William Hill Casino User Reviews and Ratings
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Quick Verdict: What to Expect from William Hill Casino
Legit & Fairness 8.4/10 |
Payment Methods 10.0/10 |
Product Rating 9.2/10 |
Customer Support 8.4/10 |
Reputation 9.8/10 |
Overview: Key Information About William Hill Casino
Min deposit | $7 |
Max cashout | $10000 |
Payout time | 1 day |
Game types | Video Poker, Table games + 17 more |
Slot games | 3720 |
Live games | 174 |
Vip program | No Vip |
Website Language | English |
Customer Support Language | English , German + 4 more |
Inside look
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Fair Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 13 Options |
We can guarantee the site’s legitimacy as it holds reputable licenses from the UKGC, MGA and Gibraltar. Moreover, as a significant gambling provider, the website offers different responsible gaming tools. You can control your activity on the website by setting deposit limits, session time reminders, setting a time-out period, minor restricting means, a self-assessment inquiry and hyperlinks to professional support.
You can access these tools by clicking on your balance button shown on the menu bar and then going to the Gambling Controls section.
Making Transactions at William Hill Casino - Deposits & Withdrawals Methods
Min deposit | $7 |
Min. Withdrawal | $7 |
Max cashout | $10000 |
Payout time | 1 day |
Currencies | GBP, EUR + 8 more |
How to deposit?
- First, go to your Account and click the Deposit button
- Next, you will need to click on Add Method
- Choose a method and add your details
- Enter the minimum deposit, then click on Deposit
You are allowed to have a maximum of three deposit methods in your Account. To safely remove one, ensure you have a zero balance and are not logged in any game session.
Withdrawals
When withdrawing, you must consider that the platform does not permit withdrawals through specific payment methods.
You can withdraw at any time as long as you have fulfilled the verification process and did not break any rule in the Terms & Conditions. Also, you can send the operator a request to reverse your withdrawal, but only in the pending stage.
Customer Support at William Hill Casino: Assistance When You Need It
Live Chat No |
Live Chat 24/7 No |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ Extensive |
Email No email available |
William Hill Casino Live Chat
We personally tested the live chat support and found that the operator has only one contacting method available.
From our conversations with them, we also discovered that the service is no longer live. Another downside of the service is that a bot will take your query and give you several automatic topics you can select.
After selecting two or three topics, you will be asked to give personal details, like email address, telephone number or date of birth. You can be redirected to an actual customer support member at this stage. Still, you won’t receive any answer until the verification process is completed.
You can access the chat support section without being logged into your account, which is a plus.
How to make William Hill Casino complaints?
You can send your complaint to the platform’s customer support team by email or live chat. Remember that you must fill in your personal information, registered email and phone number, along with the essential details of the complaint.
Using the live chat option, it would be best if you first tried contacting an agent. Make sure you offer as much information as possible so the operators can give you a precise answer.
If this does not work and your problem has not been resolved, try contacting the Second Opinion team via their customer support email address. Here, the support team will confirm your complaint within 24 hours, following a final resolution in ten days.
Suppose you encounter a case in which the platform does not give a settlement or are unsatisfied with it. In that case, you can escalate your problem to an external organization like eCogra.
William Hill Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses MGA, UK Gambling Commission, Gibraltar Regulatory Authority |
Online since 2000 |
Third party reviews Poor |
Gambling Products 5 |
Licenses
Gibraltar Regulatory Authority - 99191 | |
MGA - MGA/CRP/121/2006-05 | |
UK Gambling Commission - 39225 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
William Hill Casino is a gambling platform established in 2000 and owned by William Hill Global PLC. It operates according to regulations imposed by the Malta Gaming Authority. Besides this, it also holds UKGC, MGA and Gibraltar licenses.
In more than 20 years, the website gathered experience in land-based centers, as well as online. It established itself as one of the most popular facilitators on the market. Most notable game providers like Playtech, Blueprint Gaming, Microgaming, Evolution Gaming, Pragmatic, Play’n Go and many others contributed to the considerable number of games and the site’s professional services.
Compare William Hill Casino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
3720 | 174 | 2000 | $7 | $10000 | 1 day | No | |
4807 | 385 | 2021 | $10 | $50000 | 2 days | 24/7 | |
1500 | 120 | 2021 | $20 | 3 days | Not 24/7 | ||
1500 | 240 | 2021 | $10 | $20000 | 24H | 24/7 | |
2500 | 170 | 2017 | $10 | +3 days | 24/7 | ||
2342 | 230 | 2018 | $10 | $7000 | 2 days | 24/7 |
William Hill Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos
Hello Casino
Pros
- Three authorities license the company
- Wide variety of responsible gambling tools
- Numerous renowned game providers
- Support agents reply within 30 seconds
- Quick registration process
- 24/7 customer support
Cons
- No mobile or desktop app
- The VIP program is invite-only
- 2-day payout time
- Slow loading speed
Our Verdict
Hello Casino is a top NZ online gambling site where players can find over 2300 pokies and more than 160 live dealer games. You can access this catalog with a standard $10 minimum deposit, which also applies to withdrawals. The platform has a limit of $50000 on maximum withdrawals, but it is relatively higher than on other sites. The player and transaction security is supervised by three licenses, including the UK Gambling Commission.
Read ReviewHot Streak Casino
Pros
- Games from over 15 renowned software providers
- The operator features more than 2000 slots
- Daily tournaments are well organized
- Optimised for mobile gaming
Cons
- No phone support
- Lenghty cashout time
- Limited number of cashout methods
Our Verdict
We selected Hot Streak Casino for our ranking of the best online casinos because it boasts an impressive array of over 2000 games, ranging from pokies and live dealer sessions to jackpots and classic table games, sourced from more than 15 top-tier software providers. This extensive selection ensures that NZ punters of all preferences find something to enjoy, maintaining a high standard of gaming excellence. However, the absence of phone support may pose a challenge if you seek direct assistance. Furthermore, the payout process can be somewhat lengthy, with transactions taking up to 3 days to complete.
Read ReviewHappy Spins Casino
Pros
- 370 live dealer games and 4500+ pokies
- $1 deposits with digital wallets
- A demo option for most slot titles
- KYCs take 24 hours
Cons
- The applications are unavailable
- Hight minimum deposit of $20
- You cannot cash out less than $40
Our Verdict
As a player at Happy Spins Casino, you will appreciate the site's betting options, which include slots, live casino, sports, and live sports gambling titles. We tested the game library and noticed a rare category of crash games, all available in the demo mode. The banking segment has multiple options, from e-wallets to debit cards and crypto. Yet, as a newbie, you might not be comfortable with the $20 minimum deposit.
William Hill Casino's Rankings Across Our Categories
Category | Trending |
---|---|
$10 No Deposit | Top 20 |
The Methodology Behind Our William Hill Casino Review
We are dedicated to provind you with impartial and clear reviews of William Hill Casino. We examine the deposit and withdrawal options to ensure they are convenient and secure. We dedicate time to playing various slots and live dealer games to evaluate their overall quality and fairness. By doing this in-depth review process, we can offer you reviews that are helpful and dependable. Our goal is to give you all the facts you need to make the best choice about playing at William Hill Casino.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha rating | |
Test Duration | 5 Hours |
Review Duration | 18 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Oct 2022 |
Updated Date | Dec 2024 |
F.A.Q.
Who owns William Hill Casino?
The platform is owned by William Hill Global PLC.
Is William Hill Casino legit?
Yes, the Malta Gaming Authority licenses it. The provider is also regulated by the UK Gambling Commission and the Gibraltar Gambling Commissioner.
Is there a William Hill Casino app?
Yes, but only for sports betting. No casino app is available for iOS and Android devices.
Are there any William Hill Casino live games?
Yes, the platform has more than 100 live dealer games available.
How to send William Hill Casino complaints?
You can send your complaint to the operator’s support team by email or live chat. You must fill in your personal information, registered e-mail and phone number, along with the essential details of the complaint.
Are William Hill Casino slots rigged?
No! Random Number Generators are used in all games available on the platform.
What is the William Hill Casino maximum payout?
There is no maximum monthly withdrawal limit. However, each payment method imposes its own transactional limits.
What is the William Hill Casino withdrawal time?
The operator verifies withdrawals internally in 24 hours. After that, it will take between 1 and 10 days, depending on the payment provider.