

  • Legacy of the Wild;
  • Age of the Gods: God of Storms;
  • Book of Kings;
  • Pharaoh’s Daughter.

To get a better look at each slot’s paytable, you may press the ‘I’ button (it stands for ‘Info’). While the platform does not state the minimum and maximum stakes, each product will display its RTP (96% on average). Furthermore, there are max payout limits per game, with the highest standing around £250000.

Jackpots

The site also provides jackpots, both of the progressive and fixed varieties. While the first requires players to bet to increase the jackpot pool, the latter impose a specific pot amount from the get-go. The titles available in this section are:

  • Fixed: Eternal Lady, Dragon Tiger Turtle Phoenix (Playtech);
  • Progressive: Pink Panther, Frankie Dettori’s Magic Seven Jackpot, Age of the Gods: King of Asgard (Playtech).

Table games

The table section (split into Roulette and Card on the website) ensures all types of casino-style play: Blackjack, Roulette, and Baccarat. Clicking on the ‘Info’ button will let you learn the games’ RTPs, as well as allow you to get a glimpse of the gaming table. Generally, the minimum bet is £1, and the maximum stands at £500.

Live Blackjack

The live dealer category features multiple Blackjack titles. Their betting limits generally provide higher minimums and lower max bets to accommodate varying levels of experience. Expect to stake as little as £10 to enter a game, but no more than £1,000 per hand. Remember that out of all casino plays, Blackjack has the highest RTP, both in its software and live iterations. The players’ favourite is indisputably Live Unlimited Blackjack, which allows over 50 bettors per session.

Live Roulette

Roulette could not miss from this section, not with its higher-stake bets. They will generally exceed £2,500. The minimum values are some of the lowest in the gambling scene, occasionally dropping below £1. We noticed that the Age of the Gods series has Roulette versions – moreover, these card variants of famous slots connect to progressive jackpots, which is rare for this play style.

Live Baccarat

Baccarat is the definite high rolling game in the live category. Here, bets may exceed £5,000 and even £10,000. And the titles here provide a lot of space to their players – for instance, Grand Baccarat may fit over 120 people during a single session.

Game providers

Playtech
Playtech

William Hill Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

£5
Min. withdrawal

Industry standard: GBP 10

£5
Max. cashout

Industry standard: GBP 100,000

£100000
Payout Time

Industry standard: 2 days

1 day
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

1 day
Slot games

Industry standard: 500

200
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot games
William Hill Casino

William Hill Casino

4.4/5
£5£5£1000001 day2 mins1 day200
PokerStars Casino

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100
888 Casino

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000
TradaCasino

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900
Pink Casino

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800
Megacasino

Megacasino

4.4/5
£10£20£10000001 day2 mins1 day2600
Lucky VIP Casino

Lucky VIP Casino

4.6/5
£10£10£10000001 day2 mins1 day300
Jazzy Spins Casino

Jazzy Spins Casino

4.1/5
£5£10No limit2 days1 min1 day96
Load more

William Hill Casino Review - Payment Methods

The casino lets you use multiple payment methods, including debit cards, e-wallets, and prepaid vouchers. When you make a payout request, the casino will process it in a day. From that point on, each payment institution will apply its specific timeframe.

Remember that when you demand a withdrawal, the team may ask you for additional identity verifications. Also, although most deposit methods will allow you to withdraw through them, there are some exceptions. For example, almost all prepaid vouchers will come your way via Bank Transfer.

The casino also has its own payment method, the CashDirect. This physical card connects to your online profile and provides instant payouts. To claim it, you must visit a land-based location, and after that, you will be able to use it online. Your minimum deposit and withdrawal stand at £10, while for the maximums, the casino has a limit of £5000.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
Apple Pay £5 £99000 N/A N/A N/A
Bank Transfer £25 £100000 £25 £100000 3-5 days
Maestro £5 £99000 £5 £40000 1-3 days
MasterCard £5 £99000 £5 £33000 1-3 days
PayPal £10 £5500 £10 £5500 1 day
Paysafecard £10 £200 N/A N/A N/A
Visa £5 £99000 £5 £33000 1-3 days
Visa Direct £5 £99000 £5 - 4 hours
Visa Electron £5 £99000 £5 £35000 1-3 days
Fast Bank Transfer £10 £10000 N/A N/A N/A
Show more

Related casinos

Support

Phone:
Not available
Email:
support@willhill.com
Live chat:
Yes, 24/7

The casino provides multi-channel support, including 24/7 live chat, email, and phone assistance. Non-members can also launch the chatbox. Still, all players will go through the assistance bot first. If it cannot answer your query, it will redirect you to an agent. In general, the transferring process is fast, allowing you to share your inquiries with a human representative in less than a minute.

Although reps answer many questions, they cannot provide William Hill bonus codes for you to claim. You shall receive these bonus codes only as part of promotional campaigns, not by contacting client representatives.

The bot’s capabilities are rudimentary. Furthermore, the agents may try to end the conversation swiftly; if you barely hesitate when talking to a rep, he will announce that the discussion is over. Lacking customer service is a black mark in our William Hill review.

Responsible gambling

As per its licences, the casino imposes numerous safer gambling measures. However, a deciding factor in our William Hill review is that all options are self-serve: you can apply them to your account whenever you feel that your gambling has exceeded a limit. The options are:

  • Self-limits, applying to deposits;
  • Product-blocking, if you find yourself displaying problematic behaviours in specific sections of the website;
  • Reality checks;
  • Timeouts (breaks taking up to six weeks);
  • Self-exclusions (breaks that last from six months to a period chosen by you);
  • Account closure (indefinite discontinuation of your casino use).

When you apply for a short timeout, you will retain your account balance and William Hill bonus codes. However, if you are considering a longer break, you will receive a refund of your cash credit, and all bonuses will automatically interrupt.

William Hill Casino Review - Pros and Cons

Pros
  • Top-rated iOS and Android apps;
  • Extensive FAQ section;
  • Multi-channel 24/7 support;
  • Non-members may access customer service;
  • Low wagering for William Hill bonus codes;
  • Numerous responsible gaming methods;
  • The casino’s very own payment voucher.
Cons
  • Few slots and almost all of them are Playtech;
  • The interface is difficult to navigate.

How we review

   
Reviewer
Reviewer
Casinoalpha rating 8.8 / 10
Test duration 5 Hours
Review Duration 44 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Sep 2021
Updated Date Jan 2024
Mihnea Mosneagu
AuthorMihnea MosneaguAuthor & Editor at CasinoAlpha

Mihnea’s communication skills make his articles easy to understand by the readers. He is a good analyst and a great strategist, which allows him to extract the most relevant information and then explain it so that everyone will easily understand the complicated terms of the casino world.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.

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